2030 Patching Jobs - Page 6

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Excellent understanding, installing, administering and working knowledge of Oracle 12c through 19c databases Experience in configuring and managing Oracle RAC, Clusterware, Grid infrastructure, Oracle ASM, OEM and Shareplex, STRIIM/GoldenGate Hands-on with Oracle Database migration/upgrade using different methodologies Data Pump & RMAN Transportable Tablespaces. Hands-on database performance troubleshooting skills. DB Performance tuning skills are must. Experience with Perl, Unix Shell Scripting, and Python for custom monitoring and automation Experience with RMAN database backup and recovery Hands-on with CDB & PDB architecture, design and implementation. Experience with migration of Oracle Databases from On-premise to cloud. Experience in defining security standards and supporting security audits. Experience with DataGuard setup and management. Experience with Oracle Enterprise Manager (OEM), OEM Target Discovery, Agent installation, configure metrics and alerts. Good to have exposure in security skillset like TDE, AVDF, Data masking etc. Installing GoldenGate software and management processes; these are done in conjunction with the DBA team, as the duties are intentionally segregated Upgrading and/or patching GoldenGate versions (i.e., regular life-cycle management) Assisting in troubleshooting golden gate replication issues Configuring replications (Extract, Pump and Replicate processes), as requested by Solutions projects, including scoping, design and implementation Participating in the scope, design and implementation of Solutions projects Monitoring replications, performance and overall system health Tuning performance to ensure synchronization rates meet business requirements Applying changes to replications, such as table or column adds Refreshing data in target systems, along with the Database team when databases are refreshed or recovered. Troubleshooting the recovery of failed replications/synchronizations in order to catch up on the backlog of data in a reasonable amount of time. Strong troubleshooting abilities are an absolute must, and may require working with the Server and Storage teams in addition to database, Information Management, etc. Career Level - IC3 Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Excellent understanding, installing, administering and working knowledge of Oracle 12c through 19c databases Experience in configuring and managing Oracle RAC, Clusterware, Grid infrastructure, Oracle ASM, OEM and Shareplex, STRIIM/GoldenGate Hands-on with Oracle Database migration/upgrade using different methodologies Data Pump & RMAN Transportable Tablespaces. Hands-on database performance troubleshooting skills. DB Performance tuning skills are must. Experience with Perl, Unix Shell Scripting, and Python for custom monitoring and automation Experience with RMAN database backup and recovery Hands-on with CDB & PDB architecture, design and implementation. Experience with migration of Oracle Databases from On-premise to cloud. Experience in defining security standards and supporting security audits. Experience with DataGuard setup and management. Experience with Oracle Enterprise Manager (OEM), OEM Target Discovery, Agent installation, configure metrics and alerts. Good to have exposure in security skillset like TDE, AVDF, Data masking etc. Installing GoldenGate software and management processes; these are done in conjunction with the DBA team, as the duties are intentionally segregated Upgrading and/or patching GoldenGate versions (i.e., regular life-cycle management) Assisting in troubleshooting golden gate replication issues Configuring replications (Extract, Pump and Replicate processes), as requested by Solutions projects, including scoping, design and implementation Participating in the scope, design and implementation of Solutions projects Monitoring replications, performance and overall system health Tuning performance to ensure synchronization rates meet business requirements Applying changes to replications, such as table or column adds Refreshing data in target systems, along with the Database team when databases are refreshed or recovered. Troubleshooting the recovery of failed replications/synchronizations in order to catch up on the backlog of data in a reasonable amount of time. Strong troubleshooting abilities are an absolute must, and may require working with the Server and Storage teams in addition to database, Information Management, etc. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Hands on experience in DBA (12c/19c) is mandatory Hands on experience in Weblogic administration is mandatory. Hands on experience in in DB patching and upgrade. Monitor and optimize system performance. Thorough knowledge of DB Performance, SQL Tuning. Strong knowledge of SQL and PL/SQL code review. Troubleshoot and resolve performance issues at the database and application level. Ability to develop and troubleshoot shell scripts as needed. Expertise on RMAN and backup processes and operarion. Expertise one in Oracle Database RAC, ASM, Data Guard, Golden Gate. Experience with Enterprise Manager for monitoring and administering mission critical databases. Experience in any Unix shell script, Perl script and Python. Expertise in backup and recovery and migration using RMAN, datapump and export/import. Hands on experience in Database migrations to cloud. Work with Product Management, Product Engineering, Cloud Infrastructure, and Data. Engineering teams to find the optimal way to scale applications and the infrastructure. > Experience in Design, implement, and manage complex FMW environments (24x7 standalone or cluster Environment) > Experience in Optimizing server configurations for performance, scalability, and reliability. > Experience in Leading major upgrades, migrations, and deployments of WebLogic servers and associated applications. > Develop and maintain system architecture diagrams and documentation. > Architect solutions for high availability, disaster recovery, load balancing, security and monitoring > Evaluate and implement best practices for WebLogic Server performance tuning and optimization. > Experience with configuring SSL: 1- way SSL and 2 – way SSL configuration , Queues, Topics, Distributed Destination, Foreign JMS providers, Message Bridges, JDBC connection pools, Data Sources > Oversee the deployment and management of mission-critical applications(SOA/BPM/BAM/BPEL) on WebLogic servers. > Provide expert-level support for complex application issues and performance bottlenecks. > Collaborate with development teams to ensure seamless application integration and deployment. > Implement and manage monitoring tools and processes to ensure server health and performance. > Conduct regular system audits and performance reviews to proactively identify and resolve issues. > Manage backup and recovery processes to ensure data integrity and availability. > Lead troubleshooting efforts for complex issues involving WebLogic Server and FMW application environments. > Conduct root cause analysis and provide solutions to prevent recurrence of problems. > Experience in SOA Administration. > Monitoring and administration SOA components. > Manage and lead WebLogic-related projects, including planning, execution, and delivery. > Coordinate with cross-functional teams to ensure successful project outcomes. > Advanced knowledge of FMW architecture, administration, and performance tuning. > Strong expertise in Unix/Linux operating systems, including shell scripting and automation. > Excellent problem-solving and analytical skills with a proven ability to handle high-pressure situations. > Strong leadership and mentoring skills, with the ability to effectively communicate technical concepts to various stakeholders. > Familiarity with networking concepts, security best practices, and enterprise application integration. Career Level - IC3 Responsibilities Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description This position is for an experienced professional with a hands-on EPM infra administration background in the Oracle Hyperion (on-prem) suite of products. Primary responsibilities include managing day-to-day operations, end-user support, and supporting project initiatives across the EPM platform. This position will partner closely with functional teams to solve complex business issues and design scalable system solutions. This is a highly visible role and will be critical in solidifying a "best-in-class" EPM solution for the company. Ideal candidate understands not only the concepts of Hyperion but also how they apply to the day-to-day processes of a Production business environment. Responsible for supporting critical business operations. Works independently to provide quality services to multiple customer engagements. Performs varied and complex duties and tasks that need independent judgment to support Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Experience in EPM cloud is a big plus. Responsibilities Analyze functional and operational issues reported by the customer with their Oracle EPM/Hyperion environment and provide the solution or workaround on time Analyze user requirements to develop, implement, and support Oracle’s global infrastructure. Manage operations and end-user support of Hyperion EPM 11x platform: HFM, ERPi, FDM, Planning, Essbase, Essbase Studio, ODI, and Financial Reports Troubleshooting integration and data issue across various Hyperion applications and boundary systems Coordinate operational handover with global support teams Assist Business Partners With Application Issues, Configuration And Administration Issues. Proactively monitor and streamline tasks and procedures following company standards Work interdependently with technical infrastructure teams, application teams, and business units to ensure service delivery is meeting business objectives Establish and perform standard operational policies and procedures Coordinate monthly/quarterly patching activities with Infra teams Coordinate and perform monthly deployments/release in collaboration with functional teams Monitor, analyze and tune Hyperion system performance as required Modify/tune existing batch scripts, VB scripts, consolidation/business rules, and Essbase calc scripts Participate in system testing, data validations, and stress testing of new enhancements/features Manage daily terminations from Hyperion systems per SOX requirements Create technical documentation, including data flow charts, system diagrams, formulas and methods for solving business problems, incorporating infrastructure requirements and interfaces. Update/create end user training documents for HFM and Hyperion Planning/Essbase (including forms, grids, Smart View etc) Take on various roles regarding project initiatives while following strict deadlines Provide Business Continuity And Disaster Recovery Solutions For Hyperion Environment, Including: Disaster Recovery Testing, Backups, And Recovery Policies And Procedures. Responsible for improving technical process and developing new processes to improve Oracle support for customers. Work with Project Manager and customer implementation team to make sure Hyperion project is on track and there are no technical issues in customer Hyperion environments. Provide Mentoring And Cross-training To Peers And Interdependent Team Members. Setup new releases of Hyperion application on internal lab environment, devise architecture & standards before these release become customer ready. Collaborate with offshore team members and business customers globally Customer Management Ability to understand customer urgency and sensitivity of the problem Strong Verbal and Written communication skills Ability to speak confidently and communicate clearly with the customer Strong Adherence to Process and be process champion Requirements : Knowledge of Hyperion/EPM 11.1.2.4, 11.2.x Experience of Hyperion EPMA, Workspace, HFM, ERPi, Hyperion Planning, Essbase (BSO/ASO), FDMEE/ODI, Essbase Studio & Smartview is a must. Hands-on experience with Installation of Hyperion 11.2.x/11.1.2.4 on Linux/Windows OS Experience with upgrade of Hyperion application from 11.1.2.3 to 11.1.2.4/11.2.x Experience with Migration of on-premise Planning & HFM application to OCI Knowledge of Oracle 12c/19c database Experience with setting up Hyperion application with Oracle Database and management of Oracle DB Knowledge of Weblogic application server Performance tuning with Hyperion Planning & HFM In-depth experience with Migration of Hyperion Planning/HFM/FDMEE from one environment to another Knowledge of User Management in Hyperion and Integrating them with OID, LDAP and MSAD Server Hands-on experience and troubleshooting performance issues with Hyperion Knowledge of Oracle Cloud Infrastructure (OCI) Services like LBaaS, Compute, NSGs, Security List, Gateways Knowledge of Ansible, Terraform & other Cloud scripting solutions is a plus Working Knowledge on Linux platform desirable Customer Support and/or consulting experience preferable Experience in the use of other Oracle Products Experience in cloud EPM solutions a big plus Understanding of HFM consolidation rules, data forms/grids, reports and journals Expertise in Essbase calc scripting and MaxL batch scripting Experience with Hyperion clustered environments and VM infrastructure is a plus Expertise with Hyperion system tools for monitoring, testing, performance tuning, and debugging. Strong understanding of Windows Server, Active Directory & network technologies is important Must have a strong desire for process improvement and automation Manage time efficiently with the capacity to handle multiple tasks concurrently under minimal supervision Experience with high levels of accountability; demonstrated initiative, innovation, and flexibility Excellent verbal, written, and interpersonal skills Must be a team player and be able to build consensus with others team members Hyperion certification is preferred but not required Ability to work well in a demanding customer environment and delight customers Highly motivated and work well as part of a team. Confidence to integrate yourself within an established team Responsible for ensuring that best practice standards and methods are applied as appropriate Bachelor's Degree in Computer Science, Engineering, MIS, or related experience Skills (good to have) Knowledge of ServiceNow, SRs, RFCs, and My Oracle Support will be a plus Knowledge of OAC-Essbase, Essbase 19c and Essbase 21c will be a plus Implementation experience in DRM EPMA to DRM migration for Hyperion 11.1.2.x to 11.2.x Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

