123 Patient Calling Jobs

Dear candidates, Greetings from Flatworld Healthcare Services! Hiring For ||US Healthcare|| Patient Care & appointment scheduling Job Title: Appointment Scheduler || Patient Caller Designation : Process Associate / Senior Process Associate Salary : Upto 40tk Location : Bengaluru, India (Work from Office) Shift Timings : Must be willing to work in Pacific Standard Time (PST) Note : Candidates working into International Voice process can also be considered ; Non voice can't be considered Job Description: We are seeking a skilled and dedicated Appointment Scheduler to join our team. The ideal candidate will possess exceptional communication skills, a strong background in healthcare, and the ability to efficiently schedule appointments with physicians on behalf of patients. This role requires a deep understanding of the USA health insurance landscape, including various payers and plan types, as well as a basic understanding of human anatomy to ensure that patients are scheduled with the appropriate medical specialty providers based on their chief complaints. Key Responsibilities: Appointment Scheduling: Efficiently manage and schedule appointments for patients with physicians, ensuring optimal use of time and resources, while considering the nature of the patient's chief complaints and scheduling with the correct medical specialty. Telephonic Communication: Handle inbound and outbound patient calls with professionalism and care, demonstrating excellent telephonic etiquette at all times. Understanding of Anatomy: Have a basic understanding of human anatomy to appropriately identify the relevant specialty providers for patient complaints related to specific body parts or systems. Insurance Knowledge : Utilize your understanding of USA health insurance payers and plan types to effectively assist patients and coordinate appointments. Patient Coordination: Work closely with patients to gather necessary information, confirm insurance details, and provide appointment confirmations and reminders. California Medical Practice Experience : Candidates with prior experience working with California-based medical practices will be given preference, as this role involves working closely with providers familiar with California's healthcare environment. Qualifications: Proven experience in appointment scheduling within a healthcare setting. - Basic understanding of human anatomy to recognize chief complaints and direct patients to the appropriate specialist. - Strong knowledge of USA health insurance systems, including major payers and plan types. - Prior experience in a similar role, particularly for a California-based medical practice, is highly advantageous. - Exceptional verbal communication skills and ability to handle patient inquiries with empathy and professionalism. - Strong organizational skills and attention to detail. Remuneration Package: We offer a competitive remuneration package that is considered the best in the industry, reflecting your skills and experience. Additional Information: This is a full-time, work-from-office position based in Bengaluru, India. Candidates must be willing to work according to the Pacific Standard Time (PST) schedule For Further related question feel free to reach Thanks, Danuja.S HR Ph: 9035473862 Email: Danuja.s@finnastra.com

Location: Noida Shift: Any Shift Experience Required: 2-6 Years Job Title: Patient Caller Job Description: We are seeking a motivated and detail-oriented Patient Caller to join our dynamic team in the US healthcare sector. Responsibilities: Responsible for handling incoming patient calls Scheduling appointments Verifying patient details, and addressing inquiries. Minimum 2 years of experience in patient call handling required, with strong communication skills and familiarity with healthcare systems preferred. Should be willing to work in night shift. Perks & Benefits: 5 days working (Sat & Sun fixed off) Inclusive & Friendly work environment Opportunities for Career Advancement Regular Appraisals & Salary Increments Positive & Supportive work environment Contact Details: Contact Person: HR Revathi Call or Text: 9354634696

