Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

US Healthcare|| Patient Care & Appointment scheduling Flatworld Healthcare Services Private Limited

1.0 - 6.0 years

2 - 4 Lacs

bengaluru

Work from Office

Dear candidates, Greetings from Flatworld Healthcare Services! Hiring For ||US Healthcare|| Patient Care & appointment scheduling Job Title: Appointment Scheduler || Patient Caller Designation : Process Associate / Senior Process Associate Salary : Upto 40tk Location : Bengaluru, India (Work from Office) Shift Timings : Must be willing to work in Pacific Standard Time (PST) Note : Candidates working into International Voice process can also be considered ; Non voice can't be considered Job Description: We are seeking a skilled and dedicated Appointment Scheduler to join our team. The ideal candidate will possess exceptional communication skills, a strong background in healthcare, and the ability to efficiently schedule appointments with physicians on behalf of patients. This role requires a deep understanding of the USA health insurance landscape, including various payers and plan types, as well as a basic understanding of human anatomy to ensure that patients are scheduled with the appropriate medical specialty providers based on their chief complaints. Key Responsibilities: Appointment Scheduling: Efficiently manage and schedule appointments for patients with physicians, ensuring optimal use of time and resources, while considering the nature of the patient's chief complaints and scheduling with the correct medical specialty. Telephonic Communication: Handle inbound and outbound patient calls with professionalism and care, demonstrating excellent telephonic etiquette at all times. Understanding of Anatomy: Have a basic understanding of human anatomy to appropriately identify the relevant specialty providers for patient complaints related to specific body parts or systems. Insurance Knowledge : Utilize your understanding of USA health insurance payers and plan types to effectively assist patients and coordinate appointments. Patient Coordination: Work closely with patients to gather necessary information, confirm insurance details, and provide appointment confirmations and reminders. California Medical Practice Experience : Candidates with prior experience working with California-based medical practices will be given preference, as this role involves working closely with providers familiar with California's healthcare environment. Qualifications: Proven experience in appointment scheduling within a healthcare setting. - Basic understanding of human anatomy to recognize chief complaints and direct patients to the appropriate specialist. - Strong knowledge of USA health insurance systems, including major payers and plan types. - Prior experience in a similar role, particularly for a California-based medical practice, is highly advantageous. - Exceptional verbal communication skills and ability to handle patient inquiries with empathy and professionalism. - Strong organizational skills and attention to detail. Remuneration Package: We offer a competitive remuneration package that is considered the best in the industry, reflecting your skills and experience. Additional Information: This is a full-time, work-from-office position based in Bengaluru, India. Candidates must be willing to work according to the Pacific Standard Time (PST) schedule For Further related question feel free to reach Thanks, Danuja.S HR Ph: 9035473862 Email: Danuja.s@finnastra.com

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