JOB DESCRIPTION Responsibilities: Middleware environment administration (Install, configure, migrations, tuning, patching, administration & monitoring) on any middleware platform such as Oracle. Ensure the effective daily operation of the production / Middleware applications and provides administrative support for new implementations, upgrades, and migrations Effective collaboration with infrastructure teams, application development teams, testing and release teams Identify and quickly escalate potential issues with solution design, packaged software, client resources, or anything else that impacts your ability to deliver according to expectations Required Knowledge & skills: A minimum of 8+ years hands-on experience in Infrastructure installation, configuration and support with emphasis on Middleware Infrastructure Experience in provisioning and maintaining environments in any cloud platform like Oracle, Azure, AWS or Google SME in administering WebLogic servers. SME in administering Oracle SOA Suite. Strong knowledge of Unix and experience in shell scripting Working knowledge of Database Server products Desired Skills: Exposure and Experience to WLST scripting is desired Experience in any banking products administration like Flexcube, OBDX, OFSLL., OFSAA Oracle Cloud Infrastructure Architect Associate Certified Exposure and Experience on OMC Exposure and Experience Configuring and Administering Oracle Integration Cloud Detailed Description And Job Requirements An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects. 3-5 years of experience relevant to this position including 2 years consulting experience preferred. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Qualifications Displayed In The Job Posting Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor's and Master's degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle's core products, applications, and tools. Career Level - IC4 RESPONSIBILITIES Responsibilities: Middleware environment administration (Install, configure, migrations, tuning, patching, administration & monitoring) on any middleware platform such as Oracle. Ensure the effective daily operation of the production / Middleware applications and provides administrative support for new implementations, upgrades, and migrations Effective collaboration with infrastructure teams, application development teams, testing and release teams Identify and quickly escalate potential issues with solution design, packaged software, client resources, or anything else that impacts your ability to deliver according to expectations Required Knowledge & skills: A minimum of 8+ years hands-on experience in Infrastructure installation, configuration and support with emphasis on Middleware Infrastructure Experience in provisioning and maintaining environments in any cloud platform like Oracle, Azure, AWS or Google SME in administering WebLogic servers. SME in administering Oracle SOA Suite. Strong knowledge of Unix and experience in shell scripting Working knowledge of Database Server products Desired Skills: Exposure and Experience to WLST scripting is desired Experience in any banking products administration like Flexcube, OBDX, OFSLL., OFSAA Oracle Cloud Infrastructure Architect Associate Certified Exposure and Experience on OMC Exposure and Experience Configuring and Administering Oracle Integration Cloud Detailed Description And Job Requirements An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects. 8+ years of experience relevant to this position including 2 years consulting experience preferred. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Qualifications Displayed In The Job Posting Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor's and Master's degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle's core products, applications, and tools. Candidate must need to work in US hours ( 10PM IST to 6AM IST) ABOUT US As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide issue support to a wide range of complex production environment problems related to immense growth, scaling, demonstrating the cloud, extremely dedication, and high availability requirements. Work with Oracle's world-class technology to develop, implement, and support Oracle's global infrastructure. The CSS (Customer Success Services) organization’s Managed Cloud Services application operations delivery team is responsible for providing technical services to support customer environment provisioning, software integration and implementation, data and environment migration to Oracle Cloud Infrastructure, and major product upgrades for the Fusion Middleware products. This team requires hardworking individuals to address the needs of the team. The Managed Cloud Services application operations delivery team is responsible for providing technical services to support customer environment provisioning, software integration and implementation, data and environment migration to Oracle Cloud Infrastructure, and major product upgrades for the Fusion Middleware products. Team members are recognized for Fusion Middleware (FMW) product and technology expertise mainly on Oracle Cloud Infrastructure Gen-1 & Gen-2 and understanding of how they are applied to build customer solutions. They are called upon to create standards for architecture and sizing, help customers develop solutions to solve business problems, and develop the project and technical plans to upgrade software, modify configurations, change integration solutions, and add additional functionality. The team invests heavily in the design and development of tools and utilities to improve application and service availability. This includes tools to reduce the time-to-identify cause, time-to-restore service, auto-heal, and auto-fix scripts. The team has global membership and responds to customer requests and incidents around the clock, 7 days a week. /IC4 Career Level - IC4 Responsibilities Install, monitor, maintain, support, and optimize all production server hardware and software. Provide called out technical support for sophisticated technical issues which may include leading problem management cases and providing management status. Coordinate called out support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis. This position requires experience and proficiency with the following FMW (Fusion Middleware) skills and technologies. Candidates need not have depth in each of these areas: Solid understanding of Platform as a service (PaaS) preferably Oracle SOA Cloud Service, Java Cloud Service, and various Marketplace offerings in Oracle Fusion Middleware 11g and 12c: WebCenter Suite including Content and Imaging, SOA Suite, OIC, MFT, OSB, Weblogic, BPM Suite, WebCenter Sites- Coordinate, fix, integrate, manage via CLI and Fusion Middleware Control, plan/complete patching and major upgrades. Triage and resolve critical outage and availability incidents for the FMW products. Working knowledge of the Infrastructure-as-a-service (IaaS) service model of Oracle Cloud Infrastructure (OCI) or any similar cloud providers. knowledge of key concepts like Compute, Storage, networking, Security & Identity, and databases. Identity Management (IDM) Suite and Access Management (IAM) Suite: Configure IDM components to protect applications and other FMW products, fix authentication issues, and manage LDAP directories. WebLogic Server/JRockit/HotSpot: Configuration, WLST scripting, administration, fix, patching, JVM sizing and performance tuning, administering cluster topologies. Manage Java and WebLogic SSL keystores. Performing application server hardening to protect against malicious attacks. Automation of various IaaS and PaaS offerings using REST APIs and Inbuilt CLIs for Cloud Infrastructure. Technical proficiency in Oracle Middleware components and Linux. Good knowledge in Cloud platform. Preferably on OCI. Should be able to fix independently any issues in WebLogic installation, configuration, and production instance. Good Administration knowledge of IDCS (Oracle Identity Cloud Service) Good Oracle Database administration knowledge Linux operation system knowledge and Linux Scripting knowledge Basic Networking knowledge and experience in using Load Balance tools. Good communication skills and ability to collaborate with multiple teams. Will be an added advantage if the candidate has supported any enterprise applications on a cloud platform. Should have experience in supporting Production environments. Support and fix of Non-Prod & Production environments. Creation/deployment of new environments, systems, projects, etc First response for alerts, Monitoring alerts, Service Requests, Sev.1 Incidents. Knowledge of Capacity planning & Hardware requests Ensure production security standards are followed. Ensure monitoring is robust and effective. Zero downtime deployments and a high availability attitude Required to work in shifts including night shifts and to provide on-call support outside business hours including weekends. Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that encourages thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits crafted on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to build the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. To perform crucial job functions. That’s why we’re committed to crafting a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re encouraged to go beyond what’s been done before. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Excellent understanding, installing, administering and working knowledge of Oracle 12c through 19c databases Experience in configuring and managing Oracle RAC, Clusterware, Grid infrastructure, Oracle ASM, OEM and Shareplex, STRIIM/GoldenGate Hands-on with Oracle Database migration/upgrade using different methodologies Data Pump & RMAN Transportable Tablespaces. Hands-on database performance troubleshooting skills. DB Performance tuning skills are must. Experience with Perl, Unix Shell Scripting, and Python for custom monitoring and automation Experience with RMAN database backup and recovery Hands-on with CDB & PDB architecture, design and implementation. Experience with migration of Oracle Databases from On-premise to cloud. Experience in defining security standards and supporting security audits. Experience with DataGuard setup and management. Experience with Oracle Enterprise Manager (OEM), OEM Target Discovery, Agent installation, configure metrics and alerts. Good to have exposure in security skillset like TDE, AVDF, Data masking etc. Installing GoldenGate software and management processes; these are done in conjunction with the DBA team, as the duties are intentionally segregated Upgrading and/or patching GoldenGate versions (i.e., regular life-cycle management) Assisting in troubleshooting golden gate replication issues Configuring replications (Extract, Pump and Replicate processes), as requested by Solutions projects, including scoping, design and implementation Participating in the scope, design and implementation of Solutions projects Monitoring replications, performance and overall system health Tuning performance to ensure synchronization rates meet business requirements Applying changes to replications, such as table or column adds Refreshing data in target systems, along with the Database team when databases are refreshed or recovered. Troubleshooting the recovery of failed replications/synchronizations in order to catch up on the backlog of data in a reasonable amount of time. Strong troubleshooting abilities are an absolute must, and may require working with the Server and Storage teams in addition to database, Information Management, etc. Career Level - IC3 Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Excellent understanding, installing, administering and working knowledge of Oracle 12c through 19c databases Experience in configuring and managing Oracle RAC, Clusterware, Grid infrastructure, Oracle ASM, OEM and Shareplex, STRIIM/GoldenGate Hands-on with Oracle Database migration/upgrade using different methodologies Data Pump & RMAN Transportable Tablespaces. Hands-on database performance troubleshooting skills. DB Performance tuning skills are must. Experience with Perl, Unix Shell Scripting, and Python for custom monitoring and automation Experience with RMAN database backup and recovery Hands-on with CDB & PDB architecture, design and implementation. Experience with migration of Oracle Databases from On-premise to cloud. Experience in defining security standards and supporting security audits. Experience with DataGuard setup and management. Experience with Oracle Enterprise Manager (OEM), OEM Target Discovery, Agent installation, configure metrics and alerts. Good to have exposure in security skillset like TDE, AVDF, Data masking etc. Installing GoldenGate software and management processes; these are done in conjunction with the DBA team, as the duties are intentionally segregated Upgrading and/or patching GoldenGate versions (i.e., regular life-cycle management) Assisting in troubleshooting golden gate replication issues Configuring replications (Extract, Pump and Replicate processes), as requested by Solutions projects, including scoping, design and implementation Participating in the scope, design and implementation of Solutions projects Monitoring replications, performance and overall system health Tuning performance to ensure synchronization rates meet business requirements Applying changes to replications, such as table or column adds Refreshing data in target systems, along with the Database team when databases are refreshed or recovered. Troubleshooting the recovery of failed replications/synchronizations in order to catch up on the backlog of data in a reasonable amount of time. Strong troubleshooting abilities are an absolute must, and may require working with the Server and Storage teams in addition to database, Information Management, etc. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. 10+ Years’ experience as Oracle Database engineer/ Exadata Very thorough and clear understanding of Oracle Database Architecture - including the latest version of Oracle 12c & 19c) Extensive knowledge and solid troubleshooting experience in the following areas RAC, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical), DG Broker Experience in handling complex database recovery scenarios Experience in troubleshooting various installation and patching issues Experience in Oracle engineered systems like Exadata, ZDLRA, ZFS etc. Experience in Oracle Golden Gate. Exposure & good knowledge in Cloud technologies- Oracle Cloud Infrastructure (OCI/ExaCC), AWS and MS Azure will be an added advantage. Ability to work under pressure - quick thinking and remaining calm during stressful situations. Ability to quickly grasp complex technical issues. Excellent written and verbal communication skills. Willingness to work in shifts (including Night shifts as part of 24X7 rota) and on weekends as needed. Appetite to learn new technologies (OCI/ExaCC/AI) and constantly improve technical skills Good academic background and Oracle Certifications is a must. Career Level - IC4 Responsibilities As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice. 10+ Years’ experience as Oracle Database engineer/ Exadata Very thorough and clear understanding of Oracle Database Architecture - including the latest version of Oracle 12c & 19c) Extensive knowledge and solid troubleshooting experience in the following areas RAC, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical), DG Broker Experience in handling complex database recovery scenarios Experience in troubleshooting various installation and patching issues Experience in Oracle engineered systems like Exadata, ZDLRA, ZFS etc. Experience in Oracle Golden Gate. Exposure & good knowledge in Cloud technologies- Oracle Cloud Infrastructure (OCI/ExaCC), AWS and MS Azure will be an added advantage. Ability to work under pressure - quick thinking and remaining calm during stressful situations. Ability to quickly grasp complex technical issues. Excellent written and verbal communication skills. Willingness to work in shifts (including Night shifts as part of 24X7 rota) and on weekends as needed. Appetite to learn new technologies (OCI/ExaCC/AI) and constantly improve technical skills Good academic background and Oracle Certifications is a must. Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Excellent understanding, installing, administering and working knowledge of Oracle 12c through 19c databases Experience in configuring and managing Oracle RAC, Clusterware, Grid infrastructure, Oracle ASM, OEM and Shareplex, STRIIM/GoldenGate Hands-on with Oracle Database migration/upgrade using different methodologies Data Pump & RMAN Transportable Tablespaces. Hands-on database performance troubleshooting skills. DB Performance tuning skills are must. Experience with Perl, Unix Shell Scripting, and Python for custom monitoring and automation Experience with RMAN database backup and recovery Hands-on with CDB & PDB architecture, design and implementation. Experience with migration of Oracle Databases from On-premise to cloud. Experience in defining security standards and supporting security audits. Experience with DataGuard setup and management. Experience with Oracle Enterprise Manager (OEM), OEM Target Discovery, Agent installation, configure metrics and alerts. Good to have exposure in security skillset like TDE, AVDF, Data masking etc. Installing GoldenGate software and management processes; these are done in conjunction with the DBA team, as the duties are intentionally segregated Upgrading and/or patching GoldenGate versions (i.e., regular life-cycle management) Assisting in troubleshooting golden gate replication issues Configuring replications (Extract, Pump and Replicate processes), as requested by Solutions projects, including scoping, design and implementation Participating in the scope, design and implementation of Solutions projects Monitoring replications, performance and overall system health Tuning performance to ensure synchronization rates meet business requirements Applying changes to replications, such as table or column adds Refreshing data in target systems, along with the Database team when databases are refreshed or recovered. Troubleshooting the recovery of failed replications/synchronizations in order to catch up on the backlog of data in a reasonable amount of time. Strong troubleshooting abilities are an absolute must, and may require working with the Server and Storage teams in addition to database, Information Management, etc. Career Level - IC3 Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Excellent understanding, installing, administering and working knowledge of Oracle 12c through 19c databases Experience in configuring and managing Oracle RAC, Clusterware, Grid infrastructure, Oracle ASM, OEM and Shareplex, STRIIM/GoldenGate Hands-on with Oracle Database migration/upgrade using different methodologies Data Pump & RMAN Transportable Tablespaces. Hands-on database performance troubleshooting skills. DB Performance tuning skills are must. Experience with Perl, Unix Shell Scripting, and Python for custom monitoring and automation Experience with RMAN database backup and recovery Hands-on with CDB & PDB architecture, design and implementation. Experience with migration of Oracle Databases from On-premise to cloud. Experience in defining security standards and supporting security audits. Experience with DataGuard setup and management. Experience with Oracle Enterprise Manager (OEM), OEM Target Discovery, Agent installation, configure metrics and alerts. Good to have exposure in security skillset like TDE, AVDF, Data masking etc. Installing GoldenGate software and management processes; these are done in conjunction with the DBA team, as the duties are intentionally segregated Upgrading and/or patching GoldenGate versions (i.e., regular life-cycle management) Assisting in troubleshooting golden gate replication issues Configuring replications (Extract, Pump and Replicate processes), as requested by Solutions projects, including scoping, design and implementation Participating in the scope, design and implementation of Solutions projects Monitoring replications, performance and overall system health Tuning performance to ensure synchronization rates meet business requirements Applying changes to replications, such as table or column adds Refreshing data in target systems, along with the Database team when databases are refreshed or recovered. Troubleshooting the recovery of failed replications/synchronizations in order to catch up on the backlog of data in a reasonable amount of time. Strong troubleshooting abilities are an absolute must, and may require working with the Server and Storage teams in addition to database, Information Management, etc. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Excellent understanding, installing, administering and working knowledge of Oracle 12c through 19c databases Experience in configuring and managing Oracle RAC, Clusterware, Grid infrastructure, Oracle ASM, OEM and Shareplex, STRIIM/GoldenGate Hands-on with Oracle Database migration/upgrade using different methodologies Data Pump & RMAN Transportable Tablespaces. Hands-on database performance troubleshooting skills. DB Performance tuning skills are must. Experience with Perl, Unix Shell Scripting, and Python for custom monitoring and automation Experience with RMAN database backup and recovery Hands-on with CDB & PDB architecture, design and implementation. Experience with migration of Oracle Databases from On-premise to cloud. Experience in defining security standards and supporting security audits. Experience with DataGuard setup and management. Experience with Oracle Enterprise Manager (OEM), OEM Target Discovery, Agent installation, configure metrics and alerts. Good to have exposure in security skillset like TDE, AVDF, Data masking etc. Installing GoldenGate software and management processes; these are done in conjunction with the DBA team, as the duties are intentionally segregated Upgrading and/or patching GoldenGate versions (i.e., regular life-cycle management) Assisting in troubleshooting golden gate replication issues Configuring replications (Extract, Pump and Replicate processes), as requested by Solutions projects, including scoping, design and implementation Participating in the scope, design and implementation of Solutions projects Monitoring replications, performance and overall system health Tuning performance to ensure synchronization rates meet business requirements Applying changes to replications, such as table or column adds Refreshing data in target systems, along with the Database team when databases are refreshed or recovered. Troubleshooting the recovery of failed replications/synchronizations in order to catch up on the backlog of data in a reasonable amount of time. Strong troubleshooting abilities are an absolute must, and may require working with the Server and Storage teams in addition to database, Information Management, etc. Career Level - IC3 Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Excellent understanding, installing, administering and working knowledge of Oracle 12c through 19c databases Experience in configuring and managing Oracle RAC, Clusterware, Grid infrastructure, Oracle ASM, OEM and Shareplex, STRIIM/GoldenGate Hands-on with Oracle Database migration/upgrade using different methodologies Data Pump & RMAN Transportable Tablespaces. Hands-on database performance troubleshooting skills. DB Performance tuning skills are must. Experience with Perl, Unix Shell Scripting, and Python for custom monitoring and automation Experience with RMAN database backup and recovery Hands-on with CDB & PDB architecture, design and implementation. Experience with migration of Oracle Databases from On-premise to cloud. Experience in defining security standards and supporting security audits. Experience with DataGuard setup and management. Experience with Oracle Enterprise Manager (OEM), OEM Target Discovery, Agent installation, configure metrics and alerts. Good to have exposure in security skillset like TDE, AVDF, Data masking etc. Installing GoldenGate software and management processes; these are done in conjunction with the DBA team, as the duties are intentionally segregated Upgrading and/or patching GoldenGate versions (i.e., regular life-cycle management) Assisting in troubleshooting golden gate replication issues Configuring replications (Extract, Pump and Replicate processes), as requested by Solutions projects, including scoping, design and implementation Participating in the scope, design and implementation of Solutions projects Monitoring replications, performance and overall system health Tuning performance to ensure synchronization rates meet business requirements Applying changes to replications, such as table or column adds Refreshing data in target systems, along with the Database team when databases are refreshed or recovered. Troubleshooting the recovery of failed replications/synchronizations in order to catch up on the backlog of data in a reasonable amount of time. Strong troubleshooting abilities are an absolute must, and may require working with the Server and Storage teams in addition to database, Information Management, etc. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

