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5 - 10 years

15 - 19 Lacs

Pune

Work from Office

Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education As an AI/ML technical lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and GenAI models as part of the solution, utilizing deep learning, neural networks and chatbots. Roles & Responsibilities: Design and develop CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist. Develop and implement chatbot solutions that integrate seamlessly with CCAI and other Cloud services Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya Integrate with IVR systems and Proficiency in webhook setup and API integration. Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks. Creation of agents in Agent builder and integrating them into end end to pipeline using python. Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing. Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions. Document technical designs, processes, and setup for various integrations. Experience with programming languages such as Python/Node.js Professional & Technical Skills: Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding. Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, Strong understanding of AI/ML algorithms and techniques. Experience with chatbot , generative AI models, prompt Engineering Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information: The candidate should have a minimum of 7 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI. The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. A 15 years full time education is required Qualification 15 years full time education

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5 - 10 years

9 - 14 Lacs

Mumbai

Work from Office

Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education As an AI/ML technical lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and GenAI models as part of the solution, utilizing deep learning, neural networks and chatbots. Roles & Responsibilities: Design and develop CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist. Develop and implement chatbot solutions that integrate seamlessly with CCAI and other Cloud services Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya Integrate with IVR systems and Proficiency in webhook setup and API integration. Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks. Creation of agents in Agent builder and integrating them into end end to pipeline using python. Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing. Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions. Document technical designs, processes, and setup for various integrations. Experience with programming languages such as Python/Node.js Professional & Technical Skills: Must Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding. Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, Strong understanding of AI/ML algorithms and techniques. Experience with chatbot, generative AI models, prompt Engineering Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information: The candidate should have a minimum of 7 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI. The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. A 15-year full time education is required Qualification 15 years full time education

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7 - 12 years

9 - 14 Lacs

Pune

Work from Office

Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and Gen AI models as part of the solution, utilizing deep learning, neural networks and chatbots. Should have hands-on experience in creating, deploying, and optimizing chatbots and voice applications using Google Conversational Agents and other tools. Roles & Responsibilities: Solutioning and designing CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist, conversational AI. Design, develop, and maintain intelligent chatbots and voice applications using Google Dialogflow CX. Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya Integrate with IVR systems and Proficiency in webhook setup and API integration. Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks. Creation of agents in Agent builder and integrating them into end end to pipeline using python. Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing. Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions. Document technical designs, processes, and setup for various integrations. Experience with programming languages such as Python/Node.js Professional & Technical Skills: Must Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding. Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, Strong understanding of AI/ML algorithms, NLP and techniques. Experience with chatbot, generative AI models, prompt Engineering. Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information: The candidate should have a minimum of 10 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI. The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. A 15-year full time education is required Qualification 15 years full time education

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12 - 17 years

13 - 18 Lacs

Bengaluru

Work from Office

Project Role : Data Architect Project Role Description : Define the data requirements and structure for the application. Model and design the application data structure, storage and integration. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled and visionary AI/ML Manager to lead the development of advanced AI-driven applications and solutions using Google Cloud's Conversational AI (CCAI) platform and Gen AI models. In this role, you will architect, design, and deploy scalable AI solutions that leverage deep learning, neural networks, and advanced chatbot/voice bot technologies. You should have strong hands-on experience in building and optimizing conversational experiences using Google Dialogflow CX, Agent Assist, and other Google Cloud AI services. Roles & Responsibilities: Lead end-to-end solutioning, design, and implementation of AI/ML-powered applications using Google CCAI tools and GCP services. Architect scalable conversational AI solutions including chatbots and voice bots using Dialogflow CX, Agent Assist, and Gen AI APIs. Collaborate with cross-functional teams including UX, data science, and engineering to deliver impactful AI products. Drive innovation by integrating advanced models such as LLMs, NLP, and neural networks to elevate conversational capabilities. Oversee performance tuning, testing, and optimization of AI solutions in real-world production environments. Stay current with Google AI/ML advancements and incorporate best practices into the solution lifecycle. Proven experience in designing and deploying AI/ML and conversational AI systems on Google Cloud Platform. Expertise in Dialogflow CX, Agent Assist, and other CCAI tools. Solid understanding of Gen AI technologies, NLP techniques, and machine learning frameworks. Strong architecture and solution design experience within GCP ecosystem. Hands-on experience in building and optimizing production-ready chatbots and voice applications. Excellent problem-solving, communication, and leadership skills. Experience with programming languages such as Python/Node.js Professional & Technical Skills: Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding.Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, Strong understanding of AI/ML algorithms, NLP and techniques. Experience with chatbot, generative AI models, prompt Engineering.Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information: The candidate should have a minimum of 15+ years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI. The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. A 15 year full time education is required Qualification 15 years full time education

