Junior Associate Cloud Operations Engineer, PDF Mapping Basware

2.0 - 6.0 years

0 Lacs

palwal, haryana

On-site

As a Junior Associate Cloud Operations Engineer within the Products and Cloud Engineering & Operations business function at Basware, you will play a crucial role in ensuring the delivery of industry-leading SaaS solutions for the CFOs office. Your primary responsibilities will involve understanding customer financial documents in the P2P domain and delivering accurate mappings using Basware's internal mapping technologies. Your key responsibilities include creating and delivering precise mappings for PDF invoices, ensuring timely invoice processing within defined SLAs, monitoring and troubleshooting transaction issues with a focus on automation, reviewing and implementing mapping improvements based on customer feedback, handling technical problem tickets, supporting onboarding of new suppliers/templates, collaborating with peers for mapping reviews, and contributing to mapping quality enhancements through proactive analysis and monitoring. To excel in this role, you are required to have a minimum of 2 years of experience and hold a Bachelor's degree in computer science, Information Technology, or MCA. You should possess a strong sense of discipline, honesty, and consistency in work ethics, a logical and analytical mindset, an understanding of financial documents in the P2P domain, familiarity with PDF eInvoice and Smart PDF services, good problem-solving skills, experience with ticketing systems like ServiceNow, effective communication and collaboration skills, attention to detail, and a commitment to continuous improvement. In return, Basware offers you the opportunity to work with a global SaaS leader, a collaborative and inclusive team culture, growth and learning in cutting-edge cloud technologies, and a platform to contribute to automation and digital transformation.,

Posted 1 day ago

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Cloud Operations Engineer Basware

2.0 - 6.0 years

0 Lacs

palwal, haryana

On-site

As a Junior Associate Cloud Operations Engineer at Basware, you will be part of the Products and Cloud Engineering & Operations team responsible for ensuring the delivery of industry-leading SaaS solutions for the CFOs office. Your role will involve gaining exposure to Product operations using various tools and technologies to support Basware's global product portfolio. Your main responsibilities will include understanding customer financial documents within the P2P domain, delivering accurate mappings using Basware's internal mapping technologies, and ensuring timely invoice processing in accordance with SLAs. You will also play a key role in troubleshooting transaction issues, handling customer feedback, and implementing mapping improvements to maintain high-quality standards. Key Responsibilities: - Create and deliver accurate mappings for PDF invoices using mapping-specific technologies. - Ensure timely processing of invoices within defined SLAs. - Monitor and troubleshoot transaction issues with a focus on automation. - Review and act on customer feedback to implement mapping improvements. - Handle technical problem tickets and provide effective resolutions. - Support onboarding of new suppliers/templates within agreed timelines. - Collaborate with peers for mapping reviews and contribute to quality improvements. - Perform mapping testing in both preproduction and production environments. - Identify and implement quality enhancements based on proactive analysis. - Contribute ideas and efforts toward automation and process improvement. To be successful in this role, you should have a minimum of 2 years of experience, a Bachelor's degree in computer science, Information Technology, or MCA. You should possess a strong sense of discipline, honesty, and consistency in work ethics, along with logical and analytical mindset. Understanding financial documents, familiarity with PDF eInvoice and Smart PDF services, good problem-solving skills, effective communication, and attention to detail are also essential for this position. What We Offer: - Opportunity to work with a global SaaS leader. - Collaborative and inclusive team culture. - Growth and learning in cutting-edge cloud technologies. - Platform to contribute to automation and digital transformation.,

Posted 4 days ago

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