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1.0 - 4.0 years
5 - 8 Lacs
kolkata, mumbai, new delhi
Work from Office
Support day-to-day operations of firewalls, switches, and wireless access points Assist with configuration and monitoring of Sophos XGS Firewalls, Sophos Switches, and Unifi Access Points Respond to alerts and incidents from Microsoft Defender (EDR/XDR) Enforce patch management via Action1 and assist with BitLocker, compliance, and Intune status tracking Provide support for M365 account lifecycle tasks (user creation, MFA enforcement, license assignment) Maintain asset inventory and documentation for IT systems and hardware Assist with security policy rollouts, basic scripting, and operational audits Preferred Technical Experience: Hands-on with Sophos Firewalls/Switches and Unifi Wireless APs Familiarity with Microsoft Defender EDR/XDR (or similar platforms), Microsoft Intune, and Microsoft Entra (Azure AD) Exposure to Microsoft 365 administration Understanding of VLANs, network segmentation, basic firewall rules. Certifications (Preferred, Not Mandatory): Microsoft SC-900, MD-102, or equivalent Sophos Firewall or Switching Certifications CompTIA Security+ or CCNA Soft Skills: Self-driven, eager to learn, and adaptable to new technologies Good communication skills, especially in documentation and reporting Ability to follow structured processes and escalate appropriately
Posted 2 days ago
5.0 - 6.0 years
10 - 11 Lacs
noida
Work from Office
Provide advanced technical support and administration of the core infrastructure systems – Vulnerability Assessment, Patch Management for Server and Clients, SCCM and Intune, Windows Server, Windows 11, Autopatch, Defender, Active Directory, DNS, DHCP, and basic knowledge of VMWare/Windows virtualization technologies. Provide input and help to implement/enforce security policies. Ensures virus management and security systems are updated and operating properly. Resolve issues in a timely manner and enters resolution into the Service Centre tracking system as needed. Work closely with the IT Engineering Manager, System Engineers and Regional Service Delivery Manager to ensure exceptional customer service for all support needs. Experience & Qualifications: Minimum 5 years’ experience with Vulnerability assessment, Patch Management, Intune, SCCM and WSUS in a multi-site, enterprise environment. The personal attributes we are looking for: Must be customer service oriented and have good verbal communication skills. Must be able to read, write, speak and understand English. Must have strong communication skills, be able to work independently and be team oriented. Roles and Responsibilities What you will do: Provide advanced technical support and administration of the core infrastructure systems - Vulnerability Assessment, Patch Management for Server and Clients, SCCM, Windows Server, Windows 11, Intune, Defender, Qualys, Active Directory, DNS, DHCP, and basic knowledge of VMWare/Windows virtualization technologies. Resolve issues in a timely manner and enters resolution into the Service Centre tracking system as needed. What we would like you to know: Vulnerability Assessment, Patch Management for Server and Clients, Windows Server 2019, 2022, Windows 11, MACOS, Scripting knowledge, Active Directory, DNS, DHCP, and basic knowledge of VMWare/Windows virtualization technologies. ITIL process & standards. Knowledge of deployment tools like WSUS, SCCM, Microsoft Intune. Group Policies. Knowledge of Microsoft server operating systems required. Should be comfortable working in Shifts. What we would like you to have done: MCP certified, ITIL certification will be an added advantage. The competencies we are we looking for: Execution Building Relationships Innovation Customer Focus
Posted 2 days ago
2.0 - 5.0 years
3 - 6 Lacs
noida
Work from Office
The Infrastructure & Network Administrator will be responsible for managing and maintaining the organization's IT infrastructure, ensuring seamless network connectivity, system security, and smooth operations for approximately 60 employees. This role includes monitoring, troubleshooting, and maintaining hardware, software, and communication systems while ensuring data security and backup procedures. Key Responsibilities: 1. IT Infrastructure & Network Management Manage and maintain the organizations IT infrastructure, including servers, networks, and security systems. Monitor network performance and troubleshoot issues to ensure minimal downtime. Perform routine system health checks, backups, and disaster recovery procedures. 2. Firewall & Security Management Configure, monitor, and manage firewalls to protect the organization's IT environment. Ensure laptop security, endpoint protection, and internet security for all employees. Implement and enforce IT security policies to safeguard data and systems. 3. Communication & Collaboration Systems Manage company email systems, ensuring inbox storage and access issues are resolved. Administer and maintain IVR (Interactive Voice Response) systems for seamless communication. Coordinate with Tata Communications for internet and telephony services. 4. Maintenance & Troubleshooting Conduct routine IT maintenance activities, including software updates, patch management, and hardware servicing. Ensure smooth operation of all IT assets and promptly address system failures. Maintain proper documentation of IT assets, configurations, and support processes. 5. Vendor & User Management Manage IT vendors for hardware/software procurement, support, and service agreements. Provide technical support to employees, addressing IT issues and queries. Ensure IT infrastructure meets business requirements and user needs efficiently. Required Skills & Qualifications: Bachelors degree in IT, Computer Science, or related field. Years of experience in IT infrastructure, networking, and security management. Strong knowledge of firewalls, VPNs, LAN/WAN, and network monitoring tools. Experience in email management, IVR administration, and backup solutions. Familiarity with vendor management and IT asset management. Strong troubleshooting and problem-solving skills. Strong knowledge of firewalls, VPNs, LAN/WAN Experience in email management and IVR systems Familiarity with vendor and IT asset management Strong troubleshooting a
