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2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
The purpose of your role is to be responsible for configuring and maintaining the software and other technological aspects of the project being run for the Wipro client. You will provide assistance in configuring applications based on client requirements. It is essential to collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners. Planning and executing assigned configuration tasks within deadlines is a key aspect of your responsibilities. You will offer system configuration support based on changing business needs and assist in system analysis, design, development, and testing activities. Additionally, you will provide support in developing, implementing, and testing patch releases and system upgrades. Maintenance of the configuration archive and its upkeep is an important task. You must ensure 100% compliance with configuration standards and procedures. Making changes to existing configuration processes as per client requirements and maintaining proper documentation/log are crucial aspects of your role. Analyzing and resolving configuration issues in a timely manner is also part of your responsibilities. You will be responsible for MIS Management, Reporting & Backend Support. This includes preparing daily and monthly status reports on certain configuration parameters as required by the client and stakeholders. Documentation and reporting as per the client's needs on configuration standards are essential. You must ensure issue resolution in the minimum time possible concerning any modification or change requested by the client. Your deliverables will focus on Continuous Integration, Deployment, and achieving 100% error-free onboarding and implementation, throughput %, and adherence to the schedule. Quality & CSAT are key metrics, including on-time delivery, troubleshooting queries, customer experience, and completion of assigned certifications for skill upgradation.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
The role entails being responsible for configuring and maintaining software and other technological aspects of the project for the Wipro client. Your duties include providing assistance in configuring applications based on client requirements, collating configuration requirements, obtaining approvals, planning and executing configuration tasks within deadlines, providing system configuration support, assisting in system analysis, design, development, and testing activities, and supporting in developing, implementing, and testing patch releases and system upgrades. Moreover, you will be responsible for maintaining the configuration archive, ensuring 100% compliance with configuration standards and procedures, making changes to configuration processes as per client requirements, maintaining proper documentation and logs, and analyzing and resolving configuration issues promptly. Additionally, you will handle MIS Management, Reporting, and Backend Support by preparing daily and monthly status reports on specific configuration parameters as required by the client and stakeholders, documenting and reporting as per client needs on configuration standards, and resolving issues efficiently regarding any modifications or changes requested by the client. Your deliverables will include ensuring Continuous Integration, Deployment with 100% error-free onboarding and implementation, adherence to schedules and quality standards, achieving high CSAT scores, troubleshooting queries to enhance customer experience, and completing assigned certifications for skill upgradation.,
Posted 2 weeks ago
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