238 Payment Systems Jobs - Page 8

In Ecosystem & Operational Risk (EOR) technology group, the Payment Fraud Disruption team is responsible for building critical risk and fraud detection and prevention applications and services at Visa. This includes idea generation, architecture, design, development, and testing of products, applications, and services that provide Visa clients with solutions to detect, prevent, and mitigate fraud for Visa and Visa client payment systems. We are in search of inquisitive, creative, and skillful technologists to join our ranks. We are currently looking for a Director of Software Engineering who will take the lead and manage several strategic initiatives within our organization. The right candidate will possess a strong software engineering background, with demonstrated leadership experience in driving technical architecture, design and delivery of products and services that have created business value and delivered impact. Essential Functions Responsible for building enterprise scale applications leveraging Data Engineering, AI/ML and GenAI technologies. Oversee the end-to-end product lifecycle, from ideation, research, design, development, testing, launch to post-launch evaluation. Foster an environment of innovation, encouraging the team to bring forward new ideas and solutions Act as a key liaison between the product team, executive leadership, and other stakeholders, ensuring transparency and alignment. Responsible for the overall development life cycle of the solution and manage complex products with significant bottom-line impact Work with geographically distributed global teams Work with product managers in developing a strategy and road map to provide compelling capabilities that helps them succeed in their business goals Work closely with senior engineers to develop the best technical design and approach for new product development Instill best practices for software development and documentation, assure designs meet requirements, and deliver high quality work on tight schedules Project management: prioritization, planning of projects and features, stakeholder management and tracking of external commitments Identify opportunities for further enhancements and refinements to standards and processes Hire, retain and grow world class engineering talent Mentor junior team members, develop departmental procedures and best practices standards Strong Negotiation Skills: You will be a distinguished ambassador for product development: collaborating, negotiating, managing tradeoffs, and evaluating opportunistic new ideas with business partners This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Basic Qualifications: 15 or more years of work experience with a Bachelor s Degree or with an Advanced Degree Requires 15 or more years of experience, at least 3+ years in leading engineering teams Experience leading design and development of data pipelines and analytics platforms Experience leading product development & delivery of AI/ML solutions, applied to real-world problems Experience leading design and development of mission-critical, secure, reliable systems Experience leading or knowledge of GenAI product development with deep expertise in LLM integration and prompt engineering Experience leading delivery across multiple technologies: Python, Java/J2EE, Apache Kafka, Apache Flink, Hive, MySQL, Hadoop, Spark, Scala, design patterns, test automation frameworks Excellent understanding of algorithms and data structures Excellent problem solving and analytics skills. Capable of forming and advocating an independent viewpoint Strong experience with agile methodologies Excel in partnering with Product leaders and technical product managers, helping define joint product/technology roadmaps & driving prioritization Experience driving continuous improvements to processes / tools for better developer efficiency and productivity Demonstrated ability to drive measurable improvements across engineering, delivery and performance metrics Demonstrated success in leading high performing, multi-disciplinary and geographically distributed engineering teams. Demonstrated ability to hire, develop and retain high-caliber talent Must demonstrate longer-term strategic thinking and staying abreast with latest technologies to assess what s possible technically Strong collaboration and effective communication, with focus on win-win outcomes

Chief Product Officer (CPO) - Paytm Payments Bank Ltd. Location : Noida Experience : 15+ Years Function : Product Strategy & Development Reporting to : Chief Operating Officer (COO) Industry : Digital Banking / Payments / FinTech About the Role Paytm Payments Bank Ltd. (PPBL) is looking for a seasoned and visionary Chief Product Officer (CPO) to lead the Bank s product strategy and execution across all digital banking offerings. The CPO will be instrumental in driving product strategy, enhancing customer experience, innovation and ensuring regulatory compliance across key products like Wallet, CASA (Savings & Current Accounts), FASTag, IMPS, UPI, and other payment solutions. This is a senior leadership role requiring deep domain expertise, exceptional cross-functional leadership, and a strong understanding of the Indian regulatory and digital banking ecosystem. Key Responsibilities Product Leadership & Strategy 1. Lead the overall product strategy and roadmap for all core banking and payment products including Wallet, CASA, UPI, FASTag, IMPS, and more. 2. Translate business vision into customer-centric, scalable, and regulatory-compliant digital solutions. 3. Own the full product lifecycle - from ideation and development to launch, scale-up, and optimization. Customer Experience & Journey Ownership 1. Drive best-in-class user journeys across mobile and web platforms. 2. Leverage customer insights, analytics, and feedback to improve product performance and satisfaction. 3. Continuously track and improve metrics such as NPS, adoption, engagement, and churn. Regulatory & Compliance Alignment 1. Ensure product offerings adhere to all applicable RBI, NPCI, UIDAI, and other guidelines. 2. Collaborate closely with Compliance, Risk, Legal, and Audit teams to ensure full regulatory alignment and audit readiness. 3. Proactively identify and mitigate product-related risks. Cross-functional Collaboration & Team Management 1. Work closely with Tech/Engineering, Operations, Business, Compliance, and Customer Service to ensure seamless execution. 2. Act as the primary product interface with senior leadership and external stakeholders. 3. Lead and mentor high-performing product team. Performance Monitoring & Governance 1. Define and track KPIs across product performance, customer metrics, and operational efficiency. 2. Present key product updates and risk reviews to internal governance forums and regulatory bodies as required. Desired Candidate Profile Experience 1. Minimum 15 years of overall experience, with at least 10 years in leadership roles in digital banking, payments, or fintech. 2. Demonstrated success in launching and scaling digital financial products, especially Wallets, CASA, UPI, FASTag, IMPS, and related services. 3. Strong understanding of regulatory frameworks, compliance, and risk in banking or payments. 4. Experience in managing large teams and complex cross-functional initiatives. Skills & Competencies 1. Deep product management expertise with a customer-first mindset. 2. Strong knowledge of digital payment systems, APIs, banking systems, and mobile platforms. 3. Ability to operate in a highly regulated and fast-paced environment. 4. Excellent stakeholder management and communication skills. 5. Strategic thinker with strong execution focus. Education 1. Bachelor s degree in Engineering, Technology, or Business. 2. MBA or advanced degree is preferred from top ranked universities. Why Join Us 1. Opportunity to shape the future of digital banking and financial inclusion at scale. 2. Lead high-impact product innovation in one of India s most trusted payments banks. 3. Work with passionate teams in a mission-driven and regulated fintech environment. How to Apply Interested candidates may apply directly through this platform or email their updated profile to saurabh1.gupta@paytmbank.com