Posted 2 days ago
15.0 - 20.0 years
13 - 17 Lacs
gurugram
Work from Office
About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Palo Alto Networks Firewalls Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a technically skilled and proactive Network Security Technical Lead to manage and enhance our enterprise security infrastructure. This role focuses on securing the network perimeter through the administration of Palo Alto Firewalls, Web Application Firewalls (WAF), Bot Protection, Email Security, Endpoint Detection and Response (EDR), and IPS/IDS systems.You will be responsible for firewall policy tuning, VPN support, DNS and IDS/IPS signature management, bot defense rule enforcement, and email threat protection. A key part of the role involves proactively identifying and addressing security gaps, ensuring compliance with internal standards, and continuous improvement through regular audits, service reporting, and cross-functional collaboration. Roles & Responsibilities:-Administer and support enterprise firewall systems, with a focus on Palo Alto platforms.-Perform policy tuning and propose enhancements based on incident trends and evolving threat landscapes.-Manage IDS/IPS signature updates, including additions, deletions, and modifications.-Support URL filtering configurations and enforcement.-Provide operational support for VPN services and troubleshoot connectivity issues.-Identify security gaps and recommend remediation strategies as part of continuous improvement.-Conduct quarterly firewall rule audits and generate compliance reports.-Maintain and update operational runbooks and documentation.-Manage patching activities for firewall infrastructure.-Deliver regular service performance reports and participate in incident/problem/change management processes.-Troubleshoot firewall configuration issues, including backup/restore and application break-fixes.-Manage bot protection policies and rules using Cequence.-Configure appropriate logging levels for bot traffic analysis.-Perform troubleshooting and incident support related to bot activity.-Apply and validate standard and emergency rule requests.-Perform regular signature updates to maintain bot defense effectiveness-Fine-tune DNS policies and implement domain-based filtering using Cloudflare.-Monitor and report on DNS threats weekly/monthly, including actions taken.-Ensure DNS configurations align with enterprise security posture and compliance requirements.-Policy tuning, rule optimization, VPN support, and quarterly audit reporting using Palo Alto; incident-driven configuration backup, restore, and break-fix troubleshooting.-Signature lifecycle management (add/update/delete), URL filtering enforcement, and patch management aligned with incident trends and continuous improvement goals.-Policy and rule management, logging configuration, incident triage, and signature updates using Cequence Bot Defense; validation of standard and emergency rule requests.-DNS policy fine-tuning, domain-based filtering, and weekly/monthly threat reporting using Cloudflare DNS.-Service reporting, runbook maintenance, and change/problem/incident management across firewall and bot/DNS security layers.-Palo Alto, Cequence (Bot Defense), Cloudflare (DNS). Professional & Technical Skills: -Strong hands-on experience with Palo Alto firewalls and associated security features.-Proficiency with Cequence for Bot protection and Cloudflare for DNS security.-Solid understanding of network security principles, VPNs, IDS/IPS, and URL filtering.-Familiarity with ITIL-based incidents, problems, and change management processes.-Ability to analyze logs and traffic patterns to identify anomalies and optimize rules.-Experience with patch management, service reporting, and compliance audits.-Strong documentation skills and attention to detail.-Strong hands-on experience with Palo Alto firewalls and associated security features.-Proficiency with Cequence for Bot protection and Cloudflare for DNS security.-Solid understanding of network security principles, VPNs, IDS/IPS, and URL filtering.-Familiarity with ITIL-based incidents, problems, and change management processes.-Ability to analyze logs and traffic patterns to identify anomalies and optimize rules.-Experience with patch management, service reporting, and compliance audits. Additional Information:- The candidate should have minimum 5 years of experience in Palo Alto Networks Firewalls.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 days ago
4.0 - 7.0 years
5 - 15 Lacs
chennai
Work from Office
Role & responsibilities Looking for Immediate joiner with Good Communication. Job Description Advanced Troubleshooting: L2 support engineers are responsible for diagnosing and resolving technical issues that are beyond the scope of basic troubleshooting. Escalation Management: They handle escalated tickets from L1 support, ensuring timely resolution or escalating to L3 support when needed. Documentation: Maintaining detailed documentation of troubleshooting steps, solutions, and knowledge base articles. Collaboration: Working with other teams (L1, L3, development) to resolve complex issues. Process Improvement: Contributing to the development and improvement of support processes and procedures. Training and Mentoring: Potentially providing guidance and training to L1 support staff. Customer Communication: Communicating with customers to provide updates and resolve issues. Key Skills: Advanced Technical Knowledge: In-depth understanding of systems, software, and hardware relevant to the specific role (e.g., operating systems, networking, applications). Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve complex issues. Communication Skills: Excellent written and verbal communication skills for collaborating with teams and customers. Time Management: Ability to manage multiple tasks and prioritize effectively. Customer Service Skills: Providing excellent customer service while resolving technical issues. Documentation Skills: Ability to create and maintain clear and concise documentation Key Responsibilities: Lead the end-to-end Windows 11 & Server migration process, including assessment, planning, testing, deployment, and post-migration support. Serve as the top escalation point for Windows Server and Windows 10/11 support incidents. Administer, troubleshoot, and optimize Windows Server 2016/2019/2022 environments, including Active Directory, DNS, DHCP, Group Policy, and Certificate Services. Evaluate current hardware and software compatibility with Windows 11. Coordinate with asset management teams for hardware upgrades or replacements if necessary. Work with application owners to test and validate applications for compatibility. Plan, coordinate, and execute Windows 11 migration across enterprise environments using SCCM and Ivanti EPM. Create, maintain, and troubleshoot task sequences, OS deployment packages, and driver updates in SCCM. Utilize Ivanti to manage endpoint configuration, software deployment, patch management, and reporting. Develop automation scripts (PowerShell, Batch) for system management and deployment activities. Ensure systems are compliant with security policies, standards, and best practices. Monitor server and desktop infrastructure performance, troubleshoot issues, and recommend enhancements. Collaborate with other infrastructure teams (network, security, service desk) to resolve cross-platform issues. Maintain detailed documentation for system configurations, standard operating procedures (SOPs), and deployment processes. Provide technical mentorship to L1 and L2 support teams. Required Skills and Qualifications: 2-4 years of hands-on experience in Windows Server administration and desktop OS support. Proven experience with Windows 10/11 enterprise migration projects. Advanced expertise with SCCM: application packaging, deployment, OS imaging, patch management, and reporting. Solid experience with Ivanti Endpoint Manager (EPM) and Ivanti Patch Management. Strong troubleshooting and performance tuning skills in both server and client environments. Expertise in Active Directory administration, including Group Policy design and troubleshooting. Good understanding of Windows security hardening, vulnerability management, and compliance standards. Familiarity with ITIL framework and incident/problem/change management practices. Preferred candidate profile
Posted 3 days ago
5.0 - 10.0 years
10 - 12 Lacs
dhule, hyderabad, chennai
Work from Office
We are seeking a highly skilled ServiceNow System Administrator to join our team. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and be able to effectively manage and administer the platform. Key Responsibilities: Platform Administration: Manage user access and permissions Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Implement and maintain workflows, business rules, and UI policies Troubleshoot and resolve system issues Monitor system performance and optimize as needed Service Catalog Management: Create, maintain, and publish service catalog items Configure approval workflows and notifications Manage service offerings and their lifecycle Reporting and Analytics: Design, develop, and maintain reports and dashboards Analyze data to identify trends and insights Generate ad-hoc reports as needed Integration: Integrate ServiceNow with other systems and applications (e.g., Active Directory, email, etc.) Configure inbound and outbound integrations Upgrade and Patch Management: Plan and execute ServiceNow upgrades and patch installations Test and validate upgrades to ensure system stability Best Practices: Adhere to ServiceNow best practices and standards Stay up-to-date with the latest ServiceNow features and functionalities Required Skills and Qualifications: 5+ years of experience in ServiceNow administration Strong understanding of ITIL processes Expertise in ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Experience with ServiceNow scripting (JavaScript, Script Includes, etc.) Ability to troubleshoot and resolve technical issues Strong problem-solving and analytical skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Preferred Skills: ServiceNow certifications (e.g., Certified System Administrator) Experience with ServiceNow integration with other systems Knowledge of ITIL v4 Location: Chennai, Hyderabad, Kolkata, Pune, Ahmedabad, Remote
Posted 3 days ago
4.0 - 9.0 years
5 - 9 Lacs
mumbai
Work from Office
The Security Monitoring Analyst is responsible for identifying vulnerabilities, assess risks, and implement security measures to prevent data breaches and unauthorized access. This involves monitoring networks, analysing security data, and responding to security incidents. Key Responsibilities: Handling of all alerts SIEM, IPS/IDS solutions, EDR the Resource is expected to monitor investigate, respond, and resolve these alerts. Resolving general support requests device control, URL whitelisting, lockouts, etc. Completion of daily checklists and preparation and sending daily reports. Monitor patching status and respond to patch failures by either redeploying the patch manually or escalating to the relevant teams. Monitor Vulnerability scans, review the reports, and parse through these to remove false alarms. Document the response and resolution of alerts and tickets. Creating exclusions/Detection lists to reduce false alarms. Qualification: Bachelor Degree in Information Technology (Engineering preferred). CompTIA / CySA+ Certification equivalent preferred. Competencies Required: Ability to think logically, understand and apply learning into practice 4+ years of experience in IT Security Monitoring. Experience working with intrusion detection/prevention systems is a must. Experience in Darktrace would be preferred. Experience working with a SIEM tool is a must. Experience in Patch Management and IBM BigFix would be an advantage. Experience with vulnerability scanners and their reporting management would be beneficial. Excellent verbal and written Communication skills (English is mandatory for this role)The candidates will be communicating with users based in the US and must communicate effectively.
