762 Patch Management Jobs - Page 8

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Document and Reporting Compliance Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Showcasing your leadership skills, you will drive the team towards successful project completion and client satisfaction. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the team in project planning and execution- Ensure adherence to project timelines and quality standards- Facilitate communication between team members and stakeholders Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Document and Reporting Compliance- Strong understanding of compliance regulations and reporting standards- Experience in designing and implementing compliance solutions- Knowledge of SAP systems and reporting tools- Ability to analyze and interpret complex data- Excellent communication and leadership skills Additional Information:- The candidate should have a minimum of 5 years of experience in SAP Document and Reporting Compliance- This position is based at our Pune office- A 15 years full-time education is required Qualification 15 years full time education

Role & responsibilities Excellent communication skills both written and verbal. High level of understanding and proven management of SCCM hierarchy Experience with MDM Platform Intune/Co-management. Knowledge of Windows operating system, patching, enterprise class desktop hardware and software such as Windows 10, Mobile Device OS, and antivirus. Remote management and troubleshooting. Advance knowledge and technical ability of WSUS within SCCM/MECM. Patching concepts, best practices and troubleshooting skills. Strong analytical, troubleshooting, and problem-solving skills. Able to work effectively under deadlines in a fast-paced, changing environment. Ability to organize and manage multiple requests with frequently conflicting priorities. Strong team player - collaborates well with others to solve problems and actively incorporates input from various sources. Should have understanding of multi-tiered SLA management, Incident Management, Change Management, and Problem Management. Added Advantage if candidate possess below Microsoft certificates: Installing and Configuring Windows Server 2012; Exam 70-410 (MCSE) Administering Windows Server 2012; Exam 70-411 (MCSA) Administering Microsoft System Center Configuration Manager and Cloud Services Integration; Exam 70-703 Microsoft SCCM Intune Certification; Exam 70-696 ITIL v4 Preferred candidate profile Responsible for managing and maintaining the SCCM/MECM hierarchy. Troubleshoot issues related to different SCCM/MECM components like, Management Point, Distribution Point, Reporting Services, Software Update Point, WSUS, Cloud Management Gateway, IBCM etc. Create Applications and Packages and deployment via SCCM and troubleshoot issues related to Application deployment, package deployment etc. Manage Endpoints and Servers using SCCM and troubleshoot Client related issues to ensure SCCM/MECM client health. Ensuring Servers and Endpoints are patched on monthly basis via SCCM/MECM with their standards. Should also be able to troubleshoot Software Update Point/WSUS and Client specific patching issues. Should have hands on experience with generating monthly reports through SSRS, create patching dashboard, client health dashboards and any other custom reports based on customer requirements. Should have basic understanding on concepts of Operating System Deployment. Should possess a fair technical understanding of task sequences and troubleshooting. Responsible for performing regular Intune/Co-Management related tasks like, Add Users, User Groups, Assign Intune licenses to Users, Device Enrollment etc. Responsible for managing MDM and MAM policies, customize company portal, assign apps to groups or users, configure app protection policies etc. Management of Incidents and Work Requests in ITSM tools like Service Now, BMC Remedy etc, ensuring SLA's and KPI's are achieved. Work closely with team members and collaborate with others to facilitate and achieve Team objectives or goals. #LI-KR2

A career in our Advisory Acceleration Centre is the natural extension of PwC's leading class global delivery capabilities. We provide premium, cost-effective, high-quality services that support process quality and delivery capability in support,

As an Information Security Engineer III at NCR's Global Information Security team, your role will involve developing and implementing NCR's corporate information security program. This program aims to safeguard the confidentiality, integrity, and availability of information resources. Your responsibilities will include architecture and design for information security controls, policy enforcement, security awareness training, risk management, assessment, monitoring, incident management, and threat and vulnerability management. You will be tasked with identifying, analyzing, and mitigating vulnerabilities within the systems by conducting regular vulnerability assessments using tools like Rapid7. It is crucial to collaborate with cross-functional teams to ensure the security of the infrastructure. You will generate detailed reports for stakeholders, prioritize and remediate security vulnerabilities, and work closely with the Incident Response team during security incidents. Additionally, you will be responsible for patch management, developing security best practices, providing training sessions, maintaining documentation, and staying updated with the latest security trends. To qualify for this role, you should have a Bachelor's degree in Computer Science, Information Security, or a related field, along with a minimum of 5 years of experience in vulnerability management. Proficiency in using vulnerability management tools, a strong understanding of network protocols, operating systems, and security architectures, as well as experience with incident response and patch management processes are required. Excellent analytical and problem-solving skills, effective communication skills, knowledge of relevant security frameworks, and the ability to prioritize work are essential for success in this position. Additionally, you should be willing to learn new tools and processes to continuously improve the vulnerability management program.,

