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0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Description Job Overview: We are seeking a motivated Junior SAP Basis Consultant to join our team. The ideal candidate will have a foundational understanding of SAP Basis administration and a desire to grow their skills in a dynamic environment. You will assist in maintaining and supporting SAP systems to ensure optimal performance and availability. Responsibilities Key Responsibilities: Assist in the installation, configuration, and maintenance of SAP systems. Monitor system performance and troubleshoot issues as they arise. Support system upgrades and patch management. Collaborate with senior team members to implement SAP solutions and enhancements. Assist in user administration, security configuration, and transport management. Document processes and procedures related to SAP Basis administration. Participate in on-call support rotations as needed. Qualifications QUALIFICATIONS Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Basic understanding of SAP Basis concepts and components. Familiarity with operating systems (Linux, Windows) and databases (Oracle, HANA). Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Eagerness to learn and adapt in a fast-paced environment. Preferred Skills Exposure to SAP HANA and cloud environments is a plus. Knowledge of SAP Transport Management System (TMS) and backup/recovery strategies. Experience with monitoring tools and system performance analysis. About Us ABOUT US Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change. Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. Equal Opportunity Employer Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status . Information Security Responsibilities Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. Take part in information security training and act while handling information. Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO). Understand and adhere to the additional information security responsibilities as part of the assigned job role. Show more Show less
Posted 4 days ago
3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Summary We’re looking for an experienced Cloud Engineer II who can build, manage, and secure scalable AWS environments using a wide array of AWS services. You’ll be responsible for maintaining high-performance cloud systems, implementing infrastructure as code, and automating tasks using Python or shell scripting. A deep understanding of cloud networking, security, and the 3-tier architecture model is essential. Responsibilities Design, deploy, and manage AWS 3-tier architecture (web, application, and database layers). Provision, patch, manage, and troubleshoot EC2 instances and associated resources. Design and configure secure, scalable VPCs including Subnets, NACLs, Security Groups, and routing. Work extensively with AWS services: EC2, RDS, S3, EBS, EFS, Glacier, IAM, CloudWatch, Backup, and more. Handle storage provisioning, backup/restore, and disk management. Use Terraform and Git to define and version infrastructure. Automate operational tasks using Python or shell scripts. Deploy and maintain applications in Kubernetes environments. Set up centralized monitoring and alerting using CloudWatch and logging tools. Collaborate with cross-functional teams to improve performance, security, and scalability. Support network troubleshooting and incident response for cloud-based services. Required Skills 3+ years of hands-on AWS cloud engineering experience. Strong knowledge of AWS architecture and services, including practical experience across most major offerings. Deep understanding of cloud networking (VPC, routing, NACLs, VPNs, DNS, etc.). Experience deploying and managing Kubernetes clusters. Infrastructure as Code (IaC) using Terraform. Scripting expertise in Python or shell. Proficient in monitoring and alerting with AWS CloudWatch. Excellent communication and team collaboration skills. Preferred Qualifications AWS Certifications (Solutions Architect - Compulsary).. Familiarity with managing multi-account AWS environments via AWS Organizations or Control Tower. Show more Show less
Posted 4 days ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
SystemsPlus is hiring for System Engineer, Exp : 5yr + Immiedate joiners only. Location : Pune, Hybrid. SUMMARY OF ESSENTIAL JOB FUNCTIONS: Deliver patch management services to clients as part of a broader managed service offering. Maintain and enhance automation tools for assessing and deploying security patches to Windows, Linux, Mac, and third-party applications. Monitor patch deployment dashboards, identify issues, and ensure successful remediation. Develop and maintain patch schedules in line with customer service level agreements and maintenance windows. Perform patch impact analysis, testing, and change control procedures in pre-production environments. Generate and analyze compliance and vulnerability reports and provide actionable insights. Collaborate with security, compliance, and service desk teams to ensure coordinated response to vulnerabilities. Create and maintain up-to-date documentation, runbooks, and client communication templates. Respond to patch-related incidents and requests in a timely manner. Continuously improve patching processes through scripting and tool integration. REQUIRED SKILLS AND EXPERIENCE: 5+ years of experience in IT infrastructure, systems administration, or managed services. Strong understanding of patch management processes and tools (e.g., Microsoft MECM, WSUS, Intune, Datto (RMM), Patch my PC, Automox, Ansible, Jamf Pro). Familiarity with enterprise OS environments: Windows Server/Desktop, Linux (RHEL, Ubuntu), and MacOS. Experience with scripting languages such as PowerShell, Bash, or Python. Strong troubleshooting skills and familiarity with vulnerability management and compliance frameworks. Excellent communication and documentation skills. Experience in a managed services provider (MSP) or service delivery role. Knowledge of ITIL and service management practices. Exposure to vulnerability scanning tools (e.g., Tenable, Qualys, Rapid7). Experience with automation. Interested candidates drop CV on khyati.sagar@systems-plus.com Show more Show less
Posted 4 days ago
0 years
0 Lacs
Kolkata, West Bengal, India
Remote
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Global Managed Service – Identity and access Management – Senior The IAM Administrator role will be primarily responsible for the support and enhancement that are required for the engagement. Also adhering to stated SLA’s and ensuring high standards for quality regarding project documentation. Key Requirements / Responsibilities: Should have an experience in applications onboarding Experience in configuring serial/parallel workflows, email templates. Hands on experience in integrating applications using REST/SOAP/Database/SAP connectors Good knowledge in writing actionable analytic reports Basic understanding of SoD and Role mining modules in Saviynt Ability to create plan and execute advanced IAM trainings and independently drive proof of concepts involving emerging IAM technologies. Exposure to process frameworks and methodologies. Should have experience in interacting with Clients, including working with client teams in an onsite and offshore delivery model. Contribute to eminence activities, such as automating manual tasks performed by Saviynt Administration team. Good to have an experience in implementing at least two IAM engagements including requirements gathering, analysis, design development, testing deployment and application support (Saviynt/other IAM) Good knowledge of MySQL, database queries, JSONs Lead process compliance activities by identifying and driving initiatives that are relevant for the project delivery and help factor reusability and related benefits. Good to have an experience in design, development, customization, configuration, deployment preferably in any Identity Management and Governance products Excellent verbal and written communication skills Ability to excel in a team-oriented, project-based work environment Must be able to thrive in a fast-paced, high-energy environment Ability to work independently, adapt quickly, and maintain a positive attitude Knowledge of Web Services (REST/SOAP) Knowledge of Java/J2EE and SQL Experience in Unix Shell/Perl scripting Provide Level 2 and Level 3 support for the system within agreed service levels Implement and manage the effectiveness of Incident, Service Request, Change and Problem management processes for the service area Provide daily/weekly report