277 Patch Management Jobs - Page 5

. Develop faster - with our commitment to the best professional development. Perform better - as part of a high-performance, empowering culture. Shape an industry - with a market leader that continues to drive innovation. Make a difference -by helping improve oral health worldwide. Positive business relationship management to key stakeholder in India on local level. Demand management for IT services in India. Ensure service delivery, operation and support of IT services to business - whether they are global, regional or local solutions. Control IT budget and expenses on local level. Project management of defined projects in scope, time and money. Align with the global IT strategy, policies and standards. Management of IT vendors. Reporting of projects, activities and health status. Fluent in English. Minimum 3 years experience in IT Administration. Responsibilities: Responsible for installation, configuration, maintenance and upgrade of systems hardware, software and related infrastructure. Support Corporate IT initiatives through execution - make sure Corporate IT policies and Standard are applied and respected by users. Document IT architecture and procedure to ensure business continuity during absence. Perform periodic performance monitoring and tuning to support capacity planning as per business requirements. Responsible for system security, integrity and reliability. Monitor issues and ensure resolution on time to prevent business disruptions. Responsible to maintain maintenance and support contracts with 3rd parties. Assist co-workers with everyday IT needs or issues - ensure IT training when required. Frontend: 1st level on site support Maintain O365 suite Maintain Windows 10 Client Management with SCCM Optional: AX experience Backend: Maintain Datacenter Windows Server 2012 R2 and 2016 Active Directory Patch management File services Print services Support and maintain local ERP system Backup technologies Veritas backup and Acronis Networking Support Global Network engineer with onsite support Maintain local phone solution

Key Responsibilities: SCCM Administration & Maintenance: Manage and maintain SCCM/MECM infrastructure, including servers, management point, distribution points, and clients. Perform health checks and routine maintenance of SCCM components. Monitor SCCM logs and troubleshoot issues related to deployments, updates, and configurations. Software & Patch Management: Deploy Windows updates, security patches, and third-party application patches using SCCM. Create and manage deployment packages for applications, drivers, and OS images. Ensure compliance with patching policies and update schedules. OS Deployment & Imaging: Configure and manage Windows OS deployment (OSD) using SCCM Task Sequences. Troubleshoot PXE boot, driver injection, and imaging related issues. Client Health & Troubleshooting: Ensure SCCM client health and remediate issues affecting deployments. Troubleshoot application installation failures, patching issues, and SCCM agent problems. Reporting & Compliance: Generate SCCM reports for software deployments, patch compliance, and inventory. Work with security teams to ensure endpoint compliance and vulnerability management. Technical Skills: Strong experience with SCCM/MECM (Current Branch ,2012, or later versions) administration. Handson experience with Software Deployment, Patch Management, and OSD. Good understanding of Windows Server (2016/2019/2022) and Active Directory. Familiarity with Intune, Azure AD, and Modern Endpoint Management. Shifts: 24*7 rotational shifts Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field.

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills. Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape. Job Overview: As a Sr Endpoint System Engineer (3-5 Years), you will play a crucial role in ensuring client satisfaction by providing timely and effective technical assistance. Do you thrive on solving puzzles and empowering others? Are you passionate about technology and eager to make a real impact? If so, Hexnode has the perfect opportunity for you! Were seeking a highly motivated and customer-centric Sr Endpoint System Engineer (3+ Years) to join our dynamic team. As the front line of our customer experience, youll be instrumental in ensuring our clients get the most out of Hexnodes cutting-edge Unified Endpoint Management (UEM) solution. Youll be more than just a technical support agent - youll be a trusted advisor, a problem solver, and a champion for our customers. Responsibilities: The ideal candidate will have hands-on experience with Mobile Device Management (MDM), Remote Monitoring and Management (RMM) tools, or Patch Management solutions. You will be engaging with clients to understand their current device management challenges, their IT infrastructure, their security requirements, and their long-term goals. This involves asking insightful questions and actively listening to their responses. Handle incoming technical quires, via calls, emails, and chat messages from the Customers, experiencing technical issues. This might involve recommending specific configurations, integrations, or workflows that will best serve the client. Diagnose and troubleshoot technical issues related to our product. You ll work closely with other teams, engineering, product management, and including sales teams to ensure seamless customer experience. You ll need a strong understanding of MDM, RMM, and Patch Management tools, based on customer needs and business goals.Youll need a strong understanding of Hexnodes features, its architecture, and its integration capabilities. You should be able to answer technical questions confidently and address any concerns the client may have and provide step-by-step guidance and solutions to clients, ensuring a positive customer experience. Escalate complex technical issues to the appropriate internal teams for resolution. Stay up to date with the latest features and updates of our unified endpoint management product. Youll need to stay updated on the competitive landscape, understanding the trends, changes in cybersecurity industry, and be the evangelists of UEM products, get an in-depth knowledge on UEM product lines. Provide product training to clients and internal teams as needed. Document and track support issues to maintain a comprehensive knowledge base. Communicate effectively with customers, keeping them informed of the status of their tech requests. You are often the first point of contact for potential customers, and your professionalism and expertise can significantly influence their perception of Hexnode. Ensure a high level of customer satisfaction through professional and courteous communication. Youre on the front lines, interacting directly with potential clients. This gives you valuable insights into market trends, customer needs, and areas where Hexnode can improve. You should actively collect this feedback and share it with the product development team. Requirements: Experience with deploying, configuring, and supporting MDM solutions such as AirWatch, Or Workspaceone or Microsoft Intune. Excellent communication skills: You can clearly and concisely explain technical concepts to both technical and non-technical audiences and effective communication with interpersonal skills. 3-5 years of experience in the cybersecurity domain, with a focus on MDM (Mobile Device Management), RMM (Remote Monitoring and Management), or Patch Management tools. Strong understanding of security frameworks and protocols for device management, remote monitoring, and patching. Familiarity with RMM and Patch Management tools like Kaseya, ConnectWise, or NinjaRMM. Basic understanding of network security, endpoint protection, and IT infrastructure. Strong organizational skills: You can manage multiple tasks and prioritize effectively in a fast-paced environment. Your approach challenges with enthusiasm and a can-do spirit and the ability to work independently and collaboratively in a fast-paced environment. A team player mentality: You thrive in a collaborative environment and are willing to go the extra mile to support your colleagues. BE or B-Tech in (Any Branch) Desired Skills: (Good to have) Certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or any other relevant cybersecurity certifications. Experience in network security and endpoint management. Knowledge of cloud security concepts and technologies

