2783 Patch Jobs - Page 4

Req ID: 312858 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Engineering Senior Specialist - SCCM to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Overview: We are seeking a skilled Sr. System Administrator with a strong background in patch management (including 3rd Party Patching & Vulnerability Remediation) to join our dynamic IT team. This role is pivotal in ensuring the stability, security, and optimal performance of our organization's IT infrastructure through effective deployment and management of patches and updates via SCCM & Intune. Responsibilities: SCCM Administration: Configure and maintain System Center Configuration Manager (SCCM) for operating system deployment and patch management. Create and manage SCCM collections, queries, and deployment packages. Monitor SCCM health, troubleshoot issues, and perform regular maintenance tasks. Patch Management: Develop and implement patch management strategies and policies to ensure timely and effective deployment of security patches and updates across all endpoints. Coordinate patch testing, evaluation, and deployment schedules in alignment with business needs and maintenance windows. Stay updated with industry best practices and emerging trends in patch management to enhance system security and reliability. Endpoint Management: Manage endpoints across the organization, ensuring compliance with patch levels and configuration standards. Automate endpoint configuration and software deployments using SCCM to streamline operations and improve efficiency. Documentation and Reporting: Maintain comprehensive documentation of SCCM configurations, processes, and procedures. Generate regular reports on patch compliance, deployment status, and system health for stakeholders and management. Collaboration and Support: Collaborate with IT security teams to prioritize critical patches and vulnerabilities. Provide technical support and guidance to other IT teams and end-users on SCCM-related issues and patch management practices. Qualifications: 8 years of relevant experience or equivalent combination of education and work experience. Demonstrates a good understanding of SCCM Software Updates including 3rd Party Patching and Vulnerability Management Detection & Remediation. In-depth knowledge of configuration management principles and best practices. Preferred skills: SCCM Patching Patch Compliance Reporting 3rd Party Patching; ADR Vulnerability Management, Detection & Remediation Microsoft Endpoint Manager Admin Center Configure Update Ring Defender Security Center Device Compliance Assessment Endpoint Analytics Compliance Policy (Intune) Auto upgrade policy Windows Update for Business About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

Skills Required:- Telecom Domain Knowledge - Telecom infrastructure deployment (Fiber, FTTH, BTS, IBS, OLT/ONT) - Passive & active components (cables, ducts, splice closures, patch panels) - Network rollout process (Planning → Execution → Testing → Handover) - RF planning & optimization basics Project Management - Project planning & execution (timeline, scope, deliverables) - Resource allocation (manpower, machinery, equipment) - Budgeting & cost control - Risk management (delays, permissions, technical challenges) - Use of PM tools (MS Project, Excel, internal ERP) Vendor & Stakeholder Coordination - Managing multiple vendors & subcontractors - Coordination with Jio Cluster Heads, Planning, RF, QA teams - Liaison with government/local authorities (RoW, electrical, municipal approvals) - Conflict resolution & negotiation Compliance & Documentation - Adherence to Jio safety & quality standards - Compliance with TRAI, DoT, and local telecom norms - Site Acceptance Test (SAT) reports - Documentation for billing, approvals, and audits Technical Tools & Testing - GIS mapping tools - AutoCAD for route drawings - Google Earth for fiber planning - OTDR, Splicing machine usage for fiber testing - Reporting & tracking dashboards Soft Skills - Leadership & team management - Negotiation & vendor relationship handling - Problem-solving & decision-making - Communication & reporting - Time management & deadline adherence Can contact at 8168204014 & 9076751022. Share your CV at dubey.avanish@abminfocom.com, hr@abminfocom.com