for ticket status Responsible for the maintenance of system configurations and process documentation, operating procedures, and infrastructure support documentation Help with operations after go-live, ensuring SLAs Resolve technical issues through debugging, research, and investigation. Work closely with business teams and DevSecOps teams on for activities related to supporting the IAM service offerings Vendor coordination Application patch deployment. Troubleshoot Saviynt Issues Qualifications: Education: Bachelor or college degree in related field or equivalent work experience Skills Expertise Saviynt version 5.2 and above Knowledge on MySQL and database queries. Scripting knowledge like PowerShell Good soft skills i.e. verbal & written communication, technical document writing etc. Exposure to global security standards e.g. PCI, SOX, HIPAA etc. Experience in managing small to large sized organization. Prior experience working in remote teams on global scale. Customer orientation skills. Certification: Saviynt Engineer Certification ITIL or equivalent Work Requirements: Willingness to be on call support engineer and work occasional overtime as required Willingness to work in 24*7 rotational shifts as required EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 4 days ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You provide software and application knowledge to support implementation of the given solutions. How You Will Contribute You will ensure that delivered services are optimized to meet business demands and the service operations strategy, plan, measure, report and communicate service improvement initiatives, and serve as a consultant on issues and resolutions. You will also recommend actions that can be taken to optimize investments and benefits and to mitigate risks. This role will require you to identify suppliers, evaluate them, on-board new vendors, establish and run vendor governance; collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments; work with project resources to provide design collateral and to configure software components so they are aligned with security policy and governance; and ensure adherence to development and configuration standards and processes. What You Will Bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: Working collaboratively with multiple vendors Leading complex projects - project management Stakeholder management and influencing skills Managing infrastructure services delivery, support and excellence Working in global IT function with regional or global responsibilities in an environment like Mondelēz International Working with IT outsourcing providers using frameworks such as the IT Infrastructure Library Working with internal and external teams and leading when necessary About the Role: The Test Lead is a pivotal role responsible for ensuring that software products meet quality standards and are delivered successfully by effectively managing and coordinating testing activities throughout the project lifecycle. The Test Lead collaborates closely with cross-functional teams, including developers, product managers, and quality assurance personnel, to deliver high-quality software solutions. Responsibilities: Ensure adherence to Test Strategy, guidelines, best practices and ways of working as defined. Define testing phases, testing scope, objectives, and deliverables for each testing phase. Standardize testing methodologies, processes and tools to be used across all teams. Work with business, functional owners, and IT teams to ensure testing aligns with project goals. Establish the testing scope, timelines, and resource requirements and collaborate with Sales application partners, stakeholders and functional teams for functional, integration, regression, and user acceptance testing. Lead the preparation of detailed test cases and test plans to cover all aspects of the migration confirming coverage. Manage test execution progress and ensure completion of testing as per the timelines. Collaborate with business for UAT preparation and successful completion of UAT execution. Act as a central point of contact for all testing-related activities, leading and mentoring teams ensuring adherence to best practices, wow and standards resulting in quality deliverables. Implement governance structures to monitor testing progress across teams. Collaborate with project teams and business to ensure timely completion of testing readiness tasks and also to ensure testing is completed within the timelines and with the expected quality. Define a centralized defect tracking process for all teams. Identify testing risks and suggest mitigation plans. Define key testing metrics and share status updates to relevant stakeholders. Coordinate cutover testing activities to confirm test readiness for go-live. Provide post-go-live support by monitoring hypercare activities and addressing testing-related issues. Requirements: Strong experience in implementing test strategy, processes, wow and in leading testing teams for projects with complex technical integration. Hand on experience with test management tools QTest and JIRA. Excellent leadership, decision making, communication and stakeholder management abilities. The ability to engage in discussions with technical experts and interpret the impact to test scope. Strong management skills and ability to drive the testing strategy, governance and influence stakeholders and teams to align with project and testing objectives. Ability to resolve conflicts, anticipate challenges, and implement solutions proactively. Experience in technical delivery in a FMCG organization is preferred but not essential. Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy Business Unit Summary At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands globally and locally including many household names such as Oreo , belVita and LU biscuits; Cadbury Dairy Milk , Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum. Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Software & Applications Technology & Digital Show more Show less
Posted 4 days ago
0 years
0 Lacs
Coimbatore, Tamil Nadu, India
Remote
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Global Managed Service – Identity and access Management – Senior The IAM Administrator role will be primarily responsible for the support and enhancement that are required for the engagement. Also adhering to stated SLA’s and ensuring high standards for quality regarding project documentation. Key Requirements / Responsibilities: Should have an experience in applications onboarding Experience in configuring serial/parallel workflows, email templates. Hands on experience in integrating applications using REST/SOAP/Database/SAP connectors Good knowledge in writing actionable analytic reports Basic understanding of SoD and Role mining modules in Saviynt Ability to create plan and execute advanced IAM trainings and independently drive proof of concepts involving emerging IAM technologies. Exposure to process frameworks and methodologies. Should have experience in interacting with Clients, including working with client teams in an onsite and offshore delivery model. Contribute to eminence activities, such as automating manual tasks performed by Saviynt Administration team. Good to have an experience in implementing at least two IAM engagements including requirements gathering, analysis, design development, testing deployment and application support (Saviynt/other IAM) Good knowledge of MySQL, database queries, JSONs Lead process compliance activities by identifying and driving initiatives that are relevant for the project delivery and help factor reusability and related benefits. Good to have an experience in design, development, customization, configuration, deployment preferably in any Identity Management and Governance products Excellent verbal and written communication skills Ability to excel in a team-oriented, project-based work environment Must be able to thrive in a fast-paced, high-energy environment Ability to work independently, adapt quickly, and maintain a positive attitude Knowledge of Web Services (REST/SOAP) Knowledge of Java/J2EE and SQL Experience in Unix Shell/Perl scripting Provide Level 2 and Level 3 support for the system within agreed service levels Implement and manage the effectiveness of Incident, Service Request, Change and Problem management processes for the service area Provide daily/weekly report for ticket status Responsible for the maintenance of system configurations and process documentation, operating procedures, and infrastructure support documentation Help with operations after go-live, ensuring SLAs Resolve technical issues through debugging, research, and investigation. Work closely with business teams and DevSecOps teams on for activities related to supporting the IAM service offerings Vendor coordination Application patch deployment. Troubleshoot Saviynt Issues Qualifications: Education: Bachelor or college degree in related field or equivalent work experience Skills Expertise Saviynt version 5.2 and above Knowledge on MySQL and database queries. Scripting knowledge like PowerShell Good soft skills i.e. verbal & written communication, technical document writing etc. Exposure to global security standards e.g. PCI, SOX, HIPAA etc. Experience in managing small to large sized organization. Prior experience working in remote teams on global scale. Customer orientation skills. Certification: Saviynt Engineer Certification ITIL or equivalent Work Requirements: Willingness to be on call support engineer and work occasional overtime as required Willingness to work in 24*7 rotational shifts as required EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 4 days ago
