Required Skills and Qualifications: Apache Tomcat: Proficient in configuring, troubleshooting, and managing Apache Tomcat servers. SQL: Strong knowledge of SQL, including the ability to write complex queries for troubleshooting and data investigation. Linux/Unix: Strong hands-on experience with Linux or Unix-based operating systems, including system administration tasks. Application Support: Experience in providing L2 application support, including resolving technical issues related to performance, connectivity, and deployment. Incident Management: Familiarity with incident management processes and tools for tracking, resolving, and reporting issues. Problem-Solving: Strong analytical and troubleshooting skills, with the ability to handle complex issues in a time-sensitive environment. Communication: Excellent communication skills, with the ability to collaborate effectively with both technical and non-technical teams. Key Responsibilities: Provide day-to-day support for business-critical applications to ensure their availability, reliability, and performance. Troubleshoot and resolve incidents and issues reported through the ticketing system in a timely manner. Conduct database queries and troubleshooting using SQL to resolve data-related issues. Work with Linux-based systems for monitoring, supporting, and troubleshooting application performance. Perform API testing using tools like Postman to validate integration points and ensure seamless functionality. Analyze and document root causes of recurring issues and propose solutions to improve application performance. Ensure proper communication and coordination between different teams (development, operations, business) for incident resolution and change management. Monitor application health and metrics to proactively identify and resolve potential issues before they impact users. Develop and maintain technical documentation for support procedures and troubleshooting steps. Provide periodic updates to stakeholders on the status of ongoing incidents or issues. Other qualifications: Experience: 3 - 4 Yrs Notice period: Immediate / 20 days Job Location: Mumbai - Prabhadevi Job Type: Work from Office Budget: 42 K (5 LPA) No. of hires: 1 Educational Qualification: B.E, MCA, BE (IT), BSC (IT), B Tech or equivalent Gender: Male due to rotational shift and late sitting. Interview Mode: Face to Face only (Mumbai based candidates only)
As a Sales and Marketing Specialist at PC Technowledge Center Pvt. Ltd., a Microsoft Gold Certified Partner located in Mumbai, India, your primary responsibility will be to engage with customers effectively, deliver exceptional customer service, conduct sales activities, facilitate training for new team members, and oversee sales operations. We specialize in software licensing and customized software solutions across diverse industries such as education, e-learning, HR, and other niche sectors. Our objective is to establish strategic partnerships with corporate entities and consultants to efficiently reach potential clients. To excel in this role, you should possess strong communication and customer service skills, sales expertise, and the ability to manage sales effectively. Prior experience in the software industry would be advantageous. This is a full-time position based in Mumbai and requires a Bachelor's degree in Marketing, Business Administration, or a related field. Join us in our mission to drive sales growth and enhance customer relationships through innovative solutions and dedicated service.,