Company Description The Purple Patch Technologies is a leading outsourcing company headquartered in Dubai, UAE, with state-of-the-art call center facilities in India and Egypt. We serve a global and diverse clientele across various industries, including Automobile, Telecom, Customer Care, E-commerce, Back Office, AI/ML, and Subtitling projects. Our multi-cultural workforce is trained and equipped to handle every challenge, enhancing our proven expertise in sales outsourcing and in-house lead generation. Role Description This is a full-time on-site role based in Kochi for a Digital Marketing Executive. The Digital Marketing Executive will be responsible for developing and implementing marketing strategies, managing social media platforms, creating web content, and analyzing web analytics. The person in this role will also engage with internal and external stakeholders to ensure successful marketing campaigns and initiatives. Qualifications Marketing, Social Media Marketing, and Communication skills Web Content Writing skills Experience with Web Analytics tools Excellent written and verbal communication skills Strong organizational and project management abilities Bachelor's degree in Marketing, Business, Communications, or related field

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Palo Alto Networks Firewalls Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: Seeking a technically skilled and proactive Network Security Technical Lead to manage and enhance our enterprise security infrastructure. This role focuses on securing the network perimeter through the administration of Palo Alto Firewalls, Web Application Firewalls (WAF), Bot Protection, Email Security, Endpoint Detection and Response (EDR), and IPS/IDS systems. You will be responsible for firewall policy tuning, VPN support, DNS and IDS/IPS signature management, bot defense rule enforcement, and email threat protection. A key part of the role involves proactively identifying and addressing security gaps, ensuring compliance with internal standards, and continuous improvement through regular audits, service reporting, and cross-functional collaboration. Roles & Responsibilities: -Administer and support enterprise firewall systems, with a focus on Palo Alto platforms. -Perform policy tuning and propose enhancements based on incident trends and evolving threat landscapes. Manage IDS/IPS signature updates, including additions, deletions, and modifications. -Support URL filtering configurations and enforcement. -Provide operational support for VPN services and troubleshoot connectivity issues. -Identify security gaps and recommend remediation strategies as part of continuous improvement. -Conduct quarterly firewall rule audits and generate compliance reports. -Maintain and update operational runbooks and documentation. -Manage patching activities for firewall infrastructure. -Deliver regular service performance reports and participate in incident/problem/change management processes. -Troubleshoot firewall configuration issues, including backup/restore and application break-fixes. -Manage bot protection policies and rules using Cequence. -Configure appropriate logging levels for bot traffic analysis. -Perform troubleshooting and incident support related to bot activity. -Apply and validate standard and emergency rule requests. -Perform regular signature updates to maintain bot defense effectiveness. -Fine-tune DNS policies and implement domain-based filtering using Cloudflare. -Monitor and report on DNS threats weekly/monthly, including actions taken. -Ensure DNS configurations align with enterprise security posture and compliance requirements. -Policy tuning, rule optimization, VPN support, and quarterly audit reporting using Palo Alto; incident-driven configuration backup, restore, and break-fix troubleshooting. -Signature lifecycle management (add/update/delete), URL filtering enforcement, and patch management aligned with incident trends and continuous improvement goals.Policy and rule management, logging configuration, incident triage, and signature updates using Cequence Bot Defense; validation of standard and emergency rule requests. -DNS policy fine-tuning, domain-based filtering, and weekly/monthly threat reporting using Cloudflare DNS.Service reporting, runbook maintenance, and change/problem/incident management across firewall and bot/DNS security layers. -Palo Alto, Cequence (Bot Defense), Cloudflare (DNS). Professional & Technical Skills: -Strong hands-on experience with Palo Alto firewalls and associated security features. -Proficiency with Cequence for Bot protection and Cloudflare for DNS security. -Solid understanding of network security principles, VPNs, IDS/IPS, and URL filtering. -Familiarity with ITIL-based incidents, problems, and change management processes. -Ability to analyze logs and traffic patterns to identify anomalies and optimize rules. -Experience with patch management, service reporting, and compliance audits. -Strong documentation skills and attention to detail. -Experience in cybersecurity operations, with a focus on network and perimeter security. -hands-on experience managing enterprise firewalls, preferably Palo Alto. -experience in Bot protection and DNS security, including tools like Cequence and Cloudflare. -Proven track record in troubleshooting complex firewall and VPN issues in large-scale environments. -Experience conducting firewall audits, rule reviews, and implementing policy enhancements. -Demonstrated ability to manage incident response and change management processes. -Experience working in a global delivery model and collaborating with cross-functional teams. -Strong analytical and problem-solving skills with a continuous improvement Additional Information: - The candidate should have minimum 5 years of experience in Palo Alto Networks Firewalls. - This position is based at our Gurugram office. - A 15 years full time education is required.

