245 Patient Counselling Jobs - Page 2

Roles and Responsibilities Provide financial counseling to patients undergoing cancer treatment, taking into account their medical history, insurance coverage, and financial situation. Develop personalized payment plans for patients based on their unique circumstances. Collaborate with healthcare providers to ensure seamless communication between patient care teams. Maintain accurate records of patient interactions, treatments, and payments. Identify opportunities for cost savings through negotiation with insurance companies or other stakeholders.

Guide and support patients from first inquiry through their IVF journey. Schedule consultations and coordinate with doctors and clinical staff. Counsel patients about IVF treatments and protocols with empathy. Required Candidate profile Experience in patient coordination, counselling, or healthcare roles. Background in BAMS, BHMS, BUMS, PSCHOLOGY. Strong sense of empathy, organization, and attention to detail. call - 8448180805

Job Title: Hospital Operations IP & OP Operations Location: Hyderabad Experience: 2–5 years (Hospital/Healthcare industry mandatory) Employment Type: Full Time Job Description: We are hiring for a dynamic professional to manage In-Patient (IP) and Out-Patient (OP) operations in a fast-paced hospital environment. Key Responsibilities: Oversee daily IP & OP flow and patient service operations Coordinate with doctors, nursing, billing, diagnostics & support teams Monitor admission, discharge, and transfer processes Ensure smooth patient experience, TAT, and documentation Address escalations and improve patient satisfaction Maintain compliance with hospital SOPs and quality standards Requirements: Graduate/Postgraduate in Hospital/Healthcare Management Minimum 2 years’ experience in IP/OP operations in a hospital Strong communication, coordination & problem-solving skills Willing to work in shifts and handle operational challenges Benefits: Attractive salary | Growth opportunities | Fast-paced learning environment Apply Now – Hot Vacancy! Immediate Joiners Preferred.

Physician Assistant (PA) is a healthcare professional who works under the supervision of a physician, providing a range of medical services, including diagnosing and treating illnesses, performing examinations, and assisting in surgeries . Here's a more detailed breakdown of a Physician Assistant's role: Core Responsibilities: Patient Care: PAs conduct patient examinations, take medical histories, and order and interpret diagnostic tests. Diagnosis and Treatment: They diagnose and treat illnesses and injuries, develop treatment plans, and prescribe medications under the supervision of a physician. Surgical Assistance: PAs can assist surgeons during procedures and perform minor surgical procedures. Patient Education: They educate patients about their conditions, treatments, and medications. Record Keeping: PAs maintain accurate and detailed patient records. Collaboration: They collaborate with physicians, nurses, and other healthcare professionals to provide comprehensive patient care. Advocacy: PAs advocate for patients' needs and interests. Skills and Qualities: Strong Communication Skills: PAs need excellent communication skills to interact with patients, physicians, and other healthcare professionals. Critical Thinking and Problem-Solving: They must be able to analyze patient information and make sound clinical judgments. Empathy and Compassion: PAs need to be empathetic and compassionate in their interactions with patients. Attention to Detail: Accuracy and attention to detail are crucial in patient care. Adaptability: PAs work in various settings and with different types of patients, so adaptability is important. Note : Looking for physician Assistant With Medical Gastro ,experience

Eye testing Opticals

*Provide teleconsultations via voice, video, or chat for Clinikk subscribers. *Diagnose and treat patients using evidence-based medical protocols. *Maintain accurate patient records and ensure confidentiality. Required Candidate profile MBBS degree preferred ( only from Indian medical collage) FMGE not eligible , USMLE / PLAB aspirants are welcome , Fluency in kannada is must fluency in hindi / english /tamil/ telugu is a plus ,

Dear Candidates, Greeting from Birla Fertility & IVF (A Unit of CKA Birla Healthcare Pvt. Ltd.). We are looking to hire Manager, Operations. Minimum Education: Graduate Locations: Nagpur Salary: As per company standard. Pre-requisites for consideration of candidature: 5+ years of experience in managing Operations, P&L & Revenue for a full unit / multiple units in reputed Fertility Clinic or Day-care Centre or Hospital. Should have worked minimum 2 years on P&L, Revenue Generations & Conversion/Counselling for centre/hospital - Mandatory. Should have handled a team of at least 4-5 members and be proficient in training Role Summary: Manager, Operations is responsible to ensure a well administered center overall and deliver unparalleled level of patient care and service levels at customer touchpoints across the center Receptions, Billing, Call center, CRM, Pharmacy, OPD, Waiting lounge, Phlebotomy, F&B, Laundry, HK, Security (b) drive conversions and counselling. Key Job Responsibilities: Document, communicate and implement all front office SOPs: including grooming and communication guidelines to deliver exceptional patient service within the facility. Monitor and ensure compliance to these processes through rigorous checks and audits. Gather periodic feedback on the quality of front office service from visitors, patients and their families & define action plan to improve the same. Solve patient problems: attend to all patient and visitor escalations promptly. Identify the causes behind problems and offer solutions that can help address the problem within the shortest duration. Store patient information and records as per protocol: ensure that all information is recorded, stored and shared accurately and safely. Ensure patient safety: implement all emergency and code related protocols in the department. Ensure that staff are aware of their roles and trained to perform them well. Complete all managerial responsibilities towards staff: delegate duties to staff to support the day-to-day operations of the unit and enable them to perform their responsibilities towards patients. Maintain staff discipline and professionalism. Ensure business targets of conversion and counselling are met, keep a strong vigil on revenue leakage. Manage donor agencies, surrogacy agencies, regulatory compliance of the center. Day to day issues and management of F&B vendor, Lab vendor, security agency, Housekeeping and Laundry agency to ensure timely execution and quality of service. Ensure Hygiene and upkeep of the center as per defined KPI / standards. Interested candidates can share updated resume on "Dilip.giri@birlafertility.com" . Also, please do refer your friends. - Regards, Team HR Birla Fertility & IVF (A unit of CK Birla Healthcare Pvt. Ltd.)

As a part of this role, you will be responsible for effectively communicating with patients, handling their calls, and providing necessary assistance. Patient counseling and delivering high-quality customer care services will be a significant part of your daily tasks. We are looking for an experienced female candidate who has a background in the medical field. The ideal candidate should have at least 1 year of relevant work experience. This is a full-time position with a day shift schedule, and the work location is in person.,

Key Responsibilities: 1. Patient Interaction & Support Welcome patients and attend to their queries courteously. Guide patients regarding registration, consultation flow, diagnostics, and treatment. Provide timely updates to patients and family members about procedures or wait times. Assist elderly, differently-abled, or language-barrier patients proactively. 2. Scheduling & Coordination Schedule and confirm appointments, tests, surgeries, and follow-ups. Coordinate between departments (e.g., OPD, Radiology, Lab, Pharmacy, etc.) to ensure seamless patient flow. Ensure prompt communication between patients and consultants regarding appointment changes or delays. 3. Administrative Duties Maintain accurate patient records and ensure all required documents are updated in the system. Coordinate with billing for cost estimates, insurance queries, and authorizations. Support admissions and discharge processes, ensuring proper documentation. 4. Customer Service & Satisfaction Collect patient feedback and escalate concerns to the manager when needed. Monitor and resolve patient grievances promptly. Promote a patient-centric environment through professional and empathetic communication. 5. Reporting & Documentation Maintain daily logs for patient footfall, appointment status, and service delays. Prepare reports on patient satisfaction, complaints, and service improvement initiatives. Assist in audits, quality checks, and NABH documentation as required. Key Skills & Competencies: Excellent communication and interpersonal skills Empathy and patient-first attitude Multitasking and time management Familiarity with hospital information systems (HIS) Basic understanding of medical terminology Fluency in English, Hindi, and local language Qualifications: Graduate in any discipline (Bachelors in Hospital Administration or related field preferred) Minimum 1–3 years of experience in a hospital/healthcare setting Computer proficiency (MS Office, HIS software)

Patient Care & Clinical Duties, Ward Management, On-Call Duties, Academic & Teaching and Administrative Duties

-Stock Mgmt: Stock & maintain cold chain medicines -Dispensing of cold chain and room temp meds as per prescriptions/ hospital orders -Billing -Patient Counselling -Handle branch operations & coordinate with HO -Should be able to work in a team Required Candidate profile - Male candidate required - KSPC Mandatory. Must have original KSPC license - Exp with hospital/ retail/online pharmacy preferred - Training will be provided for freshers Perks and benefits PF, ESIC, Mediclaim, Bonus, OT, PL, Public Holiday

Understand patients queries on calls and reply with appropriate opinion in a professional manner and give proper counseling to patients Counsel the patients on call regarding varies cancer treatments, costs, diagnostics, therapies etc. Understanding patients concerns and try to resolve all concerns to make the patient confident Follow up with the already connected patients on a regular basis so as to convince for treatment Talk to the Doctor/Coordinator and gather information about treatment offered and collate information to be used for patient communication Report the status of all the patients connected and actions taken to the team lead on a daily basis. Desired Candidate Profile: Must have Pharm. D/M with 3-5 years of experience as patient coordination over calls Assisting and performing for precautions, diet plan, yoga and motivate to patients Must have good communication skills, Should be soft spoken and polite manner Must have experience of patient counseling over phone call or physical interaction Preferred intrastate candidate, but should be willing to relocate Hyderabad - TG Immediately joining and multiple languages speaking candidates apply for this position.

Understand patients queries on calls and reply with appropriate opinion in a professional manner and give proper counseling to patients Counsel the patients on call regarding varies cancer treatments, costs, diagnostics, therapies etc. Understanding patients concerns and try to resolve all concerns to make the patient confident Follow up with the already connected patients on a regular basis so as to convince for treatment Talk to the Doctor/Coordinator and gather information about treatment offered and collate information to be used for patient communication Report the status of all the patients connected and actions taken to the team lead on a daily basis. Desired Candidate Profile: Must have Pharm - D with 3-5 years of experience as patient coordination over calls Assisting and performing for precautions, diet plan, yoga and motivate to patients Must have good communication skills, Should be soft spoken and polite manner Must have experience of patient counseling over phone call or physical interaction Preferred intrastate candidate, but should be willing to relocate Hyderabad - TG Immediately joining and multiple languages speaking candidates apply for this position.

Key Responsibilities: Daily Feedback Collection: Interact with IPD and OPD patients to gather structured feedback on services, facilities, and staff behavior. Maintain feedback records and flag concerns for prompt resolution. Patient Counseling & Support: Guide patients and their attendants with empathy and clarity throughout their hospital journey. Smooth Patient Journey: Ensure seamless patient movement from admission to discharge. Proactively identify and resolve bottlenecks across departments (reception, billing, diagnostics, pharmacy, nursing, etc.) Cross-Department Coordination: Liaise with internal teams (nursing, doctors, operations, TPA, pharmacy) to resolve patient concerns quickly and efficiently. Issue Resolution: Handle escalations with maturity and professionalism, ensuring timely closure and communication with the patient/attendant. Frontline Representation: Maintain a polite, empathetic, and service-oriented approach at all times. Represent the hospitals brand and values in all patient-facing interactions.

Role & responsibilities Key Responsibilities: Manage outpatient, inpatient, and emergency cases in obstetrics and gynaecology. Conduct normal and assisted deliveries; assist and perform caesarean sections. Provide antenatal and postnatal care, including management of high-risk pregnancies. Handle gynaecological procedures such as D&C, IUCD insertions, endometrial biopsy, etc. Participate in emergency management like PPH, eclampsia, and ectopic pregnancies. Maintain proper documentation, case notes, and discharge summaries. Participate in academic activities like case presentations, seminars, and CMEs. Collaborate with consultants and junior doctors for patient care and rounds. Ensure compliance with hospital protocols and medico-legal norms Key Skills: Labour room management Caesarean section High-risk pregnancy management Emergency obstetric care Gynaecological procedures Basic ultrasound interpretation Patient counseling Clinical documentation Team collaboration Medico-legal awareness .

Patient Registration & Appointment Scheduling : Accurately register patients using the collect necessary information, and schedule appointments efficiently to optimize patient flow Front Desk Operations: Manage incoming calls, emails, and inquiries from patients, physicians, and visitors. Direct calls to appropriate departments or individuals and provide information in a courteous and professional manner. Billing & Payment Processing: Assist patients with billing inquiries. Explain charges and payment options. Process payments and issue receipts accurately. Ensure accuracy in billing information and maintain confidentiality of patient financial records. Patient Check in and Check Out: Greet patients upon arrival, verify demographic and insurance information, and assist with completing necessary forms. Process patient check-outs, provide appointment reminders, and coordinate follow-up care as needed. Patient Satisfaction & Customer Service: Ensure a positive patient experience by providing attentive and compassionate service. Address patient concerns or complaints promptly and escalate issues to appropriate personnel when necessary Collaboration & Communication : Liaise with medical staff, nursing personnel, and other departments to coordinate patient care and resolve operational issues. Communicate effectively with colleagues to ensure seamless handovers and continuity of care. Compliance with Departmental Standards & SOPs : Ensure timely and accurate compliance with the standards laid down under departmental functioning/SOP and adhere to protocols related to patient registration, appointment scheduling, billing, medical record management, and other operational processes. Continuous Professional Development: Participating in Ongoing Training & Education programs to maintain & enhance skills. Adherence to Office Discipline: Maintain office discipline by adhering to office policies and procedures, including adherence to rosters, punctuality, ensuring the timely completion of assigned tasks, and upholding grooming standards. Patient Registration & Admission : Collect & verify patient information for registration and coordinate the admission process efficiently Patient Discharge, Billing & Payment Processing: Coordinate patient discharge procedures Provide billing information and collect payments as necessary Assist patients with insurance-related inquiries Ensure accuracy in billing and documentation Front Desk Operations: Manage incoming calls, emails, and inquiries from patients, physicians, and visitors. Direct calls to appropriate departments or individuals and provide information in a courteous and professional manner. Medical record Management: Maintain confidentiality and accuracy of patient records, both electronic and paper-based. Retrieve and file medical records as per hospital protocols and ensure compliance with data protection regulations. Patient Satisfaction & Customer Service: Ensure a positive patient experience by providing attentive and compassionate service. Address patient concerns or complaints promptly and escalate issues to appropriate personnel when necessary Collaboration & Communication : Liaise with medical staff, nursing personnel, and other departments to coordinate patient care and resolve operational issues. Communicate effectively with colleagues to ensure seamless handovers and continuity of care. Compliance with Departmental Standards & SOPs : Ensure timely and accurate compliance with the standards laid down under departmental functioning/SOP and adhere to protocols related to patient registration, appointment scheduling, billing, medical record management, and other operational processes. Patient Communication & Support : Respond to patient inquiries and provide assistance with empathy and professionalism. Relay messages to medical staff promptly and accurately and address patient concerns and escalate issues when necessary. Continuous Professional Development: Participating in Ongoing Training & Education programs to maintain & enhance skills. Adherence to Office Discipline : Maintain office discipline by adhering to office policies and procedures, including adherence to rosters, punctuality, ensuring the timely completion of assigned tasks, and upholding grooming standards

* Check prescriptions to ensure that there are no errors and that they are appropriate and safe for the individual patient. * Dispense the medicines as per the prescription. * Bill the medicines dispensed and collect cash. * Check the expiry date and batch number of the medicine and compare it with the bill entry. * Contacting referring physicians offices with questions over prescription. * Maintaining inventory of the medicines dispensed. * Keep records of patient history and of all activities regarding heavy medication. * Handle customer queries and resolve their issues or initiate appropriate steps such as complaint escalation to relevant departments for resolution. * Record all pharmacy transactions and keeping cash registers up to date. * Comply with all applicable legal rules, regulations, and procedures. * Maintain confidentiality with respect to customers medical details.

1. Medical operations, internal /external meetings 2. Duty rosters and other obligations towards RMOs, 4. Ward and patient management 5. Liaisoning with external agencies Required Candidate profile BDS / BAMS with MHA / MBA & min 5 yrs experience in Medical Administration at reputed hospitals. Act as AMS / DMS and coordinate with all Clinicians for smooth operations & best care of the patients

Role & responsibilities Serve as a point of contact for Insurance related inquiries Create a consistent, positive work atmosphere through the communication Close interaction with respective department at hospital To interact with hospital insurance patients. Interact with Hospital Management, Doctors, Medical and non-medical staff at the hospital To create awareness about insurance claims (reimbursement and cashless claims, pre & post hospitalization claims etc.) Collecting claim support documents from the patients / hospitals & coordinate with backend team to ensure smooth transfer of data to the TPA/Insurance Company. Send the pre auth request and follow up on cashless approval form insurance company. Efficiently and effectively handle grievance / issue raised by hospital staff & patients, escalate issue to the team leader, as when necessary. Follow-up and Updates to be given to the clients Required Skills and Experience Education: Any Diploma, Graduation, or Under Graduation. Experience: 6 months to 1 year in hospital or insurance roles (preferred). Strong communication and problem-solving skills. Ability to multitask, prioritize, and work efficiently. Detail-oriented with a professional and confidential approach.

Responsibilities: * Lead center operations & staff * Manage patient flow & satisfaction * Daily Follow-ups for consistent sales * Ensure compliance with policies & procedures * Provide counseling & care to patients Provident fund Health insurance

Role Summary: As the National PCM , you will be the torch bearer of operational excellence, patient care standards, and team grooming across all Dr Batra's clinics nationwide. This leadership role calls for a dynamic professional who can champion patient experience, build and mentor PCM teams, uphold brand etiquette, track operational performance, and ensure streamlined clinic functionality all while setting benchmarks in communication, discipline, and professionalism. Key Responsibilities: Training & Development: Design and conduct PCM onboarding and refresher training programs. Standardize and implement patient interaction protocols, dress codes, and front-desk etiquette across clinics. Organize periodic workshops on communication skills, grooming, conflict resolution, and clinic SOPs. Mentor and upskill PCM teams to meet patient care and service standards. Clinic Operations Oversight: Monitor and audit clinic functioning to ensure adherence to company protocols. Work closely with clinic teams to maintain hygiene, upkeep, and patient-friendly environments. Ensure compliance with all clinical and operational policies at the national level. Patient Experience & Relationship Management: Set high standards for patient counseling, query handling, and grievance redressal. Design patient satisfaction trackers and feedback loops for continuous improvement. Team Management & Leadership: Oversee PCM performance across regions; identify high performers and training needs. Guide PCMs in handling PSEs and Therapists effectively. Promote discipline, ownership, and professionalism within the clinic teams. Business Operations & Revenue Monitoring: Monitor and track clinic-level revenue generation with inputs from the business analytics team. Identify gaps and suggest strategic inputs to improve performance. Coordinate with Regional Managers to ensure alignment with targets. Key Skills Required: Fluent & Polished Communication especially in English, both verbal and written Leadership & Team Building Active Listening & Patient-Centric Thinking Professional Grooming & Presentation Training & Mentoring Skills Assertive, Calm & Solution-Oriented Approach Multi-tasking with Operational Discipline Strong Analytical Acumen for Business Tracking Qualification & Experience: - Healthcare Experience Preferred Minimum Education: Graduate (Masters Degree preferred) Experience: 8+ years in clinic/hospital operations or service excellence roles, with at least 2 years in a leadership/training role Language: Must have excellent command over English Willingness to travel to clinics across the country (minimum 15 days a month)

Role Summary: As a National PCM , you will be the torch bearer of operational excellence, patient care standards, and team grooming across all Dr Batra's clinics nationwide. This leadership role calls for a dynamic professional who can champion patient experience, build and mentor PCM teams, uphold brand etiquette, track operational performance, and ensure streamlined clinic functionality all while setting benchmarks in communication, discipline, and professionalism. Key Responsibilities: Training & Development: Design and conduct PCM onboarding and refresher training programs. Standardize and implement patient interaction protocols, dress codes, and front-desk etiquette across clinics. Organize periodic workshops on communication skills, grooming, conflict resolution, and clinic SOPs. Mentor and upskill PCM teams to meet patient care and service standards. Clinic Operations Oversight: Monitor and audit clinic functioning to ensure adherence to company protocols. Work closely with clinic teams to maintain hygiene, upkeep, and patient-friendly environments. Ensure compliance with all clinical and operational policies at the national level. Patient Experience & Relationship Management: Set high standards for patient counseling, query handling, and grievance redressal. Design patient satisfaction trackers and feedback loops for continuous improvement. Team Management & Leadership: Oversee PCM performance across regions; identify high performers and training needs. Guide PCMs in handling PSEs and Therapists effectively. Promote discipline, ownership, and professionalism within the clinic teams. Business Operations & Revenue Monitoring: Monitor and track clinic-level revenue generation with inputs from the business analytics team. Identify gaps and suggest strategic inputs to improve performance. Coordinate with Regional Managers to ensure alignment with targets. Key Skills Required: Fluent & Polished Communication especially in English, both verbal and written Leadership & Team Building Active Listening & Patient-Centric Thinking Professional Grooming & Presentation Training & Mentoring Skills Assertive, Calm & Solution-Oriented Approach Multi-tasking with Operational Discipline Strong Analytical Acumen for Business Tracking Qualification & Experience: - Healthcare Experience Preferred Minimum Education: Graduate (Masters Degree preferred) Experience: 8+ years in clinic/hospital operations or service excellence roles, with at least 2 years in a leadership/training role Language: Must have excellent command over English Willingness to travel to clinics across the country (minimum 15 days a month)

Company Name: Virinchi People's Hospital Location: Banjarahills, Hyderabad Experience: 1+ year Job Responsibilities: Greet patients, their families, and visitors with a friendly and professional attitude, Address patient inquiries and guide them through hospital services. Assist patients in navigating hospital facilities like OPD, pharmacy, diagnostic services, etc. Address patient concerns regarding medication availability and communicate any pharmacy-related issues to the appropriate department. Help patients with the admission process, including filling out forms and explaining hospital policies. Assist in coordinating discharge procedures, ensuring all paperwork is completed. Address and resolve patient or visitor complaints promptly and escalate unresolved issues to the appropriate supervisor. Work closely with the nursing, pharmacy, and administrative staff to coordinate patient care and services. Ensure all patients and their families receive quality service throughout their hospital stay. Skills Required: Proven ability to handle patient interactions and resolve concerns with empathy and professionalism. Fluency in English and local languages to interact effectively with patients. Ability to think on your feet and resolve issues quickly while maintaining a calm demeanor. Coordination and Multitasking Familiarity with hospital procedures, pharmacy coordination, and patient care processes. Educational Qualifications: Bachelors Degree in hospitality, healthcare management, pharmacy, or related fields (preferred). Work Experience: 1 year of experience in a hospital, healthcare, or hospitality environment is mandatory. Work Environment: Full-time, with potential rotational shifts. Direct interaction with patients, families, and medical staff. Thanks & Regards Naga Sravani G - HRD nagasravani.g@virinchi.com

Job Description: We are looking for a dynamic and detail-oriented Medical Operations Executive to join our team. You will be responsible for coordinating and executing medical services for clients, ensuring smooth communication between doctors and patients, and maintaining proper documentation. Responsibilities: Coordinate end-to-end medical services for corporate clients and patients. Maintain a high level of accuracy in medical data entry and operational documentation. Liaise between doctors, patients, diagnostic partners, and internal teams. Support virtual consultations, second opinions, and medical report collection. Ensure timely scheduling of health check-ups, teleconsultations, and follow-ups. Handle escalations and operational issues efficiently. Skills Required: Excellent communication skills (written & verbal) Strong coordination and multitasking ability Knowledge of basic medical terminology Proficient in MS Office (Excel, Word, Outlook) Good understanding of healthcare operations and patient handling Ability to work under pressure and meet TATs Why Join Us? Work in a growing healthcare organization with a patient-first approach Opportunity to work with reputed doctors and healthcare professionals Fast-paced, learning-oriented work environment Scope for growth within the Medical Operations team

The Floor Manager will be responsible for overseeing day-to-day patient flow and operational activities within the hospital. This role ensures high standards of patient care, efficient workflow, and smooth coordination among clinical and non-clinical departments. Key Responsibilities: Patient Flow & Experience: Manage OPD operations to ensure a smooth patient journey from registration to discharge. Monitor waiting time, reduce patient delays, and ensure timely consultation. Handle patient queries, concerns, and escalate unresolved issues appropriately. Maintain cleanliness and ensure availability of support services (e.g. housekeeping, security, front desk). Staff Coordination: Supervise front office executives, nursing staff, and other floor support teams. Ensure adequate staff availability and proper duty rosters. Conduct regular briefing sessions for floor staff. Operational Efficiency: Monitor daily appointments, walk-ins, and patient scheduling. Coordinate with doctors, optometrists, and technicians to align daily operations. Ensure timely stock availability of basic medical and non-medical supplies on the floor. Compliance & Reporting: Ensure adherence to hospital protocols and patient safety standards. Prepare and submit daily floor activity reports to the management. Ensure compliance with NABH standards and hospital SOPs. Kindly share your updated resume to karthikeyan.p@dragarwal.com Contact/WhatsApp to Karthik - 7338777993