Role Overview: As an Accounts Receivable Caller at QODORO, you will work collaboratively with the highly versatile, cross-functional Medical and Dental billing team to provide collective and qualitative billing services to clients. Your primary responsibility will be calling insurance companies in the US and following up on outstanding Accounts Receivable. You will need to have a good knowledge of healthcare concepts, denial management, and understand client requirements to ensure deliverables meet quality standards. Additionally, you will be required to have target-oriented mindset and excellent communication skills to provide customer service to patients and insurance companies. Key Responsibilities: - Make calls to insurance companies in the US and follow up on outstanding Accounts Receivable - Have good knowledge of healthcare concepts, denial management, and project specifications - Ensure deliverables adhere to quality standards and meet client requirements - Generate various reports and preferably handle patient calling - Follow up on fresh claims, denials, rejections, and appeals within the standard billing cycle time frame - Verify insurance eligibility and coverage details for patients to ensure accurate billing - Maintain accurate records of all communication and actions taken regarding accounts receivable - Collaborate with internal teams to address billing or coding errors and optimize claim submission - Provide excellent customer service by addressing inquiries and concerns regarding billing and claims status - Follow up on collections and outstanding accounts receivables Qualifications Required: - Experience: 0.5 to 2 years in Medical or Dental Billing - Must be impulsive and have a high energy level - Excellent verbal and written English language communication skills Join QODORO and be part of our innovative family, where you will experience a fun, creative, and supporting work culture. Enjoy benefits like fixed night shifts, 5 days working, employee rewards based on performance, monthly company dinner, petrol allowance, annual trip for all employees, and festival celebrations. Let's celebrate HIRING together!,

We are pleased to inform you that we are conducting a Walk-in Drive from 12:00 PM to 3:00 PM at our Bangalore location • Exp: Min 1 to 4 years in AR domain/ Denial Management Role: Associate / Senior AR Associates/ Analyst/Credentialing Specialist Required Candidate profile Process: Physician Billing or Hospital Billing - Denial Management Voice Priority: High – quality profiles are requested Job Location Bangalore Email: manijob7@gmail.com Call or Whatsapp 9989051577

Designation: AR Caller / Senior AR Caller Experience: Minimum 1 years Strong understanding of UB04 claim forms and related processes Required Candidate profile Notice Period: Immediate joiners or candidates with a maximum 15-day notice period are highly preferred. Job Location Bangalore Email: manijob7@gmail.com Call or Whatsapp 9989051577

Continual development to be an expert with knowledge of respective clients Credentialing specialties. Exp:1-7Years Location: Bangalore @ Noida Shift : Night Required Candidate profile 1+ years experience in provider enrollment/credentialing / Voice Process. Skill Set: EFP, EDI, ERA preferred Immediate joiners preferred Call or Whatsapp 9989051577 Email: manijob7@gmail.com

We are pleased to inform you that we are conducting a Walk-in Drive from 12:00 PM to 3:00 PM at our Bangalore location. • Experience: Minimum 1 to 4 years in AR domain/ Denial Management Role: Associate / Senior AR Associates/ Analyst Required Candidate profile Process: Physician Billing or Hospital Billing - Denial Management Voice Priority: High – quality profiles are requested Job Location Bangalore Email: manijob7@gmail.com Call or Whatsapp 9989051577

Location: Chennai Shift: Any Shift Experience Required: 2-6 Years Job Title: Patient Caller Job Description: We are seeking a motivated and detail-oriented Patient Caller to join our dynamic team in the US healthcare sector. Responsibilities: Responsible for handling incoming patient calls Scheduling appointments Verifying patient details, and addressing inquiries. Minimum 2 years of experience in patient call handling required, with strong communication skills and familiarity with healthcare systems preferred. Should be willing to work in night shift. Perks & Benefits: 5 days working (Sat & Sun fixed off) Inclusive & Friendly work environment Opportunities for Career Advancement Regular Appraisals & Salary Increments Positive & Supportive work environment Contact Details: Contact Person: HR Revathi Call or Text: 9354634696

Continual development to be an expert with knowledge of respective clients Credentialing specialties. Exp:1-7Years Location: Bangalore @ Noida Shift : Night Required Candidate profile 1+ years experience in provider enrollment/credentialing / Voice Process. Skill Set: EFP, EDI, ERA preferred Immediate joiners preferred Call or Whatsapp 9989051577 Email: manijob7@gmail.com