Location: Remote Contract Duration: 3+ months (Extendable) Start Date: ASAP Role Purpose: Job Summary: We are looking for a highly experienced and dedicated RMS Quality Engineer to step into a leadership role, driving quality assurance and system integration within our dynamic retail environment. With over 10 years of expertise in the Oracle Retail ecosystem, you'll be instrumental in ensuring the seamless functionality and performance of our Retail Merchandising System (RMS) and its critical integrations. As a key contributor, you'll not only execute rigorous testing but also lead efforts in defect troubleshooting, impact analysis, and test automation. Your strong understanding of retail business processes and your ability to collaborate across technical and business teams will be vital in delivering robust and reliable retail solutions. Key Responsibilities: Design and execute comprehensive test cases for RMS and integrated modules (ReIM, SIM, RPM, SIOCS). Validate end-to-end data flow across RMS, POS, WMS, Finance, and Order Management systems. Troubleshoot system and data issues using logs, database records, and middleware traces. Lead SIT/UAT planning and coordinate defect triage. Perform impact analysis for change requests and patch deployments. Automate test cases using tools like Selenium or Tosca. Work collaboratively with development, business, and support teams to ensure release quality. Required Skills and Experience: 10+ years of hands-on experience in software testing with at least 5+ in RMS and related Retail modules. Deep understanding of RMS,SIOCS & ILS integration points and data flow. Proficiency in writing SQL queries for backend data validation. Excellent troubleshooting and root cause analysis skills (application, database, middleware). Experience in Agile/Scrum environments. Familiarity with defect tracking (JIRA, ALM) and test management tools. Strong communication and documentation abilities. Experience with Oracle Retail Cloud (SaaS) or upgrade projects. Solid knowledge of retail business processes (item management, purchase orders, inventory). Exposure to test automation frameworks is a plus

Project Role : Security Architect Project Role Description : Define the security architecture, ensuring that it meets the business requirements and performance goals. Must have skills : Operational Technology (OT) Security Good to have skills : Network Security Implementation Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Senior IT/ OT Endpoint Security engineer, you will be focused to lead the design, implementation, and management of endpoint security controls across enterprise environments. You will play a crucial role in protecting critical assets such as Server Work stations, and ICS equipment’s. Roles & Responsibilities: -Lead the deployment, management, and optimization of endpoint security tools. (e.g., CrowdStrike, SentinelOne, Microsoft Defender for Endpoint, Trellix) -Monitor, detect, and respond to endpoint-related security incidents and vulnerabilities. -Using MITRE ATT&CK framework improve threat hunting. -Integrate EDR telemetry with SIEM/SOAR platforms and tune detection rules, policies, and behavioral indicators. -Perform real-time threat hunting and investigation using EDR consoles, log data, and forensic artifacts. -Implement host-based control policies, and privilege management solutions. -Monitor and analyze endpoint alerts, triage suspicious activity, and escalate incidents based on impact and severity. Professional & Technical Skills: -experience in endpoint security engineering or cybersecurity operations, with experience in OT/ICS environments will be added advantage. -Experience with endpoint security scripting and automation using Python, Powershell Or API. -Familiarity with industrial protocols and vendor protocols (Modbus, DNP3, OPC, etc.) is added advantage. -Working experience with Patch and Vulnerability Management of end point device with coordination with IT team. Additional Information: - The candidate should have minimum 5 years of experience in Operational Technology (OT) Security. - This position is based at our Pune office. - A 15 years full time education is required.

