Site Reliability Engineer - Observability Services Rosemallow Technologies

3.0 - 5.0 years

7 - 11 Lacs

coimbatore

Work from Office

We are seeking an experienced Site Reliability Engineer (SRE) who will play a critical role in ensuring the reliability, performance, and scalability of our payment systems. The ideal candidate will possess deep expertise in DevOps automation, enterprise monitoring, and cloud platforms, along with a strong background in Card Payment systems. This role requires hands-on technical skills, a passion for problem-solving, and the ability to collaborate across teams in a fast-paced, dynamic environment. Key Responsibilities : Reliability & Performance : - Ensure the reliability, availability, and performance of critical payment platforms and services. - Drive root cause analysis (RCA) and implement long-term solutions to prevent recurrence of incidents. - Manage capacity planning, scalability, and performance tuning across cloud and on-prem environments. - Lead and participate in the on-call rotation, providing timely support and issue resolution. DevOps Automation & CI/CD : - Design, implement, and maintain CI/CD pipelines using Jenkins, GitHub, and other DevOps tools. - Automate infrastructure deployment, configuration, and monitoring, following Infrastructure as Code (IaC) principles. - Enhance automation for routine operational tasks, incident response, and self-healing capabilities. Monitoring & Observability : - Implement and manage enterprise monitoring solutions including Splunk, Dynatrace, Prometheus, and Grafana. - Build real-time dashboards, alerts, and reporting to proactively identify system anomalies. - Continuously improve observability, logging, and tracing across all environments. Cloud Platforms & Infrastructure : - Work with AWS, Azure, and PCF (Pivotal Cloud Foundry) environments, managing cloud-native services and infrastructure. - Design and optimize cloud architecture for reliability and cost-efficiency. - Collaborate with cloud security and networking teams to ensure secure and compliant infrastructure. Payment Systems Expertise : - Apply your understanding of Card Payment systems to ensure platform reliability and compliance. - Troubleshoot payment-related issues, ensuring minimal impact on transaction flows and customer experience. - Collaborate with product and development teams to ensure alignment with business objectives.

Posted 5 hours ago

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