0 years
0 Lacs
Kanayannur, Kerala, India
Remote
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Global Managed Service – Identity and access Management – Senior The IAM Administrator role will be primarily responsible for the support and enhancement that are required for the engagement. Also adhering to stated SLA’s and ensuring high standards for quality regarding project documentation. Key Requirements / Responsibilities: Should have an experience in applications onboarding Experience in configuring serial/parallel workflows, email templates. Hands on experience in integrating applications using REST/SOAP/Database/SAP connectors Good knowledge in writing actionable analytic reports Basic understanding of SoD and Role mining modules in Saviynt Ability to create plan and execute advanced IAM trainings and independently drive proof of concepts involving emerging IAM technologies. Exposure to process frameworks and methodologies. Should have experience in interacting with Clients, including working with client teams in an onsite and offshore delivery model. Contribute to eminence activities, such as automating manual tasks performed by Saviynt Administration team. Good to have an experience in implementing at least two IAM engagements including requirements gathering, analysis, design development, testing deployment and application support (Saviynt/other IAM) Good knowledge of MySQL, database queries, JSONs Lead process compliance activities by identifying and driving initiatives that are relevant for the project delivery and help factor reusability and related benefits. Good to have an experience in design, development, customization, configuration, deployment preferably in any Identity Management and Governance products Excellent verbal and written communication skills Ability to excel in a team-oriented, project-based work environment Must be able to thrive in a fast-paced, high-energy environment Ability to work independently, adapt quickly, and maintain a positive attitude Knowledge of Web Services (REST/SOAP) Knowledge of Java/J2EE and SQL Experience in Unix Shell/Perl scripting Provide Level 2 and Level 3 support for the system within agreed service levels Implement and manage the effectiveness of Incident, Service Request, Change and Problem management processes for the service area Provide daily/weekly report for ticket status Responsible for the maintenance of system configurations and process documentation, operating procedures, and infrastructure support documentation Help with operations after go-live, ensuring SLAs Resolve technical issues through debugging, research, and investigation. Work closely with business teams and DevSecOps teams on for activities related to supporting the IAM service offerings Vendor coordination Application patch deployment. Troubleshoot Saviynt Issues Qualifications: Education: Bachelor or college degree in related field or equivalent work experience Skills Expertise Saviynt version 5.2 and above Knowledge on MySQL and database queries. Scripting knowledge like PowerShell Good soft skills i.e. verbal & written communication, technical document writing etc. Exposure to global security standards e.g. PCI, SOX, HIPAA etc. Experience in managing small to large sized organization. Prior experience working in remote teams on global scale. Customer orientation skills. Certification: Saviynt Engineer Certification ITIL or equivalent Work Requirements: Willingness to be on call support engineer and work occasional overtime as required Willingness to work in 24*7 rotational shifts as required EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 4 days ago
0 years
0 Lacs
Trivandrum, Kerala, India
Remote
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Global Managed Service – Identity and access Management – Senior The IAM Administrator role will be primarily responsible for the support and enhancement that are required for the engagement. Also adhering to stated SLA’s and ensuring high standards for quality regarding project documentation. Key Requirements / Responsibilities: Should have an experience in applications onboarding Experience in configuring serial/parallel workflows, email templates. Hands on experience in integrating applications using REST/SOAP/Database/SAP connectors Good knowledge in writing actionable analytic reports Basic understanding of SoD and Role mining modules in Saviynt Ability to create plan and execute advanced IAM trainings and independently drive proof of concepts involving emerging IAM technologies. Exposure to process frameworks and methodologies. Should have experience in interacting with Clients, including working with client teams in an onsite and offshore delivery model. Contribute to eminence activities, such as automating manual tasks performed by Saviynt Administration team. Good to have an experience in implementing at least two IAM engagements including requirements gathering, analysis, design development, testing deployment and application support (Saviynt/other IAM) Good knowledge of MySQL, database queries, JSONs Lead process compliance activities by identifying and driving initiatives that are relevant for the project delivery and help factor reusability and related benefits. Good to have an experience in design, development, customization, configuration, deployment preferably in any Identity Management and Governance products Excellent verbal and written communication skills Ability to excel in a team-oriented, project-based work environment Must be able to thrive in a fast-paced, high-energy environment Ability to work independently, adapt quickly, and maintain a positive attitude Knowledge of Web Services (REST/SOAP) Knowledge of Java/J2EE and SQL Experience in Unix Shell/Perl scripting Provide Level 2 and Level 3 support for the system within agreed service levels Implement and manage the effectiveness of Incident, Service Request, Change and Problem management processes for the service area Provide daily/weekly report for ticket status Responsible for the maintenance of system configurations and process documentation, operating procedures, and infrastructure support documentation Help with operations after go-live, ensuring SLAs Resolve technical issues through debugging, research, and investigation. Work closely with business teams and DevSecOps teams on for activities related to supporting the IAM service offerings Vendor coordination Application patch deployment. Troubleshoot Saviynt Issues Qualifications: Education: Bachelor or college degree in related field or equivalent work experience Skills Expertise Saviynt version 5.2 and above Knowledge on MySQL and database queries. Scripting knowledge like PowerShell Good soft skills i.e. verbal & written communication, technical document writing etc. Exposure to global security standards e.g. PCI, SOX, HIPAA etc. Experience in managing small to large sized organization. Prior experience working in remote teams on global scale. Customer orientation skills. Certification: Saviynt Engineer Certification ITIL or equivalent Work Requirements: Willingness to be on call support engineer and work occasional overtime as required Willingness to work in 24*7 rotational shifts as required EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 4 days ago
4.0 - 6.0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
