Conduct desktop-based research in defined business areas / market segments Identify potential clients and establish first contacts (cold contact) Create a constant flow of leads feeding the sales pipeline according to given KPIs goals Closely co-operate with BD managers in Europe Maintain customer records and prepare sales reports M.Sc. (Organic) Chemistry Excellent command of English, written and spoken At least 2+ years proven success in a chemistry CRO in a similar role Front-end sales skills proficiency with a major CRM tool Proficiency with LinkedIn, Sales Navigator, and similar tools

Title - MDM Architect Location - Remote Type - Contract Key Responsibilities: · Lead the architecture, design, and implementation of Informatica MDM solutions, focusing on customer and product master data domains. · Define and drive MDM strategy, standards, and best practices across the organization. · Collaborate with business and IT stakeholders to identify MDM needs and translate them into scalable, enterprise-grade solutions. · Provide technical leadership and guidance for MDM configurations, customizations, match/merge rules, data stewardship workflows, and integration patterns. · Oversee MDM tool management including performance tuning, version upgrades, and patching. · Design and maintain MDM data models and metadata standards. · Ensure data governance, quality, lineage, and security policies are implemented effectively. · Mentor and support MDM developers, analysts, and data stewards. · Stay abreast of industry trends and tools to continually enhance the MDM platform. Qualifications: · 10+ years of experience in Data Management or related fields, with at least 5 years in Informatica MDM. · Proven experience with Customer and/or Product MDM implementations. · Deep understanding of MDM architecture, match/merge logic, hierarchy management, data stewardship, and governance frameworks. · Hands-on experience managing the Informatica MDM Hub and associated components. · Strong knowledge of data integration techniques and experience with ETL tools. · Solid understanding of data modeling, relational databases, and metadata management. · Experience with cloud environments (e.g., AWS, Azure, GCP) and hybrid MDM deployments is a plus. · Excellent communication skills and ability to lead cross-functional teams. Preferred Certifications: · Informatica MDM Certification · TOGAF, DAMA, or other data architecture/governance-related certifications Show more Show less

Quick Take: We are looking for a motivated and detail-oriented junior to mid-level Database Administrator (DBA) with experience or strong interest in PostgreSQL. This is an excellent opportunity for candidates early in their database career to work in a collaborative IT environment and gain exposure to real-world production systems. The role involves supporting the design, implementation, and maintenance of PostgreSQL databases while ensuring high availability, performance, and data integrity. The Work: Database Implementation and Support • Assist in the installation, configuration, and maintenance of PostgreSQL databases. • Collaborate with senior DBAs and developers to understand database structure and application needs. • Support the creation and management of database objects (schemas, tables, indexes, views, functions). • Assist in the assessment, planning, and execution of database migrations from Microsoft SQL Server to PostgreSQL. • Work with tools such as pgloader, or custom scripts to migrate schema, data, and logic. • Participate in identifying incompatibilities and rewriting T-SQL logic into PL/pgSQL High Availability & Disaster Recovery • Learn and assist with PostgreSQL replication (streaming, logical) and HA technologies. • Participate in PITR (Point-in-Time Recovery), base backup strategies, and recovery testing processes under guidance. Monitoring and Alerting • Utilize monitoring tools (e.g., pg_stat_activity, Prometheus, pgAdmin) to observe performance metrics and database health. • Raise alerts and work with senior team members to troubleshoot performance or availability issues. Capacity Planning • Track basic storage and performance trends. • Assist in gathering data for future capacity planning. Backup and Recovery Operations • Run and validate pg_basebackup, pg_dump, and pgBackRest backups. • Participate in periodic backup restore drills and understand RTO/RPO implications. Performance Tuning • Hands-on PostgreSQL query planning using EXPLAIN (ANALYZE) and auto_explain. • Assist in analyzing long-running queries and identifying missing indexes. Security and Access Control • Manage PostgreSQL roles and privileges with oversight. • Participate in periodic access reviews and implement role-based access controls (RBAC). Patching and Updates • Support patching and PostgreSQL version upgrades under supervision. • Track new PostgreSQL releases and understand feature deprecations. Incident Handling • Assist in troubleshooting database-related incidents. • Escalate complex incidents with detailed documentation. Automation and Scripting • Write basic Bash, SQL, or Python scripts to automate regular maintenance tasks (e.g., VACUUM, backups). • Contribute to automation of alerts and log parsing Documentation • Maintain up-to-date documentation for database configurations and procedures. • Contribute to standard operating procedures (SOPs). Team Collaboration • Work closely with developers, sysadmins, and support teams. • Take part in team meetings, planning sessions, and code reviews where applicable. The Must- Haves • Bachelor's degree in Computer Science, Information Technology, or a related field. Experience: • 0 to 5 years of experience working with PostgreSQL. • For freshers, Internship or project-based exposure to database management is a plus. Required Skills: • Understanding of relational database concepts and pgSQL. • Exposure to POSTGRESQL installation & configuration, security, and basic tuning. • Problem-solving and analytical skills. Communication: • Strong verbal and written communication skills. • Ability to document processes and follow standard procedures. Good to have skills, but not mandatory: • Basic understanding of Microsoft SQL Server. • Basic understanding of Kubernetes, Helm, or container orchestration. • Knowledge of scripting languages like PowerShell or Bash. • Awareness of monitoring tools like Prometheus/Grafana or pgAdmin. Over the years, we’ve discovered that the most effective and successful associates at apexanalytix are people who have a specific combination of values, skills, and behaviors that we call “The apex Way”. Read more about The apex Way - https://www.apexanalytix.com/careers/ Benefits At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence. With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing The primary objective of this role is to Routing, Switching, Manage LAN, WAN, wireless Network and Knowledge of SDWAN Cisco Viptela Proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. Job Description Key Responsibilities: Proactively monitors the work queues. Hands on experience: Routing, Switching and Wireless technology. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an entry-level role where your primary focus will be providing managed services to ensure our clients' IT infrastructure and systems remain operational. Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively. You'll monitor client infrastructure and solutions, catching errors before or as soon as they occur. Your role will involve investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfilment. Whether it's providing telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your efforts are all about maintaining high standards of service quality. You'll also identify opportunities for optimization, whether it's reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements. Your role may occasionally extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring we're always ahead of the curve. Throughout your journey with us, you'll ensure that incidents and requests are resolved efficiently and comprehensively, escalating when necessary. You'll also help update existing knowledge or to share valuable insights, ensuring we continuously learn and improve. To thrive in this role, you need to have: Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools and ITSM processes. Strong planning skills, considering possible changes and circumstances. A strong work ethic, including the capacity to put in longer hours when necessary. Adaptability to changing environments. A client-focused approach, creating positive client experiences throughout their journey. The aptitude to communicate and work across different cultures and social groups. Excellent active listening skills, confirming understanding and seeking relevant information. A positive outlook and resilience under pressure. A bachelor’s degree in information technology/computing or equivalent experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an entry-level role where your primary focus will be providing managed services to ensure our clients' IT infrastructure and systems remain operational. Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively. You'll monitor client infrastructure and solutions, catching errors before or as soon as they occur. Your role will involve investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfilment. Whether it's providing telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your efforts are all about maintaining high standards of service quality. You'll also identify opportunities for optimization, whether it's reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements. Your role may occasionally extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring we're always ahead of the curve. Throughout your journey with us, you'll ensure that incidents and requests are resolved efficiently and comprehensively, escalating when necessary. You'll also help update existing knowledge or to share valuable insights, ensuring we continuously learn and improve. To thrive in this role, you need to have: Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools and ITSM processes. Strong planning skills, considering possible changes and circumstances. A strong work ethic, including the capacity to put in longer hours when necessary. Adaptability to changing environments. A client-focused approach, creating positive client experiences throughout their journey. The aptitude to communicate and work across different cultures and social groups. Excellent active listening skills, confirming understanding and seeking relevant information. A positive outlook and resilience under pressure. A bachelor’s degree in information technology/computing or equivalent experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing The primary objective of this role is to Routing, Switching, Manage LAN, WAN, wireless Network and Knowledge of SDWAN Cisco Viptela Proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. Job Description Key Responsibilities: Proactively monitors the work queues. Hands on experience: Routing, Switching and Wireless technology. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Working Days - Fixed 5 Days (Rotational shift) Timings: - 10:00 am to 07:00 pm PST (US Night Shift). Experience: Minimum 8+ years Responsibilities Providing technical support services to customers and internal staff. Analyzing and troubleshooting hardware and software issues. Resolving complex problems related to applications, networks, and systems. Installing, configuring, and maintaining Windows, Linux, and Mac OS. Identifying, diagnosing, and resolving network and system issues. Performing system backups and restores. Monitoring system performance and troubleshooting system errors. Ensuring customer satisfaction by providing prompt and courteous service. Candidate Requirements: ▪ Must be aware of Microsoft technologies such as AD, DNS, DHCP, IIS, FTP, Terminal Server, and application servers. ▪ Must know common networking concepts like IP addressing, VPN, Wi-Fi, LAN, MAN, WAN, SSH, Telnet, Firewall, Printer, etc. ▪ Must know Troubleshooting Laptop, Desktop, Printer, and other hardware. Should be aware of backup & restore technologies, Types of backups, online & offline backup, Server & Client patching, patch management, Windows update, upgrade & downgrade, Software upgrade & downgrade, etc. ▪ Should be aware of system monitor, network monitor, Remote access management, generating & managing reports, MDM Reports, inventory report, A/V reports, Risk intelligence reports, etc. ▪ Should know IT processes, Ticket management, and SolarWinds console management. Remote management tool, etc. ▪ Knowledge of network technologies (i.e., routers, switches, network, and routing protocols, DNS/DHCP) ▪ Knowledge & experience of troubleshooting for O365 admin, SharePoint, Teams, OneDrive, Azure AD. For desktop experience with Outlook, Excel, Teams, mapped drives, Windows 10/11. Company Benefits :  5 days working – Rotational week off.  Salary credited on the 3rd of every month.  Health Insurance.  Accidental Insurance.  Life Insurance.  Gratuity.  ESIC and Provident Fund (eligible employees).  Initial one-month free accommodation for outstation employees.  Night Cab Drop-off facility (on request-subsidize cost).  Work training programs.  Rewards C Recognition vouchers.  Team outings.  Annual get-togethers and many more. Show more Show less