Required Skills Behavioral | Aptitude | Communication Technology | Hardware and Networking | Installation, configuration, maintainance and repair Technology | Audio, Video support | Installation and configuration Technology | Windows Operating System | Installation, configuration and management Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate 1) Field Services Support Engineers primary responsibility is to provide support to an organization s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime. 2) As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware. 3) This role also involves hands & feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries 4) To support daily technical support activities for computers & all other end point devices. Update the support ticket with the progress, to set up and test desktop computer peripherals. 5) To perform the system changes adhered to organizational policies. 6) Conduct remote desktop troubleshooting to end user issues. Maintain technical documentation in association with other functional departments 7) Technical Skills a. Windows Operating System: b. Ability to Install and troubleshoot different versions of Windows OS independently. E.g. Windows XP. Windows 7, Windows 10 and Windows 11 c. Understanding of desktop applications and how do they work, installation & uninstallation. d. Understanding of domain setup & ability to add / remove computers to domain. update Group policies. carry out Disk management, Disk Encryption, Wireless configuration. check utilization and availability, ability to perform start up and shut down services by following SOP. deploy gold images on multiple desktops using SOP, Ability to install and configure client applications independently 8) In addition to above, support and perform below activities. a. Exchange and Mobility Clients b. Printer management c. Backup and Recovery d. Audio, Video support e. End Point Security/Patch Management f. Hardware and Networking

Job Profile Summary The Cloud NoSQL Database Engineer performs database engineering and administration activities, including design, planning, configuration, monitoring, automation, self-serviceability, alerting, and space management. The role involves database backup and recovery, performance tuning, security management, and migration strategies. The ideal candidate will lead and advise on Neo4j and MongoDB database solutions, including migration, modernization, and optimization, while also supporting secondary RDBMS platforms (SQL Server, PostgreSQL, MySQL, Oracle). The candidate should be proficient in workload migrations to Cloud (AWS/Azure/GCP) . Key Responsibilities: MongoDB Administration: Install, configure, and maintain Neo4j (GraphDB) and MongoDB (NoSQL) databases in cloud and on-prem environments. NoSQL Data Modeling: Design and implement graph-based models in Neo4j and document-based models in MongoDB to optimize data retrieval and relationships. Performance Tuning & Optimization: Monitor and tune databases for query performance, indexing strategies, and replication performance. Backup, Restore, & Disaster Recovery: Design and implement backup and recovery strategies for Neo4j, MongoDB, and secondary database platforms. Migration & Modernization: Lead database migration strategies, including homogeneous and heterogeneous migrations between NoSQL, Graph, and RDBMS platforms. Capacity Planning: Forecast database growth and plan for scalability, optimal performance, and infrastructure requirements. Patch Management & Upgrades: Plan and execute database software upgrades, patches, and service packs. Monitoring & Alerting: Set up proactive monitoring and alerting for database health, performance, and potential failures using Datadog, AWS CloudWatch, Azure Monitor, or Prometheus. Automation & Scripting: Develop automation scripts using Python, AWS CLI, PowerShell, Shell scripting to streamline database operations. Security & Compliance: Implement database security best practices, including access controls, encryption, key management, and compliance with cloud security standards. Incident & Problem Management: Work within ITIL frameworks to resolve incidents, service requests, and perform root cause analysis for problem management. High Availability & Scalability: Design and manage Neo4j clustering, MongoDB replication/sharding, and HADR configurations across cloud and hybrid environments. Vendor & Third-Party Tool Management: Evaluate, implement, and manage third-party tools for Neo4j, MongoDB, and cloud database solutions. Cross-Platform Database Support: Provide secondary support for SQL Server (Always On, Replication, Log Shipping), PostgreSQL (Streaming Replication, Partitioning), MySQL (InnoDB Cluster, Master-Slave Replication), and Oracle (RAC, Data Guard, GoldenGate). Cloud Platform Expertise: Hands-on with cloud-native database services such as AWS DocumentDB, DynamoDB, Azure CosmosDB, Google Firestore, Google BigTable. Cost Optimization: Analyze database workload, optimize cloud costs, and recommend licensing enhancements. Shape Knowledge & Skills: Strong expertise in Neo4j (Cypher Query Language, APOC, Graph Algorithms, GDS Library) and MongoDB (Aggregation Framework, Sharding, Replication, Indexing). Experience with homogeneous and heterogeneous database migrations (NoSQL-to-NoSQL, Graph-to-RDBMS, RDBMS-to-NoSQL). Familiarity with database monitoring tools such as Datadog, Prometheus, CloudWatch, Azure Monitor. Proficiency in automation using Python, AWS CLI, PowerShell, Bash/Shell scripting. Experience in cloud-based database deployment using AWS RDS, Aurora, DynamoDB, Azure SQL, Azure CosmosDB, GCP Cloud SQL, Firebase, BigTable. Understanding of microservices and event-driven architectures, integrating MongoDB and Neo4j with applications using Kafka, RabbitMQ, or AWS SNS/SQS. Experience with containerization (Docker, Kubernetes) and Infrastructure as Code (Terraform, CloudFormation, Ansible). Strong analytical and problem-solving skills for database performance tuning and optimization. Shape Education & Certifications: Bachelor s degree in Computer Science, Information Systems, or a related field. Database Specialty Certifications in Neo4j and MongoDB (Neo4j Certified Professional, MongoDB Associate/Professional Certification). Cloud Certifications (AWS Certified Database - Specialty, Azure Database Administrator Associate, Google Cloud Professional Data Engineer). Preferred Experience: 5+ years of experience in database administration with at least 3 years dedicated to Neo4j and MongoDB. Hands-on experience with GraphDB & NoSQL architecture and migrations. Experience working in DevOps environments and automated CI/CD pipelines for database deployments. Strong expertise in data replication, ETL, and database migration tools such as AWS DMS, Azure DMS, MongoDB Atlas Live Migrate, Neo4j ETL Tool.

Job Information Job Opening ID ZR_1979_JOB Date Opened 25/05/2023 Industry Technology Job Type Work Experience 7-9 years Job Title Server Support City Bangalore Province Karnataka Country India Postal Code 560052 Number of Positions 2 All Windows Server End to End OS Management (Windows 2012/16/19) Installation, Configuration, Hardening, Troubleshooting etc Antivirus management - Epo administration & Troubleshooting of Antivirus Definitions & Monitoring and Logging for Security violations Scripting Patching MS Patch management though WSUS\Cisco AMP Good working knowledge in DHCP and DNS Services Basic knowledge and understanding on Storage (Dell, EMC, NetApp etc) and File services Coordinating with different lines of services with SLA. Creating and updating of technical documentation Good understanding Vmware administration Good working knowledge in SCCM Problem Management & RCA - Responsible for preparing RCA document for Severity 1 & Severity 2 calls Daily BAU L2/L3 Calls Support on Windows Server Family infrastructure 3rd party vendor coordination for visit and troubleshooting Primary Skill Set Windows Server End to End Management. Soft Skills: Good/Excellent Communication Skills (Speak, Read, Write) Team player, Self-Starter and resourceful Analytical & problem-solving skills Ability to achieve customer satisfaction Willingness to Learn Continually Team Player & People Management Skills Education: 15 years of formal education from UGC recognized institution. Windows Server Certification in 2012/2016/2019 or CCNA preferred Location: Chennai & Bangalore check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