LOCATION: Mumbai, Fort DOMAIN: Windows Level (L1/L2/L3): L2 Required Relevant Domain Experience: 4-6 Years relevant experience Job Type (Onsite/Remote) : Onsite Shift details (General/ 24X7) : Onsite support 24 X 7 Qualification B.E./Diploma/BSC/BTech (No education gap, Full time) B.E. / Diploma [ In Computers Science, IT , Electronics & Telecommunication ] [ Civil and Mechanical not preferred] B.Sc. -IT BCA or MCA [Full time course from a reputed University] No gap in education [Passing year for S.S.C , H.S.C. And Degree/Diploma to be mentioned] Certifications Required if ANY: Relevant Certification (Preference) Specific Remarks/Requirement by customer : Windows troubleshooting and Hyper-V working experience is Mandatory Role Purpose We are seeking an experienced Windows Administrator to join our team. The ideal candidate will have strong technical skills and experience in managing and supporting Windows Servers including Hyper-V Cluster, IIS basic troubleshooting and new server provisioning, Hardening, patching in day-to- day operations. Job Responsibilities Proactive Monitoring of all the servers using BSE tools CPU & Memory utilization & monitoring. Microsoft Windows Resources, Event logs & critical services Monitor. Monthly report on server availability Respond to and own Incident till resolution Engage customer contracted hardware and software support vendors to facilitate incident resolution Work with customer support teams to review & resolve incidents Co-ordinate customer contacts with BSE vendors in case of hardware failures or involvement of third-party vendor is required. Reinstallation of OS, in case of OS crashes and for the problems where reinstallation of OS is required. Perform restoration of all components at time of system failure or file system corruption Correlate related incidents together into a problem ticket and manage through the problem management process Patch OS for Security patches and release management for the same. Creation/deletion/configuration of VMs, Creating/Deleting VM Snapshots. Reporting VM performance status using Native tools/monitoring tools Manage Hyper-V 2012/2016 Clusters Manage Access rights and folders OS hardening as per the policy recommendations by BSE IIS Basic troubleshooting Server Inventory Management Technical Skills/Knowledge Requirement Hyper-V Management (Must) Failover Cluster Configuration and Management (Must) IIS troubleshooting (Must) Security patching and Hardening (Must)) Server commissioning and decommissioning OS Migration – In place and Side by side (Must) Server Performance troubleshooting Show more Show less
Posted 4 days ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Company Description About Sopra Steria Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion. Job Description The world is how we shape it. Position: Cyber Security Engineer Experience: 3 to 4 Yrs Location: Noida Education: B.E./ B.Tech. MCA Mandatory Skills Candidate Profile Must have experience in Governance - Security Operational Tasks support & governance. Compliance and Risk Management. Vulnerability Management - vulnerability (infra and app) scans and remediation plans SMP (Security Management Plan) - preparing, reviewing and managing Authorisation management - should have managed the accounts & controls in the Infra scope Security Patch management - end-to-end coordination and implementation Security product management - Antivirus Management, like TrendMicro, Defender, etc... Security incident management - Managing the end-to-end security incident lifecycle with corrective measures Audit support - support auditors' mandate on the security system and artefacts Mitigation - thinking analytically and executing efficiently. Analyse and optimise orchestration and automation between security tools Vendor Management, Collaboration, Facilitation - Excellent customer-facing skills and significant experience building strong client relationships Communication Skills - Communicate security and technology needs effectively Security Reporting, Meetings & Communication - Prepare and develop security report as contractually required, attend client and Sopra Steria meetings to provide security expertise and advice Certification: CISM & ISO 27001 certification is a must Qualifications Additional Information Should be open to work in European shift hours. At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities. Show more Show less
Posted 4 days ago
12.0 years
0 Lacs
Hyderābād
On-site
Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Associate Director Service Management Key Responsibilities: Technology Control Ownership and Oversee its operation which would mean running the mandated governance, managing associated risks and actions, control process design, ensure key artifacts are created and be accountable for any control associated activities. Lead Control related Remediation, effectively being responsible for the delivery of defined remediation for a specific technology control (e.g. Patch Management Control) Risk Management & Control governance which would manage risks and audit findings, run all mandated meetings to ensure key artifacts are created, management of risks for either a horizontal or vertical slice of CTO. Team governance for the Risk and Controls team which would be working with CCO Tech to manage risk, track/manage appropriate Audit points, route Audit/regulatory queries to correct owner, ensure control owners understand their obligations, run controls meetings as defined by the Head of Risk and Controls. Provide leadership to a team, specifically proving non-technical leadership to a part of the Risk and Controls team. The role is performed with a focus on excellence & attention to detail with an ability to lead & inspire other staff, but also to communicate effectively with all levels of technology & business management. Requirements Qualifications – External To be successful in this role you should meet the following requirements: Bachelor’s degree in computer science engineering or related field. 12+ years of experience in IT and General knowledge with relevant experience (minimum 8+ years) within Risk Management, Controls Governance & Monitoring or IT Service Continuity Management. Strong understanding of regulatory requirements and risk governance practices. Good knowledge on Patch Management Control, Vulnerability Management Control and Information Security Risk Management processes would be advantageous Knowledge of HSBC’s Risk Management Platform (e.g. Helios) would be advantageous but not essential Knowledge of Agile Scrum & Kanban as well as familiar with Agile tooling (e.g. Confluence and JIRA) would be advantageous but not essential Good knowledge of data analysis/reporting through BI tools like Qlik sense and Power BI would be advantageous Experience working on complex projects across multiple domains. Ability to interpret complex data and add value to the business decision making process. Strong interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group and across different cultures. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India.
Posted 5 days ago
0 years
0 Lacs
Hyderābād
Remote
Key Responsibilities: Administer and maintain Active Directory environment, including user accounts, OU structure, and security groups. Perform system administration tasks on Windows Server and client operating systems. Configure, monitor, and maintain Sophos Firewall , including web filtering, IPS, SSL VPN, and IPsec VPN setups. Manage LAN and WAN infrastructure and ensure optimal connectivity and performance. Design, implement, and troubleshoot Group Policies (GPOs) . Administer and troubleshoot DNS and DHCP servers. Configure and support SSL VPN and IPsec VPN for secure remote access. Handle patch management for servers, workstations, and security appliances. Manage and troubleshoot Aruba access points and wireless network performance. Administer Sophos Endpoint Protection , ensuring compliance and threat prevention. Manage Office 365 environment including user administration, licensing, and mail flow. Develop and maintain PowerShell scripts for automation and administrative tasks. Administer Azure AD and Intune for identity and device management in a hybrid environment. Requirements: Proven experience in system and network administration. Strong understanding of Active Directory, GPO, DNS, DHCP , and Windows Server platforms. Linux Platform hands on Hands-on experience with Sophos Firewall and Sophos Endpoint . Good knowledge of LAN/WAN technologies and troubleshooting. Experience with Aruba wireless solutions is preferred. Proficiency in Office 365 administration . Working knowledge of PowerShell scripting . Familiarity with Azure AD and Intune MDM/MAM solutions. Excellent problem-solving and communication skills.