Job Title: Citrix Specialist – Citrix & Windows Infrastructure Location : Trivandrum, Kerala Job Type : Full-Time Experience Level : 6+ years Job Summary: We are seeking a Specialist with expertise in Citrix Virtual Apps and Desktops (CVAD) and Windows Server infrastructure to support and optimize enterprise virtual desktop and server environments. The ideal candidate will be responsible for day-to-day operations, deployment, troubleshooting, and performance optimization of Citrix and Windows platforms, ensuring secure and seamless end-user experiences across the organization. Key Responsibilities: 1. Citrix Environment Management Deploy, configure, and maintain Citrix Virtual Apps and Desktops (CVAD) environments across on-premises or cloud platforms. Support Citrix components such as Delivery Controllers, StoreFront, Director, Citrix ADC (NetScaler), and Citrix Cloud . Manage application and desktop publishing , profile management (FSLogix or Citrix UPM), and session optimization. Troubleshoot login issues, session disconnects, and profile-related problems . Monitor performance using Citrix Director , ControlUp , or equivalent tools. 2. Windows Server & Infrastructure Administration Install, configure, and manage Windows Server 2016/2019/2022 , Active Directory, DNS, DHCP, and Group Policy. Support virtual infrastructure (VMware or Hyper-V) for hosting Citrix and application servers. Handle patch management, backup, and performance tuning of Windows servers. Implement disaster recovery and high availability (HA) strategies for critical infrastructure components. 3. User Access & Security Integrate Citrix access with Azure AD, Conditional Access, MFA , and SSO solutions. Manage role-based access control (RBAC) and enforce security baselines across all managed systems. Work with security teams to harden Citrix and Windows environments and respond to security incidents 4. Automation & Documentation Develop PowerShell scripts to automate routine administration, reporting, and remediation tasks. Maintain system documentation , SOPs, and troubleshooting guides. Contribute to continuous improvement efforts in system reliability and operational efficiency. Required Qualifications & Skills: Must-Have: Hands-on experience with Citrix Virtual Apps & Desktops (CVAD) . Proficiency in Windows Server administration , including Active Directory, DNS, DHCP, and GPOs . Basic understanding of virtualization platforms (VMware or Hyper-V). Experience troubleshooting Citrix sessions, logon issues, and Windows server performance . Scripting knowledge in PowerShell for administration and automation tasks. Good-to-Have: Experience with Citrix Cloud, Citrix ADC (NetScaler), FSLogix , or App Layering . Exposure to ControlUp, Director, or other Citrix monitoring tools . Knowledge of profile management, image management (MCS/PVS), and storage optimization . Familiarity with patching tools (WSUS, SCCM) and endpoint security integration . Understanding of ITIL processes, change management, and ticketing systems (e.g., ServiceNow) . Certifications (Preferred but not Mandatory): Citrix Certified Associate – Virtualization (CCA-V) Microsoft Certified: Windows Server Hybrid Administrator Associate ITIL Foundation Certification Education: Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).

We are looking for a skilled Linux / Windows Technical Support Engineer to join our IT team. The candidate will be responsible for providing technical support for Linux and Windows environments, managing local and cloud infrastructure, and ensuring smooth operation of systems and services. This role demands expertise in systems administration, cloud platforms (especially AWS), and end-user support. Key Responsibilities End-User Support Set up, configure, and support laptops and desktops (Linux, Windows, macOS) for employees. Respond to and resolve technical support issues related to hardware, software, networking, and system access. Provide remote and on-site support for users in a timely and professional manner. Good knowledge Email client POP, IMAP, SMTP Protocol. Experience in using a Helpdesk based ticketing system is a plus Knowledge of Messaging system (Preferably Zimbra or any Linux email system support) Administer and maintain Linux and Windows (file servers, application servers, etc.). Perform routine system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes. Manage user accounts, permissions, and security policies across systems and applications. Ensure systems are secure, patched, and compliant with internal IT policies and best practices Hands-on knowledge of Domain Management (Hosting, Registration), SSL, DNS, Website Management, Gitlab Cloud Infrastructure (AWS) Plan, implement, and manage cloud infrastructure in AWS, including services like EC2, S3, RDS, IAM, VPC, Route 53, and CloudWatch. Collaborate with development teams to support application deployments and integrations in AWS. Monitor and optimize cloud resource utilization and cost. Automation and Scripting Develop scripts to improve reliability, system health checks, and reporting. Backup, Recovery, and Security Maintain backups. Participate in disaster recovery planning and testing. Enforce security controls, patch management, and endpoint protection.