NTT DATA is looking for a Configuration Senior Analyst -SCCM to join their team in Noida, Bangalore, Coimbatore, Tier 2 & Tier 3, Uttar Pradesh (IN-UP), India. As a Configuration Senior Analyst -SCCM, you will be responsible for various tasks related to Software distribution, application deployments, Patch Management, Inventory Management, Image Management, and troubleshooting Windows server/client and Networking issues. Key Responsibilities: - Excellent knowledge of Software distribution and application deployments. - Working knowledge of configuration management software such as System Centre Configuration Manager (SCCM) & Intune. - Deep understanding of Patch My PC. - Proficiency in Inventory Management, Software distribution, Patch Management using SCCM & Intune. - Knowledge of Image Management using SCCM & Intune. - Ability to develop custom deployment scripts (VBS, batch etc.). - Understanding of Package server, Task server, PXE server concepts. - Strong troubleshooting skills for Windows server/client and Networking issues. - Ability to create custom scripts for inventory gathering from clients. - Handling test and release of applications and Patches using SCCM. - Generating custom reports using SQL queries or MYSQL. - Mid-level knowledge about SCCM & Intune infrastructure, primary site servers, secondary site servers, and distribution points. Qualifications: - 5-6 years of relevant experience or equivalent combination of education and work experience. - Basic understanding of scripting technologies and batch commands. - Basic knowledge of windows server administration including AD, domains, policies, etc. - In-depth knowledge of configuration management principles and best practices. - Good communication and written skills. About NTT DATA: NTT DATA is a global innovator of business and technology services, serving 75% of the Fortune Global 100. They are committed to helping clients innovate, optimize, and transform for long-term success. With experts in more than 50 countries and a robust partner ecosystem, NTT DATA offers services in business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is a leading provider of digital and AI infrastructure worldwide and a part of NTT Group, investing over $3.6 billion each year in R&D. Visit us at us.nttdata.com,

As a Senior Principal Information Security Analyst at NTT DATA, you will be a highly skilled and advanced subject matter expert responsible for influencing and leading the implementation of the information security strategy. You will align it with business goals and industry best practices. Your role will involve acting as a consultant in the design and implementation of security systems to protect the organization's computer networks from cyber-attacks. Additionally, you will set and maintain security standards, contributing to maintaining a secure and compliant environment. You will also be responsible for coaching and mentoring junior resources within the team and providing high-level insights of industry best practices. Your key responsibilities will include monitoring security alerts and events from various sources, investigating potential threats, and escalating incidents as necessary. You will assist in the implementation and monitoring of security controls, including firewalls, intrusion detection systems, and access controls. Conducting regular vulnerability assessments, analyzing scan results, and prioritizing and remediating identified vulnerabilities will also be part of your role. You will support the incident response team in investigating security incidents, documenting findings, and participating in remediation efforts. Furthermore, you will ensure compliance with industry standards such as GDPR and ISO 27001 by conducting assessments and implementing necessary controls. Installing security measures, operating software to protect systems and information infrastructure, documenting security breaches, and assessing the damage they cause are also essential aspects of your role. You will collaborate with cross-functional teams, IT, and other teams to ensure security measures are integrated into the organization's processes and projects. To thrive in this role, you will need to have excellent communication skills to convey technical information effectively to non-technical stakeholders. Strong analytical thinking and problem-solving skills are crucial to prevent hacking on the network. Leadership skills to identify and evaluate potential risks, as well as the ability to work both independently and collaboratively in a fast-paced environment, are also required. Proficiency in understanding firewalls, proxies, SIEM, antivirus, and IDPS concepts, as well as familiarity with security frameworks, standards, and regulations, is essential. Academic qualifications and certifications required for this role include a Bachelor's degree or equivalent in information security, cybersecurity, computer science, or related field. A Master's degree or equivalent is advantageous. Security certifications such as CompTIA Security+, CISSP, or CISM are also beneficial. Significant demonstrated experience in information security or cybersecurity, working in a global IT organization, computer network penetration testing, security assessment, and vulnerability scanning tools, as well as coaching and mentoring junior team members, are necessary for this position.,

As a Senior Service Desk Engineer at Vertafore, you will play a crucial role in supporting our IT Service Desk by handling complex user issues, escalations, and serving as a technical subject matter expert for junior IT Service Desk agents. Your responsibilities will include assisting in training new team members, documenting and updating knowledge-base articles, participating in quality analysis and metrics reporting, and identifying opportunities for continuous process improvement. You will collaborate with team leads, peers, and support engineers to enhance service delivery and ensure a seamless user experience. Your core responsibilities will involve: - Providing support to Vertafore's global employees across the US and India in a 24x5 model - Demonstrating a proven ability to troubleshoot and resolve technical and procedural issues effectively - Installing, troubleshooting, and supporting Windows and Mac operating systems, laptops, Microsoft Office365, Active Directory, group policies, user access management, antivirus software, VPN, encryption tools like Bitlocker or PGP, and MFA (Multi-Factor Authentication) - Delivering remote IT support using best practices and various communication methods such as MS Teams, Zoom, email, ServiceNow, and tele-calls - Assisting in managing IT assets inventory, ensuring software compliance, and participating in audits - Maintaining a roster and generating daily SLA reports - Supporting patch management for end-user computing systems To excel in this role, you should possess: - Strong oral and written communication skills with the ability to manage escalations and address customer concerns empathetically - Proficiency in ITIL Incident and Problem Management - Experience with ServiceNow or other ticketing tools - Preferred certifications include A+, Microsoft, or Apple Certified - Excellent customer service and interpersonal skills to build positive customer relationships - Ability to adapt to changing customer needs and effectively handle high-stress situations with professionalism - Strong rapport-building skills with peers and colleagues - Prior experience supporting customers in the US and India in a 24x5 model Qualifications: - Bachelor's degree - 2+ years of experience as a Service Desk Engineer or in a similar role, supporting tier 1/2 requests and incidents in a 24/7/365 environment Join us at Vertafore and be part of a dynamic team dedicated to providing exceptional IT support and enhancing the overall user experience.,

