151 Pc Assembling Jobs - Page 6

Job description Roles and Responsibilities Provide technical support to users on desktop administration, Outlook configuration, laptop support, LAN troubleshooting, hardware issues, network problems, software installations, OS installations, and IT services. Troubleshoot complex system issues using various tools such as antivirus software and backup solutions. Manage and maintain computer systems, networks, and servers to ensure optimal performance. Desired Candidate Profile 1-3 years of experience in System Administration or Network Administration role. Strong knowledge of Windows operating systems (Windows Server) and familiarity with Linux/Unix environments. Proficiency in managing Active Directory domains, DNS configurations, DHCP settings, group policies & policy enforcement.

Role & responsibilities Provide outside support to Retail Outlets for all IT calls ( Must have Knowledge on PC, printers & basic knowledge of networking , networking equipment). Coordinate with the Regional Coordinator for tasks and activities to be performed. Perform Periodic Preventive Maintenance activities. Get sign offs for activities performed from Store Manager, State IT team and send reports to Retail Helpdesk. Coordinate with Retail Helpdesk for ticket status and call closure. Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required. Coordinate with MSL logistics for spares availability. Perform initial physical inventory verification and asset tagging and submit reports. Carry out IMAC activity. Rollout activity. 50%-70% travelling will be there to cater services. Experience in Hardware & networking. Preferred candidate profile Need to visit multiple stores in all areas. Rotational Week off / No Fixed Sunday off. Bike Mandate. Working on National Holidays against which you shall be eligible for double pay. Public holiday will be working against which compensatory off will be provided.

Responsibilities: * Provide desktop support for hardware & software issues * Troubleshoot LAN connectivity problems * Install Windows OS on PCs * Assemble new desktops from scratch * Manage desktop administration tasks Provident fund Health insurance

Position Description Position: Technical Support - Proficient Company: Inspiroz IT Services Pvt. Ltd. (Inspiroz) Location: Ghansoli, Navi Mumbai Position Background: Inspiroz is searching for an experienced Technical Support Engineer- Proficient to join our team for one of our clients. Technical Support - Proficient will be responsible for providing remote technical support, maintaining the integrity of clients overall technological infrastructure, and delivering exceptional service that improves customer satisfaction, and maximizes customer retention. Job Duties (including but not limited to): Be able to install, configure, advanced troubleshoot skills and resolve technical issues properly Complete daily checklists, continuously monitor work queues and review and acknowledge all assigned tickets for the next day by the end of the current shift Provide excellent customer support and technical services remotely Take ownership of tasks and follow through to ensure complete resolution Experience working in a team-oriented, collaborative environment What Our Ideal Candidate Will Bring: The successful candidate should have a bachelors degree or equivalent certifications: A+, N+, CCENT, Microsoft, CCNA Certifications preferred Minimum 3+years of outstanding customer service experience Minimum 3+ years of technical support Strong/Advanced working knowledge of: Windows Server and Desktop Devices Apple Devices (Macs, iPad, iPhone) Understanding Remote access tools such as Automate Knowledge of a ticketing system like ConnectWise Manage Active Directory, File & Printer Servers Office 365/Google Suite Administration Networking & Network Switches Hardware and Software Installations/Troubleshooting Skills: A positive personality, attitude, happy and a team player Excellent customer service skills Advanced hands-on technical support skills Excellent verbal and written communication skills An eagerness to learn with a passion for technology What Our Ideal Candidate Will Receive: A company focused on maintaining a great company culture An opportunity to make a difference in the company and to be rewarded for doing so A company that is always looking to improve while adhering to our core principles. An opportunity for career growth within the organization Competitive compensation package with variable pays potential and benefits Company Background: For over a decade, Inspiroz has established a reputation in the Managed Services industry as a premier provider of charter school focused technology strategy and support. We solve the technology challenges of charter schools (and occasionally independent schools) by providing unmatched expertise. We partner with school leaders and educators to improve the way technology is used to drive transformational student outcomes and achieve operational goals. With a stable, portable and scalable IT infrastructure, we prepare and support each schools technological environment through various phases of evolution and growth. Inspired by our core values of: Be Courageous, Extra Mile, Today, not Tomorrow, and Communicate, Communicate, Communicate, More information on the company can be found at http://www.inspiroz.com

computer hardware and networking engineer required for field work

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Knowledge of network troubleshooting, Ethernet and IP configuration Basic server Knowledge 2014 to 2024 batch can apply Male candidates only