What's the role? Are you ready to shape the future of our construction software? We're looking for passionate Senior DevOps Engineers to join our dynamic and international team. In this agile work environment, you'll play a crucial role in driving innovation within our Construction Software and IoT portfolio. As a Senior DevOps Engineer, you'll be at the forefront of developing, operating, and enhancing our cutting-edge cloud-native system landscape, including IoT capabilities, for our Connected Tool Service software applications. This is your chance to make a significant impact and grow with a company that values creativity, collaboration, and continuous improvement. Who is Hilti? Hilti is the place where innovation is harnessed to improve productivity, safety, and sustainability in the global construction industry and beyond. It's where solutions are born based on strong customer relationships, making it possible to build a better future. It's where 34,000 people across 120 different locations worldwide take pride in being part of the team. It's where people have the opportunity to explore their possibilities, unleash their potential, take responsibility for their personal development, and build their careers for the long term. In our Connected Tool Service department we develop innovative IoT solutions, from embedded software to cloud solutions - through our technologies in application software we take our customers to the next level of the technological progress What does the role involve? Convert requirements into robust application, infrastructure, and tool solutions, ensuring optimal capacity management Develop and validate cutting-edge infrastructure and tooling features to achieve ambitious product goals Guarantee product availability, reliability, security, and compliance through vigilant observability and essential operational tasks (e.g., backups, vulnerability scanning, patching) Build and deploy software using CI/CD principles (e.g., pipelines or build scripts) for seamless integration and delivery Work with product development teams to efficiently resolve incidents and maintain smooth operations Support day 2 operations by automating processes and continuously improving workflows Update and refine documentation and operational procedures for clarity and efficiency Partner with internal and external teams to manage and operate technical interfaces and capabilities effectively Diversity and inclusion is one of our key themes: in our team of over 34,000 employees worldwide, there are 135 different nationalities, 24% women worldwide and 20% women in management positions. What do we offer? We offer you a unique place to work, in which you are part of a creative and interdisciplinary team. We will give you a lot of responsibility to develop yourself and we´ll support you in shaping your individual career path. In addition, we offer you innovative and personalized Benefits, such as Internal mentoring program Fitness and health benefits Flexible working arrangements The mission of the Hilti Group is "Making Construction Better," based on a passionate and inclusive team, as well as an employee and performance-oriented corporate culture. Integrity, courage, teamwork, and commitment are essential for Hilti - both today and tomorrow. We are proud to say that we not only talk about our values but also live them every day. What you need is: Minimum 7 years ‘experience in system management or development for embedded and Kubernetes-based, distributed customer-facing applications, ideally with IoT domain experiences Exceptional skills in deployment, integration, configuration management, and troubleshooting for cloud-native technologies such as Kubernetes or Crossplane Completed university degree (Bachelor or Master) in Computer Science, Business Information Technology, Information System, or a related field Strong understanding of implementing and maintaining modern distributed development toolchains (e.g. GitLab, JIRA) Experience in developing software in GoLang and managing infrastructure-as-code through Terraform Excellent analytical and conceptual abilities with a high goal-oriented working approach Proven team player with excellent communication skills in an agile, interdisciplinary, and international environment Proficient in Englisch, German is a plus Why should you apply? Are you passionate about technology and eager to make a global impact? Strengthen our Construction Software technology and platform team within a dynamic, product-oriented software development organization. With your expertise, enthusiasm, and people-oriented approach, you'll drive technological innovation and enhance our connected tool service software offering. Show more Show less

Required 7+ years of experience candidates Network Specialist & Network Engineer New Delhi WFO - 5 days FTE Key Skills – Should be responsible for all network activities at data centre and DR like installations, upgradations, migration, incident, performance tuning activities, reporting and patching etc. Should be well versed in Switching, Routing and network equipment. Should have worked on Leaf & Spine Architecture in Data Centre Should have good knowledge in monitoring network with tools (Cisco IOS, PRTG, NetFlow, etc.) Should have worked on large scale data Centre network. Management of Configuration changes of switches/routers when required & periodic backup of configurations Should be able to configure and troubleshooting of Layer2 protocols, such as: VLAN, Private VLANS, VTP, STP, DTP, Trunking, Stacking, Ethernet channel, DOT1Q, ISL, SVI etc. • Should be able to configure IPSEC tunnel between locations. Should be able to configure and troubleshooting of Layer3 Protocols such as: BGP, EIGRP, OSPF, Static Routing, High Availability Protocols (HSRP, VRRP, GLBP), Floating Static Routing, Failover etc. Should provide support for IPv4, IPv6, NTP, ACLs, Route-map, Prefix-Lists, PBR, AAA, TACAS, RADIUS, CEF, IPv6 CEF, SLA, TRACK, SNMP, EEM, Syslog, Flow-export, RADIO, EVPN-VXLAN. Should be able to configure and troubleshooting of Network Load Balancers Datacentre core switching and routing upgrade & maintenance. Router access control management. Fault management of routers and switches. Corrective actions to resolve faults to ensure high network uptime. Troubleshooting and debugging of problems. Deploy monitoring tools for identifying problem areas and early rectifications if require. Periodic fine-tuning to ensure optimal network availability Regular checking for proper functioning of network and assets deployed Should be well versed with EMS tools. Incident, Change and Configuration Management, IOS Upgradation, change request management. Show more Show less

Job Summary: We are hiring a Server Engineer ( 2-12 years experience) to manage and maintain Windows, virtualization in a BPO setup. Key Responsibilities: • Administer and troubleshoot Windows servers, AD, DNS, DHCP • Manage virtualization (VMware, Hyper-V) and cloud services (AWS/Azure). • Ensure server security, patching, backups, and disaster recovery. • Automate tasks using PowerShell/Scripting. Requirements: • 7-8 years in server administration. • Hands-on with Windows, virtualization. • Experience with backup solutions and security best practices. • Ability to work night shifts in a BPO environment. Apply now and be part of our dynamic IT team Show more Show less

