116 Pdca Jobs - Page 4

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description What you will do Coach, train and mentor the Business Analyst team, and quality assure their outputsWork globally across People functions to elicit, document, and prioritise functional and non-functional business requirements and develop user storiesWork with Product Owners to translate business requirements and user stories into system requirements and test scriptsDevelop and document current and future state end-to-end processes utilising process improvement methodologies, tools, and techniques (i.e., VSM, Lean, Six Sigma, DMAIC, PDCA, A3, Kaizen).Conduct thorough analyses of business processes, systems, and dataParticipate in the testing and validation of new systems and features to ensure they meet business needsMonitor key performance indicators and metrics to track the success of implemented solutionsDevelop FAQ's or Knowledge Based Articles with a focus on end user adoption and maintain current library of existing documents. All documents to be written concisely and in alignment with standard operating procedures and brandingProvide support and training to super users or end-users as neededMaintain effective communication with project stakeholdersAssist with any other ad-hoc assignments relevant to your field of expertiseWork autonomously, effectively communicating updates to management or wider People team Qualifications Essential: Experience working as lead business analyst on a large-scale software development or business transformation project and can bridge the gap between the business and technologyCan demonstrate expertise across all areas of business analysis including requirements and process elicitation and analysis, workflow design, and developing user stories and test scriptsAbility to recognise whether a technical solution meets the requirements of the business, and challenge accordinglyExperience leading and coaching other Business AnalystsExperience developing FAQ's, user guides or knowledge articlesClear confident communicator who can tailor messages to audiences of different levels, facilitate meetings and present to medium to large groupsStrong proficiency in both verbal and written English using MS Office 365, (Teams, PowerPoint, Word, Excel, SharePoint) and process mapping toolsetsAbility to work in a fast-paced changing environmentDetail-oriented, highly organised, self-motivated, proactive, and able to plan and execute Advantageous People Function background - experience within People Operations or Service DeliveryLean Six Sigma certification (Yellow or Green Belt)Familiarity with Oracle and ServiceNow HR or similar technologies Experience working in a large, global tech company or other fast-paced environmentsExperience running workshops with a variety of business and HR stakeholders across different time zones and cultures. Agile or Waterfall experienceTraining delivery Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in [insert location of role], you can expect to receive great benefits like: Safe home pickup and home dropGroup Mediclaim policyGroup Critical Illness policyCommunication & Relocation allowanceAnnual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.

