116 Pdca Jobs - Page 5

Career Area Manufacturing Job Description Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition Oversees and coordinates the activities of a more complex production line, prepares schedules, resolves issues, and ensures adherence to safety and quality standards. Caterpillar’s Section Managers lead teams and supervise people in manufacturing sections to maximize efficiency in quality, velocity and cost. Job Duties/Responsibilities May Include, But Are Not Limited To Basic knowledge of Engine functioning, engine parts, assy processes & Test processes. Basic knowledge & operation awareness of Engine Assy process equipment’s, instruments & tool, tooling’s. Knowledge & awareness of new technology in assy procedure & technology. Initiation & developments of new paint related customer requirement Initiate & conduct Process improvement dailouge at section, cell levels. Daily meeting with TL for production and manpower planning. Variable Period & labour cost monitoring & Control Control the PQVC requirements & Driving root cause analysis, identification and resolution of waste ( safety, quality , velocity and cost).. Drives the CI process, including ideas generated and closure rate metrics and ensure proper escalation when necessary. Manages the metrics cascade, timeline & accuracy of the metrics and drive the PDCA process & BIQ culture. Monitor and improve shop floor safety, aggressively eliminating unsafe processes; Knowledge and awareness of hazardous chemicals storage and handling and safety measures. Assures fixtures, tooling and processes are followed to meet production schedules; Determines priorities and sequences jobs; Schedules and prioritizes constrained resources, and adjusts staff to meet flow and customer requirements; Determines and executes disciplinary action when appropriate; Ensures production indirect materials , tool, tooling is timely procured and distributed to meet production schedules. Increases production efficiency through continuous improvement and waste elimination; Ensures preventive maintenance is performed according to schedule; Implements, Actively deploys section value stream improvements; Practices and teaches CPS Guiding Principles; Initiates and conducts process improvement dialogs with Team Leads and Team Members; Drives root cause corrective action projects and continuous improvement; Knowledge, awareness of ISO 14001, 45001 & QMS 9001 requirement from paint processes, Leads the generation, implementation and training of standard work procedures. Identifying & completing cost saving opportunities from Paint production processes Required Qualifications University or technical school degree in a Manufacturing-related degree; Thorough knowledge of manufacturing concepts; and Good language, communication, interpersonal and teamwork skills. Desired Qualifications Previous experience leading teams and supervising people; Prior experience working in a manufacturing environment; Ability to work with a diverse group of employees and customers. Posting Dates May 20, 2025 - May 29, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to apply? Join our Talent Community. Show more Show less

No Grupo Líder acreditamos em cultivar uma cultura inclusiva e dinâmica, encorajamos a iniciativa, a criatividade e a colaboração entre os membros da equipe, valorizamos a diversidade de perspectivas, reconhecendo que ela é fundamental para o nosso sucesso. Nosso compromisso com a excelência e a inovação molda cada aspecto do nosso trabalho, e incentivamos constantemente o aprendizado contínuo e o desenvolvimento profissional. Responsabilidades Responder pelo monitoramento dos processos, traçando planos de ações corretivos e/ou preventivos; Orientar equipes de trabalho, avaliando as mudanças de comportamento ocorridas no processo de atendimento; Realizar atendimentos junto ao SAC interno e externo; Otimização de processos e resultados na área de vendas; Monitorar KPI s e Dashboards para suporte do departamento de vendas; Identificar e eliminar desperdícios, aumentando a produtividade e reduzindo custos. Capacitar equipes na aplicação do Kaizen e ferramentas de melhoria contínua. Acompanhar indicadores de desempenho e garantir a sustentabilidade dos resultados. Promover uma cultura de inovação e engajamento entre os colaboradores. Requisitos e Qualificações Conhecimento em ferramentas como 5S e PDCA; Perfil de liderança, com habilidades para engajar e motivar equipes; Visão analítica e capacidade de resolver problemas de forma criativa; Experiência no setor automotivo ou em concessionárias será um diferencial; Ensino médio completo; Conhecimento intermediário em pacote office; Ter senso de organização; Comunicar-se de forma assertiva; Capacidade tomar decisões firmes; Desejável ter CNH B. Informações Adicionais Benefícios adicionais como vale transporte, vale alimentação, seguro de vida, gympass e previdência privada; Plano de saúde e odontológico disponíveis para adesão; Oportunidade de aprendizado e desenvolvimento profissional; Ambiente de trabalho dinâmico e colaborativo; Possibilidade de crescimento dentro da empresa; Parcerias com instituições educacionais; Convênio com SESC; Day-off de aniversário. Show more Show less

