Customer Relation Manager-Real Estate Luxury Apartments-Ludhiana P & I Management Consultants

5.0 - 10.0 years

7 - 9 Lacs

Ludhiana, Punjab, India

On-site

Post Sales Booking: Booking Creation while validating the facts of application form, kyc and payment record. Welcome Ceremony on allotment. Issuance of Allotment letter & Payment Plan. Payments: Record maintenance of received payments while ensuring the valid transactions. Regular issuance of receipts respectively. Demand Generation: Generation of demand as per payment plan. Reminder issuance as per the requirement. Termination letters as and when required. Agreement: Ensure Execution of Agreement To Sale immediately after allotment. Preparation of Sale deed/conveyance deed with valid facts. Preparation & execution of CAM agreement. Finance Cases: Responsible for execution of finance documentation including Tri-party agreement & Permission to mortgage. Ensure On Time disbursements as per payment plan/demands. Channelization between client & bank for smooth operations. Transaction: Responsible for all the post allotment transactions ( Transfer, name addition/deletion,substituion etc) . Ensure to follow proper compliances including applicable charges and documentation. Drafting of documentation as per transaction requests. Validation of facts of above mentioned transaction documents. Collection: Monitor reports to identify the oustanding/dues. Contact client/channel partner/sales team for clearance of overdues. Cordination with bank and clients for timely disbursements of loan cases. Reports: Monthly MIS w.r.t to sales/offers, booking, collection, outstandings & Inventory. Preparation of reports as per the requirement of management. Possession: Responsible to ensure collection of possession related charges. Cordination with Team Project to ensure on time & Preparation & execution of possession documents ( Offer of possession,possession letter, unit handover letter & required undertakings) Handover process with complete Handover Ceremony. Post Possession Services: Channelize between Facility team & clients for smooth operations. Responsible to complete the sale deed execution of sold properties. Documentation post registration of sale deed i.e- Mutation deed , correction deed, NOC for resale. In Person Interaction/Meetings: Interaction with clients for their queries,documentation & services. Interaction with Channel Partners for documentation towards their respective clients Interaction with bankers for finance cases,documentation & project approvals.

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