Job Title: Partner Support Specialist - Payment Operations Location: Thane What does a successful Partner Support Specialist - Payment Operations do at Fiserv? As a Partner Support Specialist - Payment Operations at Fiserv, you will be the primary support contact for our payment partners, ensuring seamless payment operations and integration success. You will play a critical role in troubleshooting payment-related issues, guiding partners through technical and compliance processes, and delivering actionable insights to improve their performance. Your efforts will bridge internal teams, enhancing mutual success and fostering strong, long-lasting relationships with our partners. What you will do: - Act as the primary support contact for payment partners (e.g., Payfacs, ISOs). - Handle inquiries related to settlements, transaction statuses, integration, and account settings. - Troubleshoot issues related to transaction processing, reconciliations, chargebacks, and payout delays. - Support partners with onboarding processes, including technical integration (API or host-to-host integrations). - Guide partners through KYC documentation processes and regulatory compliance requirements. - Monitor payment flows and flag any inconsistencies or performance degradation across payment channels. - Deliver periodic performance and transaction reports to partners. - Work closely with product, risk, finance, and engineering teams to enhance partner experience and provide feedback. What you will need to have: - 5+ years of experience in payment operations or financial services. - Strong understanding of payment flows and industry standards (e.g., 3DS, PCI-DSS, chargebacks). - Familiarity with payment gateways, acquiring, issuing, and payment APIs. - Experience with support tools and reporting tools. - Bachelors degree in a relevant field or an equivalent combination of education, work, and/or military experience. What would be great to have: - 7+ years of relevant experience in payment operations. - Proven track record of managing SLAs and prioritizing tasks. - Ability to stay composed under pressure and manage multiple projects simultaneously. - Excellent communication and problem-solving skills.

We are looking for an experienced software development manager who is interested in building the next generation of installment payment systems that supports numerous countries and payment methods with high bar for availability and security. In this role, you will be responsible for delivering some of our most strategic technical projects, deliver large scale systems, design new software systems encompassing distributed storage and database technologies and have a significant revenue growth and bottom-line impact on our business and competitive position. As a Software Development Manager, you will be part of the larger technical leadership community at Amazon. This community forms the backbone of the company, plays a critical role in the broad business planning, working closely with senior executives to develop business targets and resource requirements, influences our long-term technical and business strategy, helps us hire talented team of engineers and ultimately enables us to deliver innovative new solutions rapidly. In this role, you will be responsible for delivering some of our most strategic technical projects, deliver large scale systems, design new software systems at the of distributed storage and database technologies and have a significant revenue growth and bottom-line impact on our business and competitive position. As a Software Development Manager, you will be part of the larger technical leadership community at Amazon. This community forms the backbone of the company, plays a critical role in the broad business planning, working closely with senior executives to develop business targets and resource requirements, influences our long-term technical and business strategy, helps us hire talented team of engineers and ultimately enables us to deliver innovative new solutions rapidly. About the team We are part of the WW Installments (WI) team under Amazon Payment Products organisation. Our vision for the organisation is to build/foster a world class engineering team that delivers the best value to Amazon customers and internal businesses, built on a culture of trust, empowerment, and innovation. Following on this vision, we are building new engineering teams to accelerate and re-imagine how Installment products are built in Amazon. Our goal is to provide affordable payment options to every Amazon customer across the globe and do it as fast as possible. - 3+ years of engineering team management experience - 7+ years of engineering experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams - Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Experience Required: 5 to 8 years Work Mode: Onsite Only Shift Timing: 12:00 PM 9:00 PM IST Primary Skills: POS Testing EMV Payment Gateways Card Transaction Testing Job Description: We are looking for an experienced Quality Engineer with a strong background in POS (Point of Sale) and Payments domain to join our QA team. The ideal candidate will have a solid understanding of card-based transaction systems and experience in EMV, payment gateways, and terminal testing . Conduct comprehensive testing of POS systems , including Back Office Solutions and interface/integration components . Perform physical card testing (Magstripe, EMV, Contactless) on physical payment terminals . Analyze and validate end-to-end EMV/chip card transaction logs . Ensure systems comply with PA-DSS standards and assist in EMV certifications . Work on electronic card payment systems , including B2B & B2C card solutions , and manage acquirer certifications . Apply a solid understanding of various software development models and testing methodologies . Utilize test management tools such as ALM/HPQC for test planning, execution, and defect management. Collaborate closely with development, business, and QA teams, ensuring clear communication and issue resolution. Required Attributes: Excellent problem-solving and analytical skills . Strong coordination and communication abilities . Self-motivated, detail-oriented, and a proactive team player.

Job Description: Work within a team of dedicated project managers and engineers to deliver technology infrastructure solutions to internal and external clients End-to-end manage infrastructure projects initiated by Markets and Banking Application teams Lead, plan and implement projects against agreed scope, schedule and budget Assess scope and requirements, dependencies, risks, constraints, migration strategies, cost and schedule then deliver Fulfill all regulatory, compliance and business requirements For each project type, from initial scope and planning through location analysis, sizing, managing the technology design teams and delivering the fit out, including: Financial analysis, approval and management Management reporting to senior levels in technology and business Leading internal design and implementation teams Interacting with vendors for procurement and delivery Producing a detailed schedule including all work packages for delivery Job Responsibilities: Manage project scope, budget and approval Manage project processes, schedule, documentation, progress reporting, status meeting and escalation Identify and assign resources working with required technology departments Facilitate meetings among all stakeholders regularly and produce status update reports Maintain good relationship with stakeholders, users, and vendors, etc. Required Skills: Graduate in technology or electronics related discipline Excellent understanding of technology infrastructure with focus on physical & virtual server technologies and deployment, network connectivity technologies including to external parties, storage and middleware Ability to manage multiple complex technical projects and communicate across teams and diverse cultures Strong presentation, analytical, problem solving, facilitation and people skills Excellent written and oral communication in English, interpersonal, and organisational skills Positive can-do attitude; independent, self-motivated, able to work under pressure and accept challenges Financial acumen and understanding of financial planning and reporting

Hands-on experience in designing, launching, & managing Prepaid Forex Card programs. shaping & executing our prepaid product strategy, ensuring seamless operations, regulatory compliance, and delivering value to our customers Required Candidate profile Understanding & internalising the cost and revenue aspects of the card program as given by Network partners. Negotiation with Program managers on various aspects of card launch

Hi, We are actively looking for Business Solutions Product Manager role to be based in our Thane office. Below is the job description: What does a successful "Business Solutions Product Manager" do at Fiserv: As a product, technical, and market specialist, the individual is encouraged to provide thought-leadership and excellence in the sales and delivery of solutions in relation to assigned products. Involved from conception through end of life for a specific product, product group or product line including product management, product development and business development. What will you do: Assist in tracking and reporting product performance throughout its life cycle including product strategy, product planning and issue prioritization. Manage product development process inclusive of product commercialization tasks required to bring product to market. Assist in driving product development and enhancements including road map and statement of direction development. Provide professional consulting service to clients, proactively driving value-based technical solutions and capabilities on sales engagements; Influence product development on innovation roadmap strategy. Drive revenue growth through linking customer requirements to Fiserv solutions and increasing scope of opportunity by designing differentiated solutions comprised of multiple products. Drive channel sales-enablement through differentiated product messaging, solution-based sales training, and value-proposition driven positioning. What will you need to know: 12-15 years of experience in product management, sales, technical support and implementation experience with strong consultative and strategic sales support skill sets. Payment processing and merchant acquiring industry experience is highly desired. Self-motivated, mature and independent, able to handle multi-tasks and work well under pressure. We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protector veteran. Explore the possibilities of a career with Fiserv and Find your Forward with us !

Job Profile: Principal Software Engineer - StoreFront team Location: Bangalore | Karnataka Years of Experience: 9 - 12 We are looking for engineers who have hands-on experience in building highly reliable distributed systems and have deep expertise in database design & performance tuning. Knowledge of Machine Learning and other Predictive Modeling techniques will be added strength. Principal Software Engineers in Swiggy not only contribute to the high-level architecture of several systems but also contribute to the overall success of the product by driving technology and best practices in engineering in their respective teams. They establish technology vision for respective teams and demonstrate how to solve a deeply complex and hard technical challenge, and help communicate that vision upward (CTO), inward (peers and engineering team), and outward (product & business teams). As a Senior Technical Individual contributor, you will be responsible for Building and operating multi-tenant ordering and payment platforms that work across all business lines and subsidiaries. This needs to scale to millions of transactions per day with 99.95% uptime while allowing new business lines to be deployed safely and rapidly. Building and scaling Swiggy Money (our fast-growing wallet) across all business lines and subsidiaries. What qualities are we looking for? Technically hands-on, prior experience with scalable architecture Possess 10+ years of software engineering and product delivery experience Excellent command over data structures and algorithms Exceptional coding skills in either Java or Go Strong problem-solving and analytical skills Good knowledge of distributed technologies, real-time systems of high throughput, low latency, and highly scalable systems. Experience with high-performance product lines catering to millions of daily traffic is a plus. What will you get to do here? Define and implement a long-term technology vision for your team. Serve as a technical lead on our most demanding, cross-functional projects across the Storefront organization. Come up with best practices to help the team achieve their technical tasks and continually thrive in improving the technology of the product/team. Decide technology & tool choices for your team. Experiment with new & relevant technologies and tools, and drive adoption while measuring yourself on the impact you can create. Ensure the quality of architecture and system design. Responsible for end-to-end architecture, and high-level design/low-level design of various systems and applications that you are assigned to. You will also be responsible for writing code and deploying these enterprise applications to production including operational excellence.

: Employer: DWS Group Job Title: Director Principal Engineering Lead Location Pune, India About DWS: Today, markets face a whole new set of pressures but also a whole lot of opportunity too. Opportunity to innovate differently. Opportunity to invest responsibly. And opportunity to make change. Join us at DWS, and you can be part of an industry-leading firm with a global presence. You can lead ambitious opportunities and shape the future of investing. You can support our clients, local communities, and the environment. Read more about DWS and who we are here. Team / division overview The Chief Operating Office (COO) , CTO DWS Tech Division is a key enabler for DWS and is integral to the future success of the company by delivering world-class services across a set of key functions. It covers essential Technology and Operations capabilities, and aims to deliver a platform which is efficient, scalable, resilient and agile. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your responsibilities: Key Responsibilities: Lead the engineering , design and delivery of digital platforms and is responsible for managing or performing work across multiple areas of the bank's overall ITPlatform/Infrastructureincluding analysis, development, and administration. It may also involve taking functional oversight of engineering delivery for specific departments. Work includes: Planning and developing entire engineering solutions to accomplish business goals Building reliability and resiliency into solutions with appropriate testing and reviewing throughout the delivery lifecycle Ensuring maintainability and reusability of engineering solutions. Ensuring solutions are well architected and can be integrated successfully into the end-to-end business process flow. Reviewing engineering plans and quality to drive re-use and improve engineering capability Participating in industry forums to drive adoption of innovative technologies, tools, and solutions in the Bank. Architect, develop, and maintain UI components using React.js and JavaScript. Define and enforce best practices for UI development, coding standards and performance optimization. Collaborate with UI/UX designers, product managers and backend developers to deliver seamless responsive interfaces. Write clean, maintainable and well-documented code. Drive code reviews, unit testing and integration testing processes. Contribute to architecture and design decisions for scalable frontend systems and own performance, accessibility and cross browser compatibility. We are looking for: Must Have Technology Skills: 15-20 years of hands-on technical and functional experience in financial industry app development with technologies such asJava, Springboot, React JS, Kafka, Cloud, CI/CD, Dev Ops, Test Automation. Progressive engineering hands on development experience to lead engineering teams with enterprise scale applications Strong Agile skills with running Dev Ops, IT Risk and control, SRE scrum teams and squads. Skills that will help you shine: Team Management: Experience with people development with respect to training, upskilling, providing right opportunities within India and global squads. Promotes engineering culture and improves productivity amongst India FTE and vendor staff. Grooms and coaches the team providing proper career progression. Dynamic resource management and close collaboration with DWS global tech and product teams. Excellent skills and appetite to maintain risk & control hygiene. Streamline ITAO processes with automation. Will require broader promotion of people strategy activities within DWS Tech India. Recruits additional talent in a timely manner, grows the team in India with new skills such as Workfusion AI, Blockchain & Tokenization. Stakeholder/Business Management: Excellent stakeholder management and communication skills to work with India operations, EMEA/APAC business leaders. Knowledge in Banking Payment systems will be a huge plus. Educational & technical qualification requirements: Bachelors Degree from an accredited college or university with a concentration in Science or an IT-related discipline (or equivalent) More than 10 years experience (hands-on) development in full stack solutions How we'll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm

Project description The FM CCR BA Team requires a strong Business Analyst to work in Payment Domain Responsibilities Writing business requirements documents that fully and clearly cover the user requirements. Planning the required testing ensuring traceability between requirements and test cases Undertaking functional testing of the delivered functionality to ensure it meets the requirements, where required documenting issues and managing to resolution Providing expert support to the business during User Acceptance Testing Providing user training and support for system implementations including performing user verification testing where required. Pro-actively engage, manage and build strong relationships with both business and technology stakeholders. Taking ownership of technology deliveries from high level requirement through development, testing and deployment. Provide on-going support to the technology teams as required e.g. authoring / reviewing test cases, closing out open issues / questions, managing change request process, maintaining high quality UAT plans, Issue Trackers promoting visibility within the team and to wider program stakeholders. Identify risks and issues early, plan mitigating steps and communicate these to stakeholders in a timely manner Understand business requirements for front office platform design and translate into quality technology solutions. Skills Must have 7+ years of experience in Indian and International trade finance domain Strong understanding of ISO 20022 messaging standards and their application in payment systems Experience with Payments Schemes and SWIFT formats (Pain, Pacs, Camt etc) Knowledge of Payment Systems and Technologies Experience in Payment Industry, Banking or Fintech Familiarity with relevant regulations and standards Strong analytical and problem-solving skills. Strong experience in Business Analysis and Requirements Gathering Excellent communication skills with ability to lead domain discussions Nice to have -- Other Languages EnglishC2 Proficient Seniority Senior

Implement key strategic change initiatives into the countries / region as part of the technology and project capabilitybuild Proven capability to understand and integrate the broader impact of payment systems on overall business objectives and business outcomes Ensure benefits realization from change activities - comparing actual benefits with expected benefits and driving the change to ensure the full extent of the benefits Constantly prioritises tasks and the Team s backlog with the customer at the heart of their decision making and ensures timely implementation. Enhance team culture by contributing to the energy and morale. Promote continuous improvement, open communication, and collaboration to boost team performance and project outcomes. Liaise with Tribe leads and other POs to ensure the squad has the right amount of support required to succeed Ability to galvanise a diverse group of people around a common mission Liaise with appropriate Product Managers, Risk Managers and Senior Management to approve any deviations. Identify trends, risks issues; implement controls; resolve and/or report risks and escalate them as required. Ensure that status of work is communicated effectively to all stakeholders Engage with customer groups to understand both stated and unstated needs and ensure they are represented in thedesign of solutions Provide training to the Operations users on the to-be flows Provide Implementation Support to countries during Warranty period Develop relationships with key stakeholders within Payment Operations, Payments Technology, various Project squads, Wholesale Digital team. What will you bring To grow and be successful in this role, you will ideally bring the following: Extensive years in a banking or financial services role with a focus on payments. Assist with the development of Requirements or Epics, Themes and Features into user stories Experienced in leading cross-functional teams to deliver complex projects on time and within budget, utilizing strong planning, communication, and problem-solving skills Strong knowledge of payments products - ACH, RTGS, RTP and cross border Knowledge of regulations and industry standards Strong understanding of digital channels and host to host integrations from business perspective. Must be a confident user of Jira, Confluence You re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we d love to hear from you.

We are seeking a Security and Loss Prevention Specialist to strengthen our delivery network operations in Mumbai. This role will execute security initiatives through proactive and reactive measures to protect assets and mitigate risks. The specialist will conduct regular audits, monitor processes, and implement preventive controls through systematic risk assessment. Key responsibilities include conducting detailed investigations into financial irregularities, coordinating with legal teams for enforcement actions, and implementing corrective measures. The role involves regular reporting of findings and driving process improvements. This position requires significant field presence with regular travel within the assigned region and ability to work flexible hours Basic Qualifications: - Bachelors degree or equivalent through experience - 4+ years of experience in Security, Loss Prevention, Shrinkage, Asset Protection, or Investigations - 3-5 years of experience in law enforcement or security and loss prevention profession - Demonstrated experience in security auditing and investigations - Up-to-date knowledge of security equipment and technology - Experience in coordinating security investigations of complex nature - Strong understanding of information security processes and systems - Previous experience in MNC environment - Proven track record of stakeholder management - Strong documentation and reporting skills Preferred Qualifications: - Professional certification in Security Management or related field - Experience in e-commerce or logistics security operations - Advanced knowledge of investigation techniques and protocols - Strong background in cash handling process controls - Experience in conducting training programs - Proficiency in data analysis and reporting tools - Regional language proficiency based on location - Experience in process improvement initiatives - Knowledge of digital payment systems and associated risks - Understanding of retail/logistics operational dynamics - Experience in implementing preventive control measures - Track record of successful investigation closures - Understanding of legal frameworks related to financial fraud - Bachelors degree or equivalent through experience - Minimum 4 years of experience in Security, Loss Prevention, Shrinkage, Asset Protection, or Investigations - 3-5 years of experience in law enforcement or security and loss prevention profession - Demonstrated experience in security auditing and investigations - Up-to-date knowledge of security equipment and technology - Experience in coordinating security investigations of complex nature - Strong understanding of information security processes and systems - Previous experience in MNC environment - Proven track record of stakeholder management - Professional certification in Security Management or related field - Experience in e-commerce or logistics security operations - Advanced knowledge of investigation techniques and protocols - Strong background in cash handling process controls - Experience in conducting training programs - Proficiency in data analysis and reporting tools - Regional language proficiency based on location - Experience in process improvement initiatives - Knowledge of digital payment systems and associated risks - Understanding of retail/logistics operational dynamics - Experience in implementing preventive control measures - Track record of successful investigation closures - Understanding of legal frameworks related to financial fraud

