Esko Location Bangalore, Karnataka, India Category Customer Support Job Id R10255008 SOLUTION ARCHITECT This is us! Esko , a Veralto company, is a global provider of integrated software and hardware solutions that digitize, automate, and connect the go-to-market process of consumer goods. Esko connects people, processes, and tools to meet the needs of global brands and the people who trust them. Esko customers bring consumer products to life with accuracy, efficiency, and speed. Packaging for 9 out of 10 major brands is produced by Esko customers today. Headquartered in Gent, Belgium, Esko employs 1800 people worldwide with a unique focus on the packaging. Esko, Brand Solutions is a business unit within Esko and it helps its customers make the best packaging for billions of consumers. Our product portfolio supports and manages the packaging and print processes for consumer-packaged goods (CPG) brands, pharma, life science, and retail customers. Esko solutions are used in packaging management (WebCenter), asset management (MediaBeacon), artwork creation and 3D visualization (Studio), structural design (ArtiosCAD), prepress, workflow automation (Automation Engine), quality assurance, sample-making, palletization (CapePack), supply chain collaboration and/or the production of signage and displays. The Esko family includes solutions from recent acquisitions including Enfocus, with its PDF quality control tools and automation solutions, MediaBeacon, with its digital asset management (DAM) solutions, and BLUE Software, with its SaaS label and artwork management applications. Our Core Values We empower creativity and non-traditional thinking to help us uncover breakthrough solutions and accelerate the pace of innovation. We believe with conviction that diversity helps us uncover more powerful customer insights and creates a driven advantage in the markets we serve. We would love to have you on this journey with us! Apply today. The R ole The Sr. Solution Architect role offers a unique opportunity to contribute your talents and experience to a growing team. Every day will be different, working on a diverse range of projects, technologies, and customers ensuring that the design and implementation of a product are aligned with enterprise guidelines, standards, and validated approaches. In this role, you will focus on customer use cases and processes, analysis workshops, business process optimizations, and building configured management systems and integrations using Esko software. As a Solution Architect in the project, you will lead the design, development, and implementation of c solutions for our customers using our products, best practices, and services. You will also contribute towards mentoring and coaching junior solution architects and other team members. You will manage customer expectations and ensure customer satisfaction. You will identify and resolve technical issues and risks. You will contribute to the continuous improvement of our products, services, and processes. Critical Success Factors for the Ideal Candidate Profile are : Able to prosper in a fast-paced environment that fosters change, creativity, and flexibility You have effective communication and presentation skills both verbal and written Technically well-grounded and have a hands-on demeanor Confident in preparing and delivering customer technical demonstrations and facilitating workshops Strong problem-solving skills and can lead complex business subjects with a goal to simplify the technical solutions using best practices Enthusiastic and adept about collaborating with others toward a common goal Adept at drafting and communicating robust software documentation and executing on global quality and deployment processes Key responsibilities: Lead the end-to-end design of enterprise software implementations with an emphasis on the business impact and value Create and implement software systems using Esko products, best practices, and services, ensuring they meet the requirements of scalability, performance, and maintainability Monitor and evaluate the outcome and effectiveness of the solutions on the business operations Identify, manage, and mitigate technical risks and issues, and communicate them to the relevant stakeholders. Ensure the quality and consistency of the solutions, and adhere to our SILC standards and best practices Stay updated with the latest product releases and emerging solutions, contribute towards improving Esko best practices Provide guidance, feedback, and training to the solution architects and development teams Ensure quality assurance and QMS compliance by following the standard operating procedures (SoPs), best practices, and UX guidelines We are looking for a professional who is : Standout Colleague – relationship savvy people who intentionally make connections with both internal partners and external contacts. Motivated and driven – to focus and direct their energy and efforts towards achieving success Doer – build dedication and trust through strong work ethics and a hardworking customer service demeanor Strong Teammate who seeks feedback to continuously improve programs Excellent listening skills and ability to understand and interpret business needs to define communication requirements for a variety of audiences Your Education and/or Background Experience will include : Bachelor's or master's degree (or equivalent professional qualification) Background in computer science, general knowledge of software programming, development, and deployment practices 5+ years' experience (or equivalent) in areas such as but not limited to: Business process or asset management technology solution architecture, ideally in a consulting or packaging domain Providing software and/or services to consumer goods, pharmaceutical, or retail customers Software user training (e.g., workflow building, system configuration, system admin, developing key users up to a professional/specialist level) Javascript and SQL knowledge Other technical services domains (e.g., application engineering, enterprise-level software installation) Proficient in English, both written and spoken. Portuguese, Spanish, French, or German are a plus. Additional languages appreciated. Ability to communicate effectively with technical and non-technical stakeholders Expertise in Esko products and services, as well as industry standards and best practices (relating to WebCenter, MediaBeacon, Automation Engine) Packaging domain experience is considered a plus Willingness to travel 25-40% of your time normally, with higher peaks during busy periods Our offer You will be part of a dynamic team in which there is a high focus on delivering results and continuous improvement, but also where having fun and collaboration is especially important. It is a fast-paced environment, a consultative role, where you will get to partner with people to achieve their strategic business goals. You will work in a leading global company, with a manager who cares about you, your strengths and will help you to develop the best possible version of yourself. At Veralto, your potential is amplified. Our culture of continuous improvement defines who we are, drives our success, and translates to a career without limits for our team of 65,000 intellectually curious associates. Listen to our voices: https://jobs.Veralto.com/global/en/our-difference Veralto Corporation and all Veralto Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here . At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. If you’ve ever wondered what’s within you, there’s no better time to find out. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