NTT DATA is looking for an Oracle Cloud Developer to join their team in Bengaluru, Karnataka, India. As an Oracle Cloud Developer, you will be responsible for various applications and services related to Oracle Cloud. Your primary responsibilities will include integrations with different applications using OIC, PL/SQL packages debugging (no development), VBCS, APEX, and providing production support for various services such as incident management, service request support, and Oracle product releases and patch management. You will also be involved in coordinating with Oracle for SRs towards product bugs or enhancements, proactive monitoring of scheduled jobs, code promotion, functional support, configuration changes, and functional setups assistance. Additionally, you will be responsible for reviewing and assessing the impact of quarterly releases and patches, supporting month-end close activities, compliance, audit reporting data extracts, SOD reports, and providing technical support for ERP integrations. Your role will also include handling in-scope integration support using OIC, creating custom reports using OTBI/BIP/APEX, resolving technical issues for systems in scope, making changes in existing integrations, and modifying custom screens in VBCS/APEX. NTT DATA is a trusted global innovator in business and technology services with a commitment to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, NTT DATA has diverse experts in over 50 countries and a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is known for being one of the leading providers of digital and AI infrastructure worldwide. If you are an exceptional, innovative, and passionate individual looking to be part of an inclusive, adaptable, and forward-thinking organization, apply now and join NTT DATA in their mission to drive innovation and transformation for their clients and society.,

You will be responsible for managing and maintaining our Windows system and server network, including installing or upgrading Windows-based systems and servers, managing user access, and ensuring network security and stability. To succeed in this role, you must have a thorough understanding of Windows server setup, deployment, and maintenance, possess advanced coding skills, and be proficient in Windows desktop management to troubleshoot complex IT issues. Your key responsibilities will include communicating with overseas customers via various channels, assessing system stability and security, installing or upgrading Windows systems and servers, troubleshooting errors, monitoring system performance, and ensuring server architecture security through regular backups. You will also be involved in monitoring and updating the Windows codebase, managing user access, and reviewing system error logs. To qualify for this position, you should have a Bachelor's degree in Information Technology or Computer Science, along with proven work experience as a Windows Administrator. You must have a strong background in Windows server setup, deployment, and maintenance, as well as experience with databases, patch management, LAN/WAN networks, and modern operating systems. Knowledge of network security systems, intrusion detection, and data backup solutions is essential, along with excellent problem-solving, analytical, and communication skills. Minimum 1 year of experience is required for this role, and the salary range is between 12000-20000 per month. If you meet these qualifications and are proficient in written and spoken English communication, we encourage you to apply for this opportunity.,

As an IT System Administrator and Infrastructure & Operations (I&O) professional based in Bannerghatta Road, 1st Stage BTM Layout, Bangalore, your primary responsibilities will include: - Installing, configuring, and maintaining both physical and virtual servers. - Conducting regular system monitoring to ensure the integrity and availability of hardware, server resources, and key processes. - Performing backups, system updates, patch management, and disaster recovery drills. Within the Infrastructure & Operations (I&O) domain, you will be expected to: - Monitor and manage network infrastructure such as switches, routers, firewalls, and VPNs. - Guarantee uptime, performance, and capacity planning for IT systems and services. - Lead incident response, root cause analysis, and remediation plans. - Collaborate with cross-functional teams to enhance service delivery and implement projects. - Maintain comprehensive documentation for configurations, procedures, and troubleshooting. - Work alongside the network team to monitor LAN/WAN performance, firewalls, VPNs, and wireless networks. - Ensure endpoint protection, antivirus, encryption, and patching across all systems. This is a full-time, permanent position with benefits including health insurance and Provident Fund. The work schedule is during day shifts from Monday to Friday with a morning shift. The role requires in-person presence at the work location. If you are passionate about system administration, network infrastructure management, and driving operational excellence through collaboration and documentation, we encourage you to apply. The application deadline is 30/07/2025.,

