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1 - 4 years
6 - 10 Lacs
Bengaluru
Work from Office
Why Verifone For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success. Position Summary: We are seeking a motivated and experienced Bilingual Team Leader to coach, develop, and support a team of 10 15 frontline Technical Support Representatives. This role is pivotal in ensuring high performance, strong team engagement, and exceptional customer service delivery in both English and Hindi. The ideal candidate is a natural coach with a passion for leadership, fluent in both required languages, and experienced in technical support environments. Essential Duties and Responsibilities: Coach & Develop: Provide regular 1:1 coaching, feedback, and performance reviews to ensure team members meet and exceed individual KPIs and quality standards. Monitor Performance: Use key metrics to track and analyze individual and team performance; proactively address gaps through training and development plans. Support Daily Operations: Act as a point of escalation for complex customer issues, ensuring timely and effective resolution. Foster Engagement: Create a positive and inclusive team culture that promotes collaboration, motivation, and accountability. Conduct Training: Deliver and reinforce training on products, troubleshooting procedures, and customer service best practices. Communication: Ensure team members are informed and aligned with business goals, process changes, and customer needs. Continuous Improvement: Identify and implement process improvements based on frontline feedback and data analysis. Bilingual Support: Communicate fluently and professionally in both English and Hindi with team members and customers as needed. Qualifications: Language Proficiency: Fluent in English and Hindi, both verbal and written. Experience: 2+ years in a leadership role within a technical support or customer service environment. Coaching Skills: Proven ability to coach, motivate, and develop high-performing teams. Technical Aptitude: Strong understanding of technical support processes, tools, and troubleshooting. Communication: Excellent interpersonal, verbal, and written communication skills. Adaptability: Able to manage priorities and adapt to changing business needs in a fast-paced environment. Tools Proficiency: Familiarity with CRM systems, call center tools, and performance reporting platforms. Our commitment Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Posted 1 month ago
7 - 10 years
13 - 18 Lacs
Bengaluru
Work from Office
Why Verifone For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success. About the role Software QA engineer is responsible to ensure the best quality and quick turnaround delivery from the earlier stage of project development through automation. The role demands good practices and automation tooling to generate the automation frameworks or tools that complement the Automation Framework used by the team for testing the applications. The role is expected to lead the complete responsibility of QA tasks for the assigned project and should complete them successfully with minimal direct supervision. The one personifying this role will be expected to work in a dynamic multi-dimensional work environment and possess excellent interpersonal, written, and verbal social skills. Sense of urgency, Self-motivation, accountability and commitment are some of the desired attributes. What youll do Work as part of multi-functional, passionate agile project teams to ensure quality is driven into the heart of the development process from requirements definition through to delivery. Chipping in toward predictable delivery of quality releases. Research, recommend and implement tools as needed with the goal of growing automation usage. Mentor team members on product testing practices and tools. You should aggressively bring issues and problems to the attention of the team; generating, proposing and implementing innovative solutions to solve them. You should do defect logging and tracking. Co-ordinate with other project teams like development, Program Management, and support teams for any project specific activities. Mentor new and junior team members to execute testing activities and resolve day to day operational issues w.r.t. testing. What qualifications will you need to be successful Should hold at least B.E degree (CS, EC, IT, IS) or any post-graduation (ME/M.Tech/MCA). 7-10 years of experience in software testing. Thorough understanding of SDLC, specifically automated QA processes in agile development environments. Proficient with bug tracking and test management toolsets to support development processes. Strong working knowledge of testing fundamentals such as TDD & BDD. Excellent experience in Manual testing. Experience in Agile PLC is required. Should have work experience in task breakdown and estimation. You should mentor new team members for smooth project execution. Experience in resolving technical issues. Experience in working with multi-site project teams. Ability to manage numerous projects concurrently. You should possess excellent social skills. Our commitment Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Posted 1 month ago
7 - 10 years
10 - 14 Lacs
Bengaluru
Work from Office
