2.0 - 4.0 years

3 - 6 Lacs

gurugram

Remote

1. Overview of Team Structure, Function, and Department Support to Airbnb The hiring is for an expert who will be deployed in the Escalations Team. This team is primarily responsible for: Triaging escalations to the correct team once received. Actioning and resolving high-priority escalations requiring immediate assistance. The Escalations Team functions as part of the Airbnb Capability Center and supports overall business operations by ensuring swift and accurate handling of escalated cases. The agent handles customer escalations done to the Executive leadership team such as: block on account, payouts not received, Account Verification not completed. Host not able to update account informat...

Posted 2 weeks ago

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payment compliance and chargeback cycle Teamware Solutions

1.0 - 4.0 years

1 - 6 Lacs

Gurugram

Remote

Role title | Specialist - Payment Risk Description Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. About Airbnb Capability Center: Airbnb Capability Centre (formerly known as Airseva) was set up in 2017 in Gurgaon. We provide specialized operational services which enable Airbnb's business and functions across the world. These include Finance Technology, Finance Shared Services, ...

Posted 4 months ago

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Sanction screening Bangalore Teamware Solutions

3 - 5 years

5 - 9 Lacs

Bengaluru

Work from Office

Screen individuals and entities against global sanction lists issued by OFAC, EU, UN and other international and government agencies Reviewing of individuals and business entities hit by high-riskscenarios Identify potential sanctions screening matches, review to identify false positives Carry out complex research/investigations to confirm whether the potential matches to global sanctions lists are actual matches according to laid down guidelines Release or escalate potential matches accordingly as stipulated in the working instruction to the originating business unit and relevant compliance department Analyze alerts to identify close match/exact match hits based on name/country/address comb...

Posted 6 months ago

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