Job Title: Team Lead – Production Support Experience Required: 11 Years Band: C1 Domain: Banking – Applications Number of Positions: 11 Location: Mumbai (Malad / Turbhe) / Hyderabad (Gachibowli) Mandatory Skills: Oracle HTTP Server (OHS) WebLogic Oracle DB Linux / Unix OS Secondary Skills: Windows Server AppDynamics IIS MS SQL Server Key Responsibilities: Troubleshoot and resolve application/system issues and outages swiftly. Execute and manage Level-1 Service Request (SR) closures. Perform daily checklist executions including End of Day (EOD) and Beginning of Day (BOD) job monitoring. Conduct daily health checks for applications, middleware, and DB servers. Support server inductions and Disaster Recovery (DR) drill executions. Handle data purging activities and backend database updates. Monitor alerts from tools and coordinate with relevant teams for resolution. Schedule and manage planned activities; ensure UAT signoff and downtime confirmation. Execute and support CRs related to application deployments. Manage SSL certificate renewals and compliance activities such as OS patching and server maintenance. Maintain and review backup policies and inventory. Perform Oracle/SQL DB upgrades, reindexing, and statistics gathering. Review and upgrade unsupported DB/WebLogic/OHS/WAS/IHS/OS versions. Identify opportunities for process automation and perform resource trend analysis. Prepare and share audit-related data and participate in inter-team discussion calls. Maintain SOPs and generate regular status reports for senior leadership. Manage compliance and governance activities for tech operations. Collaborate with internal/external auditors and resolve their observations. Exhibit excellent team leadership and stakeholder management skills. Show more Show less

We’re looking for a proactive IT Generalist with 2+ years of experience to manage and support our internal technology ecosystem. From hardware and networking to software provisioning and system security, you’ll be the go-to person for keeping our people, devices, and tools running smoothly. If you're hands-on with infrastructure but also comfortable managing SaaS tools, user accounts, and software setups, this role is built for you. Key Responsibilities Set up and maintain laptops, desktops, docking stations, and peripherals for all team members across the organization. Configure and troubleshoot internal network setups, including Wi-Fi, LAN, VPN, firewalls, and basic router/switch operations. Manage IT assets and hardware inventory—from procurement to warranty tracking and documentation. Provide Tier 1 & Tier 2 support for hardware, OS, and software issues across Windows, macOS, and Linux environments. Provision and manage SaaS tools and user accounts (Google Workspace, Slack, Zoom, Notion, etc.) with clear access protocols. Monitor endpoint security, system performance, and compliance, ensuring safe and reliable operations across all devices. Document IT processes and explore automation or scripting (Bash, Python, or PowerShell) to streamline workflows. Qualifications Minimum 2 years of hands-on experience in IT support, infrastructure, or system administration. Strong understanding of hardware setup, desktop troubleshooting, and network configurations . Comfortable working across multiple operating systems (Windows, macOS, Linux). Familiar with SaaS tool management, access control , and basic security protocols. Experience in handling endpoint compliance, software patching , and performance monitoring. Bonus: Exposure to IT automation, scripting , or workflow optimization is a plus. Excellent communication skills and a proactive approach to problem-solving. Show more Show less

Analyst – MySQL Database Administration Job Description: · Install, configure, maintain, and database systems, schema, tables, indexes, procedures, and permissions. · Create backup / recovery of databases for MySQL . · Ensure SQL Transactional Replication (Create / monitor / resolve) is occurring successfully. · Conduct regular performance tuning, indexing, and normalization of database systems . · Develop and test SQL scripts for task automation and reporting. · Install/Migrate/Administrate MySQL to MariaDB. · Ensure server downtime resulting from maintenance and improvements are limited to non-production hours whenever possible. · Db patching and db. upgrade/migrate. Resource monitoring and requirement analysis. Position Requirements: · Bachelor’s degree in information technology, Computer Science or other related discipline a plus. · Minimum of 5 years of experience in database administration, specifically in MySQL alone. · Must have knowledge on MySQL Installation and Replication · Thorough training and demonstrated analytical and technical skills in installing, configuring, integrating and administering MySQL within the Linux / LAMP stack. · Experience including, but not limited to, MySQL, MariaDB, Linux RedHat, Apache, and PHP or other scripting languages. · Hands-on experience supporting Highly Available (HA) database environments with solutions such as clustering. This should include supporting a (3) node MySQL cluster. · Excellent written and verbal communication skills. · Ability to work as a team member in a fast-paced environment. · Ability to manage and communicate project tasks, status, and deadlines. · Looking only for immediate joiner. · Candidate should be within Pune location. · Should be ready to do work from office and US Shift. Additional Qualifications: · Experienced in working within a multi-tiered architecture environment, supporting B2B and/or hosting operations. · Experience with open-source software, including LAMP software bundle. · Working knowledge in NoSQL/MongoDB Show more Show less

Job Title: Hitachi Storage Resident Engineer (L2/L3) Location: Mumbai & Delhi Job Type: Full-Time Experience: 5+ Years Job Summary: We are seeking a highly experienced and knowledgeable Hitachi Storage SME to manage, design, support, and optimize enterprise storage environments & migration projects leveraging Hitachi storage technologies. The ideal candidate will possess deep expertise in Hitachi Virtual Storage Platform (VSP), Hitachi Ops Center Suite, replication technologies, and storage performance tuning. Key Responsibilities: Storage Infrastructure Design & Architecture: Lead the design, deployment, and optimization of enterprise storage environments, including SAN, storage solutions. Architect and implement large-scale storage solutions that meet the organization’s data management, performance, and business continuity needs. Plan and implement storage upgrades, migrations, and new system deployments. Advanced Troubleshooting & Incident Management: Act as the final escalation point for complex storage issues, performing deep-dive troubleshooting and issue resolution. Work with vendors and cross-functional teams to resolve critical storage-related incidents, including those impacting data availability, performance, and security. Ensure that root cause analysis (RCA) is conducted for major incidents, and take corrective actions to prevent recurrence. Capacity & Performance Optimization: Analyze storage performance metrics and apply optimization techniques to ensure optimal system performance and capacity planning. Forecast future storage needs and recommend proactive measures for scaling storage solutions based on trends and business requirements. Ensure storage environments meet SLAs (Service Level Agreements) for availability, performance, and recovery. Data Protection & Disaster Recovery: Design and implement enterprise-level disaster recovery strategies, ensuring systems can be restored quickly and efficiently in case of failure. Oversee data replication, backup, and restore operations across complex storage environments. Regularly test recovery procedures to ensure that RTO (Recovery Time Objective) and RPO (Recovery Point Objective) requirements are met. Security & Compliance: Ensure that storage systems adhere to security policies, including data encryption, access controls, and other security measures. Ensure compliance with industry regulations and internal security policies, performing audits and vulnerability assessments where necessary. Vendor Management & Relationship: Liaise with storage hardware and software vendors to resolve complex issues, ensure timely patching, and optimize vendor-supported systems. Evaluate and recommend new storage technologies, products, and tools to enhance the overall infrastructure. Documentation & Knowledge Management: Maintain detailed documentation of storage system architectures, configurations, performance metrics, and troubleshooting steps. Share knowledge with junior team members and provide training on best practices for storage administration. Collaboration & Leadership: Lead cross-functional teams on major storage-related projects, such as migrations, capacity planning, or system upgrades. Work closely with network, server, and cloud teams to ensure seamless integration between storage and other infrastructure components. Provide mentorship to L2 administrators, ensuring their professional growth and knowledge. Required Skills & Qualifications: 5+ years of experience in enterprise storage administration with at least 3+ years in Hitachi VSP storage systems. Strong hands-on expertise with Hitachi Ops Center Suite, Hitachi Device Manager, and replication solutions (TrueCopy, ShadowImage, etc.). Experience with SAN fabric management (Brocade preferred), multipathing, and host connectivity. Proficiency in scripting (PowerShell, Python, or shell scripting) for automation of storage tasks. Solid understanding of storage performance tuning and troubleshooting techniques. Experience with integration into VMware, Windows, UNIX/Linux platforms. ITIL foundation or experience working in ITIL-aligned environments preferred. Hitachi Certified Professional or equivalent certifications are a plus. Soft Skills: Excellent communication and documentation skills Strong analytical and problem-solving capabilities Ability to work independently and as part of a global team If you're a passionate Hitachi Storage SME looking to take your skills to the next level in a dynamic and growing organization, we would love to hear from you! Send in your latest updated resume to jobs@steadfastitconsulting.in Please do submit all your details on https://zfrmz.in/DTKV9h3tIgNEUd6iwiH3 Show more Show less