Job Title: Lead Analyst - Banking Operations Job Category: P3 Job location: Bangalore Shift Timings: 3.30 PM - 12.30 AM About the Job: The Enterprise Payment Command Center (EPCC) manages the non-IT aspects of incidents, engaging partners to assess the customer, risk and compliance impact of production issues and coordinating appropriate responses. EPCC provides incident reporting to identify and address trends, thus mitigating customer and operational impacts through early identification of actionable issues before they increase in scope and severity. This Business Analyst position supporting EPCC coordinates directly with other operations, technology, and product partners, and interacts with employees at all levels of the organization. The role provides comprehensive support and response coordination to payment incidents. The Analyst is responsible for monitoring, researching, reviewing, and triaging the business aspect of payment incidents, and analyzing data sources for dissemination and reporting purposes. The successful candidate will ensure compliance with standard operating procedures in a timely manner and in a fast-paced environment. The shift is variable due to the 24/7 operating nature of the payment environment. This position also performs advanced data analysis to identify trends and factors that impact the payment ecosystem and collaborates to identify solutions to mitigate future impacts. Prepares both detailed and executive-level reports by examining and summarizing data. May occasionally guide less experienced analysts or assist in development of process enhancements. Responsibilities Data Analysis - Sources, compiles, and interprets data. Validates data for accuracy and analyzes for trends and opportunities, effectively communicates analysis output. Operational Support - Provides daily support for business operations by responding to inquiries, identifying issues, and working to improve standard practices. Assists in implementing recommended modifications and enhancements to team processes. May serve as an analytics resource to wider organization or business units. Compose incident narratives and track incidents to resolution; inform multiple stakeholders through delivery of reporting and presentations in verbal and/or written format via various communications and forums. Triage and escalate cases with Legal, Compliance, and Regulatory Relations, as needed. Monitor and support site and regional crisis management conference calls, gathering and providing intelligence and information (weather, travel, security, etc.) as required. Identifying Opportunities Determines trends and opportunities for business needs through analysis and reporting. Assists in creating specifications, project plans, or other forms of documentation to communicate business initiatives to wider work group. Participate in and lead payment incident responses daily, identifying and triaging potential impacts. Responsible for identifying gaps and opportunities within the current payment ecosystem, including gathering information from a variety of sources internal to and external of the firm; normalizing and correlating the information; providing recommendations. Reporting - Produce reports based on data analysis, industry trends, and process capabilities. Identify patterns, problems, and areas of improvement. Works within established procedures, processes and/or regulatory guidelines and adhere to escalation matrix. Handle queries from internal teams by performing thorough research. Assisting the peers with their queries and knowledge sharing. Displays traits of personal accountability, learning and growth. Work with internal business partners and vendors as required. Accountability for understanding and adhering to bank policies, procedures, legal and compliance requirements are critical in this role. Skills: Strong ability to multi-task, handle high volumes, and support cross-functional teams. Excellent written and verbal communication skills with ability to effectively convey information. Proficient at independently researching and solving complex scenarios. Solid networking skills, strong ability to establish relationships with internal clients. Strong attention to detail. Strong critical thinking skills with the awareness to know when to challenge or question. Able to work in a transforming environment and be an ambassador for change. Strong presentations skills and sharing of thought process. A self-starter with the ability to proactively identify individual priorities based upon team goals. Qualifications and Experience: Bachelor's Degree/MBA Bachelor’s Degree/master’s degree preferred (preferably Commerce/MBA) 6-8 years of banking experience in the following business area: Command center Incident management, Business Analytics and Payment Operations
Posted 1 month ago
2 - 5 years
3 - 6 Lacs
Mumbai, Navi Mumbai
Work from Office
QualityKiosk Technologies is one of the worlds largest Digital Quality Engineering partners and pioneers in performance engineering for largest Banking and Financial Services, Telecom and Automobile clients. QualityKiosk counts more than 50 of the Fortune 100 companies of India and 18 of the Fortune 500 companies across the globe as clients. We have an excellent opportunity for Manual Tester Salary: Best in Industry Location: Mumbai (f2f interview) Requirement: Hand on Experience in Internet banking/Fund transfer/Retail banking/corporate banking/Cash management systems. Domain skills in Banking / Financia l Services NEFT, RTGS, IMPS or UPI Good concepts of Manual Testing API will be added advantage. Flexible to travel client location. Should be able to identify Risks and highlight when require Interested candidates can share their updated resumes on hasan.khan-qkct@qualitykiosk.com Hasan khan | 8652847486 only WhatsApp
Posted 1 month ago
9 - 12 years
12 - 15 Lacs
Bengaluru
Work from Office
This role requires heavy cross-collaboration with teams across other Platform organizations (Payments, Finance, Partnership) and functions (Product Management, Operations, SOX) to inform, validate, track and influence the implementation and maintenance of the payments platform. This team is currently growing, and the scope includes opportunities to build deeper infrastructural services to provide a platform with which we can easily fulfill business requirements, and offer payment services to people anywhere in the world in a compliant, reliable and cost-effective manner. Core aspects of the role include: Setting and communicating strategy and direction of the team to evolve and maintain current payment systems. Refining team processes and work divisions to enable effective prioritization, planning, and communication of the team s sprint commitments Building relationships and working rhythms across peers and stakeholders in both India and the US Collaborating with organization Staff and Sr. Staff engineers to assist team in aligning architecture trade-offs Coaching and mentoring the team with