Posted 3 days ago
3.0 - 5.0 years
7 - 10 Lacs
noida
Work from Office
Role Overview: As a System Administrator, you will be a critical part of our IT operations team, responsible for the seamless functioning and security of our hybrid identity environments. Your expertise will be vital in managing Windows Active Directory and Azure environments, deploying and maintaining endpoint security solutions, and implementing efficient backup and disaster recovery strategies. A strong focus on automation through PowerShell and Bash scripting will be key to your success in this role. Key Responsibilities: 1. Active Directory (AD) & Azure AD Management: Administer, maintain, and optimize our on-premises Windows Active Directory and Azure AD environments, ensuring high availability and performance. Develop, manage, and troubleshoot Group Policies (GPOs) to enforce security settings and streamline user environments. Oversee user authentication, authorization, and access controls across hybrid environments. Configure, implement, and troubleshoot RADIUS authentication for secure network access for various devices and users. 2. Azure AD Connect & Hybrid Identity Management: Design, deploy, configure, and maintain Azure AD Connect, ensuring seamless and reliable hybrid identity synchronization between on-premises AD and Azure AD. Proactively identify and troubleshoot complex Azure AD Sync issues, including password hash synchronization, pass-through authentication, and federation services. Implement and enforce hybrid identity security best practices, including Conditional Access policies, Multi-Factor Authentication (MFA), and Privileged Identity Management (PIM). 3. WSUS & Print Server Administration: Manage the full lifecycle of security updates and patches by configuring and deploying them via Windows Server Update Services (WSUS) across the organization. Maintain, optimize, and troubleshoot Print Server infrastructure to ensure reliable printing services across multiple geographical locations. 4. Endpoint & Security Management: Plan, deploy, and manage Microsoft Intune for comprehensive device compliance, mobile device management (MDM), and mobile application management (MAM) policy enforcement. Configure, monitor, and respond to alerts from SentinelOne endpoint security solutions, ensuring robust protection against advanced threats. Actively contribute to implementing zero-trust security principles and ensuring strict compliance with internal IT security policies and industry regulations. 5. Backup & Disaster Recovery: Configure, manage, and monitor Veeam Backup & Replication for the protection of critical data, virtual machines, and applications. Develop, document, and regularly test disaster recovery strategies and business continuity plans to minimize downtime and ensure rapid data restoration. 6. Automation & Scripting: Develop, maintain, and optimize robust PowerShell scripts for automating routine system administration tasks, including Active Directory management, user provisioning/ deprovisioning, and software deployments. Identify opportunities for automation to improve operational efficiency, reduce manual workloads, and enhance system reliability. (Optional: If applicable) Utilize Bash scripting for managing Linux-based systems or hybrid automation tasks. 7. Policy Development & Compliance: Collaborate with IT leadership to create, implement, and enforce comprehensive IT policies related to security, access control, data protection, and acceptable use. Ensure ongoing compliance with industry standards, regulatory requirements, and internal best practices. Required Skills & Qualifications: Experience: Minimum of 3+ years of hands-on experience in a System Administrator role with a strong focus on Windows environments. Core Technologies: Proven expertise in Windows Active Directory, Azure AD, Azure AD Connect, WSUS, Print Server, and Microsoft Intune. Hybrid Identity: Strong expertise in Azure AD Connect configuration, troubleshooting, and comprehensive hybrid identity management. Endpoint Security: Hands-on experience with Microsoft Intune and SentinelOne endpoint security solutions. Scripting: Demonstrated proficiency in PowerShell scripting for automation in complex Windows environments. Backup & DR: Solid knowledge of Veeam Backup & Replication and experience in developing and implementing disaster recovery strategies. Networking: Familiarity with RADIUS authentication and foundational network security protocols. Problem-Solving: Excellent troubleshooting, analytical, and problem-solving skills with a methodical approach. Communication: Strong documentation and communication skills, with the ability to articulate technical concepts clearly to both technical and non-technical audiences. Preferred Certifications (A Strong Plus): Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft 365 Certified: Identity and Access Administrator (SC-300) Veeam Certified Engineer (VMCE)
Posted 3 days ago
8.0 - 13.0 years
5 - 9 Lacs
pune
Work from Office
Key/Major Activities Experience and knowledge of M365-AD, Exchange Online, MS Teams, SharePoint, OneDrive Administration, MFA, SSO, Mobile Device Management, Deployment, and Distribution, SMTP Relay, ADFS Should have a good experience in troubleshooting issues of M365-AD, Exchange Online, MS Teams, SharePoint, OneDrive, MFA, SSO and MDM Issues, SMTP Relay, ADFS, DNS, DHCP, AD Connect Sync, Scripting (PowerShell) Escalate and co-ordinate with Vendors for issue resolution Communicate with Customers IT and Security Groups Co-ordinate with FW, NW teams to ensure Supported systems are maintained Working Knowledge of various MDM & Patch Management Tools Troubleshooting and support, SCCM, Desktop Images, Trend Micro, DLP, Windows Defender, BitLocker Encryption, Virtual Images Maintaining Patch version update report from MS Portal and ensuring all the End Points & Servers are at minimum n-1 version Remote Support and assisting users via calls and MS teams Install, Configure, Test, Manage and Maintain M365 Application software, and System management tools Intune Windows packages creation, testing & deployments Liaise with vendors and other IT personal/Customer for problem resolution L2 Desktop Support and Remote Support for end-users. Knowledge of handling Helpdesk Ticketing Systems. Maintaining IT documentations, Audit Queries, Hardening VAPT Fix, Security & Compliance End User SLA Management Technical Skill M365 Cloud Administration Advanced knowledge of M365-AD, MFA, SSO and Microsoft Systems Center Configuration Manager (SCCM), ADFS, SMTP Relay, Radius Server (NPS), Certificate Authority (CA), AD Connect Sync, Conditional Access Detailed understanding of Android/iOS creation & deployment of mobile apps, should know Microsoft Intune on Azure - focuses on mobile device management MDM, MAM, App Protection Experience in End Point engineering and support activities Advanced knowledge of patch management methodologies Should have a good experience in troubleshooting issues of Patch Management & MDM Familiarity with certificate application to end user devices Provide Level 3 support for complex issues related to Microsoft 365 services Advanced Troubleshooting and Support Identity and Access Management Should have a good experience in Hybrid Environment Management Automation and Scripting Monitoring and Reporting Migration and Deployment Collaboration with Stakeholders Behavioural Skills Excellent communication skill, Clear English speaking and writing ability Project management skill Excellent co-ordination and Inter-personal effectiveness Have systematic approach towards work areas Should be able to cope up excellently under stressful circumstances