Exp : 4yrs to 8yrs Key requirements: Managing database servers, storage, and network components. Conducting regular database health checks and implementing proactive measures. Responsibilities include designing, installing, upgrading, patching, tuning, monitoring and troubleshooting databases with large amounts of data (Terabytes) and high transaction rates. Experience with DataGuard setup and management Experience in defining security standards and supporting security audits. Experience with Perl, Unix Shell Scripting, and Python for custom monitoring and automation · Experience working with the development team during design sessions to provide performance and scaling inputs Experience with troubleshooting problems relating to the Oracle database that may originate or exist in the infrastructure that supports the data store including application server, network, storage, and operating system component/layer · Exadata feature enablement, monitoring, review and update placement strategy · Working knowledge on Exadata 7 and above platforms. Monitor resource utilization and Oracle Compute Unit (OCPU) enablement · Good exposure and hands-on with Oracle ExaCC (Exadata Cloud @ Customer) architecture, managing and creating resources using cloud dashboard · Create/manage Oracle SR and support team in issue resolution Strong experience in Oracle Core Database administration and monitoring including · Exposure to Performance of Exadata Experience with migration of Oracle Databases from On-premise to Oracle Exadata Cloud at Customer Experience with Oracle Enterprise Manager (OEM). Experience with Patch/Upgrade and release management (database, storage node, server, network, Oracle Exadata) · Develop and maintain system documentation related to your Oracle Exadata and software configuration · Apply process and architectural improvements to continually improve the availability, capacity, and performance of database systems · Communicate appropriately and efficiently with management, customers, and vendors · Sustain a team-oriented, fast-paced environment · On-call rotation is required to support a 24/7 environment and is also expected to be able to work outside business hours to support a global delivery. Candidate must be capable of providing off-hours support to avoid impacting database availability during normal business hours. Experience with RMAN database backup and recovery using ZDLRA, Proficient in using real-time monitoring tools like Grafana. Background: The candidate should be degree educated and needs to have at least 6 plus years solid experience as Production Support DBA. Added advantage to German Speaking candidates Technology buzzwords: Monitoring and reporting tool. Tools: Tivoli performance viewer, Remedy, Word, Visio, Excel etc. Server AIX, Solaris, Linux & Windows Server Knowledge of Backup products like TSM, NetBackup, Networker. Database stacks like Oracle, MS-SQL, Informix Web & Middleware stacks like WebLogic Application server, MQ, Apache, Tomcat, and IIS.

