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0.0 - 3.0 years
0 Lacs
Chennai, Tamil Nadu
On-site
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for planning and designing new software and web applications. Edits new and existing applications. Implements, testing and debugging defined software components. Documents all development activity. Works with moderate guidance in own area of knowledge. Job Description SSO Engineer Skills Strong Experience with SiteMinder, Ping, Azure, Entra ID and DUO • Authentication services and standards around SSO • Experience with Active Directory and Azure Active Directory • Experience troubleshooting federation and authentication issues • Experience onboarding applications to SSO processes Security best practices for Windows-based and Linux-based systems including authentication principles and components. System monitoring and event analysis. Scripting experience (Powershell, Java, etc.) in support of application onboarding and automation Qualifications • 3+ years of experience managing and supporting identity systems, with a strong preference for expertise in Azure AD and PingFederate, Entra ID and DUO • Hands-on experience (at least 3 years) integrating applications using standards such as SAML/OpenID Connect. Proven ability to execute projects independently and collaborate effectively with relevant stakeholders to achieve project/task completion. Excellent communication skills, both verbal and written. 3+ years' experience managing infrastructure, including patching and vulnerability management. 3+ years' experience in troubleshooting, managing, and solving complex technical issues. Hands-on experience integrating APIs using standards like OAuth Good understanding and application knowledge of advanced Azure AD features such as conditional access policies and risk-based policies is a significant advantage. Experience with scripting languages (Bash, PowerShell) and developing code. Knowledge about Zero Trust principles and application security. Comcast India Engineering Center (CIEC) The Comcast India Engineering Center (CIEC), located in Chennai, Tamil Nadu, is a technology hub focused on engineering, development, capability and innovation. Teams at the CIEC are critical partners who support Comcast, NBCUniversal and Sky businesses and work closely through exceptionally collaborative relationships. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years
Posted 1 week ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
VOIS Intro About VOIS VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. VOIS Centre Intro About VOIS India In 2009, VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Skills And Responsibilites Key Points : Proven experience in Linux/Unix system administration and application support. Strong knowledge of Oracle SQL and database management. Proficiency in shell scripting and automation tools. Familiarity with monitoring tools and techniques. Understanding of networking concepts and protocols. Excellent problem-solving and communication skills. Ability to work independently and as part of a team. Should have the Knowledge of deployment automation. Key Responsibilities Provide technical support for Linux/Unix-based applications and Oracle SQL databases. Troubleshoot and resolve application and database issues in a timely manner. Monitor system and database performance, implementing necessary optimizations. Perform regular maintenance tasks, including patching, upgrades, and backups. Collaborate with development teams to deploy new applications and database updates. Create and maintain documentation for system configurations, procedures, and troubleshooting steps. Should have the knowledge of the Unix shell scripting. Implement and manage security measures to protect applications and data. Respond to and resolve support tickets, ensuring minimal downtime. Should have knowledge/hands-on experience with AWS. Having knowledge of telecom domain will be an added advantage. Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field. VOIS Equal Opportunity Employer Commitment India VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion , Top 50 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
pune, maharashtra
On-site
The Cybersecurity Intern will be responsible for supporting various aspects of cybersecurity operations including governance, risk, compliance, assessments, and Security Operations Center (SOC) activities. The Intern will have the opportunity to work on different projects across multiple locations such as Thane, Pune, Bengaluru, and Mumbai. This internship will provide hands-on experience in the field of cybersecurity and offers a potential full-time position upon successful completion. In the role of CyberSecurity Intern - GRC, you will assist in developing and implementing information security policies, standards, and procedures. Your responsibilities will include educating employees on best practices, collaborating on security awareness programs, and supporting clients in establishing effective security governance frameworks. Additionally, you will help in compliance programs, conduct security audits, and identify vulnerabilities in clients" IT infrastructure. As a CyberSecurity Intern - Assessment, your key responsibilities will involve conducting Vulnerability Assessment and Penetration Testing (VAPT) for various applications, performing source code and configuration reviews, and preparing detailed security findings and recommendations. You will also guide clients in patching vulnerabilities, stay updated on cybersecurity trends, and contribute to continuous learning and adaptation in the field. In the role of CyberSecurity Intern - SOC, you will monitor security events and alerts, assist in analyzing potential threats, and participate in the investigation and documentation of security incidents. You will research emerging cyber threats, work on improving detection use cases, apply threat intelligence to monitoring activities, and support in creating reports and dashboards. Requirements for this internship include pursuing a degree in Computer Science, Information Security, or a related field, basic understanding of cybersecurity principles and tools, familiarity with Linux/Windows systems and networking concepts, eagerness to learn in a SOC/MDR environment, excellent communication and analytical skills. Certifications like CompTIA Security+ and CEH are preferred but not mandatory.,
Posted 1 week ago
0 years
0 Lacs
Indore, Madhya Pradesh, India
On-site
Position AWS Cloud Monitoring and Ansible Specialist Job Description Key Responsibilities AWS Cloud Monitoring & Performance Management Design, implement, and manage monitoring solutions for AWS cloud infrastructure using tools like Amazon CloudWatch, AWS X-Ray, or third-party monitoring tools (e.g., Datadog, New Relic, Nagios). Define and set up metrics, alerts, and dashboards for system health, application performance, and infrastructure reliability. Troubleshoot and resolve AWS infrastructure issues to minimize downtime and optimize system performance. Automation Using Ansible Write, manage, and maintain Ansible playbooks for automating configuration management, deployments, patching, and other operational processes. Develop and test automation workflows to ensure reliable execution across different environments. Collaborate with DevOps and development teams to streamline CI/CD pipelines using Ansible. Cloud Infrastructure Management Migration from Chef to Ansible will be added advantage Deploy and manage AWS services, including EC2, S3, RDS, Lambda, VPC, CloudFormation, etc. Optimize AWS resources for cost efficiency and performance. Stay updated on the latest AWS offerings and recommend relevant services to enhance infrastructure. Incident Management and Problem Resolution Monitor system incidents and resolve them efficiently, ensuring adherence to SLAs. Perform root cause analysis and implement preventive measures to mitigate recurring issues. Maintain and improve incident response processes and documentation. Documentation and Reporting Maintain accurate documentation of infrastructure configurations, monitoring systems, and automation scripts. Create reports to demonstrate cloud environment health, resource utilization, and compliance. Share knowledge and best practices with team members through documentation and training sessions. Security and Compliance Implement security best practices for monitoring and automation scripts. Ensure systems are compliant with organizational and regulatory requirements. Collaborate with security teams to perform vulnerability assessments and patch management. Technical Skills Required Skills and Qualifications Extensive experience in AWS services, architecture, and tools (e.g., CloudWatch, CloudFormation, IAM, EC2, S3, Lambda, etc.). Proficient in writing and managing Ansible playbooks for automation and orchestration. Experience with monitoring tools and setting up dashboards (e.g., Datadog, Prometheus, Grafana, etc.). Strong understanding of networking concepts within AWS, including VPCs, subnets, routing, and security groups. Experience with Linux/Unix environments and scripting languages like Python, Bash, or PowerShell. Familiarity with CI/CD tools like Jenkins, GitLab CI, or AWS CodePipeline. Knowledge of cloud cost optimization strategies and resource tagging. Soft Skills Strong problem-solving and troubleshooting abilities. Excellent communication and collaboration skills to work effectively with cross-functional teams. Ability to multitask and prioritize tasks in a fast-paced environment. Location: IN-GJ-Ahmedabad, India-Ognaj (eInfochips) Time Type Full time Job Category Engineering Services