Experience: 1-5 years in AR calling (US healthcare) Exp in denial management and handling AR calls Exp with healthcare billing software Ensure accurate & timely follow up where required. Required Candidate profile Immediate Joiners are preferred Should have worked on appeals, AR Follow-up, refiling & denial management Job Location: Noida, Bangalore Chennai Email: manijob7@gmail.com Call or Whatsapp 9989051577

We are pleased to inform you that we are conducting a Walk-in Drive from 5:00 PM to 6:00 PM at our Bangalore location. • Experience: Minimum 1 to 4 years in AR domain/ Denial Management Role: Associate / Senior AR Associates/ Analyst Required Candidate profile Process: Physician Billing or Hospital Billing - Denial Management Voice Priority: High – quality profiles are requested Job Location Bangalore Email: manijob7@gmail.com Call or Whatsapp 9989051577

TheAR-Callerwill report to theTeam Leaderand is responsible for the companies day-to-day operating activities, including service delivery, account revenue, process efficiency and captive-customer sales growth. Responsibilities Update the follow up notes in the patient account Mainly focus on the quality/quantity in all accounts worked. set the follow up tickler and forward the calling backlog to the day team. Work on the In-bound patient calls in emergency. Review the appeals and forward to client. Ensure that the appeal packet is utilized by the AR properly. Generate Insurance Collection summary report grouping by Insurance and sub-grouping. Generate excel add-in report to identify if secondary payer is billed or balance moved to patient. Update the appeal packet periodically Requirements Excellent interpersonal, communications, public speaking, and presentation skills. At least 1 year of experience, being as Caller in the Accounts Receivables domain. Any Graduate or Post Graduate with minimum 1 year experience. Qualities Expected Good problem - solving and decision making skills Excellent job & technical Knowledge Speed & Efficiency Team Work Willingness to learn Perform under pressure Excellent communication and listening skills Initiative Regularity & Punctuality Good time management and leave management Adaptability and Flexibility Ethics

TheAR-Callerwill report to theTeam Leaderand is responsible for the companies day-to-day operating activities, including service delivery, account revenue, process efficiency and captive-customer sales growth. Responsibilities Update the follow up notes in the patient account Mainly focus on the quality/quantity in all accounts worked. set the follow up tickler and forward the calling backlog to the day team. Work on the In-bound patient calls in emergency. Review the appeals and forward to client. Ensure that the appeal packet is utilized by the AR properly. Generate Insurance Collection summary report grouping by Insurance and sub-grouping. Generate excel add-in report to identify if secondary payer is billed or balance moved to patient. Update the appeal packet periodically Requirements Excellent interpersonal, communications, public speaking, and presentation skills. At least 1 year of experience, being as Caller in the Accounts Receivables domain. Any Graduate or Post Graduate with minimum 1 year experience. Qualities Expected Good problem - solving and decision making skills Excellent job & technical Knowledge Speed & Efficiency Team Work Willingness to learn Perform under pressure Excellent communication and listening skills Initiative Regularity & Punctuality Good time management and leave management Adaptability and Flexibility Ethics

TheAR-Callerwill report to theTeam Leaderand is responsible for the companies day-to-day operating activities, including service delivery, account revenue, process efficiency and captive-customer sales growth. Responsibilities Update the follow up notes in the patient account Mainly focus on the quality/quantity in all accounts worked. set the follow up tickler and forward the calling backlog to the day team. Work on the In-bound patient calls in emergency. Review the appeals and forward to client. Ensure that the appeal packet is utilized by the AR properly. Generate Insurance Collection summary report grouping by Insurance and sub-grouping. Generate excel add-in report to identify if secondary payer is billed or balance moved to patient. Update the appeal packet periodically Requirements Excellent interpersonal, communications, public speaking, and presentation skills. At least 1 year of experience, being as Caller in the Accounts Receivables domain. Any Graduate or Post Graduate with minimum 1 year experience. Qualities Expected Good problem - solving and decision making skills Excellent job & technical Knowledge Speed & Efficiency Team Work Willingness to learn Perform under pressure Excellent communication and listening skills Initiative Regularity & Punctuality Good time management and leave management Adaptability and Flexibility Ethics

TheAR-Callerwill report to theTeam Leaderand is responsible for the companies day-to-day operating activities, including service delivery, account revenue, process efficiency and captive-customer sales growth. Responsibilities Update the follow up notes in the patient account Mainly focus on the quality/quantity in all accounts worked. set the follow up tickler and forward the calling backlog to the day team. Work on the In-bound patient calls in emergency. Review the appeals and forward to client. Ensure that the appeal packet is utilized by the AR properly. Generate Insurance Collection summary report grouping by Insurance and sub-grouping. Generate excel add-in report to identify if secondary payer is billed or balance moved to patient. Update the appeal packet periodically Requirements Excellent interpersonal, communications, public speaking, and presentation skills. At least 1 year of experience, being as Caller in the Accounts Receivables domain. Any Graduate or Post Graduate with minimum 1 year experience. Qualities Expected Good problem - solving and decision making skills Excellent job & technical Knowledge Speed & Efficiency Team Work Willingness to learn Perform under pressure Excellent communication and listening skills Initiative Regularity & Punctuality Good time management and leave management Adaptability and Flexibility Ethics

Boost your career prospects as a Patient Caller with Medical Billing Wholesalers, one of the fastest-growing offshore medical billing companies. At MBW, we believe in providing you exciting opportunities to learn and work closely with customers to advance your professional journey. Our remuneration is competitive and comes with attractive benefits. As a Patient Caller at MBW, your primary responsibilities will include resolving escalated cases by asking a series of relevant questions based on the claim issue and accurately recording the responses. You will be required to take appropriate actions and document notes on the customer's revenue cycle platform, following client-specific call note standards for documentation. Additionally, you will be expected to perform aging analysis, comprehend days in A/R, identify top reasons for denials, and furnish reports to clients as necessary. Adherence to MBW's information security guidelines and a commitment to ethical behavior are paramount in this role. The ideal candidate for this position should possess a minimum of 1 to 4 years of experience in Patient Calling, exhibit a strong understanding of revenue cycle and denial management concepts, demonstrate a positive attitude towards problem-solving, have the ability to grasp clients" business rules, be proficient in generating aging reports, and possess excellent communication skills with a neutral accent. A graduate degree in any field is required for this role. If you are ready to take the next step in your career and be a part of a dynamic team, we invite you to apply for the position of Patient Caller at Medical Billing Wholesalers. Join us in Chennai and be a valuable asset in the Account Receivable domain. Job Type: Full Time Job Category: Account Receivable Job Location: Chennai Years of Experience: 1+ Years,

Continual development to be an expert with knowledge of respective clients Credentialing specialties. Exp:1-7Years Location: Bangalore @ Noida Shift : Night Required Candidate profile 1+ years experience in provider enrollment/credentialing / Voice Process. Skill Set: EFP, EDI, ERA preferred Immediate joiners preferred Call or Whatsapp 9989051577 Email: manijob7@gmail.com

Designation: AR Caller / Senior AR Caller Experience: Minimum 1 years in Hospital billing preferred. Strong understanding of UB04 claim forms and related processes Required Candidate profile Notice Period: Immediate joiners or candidates with a maximum 15-day notice period are highly preferred. Job Location Bangalore, Chennai & Noida Email: manijob7@gmail.com Call or Whatsapp 9989051577

Designation: AR Caller / Senior AR Caller Experience: Minimum 1 years Strong understanding of UB04 claim forms and related processes Required Candidate profile Notice Period: Immediate joiners or candidates with a maximum 15-day notice period are highly preferred. Job Location Bangalore Email: manijob7@gmail.com Call or Whatsapp 9989051577