Maximize Your Impact with TP Welcome to TP, a global hub of innovation and empowerment, where we redefine the future. With a remarkable €10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions. As a globally certified Great Place to Work in 72 countries, our culture thrives on diversity, equity, and inclusion. We value your unique perspective and believe that your talent is the missing piece that completes our vision for a brighter, digitally driven tomorrow. The Opportunity In this role, the Director of Quality Assurance, ensures all services meet quality standards as per client’s business requirements. The key objective is to understand customer expectations and needs, aligning to TP’s Quality standards and managing quality control process for Technology clients. The Responsibilities & Duties Being highly analytical and will manage and focus on review of key drivers, metrics and operational processes for Technology accountsManaging BEST QA framework Implementation for Technology accountDemonstrate commitment to program internal customer satisfactionDefining audit strategies to ensure maximum improvement in quality performanceUsing smart logic in sampling for transactional auditsOptimizing QA staff for maximum efficiency (productivity and accuracy)Ensuring complete audit coverage operator wise as per audit plan and budgeted manpowerAnalyzing the reason of errors and concentrations of errors for improvementEnsuring RCA (root cause analysis) for escalations within operationsReviewing and redefining end to end non-compliance monitoring processConducting daily hygiene checks on KPI outlier (operators) like AHT, CSAT and FCR to improve performanceDesigning Key Performance Indices and defining Key Responsibility Area for QA staffRecommending KPI changes as and when required to business to improve performance Managing end to end QA employee life cycle in operationsManaging manpower budget and hiring of QA staffResponsible for career development and growth path for QA staffDrive continuous improvement initiatives and automation opportunities to improve effectiveness and build efficiencies in program.Involve self in RFP for new accounts and managing transition as part of Quality function. The Qualifications Graduation degree12+ Years Experience in Service industry with 5 – 7 Years in Transactional Quality managerial roleMinimum Lean Six Sigma Green belt certification is must.Experience in CSAT/ NPS metric managementCustomer Service OrientationExcellent verbal and written communication.Data analysis and statistical aptitudeGood interpersonal skills.Quality improvement project delivered using PDCA/Six Sigma or LEAN MethodologyExposure to handling clients and operations Stakeholders independentlyAdvanced Excel Skill preferably expertise in Power BI, Tableau etc will be preferredSix Sigma/ LEAN or Equivalent certification is preferredSkills for planning, assigning and directing work.Ability to coach, develop action plans which maximize performance and provide effective feedback. Pre-Employment Screenings By TP policy, employment in this position will be contingent on your successful completion and passage of a comprehensive background check, including global sanctions and watch list screening. Important | Policy on Unsolicited Third-Party Candidate Submissions TP does not accept candidate submissions from unsolicited third parties, including recruiters or headhunters. Applications will not be considered, and no contractual association will be established through such submissions. Diversity, Equity & Inclusion At TP, we are committed to fostering a diverse, equitable, and inclusive workplace. We welcome individuals from all backgrounds and lifestyles and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. As expert you will bring a deep technical mastery of the process and equipment. That expertise allows you to lead the planning, process development and implementation of Planned Maintenance Elements in a Continuous Improvement manufacturing environment. You will manage this through teams consisting of various technical and non-technical personnel, key support contractors and operations personnel. How you will contribute You will: Partner & Enable the line leader(s) to deliver the SQCDSM targets-Safety, Quality, Cost, Delivery, Sustainability & Morale for the lines, to ensure Process stability; Participates in the DMS- Daily Management systems meetings at the shift and line level Own the technology and process and centerline settings for the equipment and process and have deep technical mastery of the process and equipment; Owns the PM-Progressive maintenance systems and work processes and the PM-Progressive Maintenance Key Performance Indicators for the line/s along with Centerline Management systems; owns the R&M-Repairs & Maintenance budget of the line Develop, own and execute the line/s preventive and time-based maintenance systems and plans and build capability of the team to execute themselves; Build (spends at least 50% of time) technical and maintenance skills of the technicians working in the shifts, so that they are able to operate and maintain their equipment themselves; be part of the PM Pillar, own all PM systems and work process at the line level and lead some of them at the department level Partner with the Asset and Reliability team for system improvement and execution of special maintenance tasks; be responsible for Change Management on the line/s, localization of spares and proper break-down analysis and R&M cost reduction for the line/s; Represents the department/line/s as the site technology owner in the regional and global technology forums Assist in VSU for the new initiatives and enable the VSU team; Help the line leader in internal and external benchmarking and reapplication; be the subject matter expert on one of the component categories and be a trainer of PM related subjects for the plant What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge: Advanced knowledge (including AM-Autonomous Maintenance Step 4 systems & Progressive Maintenance Step 3) & skill to maintain the dedicated equipment(s)at basic conditions independently, including the execution of AM & PM (BD-Breakdown maintenance, planned maintenance) standards on dedicated equipment(s) and TPM - Phase 3 & 4 tools problem solving tools The capability to lead a Role for the Line. Qualify and coach the next level SWP owners and drive the common opportunity areas across the line in PDCA-Plan Do Check Adjust approach The capability to work as the Line Leader, developing and aligning goal/master plan for the line, deploying and managing IDP for the members, coaching team members on their performance management and career development More about this role JOB PURPOSE Contribute to achieving business results by achieving CBN by ensuring the reliability and availability of productive equipment, with a high sense of urgency and prioritizing according to business needs. Principal Accountabilities Ensure activities comply to Safety, Quality and Environmental requirements. Develop Planned Maintenance Work Lists each week for each maintenance crew. Co-develop Annual Maintenance Plan that aligns to production requirements. Ensure each maintenance work order details labour, parts and cost. All parts are procured and staged prior to scheduling work. Each work order has adequate detail to complete the task efficiently. Maintain CMMS Data including Plant Assets, PM Routines, BOMs and accurate Work Order Backlogs. Refine systems to ensure maintenance planning and scheduling is completed efficiently each week. Produce daily, weekly, monthly and annual KPI reports. Assist in Reliability Improvements. Provide CMMS data and reports. Look for opportunities in streamlining activities to better facilitate the adherence to the plan. Joint ownership of Preventative Maintenance and Planned Corrective Maintenance Compliance with PM Crew FLL. Highlight issues and opportunities to ensure the highest level of compliance Responsibilities: Ensure compliance with applicable quality, Safety, environmental and internal controls requirements. 1. During the execution of the activities of the role, comply with the quality and \ food safety guidelines, HS&E, and internal controls 2. Stay up to date on requirements applicable to the role (mandatory training, internal control, campaigns, etc.) 3. Detect, document, and escalate deviations from the company's policies Updating, complying with and improving maintenance plans. 1. Perform the review and creation of maintenance plans for each of the teams in the area 2. Execute maintenance plans according to criticality of equipment and focusing on Safety and Quality 3. Ensure that plans are constantly updated to keep equipment reliable 4. Responsible for the supervision and execution of planned and unplanned maintenance, preventing rework Ensure equipment reliability and availability 1. Diagnose and resolve recurring equipment breakdowns 2. Responsible for the team management for Breakdown and Manufacturing Support 3. Development and execution of Breakdown analysis, as well as the execution of corrective and preventive actions derived from such analysis 4. Management and monitoring of KPIs of the PM Pillar 5. Development of improvements to prevent recurrence of breakdowns, improvement of efficiency and waste elimination 6. Management and resolution of abnormality cards Manage vendors 1.Follow the proper process for making work requests (PR, PO, GR) 2.Ensure that all interventions by suppliers meet Safety and Quality requirements M&R cost Optimization 1.Participate in loss analysis for savings projects, to improve maintenance cost 2. Leads, plans, and executes the activities of your loss elimination projects 3. Coach the colleagues to create needed capability on changes implemented by loss elimination project Lead the development of the necessary competencies of PM team members 1. Ensure the development of the skills matrices of the personal support team and core team aligned to the needs of the roles 2. Ensure PM team's training according to the role's skill matrices Own an operational standard, process, and/or tool 1. Train and qualify with the SME in the process or tool 2. Definition and implementation of the plan 3. Training and coaching of process users and/or tool 4. Monitoring of compliance with the tool and/or process 5. Application of health check and identification of improvements to the SWP Education / Certifications: BE/B. Tech – Electrical/ Mechanical /Automation Engineering Job specific requirements: 5+ years of experience in Industrial Maintenance or Engineering positions. Knowledge of SAP Excellent problem solving & troubleshooting skills. Strong verbal & written communication skills Knowledge of continuous improvement methodologies such as TPM, IL6S, Lean Manufacturing Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy Business Unit Summary Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has been in India for over 70 years, making sure our mouth-watering and well-loved local and global brands such as Cadbury chocolates, Bournvita and Tang powdered beverages, Oreo and Cadbury Bournvita biscuits, and Halls and Cadbury Choclairs Gold candies get safely into our customers hands—and mouths . Headquartered in Mumbai, the company has more than 3,300 employees proudly working across sales offices in New Delhi, Mumbai, Kolkata and Chennai and in manufacturing facilities at Maharashtra, Madhya Pradesh, Himachal Pradesh and Andhra Pradesh, at our global Research & Development Technical Centre and Global Business Hub in Maharashtra and in a vast distribution network across the country. We are also proud to be recognised by Avatar as the Best Companies for Women in India in 2019 – the fourth time we’ve received this award. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Manufacturing support Manufacturing

