245 Patient Counselling Jobs - Page 10

Ensures all SoPs are adhered to and we provide Care like no Other” Every customer has a warm & caring experience aligned with the Service Experience Plan. Customer Journey: - Builds rapport with customers from the very first meeting; understands the customers stated and unstated requirements; subtly link MH offerings with those expectations. - Converts the prospectives into lifelong customers. - Provides relevant information – Facility tour | procedure | medical management | financials - transparently to build the relationship. - Highlights the benefits, value adds, safety and service protocols that have been designed to provide superior care, stay, category of room etc when engaging in the financial negotiation. - Based on the customer profile, up-sell and cross sell. - If financial assistance required, coordinate with concerned authority. - Deposit details & payment terms to be clarified to the patient. - Counsel on do’s and don’ts. - Follow up with customers who have not come back for booking. - Follow up calls for: upcoming EDD; delivery package; bed booking. - Organize Events end to end : Maternity Photo shoot; baby shower. - Follow up to ensure attendance for complimentary classes. - Keep the Management updated regarding all feedback , service gaps , customer perception of our products, packages, offers. - Own any issues the customer may encounter & ensure prompt recovery by respective team. - Actively work with coordinating departments to close the gaps to ensure the service experience constantly meets expectations. - Track CRM leads. - Maintains productivity data as per schedule – per doctor EDD tracker; monthly delivery tracker; - Accurately update patient conversions sources - referral channels, Marketing Initiatives - Capture Data of all prospectives and HIS updation ; forward reports based on defined parameters to enable decision making and focus. - Be alert and identify source markets and corporate references. - To be constantly updated on competition activity - rates, products , discounts. - If patient has rates of other hospitals, seek information. - Participate in all activities scheduled by Corporate – meetings, performance reviews, trainings, assessments. - Offer suggestions periodically for improved productivity, based on customer expectations, market offering, and opportunities as yet not explored. Consultant Management : - Keep Consultants informed regarding their confirmed referral appointments. - Keep the doctors (treating and referral) informed about the ongoing status of the patient. - Engage with visiting consultants, build rapport and assurance to ensure MH is the hospital of choice. - Maintain a cordial and professional relationship with Consultants. Responsible for Outstanding Service Experience Delivery: - Ensures personal grooming as per standard; maintain discipline and decorum. - Contributes to implementation of the Service Vision - Ensures team delivers care like no other ~ coordinates with support service departments to ensure customers are comfortable and services are as per standard. - Manage the feedback system : maintain scores for Google review; NPS & Customer satisfaction. Regards, HR Motherhood

- Assess patient health by interviewing them, performing physical examinations,obtaining, updating, and studying medical history. - Accompany consultant doctors during rounds and execute their orders. Order investigations and intrepret test results Required Candidate profile - Must be willing to work in all the shifts on rotation basis, including night shift - Should be ready to join immediately Pls send your updated resume on 7022897115/ hr2@cmhblr.com

QUALIFICATION: Bachelors degree in medicine (MBBS) Post graduate degree in one of the clinical specializations. Valid and active license by medical board to practice medicine. EXPERIENCE: 1+ years of experience in clinical medicine. SKILLS: Ability to ensure the highest standards in resident care and compliance with healthcare regulations. Ability to keep abreast of advancements in the field of specialization. ROLES: Patient care Quality of care Education, Information and Communication RESPONSIBILITIES: Handle all the clinical and medical related support to the residents and discuss with their family members. Handle the medical services at unit level of long term care facilities. Visit the facility in case of any emergency when the doctor visit is critically required Visit and consult the new residents within 24 hours of their admission in the facility to plan their clinical requirements Complete client file documentation timely and participate in monthly review meetings. Ensuring compliance with healthcare regulations, quality and safety standards. Reporting to senior management, as well as liaising between administrative and medical staff. Co-ordinate with the respective hospital, doctor and the patients related to clinical and medical issues if required. Identify the medical issues of the residents and support the team to refer the specialities, doctors, and hospitals Support the clinical team to get the treatment plan for any medical issues of the residents.

Job Description Diet Consultation to OPD patients. Open locations: Panchkula, Thane, Mumbai, Ahmedabad, Hisar, Jaipur, Amritsar, Shimoga, Bangalore, Warangal, Bhimavaram, Ulhasnagar, New Delhi, Ghaziabad, Moradabad, Latur, Jammu, Bhubaneswar, Goa, Boisar, Hyderabad, Chennai, Nagercoil. Required Candidate profile Must have done Dietitian/ Nutritionist Diploma/ Certification. Must be willing to travel within the city for Dr. visits, Diabetes camps & patient education program. Good communication.

We are looking for Medical Officer Casualty with BAMS/BHMS & relevant exp. in Casualty. Provide immediate assessment & Treatment of emergency cases. Manage critical patients & accurate medical records, including patient history & treatment plans.

Dear Candidates, Greeting from Birla Fertility & IVF (A Unit of CK Birla Healthcare Pvt. Ltd.). We are looking to hire Manager, Operations. Minimum Education: Graduate Locations: Patna Salary: As per company standard. Pre-requisites for consideration of candidature: 5+ years of experience in managing administration for a full unit / multiple units in reputed Fertility Clinic or Day-care Centre or Hospital. Should have worked minimum 2 years on P&L, Revenue Generations & Conversion/Counselling for centre/hospital - Mandatory. Should have handled a team of at least 4-5 members and be proficient in training Role Summary: Manager, Operations is responsible to ensure a well administered center overall and deliver unparalleled level of patient care and service levels at customer touchpoints across the center Receptions, Billing, Call center, CRM, Pharmacy, OPD, Waiting lounge, Phlebotomy, F&B, Laundry, HK, Security (b) drive conversions and counselling. Key Job Responsibilities: Document, communicate and implement all front office SOPs: including grooming and communication guidelines to deliver exceptional patient service within the facility. Monitor and ensure compliance to these processes through rigorous checks and audits. Gather periodic feedback on the quality of front office service from visitors, patients and their families & define action plan to improve the same. Solve patient problems: attend to all patient and visitor escalations promptly. Identify the causes behind problems and offer solutions that can help address the problem within the shortest duration. Store patient information and records as per protocol: ensure that all information is recorded, stored and shared accurately and safely. Ensure patient safety: implement all emergency and code related protocols in the department. Ensure that staff are aware of their roles and trained to perform them well. Complete all managerial responsibilities towards staff: delegate duties to staff to support the day-to-day operations of the unit and enable them to perform their responsibilities towards patients. Maintain staff discipline and professionalism. Ensure business targets of conversion and counselling are met, keep a strong vigil on revenue leakage. Manage donor agencies, surrogacy agencies, regulatory compliance of the centre. Day to day issues and management of F&B vendor, Lab vendor, security agency, Housekeeping and Laundry agency to ensure timely execution and quality of service. Ensure Hygiene and upkeep of the centre as per defined KPI / standards. Interested candidates can share updated resume on "akashi.gola@birlafertility.com" . Also, please do refer your friends. - Regards, Team HR Birla Fertility & IVF (A unit of CK Birla Healthcare Pvt. Ltd.)

Key Responsibilities: Report Reading: Analyze and interpret medical reports, lab results, and other diagnostic information to make informed treatment decisions. Patient Care: Provide compassionate and empathetic care to cancer patients, addressing their physical, mental, and emotional needs. Treatment Administration: Utilize Cancer Healer medicine based on Immunotherapy to treat patients at various stages of cancer. Medical Assessment: Conduct thorough medical assessments and develop individualized treatment plans for patients. Follow-up: Monitor patient progress, adjust treatments as necessary, and ensure complete patient satisfaction and safety. Collaboration: Work collaboratively with other healthcare professionals to ensure comprehensive care. Patient Education: Educate patients and their families about the treatment process, expected outcomes, and lifestyle adjustments. Patient Retention: Implement strategies to ensure continued engagement with patients and encourage long-term treatment adherence. Patient Counseling: Provide emotional and psychological support to patients and their families, helping them navigate the challenges of cancer treatment. Requirements: Qualification: BHMS (Bachelor of Homeopathic Medicine and Surgery) or BAMS (Bachelor of Ayurvedic Medicine and Surgery). Experience: 4- 10 years of experience as a consultant doctor, Prior experience in oncology or a related field is preferred but not mandatory. License: Valid medical practice license as per the regulations of the respective state. Skills: Strong diagnostic skills Excellent patient management abilities Compassionate and empathetic communication Ability to work in a team-oriented environment Proficiency in maintaining accurate medical records Proficient in reading and interpreting medical reports and diagnostic results Key Skills: Knowledge of Cancer Healer medicine and Immunotherapy Patient-centered care approach Strong interpersonal and communication skills Ability to handle stress and work under pressure Commitment to continuous learning and improvement Benefits: Competitive salary Paid Leaves Provident Fund Bonus Continuous professional development opportunities A supportive and collaborative work environment Opportunities to participate in groundbreaking research and clinical trials Discount on Supplements Application Process: Interested candidates are invited to submit their resume along with a cover letter detailing their experience and motivation for joining Cancer Healer Center to: executive.hr@cancerhealercenter.com Join Cancer Healer Center and be a part of a pioneering team dedicated to making a significant impact in the fight against cancer, providing exceptional care, and improving the quality of life for patients and their families. Role: Oncologist Industry Type: Medical Services / Hospital (Diagnostics) Department: Healthcare & Life Sciences Employment Type: Full Time, Permanent Role Category: Doctor Education Doctorate: Any Doctorate

Requirements: M.Sc in Food & Nutrition or related field.Proven experience of 1-5 years in a hospital setting with at least 250+ beds.Strong leadership and team management skills.Excellent communication and interpersonal skills.Ability to work effectively in a multidisciplinary healthcare environment. Contact: For inquiries about this position, please contact: Mr. Hament Phone: 7011324972 Email: hament.gautam@fortishealthcare.com How to Apply: To apply, please send your resume to Mr. Hament at hament.gautam@fortishealthcare.com.

Role & responsibilities Registration of the patient and collect required details of the patient in the HIMS. Educate the patient or attender about financials and hospital tariff. Counsel the treatment process and documentation Initiate billing process claim verification Coordinate with doctors and other staff follow up with the insurance companies for pre-auth etc Update the patient on approvals status and payment process Preferred candidate profile Any graduate with 2-10 years of experience in Admissions process. Excellent communication skills and presentability is needed Should have good Confidence skills and presentability Only hospital experienced are considered. You can contact me for more details on 8977705504

Greetings from Vijaya Diagnostic Centre!! We are hiring Patient Relations Executive for multiple locations: Locations: Hyderabad (Attapur, Film Nagar & Panjagutta) and Tirupati. Duty Timing: 9 Hours - Rotational Shifts Role: Patient Relations Executive Job Type: Permanent Roles and Responsibilities for PRE Guide the customer for the required services and ensure their comfort in all the processes. Check patient readiness for requested tests. Like adequate fasting and etc Q-Line Management, Managing Token System for comfort of customers at billing counters Helps the customers in selecting packages for different tests and explains them about precautions and timings Ensure that all the customers are guided properly to undergo the tests within specified time Ensures that Collected samples reaches to the central laboratory as per the Existed Logistics route plan. Follow-up on samples dispatched with the processing center Keep a tab on report delays if any and promptly inform the concerned about the same Arrange for home delivery of MRI/CT/NM reports for patients convenience Collaborate with other branches in case of emergency service breakdowns, to transfer patients with minimum fuss Support billing desk during staff shortage Education: Graduates Experience: 2-5 Years Work Location: In person Job Types: Full-time, Permanent Schedule: Day shift Rotational shift

Responsibilities: Maintain confidentiality at all times. Collaborate with healthcare team on treatment plans. Provide emotional support during medical procedures. Educate patients about illnesses and treatments.

Physician Assistant (PA) is a healthcare professional who works under the supervision of a physician, providing a range of medical services, including diagnosing and treating illnesses, performing examinations, and assisting in surgeries . Here's a more detailed breakdown of a Physician Assistant's role: Core Responsibilities: Patient Care: PAs conduct patient examinations, take medical histories, and order and interpret diagnostic tests. Diagnosis and Treatment: They diagnose and treat illnesses and injuries, develop treatment plans, and prescribe medications under the supervision of a physician. Surgical Assistance: PAs can assist surgeons during procedures and perform minor surgical procedures. Patient Education: They educate patients about their conditions, treatments, and medications. Record Keeping: PAs maintain accurate and detailed patient records. Collaboration: They collaborate with physicians, nurses, and other healthcare professionals to provide comprehensive patient care. Advocacy: PAs advocate for patients' needs and interests. Skills and Qualities: Strong Communication Skills: PAs need excellent communication skills to interact with patients, physicians, and other healthcare professionals. Critical Thinking and Problem-Solving: They must be able to analyze patient information and make sound clinical judgments. Empathy and Compassion: PAs need to be empathetic and compassionate in their interactions with patients. Attention to Detail: Accuracy and attention to detail are crucial in patient care. Adaptability: PAs work in various settings and with different types of patients, so adaptability is important. Note : Looking for physician Assistant With Medical Gastro ,Neurosurgery Experience

Priority Telugu Language Fluent in speaking Hindi & English Patient Coordination over call/email Patient Query resolution Payment collection from patient over call. Perks and benefits Health Insurance for employee.

Job Title: Pharmacist Reports to:Department Head Department: Pharmacy Location:5-8-50/93, Nagarjuna Sagar Rd, near Venkateswara Swamy Temple, Sagar Complex, Sripuram, B.N Reddy Nagar, Vanasthalipuram, Hyderabad, Telangana 500070 Job Summary: We are seeking a qualified and experienced Pharmacist to join our pharmacy team. The successful candidate will be responsible for dispensing medications, providing patient counseling, and collaborating with healthcare professionals to ensure optimal patient care. This role requires strong clinical knowledge, attention to detail, and excellent communication skills. Key Responsibilities: 1. Dispensing Medications: - Accurately dispense medications according to prescriptions. - Ensure proper labeling, storage, and inventory management of medications. 2. Patient Counseling: - Provide clear instructions and advice to patients on medication use, side effects, and interactions. - Address patient queries and concerns regarding medications. 3. Clinical Services: - Collaborate with healthcare teams to optimize medication therapy. - Monitor medication therapy for efficacy and safety. 4. Inventory Management: - Manage pharmacy inventory, including ordering, stocking, and rotating medications. - Ensure compliance with regulatory requirements. 5. Quality Improvement: - Participate in quality improvement initiatives to enhance patient care and safety. - Stay updated on the latest developments in pharmacotherapy. Educational Qualification: - Bachelor's Degree in Pharmacy (B.Pharm) or equivalent. - Master's Degree in Pharmacy (M.Pharm) or specialized certifications (e.g., Pharm.D.) are preferred. - Current registration with the relevant pharmacy council or regulatory body. Skills and Experience: - Strong knowledge of pharmacology, therapeutics, and medication management. - Experience in a hospital or clinical pharmacy setting is preferred. - Excellent communication and patient counseling skills. - Ability to work effectively in a team and collaborate with healthcare professionals. What We Offer: - Competitive salary and benefits package. - Opportunities for professional growth and development. - Supportive and collaborative work environment. Preferred candidate profile

1. Counsel Patients and Responsible for Conversions 2. Show presentation and explain steps of procedure/surgery 3. Provide estimate to cash/panel patients, collect documents 4. Book patient for relevant surgeon 5. Raise Requisition, Prepare OT List Required Candidate profile Need an experienced counsellor for Healthcare(ophthalmology) Industry. Should have good communication skills and result-oriented approach.

Role & responsibilities An Emergency Public Relations Officer (Emergency PRO) in a hospital or healthcare setting plays a crucial role during critical and time-sensitive situations. Here are the key roles and responsibilities: Roles and Responsibilities of an Emergency PRO: Immediate Communication: Act as the first point of contact for patient attenders during emergencies. Provide timely and accurate updates about the patients condition (as permitted by doctors). 3. Coordination with Medical Team: Liaise between doctors, nurses, and the patient's family. Ensure that treatment protocols and decisions are communicated effectively. 4. Documentation & Consent: Ensure all emergency consent forms are properly signed and filed. Assist in collecting ID proofs, reports, and prior medical records. 5. Triage Assistance: Help in categorizing emergency cases and directing patients to the appropriate unit (trauma, ICU, etc.). 6. Patient & Family Support: Provide emotional support and guidance to family members in crisis. Explain hospital procedures, charges, and policies clearly and calmly. 7. Escalation & Alerts: Notify senior management in case of medico-legal cases (MLC), VIP patients, or critical cases. Coordinate with ambulance and emergency services if needed. 8. Public & Media Handling (if required): Respond to media inquiries during mass casualty or public emergency events, under hospital guidelines. 9. Shift Handover & Reporting: Maintain proper handover to the next shift PRO. Log all critical incidents and actions taken during the emergency. Preferred candidate profile Experience - 1 to 5 years Salary best in the industry Hospital experience is an added advantage Qualification - Any UG / PG degree Willing to work Night Shift.

Job Description - Business Development Specialist: We are seeking a dynamic and driven Business Development professional to strengthen partnerships with healthcare providers and support patients in accessing funding for critical illnesses. This role involves building alliances with doctors and hospitals, managing crowdfunding campaigns, and contributing to the overall growth of the organization. Key Responsibilities: - Drive Growth: Take full ownership of your assigned territory with a focus on increasing Gross Merchandise Value (GMV) and expanding the network of partnered doctors. Additionally, drive revenue and volume growth from hospital engagements. Build and Nurture Partnerships: Collaborate with doctors and doctor coordinators to establish major alliances and ensure regular patient referrals. Digital Fundraising Campaigns: Design, execute, and manage digital crowdfunding campaigns to support patients in need of funding for critical illnesses. Patient Counselling: Visit patients in hospitals to counsel them and their families on crowdfunding and lending opportunities. Client Engagement: Maintain structured and meaningful relationships with patients and healthcare providers to ensure continued engagement. Market Insights: Provide actionable feedback to company leadership on market trends, customer needs, and opportunities for product development. If interetsed then kindly share your CV on saranya.iyanghar@impactguru.com

Support children with cancer and families Provide emotional support and counseling Help with hospital paperwork and services Handle helpline and follow-ups Assist during end-of-life care Join events and awareness sessions Maintain records and reports Required Candidate profile Candidate share CV's @ 7210405393 Survivor or caregiver of a survivor/bereaved Positive, eager to learn, and punctual Can speak the local language Can read/write in local language, Hindi, or English

Job Title: Healthcare Executive Patient Care Coordinator Location: Kothanur, Bengaluru Job Summary: We are looking for a proactive and empathetic Patient Care Coordinator to manage high volumes of inbound and outbound calls while delivering exceptional patient service. You will interact with patients, clinicians, office staff, hospitals, pharmacies, clinics, home care providers, and insurance companies. Scheduling appointments and ensuring smooth communication between departments is a core part of this role. Flexibility to work according to client schedules is required. Key Responsibilities: Ensure punctuality and regular attendance Maintain professional courtesy with co-workers and patients Prioritize patient care and satisfaction based on individual needs Direct patients to the appropriate department or personnel Maintain a clean and organized workspace Stay updated on office and departmental procedures Attend staff meetings and training sessions as required Adhere strictly to the Employee Handbook and HIPAA regulations Be available for offshore meetings as per customer requirements Skills & Attributes Required: Knowledge of medical terminology Proficient in using computers, phones, and office equipment Strong and fast typing skills Excellent and clear communication skills Educational Qualification: Any degree Roles & Responsibilities (Tasks include but are not limited to):PAC (Patient Access Center) Call Support: Attend incoming calls through the softphone system Assess patient needs and assist accordingly Schedule appointments based on symptoms and client guidelines Coordinate with other departments for cross-functional support Follow proper phone etiquette at all times Communicate effectively using EHR or internal messaging tools Follow and refer to client SOPs as required Seek assistance when unsure or in doubt Participate in outbound call campaigns and report outcomes to supervisors Report unusual scenarios to supervisors for resolution Handle multiple tasks with flexibility Check and clear your inbox messages daily unless awaiting a response Communicate with office managers for any site-related issues Be willing to support other functions as needed

We are seeking a Telecaller for eye hospital. Responsibilities include handling inbound/outbound calls, providing information on services, scheduling appointments, and assisting patients with queries. Strong communication skills and empathy required.