Senior Technical Support Engineer - Enterprise Allot

8.0 - 12.0 years

0 Lacs

navi mumbai, maharashtra

On-site

Role Overview: You will be joining Allot as a Senior Technical Support Engineer to provide support to Communication Service Providers clients in the APAC & EMEA region. This role offers you the opportunity to be a part of the Global Customer Services team of a leading Network Intelligence and Cybersecurity solutions provider for Tier1 global telcos. Your responsibilities will include handling 1st and 2nd level support cases, providing excellent customer service, performing deep problem investigation, offering technical guidance and solutions to customers and partners, collaborating with higher tier support teams, and maintaining direct contact with key customers in the APAC & EMEA region. Ke...

Posted 1 week ago

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Technical Support Engineer - Secure Allot

4.0 - 8.0 years

0 Lacs

navi mumbai, maharashtra

On-site

Role Overview: At Allot, as a Technical Support Engineer, you will be responsible for supporting Communication Service Providers clients in the APAC & EMEA regions. You will join the Global Customer Services team of a leading Network Intelligence and Cybersecurity solutions company for Tier1 global telcos. Your primary focus will be to handle 1st and 2nd level support cases, provide proactive support service, perform deep problem investigations, offer technical guidance to customers and partners, and ensure customer satisfaction by maintaining direct contact with key customers. Key Responsibilities: - Handle 1st and 2nd level support cases professionally and independently via CRM, phone, and...

Posted 1 month ago

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Technical Support Engineer Allot

4.0 - 8.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As a Technical Support Engineer at Allot, you will be responsible for providing support to Communication Service Providers clients in the APAC & EMEA region. You will have the opportunity to work with the Global Customer Services team of a leading Network Intelligence and Cybersecurity solutions provider for Tier1 global telcos. Your main responsibilities will include: - Handling 1st and 2nd level support cases professionally and independently via CRM, phone, and email. - Providing excellent, dedicated, and proactive support service. - Performing deep problem investigation into system logs and behavior. - Offering technical guidance and solutions to customers and partners, including problem ...

Posted 1 month ago

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Principal Engineer, Software Mavenir

0.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud. As the industry's only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250+ Communications Service Providers in over 120 countries, which serve more than 50% of the world's subscribers. Role Summary Plans, designs, develops and tests software systems or applications for software enhancements and new products including cloud-based or internet-related tools. Key Responsibilities . In-depth knowledge on mobile networks esp...

Posted 1 month ago

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EPC/IMS Designer Tata Consultancy Services

4.0 - 9.0 years

0 - 2 Lacs

gurugram, greater noida, delhi / ncr

Work from Office

Role & responsibilities Strong understanding of LTE and 3G network architecture and 3GPP specification, experience with Circuit and Packet Core architecture Hands-on experience in design and implementation of networking protocol software. Experienced in developing distributed and scalable telecom solutions and platforms Experince on working in IMS, Protocol stack SIP. Expert level knowledge in one or more protocols - S1AP, S11,S6a, S1-MME, S3/S4, Gx, SGi, S5/S8 Preferred past experience in SGSN, GGSN, MME, SGW, and PGW. Knowledge of Policy and Charging elements within the packet core; PCEF, PCRF, PAS,OFCS, OCS Good knowledge of TCP/IP networking, IP routing, familiar with TCP, UDP, RTP, SCTP...

Posted 2 months ago

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