Posted 4 days ago
4.0 - 9.0 years
3 - 8 Lacs
bengaluru
Work from Office
Position Summary: We are seeking a skilled and detail-oriented Microsoft Administrator - Vulnerability Remediation to join our team. The ideal candidate will have a strong background in Microsoft platforms, vulnerability remediation, and VMware administration. This role requires a proactive professional with a focus on identifying and resolving vulnerabilities across a large number of hosts, ensuring robust system security and compliance. The position involves repetitive tasks, requiring consistency, precision, and adherence to established protocols. Key Responsibilities Vulnerability Remediation: Analyze, prioritize, and remediate vulnerabilities across large-scale Microsoft environments. Implement patches, updates, and configuration changes to resolve vulnerabilities while minimizing disruptions to operations. Collaborate with security teams to ensure timely and effective mitigation of identified risks. Microsoft Platform Administration: Manage, monitor, and maintain Microsoft environments, including Windows Server and related services. Work with Azure Administration tasks, including provisioning, monitoring, and maintaining cloud-based resources. Follow and implement standard work documents, protocols, and best practices for the Microsoft ecosystem. Azure Administration: Perform tasks related to Azure cloud services, including virtual machines, storage, networking, and security configurations. Monitor and troubleshoot Azure-based solutions, ensuring optimal performance and security. VMware Administration: Oversee VMware infrastructure, including installation, configuration, and maintenance of virtualized environments. Work with ESXi hosts, vCenter servers, and other VMware products to support business requirements. Conduct regular updates, backups, and performance optimization of VMware systems. Repetitive Task Management: Execute remediation processes consistently and accurately across a high volume of hosts. Document completed tasks and provide regular updates to stakeholders. Collaboration and Reporting: Work closely with cross-functional teams, including IT security, infrastructure, and operations. Provide detailed reports on remediation activities, status updates, and compliance metrics. Required Skills and Qualifications: Experience: Minimum 3+ years of Microsoft administration experience, with a strong focus on vulnerability remediation. 3+ years of hands-on experience with the Microsoft platform and Azure Administrator responsibilities. Solid experience in VMware administration, including virtualized environments and related tools. Technical Skills: In-depth knowledge of Windows Server and Azure cloud services. Proficiency in identifying, analyzing, and remediating security vulnerabilities. Experience with patch management tools and techniques. Strong understanding of VMware environments, including ESXi and vSphere. Soft Skills: Excellent attention to detail and commitment to high-quality work. Strong problem-solving and troubleshooting skills. Ability to follow detailed procedures and standard documentation. Good communication and teamwork abilities.
Posted 4 days ago
5.0 - 10.0 years
6 - 12 Lacs
hyderabad
Work from Office
We are seeking a highly skilled ServiceNow System Administrator to join our team. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and be able to effectively manage and administer the platform. Key Responsibilities: Platform Administration: Manage user access and permissions Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Implement and maintain workflows, business rules, and UI policies Troubleshoot and resolve system issues Monitor system performance and optimize as needed Service Catalog Management: Create, maintain, and publish service catalog items Configure approval workflows and notifications Manage service offerings and their lifecycle Reporting and Analytics: Design, develop, and maintain reports and dashboards Analyze data to identify trends and insights Generate ad-hoc reports as needed Integration: Integrate ServiceNow with other systems and applications (e.g., Active Directory, email, etc.) Configure inbound and outbound integrations Upgrade and Patch Management: Plan and execute ServiceNow upgrades and patch installations Test and validate upgrades to ensure system stability Best Practices: Adhere to ServiceNow best practices and standards Stay up-to-date with the latest ServiceNow features and functionalities Required Skills and Qualifications: 5+ years of experience in ServiceNow administration Strong understanding of ITIL processes Expertise in ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Experience with ServiceNow scripting (JavaScript, Script Includes, etc.) Ability to troubleshoot and resolve technical issues Strong problem-solving and analytical skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Preferred Skills: ServiceNow certifications (e.g., Certified System Administrator) Experience with ServiceNow integration with other systems Knowledge of ITIL v4 Location: Chennai, Hyderabad, Kolkata, Pune, Ahmedabad, Remote
Posted 4 days ago
5.0 - 10.0 years
6 - 12 Lacs
kolkata, hyderabad, chennai
Work from Office
We are seeking a highly skilled ServiceNow System Administrator to join our team. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and be able to effectively manage and administer the platform. Key Responsibilities: Platform Administration: Manage user access and permissions Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Implement and maintain workflows, business rules, and UI policies Troubleshoot and resolve system issues Monitor system performance and optimize as needed Service Catalog Management: Create, maintain, and publish service catalog items Configure approval workflows and notifications Manage service offerings and their lifecycle Reporting and Analytics: Design, develop, and maintain reports and dashboards Analyze data to identify trends and insights Generate ad-hoc reports as needed Integration: Integrate ServiceNow with other systems and applications (e.g., Active Directory, email, etc.) Configure inbound and outbound integrations Upgrade and Patch Management: Plan and execute ServiceNow upgrades and patch installations Test and validate upgrades to ensure system stability Best Practices: Adhere to ServiceNow best practices and standards Stay up-to-date with the latest ServiceNow features and functionalities Required Skills and Qualifications: 5+ years of experience in ServiceNow administration Strong understanding of ITIL processes Expertise in ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Experience with ServiceNow scripting (JavaScript, Script Includes, etc.) Ability to troubleshoot and resolve technical issues Strong problem-solving and analytical skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Preferred Skills: ServiceNow certifications (e.g., Certified System Administrator) Experience with ServiceNow integration with other systems Knowledge of ITIL v4 Location: Chennai, Hyderabad, Kolkata, Pune, Ahmedabad, Remote