Posted 5 days ago
3.0 years
6 - 9 Lacs
Hyderābād
On-site
Application Operations Engineer Hyderabad, India Information Technology 311052 Job Description About The Role: Grade Level (for internal use): 09 The Team Diverse And Responsible Team Working On Multiple Applications And Providing Application Support In Two Shifts. Ready To Accept Challenge On Multiple Technologies And Eager For Any New Challenges. Responsibilities: Gather And Analyze Metrics From Operating Systems As Well As Applications To Assist In Performance Tuning And Fault Finding. Partner With Development Teams To Improve Services Through Rigorous Testing And Release Procedures. Participate In System Design Consulting, Platform Management, And Capacity Planning. Create Sustainable Systems And Services Through Automation. Balance Feature Development Speed And Reliability With Well-Defined Service-Level Objective Day To Day Working With Different Teams Like Infra Team For Related Issues Build And Document Automation Processes For Infrastructure As A Service/Infrastructure As Code. Backup And Patch Management RCA Of All The Issues And Deep Interest In Finding Permanent Resolution Of All Issues. Co-Ordination Of All Other Teams Involved In Issues Related With Users. Self-Driven Person What We’re Looking For: Bachelor’s Degree (Or Equivalent) In Computer Science Or Related Discipline With At Least 3+ Years Of Experience Proactive Approach To Identifying Problems, Performance Bottlenecks, And Areas For Improvement. Strong Interpersonal Skills, Analytical And Problem-Solving Ability Along With Strong Written And Verbal Communication. Ability To Communicate Ideas In Both Technical And Non-Technical Ways. A Strong Capacity For Teamwork And A Sense Of Ownership And Able To Work Independently And Be Self-Driven. Hands On Experience With Linux Server, AD, LDAP, DNS, Network Storage, AWS Compute Services (EC2, FSX, Managed AD, Route 53, Etc…) Ability To Program Using Scripting With Tools Or Languages, Such As PowerShell, Python, Ansible, Terraform And Bash Familiarity With ITSM Processes Like Incident, Problem And Change Management Using ServiceNow (Preferable) The Location: Hyderabad, India Grade: 09 {Software Engineer-Application Operations} Hybrid Model : 4 Times A Week Work From Office Is Mandatory. Shift Time: 6:30 Am To 2:30 Pm IST / 2:30 Pm To 11 Pm IST About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/ratings What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy (“the Policy”) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf - 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 311052 Posted On: 2025-06-10 Location: Hyderabad, Telangana, India
Posted 5 days ago
3.0 - 5.0 years
0 Lacs
Hyderābād
On-site
Job requisition ID :: 79715 Date: Jun 11, 2025 Location: Hyderabad Designation: Assistant Manager Entity: Your potential, unleashed. India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team Deloitte helps organizations prevent cyberattacks and protect valuable assets. We believe in being secure, vigilant, and resilient—not only by looking at how to prevent and respond to attacks, but at how to manage cyber risk in a way that allows you to unleash new opportunities. Embed cyber risk at the start of strategy development for more effective management of information and technology risks Your work profile As Assistant Manager in our Cyber Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - Deloitte India is seeking a SOC Manager Lead team of L1 and L2 engineers in shift. Work balancing of tickets across the shifts. Ensure shift handover. Manage the Quality audits of the L1 and L2 offense analysis. Support the Project Manager with escalations and timely RCA of incidents. Key Responsibilities: Skills & Knowledge : Lead a team of L1 and L2 engineers in shift. Work balancing of tickets across the shifts. Ensure shift handover. Manage the Quality audits of the L1 and L2 offense analysis. Support the Project Manager with escalations and timely RCA of incidents. Training of L1 and L2 resources on latest attack vectors and log analysis. Work with the SIEM Engineering team to fine tune the use cases and content on the SIEM platform. Bring down the false positives to a manageable level. Manage the work pressure on the project and keep the team alert and manage their work life balance. Ensure timely preparation of daily/weekly/monthly reports. Desired qualifications Sound Cyber Security Principles and well versed in security domains of Endpoint , Network, Database, Cloud Security technologies like IPS, WAF, Firewall, Deception, Cloud Security, AV, EDR, . Conduct senior level log analysis, proactive monitoring, mitigation & response to network & security incidents. Triage security events and carry out incident response steps. Implement & Maintain Extensive Security Operation Policies and procedures documentation including AWS cloud Proactively Hunt & research potential malicious activity using tool like Cortex, Shodan, Qrdar etc. Identify Indicator of Compromise through static & dynamic analysis of commodity and 0-day malware Perform advanced security event detection and threat analysis for complex and/or escalated security events. QRadar , Demisto/XSOAR , Qualys, MITRE Framework Attack Methodology. Preferred Certifications IBM QRadar SIEM Certification. CISSP, CEH, CISM, or other relevant security certifications. Location and way of working Base location: Hyderabad Professional is required to work from office Your role as Consultant/Sr Consultant. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. Professionals with 3-5 years of platform engineering experience in AWS OpenSearch SIEM Good understanding of cloud services and DevSecOps practices Experience in multi-tenant platform deployment using Kubernetes / Docker Manage the integration of new log sources with AWS OpenSearch SIEM tool Identify and resolve issues in the ingestion of logs to SIEM Manage and administer the SIEM / SOC platform through DevSecOps centric approach Manage the patch / version / OS upgrades of SIEM / SOC components How you’ll grow Connect for impact Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report. Empower to lead You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters. Drive your career At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. Everyone’s welcome… entrust your happiness to us Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals. *Caution against fraudulent job offers*: We would like to advise career aspirants to exercise caution against fraudulent job offers or unscrupulous practices. At Deloitte, ethics and integrity are fundamental and not negotiable. We do not charge any fee or seek any deposits, advance, or money from any career aspirant in relation to our recruitment process. We have not authorized any party or person to collect any money from career aspirants in any form whatsoever for promises of getting jobs in Deloitte or for being considered against roles in Deloitte. We follow a professional recruitment process, provide a fair opportunity to eligible applicants and consider candidates only on merit. No one other than an authorized official of Deloitte is permitted to offer or confirm any job offer from Deloitte. We advise career aspirants to exercise caution. In this regard, you may refer to a more detailed advisory given on our website at: https://www2.deloitte.com/in/en/careers/advisory-for-career-aspirants.html?icid=wn_
Posted 5 days ago
0 years
0 Lacs
Delhi
On-site
Description Job location: New Delhi About the role: As an ethical hacker, in this role your principal mission will be to identify security loopholes in various vendor smartphones and advise on security considerations. What you will be expected to do: Identify information dissemination channels: Perform reconnaissance and test various hacking solutions available over the internet (Darkweb, Forums, etc.). Work with the Risk team to absorb the results of customer visits and field audits. Do sample field audits with risk. Testing available jailbreaks: Standardize phone model testing procedures by creating a model-level security risk report by testing parameters Periodic security review of phone models by creating the above report on a regular basis Help in creating MDM policy and review on a regular basis Periodically test the devices with the latest patch/fix provided by vendors. Creating detection solutions: Work on Tampering Detection solutions for Android devices Suggest firmware upgrades to the programs team for implementation by MDM providers and/or the Android team. You might be a strong candidate if you have/are: Good knowledge of Android mobile phone internals — Hardware, Firmware, OS, and MDM-level security, this knowledge aid into building security solutions to prevent Flashing. Expertise in phone security bypass testing — Flashing, Mobile device management (MDM) bypass, Factory Reset Protection (FRP) bypass, Original Equipment Manufacturer (OEM) bypass, etc. Hands-on experience with motherboard tampering, ISP PinOut, and Chip-Off methods of flashing. Practical experience with various testing tools like Chimera, Pandora, Infinity CM2, UnlockTool, MDMFix Tool, or any other similar tool. Previous experience with Samsung, Nokia, Tecno, Infinix, Itel, VIVO, and ZTE smartphones is preferred. Good problem-solving skills. What Sun King offers: Professional growth in a dynamic, rapidly expanding, high-social-impact industry An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership. About Sun King Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection. Sun King has connected more than 20 million homes to solar power across Africa and Asia, adding over 200,000 homes each month. Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.11 a day via mobile money or cash. Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright. To date, our Sun King solar products have saved customers more than $4 billion cumulatively. Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter. From cost-effective solar systems that provide home lighting and phone charging to robust solar inverters that can power high-energy appliances such as laptops, computers, refrigerators, and more, effectively acting as a full stand-in for grid power, Sun King’s products cater to a wide range of income segments and energy needs. Leveraging its proven distribution network and brand, Sun King is expanding its range of products and services to encompass clean cooking, electric mobility, entertainment, and more, aiming to address the needs of our underserved customers. Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families. Sun King is committed to gender diversity in the workplace. Women represent 44% of Sun King’s workforce.
