Sales Executive (Retail Onboarding) - Domestic Money Transfer (DMT) Business Job Title: Field Sales Executive Location: [Delhi/ NCR Region / Other City-wise Deployment] Employment Type: Full-time | 6 Days a Week Reporting To: Sales Manager / Business Owner Job Overview: We are hiring energetic and motivated field sales professionals to onboard and activate retail partners (mobile recharge shops, kirana stores, etc.) for our Domestic Money Transfer service. Your role will involve market visits, demos, branding, and relationship building. Key Responsibilities: Identify potential agents/retailers who can use DMT services and onboard them. Explain commission models, transaction process, and benefits clearly. Collect and verify KYC documents (PAN, Aadhaar, GST if applicable). Ensure the partner activates the platform and completes at least 1 live transaction. Maintain relationships with active agents to ensure regular usage and address service-related concerns. Report market feedback, competition activity, and customer behavior weekly. Support partners with posters, branding, and simple app onboarding training. Requirements: 12th Pass / Graduate with 13 years of sales experience in fintech or FMCG. Must own a smartphone and have working knowledge of mobile apps. Familiarity with mobile wallets, digital banking, and rural/semi-urban markets. Should be comfortable with local travel and direct interactions. Good communication skills and a convincing attitude.

Job Title: Customer Support Executive Location: Gurgaon Employment Type: Full-time | Rotational Shift Reporting To: Operations Manager / Business Owner Job Overview: As a Customer Support Executive, you will be the primary point of contact for customers and agents using our DMT platform. Your job is to resolve issues promptly, ensure a high level of customer satisfaction, and build trust among our user base. Key Responsibilities: Answer incoming calls, WhatsApp messages, and support tickets systems regarding transaction issues. Guide users and agents through DMT services, refund requests, KYC, and wallet-related queries. Maintain ticket logs and follow up with backend teams for resolution of failed transactions. Escalate major issues (technical downtime, failed settlements) to the tech or compliance team. Educate users about common reasons for failed transactions and best practices. Provide daily reports of complaints received, resolved, and pending. Conduct occasional satisfaction surveys to measure support quality. Requirements: Minimum 12th pass; Graduate preferred. 1+ year of customer support experience in fintech, banking, or recharge platforms. Fluent in Hindi; Basic spoken English required. Polite, calm, and problem-solving attitude. Basic understanding of how IMPS/NEFT/UPI transactions work.

Job Title: Accountant / Finance Executive Location: Gurgaon Employment Type: Full-time | 6 Days a Week Reporting To: Finance Manager / Business Owner Job Overview: We are seeking a meticulous and experienced accountant to manage day-to-day financial operations related to our Domestic Money Transfer (DMT) services. The role demands high integrity, strong reconciliation skills, and a keen understanding of financial compliance in the fintech sector. Key Responsibilities: Maintain detailed and real-time records of all DMT transactions, agent commissions, and settlements. Perform daily reconciliation of customer transactions, bank accounts, and wallet balances. Generate MIS reports on earnings, agent payouts, failed transactions, and chargebacks. Ensure GST compliance, TDS deductions, and accurate financial reporting. Handle fund transfers between corporate and escrow accounts (if applicable). Coordinate with CA firms for monthly/quarterly audit processes. Maintain documentation for each transaction as per RBI audit trail requirements. Monitor and flag any suspicious activity to the compliance team. Requirements: B.Com / M.Com / CA-Inter with 25 years of experience in accounting or fintech. Expertise in Tally ERP, Zoho Books, or any cloud-based accounting software. Hands-on experience with banking portals and payment gateway dashboards. Knowledge of GST, TDS, UPI/NEFT/IMPS is essential. High attention to detail and ability to work under pressure.