Posted 1 week ago
0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Position AWS Cloud Monitoring and Ansible Specialist Job Description Key Responsibilities AWS Cloud Monitoring & Performance Management Design, implement, and manage monitoring solutions for AWS cloud infrastructure using tools like Amazon CloudWatch, AWS X-Ray, or third-party monitoring tools (e.g., Datadog, New Relic, Nagios). Define and set up metrics, alerts, and dashboards for system health, application performance, and infrastructure reliability. Troubleshoot and resolve AWS infrastructure issues to minimize downtime and optimize system performance. Automation Using Ansible Write, manage, and maintain Ansible playbooks for automating configuration management, deployments, patching, and other operational processes. Develop and test automation workflows to ensure reliable execution across different environments. Collaborate with DevOps and development teams to streamline CI/CD pipelines using Ansible. Cloud Infrastructure Management Migration from Chef to Ansible will be added advantage Deploy and manage AWS services, including EC2, S3, RDS, Lambda, VPC, CloudFormation, etc. Optimize AWS resources for cost efficiency and performance. Stay updated on the latest AWS offerings and recommend relevant services to enhance infrastructure. Incident Management and Problem Resolution Monitor system incidents and resolve them efficiently, ensuring adherence to SLAs. Perform root cause analysis and implement preventive measures to mitigate recurring issues. Maintain and improve incident response processes and documentation. Documentation and Reporting Maintain accurate documentation of infrastructure configurations, monitoring systems, and automation scripts. Create reports to demonstrate cloud environment health, resource utilization, and compliance. Share knowledge and best practices with team members through documentation and training sessions. Security and Compliance Implement security best practices for monitoring and automation scripts. Ensure systems are compliant with organizational and regulatory requirements. Collaborate with security teams to perform vulnerability assessments and patch management. Technical Skills Required Skills and Qualifications Extensive experience in AWS services, architecture, and tools (e.g., CloudWatch, CloudFormation, IAM, EC2, S3, Lambda, etc.). Proficient in writing and managing Ansible playbooks for automation and orchestration. Experience with monitoring tools and setting up dashboards (e.g., Datadog, Prometheus, Grafana, etc.). Strong understanding of networking concepts within AWS, including VPCs, subnets, routing, and security groups. Experience with Linux/Unix environments and scripting languages like Python, Bash, or PowerShell. Familiarity with CI/CD tools like Jenkins, GitLab CI, or AWS CodePipeline. Knowledge of cloud cost optimization strategies and resource tagging. Soft Skills Strong problem-solving and troubleshooting abilities. Excellent communication and collaboration skills to work effectively with cross-functional teams. Ability to multitask and prioritize tasks in a fast-paced environment. Location: IN-GJ-Ahmedabad, India-Ognaj (eInfochips) Time Type Full time Job Category Engineering Services
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As a Staff member, your primary responsibilities and accountabilities will include: - Having experience with Oracle Cloud Infrastructure. - Handling Database Administration, Solution design, Database Migration, and manageability for Mission Critical Enterprise Applications in Datacenter and Cloud Deployments. - Leading End to End Database Migration from On-Prem to Cloud Infrastructure including Virtual Network Design, routing rules, security groups, Instance creation, and database deployment. - Managing Oracle databases such as 19c, 18c & 12c upgrade, production support, and cross-platform migration. - Upgrading Oracle Data Bases from 9i, 10g, and 11g to 12c, 18c & 19c on various platforms. - Possessing experience in databases other than Oracle like MS-SQL, PostgreSQL, Mongo. - Demonstrating good written/verbal communication, presentation, and interactive skills with teams across geographies. - Being flexible to work independently or collaboratively with the Cloud Infrastructure team to identify and implement efficient cloud-based solutions for the company. Good to have: - Knowledge on Engineered Systems including Oracle Exadata Cloud Machine. - Experience in Exadata administration, patching, and performance tuning. - Familiarity with DevOps tools like GitHub, Jenkins, Azure DevOps, Ansible, Terraform. Requirements (including Experience, Skills, And Additional Qualifications): - 2-4 years of relevant experience in architecting, designing, implementing, and/or supporting highly distributed applications. - Extensive experience working on at least one Public Cloud Oracle/Azure/Google. Oracle Cloud is preferred. - Certification in Public Cloud Oracle/AWS/Azure/Google Cloud Certified Architect Professional. - Technical experience in Designing, Developing, Deploying, and/or Migrating mission-critical business applications to Cloud environments including re-platforming of such systems. - Expertise in architecting best technical solutions based on customer requirements. - Experience in giving presentations to executive audiences and explaining the benefits of the platform and service solution over competitors. - Serving as a technical lead for engagements such as Proof of Concepts and Architectural Design Sessions to define and design a complete solution using best practices on Oracle Cloud. - System administration experience (Linux, Solaris). Competencies/Skills: - Possessing good communication skills to coordinate and resolve queries of both external and internal customers. - Being a self-motivator and result-oriented to complete tasks as per timelines. - Having good analytical and problem-solving skills. Education required: - BTech/MTech/MCA/MBA EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
haryana
On-site
As a Cloud and Systems Administrator at our organization, your primary responsibility will be to provide administration for cloud computing platforms, networks, and systems. You will play a crucial role in delivering a great customer experience by serving as an escalation point for technical support to customers over chat, phone, and support tickets. It will be your duty to respond to the global support ticket queues and ensure first-line resolution to issues within scope. To excel in this role, you are expected to follow processes diligently, exercise good judgment in decision-making, and exceed customer expectations to maintain their loyalty. Additionally, you will be responsible for adhering to company security policies, procedures, and other relevant standards as directed. In this position, you will require a working knowledge and skills to perform analytical, scientific, or operational processes. You will leverage standard operating procedures and scientific methods to complete assigned work within your area of expertise while working with a moderate level of supervision. Key responsibilities include resolving or escalating level-appropriate technical issues for customers, securing, administering, and improving customer technical issues related to cloud platforms and infrastructure services, troubleshooting monitoring alerts, and acting as an escalation point for techs inside and outside the team. You will also be involved in incident management, ensuring adherence to customer and SLA commitments, managing personal ticket queues, collaborating with various teams, and providing a fanatical experience to customers. To be successful in this role, you should have 4 to 6 years of experience in Cloud or System Operations Administration in a client-centric ticket queue environment. You should be self-motivated with a strong desire to learn and improve both technical and interpersonal skills. Strong verbal and written communication skills are essential, along with the ability to communicate basic technical information with team members. Additionally, organizational skills, the ability to handle multiple tasks, prioritize work under pressure, and adapt to changing business and technology requirements are crucial for this position. If you are looking to join a dynamic team and work in a challenging yet rewarding environment, then this role is perfect for you. Join us at Rackspace Technology, where we combine expertise with leading technologies to deliver end-to-end solutions and empower customers to embrace the future of technology.,
Posted 1 week ago
8.0 years
0 Lacs
Vadodara, Gujarat, India
On-site
