Regional Performance Support Manager Kotak Life Insurance

4 - 9 years

6 - 10 Lacs

Pune

Work from Office

About The Role Improving the performance of frontline below 4 productivity. Measurement criteria being Productivity & Goal Sheet Avg. "¢ Driving Quality Account sourcing by Acquisition Managers. "¢ Driving lead campaigns for increasing business throughput "¢ Training, guiding and supporting the AMs on Digital adoption, product and processes "¢ Driving other initiatives advised by HO Channel performance management team

Posted 4 months ago

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RAN Engineer- SOC Cyient

5.0 - 10.0 years

5 - 9 Lacs

hyderabad

Work from Office

Job Summary: We’re looking for a skilled Radio Access Network Operations Auditing & Acceptance Engineer with up to 5 years of experience: Responsible for Auditing and Acceptance on Telecommunications Radio Access Networks Understand, revise and prepare operational processes to assure the correct service appliance and improvement Control all project metrics and SLAs and promote a proactive resolution of potential issues Ensuring proper fault handling and review, collecting metrics and driving/monitoring correction policy Major contribution to project/program management Advanced Auditing & Acceptance skills High level of Soft skills (communication, Problem-Solving, Interpersonal skills) Responsibilities: Follow the operation process defined for each project delivery; Execute the plan provided by delivery and planning Teams; Auditing and Acceptance of Network Elements; Support troubleshooting analysis on Vendor OSS; Babysitting of integrations, swap rollouts, expansions, rehoming/cutovers and transmission upgrades on 2G/3G/4G/5G Sites and Controllers; Reporting, tracking and update project documentation and tools; Monitoring of KPIs on ongoing operations; Detection and troubleshooting of possible problems through KPIs and proposing possible solutions; Specifications for the continuous improvement process; Development of KPIs, indicators and development of Templates in different vendors; Contact with the Project Manager / Customer to solve problems; Analysis of problems reported through e-mail; tickets or telephone contact; Escalation of incidents when they cannot be solved or the record is closed; Produce reports on ongoing operations; Requirements: Engineering Graduate in Telecommunication, IT or Electronic Engineering with relevant experience in Wireless Telecom Networks; Skill & Knowledge: Operation-maintenance, troubleshooting & configuration of Wireless RAN Nodes & OSS platforms; Knowledge in other Vendor RAN and CORE products will be considered an advantage; Fluent English (both spoken and written); Analytical skills like logical thinking, problem-solving & handling assignments are mandatory; RAN knowledge 2G / 3G / 4G and 5G technologies for suppliers Ericsson, Nokia and Huawei; Knowledge of Wireless RAN Nodes like, BSC, RNC, BTS, NodeB, eNodeB, gnodeB & OSS platforms; Understanding the concept of SLAs, KPIs and Counters; Ability to diagnose and solve problems; Capacity to follow established processes and procedures; Good knowledge of the English language; Autonomy, proactivity and a sense of responsibility; Self-motivated, organized and solution oriented; Team spirit and cooperation; Communication Skills; Focus on Customer needs; Knowledge of MySQL / VBA / Python (will be considered as advantage); Preferred: Vendor training certifications (e.g., Ericsson, ZTE, Nokia, Huawei) Experience with other Mobile Operators networks in Operations and Support across Europe and/or US Fluent in English Team spirit, capacity to adapt to new projects and demands Good networking skills in international environments and ability to work with different cultures.

Posted Date not available

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Regional Performance Support Manager Kotak Life Insurance

4.0 - 9.0 years

6 - 10 Lacs

pune

Work from Office

Posted Date not available

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