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3.0 - 8.0 years
3 - 8 Lacs
Chennai
Work from Office
Role & responsibilities: RBI, CSITE, NPCI, ISG, VAPT, Security Baseline, Patch Management, Various Audit remarks closure, Advisories and incidents, SOC incidents follow-up, ISO 27001 Compliance, DC Monthly notes preparation Required Skills: Security certifications like CISA & CISM & Compliance experience
Posted 1 month ago
2.0 - 7.0 years
10 - 14 Lacs
Hyderabad
Work from Office
Let s do this. Let s change the world. In this vital role, you will lead a team responsible for overseeing the organizations information technology strategy and execution. You will collaborate with key partners to identify business needs, develop technology roadmaps, handle IT projects, and ensure the delivery of high-quality solutions. Your leadership and strategic approach will enable you to drive innovation, optimize system performance, and enhance the overall IT capabilities to support the companys goals. You will play a pivotal role in advancing digital capabilities across Operations Process Development and Quality. Demonstrating state-of-the-art technologies, including Generative AI and Machine Learning, you will ensure the security, compliance, and risk management of over 2000 Benchtop Instrument Controllers in a regulated environment handling Life Cycle activities for Hardware, Software, and Firmware, supporting Qualification of GxP Instruments, Regular Patch Management, as well as Software Vulnerabilities Remediation. Additionally, you will be responsible for enhancing the digital experience and providing core tools and processes to enable lab operations and introducing new technologies that are aligned with Amgen City Planning to transform the lab experience. As Senior Manager Information Systems, you will lead a dynamic team of Validation Engineers, Software Developers, and and Scrum masters responsible for the ongoing maintenance and management of Amgen Operation s Digital Lab Infrastructure. You will also be the reporting manager for this team and will be responsible for the coaching and development of these resources. Maintain strategic relationships and strong communication with the leadership team to ensure all collaborators feel informed and engaged Oversee the software, hardware, and firmware development lifecycle, ensuring standard methodologies in development, testing, and deployment across the product teams Lead and handle large, teams with varied strengths within a matrixed organization, collaborating with geographically dispersed teams, including those in the US and international locations Develop and implement strategic plans for technology and workforce growth, including recruiting top talent and building a robust team in India Developing talent, motivating the team, delegating effectively, championing diversity within the team, and acting as a role model of servant leadership Ensuring global ways of working are embedded in the local organization Develop a culture of collaboration, innovation, and continuous improvement, driving talent development, motivation, and effective delegation Fostering standard methodology sharing and alignment with business goals Collaborate with Platform Owners, Product Owners, Service Owners, and delivery teams to ensure delivery matches commitments, acting as a critical issue point and facilitating communication when service commitments are unmet Participate in team member and leadership meetings, working with other parts of the organization and functional groups to ensure successful delivery and alignment with strategy, compliance, and regulatory requirements Remain accountable for ensuring overall organizational compliance with quality and GxP in technology services Monitor emerging technologies and trends to find opportunities for platform growth and expansion Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The ideal candidate will have a consistent track record of leadership in technology-driven environments with a passion for fostering innovation and excellence in the biotechnology industry. The role requires strong expertise in handling the security and compliance of Lab Instrument Controllers at the Global Enterprise Level as well as enhancing the digital experience for Lab Scientists in streamlining and accelerating their business process workflows. They should also have experience leading and effectively working with large, diverse and globally dispersed teams within a matrixed organization. Extensive collaboration with global cross functional teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in the end-to-end software development lifecycle, technical product ownership, business analysis, be a Scaled Agile practitioner, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational critical initiatives, develop a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Basic Qualifications: Doctorate Degree and 2 years of experience in Engineering, IT or related field OR Master s degree with 8 - 10 years of experience in Engineering, IT or related field OR Bachelor s degree with 10 - 14 years of experience in Engineering, IT or related field OR Diploma with 14 - 18 years of experience in Engineering, IT or related field Strong knowledge of COTS (Commercial-off-the-shelf) Validations on HPLCs, UPLCs, CEs, GCs, standalone systems like Titrators, Cary60, Cell Counters, Solo VPE etc. and other Lab Instrument Controllers Demonstrated experience of IT support in a Life Sciences, Pharmaceutical, Biotech company or equivalent industry or knowledge of the pharmaceutical industry GxP system qualification and validation processes for computer related systems Proven knowledge of Microsoft Windows system administration. Knowledge of Linux systems will be a plus. Experience with scientific data acquisition systems like SDMS, Empower, Chromeleon, and Electronic Lab Notebooks Integration Proven leadership skills with the ability to lead large matrixed teams. In addition, demonstrated experience in leading and developing a hard-working team of technology professionals, building a culture of innovation and continuous improvement within the team to deliver powerful solutions and platform improvements. Strong skills in collaborating and communicating with cross-functional teams, business collaborators, and executives to ensure alignment of platform initiatives with business outcomes, handling expectations, and ensuring successful delivery of projects. Experience with Advancing Capabilities and Delivering Innovative Technology Solutions in a Pharma/Biotech environment Degree in Computer Science, Information Systems, Engineering, or Life Sciences. Preferred Qualifications: At least 5 - 8 years of domain knowledge in health and/or life sciences combined with Information Technology Understanding and applied experience in Lab Informatics and cross functional data harmonization Leadership experience within a highly regulated pharmaceutical or technology organization, with the ability to ensure compliance with industry regulations and standard methodologies for GxP software validation. Strong analytic/critical-thinking and decision-making abilities. Demonstrated ability to work effectively in a fast-paced, dynamic environment. Extensive experience in the software development lifecycle. Experience using and adoption of Scaled Agile Framework (SAFe) Understanding of ITIL processes and implementation. Established business partnerships and IS governance practices involving senior business partners Experience handling vendor relationships and working with external partners or consultants to ensure optimal performance, support, and development of digital products. Soft Skills: Excellent leadership and team management skills. Strong transformation and change management experience. Ability to work effectively with global, virtual teams. Excellent analytical and troubleshooting skills. Ability to handle multiple priorities successfully. Strong presentation and public speaking skills. Strong verbal and written communication skills. High degree of initiative and self-motivation. Work Hours: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .
Posted 1 month ago
1.0 - 3.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Let s do this. Let s change the world. In this vital role is focused on identifying, assessing, prioritizing, and tracking the remediation of vulnerabilities across the organization s technology stack. The Vulnerability Management Analyst plays a key role in the security operations team by ensuring known vulnerabilities are managed through their lifecycle using structured processes and tools. The individual will analyze vulnerability scan data, correlate threat intelligence (e.g., KEV, EPSS), and work closely with infrastructure, application, and business teams to drive risk-based remediation. Roles & Responsibilities: Analyze vulnerability scan results from tools like Tenable, Qualys, or Rapid7 to identify security weaknesses across infrastructure and applications. Prioritize vulnerabilities using multiple criteria, including CVSS, KEV (Known Exploited Vulnerabilities), EPSS (Exploit Prediction Scoring System), asset criticality, and business context. Partner with IT and DevOps teams to track remediation progress and provide technical guidance on mitigation strategies. Monitor threat intelligence feeds to correlate vulnerabilities with current exploit activity. Create and maintain vulnerability metrics, dashboards, and reports for leadership and compliance teams. Support vulnerability assessment activities in cloud environments (AWS, Azure, etc.). Maintain documentation related to the vulnerability management lifecycle. Assist in policy and process development related to vulnerability and patch management. Participate in audits and compliance efforts (e.g., SOX, ISO, NIST, PCI). What we expect of you We are all different, yet we all use our unique contributions to serve patients. Master s degree and 1 to 3 years of experience in Cybersecurity, vulnerability management or information security operations OR Bachelor s degree and 3 to 5 years of experience in Cybersecurity, vulnerability management or information security operations OR Diploma and 7 to 9 years of experience in Cybersecurity, vulnerability management or information security operations Must-Have Skills: Familiarity with vulnerability management tools (e.g., Tenable, Qualys, Rapid7). Understanding of CVSS scoring, vulnerability lifecycle, and remediation workflows. Basic knowledge of threat intelligence and how it applies to vulnerability prioritization. Working knowledge of network, operating system, and application-level security. Ability to analyze scan data and correlate it with business context and threat intelligence. Preferred Qualifications: Good-to-Have Skills: Experience with KEV, EPSS, and other threat-based scoring systems. Familiarity with patch management processes and tools. Exposure to cloud security and related scanning tools (e.g., Prisma Cloud, AWS Inspector). CompTIA Security+ GIAC GSEC / GCIH Qualys Vulnerability Management Specialist (QVMS) Tenable Certified Nessus Auditor (TCNA) Soft Skills: Analytical Thinking - Ability to interpret complex data sets and assess risk effectively Attention to Detail - Precision in identifying and tracking vulnerabilities and remediation status Communication Skills - Ability to communicate technical findings to both technical and non-technical audiences Collaboration & Teamwork - Able to work across IT, DevOps, and security teams to drive resolution Curiosity & Continuous Learning - Willingness to know the latest with evolving threats and technologies Problem-Solving Approach - Capability to identify solutions to security weaknesses in diverse environments What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
Posted 1 month ago
0.0 - 3.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Let s do this. Let s change the world. In this vital role supports the identification, assessment, and tracking of vulnerabilities across the organization s IT landscape. The Junior Vulnerability Management Analyst assists senior team members in analyzing vulnerability data, correlating risk indicators (e.g., KEV, EPSS), and supporting remediation efforts. This position offers an opportunity to grow technical expertise while contributing to the organization s security posture through structured vulnerability management processes. Roles & Responsibilities: Assist with analyzing vulnerability scan results from tools such as Tenable, Qualys, or Rapid7. Support prioritization efforts using CVSS scores, KEV (Known Exploited Vulnerabilities), EPSS (Exploit Prediction Scoring System), and asset criticality. Collaborate with IT and security teams to track remediation status and escalate high-risk findings. Monitor public threat intelligence sources to understand the context of vulnerabilities. Contribute to the development of dashboards and reports for tracking vulnerabilities and trends. Assist in documenting vulnerability management processes and remediation workflows. Support compliance and audit requests by providing vulnerability data as needed. Learn and follow policies related to patch management and secure configurations. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Bachelor s degree and 0 to 3 years of experience in cybersecurity or IT operations with exposure to vulnerability or security tools OR Diploma and 4 to 7 years of experience in cybersecurity or IT operations with exposure to vulnerability or security tools Must-Have Skills: Basic familiarity with vulnerability management platforms (e.g., Tenable, Qualys, or Rapid7) Understanding of basic CVSS scoring and vulnerability classification Awareness of cybersecurity concepts such as threat intelligence, patching, and risk assessment Foundational knowledge of networking and common IT systems Willingness to learn and grow in the field of vulnerability management Preferred Qualifications: Good-to-Have Skills: Exposure to KEV, EPSS, or similar threat-based scoring frameworks Basic experience with scripting languages (e.g., Python, PowerShell) Awareness of cloud security tools (e.g., AWS Inspector, Azure Defender) Familiarity with compliance standards such as NIST, ISO, or PCI-DSS CompTIA Security+ (preferred) Tenable Certified Nessus Auditor (Preferred) Qualys Vulnerability Management Specialist (Preferred) Soft Skills: Analytical Thinking - Comfortable working with data and identifying patterns Attention to Detail - Careful review and tracking of vulnerabilities Communication Skills - Able to clearly document and explain findings Collaboration & Teamwork - Works well with cross-functional teams Curiosity & Continuous Learning - Strong interest in cybersecurity and professional growth Problem-Solving Mindset - Seeks practical solutions to real-world security issues What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
Posted 1 month ago
8.0 - 13.0 years
11 - 15 Lacs
Pune, Gurugram, Bengaluru
Work from Office
Summary: We are seeking a highly skilled and motivated System Engineer specializing in Active Directory. The ideal candidate will have extensive experience in designing, implementing, and managing Active Directory environments. This role will be responsible for ensuring the stability, integrity, and efficient operation of the Active Directory infrastructure that supports core organizational functions and other tools as required. This position requires a proactive problem solver with strong technical expertise and a commitment to maintaining up-to-date best practices in AD management. Key Responsibilities: Design, Implement, and Manage Active Directory: Design, deploy, and manage Active Directory (AD) infrastructure, including AD forests, domains, Organizational Unit(OUs), Group Policies, trusts, and other tools as required. Maintain and support AD-related services, such as DNS, DHCP, and LDAP. Implement Group Policy Objects (GPOs) for security, software deployment, and other configurations. Develop and maintain AD forests, domains, organizational units (OUs), and trust relationships. Plan and implement AD schema extensions, upgrades, and migrations. Security and Compliance: Implement and manage AD security policies and access controls. Ensure compliance with industry standards and regulations (e.g., GDPR, HIPAA). Conduct regular audits of AD objects, permissions, and policies to ensure compliance with organizational and regulatory standards. Monitor AD for security breaches and respond to incidents. Automation and Optimization: Develop and maintain scripts for automation of common AD tasks using PowerShell or other scripting languages. Optimize AD performance and efficiency through regular tuning and updates. Maintenance and Support: Perform regular maintenance tasks, such as backup and recovery, patch management, and performance tuning. Provide Level 2 and Level 3 support for AD-related issues and other tools as required. Troubleshoot and resolve AD replication, authentication, and authorization issues. Collaboration and Documentation: Work closely with other IT teams to integrate AD with various applications and systems. Create and maintain comprehensive documentation of the AD environment, including architecture, configurations, and procedures. Document AD configurations, processes, and procedures. Provide training and guidance to IT staff and end-users on AD-related topics. Project Management: Lead or participate in AD-related projects, ensuring timely and successful completion. Develop and maintain project plans, schedules, and documentation. Coordinate with vendors and third-party service providers as needed. Qualifications: Education: Bachelors degree in Computer Science, Information Technology, or a related field. Experience: 8+ years of experience in managing and supporting Active Directory environments. Experience with AD-related tools and technologies, such as Group Policy Management Console (GPMC), DNS, DHCP, ADUC, PowerShell, and Azure AD. Experience with AD integration with cloud services (e.g., Azure AD/ENTRA ID). Strong knowledge of AD architecture, design, and implementation. Proficiency in AD security best practices and compliance requirements. Strong PowerShell skills Excellent troubleshooting and problem-solving skills. Ability to work independently and as part of a team. Soft Skills: Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Attention to detail and a commitment to maintaining high standards of quality and security. Certifications (preferred): Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Solutions Architect Expert CompTIA Security+ Location - - Pune/Bangalore/Delhi.