As the Techno-Functional Lead, you will be responsible for coordinating with various stakeholders managing projects, feasibility, prioritization, initiation, execution, audit, compliance and closure for all project work related to the program. Required to handle complex solution designing, integration, co-ordination, and support between As the Techno-Functional Lead, you will be responsible for coordinating with various stakeholders managing projects, feasibility, prioritization, initiation, execution, audit, compliance and closure for all project work related to the program. Required to handle complex solution designing, integration, co-ordination, and support between Mobile Wallet (Payzapp), Credit card (PIXEL) & banking application and integration with core systems like Flexcube and other core products . Performing the full audit cycle including risk management and control management over operations’ effectiveness, financial reliability and compliance with all applicable directives and regulations Prepare and present reports that reflect audit’s results and document process Co-ordinate with various Internal audit, compliance, VAPT, security, Csite and various teams towards the application audit cycles. Proven knowledge of auditing standards and procedures, laws, rules and regulations, db baseline, os patching, cloud resources compliance Knowledge on ISO8583 messaging standards, Visa, MCE Interchanges, Debit and Credit cards, Mobile banking is essential, HSM Hardware security modules processes and key management is essential Organizes reports to comply with applicable guidelines and provides documentation to support Clearly and concisely communicates (oral and written) audit findings and recommendations to the stakeholders. Understanding of AWS cloud technology and AWS services Conduct follow up audits to monitor management’s interventions Should have strong customer handling and user management skills. Should work with minimal supervision and carry end-to-end ownership of deliverables. Should track and report progress proactively. Job Responsibilities (JR) • Co-ordinate and manage Mobile Wallet, switching, Card Issuance/Management, Digital Channels interface application • Familiarity and hands-on experience on Audit, Compliance, PCI DSS, CSITE, SAR audit, security, Internal & External VAPT, FOSS, Pre & Post go live observations remediations, PRISMA compliance requirement is mandatory • Proven experience in setting up and managing various stakeholders including internal engineering teams, vendor teams, risk and compliance teams preferably in the digital and financial services industry. • Proficiency in Agile methodologies and experience in leading Agile transformations within development teams. • Excellent leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. • Strong problem-solving and decision-making abilities, with a proactive and results-driven approach. • Good understanding of AWS Cloud Services EC2, EKS, RDS, Redshift, Kafka services & banking application and integration with core systems like Flexcube and other core products. Performing the full audit cycle including risk management and control management over operations’ effectiveness, financial reliability and compliance with all applicable directives and regulations Prepare and present reports that reflect audit’s results and document process Co-ordinate with various Internal audit, compliance, VAPT, security, Csite and various teams towards the application audit cycles. Proven knowledge of auditing standards and procedures, laws, rules and regulations, db baseline, os patching, cloud resources compliance Knowledge on ISO8583 messaging standards, Visa, MCE Interchanges, Debit and Credit cards, Mobile banking is essential, HSM Hardware security modules processes and key management is essential Organizes reports to comply with applicable guidelines and provides documentation to support Clearly and concisely communicates (oral and written) audit findings and recommendations to the stakeholders. Understanding of AWS cloud technology and AWS services Conduct follow up audits to monitor management’s interventions Should have strong customer handling and user management skills. Should work with minimal supervision and carry end-to-end ownership of deliverables. Should track and report progress proactively. Job Responsibilities (JR) • Co-ordinate and manage Mobile Wallet, switching, Card Issuance/Management, Digital Channels interface application • Familiarity and hands-on experience on Audit, Compliance, PCI DSS, CSITE, SAR audit, security, Internal & External VAPT, FOSS, Pre & Post go live observations remediations, PRISMA compliance requirement is mandatory • Proven experience in setting up and managing various stakeholders including internal engineering teams, vendor teams, risk and compliance teams preferably in the digital and financial services industry. • Proficiency in Agile methodologies and experience in leading Agile transformations within development teams. • Excellent leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. • Strong problem-solving and decision-making abilities, with a proactive and results-driven approach. • Good understanding of AWS Cloud Services EC2, EKS, RDS, Redshift, Kafka services Show more Show less

Job Description PayPay is looking for an experienced Cloud-Based AI and ML Engineer. This role involves leveraging cloud-based AI/ML Services to build infrastructure as well as developing, deploying, and maintaining ML models, collaborating with cross-functional teams, and ensuring scalable and efficient AI solutions particularly on Amazon Web Services (AWS). Main Responsibilities 1. Cloud Infrastructure Management : - Architect and maintain cloud infrastructure for AI/ML projects using AWS tools. - Implement best practices for security, cost management, and high-availability. - Monitor and manage cloud resources to ensure seamless operation of ML services. 2. Model Development and Deployment : - Design, develop, and deploy machine learning models using AWS services such as SageMaker. - Collaborate with data scientists and data engineers to create scalable ML workflows. - Optimize models for performance and scalability on AWS infrastructure. - Implement CI/CD pipelines to streamline and accelerate the model development and deployment process. - Set up a cloud-based development environment for data engineers and data scientists to facilitate model development and exploratory data analysis - Implement monitoring, logging, and observability to streamline operations and ensure efficient management of models deployed in production. 3. Data Management : - Work with structured and unstructured data to train robust ML models. - Use AWS data storage and processing services like S3, RDS, Redshift, or DynamoDB. - Ensure data integrity and compliance with set Security regulations and standards. 4. Collaboration and Communication : - Collaborate with cross-functional teams including DevOps, Data Engineering, and Product Management teams. - Communicate technical concepts effectively to non-technical stakeholders. 5. Continuous Improvement and Innovation : - Stay updated with the latest advancements in AI/ML technologies and AWS services. - Provide through Automations means for developers to easily develop and deploy their AI/ML models on AWS. Tech Stack - AWS: - VPC, EC2, ECS, EKS, Lambda, MWAA, RDS, ElastiCache, DynamoDB, Opensearch, S3, CloudWatch, Cognito, SQS, KMS, Secret Manager, KMS, MSK,Amazon Kinesis, CodeCommit, CodeBuild, CodeDeploy, CodePipeline, AWS Lake Formation, AWS Glue, SageMaker and other AI Services. - Terraform, Github Actions, Prometheus, Grafana, Atlantis - OSS (Administration experience on these tools) - Jupyter, MLFlow, Argo Workflows, Airflow Required Skills and Experiences - More than 5+ years of technical experience in cloud-based infrastructure with a focus on AI and ML platforms - Extensive technical hands-on experience with computing, storage, and analytical services on AWS. - Demonstrated skill in programming and scripting languages, including Python, Shell Scripting, Go, and Rust. - Experience with infrastructure as code (IAC) tools in AWS, such as Terraform, CloudFormation, and CDK. - Proficient in Linux internals and system administration. - Experience in production level infrastructure change management and releases for business-critical systems. - Experience in Cloud infrastructure and platform systems availability, performance and cost management. - Strong understanding of cloud security best practices and payment industry compliance standards. - Experience with cloud services monitoring, detection, and response, as well as performance tuning and cost control. - Familiarity with cloud infrastructure service patching and upgrades. - Excellent oral, written, and interpersonal communication skills. Preferred Qualifications - Bachelor’s degree and above in a technology related field - Experience with other cloud service providers (e.g GCP, Azure) - Experience with Kubernetes - Experience with Event-Driven Architecture (Kafka preferred) - Experience using and contributing to Open Source tools - Experience in managing IT compliance and security risk - Published papers / blogs / articles - Relevant and verifiable certifications Remarks ＊Please note that you cannot apply for PayPay (Japan-based jobs) or other positions in parallel or in duplicate. PayPay 5 senses Please refer PayPay 5 senses to learn what we value at work. Working Conditions Employment Status Full Time Office Location Gurugram (Wework) ※The development center requires you to work in the Gurugram office to establish the strong core team. Show more Show less