Role & responsibilities Diagnosing and resolving technical issues, User support with laptops, desktops, printers, and other devices Ensuring security and upgrades are applied to IT Assets and kept up to date Should have experience in End User Support & Strong knowledge in troubleshooting Strong understanding of network infrastructure and network hardware. Ability to create accurate network diagrams and documentation for design and planning network communication systems. Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points & Network switches. Taking ownership of technical issues, and working with our development group to resolve more Support users in testing new applications Support in obtaining digital certificates for users and Servers Ensure backups are taken regularly Support BCP/DR activity Manage inventory of IT equipments Place an order for IT devices after necessary approvals Should be able to communicate in English with internal Team,Client and Vendors. Single point of contact for all IT Day to day tasks Willing to work extra hours Work Experience: Should have minimum Two-year valid experience Location: Navi Mumbai Office timings: Flexible to work in 24/7 shifts

Field Work Should Have Experience on SLA, Active Directory DNA, DHCP, DLP, Group Policy, SCCM

-Provide technical support for computer hardware, software, and network issues. -Installation configuration of system,Printer, CCTV Interested candidate can call/whatsapp Mr.Sam(HR)- 91767 94747 Male candidates only.

Build Desktop PC’s and laptops with application installed and create user accounts. Troubleshooting & fixing desktop / laptop OS, e-mail client, printer / scanner, print queue related issues IT asset register Required Candidate profile exp: 1+years Loc: Nashik np: 30 Days ankitapisal@peshr.com/9004076848

We have excellent opening for the position of Desktop Support L2 (Level 2) Qualification : Any graduate Experience: 1 to 6Yrs Location : Navi Mumbai (Mahape) Job Location: Installation and Roll out services of new desktops & laptops. Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Good communication skills He will be supporting Sr. Management & accounts team members. Short SOW would be to End users support, ERP, Accounts, VPN Connectivity and remote access systems to coordinate and support. If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period About Company: Team Computers is a bridge between business needs and the world of IT solutions. We see ourselves as trusted solutions partner.We understand your needs, Identify-Integrate-Support High quality, affordable IT Solutions in Hardware, Software, Services, Mobility, Analytics and Cloud with Speed, Flexibility and an attitude of Sewa. Founded in 1987 by Ranjan Chopra , an alumnus of IIT-Kanpur, it has emerged as a leading IT Infrastructure and Information Solution Provider in the last three decades. With a turnover of 3000+ Cr , having 25+ offices across India and 4,000+ members, we have served 2500+ customers over a span of 36+ years.

Team Handling, The candidate will be responsible for installing, configuring and maintaining the company’s various computers systems, applications and firewall. This includes system and application upgrades, updates and patches.

provides technical assistance to users regarding hardware, software, and network issues, ensuring smooth operation of computer systems

provides technical assistance to users regarding hardware, software, and network issues, ensuring smooth operation of computer systems

Hiring for CMM 5 Level Org!! Strong Technical knowledge in supporting End user issues on Hardware, Win OS, MAC OS, Messaging, Applications, Outlook 365.Must have worked in any IT ticketing tool and know about ticket priorities and SLA Required Candidate profile Designation: VIP Support Engineer Experience:3 to 4 Years Location: Ahmedabad Hardware, Win OS, MAC OS, Messaging, Applications, Outlook 365 etc. Contact: samiksha@peshr.com/7498446998

Responsibilities: * Provide on-site support for hardware networking issues * Install devices, configure networks & troubleshoot problems * Assemble computers, install OS & software Travel allowance Accidental insurance Annual bonus Performance bonus Referral bonus Job/soft skill training Food allowance

Role & responsibilities Addressing user tickets for issues regarding hardware, software, and networking. Assisting customers through installing applications and computer peripherals. Providing technical support either by visiting on-site or through remote-access systems. Providing IT networks and customer services to users inside and outside the company. Guide users with step-by-step instructions to resolve the issues. Customising the desktop applications as per the needs of users and clients. Advising on software and hardware upgrades. Maintaining a log of job tickets and maintenance tasks. Send the unresolved issues to the next level of the support team. Ensuring that the client systems are working fine. Creating technical reports and manuals. Keep up with current b

Hiring Multiple Candidates Assembling work ,Hardware products , Laptop , desktop, printer etc Call / whatsapp : 8608144888 Share your Resume to this number Immediate joiner can apply for this role Location : Porur Gerugambakkam ,Chennai

