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3.0 - 5.0 years
12 - 18 Lacs
bengaluru
Work from Office
Roles & Responsibilities: Perform the RA controls using the revenue assurance tool and identify leakages. Analyze relevant data and produce meaningful reports capturing root cause analysis of the issues identified, magnitude of the issue and the recommended solution for the same. Regularly monitor the fraud alarms, identify frauds and execute appropriate action to arrest the fraud. Create rules in the fraud management system to generate alarms for potential frauds. Identify the potential fraud risks and suggest appropriate controls for the same. This role will require interactions with most teams internal to Lebara at management and operational level. Role holder will also need to coordinate technical support from the external suppliers of Fraud and RA tools. The role holder will analyze and propose process improvements wherever necessary to the line manager for management buy in. Validate new product implementations as part of the UAT. Validate the invoices received from MNOs. Perform dispute reconciliation arising from carrier billing settlement and provide appropriate recommendations. Perform proactive payment analysis to identify payment frauds and avoid chargeback losses. Work in both Revenue Assurance and Fraud Management activities. Skills & Expertise: Extremely strong professional background in Telecom Domain. Good working knowledge of revenue assurance processes within a MVNO/MNO business covering Retail, Wholesale and Interconnect revenue and cost streams and functional areas including but not limited to Switch, IN, Mediation, Rating and Billing, Suspense, Top-up and Opt-in and distributor commissions. Fraud Management working knowledge is an added advantage. Should be open to learn fraud scenarios/techniques and work in FM activities. Excellent data analytics and data manipulation/visualization skills. Experience of using MS SQL desirable as this the primary analytical software used by the wider team. Able to manipulate big data, interpret complex results and distil salient information to stakeholders of different levels.
Posted 2 weeks ago
3.0 - 5.0 years
30 - 32 Lacs
bengaluru
Work from Office
Roles & Responsibilities: Perform the RA controls using the revenue assurance tool and identify leakages. Analyze relevant data and produce meaningful reports capturing root cause analysis of the issues identified, magnitude of the issue and the recommended solution for the same. Regularly monitor the fraud alarms, identify frauds and execute appropriate action to arrest the fraud. Create rules in the fraud management system to generate alarms for potential frauds. Identify the potential fraud risks and suggest appropriate controls for the same. This role will require interactions with most teams internal to Lebara at management and operational level. Role holder will also need to coordinate technical support from the external suppliers of Fraud and RA tools. The role holder will analyze and propose process improvements wherever necessary to the line manager for management buy in. Validate new product implementations as part of the UAT. Validate the invoices received from MNOs. Perform dispute reconciliation arising from carrier billing settlement and provide appropriate recommendations. Perform proactive payment analysis to identify payment frauds and avoid chargeback losses. Work in both Revenue Assurance and Fraud Management activities. Skills & Expertise: Extremely strong professional background in Telecom Domain. Good working knowledge of revenue assurance processes within a MVNO/MNO business covering Retail, Wholesale and Interconnect revenue and cost streams and functional areas including but not limited to Switch, IN, Mediation, Rating and Billing, Suspense, Top-up and Opt-in and distributor commissions. Fraud Management working knowledge is an added advantage. Should be open to learn fraud scenarios/techniques and work in FM activities. Excellent data analytics and data manipulation/visualization skills. Experience of using MS SQL desirable as this the primary analytical software used by the wider team. Able to manipulate big data, interpret complex results and distil salient information to stakeholders of different levels.
Posted 2 weeks ago
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