Tachyon is Cloud Native, Cloud Agnostic, API first core accounting system capable of powering any asset (secured and unsecured credit cards, term loans, mortgage etc) or any liability (saving account, current account) product with focus on both retail and corporate banking. Youll be working closely with the leadership and the rest of the Zeta product team to define, build and scale one or more of below products: 1. Credit card 2. Core accounting 3. Digital payments Responsibilities Planning :Define the product Execution: Coordinate actions across the org to enable its success Drive product adoption Discovery : Research existing demand, explore the problem space through the lenses of viability, feasibility, usability, customer empathy and ethical assumptions Get feedback early and often, often co-designing with customers or prospects Map solutions to specific opportunities Prioritisation : Apply skills from user science, analytics and business acumen to identify customer and user problems. Apply the lens of strategy, user goals and Tachyon s purpose to prioritize problems to solve. Communication : Evangelize and communicate the product plan. Apply low fidelity design to present vision for solutions to problems. Collaboration : Collaborate with engineers and designers to arrive at the detailed solutions to problems. Collaborate with Sales and Customer Success to understand and eliminate obstacles to adoption and usage. Work with Marketing to bring new features to life on various communication touch points Execution : Own the roadmap for one or more parts of the product. Work with engineering and design to plan launch scope. Together with engineering and design, break-down scope into launch iterations Iteration : Design a customer feedback loop and optimism for customer and business success metrics Decide what features to change and prioritize iterations based on ROI Execute strategies that will drive measurable growth in adoption and engagement Skills At least 5+ years of experience in a Technology Product Management role You should have a track record of either marketing or building shipping high quality Enterprise or SaaS products owning the process end to end Formulating product strategy factoring industry trends, market, and competition Adapting to complex situations with an aim to achieve business goals Building web applications and interfaces with modern UX/UI patterns Excellent communication (written and verbal) and interpersonal skills An engineering / technical / marketing background that will allow you to reason about product trade-offs and make good choices with minimal inputs from engineers You conceive possibilities, think big picture, but deliver on the details Optional - prior experience in payment systems or accounting systems Experience Qualifications: 8+ yrs of total experience in an engineering and/or product role 3+ yrs of experience in shipping successful B2B productsand in serving data to customers BE/BTech from any reputed engineering institutions, computer science engineering would be preferred. Any management degree from a Tier 1/2 institute would be a plus Life At Zeta At Zeta, we want you to grow to be the best version of yourself by unlocking the great potential that lies within you. This is why our core philosophy is People Must Grow. We recognize your aspirations; act as enablers by bringing you the right opportunities, and let you grow as you chase disruptive goals. #LifeAtZeta is adventurous and exhilarating at the same time. You get to work with some of the best minds in the industry and experience a culture that values the diversity of thoughts. If you want to push boundaries, learn continuously and grow to be the best version of yourself, Zeta is the place to be! Explore the life at zeta Zeta is an equal opportunity employer

ql-editor "> Location: Gurgaon Job Type: Full-time Experience Required: 0-2 year Industry: Financial Services / Fintech / Payments Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner Resolve customer issues related to digital payments, transaction failures, refunds, chargebacks, and account discrepancies Escalate unresolved queries to the appropriate departments and ensure follow-through Maintain detailed records of customer interactions, issues, and resolutions using CRM tools Collaborate with the technical and operations teams to address recurring issues and improve customer experience Provide feedback to the product team based on customer pain points Stay up-to-date with industry trends, product updates, and regulatory guidelines in the payments domain Required Skills and Qualifications: Minimum 6 month of customer support experience in the payments or fintech industry Strong understanding of digital payment systems, payment gateways, UPI, cards, wallets, and banking protocols Excellent verbal and written communication skills in English (regional language proficiency is a plus) Good problem-solving skills and attention to detail Ability to multitask and manage time effectively in a fast-paced environment Familiarity with customer support tools or similar CRMs Basic knowledge of fraud prevention and KYC/AML guidelines is an advantage Preferred Qualifications: Bachelor s degree in Business Administration, Finance, Commerce, or a related field Experience in a startup or high-growth fintech environment is a plus

Greetings, We have an excellent opportunity for a Manager - GCP Funding 10+ yrs @ Avalara Technologies, Pune. Shift Timing IST 2.00pm to 11.00pm All 5 days' work from office in a week What You'll Do: The Manager- GCP Funding is a key member of the Global Client Payments team. This role will oversee operational functions related to client tax funding and be responsible for incoming tax funding processes, supporting monthly, quarterly, and annual financial reporting, and customer inquiries. Reporting to the Sr. Manager, Tax Compliance, the Manager will also work to improve processes by participating in automation projects and initiatives. Job Duties: The general responsibilities for this position will focus on client tax funding operations, managing incoming client funds, ensuring accurate allocation and reporting. This role will be expected to lead, inspire, and ensure appropriate accountability, critical thinking, and ownership in a highly operational and analytical organization. Responsible for accurate and timely client tax funding reconciliation and reporting across 5 unique business units Responsible for the tracking and reporting of short funded customer accounts Responsible for measuring and communicating team performance against established goals providing guidance and course correction if necessary Responsible for Hiring and mentoring team members for growth Special projects as assigned Exposure to Goal setting for self and team members across all IC levels Play a crucial part in hiring talent and grooming them for growth within the team members Understand the training needs well and collaborating with SMEs and L&D Experience in managing the performance discussions with the team members regularly Achieving key KPI targets set by the department. This may be subject to revision couple or more times yearly Customer focused with excellent communication skills you will be able to explain and convey information clearly to clients (as may be required) Collaborating with all the stakeholders effectively without any escalation Developing as a people manager, supporting employees by providing guidance, coaching, training and having regular 1:1's. Partner with manager on employee related issues, performance reviews & career conversations. Play an important role for all Exec and Client escalations. Also propose appropriate RCAPA for future Understanding possible automation areas and partner with Engineering / Product teams Being Proactive rather than being reactive in managing potential challenges and people issues Participate in functional area meetings by not only providing feedback on content but also speaking in front of the team on a specific topic. What You'll Need to be Successful: Qualifications: Undergraduate degree, prefer Accounting or Finance (MBA is preferred) 10+ years of finance, corporate treasury operations, or tax-related experience 5+ years of operational management/team leadership experience Demonstrated work experience in the areas of treasury or finance operations Experience successfully leading a high-performing team in a high-volume Treasury or Finance organization Should have done Goal setting and Performance appraisals for his / her team Should have excellent language skills in English (oral and written) MBA in Finance (preferably) MS Excel (intermediary to Advance) skills. Other MS office apps proficiency Technical Skills: Strong analytical, research, and critical thinking skills Excellent written and verbal communication skills Must possess advanced MS Excel capabilities and be capable of marrying technical and business-level input to support daily operations Ability to understand the conceptual basis of accounting guidance as well as mechanics of execution Able to demonstrate accuracy and composure under tight deadlines