We are seeking an experienced and knowledgeable Senior IT Hardware & Network Engineer to lead and manage our organization’s IT infrastructure. The ideal candidate will have deep expertise in hardware troubleshooting, network management, server administration, and internet infrastructure, as well as hands-on experience in creating and maintaining IT inventory systems. This role involves designing, implementing, monitoring, and supporting all aspects of IT infrastructure across the company. Key Responsibilities:1. Hardware & IT Infrastructure: Install, configure, and troubleshoot desktops, laptops, printers, scanners, and other peripherals. Manage hardware lifecycle including procurement, deployment, upgrades, repairs, and decommissioning. Maintain detailed documentation of hardware assignments and physical asset inventory. 2. Network Administration: Design, configure, and manage LAN/WAN networks, switches, routers, firewalls, and access points. Monitor and optimize network performance, ensuring minimal downtime and high availability. Maintain secure and reliable internet connectivity, VPNs, and bandwidth allocation. Ensure network security through firewalls, VLANs, port configurations, and intrusion detection. 3. Server & Data Center Management: Administer and maintain Windows/Linux-based servers, file servers, and domain controllers. Manage user accounts, Active Directory, group policies, and access control. Handle server backup, storage management, and disaster recovery solutions. Perform routine maintenance, patching, and system upgrades. 4. Internet and Communication Systems: Maintain internet service, DNS, DHCP, proxies, and ensure secure browsing policies. Manage VoIP systems, email servers, and collaboration tools (MS Exchange, M365, G Suite, etc.). Coordinate with ISPs for uptime, outages, and upgrades. 5. IT Inventory Management: Create and maintain a comprehensive IT asset inventory system (hardware, licenses, etc.). Monitor stock levels of IT consumables and equipment. Generate periodic inventory reports and audits for compliance. 6. Technical Support and Leadership: Provide L2/L3 support for hardware, software, and network issues. Mentor junior IT staff and assign troubleshooting tasks as needed. Coordinate with vendors and service providers for AMC, warranties, and escalations. Required Skills and Qualifications: Bachelor’s degree in Computer Science, IT, or a related field (or equivalent experience). Minimum 5–8 years of experience in IT hardware, networking, and server management. Strong knowledge of LAN/WAN technologies, cabling, IP addressing, subnetting, and routing. Proficiency in managing Windows/Linux servers, DNS, DHCP, and Active Directory. Experience with virtualization (VMware, Hyper-V) and backup solutions. Familiar with IT asset management tools and practices. Certifications like CCNA, MCSA, CompTIA Network+/Server+ are a plus. Strong troubleshooting, documentation, and communication skills. Preferred Traits: Attention to detail and process-driven mindset. Excellent time management and ability to handle multiple priorities. Ability to work independently and under pressure. Strong team collaboration and leadership capabilities. Job Types: Full-time, Permanent
Posted 1 week ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Industry: IT Job Location: Pune Salary: Up to 4.5LPA Database administration Level 3 support experience (Installation, configuration, patching, upgrade, Sev1 & Sev2 incidents) Experience in production support for Oracle databases 10g, 11g in a heterogenous environment Working with multiple technology teams, vendors, customers for Incident resolution Working with multiple technology teams for change review, CIP creation and implementation Working with multiple stakeholders on Major incident management (Sev1 & Sev2 tickets) Performance troubleshooting and tuning Experience on Dataguard, Replication, RAC is preferred Backup and recovery using RMAN, Netbackup, Snapshot backup. Experience on Avamar backup is a bonus Exposure to Oracle APEX platform is a bonus Good team player Good softskills are a must (written and verbal communication) Ability to work in a 24x7 support model (rotation basis)
Posted 1 week ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
: SQL DBA Industry: IT Job Location: Pune Salary: Up to 4.5LPA Responsibilities: Database administration Level 3 support experience (Installation, configuration, patching, upgrade, Sev1 & Sev2 incidents) Experience in production support for SQL Server 2008 R2 onwards Working with multiple technology teams, vendors, customers for Incident resolution Working with multiple technology teams for change review, CIP creation and implementation Working with mulitple stakeholders on Major incident management (Sev1 & Sev2 tickets) Performance troubleshooting and tuning Experience on supporting Mirroring, Replication, SQL Server Clustering, Always-On & Log shipping Backup and recovery using Veritas Netbackup, Snapmanager backup. Experience on Avamar backup is a bonus Good team player Good softskills are a must (written and verbal communication) Ability to work in a 24x7 support model (rotation basis)
Posted 1 week ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Hiring for MES Engineer Location : PAN India Notice Period : Immediate to 90 Days Role & responsibilities Procedure and methods 1 Experience with MES PASX Application 2 Hands on experience L4 support for PASX Application 3 Ability to perform L3 bug fixes with advanced troubleshooting skills 4 Ability to perform deeper analysis to solve the Issues Incidents 5 Ability to solve P1P2 tickets 6 Ability to find the Root Cause and Preventive Action 7 Ability to fulfill the client requirements 8 Ability to implement the complex changes in Application 9 Ability to implement the complex changes in application servers 10 Troubleshooting and solving the L2 Integration issues SAP KP Info SCADA OSIPI and Scales Printer 11 Ability to perform patching activity 12 Dealing with Vendor Windows DB Linux Citrix teams 13 Ability to review and approve the Periodic Activities 14 Create Modify of GUIRights Management 15 Ability to approve the change request related to application 16 Ability to perform the update SQL query in DB 17 Performing Application Installation with Vendor 18 Performing Hot Fix Installation and Executing the testings 19 Ability to support RFP activities 20 Analysis the tickets to improve the MTTR SLA of the incidents and service requests 21Ability to run Query and SQL knowledge If interested, please share your resume to pramoth@ltimindtree.com
Posted 1 week ago
8.0 - 13.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Security Advisor Project Role Description : Provide enterprise-level advice to make organizations cyber resilient. Assist in navigating the complex landscape of cyber threats, ensuring robust digital asset protection while maintaining trust with stakeholders. Must have skills : Operational Technology (OT) Security Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary Skilled and detail-oriented IT/OT Security Engineer with hands-on experience in Armis for asset visibility and risk management across IT and Operational Technology environments. The ideal candidate will also have expertise in ServiceNow ITSM for incidents, problems, and change management processes.This role is critical for ensuring security and operational resilience across both enterprise and industrial networks, supporting continuous monitoring, risk analysis, and workflow automation. You will work closely with IT, OT, and security teams to ensure accurate asset inventory, threat detection, and efficient incident resolution.Key Responsibilities:IT/OT Security (Armis):Deploy, configure, and manage the Armis platform for complete visibility of IT/OT/IoT devices.Monitor device behavior, identify threats, and respond to anomalies in real time.Integrate Armis with SIEM and other security tools to enhance detection and response capabilities.Collaborate with OT/ICS teams to ensure non-intrusive visibility into critical infrastructure.Conduct asset risk assessments and report on vulnerable or non-compliant devices.ServiceNow ITSM:Utilize ServiceNow ITSM for ticket management (Incidents, Problems, Changes).Automate workflows and ensure timely resolution and proper escalation of security incidents.Integrate asset and threat data from Armis into ServiceNow for centralized incident management.Support audits and compliance efforts related to IT/OT security (e.g., NIST, ISO, NERC CIP). Professional & Technical Skills: Platform Health & Incident Management:Real-time monitoring of OT platform infrastructure, incident triage and investigation, patching, upgrades, and configuration/backup lifecycle management.Vulnerability & Asset Reporting:Monthly vulnerability assessments and reporting using Armis; asset enrichment, validation, and reporting in alignment with enterprise standards.Policy & Alert Management:Policy and rule maintenance, alert fine-tuning based on SOC feedback, and continuous baseline updates to reflect known good changes across ELC sites.Security Event Triage:Support for security incident enrichment, alert prioritization, and collaboration with SOC and ELC teams to suppress noise and escalate meaningful events.Vendor & Lifecycle Coordination:Vendor engagement for RMA, feature requests, and escalated troubleshooting; coordination of platform lifecycle activities and tool enhancements.Tools & Platforms:Armis (OT visibility and asset intelligence).Good-to-Have Skills: Experience with security policy governance and compliance frameworks.Roles and ResponsibilitiesPlatform