Experience 3 - 8 Years Location Bihar Nature of Job After-Sales Job role Product & Field Support Job Description BU – MC Department ( Service – MC ) L3 - Service Job Location Regional Office BU / Dept MC BU Level / Grade L3 Job Role/ Function Service Designation Area Service Manager 1 Educational Qualification Necessary: B. E. Premium college with a very good academic record Optional: MBA 2 Age Minimum: Maximum: 33 YRS 3 Experience Minimum: 3 Maximum: 8 Industry Specifications: OEM Automotive Preferred Exposure: ASM - Service 4 Reporting Report to (Designation) No. of Reportees Direct Reporting RM - Service Individual Contributor Indirect Reporting (if any) NA NA 5 Job Responsibilities Handling territory as ASM. Step up the customer experience. Meet the Business targets on Free Service redemption, Paid service share and Dealer & ASDs workshops revenue growth Product performance feedback and competition benchmarking. TPM Implementation at Dealerships and drive the Service agenda Tracking competitor activities and keeping abreast with the latest trends and requirements. Readiness for new products. Product failure report and analysis to HO team. Implementing Service Quality Systems at Dealers, branches & ASDs, evaluation and Improve - PDCA Maintaining Service standards of Customer care and Vehicle care at Dealers, branches & ASDs across the territory. Service network/ Capacity expansion as per DSS norms – Dealers & ASDs. Control on Warranty Claims Promoting Sales by providing service support. Promoting Genuine Spares Sales. 6 Competency Requirements Technical/ Functional: Dealership Management, Product Knowledge, Market Knowledge , Network development, Basics of Finance Behavioral: Analytical Skills, People Management, Influencing Skills, Training Skills, Managing Teams, Achievement Orientation, Customer Focus 7 Interface Internal External Direct Interface Sales, Marketing, Spares, Network Dealers Development, Central Quality Assurance Indirect Interface - - 8 Any other specific requirements Candidate should know local language spoken in the region

Experience 3 - 8 Years Location Chhattisgarh Nature of Job After-Sales Job role Product & Field Support Job Description BU – MC Department ( Service – MC ) L3 - Service Job Location Regional Office BU / Dept MC BU Level / Grade L3 Job Role/ Function Service Designation Area Service Manager 1 Educational Qualification Necessary: B. E. Premium college with a very good academic record Optional: MBA 2 Age Minimum: Maximum: 33 YRS 3 Experience Minimum: 3 Maximum: 8 Industry Specifications: OEM Automotive Preferred Exposure: ASM - Service 4 Reporting Report to (Designation) No. of Reportees Direct Reporting RM - Service Individual Contributor Indirect Reporting (if any) NA NA 5 Job Responsibilities Handling territory as ASM. Step up the customer experience. Meet the Business targets on Free Service redemption, Paid service share and Dealer & ASDs workshops revenue growth Product performance feedback and competition benchmarking. TPM Implementation at Dealerships and drive the Service agenda Tracking competitor activities and keeping abreast with the latest trends and requirements. Readiness for new products. Product failure report and analysis to HO team. Implementing Service Quality Systems at Dealers, branches & ASDs, evaluation and Improve - PDCA Maintaining Service standards of Customer care and Vehicle care at Dealers, branches & ASDs across the territory. Service network/ Capacity expansion as per DSS norms – Dealers & ASDs. Control on Warranty Claims Promoting Sales by providing service support. Promoting Genuine Spares Sales. 6 Competency Requirements Technical/ Functional: Dealership Management, Product Knowledge, Market Knowledge , Network development, Basics of Finance Behavioral: Analytical Skills, People Management, Influencing Skills, Training Skills, Managing Teams, Achievement Orientation, Customer Focus 7 Interface Internal External Direct Interface Sales, Marketing, Spares, Network Dealers Development, Central Quality Assurance Indirect Interface - - 8 Any other specific requirements Candidate should know local language spoken in the region

Job description: Engineer/ Sr Engineer - Stores &PPC Location: Krishnagiri, Hosur You Will Operation & Control of IBL Direct materials stores @ Melumalai Plant To Be Successful, You Will Be Expected To Works closely with Buyers, Quality team & Project team in material planning and maintain optimum inventory of parts. Receipt of Parts, supplier invoice verification, Incoming qty verification. GRT creation in SAP & Receipt, handover & reconciliation of Invoices. Reporting discrepancies arising out during parts receipt. (ODC process) Proper storage of parts after QC clearance with traceability of parts location. Issuance of parts based on stores request received from lines & posting in SAP. Plan, Schedule and monitor material movement to production lines and ensure continuous operations. Track material shortages and provide immediate resolution. Monitor inventory status and generate inventory and shortage report shift wise. Creation and maintenance of Part numbers (Material Master in SAP) Backlashing & reversal operation in SAP. Maintain BOM in SAP for the vehicle at different phases. Prepare DC/Invoice in SAP for the parts moved to subcontractor end. Rejection/scrap clearance on a periodical basis. Periodic perpetual inventory & reconciliation. Ensure timely adherence of data entry in SAP/Excel, Dashboard & MIS Preparation. Sustain safe workplace by Adhering with all PPE & safety protocols. Implement Kaizens to Eliminate the Abnormalities in the store operation. Have Cordial relation with customers & suppliers to Ensure a Cheerful Workplace. You must have any or a combination of any of the following skills: Experience: 3+years of experience Exposure to Problem solving techniques. Should be highly flexible and adaptable to the working environment. Knowledge in SAP MM & PP Module (End user) or Any other Popular ERP Interpersonal Skills Knowledge of 5S & PDCA. +

Roles and Responsibilities: The job profile involves: Auditing for Onshore and BSO teams. The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks to Onshore with transcribes typed by listening 100% of the patients feedback surveys. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be involved in weekly or biweekly calibration calls Will be actively involved in managing escalations received externally and internally Work closely with the Ops supervisors and quality team to develop agent & team level action plans for Quality improvement. May have to work long shifts whenever needed and to effectively handle challenging situations. Perform all other assigned tasks and responsibilities as assigned Desired Skillsor Work Experience Requirements: Well versed in transactional and voice audits(up to 100%) Should have working knowledge of sampling methods, PDCA, DPO, DPMO and other Quality Tools and methods Proficient in MS Office Should have Analytical and problem-solving skills Should be able to capture VOC and document effectively Should be able to prepare SOP and document process whenever required Ability to work independently and to carry out assignments to complete within parameters of instructions SOP Should be flexible with working in 24/5 environment Should be good in abiding predefined instructions and processes Should be open and flexible towards ad-hoc projects & tasks Should have good feedback sharing skills Must have proven track record of performance in previous assignment

Roles and Responsibilities:The job profile involves:Auditing for Onshore and BSO teams. The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks to Onshore with transcribes typed by listening 100% of the patients feedback surveys. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be involved in weekly or biweekly calibration calls Will be actively involved in managing escalations received externally and internally Work closely with the Ops supervisors and quality team to develop agent & team level action plans for Quality improvement. May have to work long shifts whenever needed and to effectively handle challenging situations. Perform all other assigned tasks and responsibilities as assigned Desired Skills /or Work Experience Requirements: Well versed in transactional and voice audits(up to 100%) Should have working knowledge of sampling methods, PDCA, DPO, DPMO and other Quality Tools and methods Proficient in MS Office Should have Analytical and problem-solving skills Should be able to capture VOC and document effectively Should be able to prepare SOP and document process whenever required Ability to work independently and to carry out assignments to complete within parameters of instructions / SOP Should be flexible with working in 24/5 environment Should be good in abiding predefined instructions and processes Should be open and flexible towards ad-hoc projects & tasks Should have good feedback sharing skills Must have proven track record of performance in previous assignment

Role Objective The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedback to Onshore with transcribes typed by listening 100% of the patients feedback surveys. Essential Duties and Responsibilities: QA Will do audits as per the weekly-monthly audit plan and do PKTs of the team members. Participate in process & training calls as required. Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be involved in weekly or biweekly calibration calls. Will be actively involved in managing escalations received externally and internally. Work closely with the Ops supervisors and quality team to develop agent & team level action plans for Quality improvement. May have to work long shifts whenever needed and to effectively handle challenging situations. Perform all other assigned tasks and responsibilities as assigned. Work in all shifts on a rotational basis if required. Qualifications: Graduate in any discipline from a recognized educational institute Good analytical skills and proficiency with MS Word, Excel, and PowerPoint. Good communication Skills (both written & verbal). At least, 3 to 4 years exp in RCM AR Skill Set: Well versed in transactional and voice audits (up to 100%) Should have working knowledge of sampling methods, PDCA, DPO, DPMO and other Quality Tools and methods Proficient in MS Office Should have Analytical and problem-solving skills. Should be able to capture VOC and document effectively. Should be able to prepare SOP and document process whenever required. Ability to work independently and to carry out assignments to complete within parameters of instructions SOP. Should be flexible with working in 24/5 environment. Should be good in abiding predefined instructions and processes.

Roles and Responsibilities:The job profile involves:Auditing for Onshore and BSO teams. The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks to Onshore with transcribes typed by listening 100% of the patients feedback surveys. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be involved in weekly or biweekly calibration calls Will be actively involved in managing escalations received externally and internally Work closely with the Ops supervisors and quality team to develop agent & team level action plans for Quality improvement. May have to work long shifts whenever needed and to effectively handle challenging situations. Perform all other assigned tasks and responsibilities as assigned Desired Skills /or Work Experience Requirements: Well versed in transactional and voice audits(up to 100%) Should have working knowledge of sampling methods, PDCA, DPO, DPMO and other Quality Tools and methods Proficient in MS Office Should have Analytical and problem-solving skills Should be able to capture VOC and document effectively Should be able to prepare SOP and document process whenever required Ability to work independently and to carry out assignments to complete within parameters of instructions / SOP Should be flexible with working in 24/5 environment Should be good in abiding predefined instructions and processes Should be open and flexible towards ad-hoc projects & tasks Should have good feedback sharing skills Must have proven track record of performance in previous assignment

Role Objective The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedback to Onshore with transcribes typed by listening 100% of the patients feedback surveys. Essential Duties and Responsibilities: QA Will do audits as per the weekly-monthly audit plan and do PKTs of the team members. Participate in process & training calls as required. Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be involved in weekly or biweekly calibration calls. Will be actively involved in managing escalations received externally and internally. Work closely with the Ops supervisors and quality team to develop agent & team level action plans for Quality improvement. May have to work long shifts whenever needed and to effectively handle challenging situations. Perform all other assigned tasks and responsibilities as assigned. Work in all shifts on a rotational basis if required. Qualifications: Graduate in any discipline from a recognized educational institute Good analytical skills and proficiency with MS Word, Excel, and PowerPoint. Good communication Skills (both written & verbal). At least, 3 to 4 years exp in RCM AR Skill Set: Well versed in transactional and voice audits (up to 100%) Should have working knowledge of sampling methods, PDCA, DPO, DPMO and other Quality Tools and methods Proficient in MS Office Should have Analytical and problem-solving skills. Should be able to capture VOC and document effectively. Should be able to prepare SOP and document process whenever required. Ability to work independently and to carry out assignments to complete within parameters of instructions SOP. Should be flexible with working in 24/5 environment. Should be good in abiding predefined instructions and processes.

Looking for a candidate with relevant experience of 3 - 5 years with Mechanical engineering degree. The Continuous Improvement Professional will be responsible for monitoring and improving processes with the aim of making them as efficient as possible. Main Responsibilities & Tasks: Analyse business processes by using various methods (e.g. gap analysis, PDCA, VSM & CI tools) in order to find opportunities for improvements as well as losses Lead projects for improvement across all levels of the organization Monitor progress by establishing measurable standards Provide mentorship by animating workshops and team trainings, openly sharing technical expertise Qualification & Skills: Academic degree in Mechanical Engineering with 3 -5 years of experience in Continuous Improvement/business excellence area.. Deep technical expertise in process improvement techniques and experience applying these Deep skills in project management Leadership skills, inspiring teams to implement continuous improvement culture Analytical thinking Communication skills, ability to listen Fluent in English & Kannada

Description Customer Care-----Call center Operations Specialist-One to Three Years,Frontend Helpdesk-One to Three Years Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade A Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills help desk;call center Languages RequiredENGLISH Role Rarity To Be Defined

Description Customer Care-----Call center Operations Specialist-One to Three Years,Frontend Helpdesk-One to Three Years Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade A Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills help desk;call center Languages RequiredENGLISH Role Rarity To Be Defined

Description Customer Care-----Call center Operations Specialist-One to Three Years,Frontend Helpdesk-One to Three Years Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade A Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills help desk;call center Languages RequiredENGLISH Role Rarity To Be Defined

Description Customer Care-----Call center Operations Specialist-One to Three Years,Frontend Helpdesk-One to Three Years Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade A Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills help desk;call center Languages RequiredENGLISH Role Rarity To Be Defined

Description Customer Care-----Call center Operations Specialist-One to Three Years,Frontend Helpdesk-One to Three Years Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade A Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills help desk;call center Languages RequiredENGLISH Role Rarity To Be Defined

Description Customer Care-----Call center Operations Specialist-One to Three Years,Frontend Helpdesk-One to Three Years Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade A Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills help desk;call center Languages RequiredENGLISH Role Rarity To Be Defined

Description Customer Care-----Call center Operations Specialist-One to Three Years,Frontend Helpdesk-One to Three Years Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade A Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills help desk;call center Languages RequiredENGLISH Role Rarity To Be Defined

Role & responsibilities : • Responsible for Leading the Quality function and day to day In-process Quality verification with consistent result both in terms of Quality and Quantity to meet daily plant output/customer requirements. • Performing in-process quality inspection for accuracy, specification parameters and workmanship. Develop and implement best quality processes in production • Tabulate and document data relating to products, processes, materials, its qualities, and reliabilities. • Train staff, technicians, and professionals on the aspects of quality control activities. • Troubleshoot and resolve problems relating to quality using quality tools ( analysis of COPQ in order to achieve savings.DMAIC, 8D, 4Q, PDCA etc.) Capture and PDCAP-YY7 • Conducting regular Inspections and Audits to assess product quality and compliance with established standards. • Collaborating with production teams to Identify areas for improvement and develop solutions to address quality Issues. • Ensuring that all quality-related processes comply with local and international regulations and standards. • Providing training and support to production teams to improve their quality control skills and knowledge. • Reviewing customer feedback and using this information to identify areas for improvement. • Support during Customer Intections, QA drafting and approvals etc. Implementing Poka-Yoke wherever possible to prevent quality errors and improve safety level. • Support and lead continuous improvement programs, problem solving and process improvement activities. • Adhere to QMS, other company policies and procedures & Quality Documentation Control. • Strong Technical know-how about the Process flow. KAIZEN & ISO-9001 and 14001,45001 Documentation. • Strong Knowledge about the Corrective Action Plan (8D), Continual Process Improvement. • Shows moral courage, openness and honesty in all dealings. Good communication and interpersonal skill. Skills required: 1.English Communication skills, 2.Good local launguage Communication Skills 3.Good Knowledge in Excel & PPT 4.Team management

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Manager/ Senior Consultant/ Consultant/ Business Analyst - Cat Modelling – P&S In this role, you will be using client data to model exposures and analyze results using RMS software. This process involves two major steps, which is the cleansing of Exposure data, applying the financial structures before carrying out the model analysis. Responsibilities Provide pre-bind and post-bind analytical support with the exposure capture and modelling of risks. This will include: Data cleansing across different LOBs: Property, Natural Resources, Marine Slip interpretation and applying financial structures Import and validate exposure summary Model accounts in RMS RiskLink Analysing the results. Communicate the results with the onshore modelling team Create/ modify/ run SQL scripts to perform day to day process steps Generate insights that enables better risk management based on knowledge of client data Provide analytical support across reporting activities, such as the portfolio roll-up Provide support for ad-hoc request and project work. Qualifications we seek in you! Minimum Qualifications / Skills Graduate Relevant experience primary insurance modeling Experience using RMS RiskLink Knowledge of Sequel impact is an added advantage Proficiency in MS Excel SQL knowledge is an added advantage Ability to deliver time bound tasks Ability to handle the work pressure Work as a great teammate & highly motivated with problem solving skills Preferred Qualifications/ Skills Working knowledge of Data scrubbing, financial structures, and modeling. Excellent analytical ability High speed of execution Excellent Interpersonal skills Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Qualification : Diploma, NTTF, GTTC Position Purpose : Ensure maximum run hour from all Assy lines by carrying out predictive, preventive and break down maintenance of Fixtures & Tooling's . Ensure to meet the quality specification in product & process and support for maximum equipment/ machine utilization by minimizing the DT. Involve in process trouble shooting to optimize the process. Responsibilities : Attending machine break down in assembly area, ensure maximum up time, productivity, efficiency & utilization. Work with the department in charge to draw plans to achieve dept. goals. Assist processing team in troubleshooting production problems. Identify improvement plans in tooling and support for implementation. Update & maintaining tooling related documents with clear and concise data. Practice in implementing Dos & Dont as per denied and established procedure. Drive for continuous improvement in respective areas. Participate in GLSS activities wherever assigned. Ensure 100% compliance with all Molex policies & procedures in all related areas. Involve and react quickly if any abnormality or deviation in process set up, product quality, product inspection method. Involve CFT / safety team if any unsafe condition or unsafe act noticed. Active participation in (a) Emergency preparedness and Emergency response team (Firefighting, First aid & evacuation) teams as called for. Comply to the Corporate Social Responsibility activities. Maintain &up keep machines/ tools to its original position or better capability through predictive & preventive maintenance. Provide proper tooling service during shifts including process debugging. Carry out Change over per the given schedule. To carry out break down maintenance effectively and efficiently as and when scheduled. Help in collecting & analyzing the data and support for the corrective actions for improving the plant metrics and dept. goals specially on reduction of spare consumption. Ensure that tooling spares and drawing are maintained and managed properly. Skills : Min 3 yrs. of experience in tool Maintenance function. Working knowledge in Assembly process and understanding in process optimization. Working knowledge of change over on machine including the machine set up for production. knowledge in technical drawing verification and geometric tolerance. Working Knowledge in tool Assembly , debugging and repair. Basic understanding on Quality System ISO 45000 and IATF 16949. Product quality / measurement techniques. Understanding of PFMEA, control plan. Systematic problem solving technique, like PDCA, 8D. Good analytical skill. Learning Skills.

Qualification : Diploma, NTTF, GTTC Position Purpose : Ensure maximum run hour from all Assy lines by carrying out predictive, preventive and break down maintenance of Fixtures & Tooling's . Ensure to meet the quality specification in product & process and support for maximum equipment/ machine utilization by minimizing the DT. Involve in process trouble shooting to optimize the process. Responsibilities : Attending machine break down in assembly area, ensure maximum up time, productivity, efficiency & utilization. Work with the department in charge to draw plans to achieve dept. goals. Assist processing team in troubleshooting production problems. Identify improvement plans in tooling and support for implementation. Update & maintaining tooling related documents with clear and concise data. Practice in implementing Dos & Dont as per denied and established procedure. Drive for continuous improvement in respective areas. Participate in GLSS activities wherever assigned. Ensure 100% compliance with all Molex policies & procedures in all related areas. Involve and react quickly if any abnormality or deviation in process set up, product quality, product inspection method. Involve CFT safety team if any unsafe condition or unsafe act noticed. Active participation in (a) Emergency preparedness and Emergency response team (Firefighting, First aid & evacuation) teams as called for. Comply to the Corporate Social Responsibility activities. Maintain &up keep machines/ tools to its original position or better capability through predictive & preventive maintenance. Provide proper tooling service during shifts including process debugging. Carry out Change over per the given schedule. To carry out break down maintenance effectively and efficiently as and when scheduled. Help in collecting & analyzing the data and support for the corrective actions for improving the plant metrics and dept. goals specially on reduction of spare consumption. Ensure that tooling spares and drawing are maintained and managed properly. Skills : Min 3 yrs. of experience in tool Maintenance function. Working knowledge in Assembly process and understanding in process optimization. Working knowledge of change over on machine including the machine set up for production. knowledge in technical drawing verification and geometric tolerance. Working Knowledge in tool Assembly , debugging and repair. Basic understanding on Quality System ISO 45000 and IATF 16949. Product quality measurement techniques. Understanding of PFMEA, control plan. Systematic problem solving technique, like PDCA, 8D. Good analytical skill. Learning Skills.

Day to day production management, Relative and Absolute Utilization Target fulfilment People Handling Skill , Team motivation, Improvement in associate management Responsible for implementing & sustaining standards ( tracking sheets , SWCT) Adherance to leveling standards LIWAKS+ Fufillment Ensuring Safety , Quality ( Production Handling ) & Owning Change over Improvements Leading SFMC Timely preparation of monthly reports & Driving measures on KPI through PDCA approach. Responsible to analyse and implement actions for production related failures (Internal Q issues) with use of problem solving tools Responsible to perfoem daily LPC to ensure adherance of standards

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brandsand we have fun doing it. Now, we are calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Inviting applications for the role of Model Validation analyst, Analytics (Manager/ Assistant Manager) Responsibilities In this role, the candidate would be required to carry out end-to-end validation of credit risk models including the evaluation of the models from qualitative and quantitative standpoint and summarizing the findings in a report. Responsibilities Evaluate adequacy of theoretical framework and model design. Conduct research as required and provide supporting materials (white papers/ Fed/ OCC publications) to either support or reject a modeling framework Familiarize oneself with applicable banking regulations for assessing capital adequacy, stress testing, provisioning etc. CCAR, CECL Evaluate accuracy and support for key assumptions and data Conduct replication of model results to confirm accuracy of model code and processing accuracy and capacity Conduct review of SAS, Python or R codes and write new codes for statistical tests Conduct sensitivity and back testing analysis. The sensitivity analysis would include sensitivity of model results to changes in parameters and data inputs Assess limitations of model results for its intended use Adequacy of model documentation Prepare model validation report summarizing findings and providing recommendations Participate in exit meetings and provide assistance and support in explaining findings to business stakeholders Communicate with client stakeholders on regular basis to discuss project progress and analysis outputs Qualifications Minimum qualifications: Masters degree in a quantitative discipline, with relevant experience in quantitative data analytics and modeling Minimum skills: Experience in design of Statistical models using regression (linear/logistic/GAM), optimization, time series, survival modeling techniques Proficient in SAS for data mining and model development Agile development and delivery Proactive in approach Very strong analytical skills Ability to manage & prioritize high quality deliverables Must have right attitude and level of flexibility Strong team player Able to work within tight deadlines, multi-task and deliver on commitments Should have strong consulting mindset to engage with Global senior stakeholders Preferred Skills/Qualifications: Model Development experience in banking and capital markets domain Understanding of US banking regulations on Capital, Provisioning – Basel, CCAR, CECL and experience of developing or validating regulatory models preferred Prior experience in data science delivery roles Hands-on experience in Python or R Proficiency in advanced Excel macros/VBA Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.