We are Hiring for Senior Linux Systems Administrator (L3) ( Lead) Total Exp : 8 Years Location: MG Road Work Hours: 9 PM to 6 AM IST (Rotational from June) Notice Period: Only Immediate joiners Interested candidates please share your updated resume: Suneetha.d@truglobal.com Contact No: 9513059942- Suneetha D Keyskills: Linux Administration (RHEL, OEL, CentOS) OS installation, configuration, troubleshooting, and performance optimization Linux System Patching & Security Compliance Automation using Ansible – Playbook development, provisioning, configuration management NetApp Storage Administration – Provisioning, maintenance, troubleshooting AWS Cloud Infrastructure – Deployment and administration Scripting (Bash, Python, Shell) for automation & system administration Linux Migration Projects – Planning, execution, post-migration suppor Job Description: We are seeking a highly skilled and experienced Senior Linux Systems Administrator (L3) to join our dynamic IT team. The ideal candidate will possess a strong background in Linux system administration, automation, storage management, and cloud technologies. This role requires expertise in OS builds, patching, configuration management, scripting, and migration projects. As a Senior Linux Administrator, you will play a critical role in maintaining the stability, security, and efficiency of our enterprise Linux-based infrastructure. Key Responsibilities: Deploy, configure, and maintain Linux operating systems (RHEL, OEL, and CentOS) across enterprise environments. Design and customize OS builds based on system and application requirements while adhering to industry best practices. Collaborate with cross-functional teams to ensure seamless integration of Linux systems with existing IT infrastructure. Implement and manage Linux system patching strategies to maintain security compliance and system stability. Schedule and execute regular maintenance tasks, performance tuning, and optimization of Linux servers. Work closely with security teams to proactively identify and mitigate vulnerabilities. Develop and maintain Ansible playbooks to automate system provisioning, configuration management, and routine administration tasks. Identify automation opportunities to enhance operational efficiency and reduce manual intervention. Manage and administer NetApp storage systems, ensuring high availability, performance, and scalability. Perform storage provisioning, maintenance, and troubleshooting for enterprise storage solutions. Lead and participate in Linux migration projects, ensuring smooth transitions with minimal downtime. Plan, coordinate, and execute application and service migrations across different environments. Provide post-migration support, performance tuning, and troubleshooting as required. Implement, configure, and manage monitoring tools to proactively detect and address system issues. Conduct system performance analysis and fine-tuning to ensure optimal system efficiency. Maintain comprehensive technical documentation, including system configurations, standard operating procedures, and troubleshooting guides. Ensure up-to-date and easily accessible documentation for team members and stakeholders. Required Qualifications & Skills: Bachelor's degree in Computer Science, Information Technology, or a related discipline. Proven experience as a Senior Linux Systems Administrator (L3) in a complex IT environment. Extensive knowledge of Linux distributions, particularly RHEL, CentOS, and OEL. Expertise in OS installation, configuration, troubleshooting, and performance optimization. Strong proficiency in system patching methodologies and security best practices. Hands-on experience with Ansible for automation, configuration management, and deployment. In-depth knowledge of NetApp storage systems, including provisioning, maintenance, and troubleshooting. Experience working with AWS cloud infrastructure and related services. Strong scripting skills (Bash, Python, Shell) for automation and system administration. Proficiency in implementing and managing monitoring tools for proactive system management. Excellent problem-solving skills, analytical abilities, and attention to detail. Strong communication and interpersonal skills with the ability to collaborate effectively in a team-oriented environment. Preferred Qualifications: Certifications in Linux (RHCSA, RHCE), NetApp, AWS, or Ansible. Experience in working with enterprise-level virtualization and containerization technologies. Exposure to ITIL-based service management practices. Ability to work independently and handle multiple projects in a fast-paced environment. If you are an experienced Linux Systems Administrator looking for an opportunity to contribute to a high-performing IT team, we encourage you to apply and be a part of our innovative technology-driven organization.

Manage Windows servers (AD, DNS, DHCP), Azure resources (VMs, storage, networking), virtualization (VMware/Hyper-V), and automation (PowerShell). Provide L2/L3 support, monitor performance, ensure security, and maintain system documentation. Required Candidate profile Strong experience in Wintel administration in enterprise environments. Proficiency in Azure IaaS, PaaS, networking, and hybrid infrastructure. Microsoft certifications preferred e.g AZ-104, AZ-800/801

- Level 2 support on Incident and problem management. - PostgreSQL DB/SQL Performance Analysis and Tuning. - Managing PostgreSQL Database Security Audit violations resolving them. - PostgreSQL Database Installation and Configuration, Database Backup and Recovery, SQL Tuning, User maintenance, Tablespace management, Hot Standby and Replication. - PostgreSQL Database Migration, Upgrades as part of Technology Life Cycle Management to be compliant with organization standards. - Patch management and highlight teams regarding future enhancements releases. Expertise - Minimum 5 years of DBA (IT) experience. Activities in scope - Installation and Configuration, Perform maintenance activity in database. - PostgreSQL Database upgradations and migration. - PostgreSQL Database reconciliation mechanisms. - PostgreSQL Database Migration, Upgrades to be compliant with organization standards. - Monitoring and optimizing the performance of the PostgreSQL database. - Backup and Recovery, Hot Standby and Replication, PITR and Upgradation. - SQL Tuning, User maintenance, Tablespace management. - Understand the RTO/RPO requirements for the application databases to define the database backup and restore policy. - Experience in Installation and creating Hot Streaming Replication (Master and Slave). - Problem solving and good analytical skills. Communication, teamwork, and negotiation skills. Preferred Skills - Cluster configuration, Master-Slave. - Backup configuration using Veeam and/or by Barman. - PgDump/PgDumpall and PgRestore. - DR Replica, by Barman or other. - Physical streaming replication and Logical replication. - Data masking and encryption.