Posted 1 month ago
4.0 - 6.0 years
7 - 11 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Job Description Performs IT functions such as design, analysis, evaluation, testing, debugging and implementation of applications programs supporting the company infrastructure business processes and operations and/or network-based (cloud) product systems. Analyzes, installs, acquires, modifies and supports operating systems, database or utilities software. Plans, conducts and directs the analysis of business problems with automated systems solutions. Analyzes, designs, acquires and implements projects for LAN and/or WAN systems. Plans, designs, acquires and implements telecommunications voice/wire systems. At higher job levels, may contribute to the development, testing, evaluation or design of system or infrastructure architecture used throughout the IT solution set. May be working in conjunction with Professional Services and outsourcing functions. May include web-enabled solutions. Roles & Responsibilities JOB TITLE: Apple Engineer JOB OBJECTIVE: We are seeking a skilled and proactive Level 3 Apple Engineer with deep expertise in JAMF Pro and Apple Business Manager (ABM) to support and enhance our Apple device ecosystem. This role is ideal for a tech-savvy professional who thrives in a fast-paced environment and is passionate about delivering seamless Apple device management experiences across the organization. KEY RESPONSIBILITIES: Device Management & Deployment: Configure, deploy, and manage Apple devices (macOS, iOS, iPadOS) using JAMF Pro and Apple Business Manager. Automate device enrollment and provisioning workflows using ABM and JAMF PreStage enrollments. Maintain and optimize zero-touch deployment strategies. Leveraging JAMF Platform SSO and/or JAMF connect. System Administration: Manage policies, configuration profiles, scripts, and patch management in JAMF. Monitor device compliance, security baselines, and software updates. Troubleshoot and resolve Level 2 support issues related to Apple hardware, software, and MDM configurations. Integration & Security: Integrate JAMF with enterprise tools such as identity providers (e.g., Azure AD, Okta), endpoint protection, and inventory systems. Enforce security policies including FileVault, Gatekeeper, and system integrity protection. Collaboration & Documentation: Work closely with IT support teams, InfoSec, and end-users to ensure optimal Apple device performance. Document processes, configurations, and troubleshooting steps in internal knowledge bases. KEY QUALIFICATIONS: 4-6 years of experience in Apple device management in a corporate or enterprise environment. Proficiency with JAMF Pro, Apple Business Manager, and Apple School Manager (if applicable). Strong understanding of macOS and iOS operating systems, Apple hardware, and Apple ecosystem tools. Experience with scripting languages (e.g., Bash, Python) for automation and troubleshooting. Familiarity with identity and access management (IAM) and SSO integrations. Excellent problem-solving and analytical skills. Strong communication and interpersonal abilities. Ability to work independently and collaboratively in a team environment. Detail-oriented with a focus on continuous improvement. PREFERRED QUALIFICATIONS: Bachelor s degree in related field. JAMF 200 or 300 certification. Apple Certified Support Professional (ACSP) or Apple Certified IT Professional (ACiT). Experience with enterprise networking, VPN, and security tools. Knowledge of ITIL practices and ticketing systems (e.g., ServiceNow, Jira).
Posted 1 month ago
5.0 - 8.0 years
3 - 7 Lacs
Hyderabad
Work from Office
The GOC Analyst is responsible for performing technical analysis of issues and outages affecting RSM s Core IT Systems. This role involves troubleshooting and resolving problems or, when necessary, escalating more complex issues to senior system administrators or network engineers. The analyst also researches and documents mitigation strategies while maintaining up-to-date knowledge of client technologies and their operational impact. Working in a 24x7 environment with critical uptime requirements, the GOC Analyst must effectively prioritize issue resolution. The role includes performing basic system administration tasks, such as network and system troubleshooting, and executing scripts to support operational needs. The GOC Analyst is responsible for performing technical analysis of issues and outages affecting RSM s Core IT Systems. This role involves troubleshooting and resolving problems or, when necessary, escalating more complex issues to senior system administrators or network engineers. The analyst also researches and documents mitigation strategies while maintaining up-to-date knowledge of client technologies and their operational impact. Working in a 24x7 environment with critical uptime requirements, the GOC Analyst must effectively prioritize issue resolution. The role includes performing basic system administration tasks, such as network and system troubleshooting, and executing scripts to support operational needs. Continuously monitor servers, networks, LAN/WAN infrastructure, SD-WAN appliances, and other critical components using tools like SCOM, SolarWinds and Orion to detect anomalies, outages, and performance issues Respond promptly to alerts by troubleshooting server, network, and application issues, executing scripts if needed, and resolving or escalating incidents on a priority basis Manage support tickets through the ticketing system (ServiceNow), ensuring accurate tracking, SLA compliance, and the creation of runbooks, knowledge base articles, and incident documentation Escalate complex issues to senior engineers or specialized teams and coordinate with carriers, vendors, and service providers to resolve LAN/WAN-related incidents Work with cross-functional teams to resolve infrastructure issues and communicate with customers, end-users, and local technicians to provide updates and gather relevant information. Generate regular reports on system health, incidents, and performance trends while identifying recurring issues and recommending preventive measures Participate in scheduled maintenance, patch management, and upgrades, performing basic system administration tasks and executing troubleshooting scripts as needed Contribute to process optimization by ensuring alignment with ITIL standards and implementing best practices for incident and problem management. EDUCATION Professional Full-time Degree & Bachelor s Degree in a related field is required. TECHNICAL SKILLS Proficient in using tools like SCOM, SolarWinds and Orion to monitor servers, network infrastructure, SD-WAN appliances, and LAN/WAN systems for performance and stability. Experienced in diagnosing and resolving server, network, and application issues through initial troubleshooting, executing scripts, and managing alerts efficiently. Skilled in managing and tracking support tickets through platforms like ServiceNow, ensuring SLA compliance and maintaining detailed documentation for each incident. Able to escalate complex issues to senior engineers while coordinating with vendors, service providers, and carriers for timely incident resolution. Competent in generating system health reports and documenting incidents, runbooks, knowledge base articles, and shift handover reports to ensure At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus. com/careers/india. html . Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus. com .
Posted 1 month ago
3.0 - 8.0 years
2 - 3 Lacs
Noida
Work from Office
Job Description We are seeking a skilled and customer-focused Technical Help Desk Engineer to join our IT support team. The ideal candidate will provide first-level technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. You will troubleshoot problems, guide users through step-by-step solutions, and escalate complex issues to higher-level support teams when necessary. Key Responsibilities ITIL Foundation certification or knowledge of ITIL processes. Customer service oriented with attention to detail and a proactive attitude. Troubleshoot Windows 11, hardware, and peripheral issues Support Active Directory 2012+ administration (Azure Group Policy, Groups, OU creation/modification/deletion, etc. ) Assist with Office 365 setup and troubleshooting Experience supporting cloud platforms such as Microsoft Azure (Azure Conditional Access, Entra ID Connect, App registration, etc. ) Knowledge of endpoint security tools and patch management systems. Basic Knowledge on protocols like LDAP, ADFS, NTLM etc Familiar with basic PowerShell scripting Requirements Serve as the first point of contact for customers seeking technical assistance via phone, email, or ticketing system. Diagnose and troubleshoot software and hardware issues, including operating systems, network connectivity, and business applications. Install, configure, and maintain end-user devices such as desktops, laptops, printers, and peripherals. Document and track issues using a help desk ticketing system (e. g. , ServiceNow, Jira Service Management, or Freshdesk). Escalate unresolved issues to appropriate internal teams (e. g. , Infrastructure, Security, Application Support). Support and Manage Active Directory, Office 365, and networking concepts (DNS, DHCP, TCP/IP). Escalate unresolved issues to appropriate internal teams (e. g. , Infrastructure, Security, Application Support). Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails. Work with us SourceMash Technologies is a leading solution provider for internet-based applications and product development since 2008. Be a part of our company that is facilitated by highly skilled professionals dedicated to providing total IT solutions under one roof. We offer remarkable services in the areas of Software Development, Quality Assurance, and Support. Welcome Kit An employee welcome kit, like Custom Notepad, T-Shirt, Water Bottle etc. , is also included in employee welcome packages onboard. Medical Insurance SourceMash Technologies offers the best employee health insurance benefit to their employees family members under the same policy. Paid Leaves Annual leaves are paid at the payment rate in the working period before the leave, and no untaken leaves can be considered part of the mandatory notice periods.
Posted 1 month ago
3.0 - 8.0 years
2 - 3 Lacs
Bengaluru
Work from Office
We are seeking a skilled and customer-focused Technical Help Desk Engineer to join our IT support team. The ideal candidate will provide first-level technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. You will troubleshoot problems, guide users through step-by-step solutions, and escalate complex issues to higher-level support teams when necessary. Key Responsibilities ITIL Foundation certification or knowledge of ITIL processes. Customer service oriented with attention to detail and a proactive attitude. Troubleshoot Windows 11, hardware, and peripheral issues Support Active Directory 2012+ administration (Azure Group Policy, Groups, OU creation/modification/deletion, etc. ) Assist with Office 365 setup and troubleshooting Experience supporting cloud platforms such as Microsoft Azure (Azure Conditional Access, Entra ID Connect, App registration, etc. ) Knowledge of endpoint security tools and patch management systems. Basic Knowledge on protocols like LDAP, ADFS, NTLM etc Familiar with basic PowerShell scripting Requirements Serve as the first point of contact for customers seeking technical assistance via phone, email, or ticketing system. Diagnose and troubleshoot software and hardware issues, including operating systems, network connectivity, and business applications. Install, configure, and maintain end-user devices such as desktops, laptops, printers, and peripherals. Document and track issues using a help desk ticketing system (e. g. , ServiceNow, Jira Service Management, or Freshdesk). Escalate unresolved issues to appropriate internal teams (e. g. , Infrastructure, Security, Application Support). Support and Manage Active Directory, Office 365, and networking concepts (DNS, DHCP, TCP/IP). Escalate unresolved issues to appropriate internal teams (e. g. , Infrastructure, Security, Application Support). Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails. SourceMash Technologies is a leading solution provider for internet-based applications and product development since 2008. Be a part of our company that is facilitated by highly skilled professionals dedicated to providing total IT solutions under one roof. We offer remarkable services in the areas of Software Development, Quality Assurance, and Support. An employee welcome kit, like Custom Notepad, T-Shirt, Water Bottle etc. , is also included in employee welcome packages onboard. SourceMash Technologies offers the best employee health insurance benefit to their employees family members under the same policy. Annual leaves are paid at the payment rate in the working period before the leave, and no untaken leaves can be considered part of the mandatory notice periods.
Posted 1 month ago
3.0 - 8.0 years
2 - 6 Lacs
Noida
Work from Office
Job Description We are looking for a knowledgeable and proactive Windows Server Administrator to manage, support, and maintain our Windows Server infrastructure. The ideal candidate will ensure the stability, integrity, and efficient operation of information systems by administering Windows-based environments, supporting Active Directory, managing patching and updates, and troubleshooting server-related issues. Key Responsibilities Strong exposure on M365 fundamentals including License Management, User Mailbox, MS teams, OneDrive for Business, SharePoint Online administration, M365 productivity tools, ATP, Azure AD Strong knowledge on PowerShell scripting for Tasks automation using various PS modules Experience in Azure and Microsoft 365 security and identity Should have good understanding on Monitoring and reporting of Service Health Message Centre Proficiency in managing Active Directory, DNS, DHCP, GPOs, and Windows Server OS. Experience with PowerShell scripting for administration and automation. 3+ years of hands-on experience as a Windows Server/System Administrator. Requirements Install, configure, and maintain Windows Server operating systems (2012/2016/2019/2022). Administer Active Directory, DNS, DHCP, Group Policy, and certificate services. Monitor server health and performance; conduct regular system audits and patch management. Perform routine backups, disaster recovery planning, and restoration testing. Conduct technology capacity planning by reviewing the current and future requirements Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. M365 Tenant and Platform Administration including configuration and setup Support Hyper-V and/or VMware-based virtual environments. Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails. Work with us SourceMash Technologies is a leading solution provider for internet-based applications and product development since 2008. Be a part of our company that is facilitated by highly skilled professionals dedicated to providing total IT solutions under one roof. We offer remarkable services in the areas of Software Development, Quality Assurance, and Support. Welcome Kit An employee welcome kit, like Custom Notepad, T-Shirt, Water Bottle etc. , is also included in employee welcome packages onboard. Medical Insurance SourceMash Technologies offers the best employee health insurance benefit to their employees family members under the same policy. Paid Leaves Annual leaves are paid at the payment rate in the working period before the leave, and no untaken leaves can be considered part of the mandatory notice periods.
Posted 1 month ago
3.0 - 8.0 years
2 - 6 Lacs
Bengaluru
Work from Office
We are looking for a knowledgeable and proactive Windows Server Administrator to manage, support, and maintain our Windows Server infrastructure. The ideal candidate will ensure the stability, integrity, and efficient operation of information systems by administering Windows-based environments, supporting Active Directory, managing patching and updates, and troubleshooting server-related issues. Key Responsibilities Strong exposure on M365 fundamentals including License Management, User & Mailbox, MS teams, OneDrive for Business, SharePoint Online administration, M365 productivity tools, ATP, Azure AD Strong knowledge on PowerShell scripting for Tasks automation using various PS modules Experience in Azure and Microsoft 365 security and identity Should have good understanding on Monitoring and reporting of Service Health & Message Centre Proficiency in managing Active Directory, DNS, DHCP, GPOs, and Windows Server OS. Experience with PowerShell scripting for administration and automation. 3+ years of hands-on experience as a Windows Server/System Administrator. Requirements Install, configure, and maintain Windows Server operating systems (2012/2016/2019/2022). Administer Active Directory, DNS, DHCP, Group Policy, and certificate services. Monitor server health and performance; conduct regular system audits and patch management. Perform routine backups, disaster recovery planning, and restoration testing. Conduct technology capacity planning by reviewing the current and future requirements Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. M365 Tenant and Platform Administration including configuration and setup Support Hyper-V and/or VMware-based virtual environments. Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails. SourceMash Technologies is a leading solution provider for internet-based applications and product development since 2008. Be a part of our company that is facilitated by highly skilled professionals dedicated to providing total IT solutions under one roof. We offer remarkable services in the areas of Software Development, Quality Assurance, and Support. An employee welcome kit, like Custom Notepad, T-Shirt, Water Bottle etc. , is also included in employee welcome packages onboard. SourceMash Technologies offers the best employee health insurance benefit to their employees family members under the same policy. Annual leaves are paid at the payment rate in the working period before the leave, and no untaken leaves can be considered part of the mandatory notice periods.
Posted 1 month ago
3.0 - 8.0 years
8 - 12 Lacs
Noida
Work from Office
We are seeking a skilled and proactive Cybersecurity Engineer to safeguard our IT infrastructure and sensitive data across the enterprise. The ideal candidate will be responsible for implementing and maintaining security controls, detecting and responding to threats, and ensuring compliance with cybersecurity policies and regulations. This role demands hands-on experience in enterprise security tools, vulnerability management, incident response, and secure system design. Key Responsibilities 3+ years of experience in cybersecurity roles, including threat detection, analysis, and response. Strong understanding of network security, cloud security, and endpoint security. Familiarity with scripting languages (Python, PowerShell) for automation and analysis. Excellent analytical, problem-solving, and communication skills. Identify and communicate current and emerging security threats and design security architecture elements to mitigate threats as they emerge Demonstrate experience around ITIL or Key process-oriented domains like incident management, configuration management, change management, problem management etc. Requirements Implement, manage, and monitor security tools and technologies (e. g. , SIEM, IDS/IPS, firewalls, endpoint protection). Monitor systems and networks for security breaches and respond to incidents promptly. Collaborate with IT teams to design secure infrastructure and software systems. Ensure patch management and configuration hardening across servers, endpoints, and network devices. Maintain documentation including risk assessments, incident response plans, and audit logs. Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications, hardware related to cyber risk security in order to better match business outcome objectives Demonstrate experience in doing security assessment against NIST Frameworks, SANS, CIS, etc. Timely security breach solutioning to end users, Internal stakeholders & external customers experience, CSAT, educating and suggesting right control to the customers. Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails. SourceMash Technologies is a leading solution provider for internet-based applications and product development since 2008. Be a part of our company that is facilitated by highly skilled professionals dedicated to providing total IT solutions under one roof. We offer remarkable services in the areas of Software Development, Quality Assurance, and Support. An employee welcome kit, like Custom Notepad, T-Shirt, Water Bottle etc. , is also included in employee welcome packages onboard. SourceMash Technologies offers the best employee health insurance benefit to their employees family members under the same policy. Annual leaves are paid at the payment rate in the working period before the leave, and no untaken leaves can be considered part of the mandatory notice periods.
Posted 1 month ago
3.0 - 8.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Job Description We are seeking a skilled and proactive Cybersecurity Engineer to safeguard our IT infrastructure and sensitive data across the enterprise. The ideal candidate will be responsible for implementing and maintaining security controls, detecting and responding to threats, and ensuring compliance with cybersecurity policies and regulations. This role demands hands-on experience in enterprise security tools, vulnerability management, incident response, and secure system design. Key Responsibilities 3+ years of experience in cybersecurity roles, including threat detection, analysis, and response. Strong understanding of network security, cloud security, and endpoint security. Familiarity with scripting languages (Python, PowerShell) for automation and analysis. Excellent analytical, problem-solving, and communication skills. Identify and communicate current and emerging security threats and design security architecture elements to mitigate threats as they emerge Demonstrate experience around ITIL or Key process-oriented domains like incident management, configuration management, change management, problem management etc. Requirements Implement, manage, and monitor security tools and technologies (e. g. , SIEM, IDS/IPS, firewalls, endpoint protection). Monitor systems and networks for security breaches and respond to incidents promptly. Collaborate with IT teams to design secure infrastructure and software systems. Ensure patch management and configuration hardening across servers, endpoints, and network devices. Maintain documentation including risk assessments, incident response plans, and audit logs. Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications, hardware related to cyber risk security in order to better match business outcome objectives Demonstrate experience in doing security assessment against NIST Frameworks, SANS, CIS, etc. Timely security breach solutioning to end users, Internal stakeholders external customers experience, CSAT, educating and suggesting right control to the customers. Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails. Work with us SourceMash Technologies is a leading solution provider for internet-based applications and product development since 2008. Be a part of our company that is facilitated by highly skilled professionals dedicated to providing total IT solutions under one roof. We offer remarkable services in the areas of Software Development, Quality Assurance, and Support. Welcome Kit An employee welcome kit, like Custom Notepad, T-Shirt, Water Bottle etc. , is also included in employee welcome packages onboard. Medical Insurance SourceMash Technologies offers the best employee health insurance benefit to their employees family members under the same policy. Paid Leaves Annual leaves are paid at the payment rate in the working period before the leave, and no untaken leaves can be considered part of the mandatory notice periods.
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
tamil nadu
On-site
As a member of our team, you will be responsible for performing routine maintenance and troubleshooting of Cisco and Juniper core switches, servers, printers, and access points. Your role will involve ensuring the smooth operation of the data center's network infrastructure, including complete setup from core switches connectivity. You will also be tasked with deploying patches in servers and switches periodically to ensure the security and stability of the network. Managing syslog, which has been installed by our team, to monitor and analyze network logs will be a part of your responsibilities. Providing 24/7 support for data center operations is crucial, ensuring prompt resolution of any technical issues that may arise. Additionally, maintaining accurate records of network architecture, switch and server configurations, and service tag IDs will be required. This is a full-time position with benefits including food provided. The schedule involves rotational shifts with a shift allowance and yearly bonus. The work location is in person. If you are interested in joining our team, the application deadline is 06/04/2025, and the expected start date is 15/04/2025.,
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
coimbatore, tamil nadu
On-site
As the Cloud DevOps Manager at our organization, you will be leading a team of engineers in the design, implementation, maintenance, and troubleshooting of Linux-based systems. Your primary responsibilities will include ensuring system stability, driving innovation, and delivering high-quality infrastructure solutions that align with our organization's goals. Your role will involve leadership and team management, where you will lead and mentor a team of Linux engineers, provide technical guidance, and manage workload distribution to ensure timely project completion. Collaboration with cross-functional teams will be essential to align IT infrastructure with organizational objectives. You will be responsible for architecting, deploying, and managing robust Linux-based environments, including servers, networking, and storage solutions. Ensuring scalability, reliability, and security of Linux systems will be a key focus, along with overseeing the automation of system deployment and management processes using tools such as Ansible, Puppet, or Chef. Maintenance and troubleshooting will also be a significant part of your role, where you will lead efforts in monitoring, maintaining, and optimizing system performance. Proactively identifying and resolving technical issues to prevent system outages is crucial. Security and compliance will be another important aspect of your responsibilities, as you will implement and maintain security best practices for Linux systems, ensure compliance with industry standards and regulations, and handle documentation and reporting of systems, processes, and procedures. Continuous improvement is encouraged in this role, where staying updated with the latest Linux technologies, tools, and practices is essential. Leading initiatives to enhance the efficiency, reliability, and security of Linux environments, including the adoption of cloud technologies and containerization, will be part of your responsibilities. To qualify for this position, you should have a Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. Additionally, you should possess at least 10 years of experience in Linux system administration, with a minimum of 2 years in a leadership or senior technical role. Deep understanding of Linux operating systems, networking principles, automation tools, scripting languages, virtualization, containerization, and cloud platforms is required. Strong problem-solving skills, excellent communication, and interpersonal abilities are also necessary for this role. This is a full-time, permanent position offering benefits such as health insurance, provident fund, yearly bonus, and a day shift schedule. If you meet the qualifications and are ready to take on this challenging role, we look forward to receiving your application.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Senior DevOps Engineer in our Life Sciences & Healthcare DevOps team, you will have the opportunity to work on cutting-edge Life Sciences and Healthcare products in a DevOps environment. If you are passionate about coding in Python or any scripting language, experienced with Linux, and have worked in a cloud environment, we are excited to hear from you! Our team specializes in container orchestration, Terraform, Datadog, Jenkins, Databricks, and various AWS services. If you have expertise in these areas, we would love to connect with you. You should have at least 7+ years of professional software development experience and 5+ years as a DevOps Engineer or similar role with proficiency in various CI/CD and configuration management tools such as Jenkins, Maven, Gradle, Spinnaker, Docker, Ansible, Cloudformation, Terraform, etc. Additionally, you should possess at least 3+ years of AWS experience managing resources in services like S3, ECS, RDS, EC2, IAM, OpenSearch Service, Route53, VPC, CloudFront, Glue, and Lambda. A minimum of 5 years of experience in Bash/Python scripting, wide knowledge in operating system administration, programming languages, cloud platform deployment, and networking protocols is required. You will be responsible for being on-call for critical production issues and should have a good understanding of SDLC, patching, releases, and basic systems administration activities. It would be beneficial if you also held AWS Solution Architect Certifications and had Python programming experience. In this role, your responsibilities will include designing, developing, and maintaining the product's cloud infrastructure architecture, collaborating with different teams to provide end-to-end infrastructure setup, designing and deploying secure infrastructure as code, staying updated with industry best practices, trends, and standards, owning the performance, availability, security, and reliability of the products running across public cloud and multiple regions worldwide, and documenting solutions and maintaining technical specifications. The products you will be working on rely on container orchestration, Jenkins, various AWS services, Databricks, Datadog, Terraform, and more, supporting the Development team in building them. You will be part of the Life Sciences & HealthCare Content DevOps team, focusing on DevOps operations on Production infrastructure related to Life Sciences & HealthCare Content products. The team consists of five members and reports to the DevOps Manager, providing support for various application products internal to Clarivate. The team also handles Change process on the production environment, Incident Management, Monitoring, and customer service requests. The shift timing for this role is 12PM to 9PM, and you must provide on-call support during non-business hours based on team bandwidth. At Clarivate, we are dedicated to offering equal employment opportunities and comply with applicable laws and regulations governing non-discrimination in all locations.,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
hyderabad, telangana
On-site
As an experienced Windows + VM ware professional with 8 to 10 years of expertise, you will be responsible for hands-on administration of all IT infrastructure services, focusing on compute, networking, identity, and VMware services. Your role will involve providing tier 2 and 3 end user support as necessary. Your key responsibilities will include being a subject matter expert in VMware, DNS, DHCP, Active Directory, and Windows Server enterprise. You will be expected to have hands-on experience with VMware technologies such as Exsi, including tasks like version upgrades, template creation, resource upgrades, patch updating, and host patching. Additionally, you will manage physical servers, handle BIOS and firmware updates, RAID configurations, and certificate server management. Your advanced knowledge of DNS, DHCP, Kerberos, and Windows Authentication will be crucial for the smooth operation of IT infrastructure. In this role, you will be responsible for Windows virtual environment administration, including GPO management, troubleshooting OS-level issues, and providing end user support when needed. You will also oversee backup and patching activities, identify and troubleshoot server-related resources, and conduct routine auditing for continuous improvement and cost optimization. Furthermore, you will be involved in risk management, secure identity authentication, and infrastructure vulnerability remediation. You should be capable of working independently, be available for night and weekend shifts, and handle additional assigned duties efficiently. Your expertise in Azure, Azure AD, IAM, O365 Defender, Veeam backup, Dell EMC storage, AWS, and various ticketing tools will be essential for creating VMs, managing user access, fixing vulnerabilities, and handling reporting tasks. Your ability to connect with vendors, resolve issues, and troubleshoot OneDrive problems will be highly valued in this role. Overall, your proficiency in a wide range of IT infrastructure technologies and tools, along with your problem-solving skills, will be instrumental in ensuring the smooth operation and security of the organization's IT environment.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
As a Managed Services Cross Technology Engineer (L1) at NTT DATA, you will play a crucial role in providing proactive support to clients, ensuring the operational efficiency of their IT infrastructure and systems. Your primary responsibility will be to identify, investigate, and resolve technical incidents and problems, ensuring that service levels are upheld and restored promptly. In this entry-level engineering position, you will focus on first-line support for standard and low complexity incidents across multiple technology domains such as Cloud, Security, Networking, Applications, and Collaboration. Your role will involve monitoring client infrastructure, identifying issues before they escalate, and resolving incidents efficiently to meet service level agreements. Key Responsibilities: - Monitoring client infrastructure and solutions. - Identifying problems and errors proactively. - Investigating and resolving first-line incidents. - Providing telephonic or chat support to clients. - Scheduling maintenance activities for patching and configuration changes. - Collaborating with team members to ensure service continuity. - Reporting and escalating incidents as necessary. - Updating knowledge articles and identifying opportunities for process improvement. - Supporting project work and disaster recovery functions as required. To excel in this role, you should possess strong communication skills, the ability to work effectively in diverse environments, and a proactive approach to problem-solving. You will be expected to maintain a positive attitude, work well under pressure, and prioritize client satisfaction in all interactions. Academic Qualifications and Certifications: - Bachelor's degree in IT/Computing or equivalent work experience. - Relevant certifications such as CCNA, Microsoft Certified, AWS Certified, etc., are advantageous. - Basic knowledge of ITIL processes and IT management concepts. Required Experience: - Entry-level experience in troubleshooting and providing support in security, network, data center, and systems administration. - Familiarity with management agents, redundancy concepts, and products in the supported technical domains. - Basic knowledge of ITIL processes and frameworks. This is an on-site working position, and NTT DATA is an Equal Opportunity Employer dedicated to fostering diversity and inclusion in the workplace. Join us to continue growing your career, expanding your skills, and making a difference in the world of technology.,
Posted 1 month ago
5.0 - 6.0 years
10 - 12 Lacs
Pune
Work from Office
Critical Skills to Possess: 5–6 years of experience in IT infrastructure, cybersecurity, or systems engineering with a strong specialization in patch management . Deep technical knowledge of Windows Server/Desktop and Linux environments , including patching methods, registry/system configurations, and troubleshooting. Hands-on expertise with one or more enterprise patching tools : SCCM/MECM, Ivanti, Tanium, BigFix, WSUS, ManageEngine, etc. Strong understanding of vulnerability scanning tools like Qualys, Tenable, or Rapid7 , and how they integrate with patching workflows. Excellent command of scripting (PowerShell, Bash, Python) for automation and reporting tasks. Experience working in or alongside a Security Operations Center or IT Security team. Strong analytical skills, attention to detail, and the ability to handle high-stakes environments with minimal supervision. Excellent communication skills with the ability to interact effectively with technical and non-technical stakeholders. Preferred Qualifications: BS degree in Computer Science or Engineering or equivalent experience Roles and Responsibilities Lead the end-to-end patch management process across Windows, Linux, and third-party applications in a multi-platform environment. Act as the technical SME (Subject Matter Expert) for patching within the SOC, mentoring junior team members and defining best practices. Collaborate with vulnerability management, threat intelligence, and infrastructure teams to prioritize patching based on business risk and threat exposure. Own and optimize patching tools and platforms such as SCCM, BigFix, Ivanti, Tanium, or ManageEngine , including tool maintenance, policy creation, and automation scripts. Design and implement scalable patch deployment strategies that minimize system downtime and align with SLAs. Generate detailed patch compliance reports , conduct risk-based exception handling, and support internal/external audits. Contribute to security governance by aligning patching activities with ISO 27001, NIST, CIS , and other regulatory standards. Conduct root cause analysis on patching failures and recurring vulnerabilities, proposing long-term mitigation strategies. Coordinate and lead patch management review meetings with stakeholders and IT leadership.