Key Responsibilities: First point of contact for end-users via phone, email, chat, or ticketing system. Log and categorize support tickets in the ITSM system. Troubleshoot and resolve IT issues: password resets, printer issues, network connection, email problems, etc. Provide timely communication and escalate unresolved tickets as needed. Resolve escalated technical issues requiring advanced troubleshooting. Support configuration, deployment, and testing of Linux-based applications and services. Diagnose and troubleshoot OS-level issues including boot failures, kernel panics, file system errors, and permission problems Monitor system performance and resource utilization using tools like top, htop, vmstat, iostat, and netstat Handle problems involving: o OS and application errors o Network configurations o File permissions, domain policies, and Active Directory o Coordinate with other IT teams on infrastructure or security-related matters. o Create and maintain technical documentation for recurring issues and solutions. PowerShell & Automation Tasks: Use PowerShell scripts to automate: User account creation, modification, and disabling (Active Directory) Bulk password resets and group membership updates Software installations and patch deployment Log and event analysis for troubleshooting Create reusable scripts for recurring service requests (e.g., mailbox provisioning, profile cleanup). Maintain a script repository and ensure scripts follow security and compliance best practices. Contribute to process automation and system efficiency improvements. Overall Responsibilities: Support user onboarding/offboarding: hardware setup, software provisioning, account configuration. Maintain hardware/software inventory records. Monitor alerts, system health, and ticket queues to ensure timely resolution. Update and expand the internal knowledge base with how-to guides and fixes. Assist in endpoint security compliance (e.g., antivirus, patching). Experience 5+ years of hands-on experience in IT support roles. Proven experience in troubleshooting Windows / Linux-based environments. Exposure to service desk tools like 365, ServiceNow, Freshservice, ManageEngine, or Zoho Desk. Experience working in SLA-driven environments and customer support teams. Show more Show less

Job ID R-228823 Date posted 06/11/2025 Job Title: Engineer - Infrastructure Operation Advisor Career Level - C2 Introduction to role Are you ready to take on a dynamic role that combines Windows system administration with cutting-edge observability and monitoring solutions? We are looking for a skilled and motivated Windows + Observability/Monitoring Engineer to support and optimize our enterprise IT infrastructure. In this hybrid role, you will work closely with infrastructure, DevOps, and application teams to proactively identify issues, implement effective monitoring strategies, and enhance system health across both on-premises and cloud environments. Are you up for the challenge? Accountabilities As an Infrastructure Operation Advisor, you will be responsible for ensuring the visibility, performance, and reliability of critical systems. Your role will involve designing, deploying, and managing observability and monitoring solutions. You will collaborate with various teams to maintain system health and proactively address potential issues. Your expertise will be crucial in building and managing dashboards, alerts, and performance metrics for critical infrastructure. Essential Skills/Experience Bachelor’s degree or equivalent with 4-6 years Operational experience in Windows Server/VMware administration Experience in managing Incidents, Problems, changes and capacity management aspects. Demonstrated ability handling large number of incidents via. Any ITSM tool Flexibility to work in shifts on rotational basis covering Americas, EMEA and ASIAPAC regions 24*7 Experience with Service Now ITSM tool is preferred. Experience working in converged infrastructure, UCS, HP Administer, maintain, and troubleshoot Windows Server environments (2016/2019/2022). Ensure OS patching, configuration compliance, and security hardening. Design, implement, and maintain infrastructure monitoring solutions (e.g., SolarWinds, Dynatrace, Prometheus, Zabbix, Datadog, etc.). Build and manage dashboards, alerts, and performance metrics for critical infrastructure. Ensure infrastructure monitoring solutions support compliance and audit requirements. Desirable Skills/Experience When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. At AstraZeneca, our work has a direct impact on patients by transforming our ability to develop life-changing medicines. We empower the business to perform at its peak by combining brand new science with leading digital technology platforms and data. Join us at a crucial stage of our journey as we become a digital and data-led enterprise. With the backing and investment to succeed, we're driving cross-company change to redefine the entire industry. Here, you can innovate, take ownership, and explore new solutions in a modern technology environment. Ready to make a difference? Apply now to join our team! AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements. Engineer - Infrastructure Operation Advisor Posted date Jun. 11, 2025 Contract type Full time Job ID R-228823 APPLY NOW Why choose AstraZeneca India? Help push the boundaries of science to deliver life-changing medicines to patients. After 45 years in India, we’re continuing to secure a future where everyone can access affordable, sustainable, innovative healthcare. The part you play in our business will be challenging, yet rewarding, requiring you to use your resilient, collaborative and diplomatic skillsets to make connections. The majority of your work will be field based, and will require you to be highly-organised, planning your monthly schedule, attending meetings and calls, as well as writing up reports. Who do we look for? Calling all tech innovators, ownership takers, challenge seekers and proactive collaborators. At AstraZeneca, breakthroughs born in the lab become transformative medicine for the world's most complex diseases. We empower people like you to push the boundaries of science, challenge convention, and unleash your entrepreneurial spirit. You'll embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges. Here, diverse minds and bold disruptors can meaningfully impact the future of healthcare using cutting-edge technology. Whether you join us in Bengaluru or Chennai, you can make a tangible impact within a global biopharmaceutical company that invests in your future. Join a talented global team that's powering AstraZeneca to better serve patients every day. Success Profile Ready to make an impact in your career? If you're passionate, growth-orientated and a true team player, we'll help you succeed. Here are some of the skills and capabilities we look for. 0% Tech innovators Make a greater impact through our digitally enabled enterprise. Use your skills in data and technology to transform and optimise our operations, helping us deliver meaningful work that changes lives. 0% Ownership takers If you're a self-aware self-starter who craves autonomy, AstraZeneca provides the perfect environment to take ownership and grow. Here, you'll feel empowered to lead and reach excellence at every level — with unrivalled support when you need it. 0% Challenge seekers Adapting and advancing our progress means constantly challenging the status quo. In this dynamic environment where everything we do has urgency and focus, you'll have the ability to show up, speak up and confidently take smart risks. 0% Proactive collaborators Your unique perspectives make our ambitions and capabilities possible. Our culture of sharing ideas, learning and improving together helps us consistently set the bar higher. As a proactive collaborator, you'll seek out ways to bring people together to achieve their best. Responsibilities Job ID R-228823 Date posted 06/11/2025 Job Title: Engineer - Infrastructure Operation Advisor Career Level - C2 Introduction to role Are you ready to take on a dynamic role that combines Windows system administration with cutting-edge observability and monitoring solutions? We are looking for a skilled and motivated Windows + Observability/Monitoring Engineer to support and optimize our enterprise IT infrastructure. In this hybrid role, you will work closely with infrastructure, DevOps, and application teams to proactively identify issues, implement effective monitoring strategies, and enhance system health across both on-premises and cloud environments. Are you up for the challenge? Accountabilities As an Infrastructure Operation Advisor, you will be responsible for ensuring the visibility, performance, and reliability of critical systems. Your role will involve designing, deploying, and managing observability and monitoring solutions. You will collaborate with various teams to maintain system health and proactively address potential issues. Your expertise will be crucial in building and managing dashboards, alerts, and performance metrics for critical infrastructure. Essential Skills/Experience Bachelor’s degree or equivalent with 4-6 years Operational experience in Windows Server/VMware administration Experience in managing Incidents, Problems, changes and capacity management aspects. Demonstrated ability handling large number of incidents via. Any ITSM tool Flexibility to work in shifts on rotational basis covering Americas, EMEA and ASIAPAC regions 24*7 Experience with Service Now ITSM tool is preferred. Experience working in converged infrastructure, UCS, HP Administer, maintain, and troubleshoot Windows Server environments (2016/2019/2022). Ensure OS patching, configuration compliance, and security hardening. Design, implement, and maintain infrastructure monitoring solutions (e.g., SolarWinds, Dynatrace, Prometheus, Zabbix, Datadog, etc.). Build and manage dashboards, alerts, and performance metrics for critical infrastructure. Ensure infrastructure monitoring solutions support compliance and audit requirements. Desirable Skills/Experience When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. At AstraZeneca, our work has a direct impact on patients by transforming our ability to develop life-changing medicines. We empower the business to perform at its peak by combining brand new science with leading digital technology platforms and data. Join us at a crucial stage of our journey as we become a digital and data-led enterprise. With the backing and investment to succeed, we're driving cross-company change to redefine the entire industry. Here, you can innovate, take ownership, and explore new solutions in a modern technology environment. Ready to make a difference? Apply now to join our team! AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements. APPLY NOW Explore the local area Take a look at the map to see what’s nearby. Reasons to Join Thomas Mathisen Sales Representative Oslo, Norway Christine Recchio Sales Representative California, United States Stephanie Ling Sales Representative Petaling Jaya, Malaysia What we offer We're driven by our shared values of serving people, society and the planet. Our people make this possible, which is why we prioritise diversity, safety, empowerment and collaboration. Discover what a career at AstraZeneca could mean for you. Lifelong learning Our development opportunities are second to none. You'll have the chance to grow your abilities, skills and knowledge constantly as you accelerate your career. From leadership projects and constructive coaching to overseas talent exchanges and global collaboration programmes, you'll never stand still. Autonomy and reward Experience the power of shaping your career how you want to. We are a high-performing learning organisation with autonomy over how we learn. Make big decisions, learn from your mistakes and continue growing — with performance-based rewards as part of the package. Health and wellbeing An energised work environment is only possible when our people have a healthy work-life balance and are supported for their individual needs. That's why we have a dedicated team to ensure your physical, financial and psychological wellbeing is a top priority. Inclusion and diversity Diversity and inclusion are embedded in everything we do. We're at our best and most creative when drawing on our different views, experiences and strengths. That's why we're committed to creating a workplace where everyone can thrive in a culture of respect, collaboration and innovation.