Urgent Hiring! Location: DAKC (Navi Mumbai) Worli (Mumbai) Role: Desktop Support Engineer L1/L2 Role & responsibilities End-User In Office Support Provide touch/hands & eye support in coordination with the central team and vendors for end-user equipment. Provide onsite touch technical support to the end-users at client location. Providing on-site technical assistance for desktop and related IT issues. Deliverables : As an onsite technical support specialist, Service Partner is dedicated to provide expert assistance, troubleshooting, and support to end users, ultimately enhancing productivity and ensuring a seamless user experience. Service Partner is proficient in the installation and configuration of desktops, laptops, and peripherals. Additionally, Service Partner will manage support requirements during peak periods, such as festivals or unexpected surges in demand. Service Partner will prioritize timely updates and closures of support tickets within JPL provided ITSM ticketing system, ensuring optimal performance, security, and functionality of desktop systems and peripherals. Furthermore, Service Partner will offer basic training to end users on new hardware or software, emphasizing best practices and efficient system usage. When faced with complex issues (Severity 1) beyond scope, Service Partner will promptly escalate them to higher-level technical support teams (L3) of JPL. Service Partner is committed to rapidly respond to and managing critical incidents, minimizing downtime, and ensuring business continuity to JPL IT Infrastructure service in scope of this proposal. Preferred candidate profile Hands-on Experience, Prior experience in on-site or field roles is mandatory(not just coordination) Familiarity with ITSM Tools (e.g., ServiceNow, Remedy, or similar) Incident Management Vendor Coordination Awareness of IT Security Policies Customer Service Orientation Strong Communication Skills, Good verbal and written communication skills. Graduation Mandatory preferred technical qualifications like BCA, BE, BTech, etc. No education and career gap.

Role & responsibilities Overseeing the smooth operation of all computer systems, including hardware, software, and networks. Ensuring data accuracy, integrity, and security, including data entry, storage, and retrieval. Providing troubleshooting and support to users on data processing systems and applications. Maintaining and upgrading hardware and software, including regular backups and security measures. Ensuring compliance with data protection regulations and implementing security measures to protect sensitive information. Training staff on data entry procedures and systems usage, providing ongoing support and troubleshooting. Generating and analyzing reports to provide insights and support decision-making. Collaborating with IT teams, data analysts, and other departments to enhance data usage and address any discrepancies or issues. Participating in projects to improve data processing systems, including implementing new technologies and automation. familiar with IDS Software Preferred candidate profile Strong technical skills in areas like ERP systems, Tally, MS Office, and networking, Familiarity with database management (SQL), backup systems, and cyber security basics, Excellent problem-solving and troubleshooting skills, Strong communication and interpersonal skills, Ability to work independently and as part of a team, Good organizational and time management skills, Knowledge of data protection regulations and best practices. Well versed in IDS Software.

Hands-on experience IT support Exp IT professionals Knowledge hardware & operating systems Understanding of Microsoft Office Suite & Outlook Handle basic networking issues DNS, DHCP, VPN, Firewall Install & troubleshoot network printers& scanners