Posted 1 month ago
3.0 - 8.0 years
10 - 18 Lacs
Bengaluru
Work from Office
Job Role Sr. Endpoint System Engineer Experience 5-8 Years Location Bangalore Mode Of work Office (5 Days) Shift Time UK-US Time Zone Required Skills & Qualifications: Experience with deploying, configuring, and supporting MDM solutions such as Air Watch, Or Workspace one or Microsoft Intune. Excellent communication skills: You can clearly and concisely explain technical concepts to both technical and non-technical audiences and • effective communication with interpersonal skills. 3-5 years of experience in the cybersecurity domain, with a focus on MDM (Mobile Device Management), RMM (Remote Monitoring and Management), or Patch Management tools. Strong understanding of security frameworks and protocols for device management, remote monitoring, and patching. Familiarity with RMM and Patch Management tools like Kaseya, ConnectWise, or Ninja RMM. Basic understanding of network security, endpoint protection, and IT infrastructure. Strong organizational skills: You can manage multiple tasks and prioritize effectively in a fast-paced environment. Your approach challenges with enthusiasm and a can-do spirit and the ability to work independently and collaboratively in a fast-paced environment. A team player mentality: You thrive in a collaborative environment and are willing to go the extra mile to support your colleagues. BE or B-Tech in (Any Branch) Desired Skills: (Good to have) Certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or any other relevant cybersecurity certifications. Experience in network security and endpoint management. Knowledge of cloud security concepts and technologies
Posted 1 month ago
6.0 - 7.0 years
8 - 9 Lacs
Bengaluru
Work from Office
Hiring for Citrix Admin- Bangalore Candidate needs to have strong background in Citrix, Desktop Delivery Controllers (DDCs), VMWARE, ESXi, Windows Operating Systems, DAAS, WEM and Azure cloud.All aspects of Citrix design, performance-monitoring, tuning, scripting, upgrade, and maintenance of all production Citrix systems.Vendor Coordination with Service provider OEMHandling all Types of Incidents, Change Requests, Requests and Problem RecordsExperienced with deployment of servers utilizing PVS and/or MCS in a virtual environmentDrives problems to root cause through partnership with Vendor and other teams, ensuring knowledge is captured for future events.Documents and tracks hardware and software configuration, migration, testing and deployment solutions so that we can always have updated SOPsPatch Management: Stay current with Citrix updates and patches, and implement a patch management strategy to keep the environment secure and up-to-date
Posted 1 month ago
3.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Req ID: 326997 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Middleware Admistration with IIS, RightFax and EFT to join our team in Bangalore, Karn taka (IN-KA), India (IN). "Combined JD for roles (Experience may vary depending on Grade) 1)IT professional with around 3+ years of experience as a Middleware Administrator 2) Experience in Installing, configuration, Deployment Troubleshooting of IIS, Apache, Tomcat, Weblogic and Jboss Servers. 3)working experience in Production environment. 4)working knowledge in configuring SSL on Application and Web Servers. 5)Trouble shooting issues of Production servers by coordinating with different teams. 6)On-call support (24x7), Monitoring and maintaining multiple Applications on Production Environment and worked in shifts. 7)Perform administrative duties including Installation, Configuration, Upgradation, patching and Troubleshooting on Windows, Linux and Unix Platforms. 8)Perform Standby duty, Monitor and support Middleware requests to ensure that all critical items are addresses and the production environment is highly available as per the client s SLA. 9)Experience in application deployment to app servers, troubleshooting , log analysis 10) Knowledge of scripting tool / languages and experience with automation using scripts 11) Knowledge of various monitoring tools and experience in creating various reports and extracting metrics and operations data from various sources 11) Certification and patch management. Also if you can find anyone with Right FAX and Globalscape EFT tool, that is for another upcoming requirement " We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in RD to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
Posted 1 month ago
9.0 - 13.0 years
10 - 15 Lacs
New Delhi, Faridabad
Work from Office
Install, configure & maintain Linux (RHEL, Ubuntu, SUSE) and Windows servers. Handle AD, DHCP, DNS, Hyper-V, SCCM, WSUS. Perform kernel tuning, scripting, patching, log analysis, LDAP, SELinux, firewall, and performance troubleshooting Required Candidate profile Manage Linux (RHEL, Ubuntu, SUSE) & Windows servers, AD, DHCP, DNS, Hyper-V. Expert in shell scripting, performance tuning, patching, WSUS, SCCM, SELinux, LDAP, firewall, logs, and user access issues.
Posted 1 month ago
5.0 - 8.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Installation, Configuration, Administration and troubleshooting of ESX & Virtual Centre, VI Client. VM Servers build & rebuild (Deploying the new VMs from the Template and Cloning an Existing VM) as per the client request. Upgrading ESX/ESXi servers and Virtual Center servers using VMware Update manager. Identify and resolve issues related to VMware infrastructure. P2V Monitoring VM's & Servers ( CPU, Memory, Disk, Network Utilization). Creating templates from VMs and deploy VMs from templates and allocate resources. Configuring DRS in a Cluster and the DRS Automation Level Using DRS Affinity Rules. Configuring and Managing HA Settings and Customizing HA for Virtual Machines. V2V conversions by using VMware Converter. Creating the Clusters, Resources pools, Template & Clone in ESX Patch Management in ESX Servers & Windows Servers through update Manager to keep infrastructure safe. Creating and managing virtual machines and installing VM Tools into VMs. Migrating Virtual Machines by using V-Motion Performing Snapshots, Cloning, Cold Migrations and Hot Migrations. Working on optimizing networking concepts like creation V-Switches, different types of port groups. Addressing security vulnerabilities & bug fixes in timely manner to keep infrastructure safe. Working on complex ESX Environment & dedicated ESX Clusters using VRO workflow Working with ITSO Service Owners for Critical ESX Severs for upgrade viz Firmware & Patching Creating and Managing User Administration and generating bulk user accounts as per requirement. Reset passwords for Users as per requirement. Assigning rights and privileges to users to access files and folders. Changing Network adapter from E-1000 to VMXNET3 Scheduling Backup and Restoring Backups as on required. Managing in large complex ESX Hosts, Clusters & VCenter Applying best practices & applying, as shared by engineering team to improve the VMWare Environment. ESX SSL Console certificate Management - (Need to Renew certificate before expiry) Provide technical support and guidance to clients, addressing their VMware-related concerns and inquiries. Following Change Management Order process through OMNI Tool- (Automated tool which runs through templates & scripts) & and adhering with HSBC defined standards to ensure the quality is not compromised. Mandatory Skills: VMware Server Admin. Experience: 5-8 Years.
Posted 1 month ago
4.0 - 6.0 years
8 - 9 Lacs
Bengaluru
Work from Office
We're hiring a Level 2 IT Desktop Engineer (ManageEngine focus) to manage endpoints, resolve Tier 2 issues, ensure security compliance & support users remotely in the AU timezone. Strong Windows, AD, patching & communication skills needed.
Posted 1 month ago
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