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15 - 20 years

13 - 18 Lacs

Bengaluru

Work from Office

Project Role : Data Architect Project Role Description : Define the data requirements and structure for the application. Model and design the application data structure, storage and integration. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a seasoned Senior Manager – CCAI Architect with deep expertise in designing and delivering enterprise-grade Conversational AI solutions using Google Cloud's Contact Center AI (CCAI) suite. This role demands a visionary leader who can bridge the gap between business objectives and AI-driven customer experience innovations. As a senior leader, you will drive architectural decisions, guide cross-functional teams, and define the roadmap for scalable and intelligent virtual agent platforms. Roles & Responsibilities: Own the end-to-end architecture and solution design for large-scale CCAI implementations across industries. Define best practices, reusable frameworks, and architectural patterns using Google Dialogflow CX, Agent Assist, Knowledge Bases, and Gen AI capabilities. Act as a strategic advisor to stakeholders on how to modernize and transform customer experience through Conversational AI. Lead technical teams and partner with product, operations, and engineering leaders to deliver high-impact AI-first customer service platforms. Oversee delivery governance, performance optimization, and scalability of deployed CCAI solutions. Evaluate and integrate cutting-edge Gen AI models (LLMs, PaLM, Gemini) to enhance virtual agent performance and personalization. Enable and mentor architects, developers, and consultants on Google Cloud AI/ML tools and CCAI strategies. 10+ years of experience in enterprise solution architecture, with 4+ years in Google Cloud AI/ML and Conversational AI platforms. Deep expertise in Dialogflow CX, CCAI Insights, Agent Assist, Gen AI APIs, and GCP architecture.Strong leadership in managing large transformation programs involving AI chatbots, voice bots, and omnichannel virtual agents. Proven ability to engage with senior stakeholders, define AI strategies, and align technical delivery with business goals. Experience integrating AI solutions with CRMs, contact center platforms (e.g., Genesys, Five9), and backend systems. Certifications in Google Cloud (e.g., Professional Cloud Architect, Cloud AI Engineer) are a strong plus. Exceptional communication, thought leadership, and stakeholder management skills. Professional & Technical Skills: Must Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding. Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, Strong understanding of AI/ML algorithms, NLP and techniques. Experience with chatbot, generative AI models, prompt Engineering.V- Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information: The candidate should have a minimum of 18+ years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI. The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. A 15-year full time education is required Qualification 15 years full time education

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7 - 12 years

18 - 22 Lacs

Pune

Work from Office

Project Role : Data Platform Architect Project Role Description : Architects the data platform blueprint and implements the design, encompassing the relevant data platform components. Collaborates with the Integration Architects and Data Architects to ensure cohesive integration between systems and data models. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and Gen AI models as part of the solution, utilizing deep learning, neural networks and chatbots. Should have hands-on experience in creating, deploying, and optimizing chatbots and voice applications using Google Conversational Agents and other tools. Roles & Responsibilities: Solutioning and designing CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist, conversational AI. Design, develop, and maintain intelligent chatbots and voice applications using Google Dialogflow CX. Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya Integrate with IVR systems and Proficiency in webhook setup and API integration. Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks. Creation of agents in Agent builder and integrating them into end end to pipeline using python. Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing. Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions. Document technical designs, processes, and setup for various integrations. Experience with programming languages such as Python/Node.js Professional & Technical Skills: Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding. Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, Strong understanding of AI/ML algorithms, NLP and techniques. Experience with chatbot , generative AI models, prompt Engineering. Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information: The candidate should have a minimum of 10 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI. The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. A 15-year full time education is required Qualification 15 years full time education