End user desktop support L1 VIP User support & VC Support Hardware/software troubleshooting and resolution L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Asset inventory (PIV), Asset related activities End user project related activity (Like OS upgradation, coverage tool update, etc...) Network & Sharing printer installation. Office 365 support Coverage/compliance software installation and troubleshooting Vendor coordination, etc End user desktop support L2 Install, Maintain & Troubleshoots required client Software & hardware whether onsite or remotely. Handling Tickets & Managing Escalation Training to DL1 & new engineers Conduct remote troubleshooting. Guide user with Simple, Step-by-step instructions Direct unresolved issues to the next level of support personal Must have extensive VIP & Executives level support experience. If necessary, liaise with third-party support and PC equipment vendors. Monitoring Day to Day CCTV camera & check backup Maintaining IT Inventory records. Maintaining all software licenses and ensuring that the Arvind Smart spaces Ltd is following licensing norms. (OEM & Paper Licenses) Responding to customer questions regarding operation and malfunctions. Works within a team with little supervision as an established systems/product specialist (e.g. detailed knowledge of the configuration of interlinked systems, implementing technical changes, building software regimes and contributing technically to service development) to support end users Network support L1 Able to troubleshoot and resolve L1 network issue for network devices. Implementation of LAN and WAN. Proactive monitoring on the networking device like Routers, Switches & Links. Follow-up on unresolved incidents with end user/vendors/ onsite engineers, if required. Escalation of unresolved incidents to L2 engineer Working on the tickets (IM, RF (SR/REQ/RITM), ITCHG, PBI), updating correct artifacts on the ITSM portal. Able to VLAN configuration and management Able to troubleshoot and resolve First level issue of Wireless network Switch backup and configuration Vendor coordination Good in communication With some knowledge Desktop support and resolve the desktop level network issues. Etc.. For Operation Manager Internal coordinate with Wipro Stack holder for execution of client requirements Like : Server (SNXT Team), Network (ACH & SNXT Team), Asset Team, Exchange Team, CSD team, DC team, Vendor Team, Dell Team Ensure operational reviews as per client requirement. Reporting and dashboard publishing as per client requirement and timelines Take care of day-to-day activity like SR Review (DC, EUS, CSD, Vendor, Exchange) INC Review (DC, EUS, CSD, Vendor, Exchange)) SLA Review Security Compliance SAM Compliance CMDB Correction Provide dedicated support to VIP user if needed. Monthly JSG deck to present the monthly data (Internal & External review) PMT MOM point discussion and co-ordination for closure Weekly, monthly reviews with operational, functional / SPOC to know the pluses of IT operation and sharing the health with client. Responsible for people management of partner resource at the sites. Ensure 100% availability of the resources as per agreed number on respective sites. Participating in internal & external audits Follow service delivery framework as per standards and guidelines in line with site requirements Coordinate with associated vendor partners & teems to ensure minimum service disruption or downtime during the major incidents. Conduct periodic review with associated partner direct association with services. Ticket compliance audit monthly Other miscellaneous activity (Escalations, Priorotu support, enabling support for activities like Bidding etc) Vendor/Partner (third Party) Escalation Management Review performance with Wipro team and participate in project board reviews. Identifying the improvement area and Drive enhancement in automation of tools dashboard and templates available in transition. Ensuring the completion of KAP and KT with Signoff from Customer For Asset Coordinator Asset management support Day to day update asset data in CMDB asset tool Add assets in Asset tool as per received request. Update/Change/modify assets as per raised request by user. Support in troubleshooting for the asset query and software issues of asset discovery Raise ticket in tool for the service now (asset management tool) catelog update/modify. Prepare ARC/RRC data and get approval from respected BUIT. Update asset stock details properly and issue to user as per request raised. Asset inventory (PIV), Asset related activities Co-ordinate and meeting with respective OEM/Vendor for Asset management tool Prepare and provide asset tag as per BU wise assets delivered at site. Coverage/compliance software installation and troubleshooting Vendor coordination, etc, For VDI Engineer Citrix XenDesktop (Mandatory) Windows and Citrix Implementation (Mandatory) Network Management Act as a single point of contact for the technical tower in front of the customer management. Have hands-on experience in Windows, VMWare, Virtulization Desktop Integration (VDI). Have experience in designing, installing, configuring ,managing, and troubleshooting complex Citrix Environment. Be able to design, implement, manage, maintain, deploy, troubleshoot and support internal and hosted customer Citrix Servers Environment; including the cloud environment Be able to implement new system hardware and software and develop local operating procedures and policies as needed. Design, Implement and Support Citrix XenDesktop (VDI) in VMWare ESX. Have hands-on experience in Citrix XenApp 7.6 and above, XenDesktop 7.6 and above, NetScaler 9.x above and StoreFront Have skills in core Citrix Virtual Desktop, PVS and Virtual Application Technologies. Have good Hands-On experience in troubleshooting Citrix Issues. Resolve complex tickets related published applications, desktops and other Citrix related matters Streamline issue resolution by coordinating with the customer's IT resources, Vendor, OEMs, Remote team, and the user community with complex, multiple AD Domains. Have advanced experience with PVS, Management of VDISKs, Coordinating UAT, and lifecycle management of Citrix images Have experience in AppSense Application Manager and/or Environment Manager Have experience in writing PowerShell Scripts to automate routine tasks. Have experience with virtualizing Windows 10 Have advanced experience with AD/GPOs and also, experience on 2016 OS. Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management. Drives day to day operations and work plan allocation/management. Conduct periodic reviews with teams. Weekly and monthly status reports to higher management. Participate in business meetings with various stake holders. Take corrective actions based on the customer satisfaction surveys Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Service Desk L1 Providing a Single Point of Contact (SPOC) for assistance with IT services under scope Log IT related tickets (incidents, service requests) from users- (received through phone, logged tickets in the tool) Acknowledge the tickets, allocate appropriate category. Classify the tickets as per Severity and Impact Communicating pertinent information regarding incidents and associated progress to the stake holders on need basis. Allocate the ticket to the respective support groups and track the ticket for closure. Recording, tracking, and updating incident ticket information in the service desk tool. Ensure activity details are updated in the tool by the respective support groups. Route calls to the Suppliers in case of issues pertaining to Suppliers agreed in scope. Route service requests to the appropriate teams Generate service management reports as mutually agreed from the ticketing tool and publish the same to the respective stakeholder. Service Desk L1.5/L2 Provide first level support for end user issues pertaining to desktop/laptops, OS, client applications as agreed in scope. Installation of all basic application on end points. Assistance to users for accessing business applications. Providing them FAQ based on the call trends. Troubleshoot desktop operating system problems. Troubleshoot desktop application problems. Install/configure system Operating System and Applications Configure & update Antivirus software for each end points. Cleaning of Virus and supporting to centralize AV Support team as legs and fits support. Providing immediate notification to CUSTOMER of system outages on critical systems and providing progress updates in accordance with the Procedures Manual. Basic installation of Printers on end points. Resolve all hardware and paper jam issues with respect to printers. Coordinate with hardware support teams and resolve any hardware failures in the printers. Resolve any issues for the print service due to virus in the network. First level network configuration and troubleshooting with help of Network team. Provide telephonic, remote control and onsite support for issues in Wi-Fi client. Support to network team with first level troubleshooting in case of calls that need to be escalated to the OEM. Configure Wi-Fi clients on the identified laptops. End user desktop support L1 - VIP User support & VC Support Hardware/software troubleshooting and resolution. L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Asset inventory (PIV), Asset related activities End user project related activity (Like OS upgradation, coverage tool update, etc...) Network & Sharing printer installation. Office 365 support Coverage/compliance software installation and troubleshooting Vendor coordination, etc. Endpoints support covers monitoring and troubleshooting of desktops, laptop, Printer, e-Gate, EPOS etc. devices. Perform and Record all Installation of new machines, movement within site, changes in configuration of machines (IMAC) as per policy. Maintain a details of asset Inventory. Product, inventory master to be uploaded and confirmation to be shared. Weekly audit of POS usage and removal of concessionaire POS to be shared. Follow-up on unresolved incidents with end user/vendors/ onsite engineers, if required. Escalation of unresolved incidents to L2 engineer Working on the tickets (IM, RF (SR/REQ/RITM), ITCHG, PBI), updating correct artifacts on the ITSM portal. End user desktop support L2 - VIP User support & VC Support Install, Maintain & Troubleshoots required client Software & hardware whether onsite or remotely. Handling Tickets & Managing Escalation Training to DL1 & new engineers Conduct remote troubleshooting. Guide user with Simple, Step-by-step instructions. Direct unresolved issues to the next level of support personal Must have extensive VIP & Executives level support experience. If necessary, liaise with third-party support and PC equipment vendors. Monitoring Day to Day CCTV camera & check backup Maintaining IT Inventory records. Maintaining all software licenses and ensuring that the Arvind Smart spaces Ltd is following licensing norms. (OEM & Paper Licenses) Responding to customer questions regarding operation and malfunctions. Works within a team with little supervision as an established systems/product specialist (e.g. detailed knowledge of the configuration of interlinked systems, implementing technical changes, building software regimes and contributing technically to service development) to support end users. Network support L1 Able to troubleshoot and resolve L1 network issue for network devices. Implementation of LAN and WAN. Proactive monitoring on the networking device like Routers, Switches & Links. Follow-up on unresolved incidents with end user/vendors/ onsite engineers, if required. Escalation of unresolved incidents to L2 engineer Working on the tickets (IM, RF (SR/REQ/RITM), ITCHG, PBI), updating correct artifacts on the ITSM portal. Able to VLAN configuration and management Able to troubleshoot and resolve First level issue of Wireless network. Switch backup and configuration. Vendor coordination Good in communication With some knowledge Desktop support and resolve the desktop level network issues. Etc. Inventory updating with required artifacts as per policy and maintenance of port usage. Network support L2 All type network equipment (L2/L3) configuration. Required knowledge on Routing, Switching and wireless technology. Required knowledge on Wireless technology. Required knowledge on AP, RF and VC configuration. Aware on all network protocols. Proactive monitoring on the networking device like Routers, Switches & Links. Follow-up on unresolved incidents with end user/vendors/ onsite engineers, if required. Escalation of unresolved incidents to L3 engineer Working on the tickets (IM, RF (SR/REQ/RITM), ITCHG, PBI), updating correct artifacts on the ITSM portal. Able to VLAN configuration and management Able to troubleshoot and resolve issue of Wireless network. Switch backup and configuration. Vendor coordination Good in communication With some knowledge Desktop support and resolve the desktop level network issues. Etc. Support to prepare network diagram. Ready to visit Site location. Ensure Inventory updating with required artifacts as per policy and maintenance of port usage. Telecom L1 Manage all IP Phone, Digital, Analog, VC/TP, Polycom including end users creation and deletions. All end points and service level configurations/parameters will be managed. Subscribing Users credential, Managing User accounts, Managing greetings/Notification Creation of users (client access), Meeting ID Creation, Conference schedules in advance or real time, Monitoring the services, Auto dialing Live meeting recording (Playing the recordings), enabling video meetings. Incident and Services Request monitoring configuration and monitoring. Maintaining and updating of Infra Documents and Architecture diagram. Checking PRI status & setting time slots, Monitoring Voice call status, Backups Router/VG end to end configurations with respect to Voice service. Escalation of unresolved incidents to L2 engineer Working on the tickets (IM, RF (SR/REQ/RITM), ITCHG, PBI), updating correct artifacts on the ITSM portal. Inventory updating with required artifacts as per policy and maintenance of port usage. Telecom L2 Manage all IP Phone, Digital, Analog, VC/TP, Polycom end points/Application servers adding/deleting configurations, including end users creation and deletions All end points and service level configurations/parameters will be managed. All Voice related key features with respect to endpoints or in servers will be supported. Subscribing Users credential, Managing User accounts, Managing greetings/Notification Creation of users (client access), Meeting ID Creation, Conference schedules in advance or real time, Monitoring the services, Auto dialing Live meeting recording (Playing the recordings), enabling video meetings. Incident and Services Request monitoring Complete system infra capacity/utilization analysis, Trunk/PRI/SIP configuration and monitoring. To help in designing of the telecom solution required for Add-on and New sites based on the business unit need. Capacity/Risk