empathy to do their best work while growing in their roles & responsibilities Creating deliberate plans and opportunities for addressing technical debt & quality, facilitating learning, and encouraging cultural engagement Participating in India site level and global initiatives to create a strong Payments organization Your Expertise 3-5+ years of experience as an Engineering Manager, with 9+ years of industry experience with a BS/Masters or 6+ years of industry experience with a PhD Strong coding abilities and experience with architectural patterns of large, high-scale applications. Experience architecting, building, and maintaining highly available services in a large service-oriented architecture (SOA). Familiarity with patterns, libraries and frameworks for building and testing services, and service-to-service communication. Expertise proactively managing and communicating dependencies across parallel tracks of work and cross-functional stakeholders Demonstrable experience creating expectations, coaching, and mentorship plans for ICs Comfortable independently establishing and validating priorities and direction in the absence of Product Management Track record of contributing to Technical Quality practices and roadmaps for the organization Experience managing distributed teams of varying experience levels Experience managing and interacting with geographically distributed teams and partners is a plus Previous experience building payment systems is a plus
Posted 1 month ago
1 - 6 years
3 - 8 Lacs
Chennai
Work from Office
Designation: Associate Engineer Tech Support Location: Chennai Experience: 1-6 years Candidate who is from Chennai location alone apply for this position. Candidates who have experience with Tech Support with banking domain only apply for this role Who Are We? M2P Fintech is a leading Banking-as-a-Service provider, shaping the future of digital finance. Established in 2014 and headquartered in Chennai, we have a strong footprint across 30+ countries in Asia-Pacific, the Middle East & Africa (MEA), and Oceania. At the forefront of next gen fintech, we drive innovation in banking, lending, and payments infrastructure. Powering global fintech transactions, our comprehensive technology stack enables seamless banking solutions, lending platforms, Buy Now Pay Later (BNPL) services, customized credit cards, prepaid cards, and more. About the Role M2P Fintech is looking for passionate, self-motivated technical individuals that have the desire and capability to think outside the box to solve complex problems. The Engineer acts as the main point of contact for technical issues and works collaboratively with software development, and quality teams, to facilitate problem solving. This role will suit an individual who excels in a challenging and dynamic environment, enjoys providing world-class support and is having a high level of customer centricity. What Will You Do in this Role Take end-to-end Ownership of Application Support for Production Systems Issues resolution. Responsible for, Providing the first-line of after-deployment technical support for applications and and/or associated production systems diagnostics, and network health monitoring. Execution of various compliances testing and financial systems certifications. Deploying applications on client system or production environment. Coordinating and/or for deploying hands-on fixes, patches and software updates at the application level, and as appropriate at the network level. Apply basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Escalates complex problems to the next level of expertise within organization, along with observations from investigative and diagnostic assessments made thus far with possibilities scenarios. Supports root cause analysis and corrective, preventive action planning; and for documenting the learning from support experiences and escalated issues, to enhance the internal knowledge base, to continually. Monitor and track issue/incident tickets, through service desk and other channels, and research, diagnose, troubleshoot and identify solutions to resolve system / application issues, in a timely manner, while ensuring service level requisites (SLAs) are met or exceeded on the better side. Ensure that communications to key stakeholders are provided in a concise and timely manner. Provide some periodical and/or emergency support (i.e. on-call support), as may be needed from time-to-time. What Youll Need to be Successful in this Role B.E. or B.Tech in Computer Science or any equivalent degree. Good knowledge in SQL, Procedure and functions. Good understanding of Databases, Deployment and Monitoring application servers. Experience in doing RCA for any issue in infrastructure or application by debugging logs, source code, database objects or any scripts. Exposure to system administration, scripting languages, automating for workflow and log files analytics etc. Must be able to demonstrate a customer-first approach to support with strong Interpersonal skills and ability to effectively influence and develop strong relationships with key stakeholders. Natural aptitude for troubleshooting & problem-solving. Should be flexible to work in rotational shifts, as per the business requirements. Perks and Benefits Inclusive and People First Culture Health & Wellness Programs Comprehensive Medical Insurance Recognition Programs Performance-based ESOPs Learning Opportunities
Posted 1 month ago
10 - 20 years
50 - 60 Lacs
Hyderabad
Hybrid
Required Skills- Good Understanding of Payment Flows, Payment Systems, Payment Gateways, Swift Standards including ISO 20022. A flair for risk identification, controls management Required Candidate profile Pls share your CV at jatin@smrd.in
Posted 1 month ago
10 - 16 years
22 - 27 Lacs
Bengaluru
Hybrid
Looking for a GCP Cloud Architect to join Virtusa's team building a next-gen global payment platform. This role is hands-on, focusing on GCP infrastructure, Kafka, and real-time systems. Terraform Python Docker, Kubernetes Global payment
Posted 2 months ago
12 - 16 years
30 - 35 Lacs
Mumbai
Work from Office