Job Opportunity: IT Support Team Lead Location: Hyderabad, India Employment Type: Full-Time Experience: 6-7 years Company Overview: AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. Position Overview: We are seeking a highly motivated and technically skilled IT Support Team Lead to oversee and support our IT operations. The ideal candidate will have solid hands-on experience in Desktop Support, AV/VC technologies, Server Administration, and Networking, and a strong background in managing and mentoring technical teams. This role demands a self-starter who is results-driven, detail-oriented, and thrives in dynamic environments. You will be the go-to person for technical escalations, while also leading a team to deliver consistent and high-quality IT services. Key Responsibilities Lead the IT support team, providing technical guidance and day-to-day direction to ensure service quality and efficiency. Deliver end-to-end support for desktop/laptop environments, including hardware setup, software installations, troubleshooting, and peripheral management. Oversee and support Audio/Visual and Video Conferencing systems for internal and external meetings. Handle server-related tasks including setup, configuration, routine maintenance, patching, and troubleshooting for Windows/Linux servers, Active Directory, and file/print servers. Provide Level 2/3 support for network infrastructure, including routers, switches, firewalls, and load balancers. Ensure smooth operation and security of networking protocols (TCP/IP, DNS, DHCP, VPN, OSPF, BGP). Perform physical and logical network layer support for LAN/WAN environments and wireless access points. Coordinate smart hands support for both network and server infrastructure across local and remote sites. Manage onboarding processes: preparing IT assets, provisioning user accounts, and configuring access to necessary tools and systems. Collaborate with other departments and vendors on system upgrades, migrations, and technical projects. Document all procedures, network diagrams, and incident reports for knowledge base and compliance Key Skills Desktop support (Windows, macOS, productivity apps) AV/VC platforms (Zoom, Teams, Webex) Server administration (Windows Server, AD, Group Policy, file/print services) Networking (TCP/IP, DNS, DHCP, VPNs, OSPF, BGP) Hands-on experience with L2/L3 networking devices (Cisco, Fortinet, Palo Alto, etc.) Strong understanding of firewalls, load balancers, and wireless networks. Excellent problem-solving skills and a strong customer service mindset. Experience with ITSM/ticketing platforms (e.g., ServiceNow, Jira, Zendesk). Why AVASO Technology? Join a dynamic and innovative team with a global presence. Opportunities for career growth and continuous learning. Competitive salary and benefits package. Work with cutting-edge technologies to shape the future of IT solutions. How to Apply: Ready to take your career to the next level? Apply now by clicking the "Easy Apply" button or send your resume to gauri.kaushik@avasotech.com or Taleads@avasotech.com. AVASO Technology is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less

Who You'll Work With You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact. In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference. When you join us, you will have Continuous learning Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey. A voice that matters From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. Global community With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. Exceptional benefits In addition to a competitive salary (based on your location, experience, and skills), we offer a comprehensive benefits package, including medical, dental, mental health, and vision coverage for you, your spouse/partner, and children. Your Impact In this role, you will independently manage and administer data analytics platforms including Tableau, KNIME Analytics, Microsoft Power BI, and Microsoft Fabric across On-Premises, AWS, Azure, and EKS environments. Your core responsibilities will include performing upgrades, patching, service monitoring, troubleshooting performance issues, collaborating with vendors, supporting users, managing platform resources, and ensuring service availability. You will evaluate security controls, recommend infrastructure improvements, and support dashboard performance and operational issues, contributing directly to platform stability and scalability. You are expected to develop, adapt, and deliver solutions aligned with evolving cloud Analytics technologies and business needs. In this role, you will work in shifts (excluding night shifts) and provide rotational weekend on-call support from Gurugram (India). You will work directly with global customers, resolve escalated infrastructure issues, and recommend engineered solutions. Your responsibilities will also include reviewing and enforcing policies for analytics systems, AWS, and Azure environments, ensuring high availability, security, access management, and compliance with internal standards. Strong collaboration with IT teams, stakeholders, contractors, and vendors is essential to drive operational excellence and continuous improvement. Your Qualifications and Skills Bachelor's or master's degree in information technology from an accredited college/university. 3+ years of work experience in managing, supporting & engineering of Business Intelligence/Analytical tools primarily KNIME, Tableau, Power BI, Fabric, AWS/Azure cloud services. Strong expertise with the KNIME Platform, including KNIME Hub administration, user and team management, job queue monitoring, and real-time hub monitoring. Skilled in upgrading and managing KNIME Executors, troubleshooting and resolving Hub issues, integrating KNIME with various data sources, utilizing KNIME Hub APIs, and applying licenses. Proficient in performance tuning of KNIME workflows, backup and restore procedures, generating support bundles, publishing workflows, and understanding KNIME extensions. Strong technical knowledge in Cloud and Containerization Platforms, particularly EKS (Elastic Kubernetes Service) clusters, with an understanding of architecture components like pods, namespaces, and nodes; proficient in starting and stopping pods, creating, and modifying Docker images, managing artifacts with JFrog, executing kubectl command lines, and utilizing Linux commands and scripting. Expertise with Tableau Online (SaaS), performance tuning, best practices, backup/restore, upgrades, vendor management, security models, data migration, integration, and extensions; comprehensive understanding of Tableau architecture, processes, and licensing models. Technical knowledge of Tableau Products and versions including Tableau Server, Tableau Cloud, Tableau Prep, Tableau Bridge, Tableau Desktop. Good Understanding of Power BI Administration administer and maintain the Power BI platform, including Power BI Service, Power BI Desktop, and Power BI Mobile; configure and manage Power BI gateways, data sources, and datasets to ensure optimal performance and availability; oversee user access, roles, and permissions, support user onboarding, provide training on Power BI tools and best practices, and monitor user activities to ensure compliance with security and governance policies. Sound Understanding of developing, designing, and maintaining dashboards and Analytics, managing and utilizing the Analytical platform to extract meaningful insights from it. Understanding working and managing Public Clouds like Amazon Web Services (AWS)/Microsoft Azure. Understanding RDBMS systems, PostgreSQL, MongoDB, PL/SQL, ETL, Business Intelligence, and Data Analytics. Relevant Tableau, KNIME, Power BI, Fabric, AWS, Azure certifications would be a plus point. Strong problem solving and troubleshooting skills. Distinct quality mindset and service attitude. Strong zero defect & DevOps mindset. Good understanding of Agile /Scrum framework. Solid interpersonal and communication skills. The ability to work both independently and in project teams in a remote team setting. Strong process management background, in developing and optimizing processes. Skills to communicate complex ideas effectively. Ability to communicate effectively - both verbally and in writing - in English as well as the local office language. Show more Show less