Position Summary: Works directly with the Site and/or Business leadership to lead and deploy Regal Rexnord's Business Excellence program (RBS- Regal Rexnord Business System) for assigned site. Manages cross-functional collaboration, people development, and project execution required to progress through the program at a technology location. Major Responsibilities: Works with site or/& functional leadership to facilitate 3-year Strategic Vision & Policy Deployment (PD). Works with Site Leadership to engage functional leadership in developing the 1-3 year Continuous Improvement (CI) Roadmap for the site focusing on key performance initiatives of Safety and Sustainability, Quality, Delivery, Cost, and Growth. Coaches & mentors Site’s functional team members through handholding on Lean Tools like 6S & Visual Daily Management, Standard Work, Value Stream Mapping (VSM), Transactional Process Improvement (TPI), Value Add & Value Engineering (VAVE), 8 Wastes, A3/PDCA Problem Solving, DFMEA, PFMEA etc. Lead/Facilitate Monthly Performance/PD reviews. Identify RBS/Lean tool training requirements in line with the CI roadmap. Inspire a culture of Continuous Improvement through facilitating Cross Country/Site Kaizen Events & CI projects utilizing Lean tools, methodologies, and philosophies to drive business excellence. Engages teams in implementing actions (JDIs, Kaizen Events & CI Projects) identified in the CI roadmap. Work with site leadership to develop Lean Tool Champions at Site. Drives self-directed work teams and works with Value Stream owners to achieve Site CI roadmap/Functional KPI/TTI goals. Measures, tracks, and communicates RBS performance to Site leadership, and global stakeholders to identify improvement plans. Closely work with Segment/Regional RBS leaders to align the Site’s Vision with Regal Rexnord’s Segment Vision. Facilitates identification and follow through of productivity/MCO projects in line with the AOP of respective Value Stream. Share best practices between teams and sites. Work in coordination with other site RBS leaders whenever possible and required for understanding and sharing best practices. Required Education / Experience / Skills: Bachelor’s Degree in Mechanical Engineering. Overall 10-15 Years of experience, out of that 5-6 Years of minimum experience in the Engineering/Technology Domain. Relevant leadership experience of 4+ years in Business Excellence/ Performance Excellence. Having good experience of conducting Kaizen events. Having good experience in conducting Transactional Process Improvements in Kaizen Events. Six Sigma Green Belt/Black Belt Certified would be preferred. Certified VAVE tool champion would be preferred. Excellent communication and presentation skills. Good influencer. Dynamic, Unbiased & Open Mindset Travel: India or global, less than 10%. Language: Primarily English. Other Indian, European or Asian languages could be beneficial to work with people from those regions. About Regal Rexnord Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools. The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture. Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com. Show more Show less