Analysis and providing the mitigation plan, SIPs, SOPs/Knowledge base and proactive Problem management. Maintaining and updating of Infra Documents and Architecture diagram. Checking PRI status & setting time slots, Monitoring Voice call status, Backups Router/VG end to end configurations with respect to Voice service, Creds management, Health/Capacity Check (Checklist) Check IOS status and Version, E to E Voice configuration with respect to dial-peers and other related Voice services. Working on the tickets (IM, RF (SR/REQ/RITM), ITCHG, PBI), updating correct artifacts on the ITSM portal. Ensure Inventory updating with required artifacts as per policy and maintenance of port usage. Wintel Admin- CPU, Memory monitoring Disk management - creating partitions for the different types of servers. Disk space management for OS partition(s) System Log file management User account management Experienced in VM Ware Experienced in Active Directory Incident and Request Services monitoring Request Fulfillment Management Review of daily/weekly/monthly checklist Event log analysis at regular interval for maintaining the integrity of servers. Repeat Incident / Alert Analysis Managing / reconfiguring of DHCP scopes and reservations Managing / reconfiguring of DNS System State backup Managing / reconfiguring terminal services, cluster services, file servers Necessary support for restoration or DR drill Preparation of MIR for Major Incidents Reinstallations raise due to incidents. Vendor coordination Incident / Request Fulfillment / Change management Working on the tickets (IM, RF (SR/REQ/RITM), ITCHG, PBI), updating correct artifacts on the ITSM portal. Inventory updating with required artifacts as per policy and maintenance. Linux Admin- CPU, Memory monitoring Disk management - Creating partitions for the different types of servers. Disk space management for OS partition(s) System Log file management User account management Apply Naming Convention, Home Directory, Group Creation as per Policy Start up and shutdown of Cluster resources. User Disabling Access rights Incident and Request Services monitoring Request Fulfillment Management Server Reinstallation and configuration due to incident Support during Software Installation (Note: For 3rd Party Software, best effort support only) Linux messaging and security solutions. (Note: Limited to the OEM provided solutions) Volume Management File System Management Logical Partitioning and Administration Console Management Review of daily/weekly/monthly checklist Repeat Incident / Alert Analysis Managing / reconfiguring terminal services, cluster services, file servers Necessary support for restoration or DR drill Preparation of MIR for Major Incidents Reinstallations raise due to incidents. Vendor coordination Incident / Request Fulfillment / Change management Preparation of RCA for Major Incidents Repeat Incident / Alert Analysis Performance tuning suggest by OEM. Updation and maintenance of Availability, Capacity management Risk Analysis and providing the mitigation plan. Continual Service Improvement Planning and executions Planning and execution of DR Drills based on availability of DR setup and recovery procedures (Applicable if the DR is in scope) Preparing, maintaining and updation of SOP and KBase Maintaining and updation of Infra AS IS / Infra Documents Incident / Problem / Change management Database Admin- Provisioning of tools for database monitoring and management Monitoring of all databases for event, alerts, incident, performance, services batch jobs and service request. Monitoring and managing tablespace, log shipping, replication to DR site. Performance issue L1 check. User Access Management Provide timely escalation of complex problems to a technical support resource and/or to the appropriate level of senior staff. Database start-up and shutdown. Initiating backups at disk level on scheduled or ad hoc basis. Vendor coordination Application Patch Deployment (DDL, DML queries deployment based on scripts provided). Database patch management Incident monitoring. DR sync issue 2nd level resolution. Backup and restoration in supported assets, either scheduled or ad hoc. Performing export and import activities - scheduled or ad hoc. Handling issues related to performance. Database security patch application. Database housekeeping activity (purging, index rebuilding, reorganization, gathering statistics). Log calls with vendor for product bugs. Provide timely escalation of complex problems to a technical support resource and/or to the appropriate level of senior staff. Perform DR, backup restoration drill. ASM monitoring and space addition. Starting and stopping database, ASM, RAC services. Necessary support for restoration or drill Preparation of MIR for Major Incidents RAC Installations - grid and oracle home installation Hardening of the database along with documentation Review of daily/weekly/monthly checklist Repeat Incident/Alert Analysis Reinstallations raise due to incidents. Incident/Request Fulfilment/Change management Vendor Coordinator L Act as a single point of contact for IT vendors of client and provide vendor coordination for CUSTOMER operations. Lead Governance meetings with vendors. Maintain list of Insurances for Spare and repair cases. Maintain healthy relationship with CUSTOMERs IT vendors. Call Logging as per Vendor processes and coordinate till resolution / service restoration. Follow vendor escalation matrix and in case of any deviations escalate the same to CUSTOMERs SPOC. Maintain details of the various vendors with details like contact persons, telephone numbers, escalation matrix, SLA Information. Co-ordinate with vendor for dispatch of devices to respective service Depot for repair service e.g.: -Desktop / Laptop Hardware Asset Coordinator L1 - Asset management support Day to day update asset data in CMDB asset tool. Add assets in Asset tool as per received request. Update/Change/modify assets as per raised request by user. Support in troubleshooting for the asset query and software issues of asset discovery. Raise ticket in tool for the service now (asset management tool) catalog update/modify. Prepare ARC/RRC data and get approval from respected BUIT. Update asset stock details properly and issue to user as per request raised. Asset inventory (PIV), Asset related activities. Co-ordinate and meeting with respective OEM/Vendor for Asset management tool. Prepare and provide asset tag as per BU wise assets delivered at site. Coverage/compliance software installation and troubleshooting Vendor coordination, etc. Asset Coordinator L2 Asset management support. Day to day update asset data in CMDB asset tool. Add assets in Asset tool as per received request. Update/Change/modify assets as per raised request by user. Support in troubleshooting for the asset query and software issues of asset discovery. Raise ticket in tool for the service now (asset management tool) catalog update/modify. Prepare ARC/RRC data and get approval from respected BUIT. Update asset stock details properly and issue to user as per request raised. Asset inventory (PIV), Asset related activities. Co-ordinate and meeting with respective OEM/Vendor for Asset management tool. Prepare and provide asset tag as per BU wise assets delivered at site. Coverage/compliance software installation and troubleshooting. Vendor coordination, etc. Site Lead Responsible for shift roaster publish and ensuring availability of engineer in every shift. Ensure completion of all projects running for site & nearby location (O/S