Job Description Install, configure, and maintain Linux servers and workstations. Implement and manage system security measures, including user access control, patching, and hardening. Monitor system performance and resource utilization, identifying and resolving bottlenecks. Manage user accounts, permissions, and access rights. Perform regular system backups and implement disaster recovery procedures. Troubleshoot hardware and software issues related to Linux systems. Automate routine tasks using scripting languages (e.g., Bash, Python). Manage and maintain network services such as DNS, DHCP, and NFS. Collaborate with development and operations teams to support application deployments and infrastructure needs. Document system configurations, procedures, and troubleshooting steps. Stay up-to-date with the latest Linux distributions, security updates, and best practices. What You'll Bring Proven experience as a Linux System Administrator (ideally 3+ years). Strong understanding of Linux operating systems (e.g., CentOS, Ubuntu, Red Hat). Experience with system installation, configuration, and maintenance. Solid knowledge of security principles and best practices for Linux environments. Proficiency in scripting languages such as Bash and/or Python for automation. Experience with monitoring tools (e.g., Nagios, Zabbix, Prometheus). Familiarity with network services (DNS, DHCP, NFS). Excellent troubleshooting and problem-solving skills. Strong communication and collaboration Skills : Experience with virtualization technologies (e.g., VMware, VirtualBox, KVM). Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their Linux services. Experience with configuration management tools (e.g., Ansible, Chef, Puppet). Knowledge of containerization technologies (Docker, Experience with log management and analysis tools (e.g., ELK stack). About Us Were an international team that specialize in building technology products & then helping brands grow with multi-channel demand generation marketing. We have in-house experience working for Fortune companies, e-commerce brands, technology SaaS companies & VC-funded startups. We have assisted over a dozen billion-dollar companies with consulting, technology, operations, and digital agency capabilities in managing their unique brand online. We have a fun and friendly work culture that also encourages employees personally and professionally. EbizON has many values that are important to our success as a company: integrity, creativity, innovation, mindfulness and teamwork. We thrive on the idea of making life better for people by providing them with peace of mind. The people here love what they do because everyone from management all way down understands how much it means living up close-to someones' ideals which allows every day feel less stressful knowing each person has somebody cheering him. Equal Opportunity Employer EbizON is committed to providing equal opportunity for all employees, and we will consider any qualified applicant without regard to race or other prohibited characteristics. Flexible Timings Flexible working hours are the new normal. We at EbizON believe giving employees freedom to choose when to work, how to work. It helps them thrive and also balance their life better. Global Clients Exposure Our goal is to provide excellent customer service and we want our employees to work closely with clients from around the world. That's why you'll find us working closely with clients from around the world through Microsoft Teams, Zoom and other video conferencing tools. Retreats & Celebrations With annual retreats, quarterly town halls and festive celebrations we have a lot of opportunities to get together. (ref:hirist.tech) Show more Show less

Company : eNoah Employment Type : Full-time Location : Chennai, Tamil Nadu, India (On-site) Role Summary eNoah is seeking a highly skilled and experienced Cloud Senior Engineer to join our dynamic team in Chennai. This critical role is responsible for the comprehensive management, optimization, and security of our cloud infrastructure and services. The Cloud Senior Engineer will be instrumental in designing, developing, and deploying robust cloud-based applications, administering Linux servers, and ensuring peak system performance and data integrity across various cloud platforms. This position demands a strong focus on implementing cloud security best practices and collaborating effectively with cross-functional teams to deliver scalable and secure cloud computing Responsibilities : Cloud Infrastructure Management & Architecture Design, implement, and manage scalable, reliable, and secure cloud infrastructure solutions across major cloud providers (e.g., AWS, Azure, GCP). Oversee the provisioning, configuration, and maintenance of cloud resources, including virtual machines, storage, networking, and serverless components. Ensure adherence to architectural best practices, cost optimization, and resource utilization Performance & Optimization : Continuously monitor and analyze system performance metrics, identifying bottlenecks and implementing proactive tuning strategies for cloud-based applications and services. Optimize resource allocation and configurations to ensure high availability, fault tolerance, and efficient operation of all cloud Management & Maintenance : Oversee the design, deployment, and ongoing maintenance of various cloud-based database systems, including relational (e.g., PostgreSQL, MySQL, SQL Server) and NoSQL (e.g., MongoDB, Cassandra, DynamoDB). Ensure database performance, scalability, backups, recovery, and Server Administration : Perform advanced administration, configuration, and troubleshooting of Linux servers within cloud environments. Manage patching, security updates, system logs, and shell scripting to automate routine tasks and enhance operational Security & VAPT Management : Implement, manage, and continuously improve cloud security best practices, policies, and procedures (e.g., IAM, network security, encryption, data protection). Lead or actively participate in Vulnerability Assessment and Penetration Testing (VAPT) efforts, ensuring timely remediation of identified vulnerabilities. Ensure compliance with relevant security standards and regulatory Application Development & Deployment : Collaborate with development teams to design, develop, test, and deploy cloud-native applications and services. Implement CI/CD pipelines for automated and efficient software delivery into cloud Support & Troubleshooting : Provide expert-level technical support for complex cloud computing solutions, diagnosing and resolving intricate issues related to infrastructure, applications, and databases. Lead root cause analysis (RCA) efforts for critical & Mentorship : Collaborate effectively with cross-functional teams, including developers, QA engineers, project managers, and security analysts, to achieve project goals. Mentor and guide junior engineers, sharing knowledge and fostering a culture of continuous learning and : Experience : 5+ years of extensive hands-on experience in Cloud Computing and Infrastructure Management. Cloud Platform Expertise : Proven experience with at least one major cloud provider (AWS, Microsoft Azure, or Google Cloud Platform); multi-cloud experience is a strong plus. Infrastructure Skills Strong understanding of cloud architecture principles (e.g., high availability, disaster recovery, scalability). Proficiency in Linux administration and shell scripting. Experience with Infrastructure as Code (IaC) tools (e.g., Terraform, CloudFormation, Azure Resource Manager) is highly desirable. Experience with containerization technologies (e.g., Docker, Kubernetes). Database Management : Strong experience with databases (RDBMS and NoSQL) and robust database management practices. Security Acumen : Demonstrated proficiency in VAPT (Vulnerability Assessment and Penetration Testing) management and the implementation of cloud security best practices. Problem-Solving : Exceptional problem-solving and troubleshooting skills for complex cloud environments. Communication : Excellent verbal and written communication abilities, with the capacity to articulate technical concepts clearly to diverse audiences. Collaboration : Strong collaboration and teamwork skills, with experience working in Agile/Scrum methodologies. Education : Bachelors degree in Computer Science, Information Technology, or a related engineering field. Certifications (Plus) : Relevant cloud certifications such as AWS Certified Solutions Architect (Associate/Professional), Microsoft Certified: Azure Solutions Architect Expert, Google Cloud Professional Cloud Architect, or similar. (ref:hirist.tech) Show more Show less