Support:Monitor the health of OT platform infrastructure and ensure high availability.Lead incident management and root cause investigations.Oversee patch management and platform upgrades.Manage configuration backups and restoration processes.Coordinate with vendors for RMA, feature enhancements, and troubleshooting.Vulnerability Reporting:Generate and deliver monthly vulnerability assessment reports using Armis in the agreed format.Track and report remediation progress and risk posture improvements.Asset Management:Enrich asset metadata and validate asset inventory with client stakeholders.Provide accurate and timely asset reports for compliance and operational use.Policy Management:Maintain and update platform security policies and rules.Fine-tune security alerts based on SOC feedback and operational insights.Continuously update baselines to reflect known good changes at client stake holders sites.Security Incident Management:Support alert enrichment by providing contextual data from Armis.Partner with client stake holders and SOC teams to triage, tune, and respond to alerts.Deprioritize noisy alarms and escalate meaningful security events.Primary SkillOT Platform Security Operations with ArmisExperience8+ years of experience in cybersecurity or infrastructure operations, with at least 3 years in a Specialist role focused on OT platform support and security.Demonstrated expertise in Armis for asset visibility, vulnerability reporting, and alert enrichment in OT environments.Strong background in incident management, patching, configuration backup, and vendor coordination.Ability to stay current with emerging OT threats, security technologies, and industry best practices Educational QualificationBachelors degree in computer science, Information Security, or related field. Vendor Training, certifications or badges like Armis Cyber Defense Core Qualification 15 years full time education
Posted 1 week ago
6.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Maintain Availability, Scalability, and Efficiency of Oracle Cloud Services. Solve complex infrastructure problems. Handle customer incident tickets and/or deploy software in test or production systems, and or perform testing on test systems or production systems. You will be required to do RCA when possible; if the issue is complex, beyond your knowledge or skills, escalate to developers in team. It’s a critical role to help with availability, scalability, and efficiency of Oracle products and services. Help manage Oracle standards, and methods for large-scale distributed systems. If needed, help facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning. About The Group At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world. Compute is one of the core organisations within OCI. We are responsible for providing Compute power i.e. VMs and BMs. Cloud pretty much cannot exists without our org. The Compute org comprises of a family of critical foundational infrastructure services that drive OCI’s hardware lifecycle activities Work with product team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioural characteristics of production services. Responsible for the mitigating critical customer incidents, or deployments or testing required to improve security, performance, availability, and scalability of service. Authority for end-to-end performance and operability. Partner with development teams in meeting SLA to unblock customers. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilise a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the effect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies. Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements. Responsibilities Job Responsibilities: Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis. Responsibilities include but not limited to Incident Management Support and troubleshooting of Staging/Production environments Response and Resolve incidents as per SLA's Organise, Anticipate, Plan and work as On-Call in shifts for multiple services (Open to work in shifts & shows flexibility) Maintain Service High Availability Release Management Test and Deploy solutions and automate to replace manual processes Build and maintain deployment tools/procedures Zero downtime deployments and a high availability mindset Define and build innovative solution methodologies and assets around infrastructure, cloud migration and deployment operations at scale. Work with service teams to resolve complex issues that require troubleshooting and knowledge of code. Keep documentation up to date and resolving similar tickets with lower turnaround time and within SLA Ensure production security posture Ensure monitoring is robust and effective Change Management Perform Root Cause Analysis Required Skills: 6+ years overall experience in IT industry Minimum 4 years of experience as a Sys Admin/Support Strong systems architecture skills Strong Linux administration (Understanding of different Hardware family) Virtualisation Technologies Scripting Language (Python/Bash/Shell etc, basic understanding of Java / Go will be good to have) Understanding of Networking, Cloud Computing, Load Balancers Hands on experience at Monitoring/Instrumentation tools (Prometheus/Grafana, new relic, elastic or equivalent). Experience with maintaining high scale deployments, managing high throughput and IO intensive services. Strong knowledge of system configuration tools such as Chef, Terraform, GIT, Jenkins/Hudson, Artifactory Continuous Integration development/deployment, e.g. Docker, Kubernetes Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Posted 1 week ago
4.0 years
0 Lacs
Mumbai Metropolitan Region
Remote
JOB Description For VMware System Admin L1 Customer Name Axis Bank WVL LOCATION Mumbai DOMAIN - VMware Level (L1/L2/L3) L1 Required Relevant Domain Experience 1.5 – 4 years Job Type (Onsite/Remote) Onsite Shift details (General/ 24X7) 24x7 Qualification B.E./Diploma/BSC-IT Certifications Any Certification on Windows / VMware technologies is a must Role Purpose System Admin Support Services for enhancing the service quality to their business users. Job Responsibilities Install and administer VMware solutions Defining multiple VM on single hosts Support Windows and Linux OS on Vmware. Addressing all the incidents related to VM’s Work on patching and RFC’s. Coordinate with other technical teams to address performance related issues Proactively work in alerts Timely closure of tickets Technical Skills/Knowledge requirement Basics Windows Server System troubleshooting skills. Monitor alerts tickets & VM’s troubleshooting skills. Ticketing Tools knowledge & skills required. FOR HPE Project Manager Bhavin Gandhi Date Signature FOR Customer Project Manager Naresh Malhotra Date Signature
Posted 1 week ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
- - - - - - - - - - - - KEY EXPECTED ACHIEVEMENTS Workplace Operations & Service Delivery Lead end-to-end workplace service delivery across all countries in the zone. Collaborate on for software delivery, inventories, device management, patching, and packaging Maintain high standards for asset management and workplace process optimization. Manage the Workplace budget and forecasting across the zone. Digital Workplace & Transformation Initiatives Drive digital workplace initiatives to enhance employee productivity and user experience. Ensure smooth adoption of workplace changes and IT projects by aligning with end-user needs. Implement automation and self-service solutions to optimize IT support and device lifecycle management. Onsite Support & Service Performance Management Oversee onsite support services, ensuring SLAs and performance metrics are met. Work closely with local IT teams to improve incident resolution, service requests, and technical support. Conduct regular service reviews to enhance operational efficiency. Collaboration with Partners & Stakeholders Manage and collaborate with third-party service providers and vendors for efficient workplace operations. Align workplace strategy with management, country teams, and zone-level leadership. Coordinate with cross-functional teams for continuous improvement and implementation of best practices. Workplace Change & Project Management Lead workplace technology projects, ensuring successful implementation and user adoption. Manage software rollouts, patching cycles, and device upgrades while minimizing disruption. Support change management initiatives by communicating and training end-users on new tools and processes. Technical Skills Required Exposure in workplace technologies, including: MS Digital Workplace tools Software deployment & patching (SCCM, Intune or equivalent). IT Asset Management & Device Lifecycle Management. Digital workplace tools (Microsoft 365, virtual desktops, etc.). Strong understanding of ITIL frameworks, service management, and incident resolution. Experience managing onsite support teams and vendor relationships. Proven track record in workplace transformation and change management. Ability to work flexibly across different time zones and manage cross-functional teams. Preferred Certifications ITIL v4 Certification Microsoft Certified: Modern Desktop Administrator Associate Availability Flexibility to work from the office 3-4 days a week. Availability to collaborate with global teams across different time zones.