upgradation, S/W version upgradation etc.) Stock validation (monthly basis) on location as well as nearby location. Ensure correctness of CMDB data for site owning. Responsible to end-to-end completion of any activity/project running at site like network device upgradation, firmware upgradation, addition of new device). Enabling support required from local support team if required by any team. Training for new engineer joined and existing engineer. Manage team of technicians that operate, maintain and administer computer networks and related computing environment including computer hardware, software, and related documentation in accordance with IT best practices. Regular discussion with Customer Site IT lead and provide the support and per designed contract. Responsible for the performance of technical support projects or tasks in accordance with contract requirements, appropriate policies, procedures, and guidelines Direct and supervise all support resources for the performance of project assignments and activities. Track and support periodic hardware and software upgrades. Work closely with support partners to resolve Warranty/AMC related issue. Operation Manager - Coordinate with Wipro technical team of server, network, backup, storage, Patching, database, middleware, voice etc., Vendors, Client, support functions like tools, ITSM, automation, TSG, Major incident team. Participate in weekly, monthly, Adoch reviews with client as per business requirement. Submit all the reports to resident team for consolidation and submit to client. Plan end to end patching activities, coordinate with application/dependent team for services to stop & start. Enable required support for VA remediation. Participate in major incidents and follow up and update on RCA, execution of CA & PA participate in audit requirements and submit all the required artifacts. Enable End to end commissioning and decommission activities of all the devices. Monitor compliance tasks of all the DC devices. Reconciliation of data center assets for proactive monitoring. Presentation of monthly decks to client and work open MOM points. Conduct internal meetings with domain team for SLA & Pending tickets. Play key role in transition of new BU, location, devices. Identify area of improvements for improving DC devices performance and successfully execution. Review problem mgmt. ticket and work towards closure. Participate in risk management and mitigation activities. Support round the clock during outbreaks, migrations, upgrades etc. Asset and vendor mgmt. for DC devices. Capacity & availability mgmt. and reporting. Plan and patriciate in CMB and successful change execution and communication. Escalation mgmt. and effective communication. Play key role in execution of DC project activities. Platform /database/Middleware upgrade/migrations activities Plan and participate in DC-DR drills. Review backup activities and plan for restoration tasks. OT Support Engineer - Troubleshooting OT system OS (windows) issues. Support for standard software issues. Isolate system issues; diagnose standard software issues and report hardware issues to respective Vendors. Installation / re-installation / configuration of systems with the help of Plant IT/Automation Team. Support for local area network issues (LAN), DHCP client at system level. Install antivirus software and Signature as per guidelines received from Adani Cyber team. Install approved patches onto OT Systems post approval from Plant IT / Automation team. Troubleshooting hardware issues/ Replacing spare parts on best effort basis (based on availability/ arranged by plant teams)- e.g. power supply, monitor, hard-disk, motherboard, media converters, CD/ DVD drive issues. Manually Monitor local application backup on servers. Need to check if backup file created or not on local USB HDD. Escalate to OEM in case of any issues. OT hardware inventory record keeping & update. Half yearly Physical Asset Verification. Manually maintain User List having access to OT Systems under guidance of Plant IT / Automation team. Formatting and data removal for obsolete OT Servers/ machines which need to be disposed off (similar to IT procedure). For Process Control Systems (PCS), providing basis IT Support related to OS. Cluster Support - Desktop L1 / L2 Skill Cluster support is mainly configured for On Call Support across PAN India for non-resident engineer sites. Based on Call / request engineer need to be travel within cluster location for support. Location reach should be within 60 to 180 minutes of travel. Support model with Hybrid Hub & Spoke location. Min Distance perimeter between location (50 to 200 KM) Region specific Zone configuration for better reach Named resource for every cluster with operational backup. The following is the sample configuration of Cluster and further this will be done for all locations during contracting stage. For DCO L1 CPU, Memory monitoring Disk management - creating partitions for the different types of servers. Disk space management for OS partition(s) System Log file management User account management Experienced in VM Ware Experienced in Active Directory Incident and Request Services monitoring Request Fulfillment Management Review of daily/weekly/monthly checklist Zoho Sign Document ID: DF8DD52EF-ZDNONCUM5QZMRBSUKJIWX2IWKIYJVAL4J0AFTCSWLFO Internal to Wipro Event log analysis at regular interval for maintaining the integrity of servers. Repeat Incident / Alert Analysis Managing / reconfiguring of DHCP scopes and reservations Managing / reconfiguring of DNS System State backup Managing / reconfiguring terminal services, cluster services, file servers Necessary support for restoration or DR drill Preparation of MIR for Major Incidents Reinstallations raise due to incidents. Vendor coordination Incident / Request Fulfillment / Change management Job Description : (Data Center Engineer) OS level/application level patch management & routine administration. Server backup management Server consolidation, upgrades and migration services. Database performance tuning. HA RAC and data guard support services. Server monitoring User Directory services management. Virtual resource chargeback, Virtual resource capacity management. Vendor Management Walk-through of the Computer centres to monitor computer and facilities equipment, Maintain tape library Maintain Call List and SLA. Create and set up new user accounts/profile, as well as address issues with passwords Maintain inventory of data Center Job Description : (Security Engineer) A Security Engineer job description should include the responsibility of completing a thorough risk assessment, identifying vulnerabilities within a network, and creating firewalls, or configuring systems to enhance existing security features. Security Engineers are expected to respond to, and document, any security threats, resolve technical faults and allocate resources to deliver real solutions in a cost-effective way. They must also be proficient in: Understanding complex technical issues and managing them within a fast-paced business environment Maintaining all the software and hardware in relation to security Documenting security certification Identifying current and emerging technology issues including security trends, vulnerabilities and threats Threat intelligence Sourcing and implementing new security solutions to better protect the organization Conducting proactive research to analyze security weaknesses and recommend appropriate strategies Liaising with vendors to implement security solutions