NTT DATA is looking for a Configuration Senior Analyst -SCCM to join their team in Noida, Bangalore, Coimbatore, Tier 2 & Tier 3, Uttar Pradesh (IN-UP), India (IN). As a Configuration Senior Analyst -SCCM, you will be responsible for various tasks related to software distribution, application deployments, and configuration management using tools like System Centre Configuration Manager (SCCM) & Intune. Key Responsibilities: - Excellent knowledge of Software distribution and application deployments - Working knowledge of current configuration management software such as SCCM & Intune - Deep understanding of Inventory Management, Software distribution, and Patch Management using SCCM & Intune - Proficiency in Image Management using SCCM & Intune - Ability to develop custom deployment scripts (VBS, batch, etc.) - Understanding of Package server, Task server, PXE server concepts - Strong troubleshooting skills for Windows server/client and Networking issues - Experience in creating custom scripts for gathering inventory from clients - Handling test and release of applications and Patches using SCCM - Knowledge of SCCM & Intune Client management Suit at all Levels - Proficiency in generating custom reports using SQL queries or MYSQL - Mid-level knowledge about SCCM & Intune infrastructure including primary site servers, secondary site servers, and distribution points Qualifications: - 5-6 years of relevant experience or equivalent combination of education and work experience - Basic understanding of current scripting technologies and batch commands - Basic knowledge of windows server administration including AD, domains, policies, etc. - In-depth knowledge of configuration management principles and best practices - Good communication and written skills About NTT DATA: NTT DATA is a $30 billion trusted global innovator of business and technology services. They serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is one of the leading providers of digital and AI infrastructure globally. As a part of the NTT Group, they invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit their website at us.nttdata.com.,

Armia Systems Pvt Ltd. is seeking experienced Linux Systems Engineers to join the team at Kochi Infopark and contribute to providing excellent support. The ideal candidate should possess the following qualifications and skills: Excellent Communication Skills in English (Written). Proficiency in various Webservers including Apache and Nginx. Hands-on experience in managing cPanel services, scripts, files, log locations, and effectively resolving related issues. Thorough understanding of Hosting Concepts and Core Linux. Expertise in Hosting Control Panels. Familiarity with virtualization technologies such as KVM, VMware, Proxmox, and cloud platforms like AWS, GCP, DigitalOcean for VM provisioning. Capable of executing Proactive Server Maintenance and Hardening. Proficient in Website, Server, VPS migrations utilizing different control panels. Skilled in addressing Website-related issues, Spam mitigation, Mail service-related issues, Apache & PHP compilations. Experience in troubleshooting MySQL, PHP, Exim. Ability to conduct security audits and manage patch updates. Expertise in Proactive Monitoring and Server Management support. Installation, updating, and upgrading of packages on Operating systems including RHEL, CentOS, AlmaLinux, Ubuntu & Debian. Monitoring Servers performance using performance monitoring tools like Zabbix, Icinga. Delivering server support for retail and enterprise customers through various means. Other Details: Qualification: Any Graduate Location: Kochi Experience: 1 to 5 years Salary: As per industry standards Job posted date: 07/14/2025,

NTT DATA is looking for an EPM Patch and Image Management Associate to join their team in Noida, Uttar Pradesh, India. As an EPM Patch and Image Management Associate, your responsibilities will include SCCM Administration, Patch Management, Endpoint Management, Documentation and Reporting, Collaboration and Support. For SCCM Administration, you will be responsible for configuring and maintaining System Center Configuration Manager for operating system deployment and patch management. You will create and manage SCCM collections, queries, and deployment packages, monitor SCCM health, troubleshoot issues, and perform regular maintenance tasks. In Patch Management, you will develop and implement patch management strategies and policies to ensure timely and effective deployment of security patches and updates across all endpoints. You will coordinate patch testing, evaluation, and deployment schedules in alignment with business needs and maintenance windows. As part of Endpoint Management, you will manage endpoints across the organization, ensuring compliance with patch levels and configuration standards. You will automate endpoint configuration and software deployments using SCCM to streamline operations and improve efficiency. Documentation and Reporting will involve maintaining comprehensive documentation of SCCM configurations, processes, and procedures. You will generate regular reports on patch compliance, deployment status, and system health for stakeholders and management. Collaboration and Support will require you to work with IT security teams to prioritize critical patches and vulnerabilities. You will provide technical support and guidance to other IT teams and end-users on SCCM-related issues and patch management practices. Qualifications for this role include 8 years of relevant experience or equivalent combination of education and work experience. You should demonstrate a good understanding of SCCM Software Updates, including 3rd Party Patching and Vulnerability Management Detection & Remediation, as well as in-depth knowledge of configuration management principles and best practices. Preferred skills for this position include SCCM Patching, Patch Compliance Reporting, 3rd Party Patching (ADR), Vulnerability Management, Detection & Remediation, Microsoft Endpoint Manager Admin Center, Configure Update Ring, Defender Security Center, Device Compliance Assessment, Endpoint Analytics, Compliance Policy (Intune), Auto upgrade policy, and Windows Update for Business. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. They are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is dedicated to helping organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com.,