SLK Software Services Private Limited is looking for Team Leader - Software to join our dynamic team and embark on a rewarding career journey Planning, managing, and overseeing the software development life cycle (SDLC) for multiple projects and products. Leading a team of software developers, providing technical guidance, mentorship, and coaching to ensure high-quality software delivery. Assessing and analyzing client requirements and designing software solutions to meet those requirements. Managing project timelines, milestones, and deliverables to ensure timely project delivery. Conducting code reviews and ensuring adherence to coding standards and best practices. Overseeing software testing and quality assurance to ensure software quality and reliability. PHP Dev Core and Laravel Linux Administration Apache / NginX Config MySQL PHP Development WordPress Patch Management CRON Jobs

Notice Period : Immediate Employment Mode : Contract to Hire Working Mode : Hybrid Primary skills : Linux Administration Secondary skills : Migration, upgrade Experience of working as Unix administrator and managing Infrastructure support Basic understanding of Linux platform. Incident and Change ticket handling. Experience working with any of ticketing and monitoring tool. Monitoring of UNIX servers.CPU, Filesystem and Disk Utilization check for all UNIX servers and Daily reports Preparation of availability, capacity reports which needs to be sent to customer. Experience working with Patch management System and ILO firmware upgrade Server Deployment, Decommissioning User Administration on Linux servers LVM management. Good knowledge on NFS, SAMBA, DNS,SFTP,DHCP,NTP Basic knowledge on backup tool Coordination with Vendor in case of HW / Software major issues. Basic Knowledge in scripting ITIL v3/4 Trained/Certified 24x7 support

About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert. This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: Responsible for the installation, configuration, and management of EMC VMAX/PowerMax storage arrays ,SVC and ESS Storage Subsystems. Experienced in EMC storages VMAX, PowerMax, XtremIO, Unity Experienced in Brocade SAN Switches Perform routine maintenance tasks, such as backups, restores, and performance monitoring. Troubleshoot and resolve storage-related issues. Work with other IT staff to provision storage for new applications and servers. Local replication and remote replication SRDF/Snap mirror Design and implement EMC VMAX/PowerMax storage solutions for customers. Work with customers to understand their storage needs and requirements. Develop storage solutions that meet the customers needs and budget. Present storage solutions to customers and answer their questions. Stay up-to-date on the latest EMC VMAX/PowerMax technologies and best practices. Install, configure, and manage IBM storage systems (Flash System, XIV, Spectrum Scale, DS Series etc.). Perform routine maintenance tasks like backups, restores, and performance monitoring. Troubleshoot and resolve storage-related issues to ensure optimal system operation. Work with other IT teams to provision storage for applications and servers. Stay informed about new IBM storage features and best practices. The skills you bring: Knowledge desired on module backup such as Oracle, SQL over Dell Networker /Data Domain Networker client migrations, Patch Management , Performance Tuning, Cloning configuration, troubleshooting, Staging, Media Management, Disaster Recovery and new device provisioning in production. In Depth Knowledge on Networker and Data domain, Modules like databases, VM backups, Data Domain, Solid knowledge on backup and restore skills. Skills on Storage and virtualization. Skilled on test and acceptance, PEQ, technical RACI, capacity planning & Problem Management Experience in testing, implementation, change management, and upgrade/migration of backup infrastructure. Primary country and city: India (IN) || Bangalore Req ID: 764936

Notice Period: Immediate Employment: Contract Job Description: Primary Skills Patch Management, Vulnerability Management, Red Hat Enterprise Linux Secondary Skills L2 support Certifications (if any) Job Purpose: Provide technical support for the in-scope technology domains (Patch Management, Vulnerability Management and DCS Operations Support) for Red Hat Enterprise Linux Work with DCS Operations service providers, product principal vendors, Branch IT support and external vendors Job Responsibilities: a) Triage ITSM tickets and system alerts within DCS operations boundary b) Refer to procedure manuals, operational references (e.g. reference list, exception list) to diagnose / fix known issues c) Handle DCS Operations incidents at L2 level for Red Hat Enterprise Linux d) Follow established protocol for issue escalation to L3 DCS Engineers e) Plan and execute system patching- and vulnerability-related changes related to Red Hat Enterprise Linux f) Plan and execute BAU changes related to Regional DCS Operations for Red Hat Enterprise Linux g) Support asset inventory lifecycle management (build, operationalize, upgrade, refresh, decommission) for Red Hat Enterprise Linux h) Support DR drills from perspective of Red Hat Enterprise Linux i) Support L3 engineer to prepare Root Cause Analysis and improvement plan for major incidents related to Red Hat Enterprise Linux j) Coordinate with respective countries' team members for local support to resolve incidents and perform changes related to Red Hat Enterprise Linux k) Support L3 engineer to prepare technical documentation, ensuring that technical settings comply with company policy and regulatory requirements l) Responsible for end-to-end management of RHEL servers, including installing, configuring, and regularly updating systems to maintain optimal performance. m) Supports the updates to hardening standard, templates and policies changes from the Bank and local regulators. n) Diagnose and resolve hardware and software issues within the RHEL environment, applying root cause analysis to prevent future occurrences. o) Work closely with DevOps teams to support automation, orchestration, and deployment of applications, leveraging tools such as Ansible and Puppet for configuration management. Job Requirements: a) Minimum 5 years of working experience in Red Hat Enterprise Linux operations b) Must be willing to be placed on rotational on-call support and weekend activities c) Must have knowledge of Service SLAs, RTO and RPO targets d) Must have experience in infra platform monitoring tools e.g. Solarwinds e) Must have working experience in a different culture f) Must have knowledge of ITSM processes (Incident, Change, Service Request and Problem management) and ITSM tool (ServiceNow) g) Must be able to work independently and in collaboration with various stakeholders as part of an APAC team e.g. IT Infra-related planning and implementation, security teams, service management teams, application teams, country IT teams and others h) Good to have prior working experience as an IT professional in a banking or financial institution i) Advanced understanding of RHEL server management, including configuration, system optimization, and maintenance in mission-critical environments. j) Knowledge in shell scripting for automation and system management tasks, enabling the administrator to streamline complex processes and ensure operational consistency. k) Familiarity with tools such as Ansible and Puppet for configuration management, along with patching best practices to maintain up-to-date systems. l) Familiarity with virtualization technologies, such as Hyper-V, VMware or Nutanix AHV, for effective resource management and system consolidation." m) Industry-recognized certifications such as Red Hat Certified System Administrator (RHCSA) or Red Hat Certified Engineer (RHCE) are strongly preferred, as they demonstrate a solid foundation in RHEL expertise and industry-standard best practices

PF Detection is mandatory Job Description: Primary: Manage the complete life-cycle of laptop/desktop/VDI environment from provisioning, on-going support, to decommissioning Provide remote and deskside technical support for Windows Desktop OS and Mobile OS, File and , Office365 services (SharePoint, OneDrive, Teams, and Active Directory etc.) and other productivity applications, connectivity (network and security), and antivirus End User Patch & Image Management (installing / reinstalling Standard Images) Packaging & Software Distribution Identify and diagnose issues and problems (L1.5 support services) using SOPs and knowledge-base for applications and infrastructure Align with client s Global EUC team; work closely and provide technical support to other IT teams Secondary: Monitoring the infrastructure [servers, storage and networking] and databases using native tools and Solarwinds Answer requests raised via telephone, email, chat or portal Categorize and record reported queries in Ticketing tool (ServiceNow) and provide solutions Advise users on appropriate course of action Monitor issues from start to resolution and provide timely customer and internal updates using a computer-based ticketing system (ServiceNow) Escalate, if needed, unresolved problems to a higher level of support (L2 / L3) Asset & License Management Receive, log, and store internal packages Conduct cabinet/cage checks (daily) Perform and document inventory verification/counts Work flexible shift schedules and provide rotational on-call coverage if needed Report to the facility within a specified time for emergency outage assistance Ability to prioritize tasks and work on multiple assignments in a fast-paced and highly challenging environment Other ad-hoc duties assigned by supervisor