Maximize Your Impact with TP Welcome to TP, a global hub of innovation and empowerment, where we redefine the future. With a remarkable €10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions. As a globally certified Great Place to Work in 72 countries, our culture thrives on diversity, equity, and inclusion. We value your unique perspective and believe that your talent is the missing piece that completes our vision for a brighter, digitally driven tomorrow. The Opportunity In this role, the Director of Quality Assurance, BFS ensures all services meet quality standards as per client’s business requirements. The key objective is to understand customer expectations and needs, aligning to Teleperformance Quality standards and managing quality control process for BFS clients. The Responsibilities Being highly analytical and will manage and focus on review of key drivers, metrics and operational processes for BFS accounts Managing BEST QA framework Implementation for BFS accounts Demonstrate commitment to program internal customer satisfaction Defining audit strategies to ensure maximum improvement in quality performance Using smart logic in sampling for transactional audits Optimizing QA staff for maximum efficiency (productivity and accuracy) Ensuring complete audit coverage operator wise as per audit plan and budgeted manpower Analyzing the reason of errors and concentrations of errors for improvement Ensuring RCA (root cause analysis) for escalations within operations Reviewing and redefining end to end non-compliance monitoring process Conducting daily hygiene checks on KPI outlier (operators) like AHT, CSAT and FCR to improve performance Designing Key Performance Indices and defining Key Responsibility Area for QA staff Recommending KPI changes as and when required to business to improve performance Managing end to end QA employee life cycle in operations Managing manpower budget and hiring of QA staff in operations Responsible for career development and growth path for QA staff Drive continuous improvement initiatives and automation opportunities to improve effectiveness and build efficiencies in program. Plan for Automation project in tandem with operation Involve self in RFP for new accounts and managing transition as part of Quality function The Qualifications Graduation degree 13+ Years Experience in Service industry with 5 Years in Quality managerial role and must have good experience in managing BFS accounts. GB/BB Certified or Trained Preferred Quality /Process control/Six Sigma certification is preferred. Experience in CSAT/ NPS metric management Experience in Technical programs will be an added advantage. Customer Service Orientation Excellent verbal and written communication. Data analysis and statistical aptitude Good interpersonal skills. Quality improvement project delivered using PDCA/Six Sigma or LEAN Methodology Exposure to handling clients and operations Stakeholders independently Advanced Excel Skill preferably expertise in Power BI, Tableau etc will be preferred Six Sigma/ LEAN or Equivalent certification is preferred Skills for planning, assigning and directing work. Ability to coach, develop action plans which maximize performance and provide effective feedback Pre-Employment Screenings By TP policy, employment in this position will be contingent on your successful completion and passage of a comprehensive background check, including global sanctions and watch list screening. Important | Policy on Unsolicited Third-Party Candidate Submissions TP does not accept candidate submissions from unsolicited third parties, including recruiters or headhunters. Applications will not be considered, and no contractual association will be established through such submissions. Diversity, Equity & Inclusion At TP, we are committed to fostering a diverse, equitable, and inclusive workplace. We welcome individuals from all backgrounds and lifestyles and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences. Show more Show less

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities. Your Key Responsibilities Key Responsibilities: Shop Floor documents preparation / Controlling. Process controlling / Monitoring. CPk/CMk Responsible for P,Q,D,S,M. Problem solving skills & decision making Knowlledge in SAP – PP module Coordinating with internal & external customers to achieve their daily KPIs. Knowlledge in PTR / PPAP Knowlledge in skill level development. Knowlledge in VSM,Kanban,OEE,SMED, TPM,5s+2 , PDCA,Takt time etc.. Knowlledge in CNC part programming. Team work Your Qualifications Vocationally trained in Electronics, Mechanics 3 to 5 years OR Undergraduate Degree in Electronics, Mechanics 3 to 5 years As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves. Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application. www.schaeffler.com/careers Your Contact Schaeffler India Ltd. Gauri Somwanshi For technical questions, please contact this email address: technical-recruiting-support-AP@schaeffler.com Keywords: Experienced; Technician; Full-Time; Unlimited; Production; Show more Show less

Maximize Your Impact at Teleperformance Welcome to Teleperformance, a global hub of innovation and empowerment, where we redefine the future. With a remarkable €10 billion in annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions. As a globally certified Great Place to Work in 72 countries, our culture thrives on diversity, equity, and inclusion. Strengthen your leadership position, tap into our omnichannel solutions, and contribute to a brighter, digitally driven tomorrow. Your talent is the missing piece that completes our vision. The Opportunity | Director of Quality As a Quality Leader you will ensure all services meet quality standards as per the business requirements. Your primary responsibilities would include understanding customer expectations and needs, aligning to Teleperformance’s Quality standards. In this role you will be managing quality control processes and driving strategy to optimize business and functional deliveries. The Responsibilities Managing QA Framework Implementation. Focusing on reviewing key drivers, metrics, and operational processes that drive KPI results Defining audit strategies to ensure maximum improvement in quality performance. Optimizing QA staff for maximum efficiency, productivity and accuracy. Ensuring complete audit coverage operator-wise as per audit plan and budgeted workforce. Analysing the reason for errors and concentrations of errors for improvement. Ensuring RCA (root cause analysis) for escalations within operations. Reviewing and redefining the end-to-end non-compliance monitoring process. Conducting periodic hygiene checks on KPI outliers (operators) like AHT, CSAT, and FCR to improve performance. Designing vital performance Indicators and defined key responsibility areas for QA staff. Recommending KPI changes as and when required to business to improve performance. Managing end-to-end QA employee life cycle in operations. Driving continuous improvement initiatives and automating opportunities to improve effectiveness and build efficiencies in the program. The Qualifications Graduation degree. 13+ Years Experience in the Customer Experience industry in international accounts with 7 Years in a Quality Domain knowledge of Shipping & Logistics or eCommerce is preferred Green Belt Six Sigma Certification is a must, Blackbelt Certification preferred. Customer service orientation, Data analysis and statistical aptitude. Exposure to handling clients and operations Stakeholders independently Quality improvement project delivered using PDCA/Six Sigma or LEAN Methodology. Advanced Excel Skills, preferably expertise in Power BI and Tableau, will be preferred. Six Sigma/ LEAN or Equivalent certification is preferred. Ability to coach and develop action plans that maximize performance and provide effective feedback. Customer Service orientation. Builds Collaborative Relationships. Coaches & Develops Others. Logical thought process. Pre-Employment Screenings In accordance with Teleperformance policy, employment in this position will be contingent on your successful completion and passage of a comprehensive background check, including global sanctions and watch list screening. Important | Policy on Unsolicited Third-Party Candidate Submissions TP does not accept candidate submissions from unsolicited third parties, such as recruiters or head-hunters. Such applications will not be considered, and no contractual association shall be established through such submissions. Is There a Fine Print? No fine print, though we will grab this space to remind you that Teleperformance is home to a global family with people from various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences. Show more Show less