Urgent Hiring for WorkStation Service Engineer / Windows Administrator for Client DELOITTE for CTH position Hi, Seasons Greetings! Role: WorkStation Service Engineer / Windows Administrator Work Nature - Contract To hire Work Location Hyderabad Total Experience 2+ Yrs Immediate Joiners only Job Description: Skillset: Vulnerability Management, Intune Administration, (EUTS) Windows Administrator. Mandatory Qualifications: 2-5 years of strong experience Proven experience as a Workstation Engineer Strong knowledge of Microsoft Intune and its capabilities. Experience with vulnerability management tools and practices. Proficiency in Windows operating systems and administration. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Ability to work independently and manage time effectively. Please share your updated resume along with the below details: Element Details Full Name as Per Govt Proofs: Contact Number Alternate Contact Number Email ID Total Experience Relevant Experience PAN Card Number Current CTC Expected CTC Current Work Location Preferred Location Open for Relocation (Yes/No)- Current Company Name Notice Period Mode of Employment (Contract/Permanent) If Contract, please provide payroll company: {Interested can share their CV to saraboju.shivani@firstmeridianglobal.com or call on 7661922226 } Do you know anyone who could be interested in this profile? Feel free to share this email with the person. You might make their day just by forwarding this email.

We re on a mission to change the future of clinical research. At Perceptive, we help the biopharmaceutical industry bring medical treatments to the market, faster. Our mission is to change the world but to do this, we need people like you. Apart from job satisfaction, we can offer you: HEALTH: - Medical plan for you and your dependents. - Personal Accident Insurance - Life Insurance - Critical illness cover WEALTH: - Salary structure and Flexi basket - Provident fund of 12% - Gratuity scheme YOURSELF: Internal growth and development programs & trainings Key Responsibilities Endpoint Security Administer and monitor endpoint protection platforms Configure policies, detection rules, and containment mechanisms for malware, ransomware, and other endpoint threats. Investigate suspicious activity or endpoint alerts and work with incident response teams when necessary. Ensure security agent deployment across Windows, Mac, Linux, and mobile devices is maintained with complete coverage. Vulnerability Management Schedule and run regular vulnerability scans across endpoints, servers, and network assets. Analyze scan results, assess criticality based on CVSS, threat intelligence, and exploitability. Track remediation progress, follow up with system owners, and report status to leadership. Collaborate with patch management teams to ensure timely rollout of fixes aligned with SLAs. Security Configuration & Baselines Enforce CIS or NIST-based hardening standards across endpoints and workstations. Validate that GPOs, MDM policies (e.g., Intune), and configuration baselines meet security requirements. Contribute to the development of golden images or build scripts for secure provisioning. Security Reporting & Risk Reduction Provide regular reporting on endpoint health, agent status, patch compliance, and top unresolved vulnerabilities. Support audit and compliance requests by providing evidence or explanations related to endpoint or vulnerability controls. Functional Competencies (Technical knowledge/Skills) Strong understanding of endpoint protection platforms Hands-on experience with vulnerability management tools for scanning, prioritization, and remediation tracking. Proficiency in interpreting CVSS scores, threat intelligence feeds, and exploit databases to assess true business risk. Working knowledge of Windows and Linux system internals, OS hardening techniques, and secure configuration management. Familiarity with MDM tools (e.g., Microsoft Intune) and policy enforcement across distributed endpoints. Knowledge of patch management processes, automated remediation workflows, and change control coordination. Ability to write and interpret security alerts, detection logic, and playbooks related to endpoint threats. Understanding of Active Directory, GPO, and Azure AD security controls impacting endpoint posture. Awareness of compliance frameworks (ISO 27001, CIS, NIST) and their technical control mappings. Behavior Competencies Mandatory Success Factors: Accountability Adaptability Customer Focus Optional Success Factors: Willingness to Learn Time Management Analytical Thinking Results Orientation Conflict Management Business Acumen Dealing with Ambiguity Experience, Education, and Certifications 2+ years of experience in cybersecurity operations or security administration. Bachelor s degree in computers, Information Technology, or a related field. Certifications such as CompTIA Security+, CEH, or equivalent preferred. Experience working with email security solutions and incident response processes. Knowledge of cloud security in AWS, Azure, or GCP is an advantage. Come as you are.

