Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients’ cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India. About the Job: The Privileged Access Management (PAM) Consultant plays a key role in the installation, configuration, and customization of Privileged Access Management software to deliver a solution that will meet the customer's business requirements. This position involves working in customer environments in collaboration with customer personnel and other members of the Cyderes PAM team. The candidate requires hands-on experience with CyberArk Privileged Access Solution and other PAM solutions The successful candidate will have the opportunity to share their Privileged Access Management expertise with the customer, acting as a trusted advisor for PAM-related topics. As such, excellent English communication skills (both written and verbal) are a must. The candidate must also be capable of shifting smoothly between roles as a technical lead to a solution implementation specialist as required. This role frequently involves investigating and resolving challenging technical problems, so demonstrated troubleshooting skills are required, along with effective organization skills, the ability to multi-task, and efficient time-management skills. Responsibilities: Design, implement, and support CyberArk Privileged Access Management (PAM) solutions across on-premises and CyberArk Privilege Cloud (pCloud) environments. Serve as a Subject Matter Expert (SME) for all PAM-related initiatives, ensuring alignment with organizational security objectives. Establish and maintain strong customer relationships, demonstrating effective communication, collaboration, and stakeholder engagement. Act as a key liaison between customers and internal teams including implementation services, sales, customer success, and marketing. Support pre-sales activities such as solution demonstrations, scoping discussions, and technical assessments. Coordinate with CyberArk support for issue resolution, including bug fixes and escalations. Work closely with internal technical teams and client stakeholders to drive PAM program success, ensuring project alignment with security and compliance goals. Contribute to the development and enhancement of PAM practice offerings, methodologies, and service accelerators. Exhibit excellent communication, documentation, and problem-solving skills, contributing to technical design sessions and stakeholder meetings. Requirements: This position requires working in the EST time zone 4+ years of hands-on experience in Information Security, with a primary focus on Privileged Access Management. Proven experience with the deployment and management of CyberArk solutions, including: Enterprise Password Vault (EPV), Password Vault Web Access (PVWA), Central Policy Manager (CPM), Privileged Session Manager (PSM), Privileged Threat Analytics (PTA), Disaster Recovery (DR) Vault, CyberArk Privilege Cloud (pCloud) Strong understanding of privileged account discovery, analysis, and onboarding processes. Skilled in integrating CyberArk with: Active Directory, LDAP, Azure AD, Enterprise applications and systems Experience managing CyberArk upgrades, patches, and performing regular health checks. Proficient in developing technical documentation, including solution designs, implementation plans, SOPs, and knowledge base articles. Hands-on experience with CyberArk plugin development for CPM and PSM connectors. Scripting and automation skills using PowerShell, Python, and REST APIs. CyberArk Certified Delivery Engineer (CDE) or CyberArk Certified PAM Consultant (CPC) — Mandatory Preferred Skills : Experience with Venafi, PKI, CyberArk Identity, Endpoint Privilege Manager (EPM), Conjur, or Secrets Hub. Familiarity with cloud platforms (AWS, Azure) and their integration with PAM solutions. Exposure to other PAM tools such as BeyondTrust or Delinea (formerly Thycotic) Cyderes i s an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.