This role is eligible for our hybrid work model: Two days in-office. Our Technology team is the backbone of our company: constantly creating, testing, learning and iterating to better meet the needs of our customers. If you thrive in a fast-paced, ideas-led environment, you’re in the right place. Why This Job’s a Big Deal Join a dynamic, Agile team dedicated to building the future of travel technology. We continuously explore new innovations and engineer solutions to meet evolving business needs. We are seeking an Oracle EBS Finance Modules Developer with expertise in Accounts Payable (AP), Accounts Receivable (AR), and General Ledger (GL) modules. In this role, you will customize, configure, and support Oracle EBS financial modules to enhance efficiency and align with business needs. You will work closely with cross-functional teams to improve financial processes, troubleshoot issues, and ensure seamless system operations. In This Role You Will Get To Design, develop, and maintain customizations for AP, AR, and GL modules. Modify Oracle Forms, Reports, PL/SQL procedures, and Oracle Application Framework (OAF) for custom solutions and enhancements in financial processes. Build custom concurrent programs, PL/SQL scripts, and batch jobs to automate financial processes such as invoice processing, payments, journal imports, and reconciliations. Develop custom Oracle BI Publisher reports for AP, AR, and GL modules to support business needs, including balance sheet reports, income statements, and aging reports. Develop and manage interfaces between finance modules and other internal or third-party systems, including bank integration (e.g., ACH, wire transfers,). Integrate with external systems for data exchange, including invoicing, payment processing, and financial transactions. Support and assist in month-end, quarter-end, and year-end closing procedures, ensuring smooth processing of financial transactions. Help with the reconciliation of AP, AR, and GL during the close periods to ensure accurate financial reporting. Configure Accounts Payable, Accounts Receivable, and General Ledger modules according to business needs, including account setups, payment terms, tax codes, and bank configurations. Ensure seamless integration between the subledger and General Ledger, ensuring accurate journal entries and financial reporting. Work with functional consultants to ensure that all customizations align with the organization's financial business processes. Optimize PL/SQL procedures, concurrent requests, and report performance for faster processing in financial modules. Address performance issues related to invoice processing, payment runs, journal imports, and financial reporting. Who You Are Bachelor’s degree in Computer Science, Information Technology, Accounting, or a related field (or equivalent work experience). 3 to 5 years of hands-on experience in Oracle EBS with a focus on AP, AR, and GL modules. Experience with Oracle EBS 12.2 is an added advantage. Extensive experience in PL/SQL, SQL, Oracle Forms, Reports, and Oracle Application Framework (OAF). Experience with BI Publisher for creating custom financial reports. Experience in month-end, quarter-end, and year-end close processes in Oracle EBS. Knowledge of integrating Oracle EBS financials with third-party applications, including banking systems for payments and receivables. Knowledge of accounting principles and how they are implemented in Oracle EBS. Hands-on experience with Oracle Financials (AP, AR, GL), including subledger accounting, journal import, and account reconciliation. Experience with Oracle Concurrent Processing and troubleshooting long-running processes in AP, AR, and GL modules. Familiarity with Oracle EBS patching, security patching, and application maintenance. Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust. The Right Results, the Right Way is not just a motto at Priceline; it’s a way of life. Unquestionable integrity and ethics is essential. Who We Are WE ARE PRICELINE. Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it’s a dream vacation, your cousin’s graduation, or your best friend’s wedding - we make travel affordable and accessible to our customers. Our culture is unique and inspiring (that’s what our employees tell us). We’re a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn’t stabilized. We’re on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration. Priceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over $80 billion. Our sister companies include Booking.com, BookingGo, Agoda, Kayak and OpenTable. If you want to be part of something truly special, check us out! Flexible work at Priceline Priceline is following a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office. Diversity and Inclusion are a Big Deal! To be the best travel dealmakers in the world, it’s important we have a workforce that reflects the diverse customers and communities we serve. We are committed to cultivating a culture where all employees have the freedom to bring their individual perspectives, life experiences, and passion to work. Priceline is a proud equal opportunity employer. We embrace and celebrate the unique lenses through which our employees see the world. We’d love you to join us and add to our rich mix! Applying for this position We're excited that you are interested in a career with us. For all current employees , please use the internal portal to find jobs and apply. External candidates are required to have an account before applying. When you click Apply, returning candidates can log in, or new candidates can quickly create an account to save/view applications. Show more Show less