Provide technical leadership for the SWIFT payment systems infrastructure , including message processing, system upgrades, tracking and eliminating vulnerabilities, and maintaining seamless integration with settlement systems Design and implement robust technical solutions for complex payment processing challenges Ensure 100% system reliability, scalability, and performance optimization Collaborate with global teams to maintain 24/7 operation of critical payment systems Drive technological improvements and modernization initiatives Manage relationships with SWIFT Alliance, vendors and third-party service providers Ensure compliance with regulatory requirements and industry standards Develop and maintain disaster recovery and business continuity plans Required Qualifications : Bachelors/Masters degree in Computer Science, Engineering, or related field 12+ years of experience in financial technology, with at least 5 years focusing on SWIFT payment systems Strong hands-on technical expertise in SWIFT standards, message types, and payment protocols Proven experience leading technical teams in a global financial institution Deep understanding of payment processing systems, banking operations, and financial messaging Experience with modern technology stack including Java, Spring Framework, Oracle/SQL databases Knowledge of ISO 20022 standards and migration strategies Strong understanding of banking security protocols, Swift Customer Security Framework and compliance requirements. Desired Skills : Experience in working with products like SWIFT Alliance Access/Entry, SWIFT Integration solutions like Alliance Gateway, Incentage, Eastnets, Actimize etc Excellent communication skills in English Familiarity with Payment Systems & Standards Knowledge of SWIFT MT/MX message formats and standards and awareness of ISO20022 message stds Familiarity with Payment processing workflows Experience in Programming & Development using Java, Spring Framework, XML/JSON, SQL/Oracle databases , Unix/Linux and Shell scripting Knowledge of Swift Customer Security Framework CSCF. Awareness of Payment system compliance Awareness of Cyber security best practice
Posted 2 months ago
5 - 10 years
22 - 25 Lacs
Chennai, Pune, Delhi
Work from Office
"Responsibilities:- Design and develop backend systems for Fintech Account and Fintech Wallet - Integrate services with third-party components, including payment systems and cloud services - Collaborate with cross-functional teams to deliver impactful solutions - Develop and maintain domain microservices (REST API, consumers, service workers, etc) Requirements:- Over 5 years of relevant backend development experience - Proficiency in Golang, SQL, Docker, and Kubernetes - Experience with AMQP and key-value storage systems - Strong understanding of backend components such as caches, networks, load balancers, and CDNs - Ability to build secure, reliable, and fault-tolerant software - Familiarity with clean code principles and software documentation - Experience with continuous integration and deployment (CI/CD) environments is a plus - Understanding of microservices architecture and event-driven systems is advantageous
Posted 2 months ago
8 - 13 years
20 - 35 Lacs
Pune
Hybrid
7+ yrs of strong exp on Java with considerable knowledge of JVM internals Good exposure to payments order management, payment execution and clearing and settlement functions.• exp. in various spring projects: Spring boot, Spring Cache etc Required Candidate profile implementation of largescale Greenfield Payment Solutions.Distributed microservices based business services for Payment processing State management of payment flows Error handling and roll back
Posted 2 months ago
8 - 13 years
17 - 21 Lacs
Bengaluru
Work from Office
We are seeking a Product Manager who is a self-starter, ready to learn and experiment, and able to work both independently and as part of a team. A key driver of success will be the ability to focus on the highest leverage activities in the face of rapid change and new information, and the ability to independently drive activities all the way to successful completion. Product management will be a focal point in our strategy to deliver world-class Alternative Payments Products to market, and the Product Manager role is a key piece of that vision. Key Responsibilities Develop and support the product strategy, go-to-market plans, and product design documents (including concept documents, business cases, and product requirements) for the Alternative Payments platform. Identify new product and service opportunities, collaborating with various Visa regions to gather and document business requirements for new product features and functionality. Work closely with technology and cross-functional teams to launch products successfully. Coordinate and author product documentation and communications. Create and manage product-related workspaces, artifacts, and audit trails for the team. Develop expertise in the product to handle first-line queries and support requests from cross-functional teams. Troubleshoot and analyze BAU product issues while monitoring ongoing product performance. Analyze and report on product trends regularly. Support the development of the product roadmap to define and achieve product goals and strategies. Gain in-depth knowledge of Visa s products to aid the product team in enhancing product features and functionality, leveraging existing capabilities when appropriate. Understand market trends, competition, and user requirements. Interpret market research to provide insights to the team and product management leaders, informing decision-making processes. Collaborate with internal Visa teams (including regional teams, technology, client services, other Visa product teams, risk, and other relevant groups) to define and execute a cohesive strategy for specific products or features. Work closely with Engineering teams across different time zones to bring ideas from concept to commercialized product. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Basic Qualification 8+ years of relevant work experience with a Bachelor s Degree. Strong analytical skills and familiarity with payment systems (Alternative Payments, card networks,
Posted 2 months ago
5 - 10 years
8 - 10 Lacs
Gurgaon
Work from Office
Capturing and management of payment related business requirements Maintaining user story backlog for Payment features Organizing and conducting feature kick-off walk through with delivery teams Location- Gurgaon Budget- 10 LPA (hike on current) Required Candidate profile Minimum 5 years of experience with 3+ years experience in digital payments domain Preferred experience in Airline/ Travel Domain Awareness of industry initiatives impacting the Payments environment
Posted 2 months ago
1 - 4 years
0 - 0 Lacs
Navi Mumbai
Work from Office
Saturday face to face interview Navi mumbai location Work Experience: 1 To 4Years Job Description Should have Experience in Internet Banking / Mobile Banking. Experience in NEFT / RTGS/IMPS/UPI/BBPS/Payments. Indian Banking Domain experience is mandatory Exp in Mobile App Functional Testing, System Integration Testing, Regression Testing, Black box Testing Worked in IOS and Android testing know the difference of IOS & Android testing (w.r.t APK’s / Able to fetch logs etc) Test execution as per test cases. Logging of test execution results. Assisting in defect classification and reporting. Creation of functional level test cases. Provision of data required for preparation of status reports. Update the daily activities in Daily Status Report ensuring that the correct status of the testing for the day is communicated. Knowledge of test management tools like JIRA Should be able to write and execute SQL scripts for data level validations. Certifications in the role: S STQB (Added Advantage)S
Posted 2 months ago
6 - 11 years
3 - 8 Lacs
Bengaluru
Work from Office
Required skills: 3+ years of software engineering experience. Experience in Java development (Spring boot). Code best practices: clean code, testing, DDD Excellent communication and teamwork skills. Nice to have: Experience with Adobe Commerce or Payment processing. Experience in Java, PHP, Kafka or ReactJS. Experience in Kubernetes (Ethos or Ethos Flex preferred)."
Posted 2 months ago
10 - 16 years
20 - 35 Lacs
Pune
Work from Office
IT Project Manager 10+ Years of Expr Location - Pune Job Responsibilities Lead and manage the entire project lifecycle for insurance technology projects, including requirements gathering, design, development, testing, implementation, and deployment. Collaborate with business stakeholders (underwriters, claims processors, actuaries, etc.) to understand their needs and translate them into technical requirements. Work closely with technical teams (developers, testers, architects) to ensure solutions are designed and built to meet business, security & non-functional requirements. Develop detailed project plans, timelines, budgets, and resource allocation strategies. Manage project scope, risks, and issues, escalating as needed. Track project progress, identify and mitigate potential roadblocks, and ensure timely delivery. Communicate effectively with all stakeholders, providing regular updates on project status, risks, and issues. Manage vendor relationships, if applicable. Ensure adherence to project management methodologies and best practices (e.g., Agile, Waterfall). We need a ITPM with E2E project management experience, Payments exposure and who has worked on market implementations for PCS(Payment conversion services).
Posted 2 months ago
5 - 7 years
9 - 10 Lacs
Bengaluru
Hybrid
Skill Set : Deep understanding of payment systems, switch, cards and integration with various systems, Switch testing (BASE24, BAE24 EPS and ACI UPF), QA on issuing products, Operate in an agile environment, API test, UI Tests Programming Languages: C++, Java, Python Develop test strategies, plans, and cases while ensuring quality assurance across functional, API, UI, and performance testing. Adopt automation, coordinate integration testing, and represent the test team in Agile meetings. Manage test activities, provide updates, and produce documentation and reports.
Posted 2 months ago
5 - 10 years
10 - 14 Lacs
Chennai
Work from Office
This role offers the unique chance to be part of a specialized engineering operations team that plays a pivotal role in the heart of the payment s organization. If candidate is someone who thrives in a dynamic, high-impact environment, this position gives the opportunity to tackle complex, mission-critical issues daily. Candidate will be working on cutting-edge challenges in the payment s ecosystem, ensuring that both internal teams and customers experience smooth, uninterrupted service. Candidate will be responsible for quickly and accurately triaging reported production issues. Candidate will partner with engineering teams and PayPal external partners to bring rapid resolution to production issues and restore customer functionality. A success profile will have a strong sense of ownership of the application stack, great analytical and problem-solving skills, in depth knowledge on latest technologies, ability to self-learn and attention to details. Candidate should be able to work independently and drive the initiative. This role includes a weekend/Holiday on-call shift once per month to ensure 24x7 support. This position is based in Chennai and may require travel of up to 15% to PayPal locations (North America and infrequently to international offices). Your way to impact As a member of the Payments Engineering Foundation team, you will have the opportunity to make a significant impact from day one. Here are keyways you can contribute- 1. Quickly Master Systems and Processes Gain a deep understanding of payment systems and current challenges, allowing candidate to contribute valuable insights and resolve issues efficiently. 2. Proactively Identify and Address Issues Help us identify potential issues and gaps in our systems early on, drive improvements to prevent disruptions and ensure smooth, uninterrupted service. 3. Drive Operational Efficiency Identify opportunities for improving operational processes, whether through automation, optimized workflows, or enhanced collaboration with other teams, helping to save time and increase productivity. 4. Foster Cross-Functional Collaboration Build strong relationships with development, product & External partners to streamline communication and ensure alignment, ultimately driving faster issue resolution and improved service. 5. Bring Fresh Ideas and Innovation Leverage your unique perspective and prior experiences to introduce new ideas, modernize workflows, and optimize processes, driving innovation and efficiency across the team. 6. Take Ownership of Key Projects Own initiative from the outset, your work will directly contribute to the team s success. Your day to day The candidate will be responsible for driving key initiatives and KPIs, providing a unique opportunity to gain hands-on experience in the payment s domain daily. They will manage critical incidents in collaboration with domain owners, external partners, and vendors. The role involves conducting in-depth analysis of bugs and delivering swift resolutions to address customer issues effectively. The candidate will be expected to challenge the status quo and introduce innovative solutions to enhance operational efficiency. What do you need to bring- 5 + years of relevant industry experience in software product development with Java/ Sprint Boot. Ability to drive communication with external partners, processors, and vendors. Strong time management skills and ability to work on concurrent assignments with different priorities. Excellent problem-solving skills Experience in developing, troubleshooting/debugging complex multi-tier applications. Triage and Resolve issues with very little help or direction and show command and expertise in various PayPal products. Experience in operational detection/monitoring activities and exposure to P0/P1 incident management activities Demonstrate business acumen while providing technical solutions and communicating clearly while liaising with our customers and stake holders. Communicate effectively and demonstrate resourcefulness and ability in accessing impacts and facilitating faster resolution to delight customers. Provide valuable Issue Intelligence for the major issues: By Identifying applications, monitoring, process, and product gaps and propose [short-term] implement solutions to address them. Drive long term solutions with technology/product teams when appropriate.
Posted 2 months ago
6 - 8 years
8 - 10 Lacs
Bengaluru
Work from Office
Visa is seeking an analyst to join our Visa Network Defense team. The analyst will be assisting the global rollout of the Visa Network Defense within the Payment Systems Intelligence department. Responsibilities include executing strategies, using analytics to investigate payment response code anomalies, testing message manipulation, developing case studies and scenarios for message manipulation, and successfully executing against the testing plan. In addition, as a part of the PSI team, the Analyst will identify new and novel methods that fraudsters are using to target Visa clients and the ecosystem and develop innovative approaches to disrupt emerging fraud and security vulnerabilities affecting Visa clients and the payments ecosystem. This role sits in the Payments Ecosystem Risk and Control Organization. Key Responsibilities: Serve as a Global Risk Subject Matter subject matter expert on various fraud schemes, payments, and technical expertise with payment response codes in the authorization process. Develop analytics to help investigate anomalies and deep dive into response code issues. Provide data analysis and response to alerts relative to significant fraud events. Develop fraud scenarios to test payments security. Continuously question and consider new techniques to stay ahead of organized cybercriminals and fraudsters. Develop metrics and total fraud statistics surrounding cybercrime case reports and investigations. Compile reporting on internal incident response measures of success. Collaborate with various cross-functional teams across the organization. Stay current with changes and trends in the payments space, particularly regarding payment systems, fraud prevention, and cyber trends. Experienced in understanding and defining requirements to build analytics and automation to enable the program to continue to scale. Strong understanding of payment process, cybercrime, fraud techniques, and fraud prevention methods. Background in intelligence, intelligence gathering, and leveraging intelligence in analytics. Experience with analytics tools, Splunk, SQL
Posted 2 months ago
5 - 8 years
2 - 6 Lacs
Chennai
Work from Office
This role offers the unique chance to be part of a specialized engineering operations team that plays a pivotal role in the heart of the payment s organization. If candidate is someone who thrives in a dynamic, high-impact environment, this position gives the opportunity to tackle complex, mission-critical issues daily. Candidate will be working on cutting-edge challenges in the payment s ecosystem, ensuring that both internal teams and customers experience smooth, uninterrupted service. Candidate will be responsible for quickly and accurately triaging reported production issues. Candidate will partner with engineering teams and PayPal external partners to bring rapid resolution to production issues and restore customer functionality. A success profile will have a strong sense of ownership of the application stack, great analytical and problem-solving skills, in depth knowledge on latest technologies, ability to self-learn and attention to details. Candidate should be able to work independently and drive the initiative. This role includes a weekend/Holiday on-call shift once per month to ensure 24x7 support. This position is based in Chennai and may require travel of up to 15% to PayPal locations (North America and infrequently to international offices). Meet our team We are Payments Engineering Foundation, a dedicated engineering operations team focused on providing robust engineering support for the entire payment s organization. We specialize in addressing critical and complex issues daily, ensuring swift and effective resolutions. Our proactive approach enables us to resolve customer challenges before they even notice them. As a 24/7 live support team, we are committed to maintaining the seamless functioning of over 1 billion transactions per month across PayPal, Braintree, Venmo and over 70+ external ecosystem partner, safeguarding the stability and reliability of our payment systems. Job Description Your way to impact As a member of the Payments Engineering Foundation team, you will have the opportunity to make a significant impact from day one. Here are keyways you can contribute- 1. Quickly Master Systems and Processes Gain a deep understanding of payment systems and current challenges, allowing candidate to contribute valuable insights and resolve issues efficiently. 