Posted 1 week ago
8.0 years
0 Lacs
New Delhi, Delhi, India
Remote
Talent Scout Management Solutions/PIVOTAL is a professional services recruitment firm dedicated to helping clients recruit world-class leadership talent. We are currently recruiting "Presales Technical Consultant - EDB" for our client, Technobind Solutions. About Technobind: Technobind is a leading specialist technology distributor focused on empowering channel partners to deliver cutting-edge, high-value solutions to their customers. Our unique go-to-market strategy revolves around building a robust channel ecosystem that enables partners to provide best-in-class technology offerings, enhancing value and outcomes for end users. By equipping our partners with industry-leading, niche technology suites, we help organizations maximize the impact of their technology investments, ensuring they derive optimal benefit and performance. At Technobind, we go beyond traditional distribution by offering comprehensive support in technical expertise, marketing, channel development, and sales enablement. We work closely with technology providers to create market awareness and drive growth, while building a seamless connection between innovation and business success for customers. Website: www.technobind.com Job Overview: This position will Require interacting with customers/prospects/partners on a regular basis, driving technical discussions to support sales in region. Engage with existing customers and business partners, providing EDB technical expertise to help clients solve business problems and grow the subscription and services business. Provide subject matter expertise to ensure planned sales targets are achieved. Work with EDB professional services to build statement of work required in the deployment of EDB solutions Assist clients and partners to build training and enablement plans Provide single point of technical contact for partner engagements, liaising with local EDB SE's to provide necessary tech support to opportunities Provide EDB product management & engineering guidance on EDB product usage and performance. Also provide product management competitive information Job Location: Delhi (Okhla) Desired Experience: 8+ years Qualifications: 8+ years of experience in Database Industry with hands on experience with PostgreSQL or EDB Postgres databases or Oracle databases Customer-facing experience with the ability to identify customer pain points just not in terms of database specific needs but the overall platform and data needs. Strong relational database experience (PostgreSQL, MySQL, Oracle, SQL Server). Active use or, administration of such database(s); Good understanding of NoSQL, unstructured data store concepts and familiarity with MongoDB, Hadoop, Cassandra etc. Tuning and debugging experience with DB Server, SQL and SQL Query Basic to intermediate Linux system administration experience Good understanding of High Availability, Upgrades/patching, Scalability, Peformance, Security related concepts Ability to drive discussions and database related pain-points at CXO level and provide guidance in order to drive them for more adoption of EDB Postgres. It would include competing with native cloud databases or working with the cloud service providers etc. Support key and strategic sales motions in this region, from a technical perspective. Ability to deliver technical product presentations, demonstrate technical products and their feature sets and conduct product proof-of-concepts from initial requirements gathering to successfully achieving objectives and success criteria through clear planning and methodical execution Team player with on-site partner/channels ecosystem, customers and remote EDB teams Keen to travel and spend time in the field with customers, partners, System Integrators What Will Give You An Edge: Foundational and/or experience in the following areas: 1. Cloud skills: Private/Public/Hybrid Clouds - AWS, Azure, Google Cloud, VMWare Cloud, and OpenStack, Virtualization - in relation to the databases Containers (Docker), Microservices, PaaS (Kubernetes, OpenShift) - In relation to Databases 2. Programming skills: Understanding of (and able to write) SQL, PL/SQL or PL/pg Understanding of (and able to write) bash shell or Python scripts 3. Technical content development skills: Ability to author solution collaterals and describe product features in response to the Request for Proposals. Ability to coordinate Professional Services deliverables between Delivery and Solution Architect teams and customer teams.