Posted 4 days ago
5.0 - 10.0 years
20 - 22 Lacs
bangalore rural, bengaluru
Work from Office
We are looking for a skilled Windows System Administrator to manage, configure,maintain Windows servers,related infrastructure. Bachelor’s in CS / IT / BE with 5–10 yrs experience in Windows Administration. Experience in VMware/Hyper-V, backup tools. Required Candidate profile The role involves handling Active Directory, Group Policies, DNS/DHCP, patch management, system monitoring, backups, and ensuring overall system performance, availability, security. ITIL Processes. Perks and benefits To be disclosed post interview
Posted 4 days ago
7.0 - 12.0 years
10 - 14 Lacs
bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Document and Reporting Compliance Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years of Education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Ensure timely project delivery- Provide guidance and support to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Document and Reporting Compliance- Strong understanding of compliance regulations- Experience in designing and implementing reporting solutions- Knowledge of SAP systems and applications- Hands-on experience in configuring compliance tools Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP Document and Reporting Compliance- This position is based at our Bengaluru office- A 15 years of Education is required Qualification 15 years of Education
Posted 4 days ago
4.0 - 6.0 years
11 - 15 Lacs
bengaluru
Work from Office
- Provide 24x7 coverage (Rotational shifts). - Provide SME support for P1/P2 incidents. - Provide RCA for issues raised. - Provide additional capacity during peak season/periods. - Work on planned activities w. their subject matter expertise around Network, Infra, IaaC etc. - Good experience on Patch Management / troubleshooting. - Monitor and optimize Azure resources usage to ensure cost efficiency. - Implement security and compliance controls in the Azure environment. - Experience on Azure backup services, Azure Firewalls, Azure Application gateway, Azure VPN. - Experience on Hub and Spoke model / Azure Landing Zone. - Automate infrastructure deployment, configuration management, and infrastructure-as-a-code (IaaC) practices. - Good knowledge on infrastructure automation tools and technologies, such as Terraform. - Stay up to date with new Azure services and best practices for cloud infrastructure design and operations. - Implementing / tracking Change Requests. - Good knowledge on Azure DevOps, Azure Kubernetes, Cognitive services etc. - Experience on PAAS & SAAS services. - Troubleshoot and resolve Azure infrastructure and platform issues. - Operating system knowledge: Expertise in operating systems such as Windows and Linux. - Strong interpersonal and communication skills, with the ability to work effectively with technical and non-technical stakeholders. - Understanding of ITIL processes and experience with incident management, change management, and problem management. - Experience with cloud migrations, including the design and implementation of scalable, highly available, and secure Azure solutions. - Reporting and conducting Governance call. Desired Qualifications : - Bachelor of Engineering/Any Degree. - 4+ years hands-on experience with Azure cloud services. - Good communication skills. - AZ-305 certified.
Posted 4 days ago
4.0 - 9.0 years
14 - 18 Lacs
coimbatore
Work from Office
About the team ZF Wind Power puts wind energy in motion! The ZF Wind Power Business Unit is part of ZF group which is known as one of the worlds leading automotive suppliers. What you can look forward to as Plant Coordinator (m/f/d): Design and implement IT security measures for production environments. Provide guidance on security best practices, including access control, data protection, and system hardening. Conduct security audits and assessments to identify vulnerabilities and recommend improvements. Deliver training and awareness programs for local IT and operations teams. Support the deployment and maintenance of security tools such as antivirus, backup systems, and patch management solutions. Collaborate with cross-functional teams to integrate security into production processes and infrastructure. Respond to and investigate security incidents, ensuring timely resolution and documentation. Stay updated on emerging threats and technologies to continuously improve security posture. Ensure compliance with organizational policies and industry standards. Travel to various production sites as needed to support security initiatives. Your profile as Plant Coordinator Bachelors degree in ECE , Information Technology, Engineering, Computer Science, or a related field. 4+ years of experience in IT security, systems administration, or a related technical role. Familiarity with industrial control systems, production networks, and operational technology (OT). Strong understanding of cybersecurity principles, tools, and frameworks. Experience with network security, firewalls, and endpoint protection. Excellent problem-solving and analytical skills. Strong communication and interpersonal abilities. Ability to manage multiple projects and work independently. Willingness to travel domestically and internationally (up to 50%).
Posted 4 days ago
4.0 - 9.0 years
4 - 8 Lacs
chennai
Work from Office
SCCM L2 Job Title: Software Distribution Engineer Proposed Grade: Band B3 Primary Skill: Software Distribution & Patch Management, Windows, MECM, Intune Location: Bengaluru / Chennai Experince - 8 - 10 years Rates including mark up - 130K/M - 140 K/M Experience: Proven experience in software distribution and patch management, particularly in Oracle JRE to Microsoft SDK migration. Strong knowledge of Windows operating systems and related technologies. Responsibilities: Perform software distribution and patch management tasks for Oracle JRE to Microsoft SDK migration. Ensure compatibility and functionality of distributed software on target systems. Collaborate with cross-functional teams to gather requirements and provide technical solutions. Troubleshoot and resolve issues related to software distribution and patch management. Maintain documentation and provide training to end-users as needed. Mandatory Skills: Software Distribution & Patch management. Experience: 3-5 Years.