Job_Description":" JOB Description for End User Management VIP Customer Name JCB LOCATION Ballabhgarh DOMAIN EU Support Level (L1/L2/L3) L2 Required Relevant Domain Experience 3-4 years Job Type (Onsite/Remote) Onsite Shift details (General/ 24X7) General shift Qualification Graduate Certifications Required if ANY Role Purpose End User support for enhancing the service quality to their business users. JOB RESPONSIBILITIES 1) Onsite Support services to resolve desk side related issues. 2) Install desktop/laptop OS as per requirement, add/remove accessories, devices, peripherals and configure PCs. 3) Maintain record of new machines installed movement of machines within site, changes in configuration of machines and informing asset coordinator about the changes. 4) Installation of the standard Desktop Application packages like Office 365 along with the relevant updates that may accompany the application as part of the contract. 5) Provide support for desktop Standard Products (Laptops, Desktops, Printers, and Scanners etc.) 6) Apply emergency software fixes in support of problem resolution with the help of the OEM. 7) Ensure proper local area connectivity to all desktops / laptops in coordination with JCB local IT Team. 8) Troubleshooting & resolving user problems remotely for first level & Engineer dispatch at second level 9) Patch management (based on tool provided by JCB) 10) Update the ticketing tool with the activities performed at site. 11) Anti-virus management (based on tool provided by JCB) 12) Provide necessary assistance in liaising with JCBsthird-party vendors with regards to the coordination on maintenance support 13) Routine checking of anti-virus log files for checking of any virus detected and cleaned on the desktop. 14) Fixing any Paper Jam related issues and First level of servicing of the printers to ensure smooth functioning of operations. 15) Identify incidents related to Application, or Operating System thru ITSM Tool. 16) Installation and configuration of the customer specific software packages 17) In the event the situation needs escalation to the vendor, Engineer will coordinate with the Vendor till the resolution of the problem. 18) Restart Print Queues in case of a \u2018Hung State FOR HPE Project Manager Date Signature FOR Customer Project Manager Date Signature Technical Skills/Knowledge requirement 1) Communication Skills. 2) Experience with ticketing systems and remote support. 3) Strong understanding of ITIL framework and best practices. 19) Coordinate with Hardware support teams/vendors and resolve any hardware failures in the printers. 20) JCB level E-Mail Management L1 Support for O365 21) Conducting awareness Training Session of Users on New Technologies and Devices (Quarterly) 22) Mailbox Creation/Group Creation 23) Adhering to the E Mail Policy as defined SOP by the Client Monitoring Mail Queue and Mail Traffic. 24) Escalation to JCB UK team for Deletion/ Modification/ Movement 25) Escalation to JCB UK team in case of issue in SOP based activities 26) Email Password Change assistance, if requested by user 27) First Level Email Client troubleshooting VIP Support 28) Overall Ticket ownership and management for VIP Users (GM and Above) 29) Supporting Microsoft Desktop/Laptops, Apple technologies and Devices and network connectivity. 30) Supporting Skype/Cisco Jabber Enterprise Voice and Microsoft Teams / O365, including advanced troubleshooting. 31) Support of iOS and Android mobile devices and MDM solutions. 32) Support Full Disk Encryption, Antivirus and SCCM for endpoint management and software delivery. 33) Support for any AD Group membership, access related issues for VIP users. ","

Job Title Endpoint Engineer, 2 Job Description The Endpoint Engineer Analyst 2 is responsible for deploying, maintaining, and troubleshooting a range of enterprise endpoints and desktop technologies. This role supports internal Dotdash Meredith employees by ensuring a seamless, efficient, and enjoyable end-user technology experience. The analyst works across platforms to implement best practices in system configuration, security, and performance, while also serving as a key point of contact for escalated technical issues. Key Responsibilities 1. Provide L3 desktop support with effective and timely troubleshooting of complex issues in macOS and Windows OS, that can be related to (but not limited to): Networking and security OS migration, provisioning, and deployment Software deployment, packaging, and installation Hardware based issues Virtual environments 2. Generate custom application packages and deployments. 3. Assist in operating system and third-party patch management to ensure compliance with security standards. 4. Continuously monitor the environment for issues, adoption rates, non-compliance, and generate detailed reports to share insights and findings. 5. Manage certificate securities, including encryption and decryption, and privileged access management. 6. Maintain clear and proactive communication with end users, keeping them informed on the progress, actions taken, and expected resolution timelines. 7. Ensure all issues and changes are properly logged, while updating and maintaining process Documentation. Skills: Essentials : Bachelor s degree in engineering (B.E./B.Tech.) with 5-7 years of relevant experience. Strong expertise in enterprise desktop technologies for both Windows and macOS environments. Extensive hands-on experience with endpoint management tools such as Microsoft Intune, Jamf Pro, Zoom MDM, and Logitech Sync. Proficient in application packaging tools including Patch My PC, Microsoft Win32 Content Prep Tool, AutoPkg, Packages.app, and Installomator. Familiar with security platforms such as Rapid7 and CrowdStrike. Strong scripting skills in PowerShell and shell (bash, zsh) for automation and system configuration. Experience interacting and developing with APIs. Experience managing virtual desktop infrastructures including AWS Workspaces, Google Cloud Platform (GCP), and Microsoft CloudPC. Excellent communication skills with the ability to clearly convey technical information. Strong analytical and problem-solving abilities to resolve complex technical issues efficiently. Skills: Good to Have Certification in modern desktop management (MD-101TOO-A) is preferred Certification in Jamf (Jamf 100, Jamf 200, Jamf 300, Jamf 400) Certification in ITIL v4 Shift Timings: 1 p.m. to 10 p.m. Work Location: Ecoworld, Bengalure It is the policy of Dotdash Meredith to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. #INDIA#

