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4.0 - 8.0 years
8 - 12 Lacs
Chennai
Work from Office
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Roles and responsibility Engaging with Premium merchants like portfolio tracking, merchant communication, and ensuring service is delivered in assigned areas for assigned merchants. Meeting sales targets of multiple payment solutions such as QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products Ensuring product penetration along with revenue growth. Enabling the new business line and promoting the brand in the marketplace. Track and attend to merchant's grievances and ensure its resolved on time. Plan and execution of day-to-day activities along with the team and Review team’s deliverables. Gathering consistent feedback from the market for existing offerings and insights into the competition Deployment of products and articulation of benefits & best practices at client locations Ensuring customer satisfaction leading to higher sales conversions and retention. Who are we looking for Self-starters, who can take ownership without handholding and are comfortable navigating ambiguity, will be an ideal fit Passionate about working in a fast-growing firm and ready to get their hands dirty. Articulate complex solutions to novice customers. Fintech experience or same field experience candidates to be priorities. Honesty and trustworthiness are the most important virtues. Good sales and negotiation skills Interest in financial products and markets Understanding of Local geography Education Graduation/ Post Graduation preferred. Why join us 1. A collaborative output driven program that brings cohesiveness across businesses through technology. 2. Improve the average revenue per use by increasing the cross-sell opportunities. 3. A solid 360 feedbacks from your peer teams on your support of their goals. 4. . Compensation If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Posted 1 month ago
2.0 - 6.0 years
5 - 8 Lacs
Visakhapatnam
Work from Office
KAM - Visakhapatnam KAM - Visakhapatnam "Engaging with Premium merchants like portfolio tracking, merchant communication, and ensuring service is delivered in assigned areas for assigned merchants. Meeting sales targets of multiple payment solutions such as QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products Ensuring product penetration along with revenue growth. Enabling the new business line and promoting the brand in the marketplace. Track and attend to merchant's grievances and ensure its resolved on time. Plan and execution of day-to-day activities along with the team and Review team’s deliverables. Gathering consistent feedback from the market for existing offerings and insights into the competition Deployment of products and articulation of benefits & best practices at client locations Ensuring customer satisfaction leading to higher sales conversions and retention." 3 - 6 a year
Posted 1 month ago
2.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About Team : QR is one of Paytm‘s business tools to help merchants grow and manage their businesses through simplicity and data-driven technology. Roles and responsibilities: 1. Engaging with Premium merchants like portfolio tracking, merchant communication, and ensuring service is delivered in assigned areas for assigned merchants. 2. Meeting sales targets of multiple payment solutions such as QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products ensuring product penetration along with revenue growth. 3. Enabling the new business line and promoting the brand in the marketplace. Track and attend to merchant's grievances and ensure its resolved on time. 4. Plan and execution of day-to-day activities along with the team and review team’s deliverables. 5. Gathering consistent feedback from the market for existing offerings and insights into the competition. 6. Deployment of products and articulation of benefits & best practices at client locations Ensuring customer satisfaction leading to higher sales conversions and retention. Who are we looking for : 1. Self-starters, who can take ownership without handholding and are comfortable navigating ambiguity, will be an ideal fit . Passionate about working in a fast-growing firm and ready to get their hands dirty. 2. Articulate complex solutions to novice customers. 3. Fintech experience or some field experience candidates to be priorities. 4. Honesty and trustworthiness are the most important virtues. 5. Good sales and negotiation skills and interest in financial products and markets 6. Understanding of Local geography Education : Graduation/ Post Graduation preferred. Why join us : 1. A collaborative output-driven program that brings cohesiveness across businesses through technology. 2. Improve the average revenue per use by increasing the cross-sell opportunities. 3. A solid 360 feedback from your peer teams on your support of their goals. 4. . Compensation : If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Posted 1 month ago
4.0 - 8.0 years
7 - 11 Lacs
Surat
Work from Office