Posted 5 days ago
3.0 - 5.0 years
4 - 8 Lacs
coimbatore
Work from Office
Educational Requirements Bachelor of Engineering Service Line Equinox Responsibilities A day in the life of an Infosys Equinox employee: As part of the Infosys Equinox delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. A Clear understanding of HTTP / Network protocol concepts, designs & operations - TCP dump, Cookies, Sessions, Headers, Client Server Architecture. Core strength in Linux and Azure infrastructure provisioning including VNet, Subnet, Gateway, VM, Security groups, MySQL, Blob Storage, Azure Cache, AKS Cluster etc. Expertise with automating Infrastructure as a code using Terraform, Packer, Ansible, Shell Scripting and Azure DevOps. Expertise with patch management, APM tools like AppDynamics, Instana for monitoring and alerting. Knowledge in technologies including Apache Solr, MySQL, Mongo, Zookeeper, RabbitMQ, Pentaho etc. Knowledge with Cloud platform including AWS and GCP are added advantage. Ability to identify and automate recurring tasks for better productivity. Ability to understand, implement industry standard security solutions. Experience in implementing Auto scaling, DR, HA, Multi-region with best practices is added advantage. Ability to work under pressure, managing expectations from various key stakeholders. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers. You would be a key contributor to building efficient prog Additional Responsibilities: Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional Requirements: AWS/Azure/GCP, Linux, shell scripting, IaaC, Docker, Kubernetes, Jenkins, GitHub Preferred Skills: Technology->Cloud Platform->AWS Database Technology->Open System->Shell scripting Technology->Open System->Linux Technology->Container Platform->Docker Technology->Cloud Platform->Azure Devops Technology->Cloud Platform->GCP Database
Posted 5 days ago
3.0 - 5.0 years
3 - 6 Lacs
thane
Work from Office
Hands on Experience in Data Centre infrastructure- Servers, Storages & Backup Hands on Experience in Managing large scale VMware Infrastructure Good experience in Windows, DNS, Active Directory and group Polices Certified in Windows/ VMware Good Analytical and problem solving skills Good knowledge about system and application monitoring tools, Automation Tools Experience in any Remote Management Tools for Software upgrades and Patch Management Experience in backup software & Integration Knowledge in Windows Active Directory, DNS, Group Policies & Patch Management Knowledge in any VDI solution- Citrix/ VMware Horizon Hands on Experience in Managing large scale Backup Management tool- Commvault In Depth Knowledge in Backup Administration and Monitoring Knowledge in various types of backup and restoration Methods Experience in Handling different types of Data bases, Snapshot level and file level backups Knowledge about industry standard backup and restoration policies and process Tool knowledge about remote security patching- Windows and Linux Roles & Responsibilities Maintain daily checklist and task for the team Maintain daily, weekly and Monthly checklist for backups and Security Patches Perform Monthly restoration test for DBs, Snapshots and file based backups Excellent communication skills Mandatory Skills: Windows Server Admin.Experience: 3-5 Years.
Posted 5 days ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Windows Server Administrator based in Noida with over 5 years of experience and a background in Graduation/Engineering in Computer or Electronics, you will be responsible for various key duties to ensure the smooth operation and security of systems. Your responsibilities as a Linux Administrator will include managing user accounts and permissions, implementing security measures, conducting data backups and recovery procedures, monitoring system performance, troubleshooting system issues, and managing the Linux file system hierarchy. In your role as a Windows Administrator, you will focus on tasks such as installing and configuring Windows operating systems, managing Active Directory, deploying patches and updates, enforcing Group Policies, overseeing hardware components, and deploying applications on servers and clients. As an Active Directory Administrator, your duties will involve user account management, Group Policy administration, and domain management to ensure secure and efficient user lifecycle management, maintain security standards, and ensure domain health and replication integrity. This is a full-time position with benefits including health insurance and Provident Fund. The work location is in person.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a dedicated member of our team, you will have the opportunity to contribute to the most exciting missions by utilizing your skills in vulnerability assessment and mitigation strategies. Your responsibilities will include researching, analyzing, and evaluating attack surfaces and vulnerability data to develop tailored mitigation plans. You will collaborate with stakeholders to identify potential attack paths in critical systems and present mitigation strategies for various applications and databases. Additionally, you will analyze vulnerabilities, prioritize mitigations based on risk, and provide expert advice on resolving vulnerabilities in targeted technologies. Desired Skills: - Strong understanding of network, system, and application security - Proficiency with IDA Pro, Ghidra, or similar binary analysis tools - Knowledge of various vulnerability scanning solutions is advantageous - Excellent written and verbal communication skills - Bachelor's degree in computer science or related field preferred - Familiarity with secure architecture designs and detection/protection mechanisms - Experience with patch management best practices - Ability to map business processes and compare them to industry standards - Background in security tools is a plus - Expertise in analyzing the security implications of patches on various operating systems - Proficiency in testing patches in non-production environments - Familiarity with Windows, Linux, and Mac OS command line operations - Excellent communication and teamwork skills - Willingness to learn new technologies In this role, you will collaborate with Threat Research, detection, and response teams to prioritize vulnerabilities, design solutions, and contribute to building a framework for patching vulnerabilities.