Responsibilities DevSecOps Strategy: Implement the Semtech DevSecOps strategy to integrate security seamlessly into the software development lifecycle. Collaborate with cross-functional teams to establish and maintain secure coding standards, continuous integration, and continuous delivery pipelines. DevSecOps Planning Establish clear project security goals and objectives, defining and prioritizing security requirements to align with organizational objectives. Identify and assess potential security risks and threats, developing a comprehensive threat model for the application. Set up a robust security governance structure within the project, implementing a security architecture plan and documenting all aspects of the planning process for future reference. Security Automation Evaluate, implement, and manage security tools and technologies within the DevOps toolchain to automate security testing, vulnerability scanning, and compliance checks. Ensure the tools are effectively utilized to identify and remediate security vulnerabilities early in the development process. Drive the automation of security controls and processes to enhance efficiency and reduce manual intervention. Implement automated security testing, code analysis, and deployment validation to maintain a high level of security without impeding development velocity. Develop and maintain automated security processes for infrastructure as code (IaC) deployments. Operations & Monitor Maintain an incident response plan specific to DevOps processes, ensuring rapid identification, containment, eradication, and recovery from security incidents. Collaborate with incident response teams to integrate DevOps-related incidents into the overall organizational response plan. Implement security monitoring and adhere to incident response procedures to detect and respond swiftly to security incidents. Set up automated log and event monitoring, continuously updating and patching all components across production, pre-production, and development environments to minimize vulnerabilities. Monitor all environments (Prod, Pre-Prod, Dev) for security events. Review and update access controls, permissions, and security policies regularly, documenting all monitoring practices for reference and improvement. Working closely with DevOps to update and patch all components in all environments to address known vulnerabilities and enhance overall security Continuous Learning Stay current with industry trends, emerging threats, and security technologies. Implement a culture of continuous learning within the team, encouraging certifications, training, and knowledge sharing. Minimum Qualifications Bachelor's degree in computer science, information technology, or a related field (master's degree preferred). Extensive experience in cloud architecture and strategy with a proven track record of successful cloud adoption. Proven experience as a DevSecOps Engineer in AWS cloud environments. Strong understanding of cloud security principles and best practices. Hands-on experience with security tools such as AWS Security Hub, WAF, and third-party security solutions. Proficiency in scripting and automation languages (e.g., Python, Shell, PowerShell). Experience with CI/CD tools and practices such as GitHub actions, Chef, Anisble, Salt, Puppet,etc. Knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes). Certifications: AWS Certified Security – Specialty, Certified DevOps Engineer, or Certified Information Systems Security Professional (CISSP). Strong analytical and problem-solving skills. Show more Show less

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc’s ambition to be the best loved and most successful savings and investments company in the world. Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. Accountabilities/Responsibilities Manage relationships with third-party vendors and support teams, including coordinating escalations, tracking SLAs, and ensuring timely resolution of incidents and service requests. Working with Business areas to identify and resolve issues Manage and support Oracle Exadata systems, including patching, performance tuning, and capacity planning. Design and implement high availability and disaster recovery solutions. Migrate and manage Oracle workloads on Oracle Cloud Infrastructure (OCI). Administer, maintain, and optimize Oracle databases (versions 12c, 19c, and above). Monitor database performance and proactively address issues. Automate routine DBA tasks using scripting (e.g., Shell, Python, PL/SQL). Collaborate with development, infrastructure, and security teams to support business applications. Ensure compliance with data governance and security policies. Participate in on-call rotation and provide support during off-hours as needed. Knowledge, Skills, Experience & Educational Qualification We always support colleagues to develop their skills but to be successful in this role the following will be required: 7+ years of experience as an Oracle DBA in enterprise environments. Strong knowledge of Data Guard, RMAN, and OEM. Proven experience with Oracle Exadata (X7 or later preferred). Hands-on experience with Oracle Cloud Infrastructure (OCI) services such as DB Systems, Autonomous DB, and OCI CLI/API. Proficiency in performance tuning and troubleshooting complex database issues. Experience with backup and recovery strategies in cloud environments. Experience managing third-party vendors or support teams in a technical environment. Familiarity with ITIL processes and change management. Educational Qualification: Graduate/Masters in any discipline 7+ years of experience as an Oracle DBA in enterprise environments Oracle Certified Professional (OCP) or Oracle Cloud certification. Exposure to DevOps tools and CI/CD pipelines. Understanding of Azure Database platforms Knowledge of database security best practices and compliance M&G Behaviours relevant to all roles: Tell it like it is: Respectfully speaking up to create better ways forward – both direct and empathetic Own it now: Putting your name on things with confidence to drive progress and results quickly Move it forward together: Forming cross functional teams to seize the right opportunities and solve real problems …………With CARE and INTEGRITY………………………………………………………... We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks. Show more Show less

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc’s ambition to be the best loved and most successful savings and investments company in the world. Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. Accountabilities/Responsibilities The Role: We are looking to expand our team through M&G Global Services to continue to provide the highest levels of service to our end users. The Platform Operations team works to high standards within our growing business by managing critical platforms running our Azure estate and supporting our engineering teams to drive business value in technology. The team support our UK business with extended support for Asia Pacific regions. This means working flexible hours to meet our business needs. Currently split across three geographies and supported by a technology partner we stand by having a one team feel and regularly collaborate and work together to meet the common goals. The Platform Operations team is the centre of all things in cloud. The team is responsible for ensuring the continuous operation and upkeep of our cloud infrastructure and platforms, while being empowered to enhance, automate, and shape the future development of this digital estate. Knowledge, Skills, Experience & Educational Qualification We always support colleagues to develop their skills but to be successful in this role the following will be required: Minimum of 10+ years of experience in Windows administration environment and working in the IT industry. You will have in-depth experience as a hands-on IT Engineer, with strong knowledge on different cloud technologies and platforms, experience with Azure is essential. You will understand cloud governance, best practices, and policies within Azure. You must have a problem-solving mindset and the ability to troubleshoot unknown technical issues. Proven track record in providing support and troubleshooting for cloud infrastructure, including incident management and root cause analysis. Experience in identifying inefficiencies and implementing automated solutions to overcome these. As a senior engineer you will be expected to help build out our presence in M&G Global Services and as such experience of building / mentoring and guiding teams and individuals is essential Strong interpersonal skills for working with cross-functional teams to support cloud solutions effectively. An understanding of inventory management and software assurance, alongside CMDB and /or other asset management tooling Familiarity with Agile and DevOps methodologies and technologies – Git, Azure DevOps (or equivalent) and CI / CD Pipelines is desirable. Relevant cloud and/or technology experience. Scripting in your relevant discipline and/or within Cloud Automation Experience in implementing and maintaining robust disaster recovery strategies and ensuring business continuity. Experience in overseeing and managing the patching process for Windows and Linux servers, ensuring timely updates and minimal disruption. Utilising tools such as Ivanti or similar patch management systems. As a Windows expert we expect the following: Manage and maintain Windows Server environments, ensuring high availability and performance. Implement and support Azure IaaS solutions, including virtual machines, storage, and networking. Monitor and optimize system performance, utilizing Azure monitoring tools and services. Troubleshoot and resolve issues related to Windows and Linux servers within the Azure environment. Collaborate with cross-functional teams to design and implement cloud solutions that meet business requirements. Automate routine tasks using PowerShell, or other scripting languages. Ensure security and compliance of cloud infrastructure, adhering to best practices and organizational policies. Document processes and procedures for system administration and cloud operations. Ability to share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members. Experience with the below is preferable: Certifications such as Microsoft Certified: Azure Administrator Associate Exposure and understanding of Linux administration. Extensive experience in managing patching activities for large-scale infrastructure estates. Experience with automation tools like Ansible, Terraform, or Azure DevOps. Familiarity with CI/CD pipelines and practices. Applicants must be fluent in both verbal and written English to communicate with our business users and stakeholders. You need to be this kind of person Passionate about providing unparalleled levels of service and automation to the cloud products that enable our business Able to work and learn quickly in a fast pace, fun and dynamic environment Care about doing a great job and exceeding expectations with the quality of what you do Curious to learn and develop your own technical skills Able to both collaborate and move as a team but also be self-motivated and deliver results independently when required. Able to take ownership of issues, tasks and solutions managing them from inception to conclusion. Whilst working within the audit and governance frameworks. Ability to challenge and speak up in discussions with colleagues of all levels Educational Qualification: Graduate/Masters in any discipline Min 10+ years of Windows experience Cloud certifications would be an added advantage M&G Behaviours relevant to all roles: Tell it like it is: Respectfully speaking up to create better ways forward – both direct and empathetic Own it now: Putting your name on things with confidence to drive progress and results quickly Move it forward together: Forming cross functional teams to seize the right opportunities and solve real problems …………With CARE and INTEGRITY………………………………………………………... We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks. Show more Show less

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor's degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle's core products, applications, and tools is important. Career Level - IC3 Responsibilities The Advanced Customer Services (ACS) is a unit within the Oracle’s Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services. ACS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. ACS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes. ACS covers the majority of large scale Oracle customers. Oracle Advanced Customer Services provides unmatched, tailored support that ensures organization’s Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment. ACS is industry-leading expertise with the highest customer satisfaction to support organization’s business every step of the way.  Available to work in 24X7 capability.  Install, configure, and Administer Oracle WebLogic Server  Expert knowledge of Oracle WebLogic Architecture, WebLogic clustering and Domain config.  Good WebLogic troubleshooting skills.  Worked on WebLogic upgrades and patching.  Knowledge on Performance Tuning of WebLogic server components and monitoring aspects of WebLogic.  Good communication and customer management skills.  At least 7 plus years of experience with Oracle WebLogic Administrator/Consultant/Support Engineer  BE/BTech and/or MS in Computer Science or equivalent preferred  Oracle WebLogic / SOA / OCI Certification - Preferred  Candidates having optional skills of Docker, Kubernetes, and Containers is a Plus!  Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus.  Sharp technical troubleshooting skills.  Good understanding of support processes.  Ability to manage escalated technical situations & develop action plans.  Ability to spot proactive services that benefit of customer.  Ability to facilitate issues with Development and Support.  Strong analytical skills.  Some travel may be required. Detailed Description And Job Requirements  As a member of the Support organization, your focus is to deliver postsales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales nontechnical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services.  A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.  As an Advanced Support Engineer, you will interface with the customer’s IT staff on a regular basis. Either at the client’s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products.  You should be highly experienced in some Oracle products and several platforms that are being supported.  You will be expected to work with only general guidance from management while advising management on progress/status.  Job duties are varied and complex utilizing independent judgment. May have project lead role.  Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

JOB DESCRIPTION The Customer Success Services (CSS) is a unit within the Oracle’s Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services. CSS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. CSS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes. CSS covers the majority of large-scale Oracle customers. Oracle Customer Success Services provides unmatched, tailored support that ensures organization’s Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment. CSS is industry-leading expertise with the highest customer satisfaction to support organization’s business every step of the way. At least 7 plus years of experience with Oracle Database Administrator/Consultant/Support Engineer Available to work in 24X7 capability. Install, configure, and Administer Oracle Database/RAC 11g,12c,19c. Expert knowledge of Oracle Database Architecture, RAC, and Performance Tuning. Good Database troubleshooting & performance tuning skills. Worked on Database upgrades and patching. Knowledge on Performance Tuning of Oracle Instance and SQL Tuning. Good communication and customer management skills. BE/BTech and/or MS in Computer Science or equivalent preferred Oracle Database / Exadata / OCI Certification - Preferred Candidates having optional skills of PL SQL and SQL, Exadata, Goldengate is a Plus! Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Strong analytical skills. Some travel may be required. Detailed Description And Job Requirements As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As an Advanced Support Engineer, you will interface with the customer’s IT staff on a regular basis. Either at the client’s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance, and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. Career Level - IC3 RESPONSIBILITIES The Customer Success Services (CSS) is a unit within the Oracle’s Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services. CSS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. CSS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes. CSS covers the majority of large-scale Oracle customers. Oracle Customer Success Services provides unmatched, tailored support that ensures organization’s Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment. CSS is industry-leading expertise with the highest customer satisfaction to support organization’s business every step of the way. At least 7 plus years of experience with Oracle Database Administrator/Consultant/Support Engineer Available to work in 24X7 capability. Install, configure, and Administer Oracle Database/RAC 11g,12c,19c. Expert knowledge of Oracle Database Architecture, RAC, and Performance Tuning. Good Database troubleshooting & performance tuning skills. Worked on Database upgrades and patching. Knowledge on Performance Tuning of Oracle Instance and SQL Tuning. Good communication and customer management skills. BE/BTech and/or MS in Computer Science or equivalent preferred Oracle Database / Exadata / OCI Certification - Preferred Candidates having optional skills of PL SQL and SQL, Exadata, Goldengate is a Plus! Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Strong analytical skills. Some travel may be required. Detailed Description And Job Requirements As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As an Advanced Support Engineer, you will interface with the customer’s IT staff on a regular basis. Either at the client’s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance, and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. ABOUT US As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Excellent understanding, installing, administering and working knowledge of Oracle 12c through 19c databases Experience in configuring and managing Oracle RAC, Clusterware, Grid infrastructure, Oracle ASM, OEM and Shareplex, STRIIM/GoldenGate Hands-on with Oracle Database migration/upgrade using different methodologies Data Pump & RMAN Transportable Tablespaces. Hands-on database performance troubleshooting skills. DB Performance tuning skills are must. Experience with Perl, Unix Shell Scripting, and Python for custom monitoring and automation Experience with RMAN database backup and recovery Hands-on with CDB & PDB architecture, design and implementation. Experience with migration of Oracle Databases from On-premise to cloud. Experience in defining security standards and supporting security audits. Experience with DataGuard setup and management. Experience with Oracle Enterprise Manager (OEM), OEM Target Discovery, Agent installation, configure metrics and alerts. Good to have exposure in security skillset like TDE, AVDF, Data masking etc. Installing GoldenGate software and management processes; these are done in conjunction with the DBA team, as the duties are intentionally segregated Upgrading and/or patching GoldenGate versions (i.e., regular life-cycle management) Assisting in troubleshooting golden gate replication issues Configuring replications (Extract, Pump and Replicate processes), as requested by Solutions projects, including scoping, design and implementation Participating in the scope, design and implementation of Solutions projects Monitoring replications, performance and overall system health Tuning performance to ensure synchronization rates meet business requirements Applying changes to replications, such as table or column adds Refreshing data in target systems, along with the Database team when databases are refreshed or recovered. Troubleshooting the recovery of failed replications/synchronizations in order to catch up on the backlog of data in a reasonable amount of time. Strong troubleshooting abilities are an absolute must, and may require working with the Server and Storage teams in addition to database, Information Management, etc. Career Level - IC3 Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Excellent understanding, installing, administering and working knowledge of Oracle 12c through 19c databases Experience in configuring and managing Oracle RAC, Clusterware, Grid infrastructure, Oracle ASM, OEM and Shareplex, STRIIM/GoldenGate Hands-on with Oracle Database migration/upgrade using different methodologies Data Pump & RMAN Transportable Tablespaces. Hands-on database performance troubleshooting skills. DB Performance tuning skills are must. Experience with Perl, Unix Shell Scripting, and Python for custom monitoring and automation Experience with RMAN database backup and recovery Hands-on with CDB & PDB architecture, design and implementation. Experience with migration of Oracle Databases from On-premise to cloud. Experience in defining security standards and supporting security audits. Experience with DataGuard setup and management. Experience with Oracle Enterprise Manager (OEM), OEM Target Discovery, Agent installation, configure metrics and alerts. Good to have exposure in security skillset like TDE, AVDF, Data masking etc. Installing GoldenGate software and management processes; these are done in conjunction with the DBA team, as the duties are intentionally segregated Upgrading and/or patching GoldenGate versions (i.e., regular life-cycle management) Assisting in troubleshooting golden gate replication issues Configuring replications (Extract, Pump and Replicate processes), as requested by Solutions projects, including scoping, design and implementation Participating in the scope, design and implementation of Solutions projects Monitoring replications, performance and overall system health Tuning performance to ensure synchronization rates meet business requirements Applying changes to replications, such as table or column adds Refreshing data in target systems, along with the Database team when databases are refreshed or recovered. Troubleshooting the recovery of failed replications/synchronizations in order to catch up on the backlog of data in a reasonable amount of time. Strong troubleshooting abilities are an absolute must, and may require working with the Server and Storage teams in addition to database, Information Management, etc. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Responsibilities: Server and Infrastructure Management: Maintain, upgrade, and manage servers, software, hardware, networks, and tools necessary for efficient operations. Server Installation and Configuration: Administer the installation, configuration, and optimization of servers, including web servers and database servers. Automation and Process Improvement: Handle automation of services and processes to improve system efficiency and reliability. Should have knowledge on CICD, GIT, SVN. Performance Monitoring: Configure and monitor various performance measurement and monitoring services to ensure a healthy and efficient infrastructure. Troubleshooting and Issue Resolution: Diagnose and resolve problems quickly, troubleshooting issues and outages that may occur. Should have knowledge on using tools like nmap, tcpdump, tcpflow, iptraf, netstat etc. Security Implementation: Ensure security through access control, backups, firewalls, and compliance with relevant regulations. Documentation: Regularly document all processes, incidents, technical insights, manuals, and IT policies related to the infrastructure and inform involved teams. Support for Developers: Provide support to developers by offering data insights, reports, analysis, and actionable recommendations related to the server infrastructure and application processes. Research and Innovation: Research and develop innovative solutions to enhance the architecture and create a better infrastructure based on industry trends. Linux Expertise: Possess strong familiarity with Linux operating systems, especially Debian, Infrastructure as Code, and applications, should have strong knowledge on shell scripting. Monthly Patching and Security Fixes: Perform monthly patching of Linux infrastructure to address security issues and vulnerabilities. Security Reporting and Monitoring: Deliver regular reports to security leadership on remediation efforts, implement continuous monitoring to measure and report on control areas like patching, hardening, audit and log configuration, and authentication mechanisms. Information Security Hardening: Follow information security hardening guidelines such as CIS to ensure a secure infrastructure, Hardening Apache, nginx, MySQL, PHP applications etc. Vulnerability Management: Assist in identifying and analyzing vulnerabilities, and work with asset owners to prioritize patch remediation, should have knowledge on using tools like Nmap, Nikto, and other pen test tools. Risk Assessment: Classify and prioritize the risk of vulnerabilities, considering mitigating factors and impacts of internal and external threats. These responsibilities collectively aim to ensure the smooth and secure functioning of the infrastructure, maintain system performance, and protect against potential security risks. Show more Show less

Junior Systems Administrator NVI focuses on making it easy for retailers, photographers, and businesses to offer their customers high quality personalized products - such as photo books, calendars, gifts, stationery, canvases, prints and posters. We also offer a range of products for consumers and creative professionals. NVI has been in the photographic industry for over 30 years, manufacturing photo products for consumers and pro photographers. As a member of the IT team, you will be responsible for implementing and maintaining the systems that enable our products and services and work closely with engineering and business teams. Responsibilities : Manage the entire network infrastructure of an organization along with computer systems and servers Design and install computer systems, routers, switches, local area networks (LAN), wide area networks (WAN), and intranet systems. Provide technical support to end-users, addressing hardware and software issues, and offering training as needed. Knowledge of Linux operating systems, windows server, mysql, SQL server Thorough knowledge and experience in installation and troubleshooting windows 7, Windows 8 and Windows 10 Monitor the speed of the internet to make sure that everything runs smoothly. Develop organizational security procedures and also run regular data checkups - setting up, deleting and maintaining user accounts. Strong documentation skills to create and maintain system documentation, network diagrams, and standard operating procedures. Experience with collaboration tools (e.g., Google meet, Teams, Zoom) to facilitate communication and collaboration among team members. Implement and manage backup and recovery solutions to ensure data integrity and availability in case of system failures. Exploring innovative tools to fulfill organizational needs through comprehensive research and analysis. Qualifications: Diploma or B.Sc or Equivalent Degree in Computers field with 1 + years experience and hands on experience in the following. Basic knowledge of Linux, preferably Redhat, Centos Working knowledge Networking (DNS, routing, switching, security) Basic Understanding of web and application servers preferably Apache & IIS webservers Working knowledge in System Patching and Virus protection Products Programming and Scripting experience (Ruby, Python, PHP, or Perl) is a plus Computer security background is a plus Good English communications and writing skills Self motivated and quick learner. Job Type: Full-time Schedule: Day shift Work Location: In person

Job Summary Azure Entra-Connect Administrator to maintain and troubleshoot Hybrid AD infrastructure. play a key role in ensuring the stability security and scalability of Azure Entra-connect environment As well as supporting a range of related technologies including Azure Entra-Connect MFA Conditional access Azure Insight NPS DHCP DNS KMS DFS and PKI. Responsibilities Deep Expertise in AD concepts Azure Architecture and troubleshooting. Strong hands-on experience with Azure AD DHCP DNS DFS and PKI. Proficient in Hybrid Azure Active Directory Environment (Azure Entra-Connect) Administration and Reporting. Proficient in Server Operating system Windows Server 2016 2019 and 2022. Ability to work independently and prioritize tasks effectively and involve P1 and P2 issues. Problem solving skills and attention to providing the root cause analysis. Architecting designing consulting Directory/DNS/Entra solutions as per enterprise/business requirements. Build/ Configure/Maintain the azure resources in azure IaaS and PaaS environment. Configure and maintain the azure Conditional access MFA PIM HA DRS Backups and Restoration conduct DR drills Virtual Machines Migration etc. Entra: Responsible for monitoring evaluating and proposing adoption of new Entra services/capabilities. Integrate AD with Azure AD / Azure Entra-Connect to synchronize On-prem AD objects with Azure/Troubleshoot Azure Entra-Connect sync issues. Partnering with other Entra stakeholders (non-DS) deliver new enterprise solutions/capabilities and Perform frequent AD health checks. Manage and maintain all aspects of AD including users groups computers OUs GPOs trusts and FSMO roles / Troubleshoot account lockout issues. Optimize AD performance and troubleshoot complex issues /Conducting Root cause analysis. Implement and enforce AD security best practices /Keeping up with industry trends and identify opportunities for improvement of existing configuration. Build and configure new domain controllers/Upgrade Domain controllers to latest OS. Demote the Domain controllers and perform meta data cleanup. Patch Domain Controllers using the WSUS SCCM patching tools and validate the post patching server health using the PowerShell scripts. Move or seize the FSMO roles during the Primary domain control fail. Create/Maintain the AD group policies. Configure/Maintain/Troubleshoot DHCP DNS NPS servers. Configure/maintain backups of DNS zones DHCP Servers Scopes and AD GPOs. Troubleshoot DNS resolutions and name server issues. Troubleshoot DHCP client configuration and connectivity issues. Configure and maintain DHCP failover/ DHCP Cluster (business continuity) Configure and manage Network access policies including authentication authorization and accounting. Configure and manage DFS namespaces and replication.

Job Title: System Administrator Experience: 1–5 years Location: Mohali Job Summary: We are seeking a skilled System Administrator to manage, maintain, and support our IT infrastructure. The ideal candidate will be responsible for configuring and maintaining servers, networks, and user systems, while providing both L1 (basic) and L2 (advanced) technical support. This role ensures optimal performance, security, and reliability of all IT systems. Key Responsibilities: System & Server Administration Install, configure, and maintain Windows/Linux servers and workstations. Monitor system performance and troubleshoot issues. Manage server patching, updates, and backups. User and Access Management Create and manage user accounts, permissions, and groups in Active Directory. Handle access issues, password resets, and role-based controls. Support & Troubleshooting Provide technical support for hardware, software, and network-related issues. Handle escalations from L1 support; perform root cause analysis. Maintain and respond to IT helpdesk tickets with timely resolution. Infrastructure & Tools Manage and support virtual environments (VMware, Hyper-V). Support cloud platforms such as Microsoft 365, Azure, or AWS. Monitor security logs and ensure compliance with IT policies. Documentation & Reporting Maintain documentation of systems, configurations, and troubleshooting steps. Assist in defining SOPs and contribute to the internal knowledge base. Requirements: Bachelor’s degree in Computer Science, IT, or a related field. 1–5 years of experience in a System Administrator or similar role. Proficiency with Windows Server (2016/2019/2022), Linux OS (Ubuntu, CentOS). Hands-on experience with Active Directory, DNS, DHCP, Group Policy. Familiarity with networking concepts (TCP/IP, VPNs, firewalls). Experience with scripting tools (PowerShell, Bash) is a plus. Strong analytical, problem-solving, and communication skills. Preferred Certifications: Microsoft Certified: Windows Server/Modern Desktop Administrator CompTIA Network+ / Security+ Red Hat Certified System Administrator (RHCSA) VMware or AWS certification (optional but preferred) Job Types: Full-time, Permanent Schedule: Day shift Monday to Friday Education: Bachelor's (Preferred) Experience: System administration: 1 year (Preferred) Location: Mohali, Punjab (Preferred) Shift availability: Night Shift (Preferred) Work Location: In person

Department: IT Infrastructure Reports To: IT Manager / Network Lead Experience Required: 2–5 years Job Summary: We are seeking an experienced L2 Network and Security Engineer responsible for managing and supporting network infrastructure including switching, routing, and firewall systems. The ideal candidate will also have hands-on experience in configuring and troubleshooting barcode scanners and printers, ensuring smooth operation of connected devices across the organization. Key Responsibilities: Configure, manage, and troubleshoot Layer 2 and Layer 3 switches (Cisco, Aruba, HP, etc.) Monitor and manage routing protocols (OSPF, EIGRP, BGP) and ensure optimal path selection. Deploy and maintain firewalls (Fortinet, Palo Alto, Cisco ASA, etc.), including rule configuration and security policies. Handle VLAN, STP, port security, link aggregation, and network segmentation. Respond to network incidents, perform root cause analysis, and implement long-term fixes. Maintain network documentation including topology diagrams, IP address inventory, and configuration backups. Work closely with the security team to ensure network compliance and security hardening. Configure and support barcode scanners and printers (Zebra, Honeywell, etc.) on wired/wireless networks. Troubleshoot connectivity issues related to networked peripherals and warehouse/retail devices. Coordinate with vendors for hardware replacements, updates, or escalations. Participate in planned maintenance, patching, and upgrades with minimal downtime. Key Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Industry certifications like CCNA, CCNP, Fortinet NSE4/5, or CompTIA Network+ preferred. Strong knowledge of network protocols and firewall rule configuration. Experience working with barcode scanners, label printers, and warehouse network devices. Familiarity with ticketing systems (ServiceNow, Jira, etc.). Strong troubleshooting and analytical skills. Excellent communication and documentation skills. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹55,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Work Location: In person

TransUnion's Job Applicant Privacy Notice What We'll Bring: We are seeking a Lead Database Engineer to join our DevOps organization. This role is ideal for a seasoned Oracle expert who thrives in complex, mature environments and is passionate about modernization and operational excellence. You will play a critical role in maintaining the health of our on-prem Oracle infrastructure while helping guide our transition toward open-source and cloud-native database technologies. What You'll Bring: Serve as the primary SME for Oracle database troubleshooting , performance tuning, and root cause analysis in a high-availability environment. Lead and execute various DB activities such as database upgrades, patching, and migrations . Design and implement replication, backup, and disaster recovery strategies . Collaborate with DevOps and SRE teams to automate database operations and integrate with CI/CD pipelines. Provide technical leadership and mentorship to junior DBAs and engineers. Partner with application teams to support deployments, schema changes, and performance optimization. Contribute to the strategic roadmap for database modernization, including evaluation and adoption of PostgreSQL and cloud-native solutions. Ensure compliance with security, audit, and data governance requirements. Impact You'll Make: 10+ years of experience as an Oracle DBA in enterprise environments. Proven expertise in troubleshooting and performance tuning of complex Oracle systems. Deep knowledge of Oracle technologies: RAC, DataGuard, ASM, Exadata, Goldengate, CDB/PDB, Grid Control . Strong SQL and PL/SQL skills; experience with scripting (e.g., Bash, Python, or Perl) . Experience with PostgreSQL and/or cloud-native databases (e.g., Aurora, RDS) is a strong plus. Familiarity with infrastructure automation tools (e.g., Ansible, Terraform) and monitoring platforms. Comfortable working in a Kanban/SAFe Agile environment. Bachelor's degree in Computer Science or related field (or equivalent experience). Oracle Certified Professional (OCP) certification required. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management. TransUnion Job Title Lead Engineer, Database Engineering

Department: IT Infrastructure Reports To: IT Manager / Network Lead Experience Required: 2–5 years Job Summary: We are seeking an experienced L2 Network and Security Engineer responsible for managing and supporting network infrastructure including switching, routing, and firewall systems. The ideal candidate will also have hands-on experience in configuring and troubleshooting barcode scanners and printers, ensuring smooth operation of connected devices across the organization. Key Responsibilities: Configure, manage, and troubleshoot Layer 2 and Layer 3 switches (Cisco, Aruba, HP, etc.) Monitor and manage routing protocols (OSPF, EIGRP, BGP) and ensure optimal path selection. Deploy and maintain firewalls (Fortinet, Palo Alto, Cisco ASA, etc.), including rule configuration and security policies. Handle VLAN, STP, port security, link aggregation, and network segmentation. Respond to network incidents, perform root cause analysis, and implement long-term fixes. Maintain network documentation including topology diagrams, IP address inventory, and configuration backups. Work closely with the security team to ensure network compliance and security hardening. Configure and support barcode scanners and printers (Zebra, Honeywell, etc.) on wired/wireless networks. Troubleshoot connectivity issues related to networked peripherals and warehouse/retail devices. Coordinate with vendors for hardware replacements, updates, or escalations. Participate in planned maintenance, patching, and upgrades with minimal downtime. Key Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Industry certifications like CCNA, CCNP, Fortinet NSE4/5, or CompTIA Network+ preferred. Strong knowledge of network protocols and firewall rule configuration. Experience working with barcode scanners, label printers, and warehouse network devices. Familiarity with ticketing systems (ServiceNow, Jira, etc.). Strong troubleshooting and analytical skills. Excellent communication and documentation skills. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹55,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Work Location: In person

Experience 10+ Years Location Mumbai Job Summary: The Service Delivery Manager – Infrastructure is accountable for the efficient and effective delivery of infrastructure services focused on Windows Server (Wintel) and VMware platforms. This role ensures system availability, performance, and resilience while offering strategic and technical leadership. The manager will oversee both internal operations and external service providers to uphold high-quality service delivery, support incident and problem management, and drive continuous improvement initiatives. Key Responsibilities: Lead the delivery of infrastructure services for Windows Server and VMware environments. Ensure uptime, performance, security, and scalability of server infrastructure. Manage day-to-day operations and SLAs across internal teams and external vendors. Coordinate with application, network, and security teams for seamless IT service delivery. Act as an escalation point for high-impact infrastructure issues. Oversee incident, problem, and change management processes. Ensure compliance with IT policies, standards, and regulatory requirements. Develop and maintain documentation for infrastructure services and processes. Track KPIs and service metrics; generate regular service delivery reports. Contribute to budget planning, capacity management, and vendor evaluation. Lead or support migration and upgrade projects, including cloud integrations (Azure/AWS). Qualifications & Skills: Bachelor’s degree in Computer Science, Information Technology, or related field. Minimum 10 years of overall IT experience, with a focus on Wintel and VMware platforms. At least 3 years in a service delivery or infrastructure operations management role. Hands-on experience with: – Windows Server 2016/2019/2022 – VMware vSphere, ESXi, vCenter – Active Directory, DNS, DHCP – System Center Suite (SCCM, SCOM) Familiarity with backup, disaster recovery, patching, and automation tools. Experience with cloud platforms (Azure and/or AWS) is an added advantage. Proven team leadership and stakeholder management experience. Strong problem-solving, decision-making, and communication skills. Ability to handle multiple priorities in a fast-paced environment. ITIL certification is a plus.

Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role you will: Coaches the team in Agile practices that they have agreed to, i.e. Standups, retrospectives, reviews and ensures that they are followed Constantly works with the Product Owner and Business Analyst to re-prioritize the backlog as and when there are changes in scope or bugs arise or any issues surface Ensure the backlog is transparent, understood, and ready to be consumed by the team Actively plan for and participate in PI Planning meetings Evaluate budget for any feature that stands as a candidate for upcoming PI Clarifies to the team, the value which the customer hope to receive Facilitating the team to self-organize, enabling continuous improvement of change and run activities, aligned to the product roadmap and customer expectations Shield the team from interruptions during sprints to ensure that agile process doesn’t impede team progress. Provide support across the end-to-end delivery and run lifecycle, utilizing their skills and expertise to carry out software development, testing and operational support activities with the ability to move between these according to demand Work as IT Service Owner delegate (ITSO) for Talent Intelligence systems, working closely with third-party service providers. Manages dependencies on other teams e.g. other Pods Ensures that Agile principles are supported by the relevant Agile practices, and that the practices do not become 'stale' Creates a working environment where team members feel safe to raise any form of impediments to them Facilitates raising of Risks, Issues, Assumptions and Dependencies and escalating relevant ones through the Project Manager Helps the team focus on continuous improvement, take responsibility for their actions, and mentors team members to become problem solvers for themselves Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered. Monitor ICE Exceptions, Unix/Linux Patching, Cyclic Patching, Performance and Stress testing for services, Data Backup Recovery Plans and Tests, DR Tests and Role-swaps Plans and Tests, Vulnerability Planning and Resolution Management. Requirements To be successful in this role, you should meet the following requirements: In-depth knowledge of Agile methodologies, SAFE, Scrum including certification. Running of Agile ceremonies and proficient in Agile tools. Ideally would have experience of handling IT Service Owner activities either as an owner or delegate. Excellent communication and interpersonal skills. Good deadline management and skills to highlight risk and propose mitigation plan. Team player, approachable and open to feedback. Strong leadership and management qualities with the ability to motivate and lead by example. Ability and experience of leading teams and pull them together to achieve common objectives Ability to prioritize work effectively and deliver within agreed service levels in a diverse and ever-changing environment High levels of judgment and decision making, being able to rationalize and present the background and reasoning for direction taken Excellent organization awareness Knowledge and experience in working with 3rd party vendors would be an added advantage You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India