System Administrator Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. Its a claim backed by our True Performance System – a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils – our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities Discounted hardware and software An environment that embraces learning and development The Role To provide 1st, 2nd or 3rd level technical support to Brennan IT clients, engineers and staff, 1st level monitoring and technical support to Brennan IT clients and staff. To coordinate, collaborate and escalate incidents within stipulated timelines, maintain existing cloud/infrastructure services and ensure that environment runs in an optimal way. and Continuously Improve the Efficiency and Excellence of Service Delivery as Measured by Client facing Surveys and Ratings in every department you are part of. 2-5 yrs minimum experience in Windows Server Administration / System Administration / Wintel Administration / Hyper V Administration / IT Technical Support role/ for international clients, preferably in Managed Services IT provider / IT Companies. Role Responsibilities Maintaining/contributing to KMS for client and internal team, for both technical & processes Server monitoring using SCOM, N-ABLE, Logic Monitor, Basic Intune / SCCM configurations Understanding of O365, Mimecast, Intune, Azure integration Vendor Management (hardware and Software vendors – HP, Dell, MS, VM, Citrix and others) Storage understanding NAS, SAN e.g., data domain, IBM, Netapp, Hitachi, Fujitsu, HP 3par Administration of Windows Server, groups, group policies, DNS, DHCP Understanding of backups, replications for Veeam, Symantec, Zetro, Commvault On premises backup alert management, monitoring and restoration SSL certificate renewal and installation on various roles (IIS, ADFS, ADC-Netscaler, Apache, SQL Reporting Services, WAS, Load Balancers) Smooth and timely customer engagement Disk, CPU, Snapshot management provisioning Monitor, manage experience with ESXI/Hyper-V hosts, Nutanix, Dell, HP SimpliVity Manage understand Failover Cluster, NLB Citrix/RDS/WVD knowledge with application publishing, upgrading, managing securely Manage windows update compliance. Antivirus Management, Sophos, Defender. Patching ESXi hosts and vCenter updates Knowledge of vulnerability management and critical remediation Change management, performing RCA and able to clearly articulate the actions/outcomes Key Competencies and Qualifications required Knowledge of as many more technologies like VMware, Windows Hypervisors, Azure Administrations, O365, Mimecast, SQL Administration, Windows Administration. Should have experience in VM Deployment, VM Migration, managing host clusters Extremely high-level attention to detail with methodical troubleshooting process Good verbal and written communication skills Must have knowledge of Storage technologies like HP, IBM, Dell, Cisco servers, O365, Azure Administration) Proactive vs Reactive approach ITIL Service Management Foundation accreditation Essential Skills Windows Server including 2016/2019, DNS, DHCP, Group Policy Active Directory 2012 and above VMware / Virtualization (Hyper – V, VMware) O365, Azure Administration Desired Skills Exposure to Backup tools like Veeam/Commvault/Backup exec Windows Administration certifications 2012 and above Exposure to SAN /NAS MS Azure and Office 365 Administration Symantec Endpoint or McAfee or Sophos or Sentinel One or CrowdStrike Exposure to Blade servers and configurations ITIL Foundation and ServiceNow ITSM tool Brennan is an equal opportunity employer

Job Summary Minimum of 3-5 years administration experience on Nutanix platform specifically on Prism central and AHV. Hands on experience on Installing Configuring & Troubleshooting Nutanix infra like AHV/ Prism Central and Prism Element. Worked on tasks like hosts upgrades creating templates/clones Snapshots Storage container creation etc. Proficiency in Nutanix technologies including Acropolis Hypervisor (AHV) and Prism interface. Familiarity with virtualization technologies (e.g. VMware Hyper- Responsibilities Minimum of 3-5 years administration experience on Nutanix platform specifically on Prism central and AHV. Hands on experience on Installing Configuring & Troubleshooting Nutanix infra like AHV/ Prism Central and Prism Element. Worked on tasks like hosts upgrades creating templates/clones Snapshots Storage container creation etc. Proficiency in Nutanix technologies including Acropolis Hypervisor (AHV) and Prism interface. Familiarity with virtualization technologies (e.g. VMware Hyper-V) Must have knowledge on Prism element features. Patch management of AHV and Prism central and element using Lifecycle Manager. Hands on experience on VM Migration different platform with tools like Move P2V conversion Understand of Nutanix utility like Self service/ Flow Segmentation Operations / Foundation central Worked on any of the HCI infra like VxRail/Nutanix/VMware. Good understanding of AHV and ESXi network connectivity . Hands on experience multiple hardware like Lenovo and Cisco UCS Manager and upgrade Analyze logs to identify issues and perform root cause analysis (RCA) to prevent future occurrences Requirements Self-motivated proactive and thrive working in an environment with limited supervision Good communication skills. Ability to create Presentations and SOPs. Demonstrated interest in expanding knowledge in the areas of new developments and trends. Demonstrated intermediate problem-solving abilities coupled with a desire to take on responsibility. Ability to manage workload amid shifting priorities and challenging deadlines. Preferred certifications for below products Nutanix Certified Professional - Multicloud Infrastructure

Join our Team About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert. This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: Responsible for the installation, configuration, and management of EMC VMAX/PowerMax storage arrays ,SVC and ESS Storage Subsystems. Experienced in EMC storages VMAX, PowerMax, XtremIO, Unity Experienced in Brocade SAN Switches Perform routine maintenance tasks, such as backups, restores, and performance monitoring. Troubleshoot and resolve storage-related issues. Work with other IT staff to provision storage for new applications and servers. Local replication and remote replication SRDF/Snap mirror Design and implement EMC VMAX/PowerMax storage solutions for customers. Work with customers to understand their storage needs and requirements. Develop storage solutions that meet the customers needs and budget. Present storage solutions to customers and answer their questions. Stay up-to-date on the latest EMC VMAX/PowerMax technologies and best practices. Install, configure, and manage IBM storage systems (Flash System, XIV, Spectrum Scale, DS Series etc.). Perform routine maintenance tasks like backups, restores, and performance monitoring. Troubleshoot and resolve storage-related issues to ensure optimal system operation. Work with other IT teams to provision storage for applications and servers. Stay informed about new IBM storage features and best practices. The skills you bring: Knowledge desired on module backup such as Oracle, SQL over Dell Networker /Data Domain Networker client migrations, Patch Management , Performance Tuning, Cloning configuration, troubleshooting, Staging, Media Management, Disaster Recovery and new device provisioning in production. In Depth Knowledge on Networker and Data domain, Modules like databases, VM backups, Data Domain, Solid knowledge on backup and restore skills. Skills on Storage and virtualization. Skilled on test and acceptance, PEQ, technical RACI, capacity planning & Problem Management Experience in testing, implementation, change management, and upgrade/migration of backup infrastructure. Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Bangalore Req ID: 764936

Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Junior Vulnerability Management Analyst What you will do Let s do this. Let s change the world. In this vital role supports the identification, assessment, and tracking of vulnerabilities across the organization s IT landscape. The Junior Vulnerability Management Analyst assists senior team members in analyzing vulnerability data, correlating risk indicators (e. g. , KEV, EPSS), and supporting remediation efforts. This position offers an opportunity to grow technical expertise while contributing to the organization s security posture through structured vulnerability management processes. Roles Responsibilities: Assist with analyzing vulnerability scan results from tools such as Tenable, Qualys, or Rapid7. Support prioritization efforts using CVSS scores, KEV (Known Exploited Vulnerabilities), EPSS (Exploit Prediction Scoring System), and asset criticality. Collaborate with IT and security teams to track remediation status and escalate high-risk findings. Monitor public threat intelligence sources to understand the context of vulnerabilities. Contribute to the development of dashboards and reports for tracking vulnerabilities and trends. Assist in documenting vulnerability management processes and remediation workflows. Support compliance and audit requests by providing vulnerability data as needed. Learn and follow policies related to patch management and secure configurations. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Bachelor s degree and 0 to 3 years of experience in cybersecurity or IT operations with exposure to vulnerability or security tools OR Diploma and 4 to 7 years of experience in cybersecurity or IT operations with exposure to vulnerability or security tools Must-Have Skills: Basic familiarity with vulnerability management platforms (e. g. , Tenable, Qualys, or Rapid7) Understanding of basic CVSS scoring and vulnerability classification Awareness of cybersecurity concepts such as threat intelligence, patching, and risk assessment Foundational knowledge of networking and common IT systems Willingness to learn and grow in the field of vulnerability management Preferred Qualifications: Good-to-Have Skills: Exposure to KEV, EPSS, or similar threat-based scoring frameworks Basic experience with scripting languages (e. g. , Python, PowerShell) Awareness of cloud security tools (e. g. , AWS Inspector, Azure Defender) Familiarity with compliance standards such as NIST, ISO, or PCI-DSS CompTIA Security+ (preferred) Tenable Certified Nessus Auditor (Preferred) Qualys Vulnerability Management Specialist (Preferred) Soft Skills: Analytical Thinking - Comfortable working with data and identifying patterns Attention to Detail - Careful review and tracking of vulnerabilities Communication Skills - Able to clearly document and explain findings Collaboration Teamwork - Works well with cross-functional teams Curiosity Continuous Learning - Strong interest in cybersecurity and professional growth Problem-Solving Mindset - Seeks practical solutions to real-world security issues What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

Job Description- System Engineer An experienced and motivated System Engineer to oversee and manage a range of functions related to Vessel IT Infrastructure. This role will involve direct responsibility for System Monitoring & Alerts on Sophos, SOP Documentation, Monitoring Patch Management, Backup Exercises, Co-ordinate Penetration testing. The successful candidate will play a key role in ensuring the reliability, security, and efficiency of our Vessel security Operations, reporting to group information Security manager in Singapore. To ensure a seamless transition and effective integration of the candidate into the work operations required knowledge transfer will be conducted at the location. Roles & Responsibilities: Formulate, develop, implement, comply, and enforce IT related policies, processes, guidelines, protect IT computer networks (computer workstations, computer servers, printers, wireless systems etc.) and application systems (online, database etc.) against computer intrusions, unauthorized access, and other malicious misuses. Familiarity with tools such as ConnectWise, Sophos, Rapid 7, Freshdesk (Ticketing System), OneNet, and similar platforms is advantageous. Deal with Tier 2/3 problem-solving in a timely efficient manner Lead the creation, review, and maintenance of Standard Operating Procedures (SOPs) related to IT operations. Ensure documentation is up-to-date, accessible, and aligns with industry best practices. Execute a vulnerability management strategy across all environments as directed by the group, coordinate with vendor for implementations and validate successful implementation. Plan, execute, and assess regular backup and disaster recovery exercises to maintain data integrity and system resilience. Continuously refine backup strategies and disaster recovery plans based on exercise outcomes. Mentor, and fostering a culture of collaboration and continuous improvement. Provide guidance, set objectives, conduct performance evaluations, and promote professional growth.

Number of Openings 1 ECMS ID in sourcing stage 528151 Duration of Contract 5 years Total Yrs. of Experience 10+ Relevant Yrs. of experience 10+ Detailed JD (Roles and Responsibilities) Key Responsibilities: Design, deploy, and standardize medium to large-scale SCCM environments (single to multi-tier sites). Manage Inventory, Software Distribution, Patch Management, and Image Management using SCCM. Develop and maintain custom deployment scripts (VBScript, Batch, PowerShell) for automation and compliance. Create, import, and manage Applications and Packages in SCCM. Build and troubleshoot OSD Task Sequences, including: WIM creation and capture Application deployment at build time UDI splash screen design HW driver import User State Migration (USMT) Coordinate application packaging, testing, and releases. Install, configure, and troubleshoot Distribution Points and SCCM infrastructure components. Manage Client Health across environments and resolve escalations from L2 support teams. Troubleshoot SCCM logs (client/server side) to resolve deployment and configuration issues. Implement Security Patch Management and Windows Update strategies through SCCM. Plan and administer Patch Management lifecycles. Create SCCM canned reports, SSRS dashboards, and custom SQL queries for inventory and compliance tracking. Support Mobile Device Management (MDM) integration where applicable. Provide timely documentation, status updates, and end-user support as needed. Soft Skills: Strong communication and documentation skills Proactive and detail-oriented Team player with the ability to lead initiatives when required Mandatory skills Required Skills: Deep knowledge of Microsoft SCCM/MECM Strong understanding of Windows 10/11 imaging technologies and imaging engines Hands-on with: Application creation and deployment OSD imaging and task sequencing Client health management and troubleshooting SCCM logs, SQL queries, and reporting Experience with Scripting (VBS, Batch, PowerShell) Strong problem-solving skills and ability to handle escalated incidents Experience coordinating with cross-functional teams for planning and solution design Desired/ Secondary skills Experience with Intune or MDM platforms ITIL or Microsoft certification in SCCM or Endpoint Configuration Manager Experience in retail or enterprise-scale environments Domain Retail Client Name MMS-MediaMarkt Saturn Max Vendor Rate in Per Day (Currency in relevance to work location) 12,000 INR/Day Delivery Anchor for tracking the sourcing statistics, technical evaluation, interviews, and feedback etc. Saranya, Manasa Client Interview / F2F Applicable Client Interview -Yes Work Location Offshore Start date immediately WFO/WFH/Hybrid WFO Hybrid BG Check (Pre/ Hybrid/ Post onboarding) Post Onboarding Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO CEST Working hours