Job Title : Linux System Administrator (3 to 5 Years Experience) Location : Pune Work from Office Department : IT / Infrastructure Job Type : Full-Time About Us Position Overview : We are seeking a highly skilled Linux System Administrator with 3 to 5 years of experience in managing Linux-based systems. The ideal candidate will have practical knowledge in Linux, Vmware and Networking. The role requires someone who can manage and optimize Linux servers while ensuring system security and reliability in a production environment. Key Responsibilities System Administration : Administer, configure, and maintain Linux servers (primarily Red Hat, CentOS, Ubuntu). Networking & Connectivity : Configure and troubleshoot network services and protocols (DNS, DHCP, NFS, VPNs, SSH, TCP/IP) to ensure smooth communication between systems. Web Server Management : Manage, configure, and optimize web servers like Apache and Nginx for performance, security, and scalability. Proxy Configuration : Configure and maintain reverse proxies using Nginx or other proxy solutions to efficiently manage traffic and load balancing. File Systems Management : Administer Linux filesystems and Network File Systems (NFS) to ensure remote file sharing and storage management. OS Patching & Updates : Regularly apply patches, security updates, and OS upgrades to keep systems secure and compliant with the latest standards. OS Security & Hardening : Implement and enforce security policies, including firewall configurations, SELinux, and SSH key management. Regularly perform security audits and ensure compliance with security best practices. System Optimization : Develop and implement strategies to optimize Linux systems, including kernel tuning, file system management, and performance monitoring, to maximize efficiency and resource utilization. Documentation and Training : Develop and maintain comprehensive documentation for Linux systems and processes, including configuration guides, standard operating procedures, and incident reports. Provide training and mentorship to juniors and collegues. Collaboration : Collaborate with cross-functional teams, including system administrators, network engineers, and application developers, to support Linux infrastructure requirements and initiatives. Participate in architectural discussions and provide recommendations for system improvements and enhancements. Performance Monitoring : Monitor system performance, analyze logs, and identify potential bottlenecks, optimizing resources to ensure smooth operation, good understanding of the open files, kernel parameters. Backup & Recovery : Plan and execute backup strategies for critical data and ensure the recovery process is efficient and tested regularly. Automation & Scripting : Write and maintain automation scripts (e.g., Bash, Python) for system maintenance tasks, software deployments, and monitoring. Troubleshooting & Support : Provide technical support and resolve system issues promptly, ensuring minimal downtime. Firewall & Security Tools : Experience in managing firewalls (e.g., iptables, firewalld) and security tools. Virtualization : Hands-on experience with virtual environments such as VMware, KVM, or Docker. Willingness to learn and work on AWS Cloud. Skills & Qualifications Experience: 3 to 5 years of experience in Linux administration, with demonstrated leadership in administering and optimizing Linux-based systems. Expertise in Linux operating systems, including Red Hat Enterprise Linux (RHEL), CentOS, Ubuntu, and Debian, with proficiency in system installation, configuration, and troubleshooting. Strong understanding of networking, storage, and virtualization technologies in Linux environments. Experience with automation tools and scripting languages such as Shell, Python, or Perl. Knowledge of security best practices and tools for Linux systems, including firewalls, intrusion detection/prevention systems, and vulnerability scanning. Excellent analytical, problem-solving, and communication skills, with the ability to lead cross-functional teams and collaborate effectively with stakeholders at all levels. Willingness to work in nights shifts or support 24 x 7 Coverage as per the Business needs. Cloud Platforms: Experience with cloud-based Linux systems (AWS, GCP, Azure). Monitoring Tools: Experience using monitoring tools (e.g., Nagios, Prometheus, Zabbix, Grafana) for system health checks and alerts. Database Knowledge: Basic understanding of relational databases like MySQL, PostgreSQL, or similar. Soft Skills: Strong problem-solving skills, attention to detail, and ability to work under pressure in a fast-paced environment. Education & Certifications Bachelors degree in Computer Science, Information Technology, or a related field (preferred). Relevant certifications such as RHCSA, RHCE, CompTIA Linux+, or equivalent are highly preferred. (ref:hirist.tech) Show more Show less

About ETS ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide. Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide. The Engineer Lead, Digital Workplace Services is responsible for delivery of assigned workplace technologies and services. The Engineer Lead manages and continuously improves digital workplace technology and integrations with adjacent technologies. The Engineer seeks to automate or eliminate repeatable tasks and reduce administrative overhead for workplace operations, including configuration variations, performance issues and security vulnerabilities. The Engineer Lead collaborates with technology sourcing partner(s), technology vendors, product managers, Information Security and legal or compliance teams to ensure alignment to company policy and applicable legislation. The role includes ITIL service management activities. Recommends improvements that reduce support costs & optimize performance. Implement, monitor and provide continuous improvement of digital workplace technologies (endpoint hardware, software, services and SaaS tools) Integrate digital workplace technologies with adjacent technologies (identity, security, vulnerability management, IT service and asset management, remote access, etc.) Work collaboratively with service delivery partner(s) to ensure stability and security of digital workplace technology through effective management and timely patching Actively participate in resolving high-priority incidents and problems, troubleshooting efforts, and capacity/availability planning sessions Assess criticality of services and applications and automates testing of those deemed critical before patching and upgrades Provide IT support for escalated incidents. Consistently formulate solutions to solve incidents. Ensure timely response and resolution working with IT’s service delivery partners Monitor technology trends and seek ways to enhance continuous improvement initiatives Work collaboratively with architecture providing input to technology roadmap Lead and/or participate in technology POCs and Pilots Lead planning and implementation of new or upgraded technology services Ensure that management of technologies is consistent with established architectural standards Play a lead role in the integration of digital workplace technologies and services Provide concise and timely communication regarding department activity to senior management and other ETS business and technical stakeholders to enable strategic decision making Assume responsibility for delivery of assigned services and technologies Manage service delivery provider for assigned services and technologies to achieve established SLAs and KPIs Provide innovative recommendations for process improvements Ensure that assigned services and technologies conform to ETS standards Continuously identify process risks or gaps and offer solutions to address these problems Adhere to ethical standards and comply with the laws and regulations applicable to your job function. Bachelor's degree in computer science, Information Technology, Engineering, or related field is required or relevant experience 6+ years of progressively responsible experience as a Digital Workplace Engineer, or Systems Engineer, in mid to large-sized organizations Digital workplace tool management expertise: management tools, techniques, monitoring and integration Experience with a continuous engineering or other agile methods to keep pace with frequent changes and to reduce complexity Experience using automation to drive continuous improvement Technology Skills Required End user devices and device management (primarily Windows and MAC OSx based) Mobile devices & technologies Microsoft InTune / JAMF Pro Microsoft Azure Virtual Desktop (or similar virtual desktop solution) Networking Solutions, WiFi and LAN-based Telephony, IP and PABX based Secure Print Solutions, devices and technologies Digital Collaborative meeting technology and collaboration spaces (Microsoft Teams preferred) AV technologies Service Now App Store Software packaging and deployment Other Skills Required Tech Savvy. Ability to quickly learn, implement and utilize new technologies Analytical and problem solving. Combines and organizes information into meaningful patterns; identifies underlying relationships, causes and effects; and combines pieces of information to form conclusions or general rules. Ability to tie together solutions across technologies Strong interpersonal skills. Ability to work across business lines at senior levels to influence and effect change to achieve common goals Communications. Excellent oral and written communication skills Detail-oriented. Consistently takes a thorough, accurate, organized and quality-centered approach Organizing and prioritizing. can effectively address projects, requests and other competing priorities Customer Focused. Keeps the employee experience at the forefront when participating in pilots, during incident escalation and resolution, and all aspects of service delivery. ITIL process frameworks Problem management / RCA Process metrics & governance Quality methodologies -- Lean / LSS Ability to execute Detail-oriented Conceptual thinking Teamwork and collaboration ETS is mission driven and action oriented We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning. We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth! As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you! ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity. Show more Show less