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About Team QR is one of Paytm‘s business tools to help merchants grow and manage their businesses through simplicity and data-driven technology. Roles and responsibilities: 1 . Engaging with Premium merchants like portfolio tracking, merchant communication, and ensuring service is delivered in assigned areas for assigned merchants. 2. Meeting sales targets of multiple payment solutions such as QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products ensuring product penetration along with revenue growth. 3. Enabling the new business line and promoting the brand in the marketplace. Track and attend to merchant's grievances and ensure its resolved on time. 4. Plan and execution of day-to-day activities along with the team and review team’s deliverables. 5. Gathering consistent feedback from the market for existing offerings and insights into the competition. 6. Deployment of products and articulation of benefits & best practices at client locations Ensuring customer satisfaction leading to higher sales conversions and retention. Who are we looking for 1. Self-starters, who can take ownership without handholding and are comfortable navigating ambiguity, will be an ideal fit . Passionate about working in a fast-growing firm and ready to get their hands dirty. 2. Articulate complex solutions to novice customers. 3. Fintech experience or some field experience candidates to be priorities. 4. Honesty and trustworthiness are the most important virtues. 5. Good sales and negotiation skills and interest in financial products and markets 6. Understanding of Local geography Education Graduation/ Post Graduation preferred. Why join us 1. A collaborative output-driven program that brings cohesiveness across businesses through technology. 2. Improve the average revenue per use by increasing the cross-sell opportunities. 3. A solid 360 feedback from your peer teams on your support of their goals. 4. . Compensation If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Posted 1 month ago
2.0 - 5.0 years
4 - 8 Lacs
Rajahmundry
Work from Office
KAM - Rajahmundry KAM - Rajahmundry "Engaging with Premium merchants like portfolio tracking, merchant communication, and ensuring service is delivered in assigned areas for assigned merchants. Meeting sales targets of multiple payment solutions such as QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products Ensuring product penetration along with revenue growth. Enabling the new business line and promoting the brand in the marketplace. Track and attend to merchant's grievances and ensure its resolved on time. Plan and execution of day-to-day activities along with the team and Review team’s deliverables. Gathering consistent feedback from the market for existing offerings and insights into the competition Deployment of products and articulation of benefits & best practices at client locations Ensuring customer satisfaction leading to higher sales conversions and retention." 3 - 6 a year
Posted 1 month ago
2.0 - 6.0 years
4 - 7 Lacs
Kochi
Work from Office
: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About Team : QR is one of Paytm‘s business tools to help merchants grow and manage their businesses through simplicity and data-driven technology. Roles and responsibilities: 1. Engaging with Premium merchants like portfolio tracking, merchant communication, and ensuring service is delivered in assigned areas for assigned merchants. 2. Meeting sales targets of multiple payment solutions such as QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products ensuring product penetration along with revenue growth. 3. Enabling the new business line and promoting the brand in the marketplace. Track and attend to merchant's grievances and ensure its resolved on time. 4. Plan and execution of day-to-day activities along with the team and review team’s deliverables. 5. Gathering consistent feedback from the market for existing offerings and insights into the competition. 6. Deployment of products and articulation of benefits & best practices at client locations Ensuring customer satisfaction leading to higher sales conversions and retention. Who are we looking for : 1. Self-starters, who can take ownership without handholding and are comfortable navigating ambiguity, will be an ideal fit . Passionate about working in a fast-growing firm and ready to get their hands dirty. 2. Articulate complex solutions to novice customers. 3. Fintech experience or some field experience candidates to be priorities. 4. Honesty and trustworthiness are the most important virtues. 5. Good sales and negotiation skills and interest in financial products and markets 6. Understanding of Local geography Education : Graduation/ Post Graduation preferred. Why join us : 1. A collaborative output-driven program that brings cohesiveness across businesses through technology. 2. Improve the average revenue per use by increasing the cross-sell opportunities. 3. A solid 360 feedback from your peer teams on your support of their goals. 4. . Compensation : If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Posted 1 month ago
4.0 - 8.0 years
7 - 11 Lacs
Pune
Work from Office
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About Team QR is one of Paytm‘s business tools to help merchants grow and manage their businesses through simplicity and data-driven technology. Roles and responsibilities: 1 . Engaging with Premium merchants like portfolio tracking, merchant communication, and ensuring service is delivered in assigned areas for assigned merchants. 2. Meeting sales targets of multiple payment solutions such as QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products ensuring product penetration along with revenue growth. 3. Enabling the new business line and promoting the brand in the marketplace. Track and attend to merchant's grievances and ensure its resolved on time. 4. Plan and execution of day-to-day activities along with the team and review team’s deliverables. 5. Gathering consistent feedback from the market for existing offerings and insights into the competition. 