Experience: o 8 - 10 years of experience in Automic Workload Automation, with a focus on Implementing/ solutioning Automic automation for enterprise environments. o Proven expertise in designing and implementing complex automation solutions across large IT landscapes, including cloud, on-premises, and hybrid infrastructures. o Strong knowledge of infrastructure automation and experience integrating Automic into cloud platforms (AWS, Azure, Google Cloud) and on-prem systems. o Experience with developing and customizing Automic Action Packs and extending platform functionality through custom integrations. Job Summary: We are seeking a seasoned Automic Expert with over 8-10 years of experience in architecting and delivering automation solutions across complex IT landscapes. In this senior role, you will take a leadership position in designing, building, and optimizing Automic Workload Automation solutions that drive efficiency, scalability, and reliability for our IT infrastructure. As an expert, you need to guide the strategic direction for integrating Automic into various IT systems, automating workflows, and ensuring alignment with business needs. You ll collaborate closely with key stakeholders across operations, development, and DevOps teams to design comprehensive automation strategies that meet operational objectives. If you thrive on solving complex automation challenges and enjoy architecting solutions that shape the future of IT, this is the role for you. Key Responsibilities: Automic Platform Leadership: o Design scalable and resilient automation solutions that integrate with cloud platforms, on-prem systems, databases, and hybrid environments. o Define automation strategies for enterprise-level projects, focusing on streamlining operations, improving uptime, and reducing manual intervention. o Take ownership of the Automic platform architecture, overseeing installations, configurations, upgrades, and performance tuning to ensure the environment s stability and scalability. o Implement custom workflows, jobs, and schedules to meet business-critical needs. o Provide technical leadership on the development of Automic Action Packs and custom components to extend automation capabilities. Infrastructure Automation: o Architect and deliver solutions for infrastructure automation using Automic, driving automation for server provisioning, patch management, deployments, and system monitoring. o Lead initiatives to automate processes across multi-cloud environments, integrating with platforms like AWS, Azure, and Google Cloud. Technical Leadership and Collaboration: o Act as the subject matter expert on all things Automic, guiding and mentoring team members while collaborating with IT, DevOps, and business teams to deliver robust automation solutions. o Drive discussions and provide thought leadership on best practices for infrastructure automation, ensuring continuous improvement and optimization of automation frameworks. Innovation and Optimization: o Continuously assess and evaluate emerging technologies in workload automation, identifying areas where new features or tools can be leveraged to further optimize the Automic environment. o Lead automation innovation initiatives to ensure the IT landscape remains future-proof and aligned with the latest industry trends in automation and AI-driven orchestration. Documentation and Standards: o Establish and maintain architectural standards and best practices for using Automic in the IT infrastructure. Ensure all documentation, from workflows to integrations, is kept up-to-date and accessible . Technical Skills: o Deep expertise in Automic Automation Engine, with hands-on experience in architecture, administration, and workflow development. o Strong understanding of infrastructure automation tools and frameworks, with scripting capabilities in languages like Python, Shell, and PowerShell. o Experience in CI/CD pipeline integration using tools like Jenkins, GitLab, or Azure DevOps to drive continuous delivery. Soft Skills: o Ability to think strategically and architect solutions that drive long-term benefits for the IT landscape. o Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders and collaborate effectively across teams. o Leadership and mentoring experience, capable of guiding technical teams in implementing best practices and ensuring project success. Certifications : o Certifications in Broadcom Automic Workload Automation . o Cloud certifications such as AWS/ GCP Certified Solutions Architect .

Required Skills Technology | Network Monitoring Tools | Traverse Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Technology | Network Monitoring Tools | Solarwinds Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Certifications | Microsoft Certification | Microsoft Windows Server Networking Fundamentals Details: 1. SCCM Administration - Working knowledge of SCCM administration and related dependent components like AD, DNS, BitLocker, Group Policies etc. 2. Patch Management: a. Deployment of monthly updates on every patch Tuesday following the Change process b. Provide the patching status report to the customer 3. Software Distribution: a. Deployment of application versions to keep the devices complaint b. Provide the deployment status report to the customer 4. Hardware and Software Inventory: a. Generate hardware and software inventory reports as per the customer requirements 5. Configure features Asset intelligence, DCM, Reporting 6. Manage and administer the client settings, system discoveries, collections, boundaries and bandwidth settings etc. 7. SCCM Client installation on Servers and Desktops 8. Hands on experience on fixing SCCM/Packaging related issues on End User Windows 10 devices 9. Expertise in Windows Batch Scripting 10. Windows 10 Autopilot 11. Create and Manage Windows 10 Image with customizations, LTI and ZTI 12. OS upgradation - In-place upgrade and Feature Upgrade 13. Troubleshoot OSD Task sequence errors 14. Monitor and troubleshoot the SCCM infrastructure components and client health issues 15. Monitor and Troubleshoot: a. Monitoring the daily health of SCCM infrastructure components and client issues b. Troubleshoot failed SCCM components and clients c. Troubleshoot failed Software and Patch Deployments 16. Backup and Maintenance - Knowledge on the SCCM site backup and Maintenance tasks 17. Incident and Service Request Management - Monitor the ticket queue and act up on the reported incidents on a daily basis 18. Address the tickets escalated from L1/L2 team 19. Manage and lead team of L1/L2 Technical Skills: In-depth hands-on experience on any two of SCCM, SCOM, Traverse, SolarWinds, ManageEngine, Nexthink etc.,

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Software Distribution & Patch management. Experience: 5-8 Years.