We are seeking a Security and Loss Prevention Specialist to strengthen our delivery network operations in Hyderabad. This role will execute security initiatives through proactive and reactive measures to protect assets and mitigate risks. The specialist will conduct regular audits, monitor processes, and implement preventive controls through systematic risk assessment. Key responsibilities include conducting detailed investigations into financial irregularities, coordinating with legal teams for enforcement actions, and implementing corrective measures. The role involves regular reporting of findings and driving process improvements. This position requires significant field presence with regular travel within the assigned region and ability to work flexible hours Basic Qualifications: - Bachelors degree or equivalent through experience - 4+ years of experience in Security, Loss Prevention, Shrinkage, Asset Protection, or Investigations - 3-5 years of experience in law enforcement or security and loss prevention profession - Demonstrated experience in security auditing and investigations - Up-to-date knowledge of security equipment and technology - Experience in coordinating security investigations of complex nature - Strong understanding of information security processes and systems - Previous experience in MNC environment - Proven track record of stakeholder management - Strong documentation and reporting skills Preferred Qualifications: - Professional certification in Security Management or related field - Experience in e-commerce or logistics security operations - Advanced knowledge of investigation techniques and protocols - Strong background in cash handling process controls - Experience in conducting training programs - Proficiency in data analysis and reporting tools - Regional language proficiency based on location - Experience in process improvement initiatives - Knowledge of digital payment systems and associated risks - Understanding of retail/logistics operational dynamics - Experience in implementing preventive control measures - Track record of successful investigation closures - Understanding of legal frameworks related to financial fraud - Bachelors degree or equivalent through experience - Minimum 4 years of experience in Security, Loss Prevention, Shrinkage, Asset Protection, or Investigations - 3-5 years of experience in law enforcement or security and loss prevention profession - Demonstrated experience in security auditing and investigations - Up-to-date knowledge of security equipment and technology - Experience in coordinating security investigations of complex nature - Strong understanding of information security processes and systems - Previous experience in MNC environment - Proven track record of stakeholder management - Professional certification in Security Management or related field - Experience in e-commerce or logistics security operations - Advanced knowledge of investigation techniques and protocols - Strong background in cash handling process controls - Experience in conducting training programs - Proficiency in data analysis and reporting tools - Regional language proficiency based on location - Experience in process improvement initiatives - Knowledge of digital payment systems and associated risks - Understanding of retail/logistics operational dynamics - Experience in implementing preventive control measures - Track record of successful investigation closures - Understanding of legal frameworks related to financial fraud

We are seeking a Security and Loss Prevention Specialist to strengthen our delivery network operations in Pune. This role will execute security initiatives through proactive and reactive measures to protect assets and mitigate risks. The specialist will conduct regular audits, monitor processes, and implement preventive controls through systematic risk assessment. Key responsibilities include conducting detailed investigations into financial irregularities, coordinating with legal teams for enforcement actions, and implementing corrective measures. The role involves regular reporting of findings and driving process improvements. This position requires significant field presence with regular travel within the assigned region and ability to work flexible hours Basic Qualifications: - Bachelors degree or equivalent through experience - 4+ years of experience in Security, Loss Prevention, Shrinkage, Asset Protection, or Investigations - 3-5 years of experience in law enforcement or security and loss prevention profession - Demonstrated experience in security auditing and investigations - Up-to-date knowledge of security equipment and technology - Experience in coordinating security investigations of complex nature - Strong understanding of information security processes and systems - Previous experience in MNC environment - Proven track record of stakeholder management - Strong documentation and reporting skills Preferred Qualifications: - Professional certification in Security Management or related field - Experience in e-commerce or logistics security operations - Advanced knowledge of investigation techniques and protocols - Strong background in cash handling process controls - Experience in conducting training programs - Proficiency in data analysis and reporting tools - Regional language proficiency based on location - Experience in process improvement initiatives - Knowledge of digital payment systems and associated risks - Understanding of retail/logistics operational dynamics - Experience in implementing preventive control measures - Track record of successful investigation closures - Understanding of legal frameworks related to financial fraud - Bachelors degree or equivalent through experience - Minimum 4 years of experience in Security, Loss Prevention, Shrinkage, Asset Protection, or Investigations - 3-5 years of experience in law enforcement or security and loss prevention profession - Demonstrated experience in security auditing and investigations - Up-to-date knowledge of security equipment and technology - Experience in coordinating security investigations of complex nature - Strong understanding of information security processes and systems - Previous experience in MNC environment - Proven track record of stakeholder management - Professional certification in Security Management or related field - Experience in e-commerce or logistics security operations - Advanced knowledge of investigation techniques and protocols - Strong background in cash handling process controls - Experience in conducting training programs - Proficiency in data analysis and reporting tools - Regional language proficiency based on location - Experience in process improvement initiatives - Knowledge of digital payment systems and associated risks - Understanding of retail/logistics operational dynamics - Experience in implementing preventive control measures - Track record of successful investigation closures - Understanding of legal frameworks related to financial fraud