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3 - 8 years

4 - 8 Lacs

Chennai

Work from Office

Project Role : Data Engineer Project Role Description : Design, develop and maintain data solutions for data generation, collection, and processing. Create data pipelines, ensure data quality, and implement ETL (extract, transform and load) processes to migrate and deploy data across systems. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML technical lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and GenAI models as part of the solution, utilizing deep learning, neural networks and chatbots. Roles & Responsibilities: Design and develop CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist. Develop and implement chatbot solutions that integrate seamlessly with CCAI and other Cloud services Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya Integrate with IVR systems and Proficiency in webhook setup and API integration. Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks. Creation of agents in Agent builder and integrating them into end end to pipeline using python. Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing. Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions. Document technical designs, processes, and setup for various integrations. Experience with programming languages such as Python/Node.js Professional & Technical Skills: Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding. Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, Strong understanding of AI/ML algorithms and techniques. Experience with chatbot , generative AI models, prompt Engineering Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information: The candidate should have a minimum of 5 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI. The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. A 15-year full time education is required Qualification 15 years full time education

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8 - 13 years

15 - 22 Lacs

Bengaluru

Hybrid

Role & responsibilities Role: Sap Controlling Consultant Location: Bangalore Primary Skill : SAP S/4 HANA Controlling- Product Costing Experience : 8 to 10 Years Project : Support Project Job Description S/4 HANA CO Consultant with 8 ~ 10 years of relevant experience Technical Skill sets: S/4 HANA Controlling - specialization in Product costing Must Have Skills: Deep expertise on SAP S4 HANA CO application functionality, design and implementation. S4 HANA Implementation & support experience in SAP CO including CCA, PCA, IO, CO-PC, CO-PA, CO-MM. Must be skilled in user support, troubleshooting and error resolution. Must have good experience in WRICEF Must have worked on Interfaces using IDOCs, ALE, Proxies, EDI and RFC. Must have strong business understanding and suggest SAP solutions for various business scenarios Ability to help resolve complex issues and independently manage critical/complex situations Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements Use ABAP debugging skills to troubleshoot issues Collaborate with ABAP developers to understand their code, read ABAP code, and assist in debugging, ensuring efficient and effective ABAP solutions Work self-directed and independently; may act as subject matter expert (SME) If you have interested send your updated CV to sandhya.n@acesoftlabs.com

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1 - 4 years

2 - 5 Lacs

Hyderabad

Work from Office

About the role Responsible for strategic proposal management of tender processes for revenue opportunities of all sizes, including software solutions, service solutions , and process design/implementation consulting. Manages the bid submission process from the time the request for proposal is issued until submission; places particular emphasis on project management of the RFP creation process. May also be responsible for validating/endorsing the technical solution. What youll be doing Partner with Account Executives, Solutions Consultants , Renewals Specialists, Customer Success Managers, Services Sales Representatives, and others to develop winning strategic proposals Review RFPs for basic proposal requirements and delegate responsibilities for creating strategic proposals to the appropriate resources Coordinate all aspects of RFP developmentcreating RFP response templates, scheduling and leading kick-off meetings, establishing and enforcing project responsibilities and timelines, repurposing content from past RFP responses, developing new content , proofreading and editing outgoing proposals, managing the delivery process Work across internal departments, including Sales, Marketing, Corporate Communications, Professional Services, Customer Support, Legal, and SDO to develop and maintain an up-to-date knowledge library Facilitate communication efforts and form strong working relationship with sales, customer success, renewals, and services team members to ensure RFP responses are compliant, on-time, and on par with Blackbaud standards, resulting in winning proposals Ensure compliance with parameters set forth in RFPs Conduct RFP training for new members of the sales and retention teams. as well as ongoing process improvement and best practice training Function as administrator for strategic response management system (Responsive.io)managing permissions for users, architecting document types, setting up projects for RFP pursuits, establishing best practices, ensuring proper use of metadata, and training new users Build and maintain the knowledge library in the strategic proposal management system with content pulled from RFP responses and ongoing proactive efforts with key internal functions outside the RFP process as stated above Manage RFP process and outcome tracking and reporting ??? What we'll want you to have:? 5+ years of experience in IT Marketing or Sales Operations/Communications Strong professional writing, editing, and proofreading skills Advanced software skills in Microsoft Word, PowerPoint, Excel, and Adobe Acrobat, Salesforce and Responsive.io experience preferred Experience with sales proposals and presentations Ability to work independently and produce work that meets the standards of both Blackbaud and our customers Project Management experience, attention to detail, organizational skills Excellent written, oral and graphical communication skills Demonstrated ability to synthesize complex messages into easy to understand communication pieces Prior knowledge of or experience working with Blackbaud products strongly preferred Ability to work on multiple activities concurrently and deliver work on time Experience building, designing, and managing web content is a plus, particularly in a SharePoint environment Stay up to date on everything Blackbaud, follow us on , , , and Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

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