Posted 1 week ago
0.0 - 3.0 years
5 - 7 Lacs
Gurugram, Haryana
On-site
Key Responsibilities · Manage and maintain Microsoft SQL Server databases (2016 and later) across development, UAT, and production environments. · Monitor and improve database performance using Query Store, Extended Events, and Dynamic Management Views (DMVs). · Design and maintain indexes, partitioning strategies, and statistics to ensure optimal performance. · Develop and maintain T-SQL scripts, views, stored procedures, and triggers. · Implement robust backup and recovery solutions using native SQL Server tools and third-party backup tools (if applicable). · Ensure business continuity through high-availability configurations such as Always On Availability Groups, Log Shipping, or Failover Clustering. · Perform database capacity planning and forecast growth requirements. · Ensure SQL Server security by managing logins, roles, permissions, and encryption features like TDE. · Collaborate with application developers for schema design, indexing strategies, and performance optimization. · Handle deployments, patching, and version upgrades in a controlled and documented manner. · Maintain clear documentation of database processes, configurations, and security policies. Required Skills & Qualifications · Bachelor’s degree in Computer Science, Engineering, or related field. · 3–5 years of solid experience with Microsoft SQL Server (2016 or later). · Strong command of T-SQL including query optimization, joins, CTEs, window functions, and error handling. · Proficient in interpreting execution plans, optimizing long-running queries, and using indexing effectively. · Understanding of SQL Server internals such as page allocation, buffer pool, and lock escalation. · Hands-on experience with backup/restore strategies and consistency checks (DBCC CHECKDB). · Experience with SQL Server Agent Jobs, alerts, and automation scripts (PowerShell or T-SQL). · Ability to configure and manage SQL Server high-availability features. · Exposure to tools like Redgate SQL Monitor, SolarWinds DPA, or similar is a plus. Nice to Have · Exposure to Azure SQL Database or cloud-hosted SQL Server infrastructure. · Basic understanding of ETL workflows using SSIS. · Microsoft Certification: MCSA / Azure Database Administrator Associate or equivalent. · Experience with database deployments in CI/CD pipelines. Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹700,000.00 per year Benefits: Provident Fund Education: Bachelor's (Preferred) Experience: Microsoft SQL Server: 3 years (Required) Location: Gurugram, Haryana (Required) Work Location: In person
Posted 1 week ago
15.0 years
0 Lacs
Hyderābād
On-site
Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SUSE Linux Administration Good to have skills : Linux, Linux Architecture Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code for multiple clients. Your day will involve collaborating with team members to perform maintenance and enhancements, ensuring that the applications function optimally and meet client needs. You will also be responsible for developing new features and troubleshooting issues, contributing to the overall success of the projects you are involved in. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Mentor junior professionals to enhance their skills and knowledge. - Continuously evaluate and improve development processes to increase efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in SUSE Linux Administration. - Experience in Installation, Configuration and Administration tasks in Linux Preferably on SUSE - Good understanding HTTP, DNS, TCP/IP, the OSI Model, Networking, and Load Balancing - Experience in handling NFS/CIFS, SFTP, Samba protocol - Deep knowledge about Linux boot process - Should have Linux Server Patching knowledge - Good Knowledge on Unix File System Management, File Permissions, Performance Monitoring - Knowledge of scripting (Bash, Pearl) - Experience in Public Cloud (Azure, AWS, GCP) Additional Information: - The candidate should have minimum 5 years of experience in SUSE Linux Administration. - This position is based at our Hyderabad office. - A 15 years full time education is required. 15 years full time education
Posted 1 week ago
7.0 years
3 - 6 Lacs
Hyderābād
On-site
In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. Work Location: Hyderabad General Summary The Windows Administrator / Analyst is responsible for developing, supporting, and optimising CommScope’s Windows-based and hybrid cloud infrastructure. This role will support both on-premises data centers and cloud (Azure/AWS) environments, ensuring high system performance, availability, and reliability. In addition to traditional Windows Server and VMware support, the role includes Azure cloud infrastructure management, Infrastructure as Code (IaC) using Bicep/Terraform, and automation through DevOps pipelines. How You’ll Help Us Connect The World Design, implement, and manage Windows server infrastructure (2012, 2016, 2019) across on-premise and Azure cloud environments. Support data centers and hyper-converged infrastructure (Cisco UCS, HPE, Dell, Nutanix) with high-availability configurations. Administer and automate VMware vSphere/ESXi environments, ensuring performance and failover readiness. Administer Azure IaaS workloads, storage accounts, VNets, NSGs, hybrid identities, and security groups. Create and manage Infrastructure as Code (IaC) using Terraform or Bicep for provisioning and change control. Automate deployments and server configurations using Azure DevOps Pipelines and PowerShell scripting. Monitor and troubleshoot system performance, network connectivity, and cloud-native resources. Perform regular system upgrades, patching, and vulnerability remediations in coordination with InfoSec. Lead implementation of backup and disaster recovery solutions using Veeam, Commvault, or NetBackup. Maintain clear and detailed documentation, including Visio diagrams, system inventories, SOPs, and cloud architecture diagrams. Collaborate cross-functionally to plan and execute new infrastructure projects and cloud migrations. Related Education & Experience Bachelor’s degree in information technology, Computer Science, or a related field. 7 to 9 years of total experience with a minimum of 5+ years in Windows Systems Administration, 3+ years in VMware, and recent hands-on Azure administration experience. Strong scripting background (PowerShell or Bash) for configuration and automation. Experience managing hybrid infrastructure and data center operations. You Will Excite Us If You Have Core Technical Skills Proven experience administering Windows 2012/2016/2019 (AD, DNS, DHCP). Certified Azure Administrator Associate (AZ-104) or higher preferred. Experience with Terraform or Bicep to manage Azure infrastructure as code. Hands-on experience with Azure DevOps pipelines, ARM templates, and automation workflows. Good understanding of cloud networking (VNet, NSG, VPN, ExpressRoute) and cloud storage (Blob/File/Managed Disks). VMware vSphere, ESXi administration and troubleshooting. Familiarity with Zerto, Veeam, Commvault, or other enterprise backup solutions. Experience supporting Cisco UCS, Dell EMC, or HPE physical infrastructure. Strong understanding of identity and access management – AD, Azure AD, LDAP integration. Bonus Skills Experience in AWS or GCP cloud operations is a plus. Experience with Red Hat Satellite or Linux systems (helpful in hybrid environments). Exposure to ITIL-based ticketing systems like ServiceNow. Understanding of SIEM tools, patch management, and system health monitoring. Why CommScope: CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow. If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope. CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope’s accommodation process and EEO policy at https://jobs.commscope.com/eeo
Posted 1 week ago
2.0 years
3 - 6 Lacs
Hyderābād
Remote
About Providence Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services. Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US. Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale. Why Us? Best In-class Benefits Inclusive Leadership Reimagining Healthcare Competitive Pay Supportive Reporting Relation Senior Analyst 1(Level 1.5 Support) About the Role We are looking for a highly skilled and customer-focused Tier 1.5 Support Engineer to join our IT Service Desk team. The Tier 1.5 Engineer is responsible for handling advanced support issues, resolving escalated technical problems, and serving as the point of contact between Tier 1 support and specialized IT teams. This role requires strong troubleshooting capabilities, excellent communication, and a deep understanding of IT infrastructure and end-user technologies Our Team culture: Work environment, which is collaborative and driven by Learning, Attention to details & Empathy towards customer Empowering & Enabling individuals and teams to realize their full potential. Focus on outcomes, solving our users pain points & predictable delivery Data driven decision making on vision & roadmap of IT Service Desk. What will you be responsible for: The ideal candidate will have a blend of technical, process & operational skills in service desk management, operations, customer interactions, call handling. The candidate should be skilled at applying her/ his experience with a focus on problem solving, supporting systems, operational excellence, service quality, reduction of manual toil with focus on End User experience. Candidate should be highly collaborative and has good working experience in Global operating setups. Customer Service : Personal responsibility for customer satisfaction. Professionally represents the ‘Face and Voice of IT’ in difficult situations, consistently strives to listen, understand, and support the needs of others in a sensitive manner. Quality : Performs challenging tasks efficiently and effectively. Anticipates problems and takes corrective action prior to completing the task. Sets challenging objectives and works against self-defined standards of excellence to continually improve personal performance. Problem Solving : Strong attention to detail and outstanding analytical skills. Collaboration : Ability to work effectively to build relationships with colleagues, customers, and management through positive interaction. Flexibility and response to change : Proven ability to organize multiple efforts and to respond to shifting priorities. Demonstrated ability to study, understand, adapt, and respond effectively to a constantly changing environment. Communications : Listens with sensitivity and openness. Actively seeks constructive feedback and remains open and receptive to it. Anticipates the information needs of others. Proven skills in communicating with clinical and technical customers. What would your day look like? Handle incidents and service requests escalated from Tier 1 support via ITSM tools (e.g., ServiceNow ) Troubleshoot and resolve hardware, software, and network issues for end users. Provide support for Windows/Mac OS, Microsoft 365, VPN, printers, mobile devices, and collaboration tools. Identify area of opportunity for latest Knowledge Articles towards enhanced FCR and supportability. Ensure production solutions are reliable, secure, and effective and that implemented solutions are continuously monitored and documented. Look for opportunities to Left Shift and Right Shift tickets to reduce overall customer pain points, manual toil, and cost per ticket. Execute operational excellence, tracking metrics and KPIs to drive governance, quality, and efficiency. Influence and improve existing processes through innovative behaviors and effective change management. Perform Data Quality Audit on Incident logging. Suggest required changes towards deriving incident patterns and trends. Perform monthly Incident Pattern and Theme analysis . Execute opportunities and drive automation to improve KPIs on ticket reduction, ticket cycle time and resolution rate. Perform administrative tasks and troubleshooting in the following environments including Citrix, Active Directory, Single Sign-On services, E-mail Exchange, Patient electronic health records and other applications as needed. Support Active Directory tasks: password resets, user account management, group policy troubleshooting. Manage remote access and connectivity issues (e.g., Citrix, VPN, RDP). Perform root cause analysis for recurring issues and document resolutions. Escalate unresolved incidents to Tier 3 or specialized teams with detailed documentation. Follow ITIL best practices for incident, problem, and change management. Support software deployments, updates, patching, and imaging of systems. Who are we looking for? 2-5 years of Industry experience in Service Management, Service Operations, IT Service Desk Operations Good Communications skills (Fluent English) Flexibility to work in 24*7 work environment ITIL v4 Foundation certification (Preferred) Required Skills: MS Outlook, Word, Excel, Internet, Power BI, SQL Experience with Active Directory, Exchange Online, and ITSM ticketing tools. BE/B-Tech or Equivalent degree. Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct. Contact our Integrity hotline also, read our Code of Conduct.