6. Deployment of products and articulation of benefits & best practices at client locations Ensuring customer satisfaction leading to higher sales conversions and retention. Who are we looking for 1. Self-starters, who can take ownership without handholding and are comfortable navigating ambiguity, will be an ideal fit . Passionate about working in a fast-growing firm and ready to get their hands dirty. 2. Articulate complex solutions to novice customers. 3. Fintech experience or some field experience candidates to be priorities. 4. Honesty and trustworthiness are the most important virtues. 5. Good sales and negotiation skills and interest in financial products and markets 6. Understanding of Local geography Education Graduation/ Post Graduation preferred. Why join us 1. A collaborative output-driven program that brings cohesiveness across businesses through technology. 2. Improve the average revenue per use by increasing the cross-sell opportunities. 3. A solid 360 feedback from your peer teams on your support of their goals. 4. . Compensation If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Posted 1 month ago
2.0 - 6.0 years
5 - 9 Lacs
Vijayawada
Work from Office
KAM - Vijayawada KAM - Vijayawada "Engaging with Premium merchants like portfolio tracking, merchant communication, and ensuring service is delivered in assigned areas for assigned merchants. Meeting sales targets of multiple payment solutions such as QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products Ensuring product penetration along with revenue growth. Enabling the new business line and promoting the brand in the marketplace. Track and attend to merchant's grievances and ensure its resolved on time. Plan and execution of day-to-day activities along with the team and Review team’s deliverables. Gathering consistent feedback from the market for existing offerings and insights into the competition Deployment of products and articulation of benefits & best practices at client locations Ensuring customer satisfaction leading to higher sales conversions and retention." 4 - 6 a year
Posted 1 month ago
20.0 - 25.0 years
20 - 25 Lacs
Mumbai
Work from Office
Job openings for Chief Business Officer in Andheri East Mumbai | Tech Turmeric IT Services Job openings for Chief Business Officer in Andheri East Mumbai Chief Business Officer(sales Head- India) Mumbai, Andheri East Qualifications and Skills: Bachelor s degree in business, finance, or a related field; MBA or advanced degree preferred. 10+ years of experience in sales leadership within the Indian market*, with a proven track record of delivering revenue growth. Experience in the BFSI domain is a must. Strong relationships with clients at the decision-making level across various industries. Proven ability to drive sales and business development in complex, solution-based environments. Exceptional leadership, communication, and interpersonal skills, with experience managing large-scale sales teams. Proficient in CRM tools and sales reporting. . Key Responsibilities: Leadership & Strategy: - Develop and execute a comprehensive sales strategy for the Indian market, aligning with our broader business goals. - Lead, mentor, and manage the sales team to meet and exceed revenue targets. - Identify new business opportunities and emerging trends in the Indian market, fostering innovation and competitive differentiation. Sales & Business Development:* - Establish and maintain strong relationships with key stakeholders, including C-level executives across various industries. - Lead sales efforts for our suite of products (VePay, ClubClass, etc.), focusing on loyalty programs, payment solutions, and customer engagement platforms tailored to different sectors. - Collaborate with product and marketing teams to customize solutions that meet the specific needs of Indian clients. - Drive sales cycles from lead generation to deal closure, ensuring a consultative selling approach. Revenue Growth & Market Penetration: - Drive market penetration by acquiring new clients and expanding relationships with existing ones. - Identify cross-sell and up-sell opportunities within the client base. - Develop pricing models and proposals that align with market conditions and deliver value to both clients and the company. 20 - 25 Years 20 Lac To 25 Lac P.A. Marketing / Advertising / PR / Media Planning Any Master Degree, BAMS, B.B.A, M.B.A/PGDM Key Skills Large Account Selling National Sales Head Jobs by Location Jobs by Functional Area Raise your Query Hi! Simply click below and type your query. Our experts will reply you very soon.
Posted 1 month ago
0.0 - 2.0 years
1 - 3 Lacs
Chennai, Coimbatore
Work from Office
Job description Graduate with minimum 1- 2 years of experience in Banking/Insurance Must have experience in CA Sales or sales of any financial product Look for Installation of POS Machine and Sound Box Depth Knoweledge of Merchant Acquisiton Business The relationship officer will be responsible for ensuring engagement and visitation of all retail and Digital portfolio merchants assigned. Relationship Officer will be responsible for portfolio enhancement entailing activation, win-back of volume share from competition. Maintaining complete volume share for both POS & UPI, upselling Soundbox/POS etc & cross-sell. To achieve Merchant Acquiring product and cross-sell targets as Defined by management month on month. To source Merchant Acquiring products (POS, Soundboxes.) from the portfolio basis expansions by the existing merchants. (New outlet/New business line), self-employed segments, existing customer leads To create an additional income line & eventually make the merchants more profitable to business, the Relationship Officer must ensure increased cross-sell penetration in portfolio merchants basis benchmark. The Relationship Officer will be responsible for ensuring 100% leads & databases. Relationship Officer must ensure all documents are checked in Originals, including KYC. Sign OSV after checking the originals only. Visit the customers premises to pick up documents as per policy requirement and Login the file. The relationship officer will ensure quality business sourcing as per defined norms & ensure all sales processes are adhered. For more details call - 8015381438 Mail Id- ramadoss.pravinraj@indusind.com
Posted 1 month ago
8.0 - 13.0 years
17 - 25 Lacs
Bengaluru
Remote
Role & responsibilities Elicitation and Collaboration: Facilitate and lead brainstorming sessions and workshops with stakeholders to elicit, understand, and document business needs, objectives, and requirements. User Story Development: Translate business requirements into clear, concise, and well-defined user stories with acceptance criteria, ensuring they align with user needs and business goals. Backlog Management: Create, prioritize, and maintain the product backlog, ensuring it reflects the current understanding of requirements and provides a clear roadmap for development. Test Case Definition: Collaborate with stakeholders and the development team to define and document test cases based on user stories and requirements, ensuring comprehensive test coverage. Requirements Management: Organize and manage all elicited requirements, user stories, and test cases in a clear and accessible manner, ensuring traceability throughout the project lifecycle. Stakeholder Communication: Effectively communicate requirements, user stories, and test cases to both technical and non-technical stakeholders, ensuring a shared understanding. Process Analysis and Improvement: Analyze existing business processes and identify opportunities for improvement, leveraging insights from workshops and requirements gathering. Solution Validation: Participate in testing and validation efforts to ensure the delivered solution meets the defined requirements and user stories. Documentation: Create and maintain relevant project documentation, including process flows, requirements specifications, and workshop summaries. Continuous Improvement: Stay informed about industry best practices in business analysis, requirements management, and agile methodologies, and contribute to the continuous improvement of the team's processes. Conduct a comprehensive analysis of existing workflows, processes, and systems to identify areas for improvement and optimization. Work closely with cross-functional teams to implement process changes, leveraging industry best practices and innovative solutions. Contribute to initiatives aimed at improving the client onboarding process, account management, and overall customer experience. Manage project timelines, milestones, and deliverables while ensuring effective communication with stakeholders Domain exp needed: Strong Domain experience Domestic & International Payments Retail Banking Payments specific preferred Managing/managed Customer channels experience Mobile Banking App and/or Browser Front End analysis experience Experience of navigating through multiple layers of stakeholders in Business, Tech, Ops multi-country experience preferred
Posted 1 month ago
4.0 - 9.0 years
8 - 12 Lacs
Mumbai, Surat, Gujarat
Work from Office
Key Responsibilities: Acquire and build strong business relationships with merchants for Payment Solutions, BBPS (Bharat Bill Payment System), and eSign services. Manage the complete sales cycle: from lead generation and client outreach to pitching, negotiation, and final closure. Maintain ongoing client relationships to drive long-term engagement and usage of services. Understand client requirements thoroughly and align them with appropriate products or system enhancements. Conduct regular market and competitor analysis to identify new opportunities and stay ahead of industry trends. Serve as a key point of contact for client support and issue resolution, collaborating with internal teams to ensure seamless service delivery. Preferred Candidature: Strong understanding of digital payment solutions such as UPI, Net Banking, NACH, and Credit Card payment systems. Working knowledge of BBPS (Bharat Bill Payment System) for enabling bill payment services on merchant platforms. Experience in the Payment Aggregator & Payment Gateway (PAPG) space, Fintech, Corporate Banking, or Financial Services, with familiarity in API integrations, fund flow mechanisms, and settlement processes. Prefer candidates from leading PAPG companies such as Razorpay, BillDesk, Pine Labs, PayU, Worldline, Paytm, or CCAvenue. Minimum 4 years of relevant experience in the payments, fintech, or banking domain.
Posted 1 month ago
0.0 - 2.0 years
0 - 2 Lacs
Vadodara
Work from Office
Roles and Responsibilities Identify new business opportunities through lead generation, prospecting, and relationship building with merchants. Conduct presentations to potential clients to showcase our products and services. Meet sales targets by acquiring new merchants for our organization's merchant acquiring services. Develop strong relationships with existing customers to increase repeat business and referrals. Collaborate with internal teams to resolve customer issues and improve overall satisfaction.
Posted 1 month ago
2.0 - 7.0 years
10 - 14 Lacs
Hyderabad
Work from Office
Blackbaud is looking for a S taff Product Manager , working on our Payment Services solution . This in an incredibly exciting and i mportant role in transforming a key part of the product portfolio , driving step-function improvements in customer outcomes, automation, delightful user experiences, and higher product margins. We're looking for a highly organized and detail-oriented Product Manager to transform high-level ideas and deliver innovative solutions with our engineering teams . This individual will be the link between vertical market groups, Centers of Excellence, and our Payments and application engineering teams. They must understand how to balance customer needs with the needs of the business, demonstrating financial acumen and prudent decision-making. What youll do Partner with Senior level Product Managers to define and refine product concepts ensuring alignment with business goals and customer needs. Co llaboration with product managers engineering, Corporate IT, Cyber Security, Finance and Infrastructure Engineering and Cloud Operations . Write clear and detailed product specifications, user stories, and acceptance criteria for the payment system technologies. Prioritize and manage product backlogs to ensure timely and high-quality delivery by engineering teams Partner with engineering, design, marketing and sales teams to plan, execute and launch new features and enhancements across product lines. Monitor and analyze the performance, usage and feedback of the payments system, and use data-driven insights to inform product decisions and improvements. Own multiple product initiatives and lead teams from ideation through validation, delivery, and delight. Communicate and build rapport with stakeholders throughout the product development cycle. Validate deliverables against requirements to ensure they meet business objectives and user expectations What youll bring 2 + years experience within Product Management, expertise in payments solutions is preferred E x cellent communication, collaboration and stakeholder management skills Ability to run multiple initiatives and are comfortable interacting with all levels of an organization. A pragmatic understanding of technologies, systems, and tools in an ever-changing environment and ability to prioritize and can support your decision-making through data and narrative. Passion for delivering high-quality products and solving complex problems in partnership with engineering teams Experience with agile development practices, methodologies, and tools. Ability to deliver products that meet required standards of quality, security and operability Ideally, background in payments or Fintech Able to work flexible hours as required by business priorities Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Posted 1 month ago
4.0 - 8.0 years
8 - 12 Lacs
Surat
Work from Office
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About Team QR is one of Paytm‘s business tools to help merchants grow and manage their businesses through simplicity and data-driven technology. Roles and responsibilities: 1 . Engaging with Premium merchants like portfolio tracking, merchant communication, and ensuring service is delivered in assigned areas for assigned merchants. 2. Meeting sales targets of multiple payment solutions such as QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products ensuring product penetration along with revenue growth. 3. Enabling the new business line and promoting the brand in the marketplace. Track and attend to merchant's grievances and ensure its resolved on time. 4. Plan and execution of day-to-day activities along with the team and review team’s deliverables. 5. Gathering consistent feedback from the market for existing offerings and insights into the competition. 6. Deployment of products and articulation of benefits & best practices at client locations Ensuring customer satisfaction leading to higher sales conversions and retention. Who are we looking for 1. Self-starters, who can take ownership without handholding and are comfortable navigating ambiguity, will be an ideal fit . Passionate about working in a fast-growing firm and ready to get their hands dirty. 2. Articulate complex solutions to novice customers. 3. Fintech experience or some field experience candidates to be priorities. 4. Honesty and trustworthiness are the most important virtues. 5. Good sales and negotiation skills and interest in financial products and markets 6. Understanding of Local geography Education Graduation/ Post Graduation preferred. Why join us 1. A collaborative output-driven program that brings cohesiveness across businesses through technology. 2. Improve the average revenue per use by increasing the cross-sell opportunities. 3. A solid 360 feedback from your peer teams on your support of their goals. 4. Respect, that is earned, not demanded from your peers and manager. Compensation If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Posted 1 month ago
3.0 - 7.0 years
5 - 8 Lacs
Kochi
Work from Office
Role - Key Account Manager - Chennai Roles and responsibility Engaging with Premium merchants like portfolio tracking, merchant communication, and ensuring service is delivered in assigned areas for assigned merchants. Meeting sales targets of multiple payment solutions such as QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products Ensuring product penetration along with revenue growth. Enabling the new business line and promoting the brand in the marketplace. Track and attend to merchant's grievances and ensure its resolved on time. Plan and execution of day-to-day activities along with the team and Review team’s deliverables. Gathering consistent feedback from the market for existing offerings and insights into the competition Deployment of products and articulation of benefits & best practices at client locations Ensuring customer satisfaction leading to higher sales conversions and retention. Who are we looking for Self-starters, who can take ownership without handholding and are comfortable navigating ambiguity, will be an ideal fit Passionate about working in a fast-growing firm and ready to get their hands dirty. Articulate complex solutions to novice customers. Fintech experience or same field experience candidates to be priorities. Honesty and trustworthiness are the most important virtues. Good sales and negotiation skills Interest in financial products and markets Understanding of Local geography Note: Please carry a softcopy of CV for the Walk-inInterview 3,00,000 - 5,00,000 a year
Posted 1 month ago
4.0 - 8.0 years
8 - 12 Lacs
Chennai
Work from Office
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Roles and responsibility Engaging with Premium merchants like portfolio tracking, merchant communication, and ensuring service is delivered in assigned areas for assigned merchants. Meeting sales targets of multiple payment solutions such as QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products Ensuring product penetration along with revenue growth. Enabling the new business line and promoting the brand in the marketplace. Track and attend to merchant's grievances and ensure its resolved on time. Plan and execution of day-to-day activities along with the team and Review team’s deliverables. Gathering consistent feedback from the market for existing offerings and insights into the competition Deployment of products and articulation of benefits & best practices at client locations Ensuring customer satisfaction leading to higher sales conversions and retention. Who are we looking for Self-starters, who can take ownership without handholding and are comfortable navigating ambiguity, will be an ideal fit Passionate about working in a fast-growing firm and ready to get their hands dirty. Articulate complex solutions to novice customers. Fintech experience or same field experience candidates to be priorities. Honesty and trustworthiness are the most important virtues. Good sales and negotiation skills Interest in financial products and markets Understanding of Local geography Education Graduation/ Post Graduation preferred. Why join us 1. A collaborative output driven program that brings cohesiveness across businesses through technology. 2. Improve the average revenue per use by increasing the cross-sell opportunities. 3. A solid 360 feedbacks from your peer teams on your support of their goals. 4. Respect, that is earned, not demanded from your peers and manager. Compensation If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Posted 1 month ago
4.0 - 8.0 years
8 - 12 Lacs
Pune
Work from Office
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About Team QR is one of Paytm‘s business tools to help merchants grow and manage their businesses through simplicity and data-driven technology. Roles and responsibilities: 1 . Engaging with Premium merchants like portfolio tracking, merchant communication, and ensuring service is delivered in assigned areas for assigned merchants. 2. Meeting sales targets of multiple payment solutions such as QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products ensuring product penetration along with revenue growth. 3. Enabling the new business line and promoting the brand in the marketplace. Track and attend to merchant's grievances and ensure its resolved on time. 4. Plan and execution of day-to-day activities along with the team and review team’s deliverables. 5. Gathering consistent feedback from the market for existing offerings and insights into the competition. 6. Deployment of products and articulation of benefits & best practices at client locations Ensuring customer satisfaction leading to higher sales conversions and retention. Who are we looking for 1. Self-starters, who can take ownership without handholding and are comfortable navigating ambiguity, will be an ideal fit . Passionate about working in a fast-growing firm and ready to get their hands dirty. 2. Articulate complex solutions to novice customers. 3. Fintech experience or some field experience candidates to be priorities. 4. Honesty and trustworthiness are the most important virtues. 5. Good sales and negotiation skills and interest in financial products and markets 6. Understanding of Local geography Education Graduation/ Post Graduation preferred. Why join us 1. A collaborative output-driven program that brings cohesiveness across businesses through technology. 2. Improve the average revenue per use by increasing the cross-sell opportunities. 3. A solid 360 feedback from your peer teams on your support of their goals. 4. Respect, that is earned, not demanded from your peers and manager. Compensation If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Posted 1 month ago
18.0 - 20.0 years
25 - 30 Lacs
Bengaluru
Work from Office
This job will drive the strategic vision and development of cutting-edge machine learning models and algorithms to solve complex problems. You will work closely with data scientists, software engineers, and product teams to enhance services through innovative AI/ML solutions. Your role will involve building scalable ML pipelines, ensuring data quality, and deploying models into production environments to drive business insights and improve customer experiences. Essential Responsibilities: Define and drive the strategic vision for machine learning initiatives at the organizational level. Lead the development and optimization of state-of-the-art machine learning models. Oversee the preprocessing and analysis of large datasets. Deploy and maintain ML solutions in production environments. Collaborate with cross-functional teams to integrate ML models into products and services. Monitor and evaluate the performance of deployed models, making necessary adjustments. Mentor and guide junior engineers and data scientists. Publish research findings and contribute to industry discussions. Represent the company at conferences and external engagements. Influence the direction of the companys AI/ML strategy and contribute to long-term planning. Minimum Qualifications: Minimum of 18 years of relevant work experience and a Bachelors degree or equivalent experience. Deep expertise with ML frameworks like TensorFlow, PyTorch, or scikit-learn. Extensive experience with cloud platforms (AWS, Azure, GCP) and tools for data processing and model deployment. Recognized as an industry expert with a strong publication record. Subsidiary: PayPal Travel Percent: 20
Posted 1 month ago
1.0 - 6.0 years
1 - 2 Lacs
Bengaluru
Work from Office
This job will contact customers using multiple platforms, including but not limited to, automated phone system, email and chat to negotiate payment plans and help them improve their account status. You will provide personalized solutions while ensuring compliance with relevant guidelines, focusing on fair treatment and support for all customers. Additionally, you will educate customers about different payment relief options and the impact on their credit scores, all while maintaining a positive attitude and meeting productivity and quality goals. Job Description Essential Responsibilities Handle inbound calls to and from customers regarding their outstanding balances. Utilize multiple communication channels, including phone, email, and chat, to contact customers, provide support and respond to customer inquiries efficiently. Listen to customers concerns and understand their financial situations to offer appropriate payment solutions. Negotiate payment plans and arrangements that align with company policies, regulatory requirements, and customers abilities to pay. Maintain accurate and detailed records of customer interactions and payment agreements in the system Provide exceptional customer service by demonstrating empathy, patience, and professionalism in all interactions, while meeting production and quality goals. Stay informed about company policies, procedures, and industry regulations related to collections. Proactively engage in self-development activities, that support your professional growth. including attending training sessions and workshops to enhance your skills and knowledge in collections and customer service Minimum Qualifications Minimum of 1 year of relevant work experience Preferred Qualification Strong communication skills, excel at customer interaction Strong verbal (phone) communication skills actively listen and speak clearly to customers Strong written (email) communication skills use proper grammar and punctuation Well-developed sense of urgency and follow through
Posted 1 month ago
18.0 - 23.0 years
15 - 19 Lacs
Bengaluru
Work from Office
This job will drive the strategic vision and development of cutting-edge machine learning models and algorithms to solve complex problems. You will work closely with data scientists, software engineers, and product teams to enhance services through innovative AI/ML solutions. Your role will involve building scalable ML pipelines, ensuring data quality, and deploying models into production environments to drive business insights and improve customer experiences. Job Description Essential Responsibilities Define and drive the strategic vision for machine learning initiatives at the organizational level. Lead the development and optimization of state-of-the-art machine learning models. Oversee the preprocessing and analysis of large datasets. Deploy and maintain ML solutions in production environments. Collaborate with cross-functional teams to integrate ML models into products and services. Monitor and evaluate the performance of deployed models, making necessary adjustments. Mentor and guide junior engineers and data scientists. Publish research findings and contribute to industry discussions. Represent the company at conferences and external engagements. Influence the direction of the companys AI/ML strategy and contribute to long-term planning. Minimum Qualifications Minimum of 18 years of relevant work experience and a Bachelors degree or equivalent experience. Deep expertise with ML frameworks like TensorFlow, PyTorch, or scikit-learn. Extensive experience with cloud platforms (AWS, Azure, GCP) and tools for data processing and model deployment. Recognized as an industry expert with a strong publication record.
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Bengaluru
Work from Office
Job Summary: This job will contact customers using multiple platforms, including but not limited to, automated phone system, email and chat to negotiate payment plans and help them improve their account status. You will provide personalized solutions while ensuring compliance with relevant guidelines, focusing on fair treatment and support for all customers. Additionally, you will educate customers about different payment relief options and the impact on their credit scores, all while maintaining a positive attitude and meeting productivity and quality goals. Job Description: Essential Responsibilities: Handle inbound calls to and from customers regarding their outstanding balances. Utilize multiple communication channels, including phone, email, and chat, to contact customers, provide support and respond to customer inquiries efficiently. Listen to customers concerns and understand their financial situations to offer appropriate payment solutions. Negotiate payment plans and arrangements that align with company policies, regulatory requirements, and customers abilities to pay. Maintain accurate and detailed records of customer interactions and payment agreements in the system Provide exceptional customer service by demonstrating empathy, patience, and professionalism in all interactions, while meeting production and quality goals. Stay informed about company policies, procedures, and industry regulations related to collections. Proactively engage in self-development activities, that support your professional growth. including attending training sessions and workshops to enhance your skills and knowledge in collections and customer service Minimum Qualifications: Minimum of 1 year of relevant work experience Preferred Qualification: Strong communication skills, excel at customer interaction Strong verbal (phone) communication skills: actively listen and speak clearly to customers Strong written (email) communication skills: use proper grammar and punctuation Well-developed sense of urgency and follow through Subsidiary: PayPal Travel Percent: 20 For the majority of employees, PayPals balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com . Who We Are: Click Here to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com . Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community . We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don t hesitate to apply.
Posted 1 month ago
1.0 - 3.0 years
1 - 4 Lacs
Bengaluru
Work from Office
This job will contact customers using multiple platforms, including but not limited to, automated phone system, email and chat to negotiate payment plans and help them improve their account status. You will provide personalized solutions while ensuring compliance with relevant guidelines, focusing on fair treatment and support for all customers. Additionally, you will educate customers about different payment relief options and the impact on their credit scores, all while maintaining a positive attitude and meeting productivity and quality goals. Job Description Essential Responsibilities Handle inbound calls to and from customers regarding their outstanding balances. Utilize multiple communication channels, including phone, email, and chat, to contact customers, provide support and respond to customer inquiries efficiently. Listen to customers concerns and understand their financial situations to offer appropriate payment solutions. Negotiate payment plans and arrangements that align with company policies, regulatory requirements, and customers abilities to pay. Maintain accurate and detailed records of customer interactions and payment agreements in the system Provide exceptional customer service by demonstrating empathy, patience, and professionalism in all interactions, while meeting production and quality goals. Stay informed about company policies, procedures, and industry regulations related to collections. Proactively engage in self-development activities, that support your professional growth. including attending training sessions and workshops to enhance your skills and knowledge in collections and customer service Minimum Qualifications Minimum of 1 year of relevant work experience Preferred Qualification What do you need to bring 1 to 3 years of call center environment experience in voice (Customer service/Collections) Fluency in English Ability to learn and adapt to new systems and software changes Strong working knowledge of external systems and PC based internet and software applications (The Internet, Microsoft Office - Outlook, Word, and Excel) Ability to communicate effectively via email and phone using effective grammar and punctuation Well-developed sense of urgency and follow through Ability to develop and maintain professional working relationships with co-workers and peers Ability to adapt to an ever-changing environment which requires flexibility, especially around processes and shifts (which are subject to change, and which can include Saturday work and some late evenings) Have a passion for helping and resolving customer issues Strong communication skills, excel at customer interaction Strong verbal (phone) communication skills actively listen and speak clearly to customers Strong written (email) communication skills use proper grammar and punctuation Well-developed sense of urgency and follow through Competencies Customer Focus Drive for Results Problem Solving Strong Communication Soft skills - Composure/Listening/Empathy Teamwork Time Management Leadership principles Work as One Team by effectively partnering across individuals, teams, and organizational boundaries to deliver high-quality results . Do the right thing by treating each other and our stakeholders with respect and doing what s best for customer s . Be a Customer Champion by understanding our customers needs and create their most trusted and useful end-to-end experiences for them.
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Job Summary: This job will contact customers using multiple platforms, including but not limited to, automated phone system, email and chat to negotiate payment plans and help them improve their account status. You will provide personalized solutions while ensuring compliance with relevant guidelines, focusing on fair treatment and support for all customers. Additionally, you will educate customers about different payment relief options and the impact on their credit scores, all while maintaining a positive attitude and meeting productivity and quality goals. Job Description: Essential Responsibilities: Handle inbound calls to and from customers regarding their outstanding balances. Utilize multiple communication channels, including phone, email, and chat, to contact customers, provide support and respond to customer inquiries efficiently. Listen to customers concerns and understand their financial situations to offer appropriate payment solutions. Negotiate payment plans and arrangements that align with company policies, regulatory requirements, and customers abilities to pay. Maintain accurate and detailed records of customer interactions and payment agreements in the system Provide exceptional customer service by demonstrating empathy, patience, and professionalism in all interactions, while meeting production and quality goals. Stay informed about company policies, procedures, and industry regulations related to collections. Proactively engage in self-development activities, that support your professional growth. including attending training sessions and workshops to enhance your skills and knowledge in collections and customer service Minimum Qualifications: Minimum of 1 year of relevant work experience Preferred Qualification: What do you need to bring 1 to 3 years of call center environment experience in voice (Customer service/Collections) Fluency in English Ability to learn and adapt to new systems and software changes Strong working knowledge of external systems and PC based internet and software applications (The Internet, Microsoft Office - Outlook, Word, and Excel) Ability to communicate effectively via email and phone using effective grammar and punctuation Well-developed sense of urgency and follow through Ability to develop and maintain professional working relationships with co-workers and peers Ability to adapt to an ever-changing environment which requires flexibility, especially around processes and shifts (which are subject to change, and which can include Saturday work and some late evenings) Have a passion for helping and resolving customer issues Strong communication skills, excel at customer interaction Strong verbal (phone) communication skills: actively listen and speak clearly to customers Strong written (email) communication skills: use proper grammar and punctuation Well-developed sense of urgency and follow through Competencies: Customer Focus Drive for Results Problem Solving Strong Communication Soft skills - Composure/Listening/Empathy Teamwork Time Management Leadership principles Work as One Team by effectively partnering across individuals, teams, and organizational boundaries to deliver high-quality results . Do the right thing by treating each other and our stakeholders with respect and doing what s best for customer s . Be a Customer Champion by understanding our customers needs and create their most trusted and useful end-to-end experiences for them. Subsidiary: PayPal Travel Percent: 20 For the majority of employees, PayPals balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com . Who We Are: Click Here to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com . Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community . We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don t hesitate to apply.
Posted 1 month ago
4.0 - 9.0 years
7 - 13 Lacs
Kochi, Bengaluru, Mumbai (All Areas)
Work from Office
Serve as primary point of contact for Clients, addressing concerns, inquiries, needs through the project. Collaborate with Client & internal unit to implement payment system, Manage software delivery life cycle, maintaining relationship with Client
Posted 1 month ago
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