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & Switching, F5 Load balancer and WirelessGood to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- Prepare moderate to complex network designs/schematics to address specific customer network solution requirements. Prepare work orders containing instructions to be used by technicians to configure network hardware and software.- Work with customer technical teams to provide solutions for customers internetworking communications requirements. Configure and troubleshoot WAN/ LAN/ WLAN equipment in a complex environment. Remotely support new installs, circuit upgrades and logical changes Professional & Technical Skills: - Should be able to lead a team and Excellent knowledge and troubleshooting skills on Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, F5 Load Balancers, IPSEC, SSL VPN and Infoblox DDI. Maintain design of LAN/WAN including protocols and routing Troubleshooting critical incidents and problem tickets Identify potential failures and recommend solution. Update knowledge base with known errors/resolutions. Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Should be able to drive Network projects & work at the Data center during deployment of Network hardwares Experience with Wireshark or other NAM tools. Additional Information:- Should have 6 to 8 years of experience in Network operational support/management roles. Should have supported Network deployments. Should have experience performing Network transitions / transformations. Good understanding of procedures, application, and concepts within own subject area. Flexible to work in 24x7 environment. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:Certifications in CCNA, CCNP or any other relevant certifications. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & Switching, F5 Load balancer and WirelessGood to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- Prepare moderate to complex network designs/schematics to address specific customer network solution requirements. Prepare work orders containing instructions to be used by technicians to configure network hardware and software.- Work with customer technical teams to provide solutions for customers internetworking communications requirements. Configure and troubleshoot WAN/ LAN/ WLAN equipment in a complex environment. Remotely support new installs, circuit upgrades and logical changes Professional & Technical Skills: - Should be able to lead a team and Excellent knowledge and troubleshooting skills on Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, F5 Load Balancers, IPSEC, SSL VPN and Infoblox DDI. Maintain design of LAN/WAN including protocols and routing Troubleshooting critical incidents and problem tickets Identify potential failures and recommend solution. Update knowledge base with known errors/resolutions. Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Should be able to drive Network projects & work at the Data center during deployment of Network hardwares Experience with Wireshark or other NAM tools. Additional Information:- Should have 6 to 8 years of experience in Network operational support/management roles. Should have supported Network deployments. Should have experience performing Network transitions / transformations. Good understanding of procedures, application, and concepts within own subject area. Flexible to work in 24x7 environment. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:Certifications in CCNA, CCNP or any other relevant certifications. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & Switching, F5 Load balancer and WirelessGood to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- Prepare moderate to complex network designs/schematics to address specific customer network solution requirements. Prepare work orders containing instructions to be used by technicians to configure network hardware and software.- Work with customer technical teams to provide solutions for customers internetworking communications requirements. Configure and troubleshoot WAN/ LAN/ WLAN equipment in a complex environment. Remotely support new installs, circuit upgrades and logical changes Professional & Technical Skills: - Should be able to lead a team and Excellent knowledge and troubleshooting skills on Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, F5 Load Balancers, IPSEC, SSL VPN and Infoblox DDI. Maintain design of LAN/WAN including protocols and routing Troubleshooting critical incidents and problem tickets Identify potential failures and recommend solution. Update knowledge base with known errors/resolutions. Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Should be able to drive Network projects & work at the Data center during deployment of Network hardwares Experience with Wireshark or other NAM tools. Additional Information:- Should have 6 to 8 years of experience in Network operational support/management roles. Should have supported Network deployments. Should have experience performing Network transitions / transformations. Good understanding of procedures, application, and concepts within own subject area. Flexible to work in 24x7 environment. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:Certifications in CCNA, CCNP or any other relevant certifications. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & Switching, F5 Load balancer and WirelessGood to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- Prepare moderate to complex network designs/schematics to address specific customer network solution requirements. Prepare work orders containing instructions to be used by technicians to configure network hardware and software.- Work with customer technical teams to provide solutions for customers internetworking communications requirements. Configure and troubleshoot WAN/ LAN/ WLAN equipment in a complex environment. Remotely support new installs, circuit upgrades and logical changes Professional & Technical Skills: - Should be able to lead a team and Excellent knowledge and troubleshooting skills on Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, F5 Load Balancers, IPSEC, SSL VPN and Infoblox DDI. Maintain design of LAN/WAN including protocols and routing Troubleshooting critical incidents and problem tickets Identify potential failures and recommend solution. Update knowledge base with known errors/resolutions. Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Should be able to drive Network projects & work at the Data center during deployment of Network hardwares Experience with Wireshark or other NAM tools. Additional Information:- Should have 6 to 8 years of experience in Network operational support/management roles. Should have supported Network deployments. Should have experience performing Network transitions / transformations. Good understanding of procedures, application, and concepts within own subject area. Flexible to work in 24x7 environment. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:Certifications in CCNA, CCNP or any other relevant certifications. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Role Description:Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & switching, F5 Load balancer and WirelessGood to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- The role is of Network Engineer with Design, Implementation and Troubleshooting skills Require Good Routing and Switching skills with knowledge on Wireless and Meraki infrastructure. Knowledge about Infoblox DNS, Load balancers and Firewalls is added advantage. Good in Design skills and Documentation is required Knowledge about the Monitoring tools is beneficial. Implementation of large-scale deployments across the network, Configure and install various network devices and services eg, routers, switches, cisco meraki and F5 load balancer.