Manage people Be responsible for induction of all newcomers in his/her perimeter (temporaries included). Ensure the organization and scheduling of training actions. Analyse flexibility and multi skills needs of his/her APZ, and define training plans in order to develop team autonomy and improvement spirit. Monitor certification process for each operator and update in real time flexibility grid. Manage daily: absenteeism, holidays, safety rules enforcement, environment risk analysis, APZ communication & performance boards update. Ensure respect of standard stops (breaks, meetings) by checking systematically on genba, and validate operators working time. Ensure that standards of reaction are applied with rigor and perform escalation according to standards. Follow up APZ main objectives in monthly meetings with all people under his/her responsibility. Is responsible for personnel involvement and ensures a positive social climate. Conduct operators’ annual appraisals, as well as salary review and career interviews. Maintain standards Perform OJT of his/her teams every day on standards implemented. Ensure enforcement of health, safety, environmental & site rules for the APTs of its perimeter, and that anybody entering his/her perimeter respect the rules and standards of his/her perimeter. Ensure existence of updated working instructions for every station, including reworks. Ensure respect of all working standards (safety, work instructions, quality, 5S, respect of the product, OK start ...) during the operations and propose/ implement improvements. Define work standards with the help of support functions and operators. Ensure TPM standards are properly deployed and used : abnormalities detection (formalized on red tags), systematic inspection & regular cleaning of equipment by team, 1st levels of preventive maintenance, maintenance line QRQCs. Control regularly genba equipment performance (including cycle time measurements, and microstoppages observation sessions), and react. Make regularly time-measurements with main MUDA seeking Ensure that all displays of his/her perimeter (QCDM by APT, QCDM & communication areas at APZ level) are updated at end of shift, and make sure that workers have necessary material to do so. Manage production Propose every week APZ headcounts & organization to the APU Manager, according to MPS. Ensure production, respecting SQCDM & inventory targets. In case a detected problem cannot be solved by the APT, assign and check containment and corrective actions with APU support functions and / or management. Review daily all QRAP of his/her perimeter. React in case of issue & escalate issues at APU level when needed. Liaise with the Supply Chain team on MPS daily priorities. Respect daily the MPS contract. In case of daily MPS respect deviation, take necessary measures within the week, after validation by APU Manager, to have respected weekly MPS at the end of the week. Get involvement of support functions every time necessary to solve as fast as possible the issues identified by APTs. Monitor shift QCDM and ensure QCDM boards are updated. Make reports defined by site. Manage Continuous Improvement Lead action plans to improve SQCDM performance (actual and targets), in coherence with APU & Plant, including productivity plans (P-30). Reach and maintain a dynamic and efficient Proposals of Improvements system. Participate in safety and environment risks reduction & lead line Safety QRQC for cat. 7 safety issues. Contribute to new equipment and processes start ups. Lead Zoning evolution and improvements by his/her team. Participate in APU QRQC: Quality, DL efficiency, Maintenance, prepare and come with necessary data for an efficient attendance. Pilot PDCA / FTA & Maintenance 5 WHYs on topics assigned by APU Manager (Safety, Quality, DL efficiency, TRP, Maintenance). Prepare LLC & Kaizen Cards. Lead VPS workshops (flow analysis – MUDA hunting, 5S, Hoshin, TPM ...) and liaise with Site VPS Manager for training to methodologies; Participate in the weekly Site VPS committee, presenting regularly the genba status of workshops he/she is leading. Liaise with support functions to facilitate improvement actions within the APTs. Participate in budget preparation (headcounts, overheads, investments, P-30) and manage the budget of his/her APZ. Promote the Valeo 5 axes in daily activities, develop improvement plan on VPS, IP, TQ and reach assigned V5000 targets. Show more Show less