About Us Groundbreaker. Game changer. Pioneer. TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader. TRCs professionals work with a broad range of commercial, industrial and government clients and the communities they serve. We deliver breakthrough solutions that address local needs -- so our clients can better succeed in an ever-changing world. Working at TRC means tackling interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications. Overview We are seeking a highly skilled MMS funtional Engineer to support the deployment, configuration, and maintenance of the Hitachi ABB Market Management System (MMS) in energy market operations. This role focuses on managing and optimizing MMS. The ideal candidate will have expertise in system installation, data integration, automation, and patch management, with a strong emphasis on delivering efficient, reliable market systems. Responsibilities System Installation and Configuration Install and configure the Hitachi ABB MMS on Linux-based platforms. Validate and test MMS configurations to ensure alignment with market and operational requirements. Perform system upgrades and apply infrastructure patches, including Oracle and third-party software. Data Integration and Validation Ensure seamless data integration between MMS, SCADA, EMS, and other external systems using protocols like ICCP and CIM. Validate data sources and ensure accessibility for market operations. Automation and Scripting Develop and maintain automation scripts using Ansible to streamline system installations, patching, and maintenance processes. Continuously improve system deployment workflows for efficiency and repeatability. Performance Optimization and Maintenance Monitor system health and optimize the performance of MMS components. Collaborate with stakeholders to implement enhancements and resolve technical issues. Compliance and Security Ensure system compliance with regulatory standards, including NERC CIP. Manage user access controls and enforce security best practices. Documentation and Reporting Maintain detailed documentation for installations, configurations, and system changes. Generate periodic reports on system performance, upgrades, and patching activities. Qualifications Hands-on experience with Hitachi ABB MMS, including installation, configuration, and maintenance. Proficiency in Linux systems administration. Strong understanding of integration protocols like ICCP, CIM, and REST/SOAP APIs. Experience with automation tools, particularly Ansible, for deployment and patching. Familiarity with relational databases (e.g., Oracle, PostgreSQL) for MMS data management. Solid troubleshooting skills and ability to resolve technical challenges effectively. Knowledge of infrastructure patching and regression testing. Strong focus on delivering high-quality solutions. Preferred Qualifications Experience with scripting languages such as Python or Shell scripting. Familiarity with power systems and energy market workflows. Knowledge of containerization tools like Docker and orchestration platforms like Kubernetes. Understanding of cybersecurity standards and practices for critical infrastructure. #LI-AK1 EEO Statement TRC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees. The complete job description and application are available on TRC s career site . TRC accepts applications for this position on an ongoing, rolling basis and reserves the right to cancel this posting at any time. Hands-on experience with Hitachi ABB MMS, including installation, configuration, and maintenance. Proficiency in Linux systems administration. Strong understanding of integration protocols like ICCP, CIM, and REST/SOAP APIs. Experience with automation tools, particularly Ansible, for deployment and patching. Familiarity with relational databases (e.g., Oracle, PostgreSQL) for MMS data management. Solid troubleshooting skills and ability to resolve technical challenges effectively. Knowledge of infrastructure patching and regression testing. Strong focus on delivering high-quality solutions. Preferred Qualifications Experience with scripting languages such as Python or Shell scripting. Familiarity with power systems and energy market workflows. Knowledge of containerization tools like Docker and orchestration platforms like Kubernetes. Understanding of cybersecurity standards and practices for critical infrastructure. #LI-AK1 System Installation and Configuration Install and configure the Hitachi ABB MMS on Linux-based platforms. Validate and test MMS configurations to ensure alignment with market and operational requirements. Perform system upgrades and apply infrastructure patches, including Oracle and third-party software. Data Integration and Validation Ensure seamless data integration between MMS, SCADA, EMS, and other external systems using protocols like ICCP and CIM. Validate data sources and ensure accessibility for market operations. Automation and Scripting Develop and maintain automation scripts using Ansible to streamline system installations, patching, and maintenance processes. Continuously improve system deployment workflows for efficiency and repeatability. Performance Optimization and Maintenance Monitor system health and optimize the performance of MMS components. Collaborate with stakeholders to implement enhancements and resolve technical issues. Compliance and Security Ensure system compliance with regulatory standards, including NERC CIP. Manage user access controls and enforce security best practices. Documentation and Reporting Maintain detailed documentation for installations, configurations, and system changes. Generate periodic reports on system performance, upgrades, and patching activities.

Experience: o 8 - 10 years of experience in Automic Workload Automation, with a focus on Implementing/ solutioning Automic automation for enterprise environments. o Proven expertise in designing and implementing complex automation solutions across large IT landscapes, including cloud, on-premises, and hybrid infrastructures. o Strong knowledge of infrastructure automation and experience integrating Automic into cloud platforms (AWS, Azure, Google Cloud) and on-prem systems. o Experience with developing and customizing Automic Action Packs and extending platform functionality through custom integrations. Job Summary: We are seeking a seasoned Automic Expert with over 8-10 years of experience in architecting and delivering automation solutions across complex IT landscapes. In this senior role, you will take a leadership position in designing, building, and optimizing Automic Workload Automation solutions that drive efficiency, scalability, and reliability for our IT infrastructure. As an expert, you need to guide the strategic direction for integrating Automic into various IT systems, automating workflows, and ensuring alignment with business needs. You ll collaborate closely with key stakeholders across operations, development, and DevOps teams to design comprehensive automation strategies that meet operational objectives. If you thrive on solving complex automation challenges and enjoy architecting solutions that shape the future of IT, this is the role for you. Key Responsibilities: Automic Platform Leadership: o Design scalable and resilient automation solutions that integrate with cloud platforms, on-prem systems, databases, and hybrid environments. o Define automation strategies for enterprise-level projects, focusing on streamlining operations, improving uptime, and reducing manual intervention. o Take ownership of the Automic platform architecture, overseeing installations, configurations, upgrades, and performance tuning to ensure the environment s stability and scalability. o Implement custom workflows, jobs, and schedules to meet business-critical needs. o Provide technical leadership on the development of Automic Action Packs and custom components to extend automation capabilities. Infrastructure Automation: o Architect and deliver solutions for infrastructure automation using Automic, driving automation for server provisioning, patch management, deployments, and system monitoring. o Lead initiatives to automate processes across multi-cloud environments, integrating with platforms like AWS, Azure, and Google Cloud. Technical Leadership and Collaboration: o Act as the subject matter expert on all things Automic, guiding and mentoring team members while collaborating with IT, DevOps, and business teams to deliver robust automation solutions. o Drive discussions and provide thought leadership on best practices for infrastructure automation, ensuring continuous improvement and optimization of automation frameworks. Innovation and Optimization: o Continuously assess and evaluate emerging technologies in workload automation, identifying areas where new features or tools can be leveraged to further optimize the Automic environment. o Lead automation innovation initiatives to ensure the IT landscape remains future-proof and aligned with the latest industry trends in automation and AI-driven orchestration. Documentation and Standards: o Establish and maintain architectural standards and best practices for using Automic in the IT infrastructure. Ensure all documentation, from workflows to integrations, is kept up-to-date and accessible . Technical Skills: o Deep expertise in Automic Automation Engine, with hands-on experience in architecture, administration, and workflow development. o Strong understanding of infrastructure automation tools and frameworks, with scripting capabilities in languages like Python, Shell, and PowerShell. o Experience in CI/CD pipeline integration using tools like Jenkins, GitLab, or Azure DevOps to drive continuous delivery. Soft Skills: o Ability to think strategically and architect solutions that drive long-term benefits for the IT landscape. o Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders and collaborate effectively across teams. o Leadership and mentoring experience, capable of guiding technical teams in implementing best practices and ensuring project success. Certifications : o Certifications in Broadcom Automic Workload Automation . o Cloud certifications such as AWS/ GCP Certified Solutions Architect .