2. Proactively Identify and Address Issues Help us identify potential issues and gaps in our systems early on, drive improvements to prevent disruptions and ensure smooth, uninterrupted service. 3. Drive Operational Efficiency Identify opportunities for improving operational processes, whether through automation, optimized workflows, or enhanced collaboration with other teams, helping to save time and increase productivity. 4. Foster Cross-Functional Collaboration Build strong relationships with development, product & External partners to streamline communication and ensure alignment, ultimately driving faster issue resolution and improved service. 5. Bring Fresh Ideas and Innovation Leverage your unique perspective and prior experiences to introduce new ideas, modernize workflows, and optimize processes, driving innovation and efficiency across the team. 6. Take Ownership of Key Projects Own initiative from the outset, your work will directly contribute to the team s success. Your day to day The candidate will be responsible for driving key initiatives and KPIs, providing a unique opportunity to gain hands-on experience in the payment s domain daily. They will manage critical incidents in collaboration with domain owners, external partners, and vendors. The role involves conducting in-depth analysis of bugs and delivering swift resolutions to address customer issues effectively. The candidate will be expected to challenge the status quo and introduce innovative solutions to enhance operational efficiency. What do you need to bring- 5 + years of relevant industry experience in software product development with Java/ Sprint Boot. Ability to drive communication with external partners, processors, and vendors. Strong time management skills and ability to work on concurrent assignments with different priorities. Excellent problem-solving skills Experience in developing, troubleshooting/debugging complex multi-tier applications. Triage and Resolve issues with very little help or direction and show command and expertise in various PayPal products. Experience in operational detection/monitoring activities and exposure to P0/P1 incident management activities Demonstrate business acumen while providing technical solutions and communicating clearly while liaising with our customers and stake holders. Communicate effectively and demonstrate resourcefulness and ability in accessing impacts and facilitating faster resolution to delight customers. Provide valuable Issue Intelligence for the major issues By Identifying applications, monitoring, process, and product gaps and propose [short-term] implement solutions to address them. Drive long term solutions with technology/product teams when appropriate.
Posted 2 months ago
8 - 13 years
32 - 40 Lacs
Mumbai
Work from Office
Business Function: Audit helps the Board and Executive Management meet the strategic and operational objectives of the DBS Group. We conduct independent checks to ensure that the Group s risk and control processes are adequate and effective. All our team members are highly sought-after professionals who work as trusted advisors to our clients, in all matters related to a company s internal controls. Responsibilities: Conduct end-to-end audits of Credit Processes and Global Transactions Services (Trade, Cash & Securities and Fiduciary Services) risk, product and processes. Evaluate the design and operating effectiveness of processes and controls and develop appropriate tests to be conducted and ascertain the level of testing of controls required Effective execution audit fieldwork for assigned areas in depth testing, data analytics where applicable Escalate issues appropriately and timely. Ensure concise and clear audit findings and reports are presented on a timely basis. Keep abreast on the development of regulatory, industry and product development through continuous monitoring and auditing. Requirements: candicates must have at least 12+ years of relevant auditing experience in areas of Corporate Credit Processes and /or Trade (LC, BG, Imports, Exports etc) processes Strong knowledge on Credit and Trade Products is a must. Knowledge of cash management, payments and custodial services related operations, regulatory requirements and compliance practices (including FEMA and AML)is an added advantage. Reasonable knowledge in Corporate Banking application controls is required. Candidate that can demonstrate auditing knowledge in Corporate banking context will be an added advantage. Should be IT savvy - Knowledge of APIs and data analytics, experience of risk-based auditing and clearly understand the relationship between IT risk and underlying business risk would be beneficial. KYC/AML Working knowledge of core banking (e.g. Finacle), SWIFT and Digital payment systems will be preferred. Qualification: CA/full time MBA, Finance from an accredited college or university Professional/industry recognized qualifications e.g. ACAMS, CDCS, CFE are highly beneficial. Other Skills (Mandatory): Candidate must have excellent written and verbal communication skills in English, can communicate with clarity, both orally and in writing, in a logical order and with a structured approach. Ability to multi-task assignments, prioritize workload with limited supervision and be resilient under pressure when faced with tight deadlines. Apply Now: We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. -en