About Company : Our client is prominent Indian multinational corporation specializing in information technology (IT), consulting, and business process services and its headquartered in Bengaluru with revenues of gross revenue of ₹222.1 billion with global work force of 234,054 and listed in NASDAQ and it operates in over 60 countries and serves clients across various industries, including financial services, healthcare, manufacturing, retail, and telecommunications. The company consolidated its cloud, data, analytics, AI, and related businesses under the tech services business line. Major delivery centers in India, including cities like Chennai, Pune, Hyderabad, and Bengaluru, kochi, kolkatta, Noida. · Job Title: SAP Basis Consultant · Location: Chennai · Experience: 7+ yrs · Job Type : Contract to hire. · Notice Period:- Immediate joiners. JD: Job Summary: We are seeking an experienced Senior SAP Basis Consultant specialized in Rise with SAP environments to lead the deployment, migration, and ongoing support of our SAP S/4HANA cloud-based landscape. The ideal candidate will possess extensive experience in SAP cloud infrastructure, SAP BTP integration, and SAP S/4HANA cloud/on-premise hybrid landscapes, ensuring optimized performance, security, and stability. Key Responsibilities: **Rise with SAP Implementation & Migration:** Lead end-to-end migration projects to SAP S/4HANA Cloud or hybrid Rise environments, including system conversion, landscape transformation, and integration. **Cloud Infrastructure Management:** Manage SAP S/4HANA in Rise environments, including SAP BTP, SAP Cloud Connector, and cloud hosting providers (AWS, Azure, SAP Cloud Platform). **System Administration & Support:** Ensure optimal configuration, monitoring, and tuning of SAP S/4HANA Cloud/on-premise hybrid landscapes. **Security & Compliance:** Implement security best practices, role management, and compliance standards in cloud environments. **Backup & Disaster Recovery:** Define and execute cloud-based backup, DR, and high-availability strategies. **Upgrade & Patch Management:** Support SAP S/4HANA cloud updates, SAP kernel patches, and related components. **Integration & Connectivity:** Manage SAP Cloud Connector, SAP API Management, and BTP integrations. **Performance Tuning:** Monitor and optimize system performance, utilizing SAP cloud monitoring tools and SAP Solution Manager. **Documentation & Governance:** Maintain comprehensive documentation, system configurations, and compliance records. **Cross-team Collaboration:** Work with SAP Functional teams, Cloud Operations, Infrastructure teams, and Business stakeholders. Preferred: - Experience with SAP S/4HANA Cloud, SAP BTP, SAP Cloud ALM, and hybrid cloud/on-premise landscapes. - Knowledge of DevOps practices, CI/CD pipelines in SAP context. - Familiarity with migration tools like SAP Cloud Migration Cockpit.

Job Title: Trend Micro Support Engineer Location: Gurgaon Experience: 6 to 8 Years Note: Must have experience with Trend Micro V1 (AV+EDR), TM E-mail Security and TM CREM. Key Responsibilities: Day-to-day monitoring, troubleshooting, and maintenance of Trend Micro products (Vision One, CREM, E-mail security etc.) Threat detection and remediation with complete ownership Regular Policy review, re-configuration and fine tuning as per industry best practices along with OEM and Japan insights Regular Patch and signature updates Coordination with Trend Micro TAM and support team for critical & escalated issues then apply the suggested fix Log review and daily/weekly/monthly report generation then share with respective operating companies. Do setup meetings for further explanation/action until remediation & final issue closure. Maintain Weekly status reports, Incident and request resolution logs & Configuration change documentation. Required Skills & Qualifications: Certified and experienced in Trend Micro endpoint and server security solutions Minimum 6–8 years of relevant experience Should have exposure to handling mid-to-large enterprise environments Preferred Certifications: Trend Micro Certified Professional for Vision One / XDR Trend Micro Certified Professional for CREM Job Types: Full-time, Permanent Pay: ₹1,000,000.00 - ₹1,500,000.00 per year Experience: Trend Micro Security: 6 years (Required) Trend Micro Vision One (AV + EDR): 6 years (Required) Trend Micro Email Security: 6 years (Required) Trend Micro Cloud App Security (CREM): 6 years (Required) Location: Gurgaon, Haryana (Required) Work Location: In person

Job Profile: Service ops engineer II (IT) Location: Bangalore | Karnataka Years of Experience: 4 - 6 years About the role, This role is responsible for providing comprehensive IT support to the organization, ensuring the smooth operation of all hardware, software, and network infrastructure. The ideal candidate will be a hands-on professional with a strong technical background in supporting a mixed-platform environment, with a particular emphasis on macOS, Linux and Windows systems. They will be adept at troubleshooting a wide range of technical issues, from individual user problems to broader network-wide challenges. This position requires a proactive and organized individual who can manage IT assets, handle vendor relationships, and effectively communicate with stakeholders at all levels. What you will do: End-User Support: Provide L1 and L2 technical support for desktops, laptops (including MacBooks, Linux & Windows laptops), and mobile devices. Troubleshoot and resolve hardware and software issues, including operating system repair, upgrades, and installations. Offer remote support and management to users, ensuring timely resolution of their technical problems. Manage the onboarding and offboarding process for employees, including account creation, hardware provisioning, and system access. Provide support for audio/video conferencing solutions in meeting rooms. Address issues related to VOIP phones. Network Management: Monitor and maintain the local area network (LAN) and wireless fidelity (WiFi) infrastructure, troubleshooting connectivity problems. Manage and configure network equipment such as routers, switches, ADSL modems, and handle MPLS connectivity. Possess a strong understanding of network fundamentals including DHCP, DNS, VPN, VLANs, TCP/IP, and HTTP. Perform routine checks of the server room and network connections to ensure optimal performance. System and Security Administration: Utilize endpoint management tools such as Jamf Connect/Pro, JumpCloud, or equivalent for managing and securing devices. Administer license and patch management for software, including antivirus updates and Windows patch deployment. Enforce security policies to prevent the installation of pirated software and ensure the overall security and efficiency of the IT infrastructure. Possess a basic understanding of Active Directory for user management. Knowledge of Linux operating systems is also required. IT Operations and Management: Maintain accurate IT asset management records. Prepare and present monthly reports on IT operations and performance. Create and maintain documentation, including daily checklists for server rooms and network connections. Effectively manage relationships with vendors for procurement and support. Utilize Excel or Google Spreadsheets with basic formulas and pivot tables for reporting and data management. Stakeholder and Communication Management: Effectively listen to and address the needs of end-users and other stakeholders. Clearly communicate technical information, both orally and in writing, to management, coworkers, and customers. Provide timely and relevant updates on IT-related matters. What We’re Looking For: Qualifications & Experience: Proven Experience: A graduate degree with 5-7 years of hands-on experience within the IT Service Delivery domain. Technical Versatility: Deep, hands-on expertise across macOS, Windows, and Linux environments. A strong command of network fundamentals (DHCP,DNS,VPN,TCP/IP) is essential. Leadership and Initiative: A demonstrated track record of successfully managing IT projects, mentoring junior staff, and collaborating effectively across technical and business functions. Problem-Solving Mindset: A proactive and organized approach to troubleshooting, with a passion for ensuring the security, stability, and efficiency of the entire IT infrastructure. Specialized Expertise: In-depth knowledge in at least one key technical domain (e.g., Network Management, Endpoint Security, Systems Administration) Visit our tech blogs to learn more about some the challenges we deal with: https://bytes.swiggy.com/the-swiggy-delivery-challenge-part-one-6a2abb4f82f6 https://bytes.swiggy.com/swiggy-distance-service-9868dcf613f4 https://bytes.swiggy.com/the-tech-that-brings-you-your-food-1a7926229886 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