Posted 1 week ago
13.0 years
3 - 9 Lacs
Gurgaon
On-site
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Senior IO Engineering Consultant of Compute – Server/Compute Operations will be a critical technical lead responsible for contributing to technical aspects of our MPP customer IT Server infrastructure related to technology. The role requires at least 13-15 years of experience in designing, implementing and managing server infrastructure, modern IT practices and security compliance. The ideal candidate will bring in Solid troubleshooting skills and a proven technical lead in understanding customer’s technical requirements, propose technical solutions and get such solutions implemented and also drive continuous improvement in technical architecture, tooling and the service management processes. Primary Responsibilities: Lead complex technical projects in designing and implementing server , virtualization technologies and troubleshoot complex server performance issues Plan, design, implement, and maintain the organization's server and virtualization infrastructure to meet business needs and ensure optimal performance Monitor the availability, performance, and security of the server infrastructure on an ongoing basis Collaborate with cross-functional teams to ensure seamless integration between server ; infrastructure and other systems or applications Troubleshoot complex server problems and provide timely resolutions to minimize downtime Implement and enforce server hardening, accomplish 100% compliance with server patching, vulnerability remediation Conduct regular performance analysis of the server infrastructure to identify areas for improvement and implement necessary changes Develop and maintain documentation of server configurations, processes, procedures, and troubleshooting guides Stay up to date with emerging technologies, industry trends, and best practices related to server, virtualization infrastructure Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Any technical engineering degree or equivalent with 13+ years of experience Solid technical leadership abilities in Design, Implement and Manage Server, VMWare related virtualization technologies . Mentor, Motivate and Manage the team members to optimally support and resolve time-sensitive incidents, problems and escalations. Proven experience in customer-facing and stakeholder management with the ability to collaborate effectively across different teams within the organization Proven experience in managing enterprise-level server operations in a complex IT environment Solid experience and technical knowledge in virtualization technologies such as VMware, and Citrix, Hyper Converged Infrastructure such as Nutanix, system migrations and upgrades, server hardware maintenance and troubleshooting Experience with server monitoring tools such as SolarWinds, Nagios, Auvik & New Relic Excellent troubleshooting skills with the ability to analyze complex problems efficiently Solid understanding on service management process frameworks such as ITIL, processes such as incident/major incident/problem/change/escalation management, identify and fix potential gaps collaborating with service management experts to accomplish Operations Excellence goals At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #gen
Posted 1 week ago
5.0 years
0 Lacs
Ahmedabad
On-site
Team Lead – Linux Engineer Location: Ahmedabad Experience: 5+ Years Employment Type: Full-time Job Summary: We are looking for a skilled and experienced Linux Engineer – Team Lead to manage and guide our Linux support and infrastructure team. The ideal candidate will have hands-on Linux expertise, strong troubleshooting skills, and leadership experience. Key Responsibilities: Lead and mentor a team of Linux engineers Manage Linux-based infrastructure (Ubuntu, CentOS, RedHat, etc.) Monitor system performance and ensure high availability Troubleshoot server/network issues and coordinate resolution Perform system upgrades, patching, and security hardening Create and maintain documentation for systems and processes Coordinate with cross-functional teams for deployments and support Required Skills: ✅ Strong expertise in Linux OS (Ubuntu/CentOS/RedHat) ✅ Experience with Shell scripting, server configuration & security ✅ Familiar with virtualization, cloud environments (AWS/Linux VM) ✅ Understanding of networking, firewalls, DNS, etc. ✅ Excellent problem-solving & team management skills ✅ Good communication and client-handling capabilities Qualifications: Bachelor’s degree in IT, Computer Science, or related field 5+ years of Linux system administration experience (including 1–2 years in a lead role) Why Join Us? ✔️ Leadership role in a growing IT product company ✔️ Dynamic team environment ✔️ Career growth & learning opportunities Apply Now: Vishnu.andhale@elisiontec.com or call 9687608243
Posted 1 week ago
7.0 - 10.0 years
4 - 10 Lacs
Noida
On-site
SQL DBA responsibilities will be to manage cloud engineering activities for SQL Server databases 24/7/365 and would also drive automation activities along with providing SME support to SQL engineering team. SQL Server Engineer with strong expertise in: SQL Server configuration and administration AWS-hosted SQL environments T-SQL scripting PowerShell automation Ansible for infrastructure automation Bitbucket for version control and deployment automation Key Responsibilities Perform Database Administrator functions with SQL Server. Manage backup and recovery procedures and Database Performance Issues. Monitor Space usage; plan to close the Space Gaps by taking necessary action Following standards, write, maintain, and document monitoring scripts needed in support of applications. Migrate the database objects from one environment to other. Help in tuning the SQL queries for the Application Team. Create new SQL Server databases as per the Ameriprise Standards. Work with the Application teams to setup Security Model for their applications running on SQL Server databases. Configure the databases in High Availability Environments and troubleshoots issues related to the same. Monitor the SQL Server databases and make sure that they are up and running. Resolve the day-to-day incidents assigned to the team. Expert in Performance Tuning. Known to Database Modeling for creation of Database Objects. Client handling experience Required Qualifications Experience in troubleshooting and resolving database issues, including performance tuning and capacity planning. Proven expertise in database design, to include solid understanding of related programming languages, clustering, back-up/restore technologies, replication and security. 7 to 10 years of Application DBA experience in SQL Server on preexisting and new projects, including design and implementation of physical databases based on logical data models. Experience in Database Backup / Restore strategies. Experience in Clustering / Mirroring / Replication / HA / DR strategies. Experience in setting up the security model for the application using SQL Server as a back-end database. Experience in setting up the Resource Governor / Maintenance Plans and SQL Agent Jobs. Proven understanding of SQL coding required to understand performance implications and translate requirements to application developers. Experience in writing SQL Stored Procedures / Functions / Views etc. Experience in keeping the SQL database up and running and perform the health checks for the databases on periodic basis. Experience in helping the Application Team in tuning the SQL queries / batches. Experience in overall monitoring of SQL Server Databases. Expertise in writing scripts such as Shell, batch, or Power-Shell scripts, writing SQL queries to automate DB related jobs. Familiar with the automation tools like Ansible. Expertise in SQL Server installations and High availability configuration Expertise in SQL Server patching and troubleshooting Expertise in SQL Server Up gradation Preferred Qualifications Strong working knowledge of industry-standards database management tools. Demonstrated, successful experience working in a matrix, multi-vendor technology environment. Demonstrated ability to work effectively in