About Us: Paula’s Choice, a global skincare leader founded in 1995, empowers individuals to define beauty on their own terms through science-backed products. Our mission comes to life through four core values that guide our actions, decisions, and impact: Build Trust: We set the standard for skincare, transparency, and shared knowledge. Be Bold: We lead through innovation and by challenging the status quo. Act with Kindness: We operate with respect and care—for our customers, colleagues, and the planet. Create Community: We believe in the power of connection—whether educating customers, supporting each other, or giving back, we grow stronger together. About the Region : Our Southeast Asian headquarters is located in Singapore, and currently manages Singapore, Malaysia, Indonesia, Thailand, Philippines and India. Our channels include not only our own DTC platform, but also marketplaces such as Lazada, Shopee, Amazon, Zalora as well as an offline presence in Unity Pharmacies and Sephora Stores. About Our Culture: We’re a rapidly growing entrepreneurial team that thrives on change, prioritizing a culture of feedback and inclusivity. Our culture encourages continuous learning and is fueled by connection, curiosity, and cross-functional collaboration. Paula’s Choice is also committed to diversity! Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. We hope you agree. If you share our values and our enthusiasm for empowering people to achieve their own definition of beautiful, Paula’s Choice could be a wonderful fit for you. Brand & Creative Specialist - India About the Role We are seeking a highly creative, culturally astute, and results-driven Brand & Creative Specialist to join our team, focusing exclusively on the Indian Market . This pivotal role is at the intersection of brand localization, creative production, and cross-functional coordination, ensuring our global brand narrative is accurately adapted and amplified to resonate with the diverse Indian consumer base. This specialist will be instrumental in creating and adapting all visual and written communications—from social media to digital ads and Onsite assets—to ensure they are culturally relevant and aligned with consumer preferences in India, a crucial step to avoid concerns in imagery and achieve higher engagement rates. Key Responsibilities I. Content & Creative Localization Cultural Adaptation & Brand Guardianship: Lead the translation and cultural localization of global creative assets (visuals, copy, and campaigns) into locally resonant content for the Indian market. Act as the local brand guardian for India, ensuring all visual and written communication reflects both global brand guidelines and local cultural nuances. Creative Production: Design, localize, and produce high-quality creative assets for India-specific digital platforms, including Web/Onsite assets , social media (e.g., Instagram, Facebook), paid media ads, and eDMs. Onsite & E-commerce Assets: Own the adaptation and creation of Onsite assets (e.g., banners, landing page visuals) for the DTC platform and various marketplaces (e.g., Amazon, Flipkart, Myntra), ensuring visual consistency and maximum relevance to drive conversion. Creative Optimization: Continuously optimize creative work to meet campaign goals and local consumer preferences, addressing challenges in building a strong, local brand identity. II. Cross-Functional Coordination & Agency Operations Regional Liaison: Serve as the crucial link between the SEA Brand Team and the Agency partners in India, streamlining creative and communications workflows. Collaboration: Work closely with cross-functional teams (SEA Brand, India Marketing, and PR/KOL agency) to understand campaign objectives, adapt copy accordingly, and deliver assets that support both regional and local campaigns. Agency & Freelancer Oversight: Co-ordinate with digital agency and freelancers to ensure timely, high-quality output for India-specific projects. Documentation: Maintain proper documentation and archiving of finalized design files and local brand language standards for the India market. Qualifications & Skills Required Experience: 4–5 years of experience in a creative/brand specialist role focused on creative campaigns and communications for brands in the Indian Market . Experience in Beauty/FMCG is a plus. Minimum Education: Bachelor’s degree in communications, Marketing, Design, or a related field. Creative Proficiency: Proficiency in Adobe Creative Suite (Photoshop, Illustrator) or equivalent design tools. Experience preparing and adapting assets for multiple formats (static and/or video). Market Fluency: Exceptional understanding of Indian culture, digital trends, and consumer behaviour . Language Skills: Fluency in English (spoken and written) with strong grammar and adaptation skills. Knowledge of regional Indian languages is a significant advantage. Soft Skills: Strong attention to detail and ability to manage multiple projects under tight deadlines. A proactive, organized, and collaborative approach is essential. Bonus Points For Prior in-house brand experience. Experience managing social media strategies and community interactions for a brand in India. A creative, solutions-focused mindset with a passion for innovation. The Impact You'll Have You will be the vital resource for ensuring that our global investment connects with local audiences, solving the critical need for locally-driven, relevant content. You will directly address the risk of low engagement and imagery concerns by providing a dedicated creative function focused on Indian cultural nuances. You will play a fundamental role in shaping our brand's success and market share growth in one of our most competitive regions
About Us: Paula’s Choice, a global skincare leader founded in 1995, empowers individuals to define beauty on their own terms through science-backed products. Our mission comes to life through four core values that guide our actions, decisions, and impact: Build Trust: We set the standard for skincare, transparency, and shared knowledge. Be Bold: We lead through innovation and by challenging the status quo. Act with Kindness: We operate with respect and care—for our customers, colleagues, and the planet. Create Community: We believe in the power of connection—whether educating customers, supporting each other, or giving back, we grow stronger together. About the Region : Our Southeast Asian headquarters is located in Singapore, and currently manages Singapore, Malaysia, Indonesia, Thailand, Philippines and India. Our channels include not only our own DTC platform, but also marketplaces such as Lazada, Shopee, Amazon, Zalora as well as an offline presence in Unity Pharmacies and Sephora Stores. About Our Culture: We’re a rapidly growing entrepreneurial team that thrives on change, prioritizing a culture of feedback and inclusivity. Our culture encourages continuous learning and is fueled by connection, curiosity, and cross-functional collaboration. Paula’s Choice is also committed to diversity! Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. We hope you agree. If you share our values and our enthusiasm for empowering people to achieve their own definition of beautiful, Paula’s Choice could be a wonderful fit for you. Omnichannel Key Account Manager About the Role This role is essential for building and maintaining strong, strategic relationships with our key retail partners to drive profitable sales growth and ensure a premium, consistent brand experience across all customer touchpoints. The Omnichannel Key Account Manager will be the central figure for managing our most critical accounts, especially concerning brand expansion and presence across both online (DTC & Marketplaces) and offline (multi-brand beauty retailers). The incumbent will be responsible for deep-diving into day-to-day chain discussions and operations, ensuring the brand has prime visibility and effective merchandising on all online platforms, and securing best-in-class product imagery and presentation in offline stores, all aligned with global and local strategies. This position requires a strategic thinker, a skilled negotiator, and a collaborator who can seamlessly execute across digital and physical retail landscapes. Key Responsibilities 1. Strategic Account Leadership & Commercial Growth Key Account Strategy & Planning: Develop and execute comprehensive annual and quarterly joint business plans (JBPs) for key accounts to drive business. Relationship Management: Build and maintain strong, trusted, and long-term relationships with key stakeholders and decision-makers at all levels within the assigned retail partners. Forecasting & Performance: Own and manage reliable sales forecasts (Sell-In and Sell-Out), conducting regular performance and planning reviews with channel partners and internal teams. 2. Omnichannel Brand Execution & Visibility Online Excellence (DTC, Marketplaces): Oversee the day-to-day operations and execution of brand stores/pages on key platforms, ensuring prime brand visibility and effective digital merchandising. Work with marketplace and DTC teams to ensure product listings, pricing, and campaign messaging are consistent, accurate, and optimized for maximum conversion and timely execution across all online platforms. Coordinate with the Operations team to ensure seamless order fulfilment, inventory health, and adherence to platform SLAs (Service Level Agreements). Offline Excellence: Ensure the implementation of best-in-class in-store merchandising and visual displays (planograms) that enhance brand visibility and reflect global benchmarks and marketing plans. Collaborate with Vendors and agencies to appropriate merchandising and ensuring retail staff are trained, knowledgeable, and confident in selling products, driving the best possible brand imagery and customer experience. 3. Cross-Functional Collaboration & Insights Internal Alignment: Serve as the key link of communication between key customers and all internal departments (Marketing, Supply Chain, Operations, Finance, IT) to ensure a seamless execution of all activities and campaigns. Performance Monitoring & Insights: Utilize data and analytics to deeply understand customer interactions, identify market trends, and uncover opportunities for growth and optimization across channels. Advocacy & Problem Solving: Act as the internal champion for the customer's needs, resolving any issues or challenges they may face promptly and professionally to reinforce trust and loyalty. Liaison with SEA for co-ordination on best practices: Co-ordinate with SEA team to share best practices from local markets and use learnings from the regional team for any local campaign. Identify and share successful campaign mechanics, operational efficiencies, and merchandising innovations Competition mapping: Conduct regular competitive analyses by tracking activations, pricing / promotion and new product launches of competitors across both key online and offline retail channels. Qualifications and Experience Essential Experience: Minimum 5+ years of progressive experience in Key Account Management, Sales, or Channel Management, with a proven focus on both e-commerce/digital and offline retail. Industry Knowledge: Prior experience managing key accounts in the Beauty, Cosmetics, or FMCG sector is highly preferred, with a strong understanding of the fast-paced retail landscape. Omnichannel Expertise: Demonstrated success in developing and executing strategies that connect online (Marketplaces, DTC) and offline channels for a unified customer journey. Commercial Skills: Expert-level negotiation and selling skills, proven track record of managing P&L, achieving ambitious growth targets, and managing budgets. Analytical Ability: Strong analytical skills with the ability to interpret complex sales data, market trends, and financial metrics to drive actionable insights. Preferred Education: Bachelor's degree in Business, Marketing, or a related field; a Master's degree is a plus. The Ideal Candidate is: A strategic yet hands-on individual, comfortable setting the vision and diving into the operational detail to ensure execution quality. A strong collaborator who can align cross-functional teams and external partners toward a common goal. Commercially astute with a deep understanding of P&L and financial drivers. Resilient and solutions-oriented , enjoying challenges and relentlessly pursuing progress and goal achievement. Passionate about beauty/skincare and the end-to-end customer experience
About Us: Paula's Choice, a global skincare leader founded in 1995, empowers individuals to define beauty on their own terms through science-backed products. Our mission comes to life through four core values that guide our actions, decisions, and impact: Build Trust: We set the standard for skincare, transparency, and shared knowledge. Be Bold: We lead through innovation and by challenging the status quo. Act with Kindness: We operate with respect and carefor our customers, colleagues, and the planet. Create Community: We believe in the power of connectionwhether educating customers, supporting each other, or giving back, we grow stronger together. About the Region : Our Southeast Asian headquarters is located in Singapore, and currently manages Singapore, Malaysia, Indonesia, Thailand, Philippines and India. Our channels include not only our own DTC platform, but also marketplaces such as Lazada, Shopee, Amazon, Zalora as well as an offline presence in Unity Pharmacies and Sephora Stores. About Our Culture: We're a rapidly growing entrepreneurial team that thrives on change, prioritizing a culture of feedback and inclusivity. Our culture encourages continuous learning and is fueled by connection, curiosity, and cross-functional collaboration. Paula's Choice is also committed to diversity! Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We hope you agree. If you share our values and our enthusiasm for empowering people to achieve their own definition of beautiful, Paula's Choice could be a wonderful fit for you. Omnichannel Key Account Manager About the Role This role is essential for building and maintaining strong, strategic relationships with our key retail partners to drive profitable sales growth and ensure a premium, consistent brand experience across all customer touchpoints. The Omnichannel Key Account Manager will be the central figure for managing our most critical accounts, especially concerning brand expansion and presence across both online (DTC & Marketplaces) and offline (multi-brand beauty retailers). The incumbent will be responsible for deep-diving into day-to-day chain discussions and operations, ensuring the brand has prime visibility and effective merchandising on all online platforms, and securing best-in-class product imagery and presentation in offline stores, all aligned with global and local strategies. This position requires a strategic thinker, a skilled negotiator, and a collaborator who can seamlessly execute across digital and physical retail landscapes. Key Responsibilities 1. Strategic Account Leadership & Commercial Growth Key Account Strategy & Planning: Develop and execute comprehensive annual and quarterly joint business plans (JBPs) for key accounts to drive business. Relationship Management: Build and maintain strong, trusted, and long-term relationships with key stakeholders and decision-makers at all levels within the assigned retail partners. Forecasting & Performance: Own and manage reliable sales forecasts (Sell-In and Sell-Out), conducting regular performance and planning reviews with channel partners and internal teams. 2. Omnichannel Brand Execution & Visibility Online Excellence (DTC, Marketplaces): Oversee the day-to-day operations and execution of brand stores/pages on key platforms, ensuring prime brand visibility and effective digital merchandising. Work with marketplace and DTC teams to ensure product listings, pricing, and campaign messaging are consistent, accurate, and optimized for maximum conversion and timely execution across all online platforms. Coordinate with the Operations team to ensure seamless order fulfilment, inventory health, and adherence to platform SLAs (Service Level Agreements). Offline Excellence: Ensure the implementation of best-in-class in-store merchandising and visual displays (planograms) that enhance brand visibility and reflect global benchmarks and marketing plans. Collaborate with Vendors and agencies to appropriate merchandising and ensuring retail staff are trained, knowledgeable, and confident in selling products, driving the best possible brand imagery and customer experience. 3. Cross-Functional Collaboration & Insights Internal Alignment: Serve as the key link of communication between key customers and all internal departments (Marketing, Supply Chain, Operations, Finance, IT) to ensure a seamless execution of all activities and campaigns. Performance Monitoring & Insights: Utilize data and analytics to deeply understand customer interactions, identify market trends, and uncover opportunities for growth and optimization across channels. Advocacy & Problem Solving: Act as the internal champion for the customer's needs, resolving any issues or challenges they may face promptly and professionally to reinforce trust and loyalty. Liaison with SEA for co-ordination on best practices: Co-ordinate with SEA team to share best practices from local markets and use learnings from the regional team for any local campaign. Identify and share successful campaign mechanics, operational efficiencies, and merchandising innovations Competition mapping: Conduct regular competitive analyses by tracking activations, pricing / promotion and new product launches of competitors across both key online and offline retail channels. Qualifications and Experience Essential Experience: Minimum 5+ years of progressive experience in Key Account Management, Sales, or Channel Management, with a proven focus on both e-commerce/digital and offline retail. Industry Knowledge: Prior experience managing key accounts in the Beauty, Cosmetics, or FMCG sector is highly preferred, with a strong understanding of the fast-paced retail landscape. Omnichannel Expertise: Demonstrated success in developing and executing strategies that connect online (Marketplaces, DTC) and offline channels for a unified customer journey. Commercial Skills: Expert-level negotiation and selling skills, proven track record of managing P&L, achieving ambitious growth targets, and managing budgets. Analytical Ability: Strong analytical skills with the ability to interpret complex sales data, market trends, and financial metrics to drive actionable insights. Preferred Education: Bachelor's degree in Business, Marketing, or a related field; a Master's degree is a plus. The Ideal Candidate is: A strategic yet hands-on individual, comfortable setting the vision and diving into the operational detail to ensure execution quality. A strong collaborator who can align cross-functional teams and external partners toward a common goal. Commercially astute with a deep understanding of P&L and financial drivers. Resilient and solutions-oriented , enjoying challenges and relentlessly pursuing progress and goal achievement. Passionate about beauty/skincare and the end-to-end customer experience
About Us: Paula's Choice, a global skincare leader founded in 1995, empowers individuals to define beauty on their own terms through science-backed products. Our mission comes to life through four core values that guide our actions, decisions, and impact: Build Trust: We set the standard for skincare, transparency, and shared knowledge. Be Bold: We lead through innovation and by challenging the status quo. Act with Kindness: We operate with respect and carefor our customers, colleagues, and the planet. Create Community: We believe in the power of connectionwhether educating customers, supporting each other, or giving back, we grow stronger together. About the Region : Our Southeast Asian headquarters is located in Singapore, and currently manages Singapore, Malaysia, Indonesia, Thailand, Philippines and India. Our channels include not only our own DTC platform, but also marketplaces such as Lazada, Shopee, Amazon, Zalora as well as an offline presence in Unity Pharmacies and Sephora Stores. About Our Culture: We're a rapidly growing entrepreneurial team that thrives on change, prioritizing a culture of feedback and inclusivity. Our culture encourages continuous learning and is fueled by connection, curiosity, and cross-functional collaboration. Paula's Choice is also committed to diversity! Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We hope you agree. If you share our values and our enthusiasm for empowering people to achieve their own definition of beautiful, Paula's Choice could be a wonderful fit for you. Brand & Creative Specialist - India About the Role We are seeking a highly creative, culturally astute, and results-driven Brand & Creative Specialist to join our team, focusing exclusively on the Indian Market . This pivotal role is at the intersection of brand localization, creative production, and cross-functional coordination, ensuring our global brand narrative is accurately adapted and amplified to resonate with the diverse Indian consumer base. This specialist will be instrumental in creating and adapting all visual and written communicationsfrom social media to digital ads and Onsite assetsto ensure they are culturally relevant and aligned with consumer preferences in India, a crucial step to avoid concerns in imagery and achieve higher engagement rates. Key Responsibilities I. Content & Creative Localization Cultural Adaptation & Brand Guardianship: Lead the translation and cultural localization of global creative assets (visuals, copy, and campaigns) into locally resonant content for the Indian market. Act as the local brand guardian for India, ensuring all visual and written communication reflects both global brand guidelines and local cultural nuances. Creative Production: Design, localize, and produce high-quality creative assets for India-specific digital platforms, including Web/Onsite assets , social media (e.g., Instagram, Facebook), paid media ads, and eDMs. Onsite & E-commerce Assets: Own the adaptation and creation of Onsite assets (e.g., banners, landing page visuals) for the DTC platform and various marketplaces (e.g., Amazon, Flipkart, Myntra), ensuring visual consistency and maximum relevance to drive conversion. Creative Optimization: Continuously optimize creative work to meet campaign goals and local consumer preferences, addressing challenges in building a strong, local brand identity. II. Cross-Functional Coordination & Agency Operations Regional Liaison: Serve as the crucial link between the SEA Brand Team and the Agency partners in India, streamlining creative and communications workflows. Collaboration: Work closely with cross-functional teams (SEA Brand, India Marketing, and PR/KOL agency) to understand campaign objectives, adapt copy accordingly, and deliver assets that support both regional and local campaigns. Agency & Freelancer Oversight: Co-ordinate with digital agency and freelancers to ensure timely, high-quality output for India-specific projects. Documentation: Maintain proper documentation and archiving of finalized design files and local brand language standards for the India market. Qualifications & Skills Required Experience: 45 years of experience in a creative/brand specialist role focused on creative campaigns and communications for brands in the Indian Market . Experience in Beauty/FMCG is a plus. Minimum Education: Bachelor's degree in communications, Marketing, Design, or a related field. Creative Proficiency: Proficiency in Adobe Creative Suite (Photoshop, Illustrator) or equivalent design tools. Experience preparing and adapting assets for multiple formats (static and/or video). Market Fluency: Exceptional understanding of Indian culture, digital trends, and consumer behaviour . Language Skills: Fluency in English (spoken and written) with strong grammar and adaptation skills. Knowledge of regional Indian languages is a significant advantage. Soft Skills: Strong attention to detail and ability to manage multiple projects under tight deadlines. A proactive, organized, and collaborative approach is essential. Bonus Points For Prior in-house brand experience. Experience managing social media strategies and community interactions for a brand in India. A creative, solutions-focused mindset with a passion for innovation. The Impact You'll Have You will be the vital resource for ensuring that our global investment connects with local audiences, solving the critical need for locally-driven, relevant content. You will directly address the risk of low engagement and imagery concerns by providing a dedicated creative function focused on Indian cultural nuances. You will play a fundamental role in shaping our brand's success and market share growth in one of our most competitive regions