Posted 2 months ago
4 - 7 years
30 - 35 Lacs
Mumbai
Work from Office
Business Function Audit helps the Board and Executive Management meet the strategic and operational objectives of the DBS Group. We conduct independent checks to ensure that the Group s risk and control processes are adequate and effective. All our team members are highly sought-after professionals who work as trusted advisors to our clients, in all matters related to a company s internal controls. Responsibilities Conduct end-to-end audits of Global Transactions Services (Trade, Cash & Securities and Fiduciary Services) risk, product and processes. Evaluate the design and operating effectiveness of processes and controls and develop appropriate tests to be conducted and ascertain the level of testing of controls required Effective execution audit fieldwork for assigned areas in depth testing, data analytics where applicable Escalate issues appropriately and timely. Ensure concise and clear audit findings and reports are presented on a timely basis. Keep abreast on the development of regulatory, industry and product development through continuous monitoring and auditing. Requirements At least 6 years of relevant auditing experience in Payments, Trade and Custody business &operations and/or with relevant GTS (Trade & Cash) product and operations experience. Strong knowledge on transaction banking products (cash management, trade finance and securities and fiduciary services), and the related operations, regulatory requirements and compliance practices (including FEMA and AML) Reasonable knowledge in Corporate Banking application controls is required. Candidate that can demonstrate auditing knowledge in Corporate banking context will be an added advantage. Should be IT savvy - Knowledge of APIs and data analytics, experience of risk-based auditing and clearly understand the relationship between IT risk and underlying business risk would be beneficial. Candidate must have excellent written and verbal communication skills in English, can communicate with clarity, both orally and in writing, in a logical order and with a structured approach. Ability to multi-task assignments, prioritize workload with limited supervision and be resilient under pressure when faced with tight deadlines. Auditing, Global Transaction Services Cash & Trade KYC/AML Credit Working knowledge of core banking (e.g. Finacle), SWIFT and Digital payment systems will be preferred. CA/MBA (or equivalent) from an accredited college or university (or equivalent) Professional/industry recognized qualifications e.g. ACAMS, CDCS, CFE are highly beneficial. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Posted 2 months ago
10 - 20 years
20 - 25 Lacs
Thrissur, Kochi
Work from Office
Hiring Lead - Core Solutions (Payments) to manage banking payment apps. Key tasks: solution design, integration, vendor coordination, testing, security, compliance. Expertise in IMPS/UPI, ATM Switch, Debit Cards required. Team leadership included. Required Candidate profile Experience: 10+ years (Banking domain mandatory) Qualification: Full-time Graduation / Post-graduation Seeking experts in deep banking technology knowledge, system implementation, and problem-solving.
Posted 2 months ago
8 - 13 years
20 - 25 Lacs
Nasik, Nagpur, Thane
Work from Office
In-depth knowledge of NPCI certification processes Understanding of UPI frameworks and TPAP (Third-Party Application Provider) regulations Knowledge of payment security standards, Experience in stakeholder management and Risk governance 9120665790 Required Candidate profile Strong understanding of risk governance frameworks in fintech banking, or payments Experience in managing technical integrations within digital payments or compliance systems Compliance documentation
Posted 2 months ago
7 - 12 years
30 - 34 Lacs
Gurgaon
Work from Office
Join us as a Financial Control Associate Hone your skills as you provide control of our financial ledger We ll look to you to support change initiatives, process improvements and in system implementations You ll be exposed to experts across the Finance function, putting you in a unique position to build a credible professional network that will open the door to excellent career developments What youll do In your new role, you ll support the execution of all financial transactions to make sure they are appropriately recorded and substantiated. We ll look to you to undertake reconciliations, accounting, MI and control activities to support ledger close, reconciliation, substantiation and reporting . Throughout the course of your work, you ll maintain an awareness of all changes which might impact the business, our products and financial performance and communicate these across our global financial control teams. Along with this, you ll be: Overseeing all accounting assurances as per our policy Making sure that the impacts of internal and external changes in policy and legislation are fully embedded on time Setting control frameworks and deliverable governance frameworks aligned to our overall strategy Delivering full substantiation and reconciliation of the balance sheet and profit and loss accounts within a controlled framework Monitoring data analysis, consolidation and inputs for external reporting The skills youll need You ll need to hold a CA or MBA qualification, have proficiency in accounting and have experience of working in a large, multinational organisation. Substantial experience in a financial service environment is a must, ideally with a background in procure to pay. It s also important that you have extensive experience in leading, motivating and directing a small team. We ll also look to you to bring: Experience of implementing business process and procedural change in a complex business environment Strong experience in banking payment systems, interlinked financial systems and accounting procedures The ability to prioritise and manage conflicting operational and strategic demands Experience of implementing operating model and strategic change
Posted 2 months ago
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