urgent situations with high pressure and visibility. Strong written and verbal communication skills. Design, test, implement and maintain complex databases with the required organization, access methods, access time, validation checks and security to meet or exceed requirements. Develop, edit and maintain required documentation. Proactively evaluate, recommend and perform database upgrades and changes. Perform system optimization and improvement planning including, but not limited to, database performance analysis, capacity planning and system sizing. Stay abreast of and recommend improvements in technology and methodology to meet changing business needs and market demands, as well as provide for overall optimization of database administration function. Pro-actively monitor the performance of development and production databases to detect existing or potential incidents and/or performance issues. Perform tuning and maintenance to correct and prevent unplanned downtime or performance degradation. Ensure operation of database environments meet or exceed agreed upon service levels (e.g. availability and performance). Plan, schedule and manage the implementation of new databases and modifications to existing databases in a manner that avoids disruption to production and development systems. Set-up and manage database security, manage data purging/archiving activity and other day-to-day database administration activities. Provide ongoing support to operations and support teams as needed. Escalate and manage escalated issues as appropriate. Thorough knowledge of SQL Server configuration, High availability configuration, setting up the environment About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology
Posted 1 week ago
4.0 - 12.0 years
3 - 6 Lacs
Noida
On-site
Your Role Manage and maintain standards within the HCL BigFix infrastructure across enterprise endpoints Proactively monitor system health, patch compliance, and software deployment activities Assist users and teams with analysis and resolution of endpoint-related issues Develop and deploy Fixlets, Tasks, and Baselines for automation and compliance Generate reports on patch status, inventory, and audit readiness Your Profile 4 to 12 years of experience in BigFix Administration or Endpoint Management Proficient in Fixlet development, patching workflows, and compliance reporting Strong scripting skills in PowerShell, Bash, or VBScript for automation and customization Experience with SACM, ITIL Incident Management, and Change Management processes Familiarity with Microsoft technologies (Azure, AD, Exchange, SharePoint) What will you love working at Capgemini Work on enterprise-scale endpoint environments supporting global operations Expand your expertise in BigFix, ITSM integrations, and compliance automation Clear career progression from operations to architecture and leadership roles Be part of high-impact projects that ensure endpoint security and operational excellence Thrive in a diverse, inclusive, and agile environment that values innovation and collaboration
Posted 1 week ago
7.0 - 10.0 years
0 Lacs
Andhra Pradesh
On-site
SQL DBA responsibilities will be to manage cloud engineering activities for SQL Server databases 24/7/365 and would also drive automation activities along with providing SME support to SQL engineering team. SQL Server Engineer with strong expertise in: SQL Server configuration and administration AWS-hosted SQL environments T-SQL scripting PowerShell automation Ansible for infrastructure automation Bitbucket for version control and deployment automation Key Responsibilities Perform Database Administrator functions with SQL Server. Manage backup and recovery procedures and Database Performance Issues. Monitor Space usage; plan to close the Space Gaps by taking necessary action Following standards, write, maintain, and document monitoring scripts needed in support of applications. Migrate the database objects from one environment to other. Help in tuning the SQL queries for the Application Team. Create new SQL Server databases as per the Ameriprise Standards. Work with the Application teams to setup Security Model for their applications running on SQL Server databases. Configure the databases in High Availability Environments and troubleshoots issues related to the same. Monitor the SQL Server databases and make sure that they are up and running. Resolve the day-to-day incidents assigned to the team. Expert in Performance Tuning. Known to Database Modeling for creation of Database Objects. Client handling experience Required Qualifications Experience in troubleshooting and resolving database issues, including performance tuning and capacity planning. Proven expertise in database design, to include solid understanding of related programming languages, clustering, back-up/restore technologies, replication and security. 7 to 10 years of Application DBA experience in SQL Server on preexisting and new projects, including design and implementation of physical databases based on logical data models. Experience in Database Backup / Restore strategies. Experience in Clustering / Mirroring / Replication / HA / DR strategies. Experience in setting up the security model for the application using SQL Server as a back-end database. Experience in setting up the Resource Governor / Maintenance Plans and SQL Agent Jobs. Proven understanding of SQL coding required to understand performance implications and translate requirements to application developers. Experience in writing SQL Stored Procedures / Functions / Views etc. Experience in keeping the SQL database up and running and perform the health checks for the databases on periodic basis. Experience in helping the Application Team in tuning the SQL queries / batches. Experience in overall monitoring of SQL Server Databases. Expertise in writing scripts such as Shell, batch, or Power-Shell scripts, writing SQL queries to automate DB related jobs. Familiar with the automation tools like Ansible. Expertise in SQL Server installations and High availability configuration Expertise in SQL Server patching and troubleshooting Expertise in SQL Server Up gradation Preferred Qualifications Strong working knowledge of industry-standards database management tools. Demonstrated, successful experience working in a matrix, multi-vendor technology environment. Demonstrated ability to work effectively in urgent situations with high pressure and visibility. Strong written and verbal communication skills. Design, test, implement and maintain complex databases with the required organization, access methods, access time, validation checks and security to meet or exceed requirements. Develop, edit and maintain required documentation. Proactively evaluate, recommend and perform database upgrades and changes. Perform system optimization and improvement planning including, but not limited to, database performance analysis, capacity planning and system sizing. Stay abreast of and recommend improvements in technology and methodology to meet changing business needs and market demands, as well as provide for overall optimization of database administration function. Pro-actively monitor the performance of development and production databases to detect existing or potential incidents and/or performance issues. Perform tuning and maintenance to correct and prevent unplanned downtime or performance degradation. Ensure operation of database environments meet or exceed agreed upon service levels (e.g. availability and performance). Plan, schedule and manage the implementation of new databases and modifications to existing databases in a manner that avoids disruption to production and development systems. Set-up and manage database security, manage data purging/archiving activity and other day-to-day database administration activities. Provide ongoing support to operations and support teams as needed. Escalate and manage escalated issues as appropriate. Thorough knowledge of SQL Server configuration, High availability configuration, setting up the environment About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology
Posted 1 week ago
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