It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. Role Summary/Purpose This position is responsible for leading the development and maintenance of Quality System metrics, reporting and operating mechanisms to help drive the site quality objectives of continuous improvement in quality of Locomotive Maintenance Shed Roza, Shahjahanpur. Essential Responsibilities Lead the development and maintenance of Quality System metrics, including but not limited to: Complaint Metrics CAPA Metrics Audit Metrics Maintenance Quality Control Metrics Training Metrics Supporting the preparation and execution of Quality Management Reviews at the site, Raise warranty claims, Raise NCMRs, Driving operating rigor cross functionally for warranty claims recovery, Leading execution of Services Productivity projects Plan, drive robustness of loco failure investigation and its data/evidence collection to help in RCA. Work Cross functionally with Engineering, Reliability, SQE, Corporate Quality & Suppliers and execute the quality inspection requirements (process, resources, manpower etc.) for reman/repair shops within Roza Service Shop. Quality Specific Goals: Aware of and comply with Wabtec Corporate Quality goals and with Site Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position Undertake audits for compliance of loco maintenance requirements in accordance with GEKs and its incorporation into E-Services work-scope Driving improvement actions cross functionally to continuously reduce the cases of Repeaters and Rx-reissue Ensuring timely calibration of all tools/ gauges in use in Service shop Complete all planned Quality & Compliance training within the defined timelines Identify and report any quality or compliance concerns and take immediate corrective action as required Ensure on-time reporting of the metrics for quality management reviews including ISO Certification co-ordination. Ensure 100% execution on specific QMS action items related to metric establishment and reporting Drive rigor in regular communication with Manufacturing plant & Other Service Sheds in India providing feedback on field failure issues with detailed investigation analysis supported with data/evidence/photos etc. Qualifications/Requirements Bachelor’s degree in engineering (Mechanical, Electrical, Electronics, Industrial, Automotive, Production) 12+ Years of professional industry experience with at least 2 to 3 years in a manufacturing or process or maintenance quality assurance role 5-years' experience with CA/PA systems, including complaint handling. Knowledge/experience of ISO 9000 and other industry quality standards (ISO 14001 or ISO 45000) and its requirements. Essentially have an ISO9001:2015 Internal Auditor Certification (Preferably Lead Auditor) & having audit experience. Proficient with MS Office word processing, spreadsheet, presentation, and database applications. Knowledge/experience of industry standard quality improvement tools such as six sigma, PDCA, 5-Why analysis, 8D analysis Knowledge/experience in use of MRP systems such as SAP, Oracle Ability to identify root cause of problem, and creatively problem solve to gain resolution Ability to communicate effectively in English (both written and oral). Ability to work independently in fast-paced environment with little supervision. Ability to adapt to constant change and influence positive change effectively. Team-oriented and responsive to customer needs. Quality-Focused, Attentive to Detail and Results-Oriented. Who are we? Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com Our Commitment to Embrace Diversity: Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated. To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better. We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know. Show more Show less

Roles and Responsibilities:The job profile involves:Auditing for Onshore and BSO teams. The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks to Onshore with transcribes typed by listening 100% of the patients feedback surveys. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be involved in weekly or biweekly calibration calls Will be actively involved in managing escalations received externally and internally Work closely with the Ops supervisors and quality team to develop agent & team level action plans for Quality improvement. May have to work long shifts whenever needed and to effectively handle challenging situations. Perform all other assigned tasks and responsibilities as assigned Desired Skills /or Work Experience Requirements: Well versed in transactional and voice audits(up to 100%) Should have working knowledge of sampling methods, PDCA, DPO, DPMO and other Quality Tools and methods Proficient in MS Office Should have Analytical and problem-solving skills Should be able to capture VOC and document effectively Should be able to prepare SOP and document process whenever required Ability to work independently and to carry out assignments to complete within parameters of instructions / SOP Should be flexible with working in 24/5 environment Should be good in abiding predefined instructions and processes Should be open and flexible towards ad-hoc projects & tasks Should have good feedback sharing skills Must have proven track record of performance in previous assignment

Roles and Responsibilities:The job profile involves:Auditing for Onshore and BSO teams. The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks to Onshore with transcribes typed by listening 100% of the patients feedback surveys. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be involved in weekly or biweekly calibration calls Will be actively involved in managing escalations received externally and internally Work closely with the Ops supervisors and quality team to develop agent & team level action plans for Quality improvement. May have to work long shifts whenever needed and to effectively handle challenging situations. Perform all other assigned tasks and responsibilities as assigned Desired Skills /or Work Experience Requirements: Well versed in transactional and voice audits(up to 100%) Should have working knowledge of sampling methods, PDCA, DPO, DPMO and other Quality Tools and methods Proficient in MS Office Should have Analytical and problem-solving skills Should be able to capture VOC and document effectively Should be able to prepare SOP and document process whenever required Ability to work independently and to carry out assignments to complete within parameters of instructions / SOP Should be flexible with working in 24/5 environment Should be good in abiding predefined instructions and processes Should be open and flexible towards ad-hoc projects & tasks Should have good feedback sharing skills Must have proven track record of performance in previous assignment

Roles and Responsibilities: The job profile involves: Auditing for Onshore and BSO teams. The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks to Onshore with transcribes typed by listening 100% of the patients feedback surveys. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be involved in weekly or biweekly calibration calls Will be actively involved in managing escalations received externally and internally Work closely with the Ops supervisors and quality team to develop agent & team level action plans for Quality improvement. May have to work long shifts whenever needed and to effectively handle challenging situations. Perform all other assigned tasks and responsibilities as assigned Desired Skillsor Work Experience Requirements: Well versed in transactional and voice audits(up to 100%) Should have working knowledge of sampling methods, PDCA, DPO, DPMO and other Quality Tools and methods Proficient in MS Office Should have Analytical and problem-solving skills Should be able to capture VOC and document effectively Should be able to prepare SOP and document process whenever required Ability to work independently and to carry out assignments to complete within parameters of instructions SOP Should be flexible with working in 24/5 environment Should be good in abiding predefined instructions and processes Should be open and flexible towards ad-hoc projects & tasks Should have good feedback sharing skills Must have proven track record of performance in previous assignment

Role Objective The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedback to Onshore with transcribes typed by listening 100% of the patients feedback surveys. Essential Duties and Responsibilities: QA Will do audits as per the weekly-monthly audit plan and do PKTs of the team members. Participate in process & training calls as required. Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be involved in weekly or biweekly calibration calls. Will be actively involved in managing escalations received externally and internally. Work closely with the Ops supervisors and quality team to develop agent & team level action plans for Quality improvement. May have to work long shifts whenever needed and to effectively handle challenging situations. Perform all other assigned tasks and responsibilities as assigned. Work in all shifts on a rotational basis if required. Qualifications: Graduate in any discipline from a recognized educational institute Good analytical skills and proficiency with MS Word, Excel, and PowerPoint. Good communication Skills (both written & verbal). At least, 3 to 4 years exp in RCM AR Skill Set: Well versed in transactional and voice audits (up to 100%) Should have working knowledge of sampling methods, PDCA, DPO, DPMO and other Quality Tools and methods Proficient in MS Office Should have Analytical and problem-solving skills. Should be able to capture VOC and document effectively. Should be able to prepare SOP and document process whenever required. Ability to work independently and to carry out assignments to complete within parameters of instructions SOP. Should be flexible with working in 24/5 environment. Should be good in abiding predefined instructions and processes.

Role Objective The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedback to Onshore with transcribes typed by listening 100% of the patients feedback surveys. Essential Duties and Responsibilities: QA Will do audits as per the weekly-monthly audit plan and do PKTs of the team members. Participate in process & training calls as required. Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be involved in weekly or biweekly calibration calls. Will be actively involved in managing escalations received externally and internally. Work closely with the Ops supervisors and quality team to develop agent & team level action plans for Quality improvement. May have to work long shifts whenever needed and to effectively handle challenging situations. Perform all other assigned tasks and responsibilities as assigned. Work in all shifts on a rotational basis if required. Qualifications: Graduate in any discipline from a recognized educational institute Good analytical skills and proficiency with MS Word, Excel, and PowerPoint. Good communication Skills (both written & verbal). At least, 3 to 4 years exp in RCM AR Skill Set: Well versed in transactional and voice audits (up to 100%) Should have working knowledge of sampling methods, PDCA, DPO, DPMO and other Quality Tools and methods Proficient in MS Office Should have Analytical and problem-solving skills. Should be able to capture VOC and document effectively. Should be able to prepare SOP and document process whenever required. Ability to work independently and to carry out assignments to complete within parameters of instructions SOP. Should be flexible with working in 24/5 environment. Should be good in abiding predefined instructions and processes.

Ensure 100% conformity of components supplied on a site level Contact supplier as soon as an issue is detected with a purchased component to get the supplier to organize. Apply the QRQC/SRM Rules to opened incident. Confirm the robustness of the containment by looking for recurrence after containment has been set Ensure the 100% yearly conformity of the purchased components. (Yearly Initial Samples approval with capability evidences ) Initiate, analyze, report and follow-up incidents until the PDCA closure Initiate in SRM an incident (C1 / C2 or Wr) to the supplier in accordance with the SQM (Supplier Quality Manual) after preliminary investigation on the Valeo site with Valeo site quality has been performed Track each incident detected on his or her site and ensure QR reactivity and Full PDCA analysis is met in accordance with Group Standard : 5 days / 10 days rule . Pull daily the information from the Supplier and/or SQA manager and communicate during the APU and Supplier QRQC Escalade to SQA or Purchasing manager for any SQA or Purchasing Commodity engineer support required or for any roadblock regarding the incident problem solving activity or the yearly component conformity. Systematically participate to the Supplier and APU QRQC and in Plant QRQC when required Manage, consolidate and update the following key indicators on a site level: Yearly conformity for all the purchased components Reactivity in problem solving QR reactivity (and monitor PD - CA reactivity) Charge back follow up Job: Quality - Suppliers Operational Organization: Site Quality Schedule: Full time Employee Status: Regular Job Type: Permanent contract Job Posting Date: 2025-05-06 Join Us ! Being part of our team, you will join: - one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development - a multi-cultural environment that values diversity and international collaboration - more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth - a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development More information on Valeo: https://www.valeo.com

Responsibilities - Asset Maintenance & Reliability: Develop and implement preventive and predictive maintenance plans for packaging equipment. Monitor asset performance to identify areas for improvement and minimize downtime. Manage root cause analysis for equipment failures and ensure corrective actions are executed.Team Leadership & Collaboration: Lead multilocation team of packaging and maintenance managers/AM. Collaborate with production, quality, and engineering teams to address equipment-related issues and enhance productivity. Ensure effective communication between departments to support continuous improvement initiatives.Performance Monitoring & Reporting: Analyze key performance indicators (KPIs) for packaging equipment, such as uptime, efficiency, and cost-effectiveness. Prepare and present regular reports on asset performance and maintenance activities.Safety, Compliance & Quality: Ensure all packaging equipment complies with health, safety, and environmental regulations. Enforce adherence to quality standards for packaging processes to prevent product defects. Conduct risk assessments and implement safety measures to protect personnel and equipment.Budget & Cost Management: Develop and manage the maintenance budget for packaging assets. Optimize costs by sourcing spare parts, managing inventories, and reducing waste.Continuous Improvement & Innovation: Drive initiatives to improve the reliability and efficiency of packaging assets. Stay updated with industry trends and technologies to enhance operational capabilities. Ensuring Carlsberg Safety standards are met for all employees like LOTO, permit to work, Machine guarding etc. Ensuring adherence to Carlsberg Operating Manual (COM)/ IMS procedures Qualifications - Full time B.E./B.Tech Mechanical engineering and PGDBM from a reputed institute with 15+ years industrial experience. Strong Experience in Beer Packaging Asset care and/or working experience with KHS/Krones will be an added advantage. Required Skills Strong technical knowledge of Beer packaging machinery (Glass, CAN and KEG) and expertise in critical Troubleshooting.Proficiency in maintenance planning tools, Consequence driven maintenance, CIL, MTTR & MTBF.Drive Predictive and proactive maintenance using tools like vibration analysis, ultrasonic, thermography/thermal imaging.Exposure to SAP PM module and hands on in Work order planning, closure, BD tracking in ERPLeadership and people management skills and have mindset on skill development of team.Exposure to Zero based Budgeting, Capex plan and TCO.Experience in GF/BF Packaging line is added advantage.Proven Analytical and problem-solving abilities with strong exposure to Basic QC tools, DMAIC, PDCA etc Daily/weekly/monthly report and integrity of data.Periodic review with brewery and tracking of action log.Knowledge of lean manufacturing, Six Sigma, or similar methodologies is a plus.Automation and digitization/ MES exposure of packaging line Preferred Skills Experience in Beer Packaging Asset care and/or working experience with KHS/Krones will be an added advantage.

Manage people Be responsible for induction of all newcomers in his/her perimeter (temporaries included). Ensure the organization and scheduling of training actions.Analyse flexibility and multi skills needs of his/her APZ, and define training plans in order to develop team autonomy and improvement spirit.Monitor certification process for each operator and update in real time flexibility grid.Manage daily: absenteeism, holidays, safety rules enforcement, environment risk analysis, APZ communication & performance boards update.Ensure respect of standard stops (breaks, meetings) by checking systematically on genba, and validate operators working time.Ensure that standards of reaction are applied with rigor and perform escalation according to standards.Follow up APZ main objectives in monthly meetings with all people under his/her responsibility.Is responsible for personnel involvement and ensures a positive social climate.Conduct operators’ annual appraisals, as well as salary review and career interviews. Maintain standards Perform OJT of his/her teams every day on standards implemented.Ensure enforcement of health, safety, environmental & site rules for the APTs of its perimeter, and that anybody entering his/her perimeter respect the rules and standards of his/her perimeter.Ensure existence of updated working instructions for every station, including reworks.Ensure respect of all working standards (safety, work instructions, quality, 5S, respect of the product, OK start ...) during the operations and propose/ implement improvements.Define work standards with the help of support functions and operators.Ensure TPM standards are properly deployed and used : abnormalities detection (formalized on red tags), systematic inspection & regular cleaning of equipment by team, 1st levels of preventive maintenance, maintenance line QRQCs.Control regularly genba equipment performance (including cycle time measurements, and microstoppages observation sessions), and react.Make regularly time-measurements with main MUDA seekingEnsure that all displays of his/her perimeter (QCDM by APT, QCDM & communication areas at APZ level) are updated at end of shift, and make sure that workers have necessary material to do so. Manage production Propose every week APZ headcounts & organization to the APU Manager, according to MPS.Ensure production, respecting SQCDM & inventory targets.In case a detected problem cannot be solved by the APT, assign and check containment and corrective actions with APU support functions and / or management.Review daily all QRAP of his/her perimeter.React in case of issue & escalate issues at APU level when needed.Liaise with the Supply Chain team on MPS daily priorities.Respect daily the MPS contract.In case of daily MPS respect deviation, take necessary measures within the week, after validation by APUManager, to have respected weekly MPS at the end of the week.Get involvement of support functions every time necessary to solve as fast as possible the issues identified by APTs.Monitor shift QCDM and ensure QCDM boards are updated.Make reports defined by site. Manage Continuous Improvement Lead action plans to improve SQCDM performance (actual and targets), in coherence with APU & Plant, including productivity plans (P-30).Reach and maintain a dynamic and efficient Proposals of Improvements system.Participate in safety and environment risks reduction & lead line Safety QRQC for cat. 7 safety issues.Contribute to new equipment and processes start ups.Lead Zoning evolution and improvements by his/her team.Participate in APU QRQC: Quality, DL efficiency, Maintenance, prepare and come with necessary data for an efficient attendance.Pilot PDCA / FTA & Maintenance 5 WHYs on topics assigned by APU Manager (Safety, Quality, DL efficiency, TRP, Maintenance).Prepare LLC & Kaizen Cards.Lead VPS workshops (flow analysis – MUDA hunting, 5S, Hoshin, TPM ...) and liaise with Site VPS Manager for training to methodologies; Participate in the weekly Site VPS committee, presenting regularly the genba status of workshops he/she is leading.Liaise with support functions to facilitate improvement actions within the APTs.Participate in budget preparation (headcounts, overheads, investments, P-30) and manage the budget of his/her APZ.Promote the Valeo 5 axes in daily activities, develop improvement plan on VPS, IP, TQ and reach assigned V5000 targets.