We are seeking a skilled Payments Test Analyst to join our dynamic team. The ideal candidate will possess in-depth knowledge of payment systems, specifically ISO 20022, and demonstrate expertise in both functional and automation testing. Proven experience in CBPR+ ISO20022 and Domestic RTGS ISO20022 roll out is a plus. Responsibilities 1. Payment System Testing Conduct comprehensive testing of payment systems, ensuring compliance with ISO 20022 standards. 2. Functional Testing Develop and execute functional test cases to validate payment processing functionalities, identifying and documenting defects as needed. 3. Automation Testing Design, implement, and maintain automated test scripts to enhance efficiency and coverage of payment system testing. 4. Requirements Analysis Collaborate with stakeholders to understand payment system requirements, ensuring accurate and thorough test coverage. 5. Defect Management Track and manage defects through their lifecycle, providing detailed reports and collaborating with development teams for resolution. 6. Regression Testing Perform regression testing to validate the stability of payment system enhancements and updates. 7. Documentation Create and maintain detailed test documentation, including test plans, test cases, and automation scripts. 8. Collaboration Work closely with cross-functional teams, including developers, business analysts, and project managers, to ensure seamless integration of testing processes. Primary Skills Qualifications - Bachelor's degree in Computer Science, Information Technology, or related field. - Proven experience as a Test Analyst in the payments domain. - Expertise in ISO 20022 standards. - Strong knowledge of functional testing methodologies and best practices. - Proficiency in automation testing tools, such as Selenium or equivalent. - Excellent analytical and problem-solving skills. - Effective communication and collaboration skills. You are an experienced Quality Engineer who can work in various environments. You have demonstrable relevant work experience in Agile projects for clients for at least 3 years. Automation plays an important role in your test activities and you understand and use the tooling to support this.

7+ yrs of strong exp on Java with considerable knowledge of JVM internals Good exposure to payments order management, payment execution and clearing and settlement functions.• exp. in various spring projects: Spring boot, Spring Cache etc Required Candidate profile implementation of largescale Greenfield Payment Solutions.Distributed microservices based business services for Payment processing State management of payment flows Error handling and roll back

Role Purpose The role includes the responsibility for Supplier maintenance, Electronic payments/Fund transfers, Check payments/ Specialty activities (resolving of exceptions) as per defined SLA for Corporate, Owned, and Managed hotels. Key Accountabilities Support all customer and business queries. Good understanding of the key policies impacting the process Should have sound process Knowledge Active participation and support in team & process related projects/initiatives. Uploading Bank reconciliation in ARM & keeping a track of all open items and ensuring their timely clearance. Mentoring and coaching of new team members at analyst level Support in seamless audit & comply process activities as per SOX compliance. Ensuring timely and accurate payment to suppliers through usage of accounting systems and banking platform. Driving set up of payment systems including layouts and testing & interaction with other functions and hotels/corporate and banking partners for related activities in a timely manner. Ensuring timely and accurate maintenance of supplier s data in Psoft. Ensuring periodic updation and cleanliness of supplier s database to meet process expectations. Assistance in formulation of SOPs and ensuring compliance to SOP s and applicable policies related to creation and maintenance of suppliers and payments, Key Skills & Experiences Education and Experience Bachelor s (B.Com) degree or Masters degree in Finance or accounting , 3+ years of work-related experience in accounting including experience in Journal entries. Technical Skills and Knowledge Good knowledge of relevant Systems and applications used in accounting function like PeopleSoft. Conversant with MS Office, ERP exposure Other Skills Communication - Possess good communication skills. Flexibility - Flexible to work in multiple shifts - Ability to work in cross functional teams Role Purpose The role includes the responsibility for Supplier maintenance, Electronic payments/Fund transfers, Check payments/ Specialty activities (resolving of exceptions) as per defined SLA for Corporate, Owned, and Managed hotels. Key Accountabilities Support all customer and business queries. Good understanding of the key policies impacting the process Should have sound process Knowledge Active participation and support in team & process related projects/initiatives. Uploading Bank reconciliation in ARM & keeping a track of all open items and ensuring their timely clearance. Mentoring and coaching of new team members at analyst level Support in seamless audit & comply process activities as per SOX compliance. Ensuring timely and accurate payment to suppliers through usage of accounting systems and banking platform. Driving set up of payment systems including layouts and testing & interaction with other functions and hotels/corporate and banking partners for related activities in a timely manner. Ensuring timely and accurate maintenance of supplier s data in Psoft. Ensuring periodic updation and cleanliness of supplier s database to meet process expectations. Assistance in formulation of SOPs and ensuring compliance to SOP s and applicable policies related to creation and maintenance of suppliers and payments, Key Skills & Experiences Education and Experience Bachelor s (B.Com) degree or Masters degree in Finance or accounting , 3+ years of work-related experience in accounting including experience in Journal entries. Technical Skills and Knowledge Good knowledge of relevant Systems and applications used in accounting function like PeopleSoft. Conversant with MS Office, ERP exposure Other Skills Communication - Possess good communication skills. Flexibility - Flexible to work in multiple shifts - Ability to work in cross functional teams

A robust understanding of major Payment Market Infrastructure Groups (CHAPS, FED, CHIPS, TARGET). Strong experience with technical rules and compliance for these MIGs. Contribute to project planning and execution and ensure alignment with overall programme plan and objectives. Work with the Test Manager and SMEs to co-ordinate the preparation of SIT and UAT test cases. Work with MSS technology and MSS Operations to ensure complete and robust testing and go-live approach is supported. Work the ISO regional leads and/or MSS Operations to ensure business readiness is complete before go-live

Job Title: ========= Payments Expert / Payments Developer / Payments Architect / Subject Matter Expert [SME] / Business Analyst / Test Engineer Project: ======== Our client is Gulf based banking client, who is gearing up for - Mobile Payments for their banking network. Job Location: -- Onsite Locations ============ Riyadh - Saudi Arabia Doha - Qatar Dubai - UAE Offshore - Locations: ================= Bangalore Pune Hyderabad Chennai Salary Per Month: ============== 10K AED - 15K AED - Full Tax Free - Depending on Experience Project duration: ============= 2 Years Initially Desired Experience Level Needed: =========================== - Overall: 5 - 9 Years IT experience Experience: ========== You should have experience in 1 or more of the following: - Experience in ISO 8583 / SWIFT Messages - Experience with payment systems like VISA / MasterCard / American Express / Discovery / Rupay cards - Experience in Authorizations / Clearing & Settlements - Experience in Mobile Payments / UPI payments - Knowledge in Banking E-Channels like 3D Secure and Mobile Payments / OTP Payment Systems - Experience with banking software like iFlex / Flexcube / T24 - Experience in configuring web payments like STRIPE - Experience in fixing live / production issues for payments Technical: ========= - Experience in SQL with Oracle / DB2 / SQL Server - Knowledge of message queuing systems like IBM Message Broker - Knowledge of Integration systems like IBM Websphere / TIBCO / Mulesoft / WebMethods - Exposure to Unix / Linux System - Unix Shell Scripting / Perl / PHP scripting Benefits: ======= - Work Permit + visa + Insurance + Air Tickets , will be sponsored by the company - Long term (18-24 Months) Project - Good $ Salary - Full Tax Free Salary - Family visa sponsored Total No. of positions: ================== 05 Job Ref Code: ============ PAYMENTS_0525 Email: ===== spectrumconsulting1977@gmail.com If you are interested, please email about your payments experience and delivery skills (brief note of your area of expertise in payments) and email your CV as ATTACHMENT with job ref. code [ PAYMENTS_0525 ] as subject..