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As an ideal candidate for this role, you should have a strong background in network infrastructure and security. You must have hands-on experience working with Firewalls, Switches, Routers, and Wi-Fi AP or controller devices. It is essential that you can provide details of the models and firmware versions running on these devices, along with your proficiency in CLI or GUI, firmware upgrades, and failsafe restores. Additionally, you should be familiar with handling IPS/IDS attacks, setting up IPSEC/GRE/SSL VPN tunnels, and configuring routing protocols like BGP. Your knowledge of Virtualization should be clearly defined, whether at a beginner, moderate, or advanced level. Experience in building cloud environments and managing online backups/system images is highly desirable. In terms of systems administration, you should have expertise in managing Email Servers, Windows Servers, Desktops/Laptops, Linux, and Mac OS systems at varying proficiency levels. Experience in Storage and Data Backup solutions, as well as Antivirus and Patch Management administration, is crucial. It would be beneficial if you could list out the specific tools you have worked with in these areas. Familiarity with Ticketing systems and Monitoring tools such as Nagios is preferred. Moreover, knowledge of ISMS and ITIL processes would be considered an added advantage. Your ability to adapt to various computing environments and your level of involvement in the setup and maintenance of these environments will be key in determining your fit for this role.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a System Administrator, you will be responsible for the management and maintenance of Windows Server, RedHat/Ubuntu, and Fortigate Firewall systems. Your primary duties will include system monitoring, troubleshooting, patch management, user administration, and security configurations to ensure optimal performance, availability, and compliance. Your key responsibilities will involve administering Windows Server and RedHat/Ubuntu systems by monitoring OS status, performing troubleshooting tasks, executing system upgrades, applying OS updates, managing incidents, and overseeing migrations and high-impact changes. You will also be responsible for tracking patch releases, validating patches in staging environments, deploying patches on production systems, and troubleshooting post-deployment issues. Additionally, you will coordinate UAT testing, prepare reports, and escalate unresolved issues while designing mitigation strategies based on identified threat vectors. In terms of Active Directory administration, you will create user IDs, reset passwords, update group policies, troubleshoot authentication and replication issues, and manage policy configurations. You will also deploy and maintain domain controllers and oversee the implementation and management of ADFS architecture. For Fortigate Firewall administration, you will monitor firewall logs and alerts, assist in rule verification, perform policy changes, firmware and application updates, design and configure advanced security rules, and manage VPN configurations. The ideal candidate for this position should possess strong experience in Windows Server and Linux administration, proficiency in virtualization platforms and patch management, hands-on expertise with Active Directory, group policies, and ADFS, knowledge of firewall administration preferably Fortigate, strong troubleshooting and analytical skills, and the ability to handle high-impact changes and complex incident resolutions. This role requires a proactive individual with excellent technical skills and the ability to work effectively in a dynamic environment to ensure the smooth operation and security of critical systems.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
kolkata, west bengal
On-site
As an experienced IT professional, you will be responsible for troubleshooting and fixing desktop/laptop operating systems and e-mail client issues. Your expertise will also be utilized in creating OS images to streamline the OS deployment process. In addition to resolving technical problems, you will play a key role in mentoring the L1 teams on unresolved issues and providing leadership in the absence of the Team Leader. Your strong analytical and diagnostic skills will enable you to quickly identify technical issues and independently develop effective solutions. You will also be involved in training other team members on these solutions. It will be crucial for you to ensure problem determination and resolution within defined SLAs, as well as perform Root Cause Analysis for incidents and handle technical escalations when necessary. Another aspect of your role will involve patch management for desktops, ensuring that critical patches are updated according to schedule. This comprehensive approach to IT support will contribute to the smooth functioning of the organization's systems and operations. This is a full-time position, and the ideal candidate will have at least 2 years of relevant experience in the IT field. The work location for this role will be in person, providing you with the opportunity to actively engage with the team and address technical challenges effectively.,
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
As an experienced professional in Site Reliability Engineering (SRE) or Production Support roles, your primary responsibility will be to ensure the reliability and availability of Boomi integration platforms in Linux environments. You will play a crucial role in installing, configuring, monitoring, and managing these platforms to guarantee optimal performance. In this role, you will design and implement monitoring and alerting solutions to proactively identify and address infrastructure issues before they impact service levels. Root cause analysis for incidents will be a key aspect of your responsibilities, enabling you to facilitate rapid recovery and implement preventive measures effectively. Automation will be a core focus, as you will be expected to develop scripts and tools to streamline operational tasks, enhance efficiency, and minimize manual interventions. Furthermore, you will collaborate with cross-functional teams to diagnose and resolve critical production issues related to Boomi integrations. Maintaining operational documentation, including runbooks, playbooks, and standard operating procedures (SOPs), will be essential to ensure seamless operations. Regular health checks, maintenance activities, and patch management for Boomi environments will also fall under your purview. Your expertise in system architecture, deployment processes, and performance tuning will be leveraged to identify areas for improvement and implement necessary enhancements. Collaboration with development teams, cloud operations, network teams, and other integration teams will be crucial to implementing performance optimizations and best practices effectively. Staying abreast of the latest developments in Boomi and cloud technologies will be expected, and you will be required to apply relevant advancements to the infrastructure. Maintaining comprehensive documentation of systems, processes, and procedures will be essential for knowledge sharing and operational continuity. Additionally, you will be responsible for preparing and presenting regular reports on system performance, incident response, and reliability metrics. Experience in cloud platforms such as AWS, Azure, or GCP, as well as familiarity with monitoring and observability tools like Datadog and Grafana, will be advantageous in this role. If you have 8+ years of experience in SRE, Production Support, or related roles with a specific focus on Boomi platform administration, we invite you to apply and contribute your expertise to our team.,
Posted 1 week ago
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