Posted 5 days ago
0 years
0 Lacs
Delhi
On-site
Job requisition ID :: 82378 Date: Jun 11, 2025 Location: Delhi Designation: Assistant Manager Entity: Your potential, unleashed. India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. Skills Required Must have good technical knowledge on different versions of SharePoint (2013/2016) Installing and Configuring a SharePoint Environment Configure SharePoint farms, Alternate Access Mappings (AAM), Zones and Authentication SharePoint patch management Configure Service Applications (BDC, MMS, UPS, Search etc) Configuring logging, quotas, monitoring levels, health reports, security Managing user accounts, managed accounts and service accounts Monitor and analyse SharePoint environment, generating health, administrative and web analytics reports Identifying and resolving health and performance issues Good understanding of various identity providers such as Azure AD, and configuring using custom claim provider Custom solution deployment on SharePoint Server Installing and Configuring Workflow Manager Installing and Configuring Office Web App Server/Office Online Server Knowledge on Load balancers is added advantage Operating Systems Concepts - Active Directory, Security, Performance Networking concepts - DNS, Protocols, Devices IIS Concepts - Configuration, Architecture, SSL Windows Architecture – Event monitoring, Memory Management concepts .NET basic concepts, Web architecture SQL Server Configuration and Administration – Cluster and Always ON Tools - Netmon, Perfmon, SQL Profiler, Fiddler Advanced troubleshooting skills Experience on Workflow, SharePoint Designer, PowerShell Scripting is added advantage. How you’ll grow Connect for impact Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report. Empower to lead You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters. Drive your career At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. Everyone’s welcome… entrust your happiness to us Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.
Posted 5 days ago
0 years
0 Lacs
Kolkata, West Bengal, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. PROS Developer Should have good knowledge to set up new PROS environment from scratch for a new customer. Should have good knowledge and working exposure to JavaScript, React, HTML5, CSS, JSON, XML. Should have Working experience on PL/SQL, Analysis Services, SQL Developer(DDL, DML, procedural queries), SQL Server. Should have good knowledge of GIT commands and working of GIT. Good knowledge on implementation of Pricing Methods as per customer requirement. Experience setting up Custom tasks, lookups, Master Price List. Exposure to RTPE and testing using POSTMAN. Building insights based on business requirements. Setting up approval process. Good knowledge on DRD. Data loading through SFTP server and debugging data load issues. Good knowledge on how to use compass tool. Good knowledge and scripting of SCF files as per the business requirement. Good knowledge on setting up SSO. Experience creating patch and Liquibase SQLs. Experience working on magic migrator. Good knowledge of usage of execution dimensions. Good knowledge on how PROS application server works and its structure. Should have knowledge of integrating CPQ with Salesforce/MS Dynamics by creating custom settings for seamless data flow. Good knowledge of setting up products in the catalog for accurate and comprehensive product listings. Working exposure on PROS Quote Designer to build and customize the header and spreadsheet on the quote UI. Good knowledge building formula for the fields and columns in Quote Designer, RTPE and Webservice. Good knowledge on working on PROS JIRA, WINSCP and Putty Good knowledge on setting up PROS Guidance module. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 5 days ago
7.0 years
0 Lacs
Chennai
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world. There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Responsibilities: Lifecycle management of databases on-premises or in the cloud includes: Provisioning, upgrading, and decommissioning of databases, Patch management, Backup, restore, and recovery, Data moves (export/import),Performance tuning Security management (user, authentication, authorization),Resource management (memory, storage, tablespaces),Monitoring (availability, capacity, events, security) Troubleshooting (failed jobs, errors, blocking sessions),Customizing to meet business requirements,Adherence to established rules and standards Admin on duty ensuring daily operation, KPIs, and SLA compliance,24/7 technical support from experienced engineers,Operation KPI report delivery,ITSM tool utilization Incident and request fulfillment,Change management and fulfillment,Tool support (asset management, automation, backup, patching, scheduling) Database administration proficiency includes: Managing, securing, and optimizing various databases,Advanced knowledge in Oracle Database solutions,Database security, backup, recovery, and performance monitoring Understanding of Oracle Database Server-Client Architecture,Strong SQL and Oracle tools command,Database and host monitoring (OEM, Icinga, Zabbix) Knowledge of Linux and Windows OS,Understanding of storage (Oracle ASM, NFS, LVM),Network configuration for clusters and Disaster Recovery DevOps and Agile skills, Scripting skills Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise: Minimum 7+ years of Experience Provisioning, upgrading, and decommissioning of databases, Patch management, Backup, restore, and recovery, Data moves (export/import),Performance tuning Security management (user, authentication, authorization),Resource management (memory, storage, tablespaces),Monitoring (availability, capacity, events, security) Troubleshooting (failed jobs, errors, blocking sessions),Customizing to meet business requirements,Adherence to established rules and standards Hands-on multi-tier architecting skills. Sound knowledge of Infrastructure design (Compute, Storage, Network). Good knowledge of cloud security practices. Linux & Windows Hands-on Expertise. Cloud Level certification. Preferred Technical and Professional Experience: Zabbix, OEM, Icinga, Automation scripting Ansible, Devops Skills, Scripting. Certifications Required: Oracle RAC, ODA, Data guard, AWS RDS Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 5 days ago
8.0 years
3 - 7 Lacs
Chennai
On-site
Job Code: Cloud Infrastructure Engineer Qualification (Educational): Graduation Location City: Chennai, Madurai Location Country: India Years of Experience: 8 to 13 Years Skills Required In-depth knowledge of AWS and Azure platforms. Expertise in Identity and Access Management. Exposure to Active Directory and Domain Controller, Group policies and user authentication. Expertise on scripting tools like CLI, PowerShell, Lambda, Python, and Terraform. Hands-on Systems Administration of Windows and Linux platforms with experience in Patch Management. Exposure to native cloud monitoring tools Experience in configuring Load balancing and Auto-scale sets. Exposure to network fundamentals such as TCP/IP, DNS, DHCP and Routing, BGP and experience in configuring network tunnels (IPSEC, P2S, AWS/Azure VPN, Direct Connect / Express Route). Exposure to SFTP and SSL protocols and features like WAF. Excellent verbal, written and presentation skills. Problem solving skills, ability to analyze, resolve complex infrastructure issues. Certification on AWS or Azure is desirable Experience 8 – 13 Years Primary Skills AWS OR Azure OR OCI Cloud Infrastructure OR Infrastructure Management Server Administration (Windows/Linux) Networking Monitoring Automation / IaC Skills Terraform, Ansible, CloudFormation, PowerShell, Bash, Python, "Infrastructure as Code" OR IaC, Automation, Scripting Operational Tasks Patching, Backup, Security Hardening, Monitoring, Server Provisioning, Cloud Migration, DR Setup, Incident Management, Compliance Monitoring Exclude (Optional) NOT Developer NOT DevOps Engineer NOT Application Support (If you want to avoid app-focused profiles) Industries IT Services, Cloud Service Providers, Managed Service Providers (MSP), SaaS, Consulting Keyword String Example (AWS OR Azure OR GCP) AND ("cloud infrastructure" OR "infra engineer" OR "cloud operations") AND (Terraform OR Ansible OR scripting OR automation OR IaC) AND (Windows OR Linux OR networking) AND (monitoring OR backup OR patching OR security) Prioritize candidates with hands-on cloud platform infra experience (not just ticketing/support). Look for profiles mentioning Terraform/Ansible + Monitoring/Backup/Patching – indicates automation in infra. Avoid candidates primarily involved in DevOps pipelines or application deployment , unless infra-focused.