- Provide Level 3 support for troubleshooting and resolve issues. Deep understanding of networking protocols ex- IPSEC, HSRP, BGP, OSPF, IS-IS, 80211, 8021X 3 Knowledge and hands-on experience of LAN/WLAN/WAN support for voice, data and video networks at Access and Core network layers Expertise on Routing protocols BGP can list advantages.- Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Professional & Technical Skills: - IT architecture, Data Center and Cloud Offering knowledge.- Relevant understanding of Key IT system areas:DC Components, NW Components.- In-depth understanding of Cisco platforms.- Advanced capability in design and deployment of Cisco Validated Designs - Strong on BGP and OSPF routing protocols and experience with various network management tools. Experience engineering, delivering, and supporting IOS, IOS-XE, and NX-OS based switching platforms.- Understanding of Cisco Nexus and Catalyst product lines, thorough comprehension around L2 and L3 quality of service Additional Information:- Should have 8+ years of experience in Network operational support/management roles.- Should have supported Network deployments Should have experience performing Network transitions / transformations.- Good understanding of procedures, application and concepts within own subject area. An ability to learn new technologies quickly. -Good time management skills. -An ability to follow processes. Good communication skills both written and verbal. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:CCIE Certifications or its equivalent Network certification. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & Switching, F5 Load balancer and WirelessGood to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- Prepare moderate to complex network designs/schematics to address specific customer network solution requirements. Prepare work orders containing instructions to be used by technicians to configure network hardware and software.- Work with customer technical teams to provide solutions for customers internetworking communications requirements. Configure and troubleshoot WAN/ LAN/ WLAN equipment in a complex environment. Remotely support new installs, circuit upgrades and logical changes Professional & Technical Skills: - Should be able to lead a team and Excellent knowledge and troubleshooting skills on Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, F5 Load Balancers, IPSEC, SSL VPN and Infoblox DDI. Maintain design of LAN/WAN including protocols and routing Troubleshooting critical incidents and problem tickets Identify potential failures and recommend solution. Update knowledge base with known errors/resolutions. Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Should be able to drive Network projects & work at the Data center during deployment of Network hardwares Experience with Wireshark or other NAM tools. Additional Information:- Should have 6 to 8 years of experience in Network operational support/management roles. Should have supported Network deployments. Should have experience performing Network transitions / transformations. Good understanding of procedures, application, and concepts within own subject area. Flexible to work in 24x7 environment. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:Certifications in CCNA, CCNP or any other relevant certifications. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & Switching, F5 Load balancer and Wireless.Good to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- Prepare moderate to complex network designs/schematics to address specific customer network solution requirements. Prepare work orders containing instructions to be used by technicians to configure network hardware and software.- Work with customer technical teams to provide solutions for customers internetworking communications requirements. Configure and troubleshoot WAN/ LAN/ WLAN equipment in a complex environment. Remotely support new installs, circuit upgrades and logical changes Professional & Technical Skills: - Should be able to lead a team and Excellent knowledge and troubleshooting skills on Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, F5 Load Balancers, IPSEC, SSL VPN and Infoblox DDI. Maintain design of LAN/WAN including protocols and routing Troubleshooting critical incidents and problem tickets Identify potential failures and recommend solution. Update knowledge base with known errors/resolutions. Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Should be able to drive Network projects & work at the Data center during deployment of Network hardwares Experience with Wireshark or other NAM tools. Additional Information:- Should have 6 to 8 years of experience in Network operational support/management roles. Should have supported Network deployments. Should have experience performing Network transitions / transformations. Good understanding of procedures, application, and concepts within own subject area. Flexible to work in 24x7 environment. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:Certifications in CCNA, CCNP or any other relevant certifications. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Role Description:Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & switching, F5 Load balancer and WirelessGood to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- The role is of Network Engineer with Design, Implementation and Troubleshooting skills Require Good Routing and Switching skills with knowledge on Wireless and Meraki infrastructure. Knowledge about Infoblox DNS, Load balancers and Firewalls is added advantage. Good in Design skills and Documentation is required Knowledge about the Monitoring tools is beneficial. Implementation of large-scale deployments across the network, Configure and install various network devices and services eg, routers, switches, cisco meraki and F5 load balancer.- Provide Level 3 support for troubleshooting and resolve issues. Deep understanding of networking protocols ex- IPSEC, HSRP, BGP, OSPF, IS-IS, 80211, 8021X 3 Knowledge and hands-on experience of LAN/WLAN/WAN support for voice, data and video networks at Access and Core network layers Expertise on Routing protocols BGP can list advantages.- Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Professional & Technical Skills: - IT architecture, Data Center and Cloud Offering knowledge.- Relevant understanding of Key IT system areas:DC Components, NW Components.- In-depth understanding of Cisco platforms.- Advanced capability in design and deployment of Cisco Validated Designs - Strong on BGP and OSPF routing protocols and experience with various network management tools. Experience engineering, delivering, and supporting IOS, IOS-XE, and NX-OS based switching platforms.- Understanding of Cisco Nexus and Catalyst product lines, thorough comprehension around L2 and L3 quality of service Additional Information:- Should have 8+ years of experience in Network operational support/management roles.- Should have supported Network deployments Should have experience performing Network transitions / transformations.- Good understanding of procedures, application and concepts within own subject area. An ability to learn new technologies quickly. -Good time management skills. -An ability to follow processes. Good communication skills both written and verbal. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:CCIE Certifications or its equivalent Network certification. Qualification 15 years full time education