Sr. Analyst OTC Operations Orange Business

4.0 - 8.0 years

0 Lacs

haryana

On-site

As a Senior OTC Operations Analyst at Orange Business, your primary responsibility is to support revenue assurance programs by ensuring accurate and timely billing to customers, thereby maintaining a smooth flow of revenue. You will play a crucial role in the Order-to-Cash process, from day-to-day operations to the implementation phase. Key Responsibilities: - Manage day-to-day OTC activities during the run phase - Handle ordering capability to facilitate service requests - Commercial inventory management - Ensure accurate and timely invoice production - Handle customer claims promptly and professionally - Implement corrective and improvement actions for revenue assurance - Set up transitory...

Posted 1 week ago

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Functional Analyst SAP Competence Center - Logistics stream Atlas Copco Group

5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

You will be assisting the SAP Customer Center operations team for the Logistics stream, reporting to the SAP Competence Center Operations Teamlead Logistics. Your role involves 3rd Level Incident and Problem management, Bug fix management, maintaining the key-user community, being the Single Point of Contact (SPOC) for local customers, supporting Logistics teams, collaborating with external support partners, template organization, development and roll-out team, BPX Community, and other streams within operations teams. Additionally, you will participate in internal projects with limited domestic and international travel, ensuring high customer satisfaction and quality support service delivery...

Posted 2 weeks ago

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