Continual development to be an expert with knowledge of respective clients Credentialing specialties. Exp:1-7Years Location: Bangalore @ Noida Shift : Night Required Candidate profile 1+ years experience in provider enrollment/credentialing / Voice Process. Skill Set: EFP, EDI, ERA preferred Immediate joiners preferred Call or Whatsapp 9989051577 Email: manijob7@gmail.com

Experience: 1-2 years in AR calling (US healthcare) Exp in denial management and handling AR calls Exp with healthcare billing software Ensure accurate & timely follow up where required. Required Candidate profile Immediate Joiners are preferred Should have worked on appeals, AR Follow-up, refiling & denial management Job Location: Mysore, Bangalore Chennai Email: manijob7@gmail.com Call or Whatsapp 9989051577

Designation: AR Caller / Senior AR Caller 1 year to 4 years of experience in AR Calling and should be flexible for night shifts. Experience working with US-based insurance companies and understanding of CPT, ICD-10, and modifiers. Required Candidate profile Notice Period: Immediate joiners or candidates with a maximum 15-day notice period are highly preferred. Job Location Bangalore / Chennai / Noida Email: manijob7@gmail.com Call or Whatsapp 9989051577

Hi Applicants! Greetings from Flatworld Healthcare Services Pvt Ltd ! Hiring for Quality Analyst - Patient Calling Designation : Quality Analyst - Patient Calling Experience : 4 to 8 years (Min 1+ years as QA on papers) Salary : Upto 6lpa (Based on previous take home ) Location : Bangalore Shift : Night shift Work mode : Work from office To Apply Contact HR Danuja - 9035473862 - danuja.s@finnastra.com Job Summary: We are seeking a detail-oriented and analytical Patient Calling Quality Analyst to monitor, evaluate, and improve the quality of patient interactions conducted by our call center or outreach team. This role ensures that patient communications meet internal standards and regulatory compliance, and align with our commitment to delivering exceptional patient care and service. Key Responsibilities: Monitor and evaluate inbound and outbound patient calls to assess quality, accuracy, tone, and compliance. Provide constructive feedback and coaching to calling agents to enhance performance and patient experience. Identify trends, training needs, and process improvement opportunities based on call evaluations. Maintain and update quality assurance scorecards and documentation. Collaborate with training and operations teams to implement quality improvement initiatives. Ensure calls comply with HIPAA regulations and internal privacy/security policies. Prepare regular quality reports and analytics for management review. Assist in developing and refining QA standards, call scripts, and training materials. Thanks, Danuja.S HR Ph: 9035473862 Email: Danuja.s@finnastra.com

As a *Insurance Verification Associate*, your primary responsibility will involve making outbound calls to insurance companies to verify claim status and eligibility. You will also handle denial documentation and take necessary follow-up actions. Additionally, you will be responsible for contacting insurance carriers based on client appointments and addressing outstanding claims and accounts receivable reports. Your role will require calling insurance companies to inquire about the status of unpaid claims. Success in this position will be demonstrated by your ability to efficiently work on assigned tasks and meet targets while maintaining accuracy in accordance with client Service Level Agreements (SLAs). Flexibility is key, as you should be willing to work on various voice-based processes such as Insurance Follow Up, Patient Calling, and Provider Outreach Program. It is essential to maintain detailed daily logs and collaborate effectively within a team to achieve common objectives. To excel in this role, you should possess a graduate degree in any field along with strong English communication skills. Previous experience of 0-3 months in an international call center is preferred, and a minimum typing speed of 25 words per minute is required. If you meet these qualifications and are interested in joining our team, please forward your resume to neha.prajapati@medusind.com.,

Experience: 1-5 years in AR calling (US healthcare) Exp in denial management and handling AR calls Exp with healthcare billing software Ensure accurate & timely follow up where required. Required Candidate profile Immediate Joiners are preferred Should have worked on appeals, AR Follow-up, refiling & denial management Job Location: Noida, Bangalore Chennai Email: manijob7@gmail.com Call or Whatsapp 9989051577