Provide Level 2 support for desktop, laptop, and peripheral issues (hardware/software). Troubleshoot OS-related issues (Windows 10/11, macOS), application errors, and network connectivity problems. Manage user accounts, profiles, and permissions via Active Directory. Install, configure, and maintain desktop hardware, software, and printers. Support Outlook, MS Office 365 suite, and standard enterprise applications. Resolve network-related issues (LAN/Wi-Fi, VPN, IP/DNS/DHCP). Coordinate with L3 or vendors for hardware replacement and complex issues. Perform patch updates, antivirus scanning, and compliance checks. Document issues and resolutions in ticketing system (ServiceNow, BMC Remedy, etc.). Perform routine system health checks and inventory audits. Support remote users through remote access tools (TeamViewer, AnyDesk, RDP, etc.). Adhere to SLA timelines and ITIL processes for incident, request, and change management.

Hiring for CMM 5 Level Org!! experience in handling VIP User issues. Must have worked in any IT ticketing tool and know about ticket priorities and SLA Knowledge on LAN, Network Monitoring, about VLAN, WLAN Required Candidate profile Designation: Desktop Support Engineer L2 Experience: 3 + Years Location: Gurugram Knowledge on SCCM, Antivirus, Encryption Software Contact: ankitapisal@peshr.com/9004076848

IT Support: Troubleshooting Various IT Related issues such as Laptop, Desktop, Server, Printer, Video Conferencing unit, outlook configuration, PC assembling. Exp - 6months min Location - Rajkot(Gujarat) Note - Candidates who are comfortable for Rajkot location only may contact. Immediate joiners are preferred others pls excuse. Interested candidates can share resumes to Varsha.easwaran@3i-Infotech.com or call me at 9869816404