Posted 5 days ago
7.0 years
0 Lacs
Chennai
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Responsibilities: Lifecycle management of databases on-premises or in the cloud such as: Provisioning of databases,Upgrading the database,Decommissioning the database,Patch Management of the database,Backup, restore, and recovery of databases,Data Move (Export/Import) within the database,Database Performance Tuning Database Security, including but not limited to: User Management,Authentication and Authorization Database Resource Management (memory, storage, tablespaces, archives, etc.) Monitoring of databases such as: Database availability,Database capacity, including utilization, allocation, etc.,Events and incidents from monitoring,Security vulnerabilities Troubleshooting, such as failed jobs, ORA-errors, blocking sessions, etc. Customizing the database environment to meet specific business requirements and workloads. Adherence to established rules and standards by the service and Customer Admin On Duty who manages the daily operation and ensures the service KPIs and SLA are met. Offering 24/7 technical support with experienced engineers to assist with any questions or issues. Deliver Operation KPI Report Adherence to the established rules and standards by the service and Customer,Utilization of the standard BMC ITSM tool, Incident and request fulfillment, Change management and fulfillment Provision of a toolset to support the operation of the system environment (e.g., advanced asset management, automation, provisioning, backup & patching, scheduling, etc.) Proficient in managing and optimizing MSSQL databases (on-prem and cloud) Expertise in database security, backup/recovery, and performance monitoring Strong SQL and MSSQL tools knowledge Skilled in DevOps, Agile methodologies, and scripting Experienced with Windows/Linux OS, storage types, and network setups for databases. Cluster Disaster recovery knowledge. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise: Minimum 7+ years of experience Provisioning, upgrading, and decommissioning of databases, Patch management, Backup, restore, and recovery, Data moves (export/import),Performance tuning Security management (user, authentication, authorization),Resource management (memory, storage, tablespaces),Monitoring (availability, capacity, events, security) Troubleshooting (failed jobs, errors, blocking sessions),Customizing to meet business requirements,Adherence to established rules and standards Hands-on multi-tier architecting skills. Sound knowledge of Infrastructure design (Compute, Storage, Network). Good knowledge of cloud security practices. Linux & Windows Hands-on Expertise. Cloud Level certification. Preferred Technical and Professional Experience: Linux and Windows certifications , Ansible and automation certification Python and Scripting knowledge, Devops Skills Certifications Required: Redgate SQL, SQL 2022 Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 5 days ago
0.0 - 5.0 years
0 Lacs
Mumbai, Maharashtra
On-site
JD Sr. Technical Lead -L3 – APM (Configuration / Analyst Consultant) Location Mumbai Qualification • Any Graduation Experience 5-9+ years of experience, preferably a part of it in the IT Management / Application Performance Management area Skills Experience working on distributed enterprise software products Worked using any APM tools. preferably on Dynatrace. Excellent analytical skills, ability to identify bottlenecks and recommend solutions 1-2 years of experience in customer-facing positions as a professional services consultant or implementation engineer Familiar with basic tasks of any one of the databases & Middleware. Ability to understand Application architecture and associated business / IT Operations workflows. Understanding on Linux commands, Scripting and SQL Key Responsibilities: • Experience in Windows Server operating system and administration skills is an added advantage. Able to independently write and trouble-shoot scripts in Shell / Python / SQL Deliverables: Understand & document client application landscape and infrastructure Get details of known application, infrastructure outages and pain points Understand customers’ requirements and translate them to specific monitoring requirements Review the plan and get sign-off from the client project manager Ensure on time delivery of tasks and completion of APM product implementation milestones Analyze the alerts and issues identified by APM product to assist in detailed Root Cause Analysis and Alert Fine tune Provide insights to Client on changes, enhancements required in their infrastructure based on analysis of APM product Analysis. Train client / APM monitoring team on features of APM Product and using it to proactively monitor performance in their environment as well as use the product to identify bottlenecks as needed Track the support requirements and interface with the APM Product support team for quick resolutions Manage the APM patch updates and upgrades on an ongoing basis Ensure and document full deployment of APM product in client’s environment Troubleshooting configuration/environment/application server issues. • Lead regular meetings with clients and Job Types: Full-time, Permanent Pay: ₹2,000,036.48 - ₹2,264,227.75 per year Benefits: Health insurance Paid sick time Provident Fund Shift: Day shift Work Days: Monday to Friday Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: APM: 5 years (Required) Dynatrace: 5 years (Required) Appdynamics: 5 years (Required) Monitoring tools: 5 years (Required) Implementation: 5 years (Required) Configuration management: 5 years (Required) Application support: 5 years (Preferred) Language: English (Required) Location: Mumbai, Maharashtra (Required) Work Location: In person
Posted 5 days ago
3.0 years
2 Lacs
Ahmedabad
Remote
Job Description Qualification : Any Graduate/Diploma IT or Any relevant certification of IT Experience : Minimum 3 years of experience in Any Industry Yearly CTC : Up to 2.75 LPA (Rs.in Lakhs) Must-Haves: Diagnose and resolve hardware and software-related issues across a variety of devices, including laptops, desktops, printers, and other IT equipment. Proactively identify root causes of technical issues and implement effective solutions to prevent recurrence. Apply knowledge of networking concepts, including IP addressing, VPN, Wi-Fi, LAN, WAN, SSH, Telnet, and basic firewall configurations. Manage backup and restore processes, including online and offline backups, ensuring data integrity and availability. Perform client patching, software updates, upgrades, and downgrades, as well as comprehensive patch management. Monitor system and network performance and generate IT reports for operational insights. Conduct remote troubleshooting to support end-users effectively and resolve technical issues promptly. Explore alternative solutions and test different approaches to ensure timely issue resolution. Maintain accurate logs of technical issues, resolutions, and system configurations for future reference. Provide hands-on support with Windows operating systems and core software applications. Manage network security practices, including anti-virus programs, Endpoint Solutions, and Mobile Device Management. Utilize ticketing systems and asset management tools to track IT support requests, incidents, and equipment inventory. Flexibility to work at both plant and corporate office locations. Want to Haves: Coordination skill to support plenty locations. Good interpersonal skills. Hands on experience with Linux/Mac OS environments. Knowledge of Advance Microsoft office tools or Advance Google Suite. Reporting to : IT Manager
Posted 5 days ago
4.0 years
2 - 5 Lacs
Ahmedabad
Remote
Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with offices in the US, Canada, and India. JOB DESCRIPTION Vertafore is looking for a Senior Service Desk Engineer to support our IT Service Desk function by supporting complex user issues, escalations, technical subject matter expert for junior IT Service Desk agents. Help train new members, document new and update existing knowledge-base articles, assist with quality analysis and metrics reporting. Look for continuous process improvement opportunities and follow up with lead, peers and support engineers to continuously enhance service delivery and user experience Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: Support Vertafore’s global employees including US and India in a 24x5 model Proven ability to troubleshoot and resolve technical and procedural issues. Installing, troubleshooting and supporting Windows and Mac operating systems and laptops, Microsoft Office365, Active Directory, group policies, user access management, antivirus, VPN, Bitlocker or PGP encryption, and MFA (Multi factor authentication) Provide remote IT support using best practices, models, procedures via various methods (MS Teams, Zoom, email, ServiceNow, Tele-calls) Assist in managing IT assets inventory (Hardware and Software), software compliance and audits Manage and maintain roster and generate daily SLA reports Support patch management for end user computing Why Vertafore is the place for you: *Canada Only The opportunity to work in a space where modern technology meets a stable and vital industry Medical, vision & dental plans Life, AD&D Short Term and Long Term Disability Pension Plan & Employer Match Maternity, Paternity and Parental Leave Employee and Family Assistance Program (EFAP) Education Assistance Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only The opportunity to work in a space where modern technology meets a stable and vital industry We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. Medical, vision & dental plans PPO & high-deductible options Health Savings Account & Flexible Spending Accounts Options: Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA Life, AD&D (Basic & Supplemental), and Disability 401(k) Retirement Savings Plain & Employer Match Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance Parental Leave & Adoption Assistance Employee Assistance Program (EAP) Education & Legal Assistance Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only. Knowledge, Skills and Abilities: Proficient in oral and written communication with ability to empathetically manage escalations and unhappy customers Proficient in ITIL Incident and problem Management Experience working with ServiceNow or any other ticketing tool A+, Microsoft and/or Apple Certified candidates preferred Excellent Customer Service and interpersonal skills for customer relations Ability to adapt to fluctuating customer needs and manage high stress situations while reacting quickly and professionally. Establish rapport among peers and colleagues. Must have experience supporting US and India based customers in a 24x5 model Qualifications: Bachelor’s Degree 4+ year(s) as experience as Service Desk Engineer or higher supporting tier 1/2 requests and incidents in a 24/7/365 routine
Posted 5 days ago
2.0 years
3 - 6 Lacs
Ahmedabad
Remote
2+ Years Work from Office We are seeking a skilled L2/L3 Support Engineer to join our dynamic team. The ideal candidate will possess in-depth technical knowledge, problem-solving abilities, and excellent communication skills to provide advanced support and maintain seamless operations. Responsibilities include troubleshooting complex issues, performing root cause analysis, and collaborating with cross-functional teams to deliver efficient and effective solutions. Job Description: Primary Job Responsibility: Providing technical support services to customers and internal staff. Analyzing and troubleshooting hardware and software issues. Resolving complex problems related to applications, networks, and systems. Installing, configuring, and maintaining Windows, Linux, and Mac OS. Identifying, diagnosing, and resolving network and system issues. Performing system backups and restores. Monitoring system performance and troubleshooting system errors. Ensuring customer satisfaction by providing prompt and courteous service. Candidates Requirements: Must be aware of Microsoft technologies like AD, DNS, DHCP, IIS, FTP, Terminal Server and application servers etc. Must know common networking concepts like, Ip addressing, VPN, Wi-Fi, Lan, Man,Wan, SSH, Telnet, Firewall, Printer etc. Must know Troubleshooting Laptop, Desktop, Printer and other hardware. Should beaware of Back up C restore technologies, Types of backups, online C offline backup,Server C Client patching, patch management, windows update, upgrade C downgrade, Software upgrade C downgrade etc. Should be aware with system monitor, network monitor, Remote access management, generating s managing report, MDM Reports, inventory report, A/V reports, Risk intelligence reports etc. Should have knowledge of IT process, Ticket management, solar-wind console management. Remote management tools etc. Knowledge of network technologies (i.e., routers, switches, network, and routing protocols, DNS/DHCP) Knowledge s experience of troubleshooting for O365 admin, SharePoint, Teams, One Drive, Azure AD. For desktop experience with Outlook, Excel, Teams, mapped drives, Windows 10/11. Working Days Monday-Friday Shift Timings 10:00 AM - 7:00 PM PST (US Night Shift) HR Phone number 7359594296 HR E-mail address Jobs@infomaticsolutions.com
Posted 5 days ago
8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Title: IT Administrator – Linux, IBM LinuxONE & Oracle Infrastructure Location: Pune Mandatory Experience Required: · Total Experience: 8+ years in IT infrastructure roles · Strong expertise in Linux, IBM LinuxONE, and Oracle infrastructure Job Summary: We are seeking a skilled IT Administrator with deep knowledge of Linux , IBM LinuxONE infrastructure , and Oracle environments to manage, maintain, and optimize our critical IT infrastructure. The candidate will play a key role in ensuring system availability, performance, and security while also leading knowledge transfer sessions to upskill junior team members and ensure continuity. Key Responsibilities: · Manage and maintain Linux servers including IBM LinuxONE environments and Oracle infrastructure · Install, configure, patch, and upgrade Linux OS and Oracle components on LinuxONE · Monitor system health, perform regular backups, and ensure disaster recovery readiness · Troubleshoot and resolve hardware, OS, and database infrastructure issues · Optimize system performance and conduct capacity planning · Implement security best practices, including patch management and vulnerability assessments · Manage Oracle database infrastructure collaboration with DBA teams · Automate routine tasks using shell scripting, Python, or other scripting languages · Lead and conduct knowledge transfer sessions and documentation for junior staff · Collaborate with cross-functional teams on infrastructure projects and upgrades · Follow ITIL processes and ensure compliance with organizational policies Key Skills & Qualifications: · Strong experience with Linux (RedHat, SUSE, or equivalent) and IBM LinuxONE infrastructure · Familiarity with Oracle database infrastructure management on Linux platforms · Expertise in Linux shell scripting and automation · Experience with infrastructure monitoring and alerting tools · Solid understanding of storage, networking, and virtualization concepts · Knowledge of security standards, patching, and compliance · Excellent troubleshooting and problem-solving abilities · Effective communication skills for training and knowledge transfer sessions Education & Certifications: · Bachelor’s degree in Computer Science, Information Technology, or related field · Certifications such as RHCE (Red Hat Certified Engineer) , IBM LinuxONE Specialist , or Oracle Infrastructure certifications are a plus Reporting To: IT Infrastructure Manager / Head of Operations Why Join Us? · Work with cutting-edge IBM LinuxONE and Oracle infrastructure technologies · Opportunity to lead knowledge transfer and mentoring initiatives · Competitive compensation and career growth in a dynamic IT environment How to Apply: Submit resume to career@nectarinfotel.com with the subject line " IT Administrator – Linux, IBM LinuxONE & Oracle Infrastructure - [Your Name]." Show more Show less
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