Position: Team Leader Software Development(4-6Yrs) he Incumbent will: Be the key person accountable for Project Delivery- managing end to end delivery of high-quality projects, meeting all required functionality, within allocated schedule and budget. Managing the team assigned to deliver projects and achieve assigned project goals. Be responsible to ensure continued customer delight. Responsibilities: 1. Own the entire delivery of assigned projects. 2. Responsible for managing multiple projects involving 5-8member team 3. Responsible for the end-to-end delivery; ensuring that Project Delivery Metrics are controlled throughout the project lifecycle. Tracking project requirements and implementation throughout different phases. 4. Participate in business meetings with Function/Delivery Heads; review contracts, carry out risk analysis and mitigation exercises and update the Management on the same. 5. Coordinate and communicate with the client on project related matters. 6. Coach/ mentor the members in the project and provide necessary support to them. Desired Profile: 1. B.E/B. Tech. -CS/ IT/ MCA, M. Tech or Equivalent degree from a reputed institute preferred, with 4-6 years of relevant industry experience across a wide variety of development projects. 2. Knowledge of SOAP/Rest API, Multithreading, Web Application concepts, Program/Logic writing, Data structure. 3. Good experience on Core Java, JSP, Servlets, EJB, Oracle/SQL 4. Banking retail loan and MSB is an advantage. 5. Database knowledge of table, stored procedure, functions, can write queries, primary key, unique key, joins, referential integrity, and normalization, performance tuning.

About PhonePe Group: PhonePe is Indias leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Associate Manager - Risk Investigations At PhonePe, we are on a mission to make everything you do with your money an easy, fast and secure experience. We are looking for passionate professionals to drive this mission. The PhonePe Fraud Risk Operations team is a high impact team whose goal is to mitigate risk and improve the trust and safety for various PhonePe products. If your dream is to build processes and tools that would impact millions of customers, partnering with some of the best minds and executing on your dreams with purpose and speed, join us! Associate Manager Merchant Risk investigations at PhonePe would have the following core responsibilities: In charge of managing a team of Investigation specialists who investigate transactions/accounts across various PhonePe products and take appropriate actions based on processes, tools and high-judgment decisions. Provide leadership and administrative support to his/her team and manage them to achieve and constantly exceed real time service levels based on forecast and capacity Serves as a leader and POC for resolving internal/external escalations of a supervisory nature. Sets the vision, direction, and culture of the team by managing individual and team performance, expectations and goals. Provides individual coaching feedback sessions and conducts weekly/monthly one-on-ones and focuses on the people development of their team. Achieves process improvement via projects that involve one or more teams within the organization. Focuses on identifying key areas for improving trust and safety for PhonePe platform, improving customer experience by minimizing friction that might be caused due to risk mitigation measures. Formulation & implementation of Policies and Procedures to govern risks. Cultivate strong risk culture by creating risk awareness at all levels using structured training programs Timely and accurate reporting of risks to Senior Management and stakeholders Conduct risk assessments for new projects/initiatives and change management with a view to pre-assess risks Define appropriate KRIs with thresholds and monitor violations for identified risks Promote sharing of Best Practices across Operations Ensure up-to-date knowledge and adherence to regulatory requirements and industry best practices within the team, guiding and training team members as needed The Key to success in this role is the ability to understand the teams vision and raise the bar on the job core responsibilities of Operate, Continuous Improvement, Communicate and People Development. The incumbent is required to demonstrate strong performance in the following areas: Keeps abreast of fraud trends and other risk issues impacting the Payment Systems. Ensures that PhonePe leads the curve in identifying and preventing new fraud patterns. Identifies proactive action plans to improve efficiency and reduces time to detect new fraud Modus Operandi. Delivers significant business impacts and continuous improvement to quality, productivity and customer experience. Works with Analytics, Product and Tech teams to articulate and prioritize feature needs for the investigation tool sets. Consistently demonstrates timely delivery of projects on roadmap to support the department vision. Develops the Performance levels and skills of the team through continuous closure of performance feedback loops. Possesses the ability to recruit excellent team members into their team. Communicates effectively to align organizational goals with individual goals. Desired Qualifications and Skills set: The ideal candidate should have 7-10 years of Operations experience. This experience should preferably contain 3-5 years of People Management , additional experience in Program/Project management adds further value to the candidature . Domain expertise in payments/fintech is an added advantage and will be preferred. This role requires the candidate to possess the ability to conduct excellent deep dives and function in an ambiguous, fast paced work environment in order to come up with in-depth understanding of fraud MOs, impacts on customer and merchant lifecycle journey across various products and devise mitigation strategies Role Requirements: Relevant 7-10 years of industry experience across Operations, Risk, Fraud investigations etc. Proven experience across the domain of Risk management , Investigations and Fraud Prevention Strong oral and written communication skills is a must Team player; ability to interface and build relationships at all levels internally and externally Project management/Program management capability to lead strategic projects to drive closure with a sense of urgency with cross functional stakeholders, holding POCs accountable for timelines and respective ownerships Strong bias for action with exceptional problem solving skills, candidate is expected to be able to influence senior stakeholders without authority and build traction on high risk tracks for speedy resolution Bachelor degree is required to apply for this position, Masters preferred Advanced working knowledge of MS Office, SQL Ability to crunch data and generate meaningful insights on risk trends Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe . PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe .