Home
Jobs

1816 Patching Jobs - Page 19

Filter Interviews
Min: 0 years
Max: 25 years
Min: ₹0
Max: ₹10000000
Setup a job Alert
Filter
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

0 years

4 - 5 Lacs

Hyderābād

On-site

GlassDoor logo

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Security Managed Services Engineer (L1) at NTT DATA, you will step into an entry-level role focused on maintaining our clients' firewall infrastructures. Your main objective will be to ensure our Service Level Agreements (SLAs) are met with zero missed conditions. You'll be front-line support, handling standard and low-complexity incidents and service requests, as well as contributing to project work when needed. Daily, you'll monitor client infrastructure and solutions, quickly identifying and investigating problems and errors before or as they occur. You'll provide telephonic, ITSM ticket or chat support to clients, ensuring efficient and comprehensive resolutions of incidents and requests. By scheduling maintenance activities like patching and configuration changes, you contribute to a proactive approach in managing and optimizing workflows. You'll follow necessary handover procedures for shift changes to ensure service continuity and update existing knowledge articles—or create new ones. A key part of your role will be identifying opportunities for work optimization, including automation of work, request fulfilment, incident resolution, and other process improvements. You may also be involved in implementing and delivering disaster recovery functions and tests. To thrive in this role, you need to have: Entry-level experience with troubleshooting and providing support in security, network, DATA centre, systems, or storage administration and monitoring services within a medium to large ICT organization. Working knowledge of ITIL processes. Skills in active listening techniques such as paraphrasing, probing for further relevant information, and refraining from interrupting. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools. Ability to communicate and work across different cultures and social groups. Capacity to plan activities and projects well in advance, adapting to changing circumstances as needed. Positive outlook and ability to perform well under pressure. Eagerness to work diligently and extend hours when necessary. Client-centric approach, always putting clients at the forefront of interactions. Bachelor's degree or equivalent qualification in IT/Computing or demonstrated equivalent work experience. Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Posted 1 week ago

Apply

0 years

4 - 6 Lacs

Hyderābād

On-site

GlassDoor logo

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a SAP Analyst at NTT DATA, you will provide essential support and monitoring services for our clients' critical software applications, including ErP and Middleware technologies. You will be the go-to problem solver, proactively identifying, investigating, and resolving application-based incidents to ensure that we consistently meet our Service Level Agreements (SLAs). Your day will include monitoring and managing client applications, responding to service requests, and resolving low-complexity incidents to keep our clients' applications running smoothly. You will work on the first line of support, ensuring that any issues are quickly identified and resolved or escalated as needed. Your role includes executing approved maintenance activities such as patching and making configuration changes. Communication is key in this role. You will provide support to clients via phone or chat, ensuring that their needs are met efficiently and effectively. Additionally, you will create and update knowledge articles to help streamline processes and improve service delivery. Opportunities for work optimization, including automation and process improvements, will be a focus of your responsibilities. Occasionally, you might also contribute to project work and be involved in implementing and delivering disaster recovery functions and tests. Your proactive approach and positive outlook will ensure that our clients always have a smooth and efficient experience. To thrive in this role, you need to have: Entry-level experience in managing platforms such as Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration. Basic knowledge of infrastructure and technology within supported technical domains (e.g., ErP, Windows, Linux, SQL, Oracle Middleware, and Webserver). Strong planning skills, with the capability to anticipate and adapt to changing circumstances. A client-focused mindset, with the ability to understand and prioritize client needs. The ability to communicate and work effectively across different cultures and social groups. Active listening skills, including paraphrasing, probing for further information, and refraining from interrupting. A positive outlook, even when working under pressure or putting in longer hours as needed. A bachelor’s degree in information technology/computing, or equivalent work experience. Workplace type : Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Posted 1 week ago

Apply

3.0 years

4 - 9 Lacs

Gurgaon

Remote

GlassDoor logo

Do you want to work on complex and pressing challenges—the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? If this sounds like you, you’ve come to the right place. Your Impact In this role, you will independently manage and administer data analytics platforms including Tableau, KNIME Analytics, Microsoft Power BI, and Microsoft Fabric across On-Premises, AWS, Azure, and EKS environments. Your core responsibilities will include performing upgrades, patching, service monitoring, troubleshooting performance issues, collaborating with vendors, supporting users, managing platform resources, and ensuring service availability. You will evaluate security controls, recommend infrastructure improvements, and support dashboard performance and operational issues, contributing directly to platform stability and scalability. You are expected to develop, adapt, and deliver solutions aligned with evolving cloud Analytics technologies and business needs. In this role, you will work in shifts (excluding night shifts) and provide rotational weekend on-call support from Gurugram (India). You will work directly with global customers, resolve escalated infrastructure issues, and recommend engineered solutions. Your responsibilities will also include reviewing and enforcing policies for analytics systems, AWS, and Azure environments, ensuring high availability, security, access management, and compliance with internal standards. Strong collaboration with IT teams, stakeholders, contractors, and vendors is essential to drive operational excellence and continuous improvement. Your Growth You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact. In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference. When you join us, you will have: Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey. A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. Exceptional benefits: In addition to a competitive salary (based on your location, experience, and skills), we offer a comprehensive benefits package, including medical, dental, mental health, and vision coverage for you, your spouse/partner, and children. Your qualifications and skills Bachelor's or master's degree in information technology from an accredited college/university. 3+ years of work experience in managing, supporting & engineering of Business Intelligence/Analytical tools primarily KNIME, Tableau, Power BI, Fabric, AWS/Azure cloud services. Strong expertise with the KNIME Platform, including KNIME Hub administration, user and team management, job queue monitoring, and real-time hub monitoring. Skilled in upgrading and managing KNIME Executors, troubleshooting and resolving Hub issues, integrating KNIME with various data sources, utilizing KNIME Hub APIs, and applying licenses. Proficient in performance tuning of KNIME workflows, backup and restore procedures, generating support bundles, publishing workflows, and understanding KNIME extensions. Strong technical knowledge in Cloud and Containerization Platforms, particularly EKS (Elastic Kubernetes Service) clusters, with an understanding of architecture components like pods, namespaces, and nodes; proficient in starting and stopping pods, creating, and modifying Docker images, managing artifacts with JFrog, executing kubectl command lines, and utilizing Linux commands and scripting. Expertise with Tableau Online (SaaS), performance tuning, best practices, backup/restore, upgrades, vendor management, security models, data migration, integration, and extensions; comprehensive understanding of Tableau architecture, processes, and licensing models. Technical knowledge of Tableau Products and versions including Tableau Server, Tableau Cloud, Tableau Prep, Tableau Bridge, Tableau Desktop. Good Understanding of Power BI Administration: administer and maintain the Power BI platform, including Power BI Service, Power BI Desktop, and Power BI Mobile; configure and manage Power BI gateways, data sources, and datasets to ensure optimal performance and availability; oversee user access, roles, and permissions, support user onboarding, provide training on Power BI tools and best practices, and monitor user activities to ensure compliance with security and governance policies. Sound Understanding of developing, designing, and maintaining dashboards and Analytics, managing and utilizing the Analytical platform to extract meaningful insights from it. Understanding working and managing Public Clouds like Amazon Web Services (AWS)/Microsoft Azure. Understanding RDBMS systems, PostgreSQL, MongoDB, PL/SQL, ETL, Business Intelligence, and Data Analytics. Relevant Tableau, KNIME, Power BI, Fabric, AWS, Azure certifications would be a plus point. Strong problem solving and troubleshooting skills. Distinct quality mindset and service attitude. Strong zero defect & DevOps mindset. Good understanding of Agile /Scrum framework. Solid interpersonal and communication skills. The ability to work both independently and in project teams in a remote team setting. Strong process management background, in developing and optimizing processes. Skills to communicate complex ideas effectively. Ability to communicate effectively - both verbally and in writing - in English as well as the local office language.

Posted 1 week ago

Apply

0 years

0 Lacs

Mohali

On-site

GlassDoor logo

We are looking for a skilled and detail-oriented Senior SQL Cloud Database Administrator (DBA) to join our team. Responsibilities: - Managing, optimizing, and securing our cloud-based SQL databases, ensuring high availability and performance. - Design and implement scalable and secure SQL database structures in AWS and GCP environments. - Plan and execute data migration from on-premises or legacy systems to AWS and GCP cloud platforms. - Monitor database performance, identify bottlenecks, and fine-tune queries and indexes for optimal efficiency. - Implement and manage database security protocols, including encryption, access controls, and compliance with regulations. - Develop and maintain robust backup and recovery strategies to ensure data integrity and availability. - Perform regular maintenance tasks such as patching, updates, and troubleshooting database issues. - Work closely with developers, DevOps, and data engineers to support application development and deployment. - Ensure data quality, consistency, and governance across distributed systems. - Keep up with emerging technologies, cloud services, and best practices in database management. Required Skills: - Proven experience as a SQL Database Administrator with expertise in AWS and GCP cloud platforms. - Strong knowledge of SQL database design, implementation, and optimization. - Experience with data migration to cloud environments. - Proficiency in performance monitoring and query optimization. - Knowledge of database security protocols and compliance regulations. - Familiarity with backup and disaster recovery strategies. - Excellent troubleshooting and problem-solving skills. - Strong collaboration and communication skills. - Knowledge of DevOps integration. Must have : Bachelor’s degree in Computer Science, Information Technology, or MCA degree Job Type: Full-time Benefits: Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Work Location: In person

Posted 1 week ago

Apply

0 years

0 Lacs

Ahmedabad

On-site

GlassDoor logo

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an entry-level role where your primary focus will be providing managed services to ensure our clients' IT infrastructure and systems remain operational. Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively. You'll monitor client infrastructure and solutions, catching errors before or as soon as they occur. Your role will involve investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfilment. Whether it's providing telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your efforts are all about maintaining high standards of service quality. You'll also identify opportunities for optimization, whether it's reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements. Your role may occasionally extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring we're always ahead of the curve. Throughout your journey with us, you'll ensure that incidents and requests are resolved efficiently and comprehensively, escalating when necessary. You'll also help update existing knowledge or to share valuable insights, ensuring we continuously learn and improve. To thrive in this role, you need to have: Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools and ITSM processes. Strong planning skills, considering possible changes and circumstances. A strong work ethic, including the capacity to put in longer hours when necessary. Adaptability to changing environments. A client-focused approach, creating positive client experiences throughout their journey. The aptitude to communicate and work across different cultures and social groups. Excellent active listening skills, confirming understanding and seeking relevant information. A positive outlook and resilience under pressure. A bachelor’s degree in information technology/computing or equivalent experience. Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Posted 1 week ago

Apply

5.0 years

0 Lacs

India

On-site

Linkedin logo

Job Description Are you excited to work with innovative security products? Do you enjoy working with innovative and strategic solutions and to solve complex problems? Join our IT Support team Akamai's Infrastructure Services team manages and supports Corporate IT infrastructure for internal business functions. In this role, you will manage daily operations of Data Protection and Network Storage within Corporate IT. You will also collaborate with technical teams and business functions to deliver IT solutions efficiently. Partner with the best Akamai's Infrastructure Services team is seeking a Unix System Administrator II. The role involves providing operational support for Data Protection and Network Storage Infrastructure. Additionally, you will be responsible for delivering IT support services efficiently. As a Systems Administrator II UNIX, you will be responsible for: On-going administration support of NetApp platform (installation, upgrade, patching, monitoring) Using system resource utilization and monitoring tools like GAP (Grafana, Alert manager & Prometheus) to identify potential problem areas before they result in incidents. Assisting in change management of platforms for new versions of ONTAP, Hotfixes, Sysadmin tasks, etc. Automating routine administrative and maintenance tasks by scripting the procedures through Shell Scripting, Perl or ansible. Handling Major/Critical incidents for problem resolution & work through root cause analysis and preventive actions. Collaborating with engineering teams for project implementation. Do What You Love To be successful in this role you will: Have a Bachelor's degree in Computer Science, Engineering. Have 5+ years of experience in IT Infrastructure Management and Service Delivery. Have hands-on expertise in managing NetApp storage arrays and Cisco MDS fabric switches (5+ years). Have 2+ years of experience with Linux, Windows servers, virtualization, clustering, and data protection. Possess advanced knowledge of TCP/IP, VLANs, DNS, DHCP, and high-availability networking. Demonstrate good communication, documentation skills, and relevant certifications (NetApp, RedHat). Work in a way that works for you FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here. Working for you Benefits At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About Us Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away. Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you! Show more Show less

Posted 1 week ago

Apply

1.0 years

0 Lacs

Noida

On-site

GlassDoor logo

Req ID: 328300 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a AWS Engineer to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Job Title: Digital Engineering Sr Associate NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Digital Engineering Lead Engineer to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Basic Qualifications: 1 years' experience in AWS Infra Preferred Experience: Excellent communication and collaboration skills. AWS certifications are preferred. Expertise in AWS cloud EC2, creating, Managing, Patching, trouble shooting. Good Knowledge on Access and Identity Management Monitoring Tools - CloudWatch (New Relic/other monitoring), logging AWS Storage - EBS, EFS, S3, Glacier, Adding the disk, extending the disk. AWS backup and restoration Strong understanding of networking concepts to create VPC, Subnets, ACL, Security Groups, and security best practices in cloud environments. Knowledge of PaaS to IaaS migration strategies Scripting experience (must be fluent in a scripting language such as Python) Detail-oriented self-starter capable of working independently. Knowledge of IaaC Terraform and best practice. Experience with container orchestration utilizing ECS, EKS, Kubernetes, or Docker Swarm Experience with one or more of the following Configuration Management Tools: Ansible, Chef, Salt, Puppet infrastructure, networking, AWS databases. Familiarity with containerization and orchestration tools, such as Docker and Kubernetes. Bachelor's degree in computer science or a related field Any of the AWS Associate Certifications GCP Knowledge : Cloud IAM , Resource Manager , Multi-factor Authentication , Cloud KMS Cloud Billing , Cloud Console , Stackdriver Cloud SQL, Cloud Spanner SQL, Cloud Bigtable Cloud Run Container services, Kubernetes Engine (GKE) , Anthos Service Mesh , Cloud Functions , PowerShell on GCP Ideal Mindset: Lifelong Learner. You are always seeking to improve your technical and nontechnical skills. Team Player. You are someone who wants to see everyone on the team succeed and is willing to go the extra mile to help a teammate in need. Listener. You listen to the needs of the customer and make those the priority throughout development. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Posted 1 week ago

Apply

8.0 years

5 - 9 Lacs

Noida

On-site

GlassDoor logo

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too. We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate. We actively look for prospects who: Are passionate about client success. Enjoy collaborating with others. Strive to exceed expectations. Move boldly in the quest for superior and best in market solutions. Job Description: Join Pitney Bowes as an Intune & Citrix Administrator Years of experience: 8+ years Job Location – Pune/Noida Impact We are looking for SRE - Desktop Engineering Technician to join our Desktop Engineering Team. As SRE – Desktop Engineer, you will flex your creativity and engineering skills to support and improve End User experience by making IT easy, simple, and reliable. As part End User Computing team, you will be exploring the latest technologies and work collaboratively with various teams and experts to deliver value. The Job Manage Autopilot Pre-Provision configuration to keep it up to date and provide L2 support for device enrollment issues. Manage Mobile Device policy , MAM Policy, Restriction , Enrollments, Profile, and compliance configuration. Deploy monthly Windows Operating system patches and Vulnerability remediation through Intune , SCCM , and Qualys tools. Create and deploy applications through Intune, SCCM, JAMF and Qualys Manage Kiosk devices configuration and deployment. Overseeing VDI support team during daily operations. Defining/Coordinating application package creation for deployment via PB Software Center Improving new hire VDI provisioning as well as equipment for established employees Collaborate with the Service Desk and Desk Side Support team to identify the most repeated issues to automate the fix. Create observability dashboards for services offered by EUC to identify the gaps proactively. Create Synthetic monitoring for all EUC services to proactively monitor infrastructure issues/outages. Contribute to the development of automation tools for provisioning, configuration management, and deployment using DevOps tools. Collaborate with the SRE team to design, implement, and improve monitoring, alerting, and incident response processes leveraging tools like Grafana, Splunk, etc. Create automated fixes for failed App and patch deployment devices to increase deployment success rate. Engage in and improve the whole lifecycle of services. Qualifications & Skills required. Bachelor’s degree in computer science or related field and established technologist with 8+ years of related experience. Experience - Previous Citrix admin-level role in desktop virtualization management. Experience - Citrix CVAD and Cloud offerings Experience - Citrix MCS, WEM, and related technologies Experience – Must have: Microsoft Intune, SCCM, JAMF Pro, Azure AD, Active Directory. Experience – Must have: Microsoft security patching, software packaging & deployment. Experience – Must have: Mobile device management (iOS & Android) Experience – Must have: Operating System build and hardening. Experience – Must have: Managing hybrid cloud environments. Experience – Must have: SRE and Observability – Proactive, Automation and Synthetic Monitoring implementation. Experience – Must have: Programming scripting language, e.g., PowerShell , Python and other programing languages will be added advantage to the position. Knowledge of EDR tools (CrowdStrike) and Perimeter security tools (Zscaler) Knowledge in DevOps tools like Ansible, Git and Grafana. Knowledge in Zero Trust Implementation Familiarity with Agile development practices and good software engineering practices Strong organizational skills with high attention to detail Excellent oral and written communication skills About Pitney Bowes Pitney Bowes (NYSE: PBI) is a global technology company providing commerce solutions that power billions of transactions. Clients around the world, including 90 percent of the Fortune 500, rely on the accuracy and precision delivered by Pitney Bowes solutions, analytics, and APIs in the areas of ecommerce fulfillment, shipping and returns; cross-border ecommerce; office mailing and shipping; presort services; and financing. For 100 years Pitney Bowes has been innovating and delivering technologies that remove the complexity of getting commerce transactions precisely right. For additional information visit Pitney Bowes at https://www.pitneybowes.com/in . Only Talent Matters at Pitney Bowes Pitney Bowes is an equal opportunity workplace. To remove unconscious biases from our hiring process, we encourage ‘Blind Applications’ from candidates applying for jobs at Pitney Bowes. This means that details such as gender, caste, religion, nationality, and age are omitted from applications. And candidates can choose to reveal only their first or last name on the application. Watch the video here: https://www.youtube.com/watch?v=dNB-K5KFU78 Watch the videos below for more information about Life at Pitney Bowes: Who we are Pitney Bowes All Stars Pitney Bowes named a Great Place to Work® Pitney Bowes Gratitude Video Pitney Bowes COVID Care We will: Provide the will: opportunity to grow and develop your career Offer an inclusive environment that encourages diverse perspectives and ideas Deliver challenging and unique opportunities to contribute to the success of a transforming organization Offer comprehensive benefits globally ( P B Live Well ) Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace. All interested individuals must apply online.

Posted 1 week ago

Apply

15.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Linkedin logo

About The Role Grade Level (for internal use): 13 S&P Global Ratings The Role : Director, Application Operations, SRE (Site Reliability Engineering) The Team : This team is part of the global SRE group that provides Site Reliability Engineering Services for the critical applications used by the analysts for conducting the business. Application Operations team is responsible for the Stability (Uptime), Reliability (Quality & Performance) and Engineering of these applications to improve business outcomes, user experience and efficiencies. The Team operates at the intersection of IT operations and software development, ensuring that our services are not only robust but also agile enough to adapt to the ever-evolving business needs. Impact and Responsibilities : The Impact of this role extends far beyond the immediate team. You will be instrumental in shaping the reliability and performance standards of our critical applications, ensuring they meet the highest benchmarks. By driving advancements in automation and cloud technologies, you will contribute significantly to the organization's strategic goals and toil reduction, enhancing both the user experience and operational efficiency. You will nurture the team members to be the best-in-class by upskilling and cross-skilling. General & Team Management Ensure the team balances its focus between daily operational tasks and strategic long-term projects Drive the adoption of new technologies and processes through training and mentoring Lead/Mentor/Guide/Coach and transform a team of Application Operations to SRE’s Create/maintain documentation for systems and processes to ensure continuity and knowledge sharing within the team. Adoption of Gen AI to leverage knowledge repository Collaborate with cross-functional teams to ensure seamless integration and support for new technologies and initiatives Oversee daily operations and ensure the shifts are adequately managed Set the roadmap; derive goals for each team member; review, motivate and support to make them successful Stability Build a SRE practice that improves system stability with Monitoring & AIOps. Avert P1/P2 incidents and minimize business impact Analyze system vulnerabilities, SPOFs and address them proactively to improve stability Refactor monolithic apps and databases to containerized services to improve delivery/scale Work with business users to understand needs, issues, develop root cause analysis and work with the cross functional teams to address them permanently Reliability Monitor system performance and create strategies to improve it Reduce the number of incidents and the time taken to resolve them (MTTR) Develop and implement disaster recovery plans to ensure business continuity Lead DevOps transformation to improve the delivery of value to business, reduction of costs & manual errors, increased velocity of releases and improved config management Engineering Involvement in Architecture and Development design reviews (Shift-left) for new implementation and integration projects to build SRE best practices into the SDLC Continuously look for opportunities to automate tasks, simplify processes, Self-service to reduce the toil Value Stream Alignment While alignment as horizontal lead is expected to begin with, it’s expected that you also handle the role of a SRE value stream lead going forward. Ensure smooth inter-working with value streams (VS) to meet the objectives & realize value Foster a 2-way knowledge sharing with VS and reduce dependency on SRE Help shepherd VS to improve SRE maturity levels; implement & prioritize best practices like monitoring, post-mortem, toil reduction, retrospectives etc. Application to User Journey orientation and transformation What’s In It For You In this role, you will have the opportunity to collaborate with a diverse and talented team, working on cutting-edge technology solutions to drive efficiency and innovation within the organization. You will be at the forefront of implementing best practices in site reliability engineering, with a strong emphasis on automation, cloud technologies, and performance optimization. You will interface with the value stream leads to improve the SRE practices and maturity levels within the value streams. Basic Qualifications What We’re Looking For: Bachelor’s degree in computer science or equivalent is required, or in lieu, a demonstrated equivalence in work experience 15+ years of experience in Information Technology domain including cloud, systems & database administration, networking, performance, and application operations Proven experience in IT Operations and/or Site Reliability Engineering, successful handling of Application Operations in a complex IT setup Manage Multi-cloud (AWS/Azure) environments Engineering and implementing proactive monitoring of applications, infrastructure & databases. Engineering automation to self-heal and mature towards AIOps Manage, innovate, and create processes, software and tools that continuously improve the availability, reliability, scalability, latency and efficiency of platforms Engineer Self-service portals, Scalable platforms and repeatable processes that allow product teams to own the entire life cycle of their products, reducing the SRE dependency Excellent communication skills with experience in managing, coaching, and building highly effective teams. Manage and inspire a team of full stack Site Reliability Engineers across regions and time zones, emphasizing collaboration and efficiency. Establish relationships with business teams & other IT partners. Identifying and measuring KPIs like CSAT/NPS scores, establishing feedback channels which have a direct correlation to UX Cost management through forecasting consumption, budgeting, tagging assets & tracking cost, disposing unused allocations & right sizing, optimizing usage & correlating cost to business value Establish incident & defect review process to help guide and continually improve stability of applications Shapes and leverages advanced conceptual thinking to solve complex and/or completely new or novel situations that have never been dealt with before. Actively pursues innovative solutions that align with the company’s tolerance for risk (business and reputational) Looks at external companies, products and capabilities and how they may accelerate Ratings technology initiatives Preferred Qualifications Experience in application & data architecture, system design, algorithms, data structures, complexity analysis, and software design Ability to architect high availability application and servers on cloud adhering best practices. Ability to perform technical deep-dives into code, networking, systems, databases and storage configuration Experience working in Agile software product development Experience working with stakeholders and collaborating across organizational boundaries. Configuration management, automation of patching, threat and vulnerability management, security monitoring, network security, endpoint security, cloud application and data security Awareness of security frameworks like NIST to address technology, information and resilience risk, information security and risk management Support & transform ITSM process – Incident, Change & Problem management to align with DevOps maturity About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/ratings What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy (“the Policy”) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 10 - Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH103.2 - Middle Management Tier II (EEO Job Group) Job ID: 314557 Posted On: 2025-06-04 Location: Hyderabad, Telangana, India Show more Show less

Posted 1 week ago

Apply

6.0 years

0 Lacs

Pune, Maharashtra, India

Remote

Linkedin logo

Summary Position Summary CORE BUSINESS OPERATIONS The Core Business Operations (CBO) portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously. ROLE Level: Consultant As a Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines in an agile framework. Need-basis consultants will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements. You will also be responsible for the ownership of tasks assigned through SNOW, Dashboard, Order forms etc. The work you will do includes: Build and operate the client infrastructure Develop understanding of and implement shared responsibility model On premises, IaaS, PaaS and SaaS Implementation of ITIL Framework Incidents, Changes, requests etc. Analyze the requirements from Architect, SME, Client, Application team etc. Work on Monitoring, Backup, Patching, Vulnerability Remediation Monitor the client infrastructure Identity and access management Identify, Analyze, and automate routine tasks Develop understanding of SLA, SLO, SOW etc. Coordinate with multiple teams to serve the request or resolve the incidents Implementation of High Availability, update management, Disaster recovery, Backup and Restore Documentation, Weekly/Bi-Weekly Deck preparation, KB article update Train and Knowledge transfer to junior resources Handover and On call support during weekends on rotational basis Qualifications Skills / Project Experience: Must Have: Worked on routers, switches, wireless LAN controllers, access points, (Add-on - F5LTM, Cisco ISE and network management of APC UPS devices) Experience in Network administration, troubleshooting, implementation, ( add-on – planning, designing and architecture) Understanding of difference between Core, Distribution, Access and edge network layer Any technical certifications like Cisco, ITIL Experience in performing IOS upgrades, L3/L2 VLAN configuration, complete configurations of switch and router from scratch, working with on-site engineer to take console of any network device Minimum knowledge about MPLS configuration Hands-on experience with ticketing tool specifically Service-Now. Knowledge about ITIL/ITSM process like Incident, problem, change, task management. Working knowledge about Routing protocols like OSPF, EIGRP, BGP and most of the LAN procotols. Experience in any of the WAN technologies like MPLS, DMVPN, GRE IPSec Tunnels, SD-WAN Working experience with protocols like NTP, SNMP, Syslog, 802.11, 802.1x, AAA, ACL, NAT, TACACS, RADIUS, PortSecurity, Port mirroring Exposure to Enterprise composite network models like Datacenter architecture, branch or remote office architecture. Troubleshooting experience on network performance like QoS, Bandwidth policing, Traffic shaping, Latency, Jitter, bandwidth utilizations Hands-on experience in managing monitoring tool, netflow /bandwidth analyzation tools, ( add-on – Cisco Prime Infra, Nagios, OpManagaer( netflow, CMDB, backup management), Solarwinds Orion) Hands-on experience on managing and administering DHCP and DNS services ( either on Windows or Infoblox), SFTP/TFTP. Added experience with tools like Wireshark, Debugging, EEM, Python, Automation, Cisco ACI, SD-WAN( Viptela, Velocloud, or any), SASE technologies. Any technical training completed like CCNA, CCNP, CCIE, Cisco Wireless Troubleshoot wireless issues like WLC Code upgrades, AP join issues, Client association issues, Authentication issues, Guest wireless issues Operational troubleshooting of ISE with respect to supplicants and related error understanding. Working experience with ISPs to troubleshoot issues like link down, slowness, link flapping and turning up new circuits. Experience on network monitoring tool Associate/Professional level certification on CCNA or CCNP Good interpersonal and communication skills Flexibility to adapt and apply innovation to varied business domain and apply technical solutioning and learnings to use cases across business domains and industries Knowledge and experience working with Microsoft Office tools Good to Have: Understanding of Application and other infrastructure monitoring tools Understanding of end-to-end infrastructure landscape Experience on virtualization platform Education: B.E./B. Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university Prior Experience: 4 – 6 years of experience working with have managed an enterprise network spread across continents, troubleshoot experience with LAN WAN Wireless, SDN and Security. Location: Hyderabad / Pune The team Deloitte Consulting LLP’s Technology Consulting practice is dedicated to helping our clients build tomorrow by solving today’s complex business problems involving strategy, procurement, design, delivery, and assurance of technology solutions. Our service areas include analytics and information management, delivery, cyber risk services, and technical strategy and architecture, as well as the spectrum of digital strategy, design, and development services Core Business Operations Practice optimizes clients’ business operations and helps them take advantage of new technologies. Drives product and service innovation, improves financial performance, accelerates speed to market, and operates client platforms to innovate continuously. Learn more about our Technology Consulting practice on www.deloitte.com For information on CBO visit - https://www.youtube.com/watch?v=L1cGlScLuX0 For information on life of an Analyst at CBO visit- https://www.youtube.com/watch?v=CMe0DkmMQHI Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 302238 Show more Show less

Posted 1 week ago

Apply

0 years

0 Lacs

Mumbai Metropolitan Region

Remote

Linkedin logo

Apply Now Job Title Contractor II Job Description The Server Support Engineer II is responsible for the build out, support, maintenance, and troubleshooting of our rapidly changing infrastructure environment. Success in this position requires a self-starter who understands the dynamics of IT and has an extensive, hands-on background in server support, remote datacentre management and troubleshooting as well as the technical expertise to perform and contribute to new implementations. This role will take charge of issues for on-and-off site network users in a Call Centre or Business Centre through LAN, applications and hardware support and provide solution to issues. Responsible for moves, additions and changes to software, hardware and network as they relate to office space reorganization, facilities relocation or facilities start-up. Provide general and routine technical support to a broad range of installation, patching, configuration, and updates to Operating Systems and non-OS vendor application requiring the ability to research, analyses and resolve problems effectively to meet established performance metrics for Windows platform. Maintain documented (e.g. Back-up, Disaster Recovery) procedures for Windows Infrastructure. Collaborates and contributes with team members, software vendors, and other technical staff to develop, design, implement, and continuously improve systems. Must be available and be flexible on work timing for on-call to work with remote engineers when required during non-business hours and on weekends. Will be required to work at more than one site as need arises. Primary Skills - Active Directory, DNS, DHCP, Virtualization (VMWARE & HyperV), Server Patching (Bigfix), Server VA remediation, Good Communication Skills. Essential Duties & Responsibilities Primary Skills - Active Directory, DNS, DHCP, Virtualization (VMWARE & HyperV), Server Patching (Bigfix), Server VA remediation, Good Communication Skills Manage server infrastructure & operational team including but not limited to Server, Virtualization, Storage, including Backup. Define, execute and deliver operational transformational service strategies for servers and storages, resulting in operational excellence and best in class services Ensure Operations and Service Delivery, strives to improve the service, achieve operational excellence, highly customer and process focused Drive the efficiency and effectiveness of the outage incident management process Monitor the effectiveness of outage incident management and making recommendations for process improvement Ensure immediate response to outage bridges, provide technical guidance to ensure timely resolution is given. Ensure accurate outage status alerts are sent on timely basis. Ensure documentation of RCA, corrective actions are defined and carried out as per ITIL standards. Direct involvement in incidents or problems (irrespective of priority) that cause service impact and acts as escalation point for incidents not being resolved in a timely manner. Document SOPs, PNP, KTs etc. to ensure smooth operations. Responsible for overall system and infrastructure availability and develop a resilient infrastructure to reduce failures. Ensures that systems, processes and methodologies are maintained, followed to ensure effective monitoring, control and support of service delivery. Monitors and evaluates the efficiency and effectiveness of infrastructure service delivery methods and procedures. Implement upgrades needed to maintain service levels. Participate in DR or BCP activities. Ensuring the project is implemented within contractual obligations and regulatory requirements. Ensure service request SLA’s are met by working on ticket on timely basis. Monitor and respond to team emails and respond appropriately. Location: IND Gurgaon - Bld 14 IT SEZ Unit 1, 17th C & D and Gd Flr D Language Requirements English (Required) Time Type Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now Show more Show less

Posted 1 week ago

Apply

25.0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

Linkedin logo

eInfochips (An Arrow Company): eInfochips, an Arrow company (A $27.5B, NASDAQ listed (ARW); Ranked #133 on the Fortune List), is a leading global provider of product engineering and semiconductor design services. 25+ years of proven track record, with a team of over 2500+ engineers, the team has been instrumental in developing over 500+ products and 40M deployments in 140 countries. Company’s service offerings include Silicon Engineering, Embedded Engineering, Hardware Engineering & Digital Engineering services. eInfochips services 7 of the top 10 semiconductor companies and is recognized by NASSCOM, Zinnov and Gartner as a leading Semiconductor service provider. Job Description Summary: We are seeking a talented and detail-oriented AWS Cloud Monitoring and Automation Specialist with at least 5 years of experience in cloud infrastructure management. The ideal candidate should possess hands-on expertise in AWS services, monitoring tools, and automation frameworks (with a strong focus on Ansible). You will be responsible for ensuring the performance, availability, and reliability of cloud environments while driving automation initiatives to optimize operations. Roles & Responsibilities: 1) AWS Cloud Monitoring & Performance Management Design, implement, and manage monitoring solutions for AWS cloud infrastructure using tools like Amazon CloudWatch, AWS X-Ray, or third-party monitoring tools (e.g., Datadog, New Relic, Nagios). Define and set up metrics, alerts, and dashboards for system health, application performance, and infrastructure reliability. Troubleshoot and resolve AWS infrastructure issues to minimize downtime and optimize system performance. 2) Automation Using Ansible Write, manage, and maintain Ansible playbooks for automating configuration management, deployments, patching, and other operational processes. Develop and test automation workflows to ensure reliable execution across different environments. Collaborate with DevOps and development teams to streamline CI/CD pipelines using Ansible. 3) Cloud Infrastructure Management Migration from Chef to Ansible will be added advantage Deploy and manage AWS services, including EC2, S3, RDS, Lambda, VPC, CloudFormation, etc. 4) Optimize AWS resources for cost efficiency and performance. Stay updated on the latest AWS offerings and recommend relevant services to enhance infrastructure. 5) Incident Management and Problem Resolution Monitor system incidents and resolve them efficiently, ensuring adherence to SLAs. Perform root cause analysis and implement preventive measures to mitigate recurring issues. Maintain and improve incident response processes and documentation. 6) Documentation and Reporting Maintain accurate documentation of infrastructure configurations, monitoring systems, and automation scripts. Create reports to demonstrate cloud environment health, resource utilization, and compliance. Share knowledge and best practices with team members through documentation and training sessions. 7) Security and Compliance Implement security best practices for monitoring and automation scripts. Ensure systems are compliant with organizational and regulatory requirements. Collaborate with security teams to perform vulnerability assessments and patch management. Required Skills & Qualification: Extensive experience in AWS services, architecture, and tools (e.g., CloudWatch, CloudFormation, IAM, EC2, S3, Lambda, etc.). Proficient in writing and managing Ansible playbooks for automation and orchestration. Experience with monitoring tools and setting up dashboards (e.g., Datadog, Prometheus, Grafana, etc.). Strong understanding of networking concepts within AWS, including VPCs, subnets, routing, and security groups. Experience with Linux/Unix environments and scripting languages like Python, Bash, or PowerShell. Familiarity with CI/CD tools like Jenkins, GitLab CI, or AWS CodePipeline. Knowledge of cloud cost optimization strategies and resource tagging. Soft Skills: Strong problem-solving and troubleshooting abilities. Excellent communication and collaboration skills to work effectively with cross-functional teams. Ability to multitask and prioritize tasks in a fast-paced environment. Why Join Us? Opportunity to work on cutting-edge technologies. Lead a high-performing team in a fast-paced, dynamic environment. Location: Ahmedabad/Pune/Indore Interested candidates can share resume on arti.bhimani1@einfochips.com Show more Show less

Posted 1 week ago

Apply

10.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Linkedin logo

Role Description Who we are: At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in over 25 countries, we build for boundless impact—touching billions of lives in the process. Visit us at . The Opportunity Lab Network Engineer Bangalore, KA lab infra network engineer is responsible for designing, building, maintaining, and troubleshooting network infrastructure within a lab environment, ensuring optimal performance and connectivity for testing and development purposes, often involving complex configurations and close collaboration with engineering teams to support product testing and validation across various network scenarios. Network Design and Implementation: Architecting and deploying lab networks with specific configurations to meet testing requirements. Selecting and installing appropriate network hardware (routers, switches, firewalls) for lab environments. Configuring network protocols (IP addressing, routing protocols, VLANs) to facilitate testing and isolation Troubleshooting and Maintenance: Identifying and resolving network issues within the lab environment. Monitoring network performance and proactively addressing potential bottlenecks. Performing network upgrades and patching to maintain compatibility and security. Collaboration with Engineering Teams: Working closely with development teams to understand testing needs and translate them into network configurations. Providing technical support and expertise on network issues encountered during testing. Contributing to the design and development of new test methodologies related to network functionality Security and Compliance: Implementing security measures on lab networks to protect sensitive data. Ensuring compliance with relevant security standards and regulations Documentation and Reporting: Maintaining detailed documentation of lab network configurations and troubleshooting procedures. Generating reports on network performance and identifying areas for improvement Required Skills: Deep understanding of network protocols: Extensive knowledge of DC switching with Arista, PaloAlto, Console Servers/KVMs/PDUs, Cabling, Ansible. Familiarity with SonicOS and Azure Network Preferable Hands-on experience with network devices: Proficiency in configuring and troubleshooting routers, switches from various vendors. Automation and scripting skills: Familiarity with network automation tools to streamline configuration management and repetitive tasks in python Strong problem-solving abilities: Ability to diagnose complex network issues and identify root causes Collaboration skills: Effective communication and teamwork to work with cross-functional engineering teams Qualification: 10 + years of Experience in relevant field. Experience in Troubleshooting and Maintenance. Engineering in Computer Science/Computer Engineering/EE or equivalent experience What We Believe We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone to champion diversity and inclusion and to place people at the centre of everything we do. Humility We will listen, learn, be empathetic and help selflessly in our interactions with everyone. Humanity Through business, we will better the lives of those less fortunate than ourselves. Integrity We honor our commitments and act with responsibility in all our relationships. Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. To support and promote the values of UST. Comply with all Company policies and procedures Skills Server,Routing And Switching,Python Show more Show less

Posted 1 week ago

Apply

2.0 - 7.0 years

7 - 11 Lacs

Hyderabad

Work from Office

Naukri logo

Conduct desktop-based research in defined business areas / market segments Identify potential clients and establish first contacts (cold contact) Create a constant flow of leads feeding the sales pipeline according to given KPIs goals Closely co-operate with BD managers in Europe Maintain customer records and prepare sales reports M.Sc. (Organic) Chemistry Excellent command of English, written and spoken At least 2+ years proven success in a chemistry CRO in a similar role Front-end sales skills proficiency with a major CRM tool Proficiency with LinkedIn, Sales Navigator, and similar tools

Posted 1 week ago

Apply

10.0 years

0 Lacs

India

Remote

Linkedin logo

Title - MDM Architect Location - Remote Type - Contract Key Responsibilities: · Lead the architecture, design, and implementation of Informatica MDM solutions, focusing on customer and product master data domains. · Define and drive MDM strategy, standards, and best practices across the organization. · Collaborate with business and IT stakeholders to identify MDM needs and translate them into scalable, enterprise-grade solutions. · Provide technical leadership and guidance for MDM configurations, customizations, match/merge rules, data stewardship workflows, and integration patterns. · Oversee MDM tool management including performance tuning, version upgrades, and patching. · Design and maintain MDM data models and metadata standards. · Ensure data governance, quality, lineage, and security policies are implemented effectively. · Mentor and support MDM developers, analysts, and data stewards. · Stay abreast of industry trends and tools to continually enhance the MDM platform. Qualifications: · 10+ years of experience in Data Management or related fields, with at least 5 years in Informatica MDM. · Proven experience with Customer and/or Product MDM implementations. · Deep understanding of MDM architecture, match/merge logic, hierarchy management, data stewardship, and governance frameworks. · Hands-on experience managing the Informatica MDM Hub and associated components. · Strong knowledge of data integration techniques and experience with ETL tools. · Solid understanding of data modeling, relational databases, and metadata management. · Experience with cloud environments (e.g., AWS, Azure, GCP) and hybrid MDM deployments is a plus. · Excellent communication skills and ability to lead cross-functional teams. Preferred Certifications: · Informatica MDM Certification · TOGAF, DAMA, or other data architecture/governance-related certifications Show more Show less

Posted 1 week ago

Apply

0.0 - 5.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Linkedin logo

Quick Take: We are looking for a motivated and detail-oriented junior to mid-level Database Administrator (DBA) with experience or strong interest in PostgreSQL. This is an excellent opportunity for candidates early in their database career to work in a collaborative IT environment and gain exposure to real-world production systems. The role involves supporting the design, implementation, and maintenance of PostgreSQL databases while ensuring high availability, performance, and data integrity. The Work: Database Implementation and Support • Assist in the installation, configuration, and maintenance of PostgreSQL databases. • Collaborate with senior DBAs and developers to understand database structure and application needs. • Support the creation and management of database objects (schemas, tables, indexes, views, functions). • Assist in the assessment, planning, and execution of database migrations from Microsoft SQL Server to PostgreSQL. • Work with tools such as pgloader, or custom scripts to migrate schema, data, and logic. • Participate in identifying incompatibilities and rewriting T-SQL logic into PL/pgSQL High Availability & Disaster Recovery • Learn and assist with PostgreSQL replication (streaming, logical) and HA technologies. • Participate in PITR (Point-in-Time Recovery), base backup strategies, and recovery testing processes under guidance. Monitoring and Alerting • Utilize monitoring tools (e.g., pg_stat_activity, Prometheus, pgAdmin) to observe performance metrics and database health. • Raise alerts and work with senior team members to troubleshoot performance or availability issues. Capacity Planning • Track basic storage and performance trends. • Assist in gathering data for future capacity planning. Backup and Recovery Operations • Run and validate pg_basebackup, pg_dump, and pgBackRest backups. • Participate in periodic backup restore drills and understand RTO/RPO implications. Performance Tuning • Hands-on PostgreSQL query planning using EXPLAIN (ANALYZE) and auto_explain. • Assist in analyzing long-running queries and identifying missing indexes. Security and Access Control • Manage PostgreSQL roles and privileges with oversight. • Participate in periodic access reviews and implement role-based access controls (RBAC). Patching and Updates • Support patching and PostgreSQL version upgrades under supervision. • Track new PostgreSQL releases and understand feature deprecations. Incident Handling • Assist in troubleshooting database-related incidents. • Escalate complex incidents with detailed documentation. Automation and Scripting • Write basic Bash, SQL, or Python scripts to automate regular maintenance tasks (e.g., VACUUM, backups). • Contribute to automation of alerts and log parsing Documentation • Maintain up-to-date documentation for database configurations and procedures. • Contribute to standard operating procedures (SOPs). Team Collaboration • Work closely with developers, sysadmins, and support teams. • Take part in team meetings, planning sessions, and code reviews where applicable. The Must- Haves • Bachelor's degree in Computer Science, Information Technology, or a related field. Experience: • 0 to 5 years of experience working with PostgreSQL. • For freshers, Internship or project-based exposure to database management is a plus. Required Skills: • Understanding of relational database concepts and pgSQL. • Exposure to POSTGRESQL installation & configuration, security, and basic tuning. • Problem-solving and analytical skills. Communication: • Strong verbal and written communication skills. • Ability to document processes and follow standard procedures. Good to have skills, but not mandatory: • Basic understanding of Microsoft SQL Server. • Basic understanding of Kubernetes, Helm, or container orchestration. • Knowledge of scripting languages like PowerShell or Bash. • Awareness of monitoring tools like Prometheus/Grafana or pgAdmin. Over the years, we’ve discovered that the most effective and successful associates at apexanalytix are people who have a specific combination of values, skills, and behaviors that we call “The apex Way”. Read more about The apex Way - https://www.apexanalytix.com/careers/ Benefits At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence. With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop. Show more Show less

Posted 1 week ago

Apply

0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Linkedin logo

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing The primary objective of this role is to Routing, Switching, Manage LAN, WAN, wireless Network and Knowledge of SDWAN Cisco Viptela Proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. Job Description Key Responsibilities: Proactively monitors the work queues. Hands on experience: Routing, Switching and Wireless technology. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Posted 1 week ago

Apply

0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

Linkedin logo

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an entry-level role where your primary focus will be providing managed services to ensure our clients' IT infrastructure and systems remain operational. Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively. You'll monitor client infrastructure and solutions, catching errors before or as soon as they occur. Your role will involve investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfilment. Whether it's providing telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your efforts are all about maintaining high standards of service quality. You'll also identify opportunities for optimization, whether it's reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements. Your role may occasionally extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring we're always ahead of the curve. Throughout your journey with us, you'll ensure that incidents and requests are resolved efficiently and comprehensively, escalating when necessary. You'll also help update existing knowledge or to share valuable insights, ensuring we continuously learn and improve. To thrive in this role, you need to have: Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools and ITSM processes. Strong planning skills, considering possible changes and circumstances. A strong work ethic, including the capacity to put in longer hours when necessary. Adaptability to changing environments. A client-focused approach, creating positive client experiences throughout their journey. The aptitude to communicate and work across different cultures and social groups. Excellent active listening skills, confirming understanding and seeking relevant information. A positive outlook and resilience under pressure. A bachelor’s degree in information technology/computing or equivalent experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Posted 1 week ago

Apply

3.0 - 6.0 years

10 - 11 Lacs

Pune

Work from Office

Naukri logo

Greetings from Peoplefy Infosolutions !!! We are hiring for one of our reputed MNC client based in Pune. Qualifications: Bachelors degree in computer science, Information Technology, Engineering, or related field, or equivalent work experience. English fluent (B2 C1) Job Description Missions: Perimeter: All Business application Worldwide in production. Resolve incident in a short time to give to the Business the best Quality. To work transversely with other service lines and business entities to meet the key performance indicators. Continuous improvement by participating to Problem management. The main activities are: Contribute to incident resolution, service request completion and Change implementation Participate to patching activities Shift Structure: The support team operates 24/7, with shifts organized to ensure continuous coverage. Shifts are typically 8 hours long, with rotations to cover day, evening, and night shifts. Flexibility to work weekends and holidays as part of the shift rotation is required. Technical Skills: Operating Systems: Proficiency in Windows and Linux Hardware Knowledge: Familiarity with servers, storage devices, and other hardware components. Troubleshooting: Ability to diagnose and resolve software, Operating Systems issues. Scripting and Automation: Skills in scripting languages like Python, PowerShell, or Bash to automate tasks Virtualization: Basic knowledge of VMware, Hyper-V, or other virtualization technologies Database Management: Basic knowledge of SQL and database management systems Interpersonal Skills: Customer Service: Strong communication skills to explain technical issues to non-technical users Problem-Solving: Analytical skills to diagnose and resolve issues efficiently Time Management: Ability to prioritize tasks and manage time effectively Team Collaboration: Working well with other team members and departments Adaptability: Willingness to learn new technologies and adapt to changing environments Additional Skills: Technical Documentation: Writing clear and concise documentation for troubleshooting and procedures Security Awareness: Understanding of basic cybersecurity principles to protect systems and data Benefits: Career development and training opportunities. Friendly, collaborative work environment with opportunities to make an impact. KEY EXPECTED ACHIEVEMENTS: Provide 1st and 2nd-level support for applications and middlewares to ensure smooth business operations. Respond promptly to service requests and incidents, providing detailed solutions or escalations as needed. Change Management: Participation in the change management process Problem Management: Participation in the analysis of root causes of incidents Monitor application performance and perform necessary maintenance and upgrades. Create, maintain, and manage knowledge base articles and documentation for internal and end-user support. Collaborate with cross-functional teams to improve application functionality and efficiency. Perform system diagnostics, software configuration, and basic database queries to resolve issues. Monitor and report on application metrics, including uptime, performance, and user satisfaction. Interested candidates for above position kindly share your CVs on pranita.th@peoplefy.com with below details - Experience : CTC : Expected CTC : Notice Period : Location :

Posted 1 week ago

Apply

0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Linkedin logo

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing The primary objective of this role is to Routing, Switching, Manage LAN, WAN, wireless Network and Knowledge of SDWAN Cisco Viptela Proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. Job Description Key Responsibilities: Proactively monitors the work queues. Hands on experience: Routing, Switching and Wireless technology. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Posted 1 week ago

Apply

1.0 - 6.0 years

1 - 3 Lacs

Dahej

Work from Office

Naukri logo

Location : Dahej Gujarat. Destination : Server Engineer. Cab and Stay facility will be provided by company. Shift : Rotational Shift (24*7 shift) working Day :6days. Job Description : Expertise in Windows Server and VMware server administration. • Strong knowledge of server virtualization technologies, such as VMware or Hyper-V. • In-depth understanding of networking concepts, protocols, and services (TCP/IP, DNS, DHCP, VPN). • Experience with server security practices, including access controls, patch management, and vulnerability assessments. • Solid understanding of storage technologies, RAID configurations, and SAN/NAS solutions. • Experience with server monitoring and management tools, such as Nagios, Zabbix, or SolarWinds. • Strong problem-solving and analytical skills, with the ability to troubleshoot complex server issues. • Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. • Relevant certifications, such as Server Administrator.

Posted 1 week ago

Apply

8.0 years

0 Lacs

Ahmedabad, Gujarat, India

Remote

Linkedin logo

Working Days - Fixed 5 Days (Rotational shift) Timings: - 10:00 am to 07:00 pm PST (US Night Shift). Experience: Minimum 8+ years Responsibilities Providing technical support services to customers and internal staff. Analyzing and troubleshooting hardware and software issues. Resolving complex problems related to applications, networks, and systems. Installing, configuring, and maintaining Windows, Linux, and Mac OS. Identifying, diagnosing, and resolving network and system issues. Performing system backups and restores. Monitoring system performance and troubleshooting system errors. Ensuring customer satisfaction by providing prompt and courteous service. Candidate Requirements: ▪ Must be aware of Microsoft technologies such as AD, DNS, DHCP, IIS, FTP, Terminal Server, and application servers. ▪ Must know common networking concepts like IP addressing, VPN, Wi-Fi, LAN, MAN, WAN, SSH, Telnet, Firewall, Printer, etc. ▪ Must know Troubleshooting Laptop, Desktop, Printer, and other hardware. Should be aware of backup & restore technologies, Types of backups, online & offline backup, Server & Client patching, patch management, Windows update, upgrade & downgrade, Software upgrade & downgrade, etc. ▪ Should be aware of system monitor, network monitor, Remote access management, generating & managing reports, MDM Reports, inventory report, A/V reports, Risk intelligence reports, etc. ▪ Should know IT processes, Ticket management, and SolarWinds console management. Remote management tool, etc. ▪ Knowledge of network technologies (i.e., routers, switches, network, and routing protocols, DNS/DHCP) ▪ Knowledge & experience of troubleshooting for O365 admin, SharePoint, Teams, OneDrive, Azure AD. For desktop experience with Outlook, Excel, Teams, mapped drives, Windows 10/11. Company Benefits :  5 days working – Rotational week off.  Salary credited on the 3rd of every month.  Health Insurance.  Accidental Insurance.  Life Insurance.  Gratuity.  ESIC and Provident Fund (eligible employees).  Initial one-month free accommodation for outstation employees.  Night Cab Drop-off facility (on request-subsidize cost).  Work training programs.  Rewards C Recognition vouchers.  Team outings.  Annual get-togethers and many more. Show more Show less

Posted 1 week ago

Apply

7.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Linkedin logo

What's the role? Are you ready to shape the future of our construction software? We're looking for passionate Senior DevOps Engineers to join our dynamic and international team. In this agile work environment, you'll play a crucial role in driving innovation within our Construction Software and IoT portfolio. As a Senior DevOps Engineer, you'll be at the forefront of developing, operating, and enhancing our cutting-edge cloud-native system landscape, including IoT capabilities, for our Connected Tool Service software applications. This is your chance to make a significant impact and grow with a company that values creativity, collaboration, and continuous improvement. Who is Hilti? Hilti is the place where innovation is harnessed to improve productivity, safety, and sustainability in the global construction industry and beyond. It's where solutions are born based on strong customer relationships, making it possible to build a better future. It's where 34,000 people across 120 different locations worldwide take pride in being part of the team. It's where people have the opportunity to explore their possibilities, unleash their potential, take responsibility for their personal development, and build their careers for the long term. In our Connected Tool Service department we develop innovative IoT solutions, from embedded software to cloud solutions - through our technologies in application software we take our customers to the next level of the technological progress What does the role involve? Convert requirements into robust application, infrastructure, and tool solutions, ensuring optimal capacity management Develop and validate cutting-edge infrastructure and tooling features to achieve ambitious product goals Guarantee product availability, reliability, security, and compliance through vigilant observability and essential operational tasks (e.g., backups, vulnerability scanning, patching) Build and deploy software using CI/CD principles (e.g., pipelines or build scripts) for seamless integration and delivery Work with product development teams to efficiently resolve incidents and maintain smooth operations Support day 2 operations by automating processes and continuously improving workflows Update and refine documentation and operational procedures for clarity and efficiency Partner with internal and external teams to manage and operate technical interfaces and capabilities effectively Diversity and inclusion is one of our key themes: in our team of over 34,000 employees worldwide, there are 135 different nationalities, 24% women worldwide and 20% women in management positions. What do we offer? We offer you a unique place to work, in which you are part of a creative and interdisciplinary team. We will give you a lot of responsibility to develop yourself and we´ll support you in shaping your individual career path. In addition, we offer you innovative and personalized Benefits, such as Internal mentoring program Fitness and health benefits Flexible working arrangements The mission of the Hilti Group is "Making Construction Better," based on a passionate and inclusive team, as well as an employee and performance-oriented corporate culture. Integrity, courage, teamwork, and commitment are essential for Hilti - both today and tomorrow. We are proud to say that we not only talk about our values but also live them every day. What you need is: Minimum 7 years ‘experience in system management or development for embedded and Kubernetes-based, distributed customer-facing applications, ideally with IoT domain experiences Exceptional skills in deployment, integration, configuration management, and troubleshooting for cloud-native technologies such as Kubernetes or Crossplane Completed university degree (Bachelor or Master) in Computer Science, Business Information Technology, Information System, or a related field Strong understanding of implementing and maintaining modern distributed development toolchains (e.g. GitLab, JIRA) Experience in developing software in GoLang and managing infrastructure-as-code through Terraform Excellent analytical and conceptual abilities with a high goal-oriented working approach Proven team player with excellent communication skills in an agile, interdisciplinary, and international environment Proficient in Englisch, German is a plus Why should you apply? Are you passionate about technology and eager to make a global impact? Strengthen our Construction Software technology and platform team within a dynamic, product-oriented software development organization. With your expertise, enthusiasm, and people-oriented approach, you'll drive technological innovation and enhance our connected tool service software offering. Show more Show less

Posted 1 week ago

Apply

7.0 years

0 Lacs

Delhi, India

On-site

Linkedin logo

Required 7+ years of experience candidates Network Specialist & Network Engineer New Delhi WFO - 5 days FTE Key Skills – Should be responsible for all network activities at data centre and DR like installations, upgradations, migration, incident, performance tuning activities, reporting and patching etc. Should be well versed in Switching, Routing and network equipment. Should have worked on Leaf & Spine Architecture in Data Centre Should have good knowledge in monitoring network with tools (Cisco IOS, PRTG, NetFlow, etc.) Should have worked on large scale data Centre network. Management of Configuration changes of switches/routers when required & periodic backup of configurations Should be able to configure and troubleshooting of Layer2 protocols, such as: VLAN, Private VLANS, VTP, STP, DTP, Trunking, Stacking, Ethernet channel, DOT1Q, ISL, SVI etc. • Should be able to configure IPSEC tunnel between locations. Should be able to configure and troubleshooting of Layer3 Protocols such as: BGP, EIGRP, OSPF, Static Routing, High Availability Protocols (HSRP, VRRP, GLBP), Floating Static Routing, Failover etc. Should provide support for IPv4, IPv6, NTP, ACLs, Route-map, Prefix-Lists, PBR, AAA, TACAS, RADIUS, CEF, IPv6 CEF, SLA, TRACK, SNMP, EEM, Syslog, Flow-export, RADIO, EVPN-VXLAN. Should be able to configure and troubleshooting of Network Load Balancers Datacentre core switching and routing upgrade & maintenance. Router access control management. Fault management of routers and switches. Corrective actions to resolve faults to ensure high network uptime. Troubleshooting and debugging of problems. Deploy monitoring tools for identifying problem areas and early rectifications if require. Periodic fine-tuning to ensure optimal network availability Regular checking for proper functioning of network and assets deployed Should be well versed with EMS tools. Incident, Change and Configuration Management, IOS Upgradation, change request management. Show more Show less

Posted 1 week ago

Apply

11.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Linkedin logo

Job Title: Team Lead – Production Support Experience Required: 11 Years Band: C1 Domain: Banking – Applications Number of Positions: 11 Location: Mumbai (Malad / Turbhe) / Hyderabad (Gachibowli) Mandatory Skills: Oracle HTTP Server (OHS) WebLogic Oracle DB Linux / Unix OS Secondary Skills: Windows Server AppDynamics IIS MS SQL Server Key Responsibilities: Troubleshoot and resolve application/system issues and outages swiftly. Execute and manage Level-1 Service Request (SR) closures. Perform daily checklist executions including End of Day (EOD) and Beginning of Day (BOD) job monitoring. Conduct daily health checks for applications, middleware, and DB servers. Support server inductions and Disaster Recovery (DR) drill executions. Handle data purging activities and backend database updates. Monitor alerts from tools and coordinate with relevant teams for resolution. Schedule and manage planned activities; ensure UAT signoff and downtime confirmation. Execute and support CRs related to application deployments. Manage SSL certificate renewals and compliance activities such as OS patching and server maintenance. Maintain and review backup policies and inventory. Perform Oracle/SQL DB upgrades, reindexing, and statistics gathering. Review and upgrade unsupported DB/WebLogic/OHS/WAS/IHS/OS versions. Identify opportunities for process automation and perform resource trend analysis. Prepare and share audit-related data and participate in inter-team discussion calls. Maintain SOPs and generate regular status reports for senior leadership. Manage compliance and governance activities for tech operations. Collaborate with internal/external auditors and resolve their observations. Exhibit excellent team leadership and stakeholder management skills. Show more Show less

Posted 1 week ago

Apply

Exploring Patching Jobs in India

The patching job market in India is thriving with opportunities for skilled professionals. Patching roles are essential in ensuring the security and reliability of software systems, making them in high demand across various industries.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Pune
  4. Chennai
  5. Delhi/NCR

Average Salary Range

The average salary range for patching professionals in India varies based on experience level: - Entry-level: INR 3-6 lakhs per annum - Mid-level: INR 6-10 lakhs per annum - Experienced: INR 10-20 lakhs per annum

Career Path

Typically, a career in patching progresses as follows: - Junior Patching Engineer - Patching Engineer - Senior Patching Engineer - Patching Team Lead - Patching Manager

Related Skills

In addition to patching skills, professionals in this field are often expected to have knowledge in: - Network security - Cybersecurity - Operating systems - Scripting languages

Interview Questions

  • What is the importance of patch management in cybersecurity? (basic)
  • Can you explain the difference between a vulnerability and an exploit? (medium)
  • How do you prioritize patching vulnerabilities in a large-scale environment? (advanced)
  • What tools do you use for patch management? (basic)
  • Describe a challenging patching project you have worked on and how you overcame obstacles. (medium)
  • How do you stay updated with the latest security patches and trends? (basic)
  • What are the common challenges faced in patching legacy systems? (medium)
  • Explain the difference between a hotfix and a service pack. (basic)
  • How do you ensure patching does not cause system downtime? (medium)
  • Have you ever encountered a zero-day vulnerability in your patching process? How did you handle it? (advanced)
  • What are the best practices for patch testing before deployment? (medium)
  • How do you handle patching in cloud environments? (medium)
  • Can you explain the concept of patch rollback and why it is important? (medium)
  • How do you communicate patching status and progress to stakeholders? (basic)
  • Describe your experience with automating patch management processes. (medium)
  • How do you ensure compliance with patching policies and regulations? (basic)
  • What are the risks of not applying patches in a timely manner? (basic)
  • Have you ever had to deal with a failed patch deployment? How did you troubleshoot it? (medium)
  • How do you assess the impact of a patch before deployment? (medium)
  • What are the steps involved in a typical patch management cycle? (basic)
  • How do you handle patching in a heterogeneous IT environment? (medium)
  • Can you explain the difference between proactive and reactive patching strategies? (basic)
  • How do you handle patching in remote or disconnected environments? (medium)
  • What are the key metrics you use to measure the effectiveness of your patching process? (advanced)

Closing Remark

As you prepare for patching roles in India, remember to showcase your skills, experience, and knowledge confidently during interviews. Stay updated with the latest trends in cybersecurity and patch management to stand out in the competitive job market. Good luck with your job search!

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies