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2.0 - 5.0 years
3 - 6 Lacs
pune
Work from Office
About The Role Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Cloud Contact Center Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. A typical day involves collaborating with team members to ensure seamless service delivery, monitoring system performance, an...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
You are an experienced Technical Support Team Lead or Technical Manager responsible for managing the VOIP services support team. Your primary role is to oversee a team of engineers, provide escalated support for VOIP-related issues, and ensure high-quality service delivery to clients, particularly in the US market. Your responsibilities include leading and mentoring the technical support engineers, providing technical guidance, managing the ticketing system, tracking ongoing issues, and collaborating with engineering teams to improve product offerings based on customer experiences. To qualify for this role, you must have a minimum of 5+ years of experience in technical support, with at least...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. To complement our rapid growth, we are actively looking for a talented and experienced Workforce Optimization (WFO) Consultant to join our Professional Services team. In this role, you will be responsible for consultative performance in all areas related to Five9's sol...
Posted 1 month ago
7.0 - 12.0 years
5 - 9 Lacs
pune
Work from Office
About The Role Project Role : Industry Subject Matter Advisor Project Role Description : Work closely with client project teams to provide expertise (functional, technical, industry, tools/methods) to ensure successful solution design and delivery. Must have skills : SAP for Utilities Cust Financial Mgt FICA Good to have skills : SAP for Utilities Billing Minimum 7.5 year(s) of experience is required Educational Qualification : BE BTech Summary :As an Industry Subject Matter Advisor, you will work closely with client project teams to provide expertise (functional, technical, industry, tools/methods) to ensure successful solution design and delivery. Your typical day will involve collaboratin...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
ahmedabad, gujarat
On-site
As an Asterisk Developer with experience in VOIP and SIP development, you will be responsible for contributing to the development of cutting-edge Telephony software. Your expertise in VOIP software development, Asterisk development, and SIP development will be crucial in this role. You should have a strong background in VOIP, Asterisk, OpenSER (OpenSIPs), SIP, PBX, Phone Systems, Telephony, and Software Development. In this position, you will have the opportunity to work on innovative Telephony projects and be rewarded with an outstanding compensation package. If you are a Software Developer with experience in Asterisk or VOIP and possess a background in Information Technology, Engineering, ...
Posted 1 month ago
2.0 - 7.0 years
1 - 3 Lacs
kolkata
Work from Office
IT Support Technician with experience in VOIP/IP PBX, CCTV & Door Access Systems. Install, configure & troubleshoot systems. Basic networking knowledge (LAN, WAN, VLAN, firewall). Perform preventive maintenance and ensure system uptime.
Posted 1 month ago
0.0 years
1 - 4 Lacs
bengaluru
Work from Office
About The Role Internship / Co-op Description This exciting internship / co-op is to be part of North Americas Transformation Team to explore tech trends, develop domain expertise, and craft solutions for real-world business challenges. Internship / Co-op Responsibilities Collaborate with global teams and senior leaders on internal initiatives aligned to our strategic partners. Initiatives will offer practical experience and exposure to the Wipro organization. Identify business requirements, translate into an actionable plan, and produce quality work. Participate in key meetings with partner leaders and cross-functional stakeholders. Engage and network with senior leaders who provide focused...
Posted 1 month ago
0.0 years
1 - 4 Lacs
noida
Work from Office
About The Role Internship / Co-op Description This exciting internship / co-op is to be part of North Americas Transformation Team to explore tech trends, develop domain expertise, and craft solutions for real-world business challenges. Internship / Co-op Responsibilities Collaborate with global teams and senior leaders on internal initiatives aligned to our strategic partners. Initiatives will offer practical experience and exposure to the Wipro organization. Identify business requirements, translate into an actionable plan, and produce quality work. Participate in key meetings with partner leaders and cross-functional stakeholders. Engage and network with senior leaders who provide focused...
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
bengaluru
Work from Office
Internship / Co-op Description This exciting internship / co-op is to be part of North Americas Transformation Team to explore tech trends, develop domain expertise, and craft solutions for real-world business challenges. Internship / Co-op Responsibilities Collaborate with global teams and senior leaders on internal initiatives aligned to our strategic partners. Initiatives will offer practical experience and exposure to the Wipro organization. Identify business requirements, translate into an actionable plan, and produce quality work. Participate in key meetings with partner leaders and cross-functional stakeholders. Engage and network with senior leaders who provide focused mentorship and...
Posted 1 month ago
1.0 - 5.0 years
2 - 5 Lacs
bengaluru
Work from Office
Support the customer through an email ticketing system and phone calls in a more professional manner and provide information about products and services as required by the callers. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and following up to ensure resolution. Identify and assess customers’ needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools. Take the extra mile to engage customers. Calling customers and taking feedback from customers about the products and services.
Posted 1 month ago
2.0 - 7.0 years
10 - 20 Lacs
gurugram
Work from Office
About the Role: We are looking for a skilled and dedicated FreeSWITCH Engineer with hands-on experience in VoIP systems. You will play a key role in developing, configuring, and maintaining scalable and reliable FreeSWITCH-based voice infrastructures. This is a remote opportunity, giving you the flexibility to work from anywhere while collaborating with a global team. Key Responsibilities: Design, deploy, and maintain FreeSWITCH servers and related VoIP infrastructure. Troubleshoot and resolve FreeSWITCH and VoIP-related issues. Develop custom dial plans, modules, and call routing logic. Work with SIP, RTP, and related VoIP protocols. Monitor system performance and ensure high availability. ...
Posted 1 month ago
16.0 - 20.0 years
0 Lacs
chennai, tamil nadu
On-site
You should have a minimum of 16 years of experience in C++ to apply for this position. As a C++ Solution Architect, your role would involve expertise in C++, a strong understanding of algorithms, data structures, and network communication. Your responsibilities would include building distributed, high-performance systems, leading software design, and overseeing implementation. You should have a proven track record of developing and architecting large-scale projects from scratch and providing mentorship to engineering teams. Strong analytical and problem-solving skills are essential for this role. Preferred qualifications include experience in telephony, VoIP, or real-time systems, as well as...
Posted 2 months ago
2.0 - 5.0 years
3 - 6 Lacs
chennai
Work from Office
Back to Career Portal OIC Developer 5 15 Years of experience Bengaluru, Chennai Full-Time Job Description Design, configure, and implement Oracle Integration Cloud solutions to connect various enterprise applications (e g , ERP, CRM, and third-party systems), Develop integration flows and design custom solutions using Oracle Integration Cloud tools (SOA, BPEL, etc), Customize integration processes and adapt them to meet business requirements, Proven experience working with Oracle Integration Cloud (OIC), including integration, orchestration, and monitoring, Expertise in Oracle Service Bus (OSB), BPEL, or similar middleware technologies, Experience with cloud-based solutions and integrations ...
Posted 2 months ago
0.0 years
4 - 7 Lacs
maharashtra
Work from Office
• Engage in primary interactions with industry participants to gather critical information. • Accurately record responses and any additional relevant information provided by participants. • Regularly report progress, challenges, and insights to the supervisor. • Collaborate with the survey team to resolve any issues or challenges encountered during the survey process. • Adhere to confidentiality and privacy standards regarding participant information • Ability to adapt to different environments and handle rejection gracefully.
Posted 2 months ago
4.0 - 9.0 years
3 - 6 Lacs
hyderabad
Work from Office
Roles and Responsibility Manage and implement Kofax solutions for clients. Provide technical support and training to clients on Kofax products. Collaborate with cross-functional teams to identify business requirements and develop solutions. Analyze and resolve complex technical issues related to Kofax implementation. Develop and maintain documentation of Kofax implementations and configurations. Ensure compliance with industry standards and best practices for Kofax implementation. Job Requirements Strong knowledge of Kofax products and technologies. Experience working with employment and recruitment services firms. Excellent problem-solving and analytical skills. Ability to work collaborativ...
Posted 2 months ago
2.0 - 5.0 years
5 - 8 Lacs
hyderabad, bengaluru, delhi / ncr
Work from Office
We are hiring a Telecaller to handle customer communication over the phone. The role involves providing information, answering queries, and assisting with service-related issuesno sales targets involved. Make and receive calls to/from customers. Position Overview We are seeking a motivated and skilled Telecommunications Professional to join our team. The ideal candidate will be responsible for managing, installing, configuring, and maintaining telecommunications systems including voice, data, and wireless networks. This role involves troubleshooting, ensuring system reliability, and supporting the organizations communication infrastructure to enhance operational efficiency. Key Responsibilit...
Posted 2 months ago
2.0 - 5.0 years
3 - 5 Lacs
ernakulam
Work from Office
We are seeking VoIP engineer, who can manage VoIP Switches and VoIP PBX Systems. Candidate should have a deep knowledge in the Contact Center System and Business Communication System. and capable of handling business customers as well.
Posted 2 months ago
1.0 - 3.0 years
1 - 4 Lacs
meerut
Work from Office
Looking for an Asterisk Support Engineer (13 yrs exp) in Meerut. Role involves troubleshooting, VoIP/SIP support, customer assistance, and system maintenance. PHP, Node.js & database skills preferred. Health insurance Mobile bill reimbursements
Posted 2 months ago
2.0 - 5.0 years
3 - 7 Lacs
gurugram
Work from Office
About The Role In depth understanding of local voice telecommunications, including POTS, Trunks, PRI, T1s, DIDs, Toll Free, Integrated Voice/Data and VOIP Must understand and work with various network inventory elements; i. e. DS0, DS1 circuits, DS3 circuits, Optical, DSX panels, DACS units, cross-connect scenarios, common inventory languages, relay racks, panels, jacks, multiplexed ports, and CFA (channel facility assignments). Problem solving skills, resourceful and effective decision making About The Role - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets client...
Posted 2 months ago
4.0 - 7.0 years
5 - 10 Lacs
bengaluru
Work from Office
About The Role In this role you will play a key role in: CUCM, IMP, CUC,CER, Analog/Digital Gateways, Hardware and Software media Resources Protocols H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS. Basic Understanding for UCS Servers and VMware Virtualisation Consulting and Troubleshooting Skills Understating of DNS,DHCP,TFTP,NTP and LDAP Unified Collaboration-CUCM, IMP, CER, Analog/Digital Gateways. Voice gateways-H.323, MGCP, SIP Implementation & Migration
Posted 2 months ago
3.0 - 7.0 years
10 - 20 Lacs
bengaluru
Hybrid
Say hello to possibilities. Its not everyday that you consider starting a new career. Were RingCentral, and were happy that someone as talented as you is considering this role. First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. We’re a $2 billion company that’s growing at 30+% annually. Job Type: Full-Time Department: Security This is a great opportunity to work at a rapidly growing, market leading Unified Communications as-a-service company. RingCentral provides Voice-o...
Posted 2 months ago
2.0 - 6.0 years
8 - 12 Lacs
mumbai
Work from Office
The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take t...
Posted 2 months ago
9.0 - 14.0 years
25 - 30 Lacs
bengaluru
Work from Office
The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take t...
Posted 2 months ago
4.0 - 8.0 years
6 - 10 Lacs
bengaluru
Work from Office
The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take t...
Posted 2 months ago
2.0 - 6.0 years
5 - 8 Lacs
mumbai
Work from Office
DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
Posted 2 months ago
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