Job Name: Infrastructure Security Engineer Location- Onsite- Ahmedabad Job Type- Full Time Position Overview We are seeking an experienced Infrastructure Security Engineer to join our cybersecurity team and play a critical role in protecting our organization's digital infrastructure. This position requires a versatile security professional who can operate across multiple domains including cloud security, vulnerability management/patch management, endpoint protection, and security operations. Key Responsibilities AWS Cloud Security Design, implement, and maintain security controls across AWS environments including IAM policies, security groups, NACLs, and VPC configurations Configure and manage AWS security services such as CloudTrail, GuardDuty, Security Hub, Config, and Inspector Implement Infrastructure as Code (IaC) security best practices using CloudFormation, Terraform, or CDK Conduct regular security assessments of cloud architectures and recommend improvements Manage AWS compliance frameworks and ensure adherence to industry standards (SOC 2, ISO 27001, etc.) Vulnerability Management Lead enterprise-wide vulnerability assessment programs using tools such as Nessus Develop and maintain vulnerability and patch management policies, procedures, and SLAs, regular reporting Coordinate with IT and development teams to prioritize and remediate security vulnerabilities Generate executive-level reports on vulnerability metrics and risk exposure Conduct regular penetration testing and security assessments of applications and infrastructure Patch Management Design and implement automated patch management strategies across Windows, Linux, and cloud environments Coordinate with system administrators to schedule and deploy critical security patches Maintain patch testing procedures to minimize business disruption Monitor patch compliance across the enterprise and report on patch deployment status Develop rollback procedures and incident response plans for patch-related issues Endpoint Security Deploy and manage endpoint detection and response (EDR) solutions such as CrowdStrike Configure and tune endpoint security policies including antivirus, application control, and device encryption Investigate and respond to endpoint security incidents and malware infections Implement mobile device management (MDM) and bring-your-own-device (BYOD) security policies Conduct forensic analysis of compromised endpoints when required Required Qualifications Education & Experience Bachelor's degree in computer science, Information Security, or related field Minimum 5+ years of hands-on experience in information security roles 3+ years of experience with AWS cloud security architecture and services Technical Skills Cloud Security: Deep expertise in AWS security services, IAM, VPC security, and cloud compliance frameworks Vulnerability Management: Proficiency with vulnerability scanners (Qualys, Nessus, Rapid7) and risk assessment methodologies Patch Management: Experience with automated patching tools (WSUS, Red Hat Satellite, AWS Systems Manager) Endpoint Security: Hands-on experience with EDR/XDR platforms and endpoint management tools SIEM/SOAR: Advanced skills in log analysis, correlation rule development, and security orchestration Operating Systems: Strong knowledge of Windows and Linux security hardening and administration Security Certifications (Preferred) AWS Certified Security - Specialty CISSP (Certified Information Systems Security Professional) GCIH (GIAC Certified Incident Handler) CEH (Certified Ethical Hacker) Key Competencies Strong analytical and problem-solving skills with attention to detail Excellent communication skills and ability to explain complex security concepts to technical and non-technical stakeholders Project management capabilities with experience leading cross-functional security initiatives Ability to work in fast-paced environments and manage multiple priorities Strong understanding of regulatory compliance requirements (PCI-DSS, HIPAA, SOX, GDPR) Experience with risk assessment frameworks and security governance Reporting Structure This position reports to the Engineering Manager Cyber Security and collaborates closely with IT Operations, Development Teams.

Project Role : Cloud Operations Engineer Project Role Description : Deploy, configure, and manage cloud infrastructure environment and/or applications through cross-technology administration (OS, databases, virtual networks), scripting, and monitoring automation execution. Manage incidents with a focus on service restoration. Act as operations support for all compute, network, storage, security, or automation incidents /requests. Manage rollout of patches and release management schedule and implementation. Must have skills : Netapp Network Attached Storage (NAS) Administration Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Cloud Operations Engineer, you will engage in the deployment, configuration, and management of cloud infrastructure environments and applications. Your typical day will involve cross-technology administration, including operating systems, databases, and virtual networks. You will also focus on scripting and monitoring automation execution, ensuring that incidents are managed effectively with a strong emphasis on service restoration. Additionally, you will oversee the rollout of patches and manage the release management schedule and implementation, contributing to the overall efficiency and reliability of the cloud operations. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate training and knowledge sharing sessions to enhance team capabilities. - Monitor and evaluate team performance to ensure alignment with operational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Netapp Network Attached Storage (NAS) Administration. - Strong understanding of cloud infrastructure management and deployment. - Experience with incident management and service restoration processes. - Familiarity with scripting languages for automation tasks. - Knowledge of patch management and release management processes. Additional Information: - The candidate should have minimum 5 years of experience in Netapp Network Attached Storage (NAS) Administration. - This position is based in Pune. - A 15 years full time education is required.

Job Summary We are SME IT consulting company focusing on CLOUD COMPUTING & DATA SCIENCE CONSULTING space as MICROSOFT AI CLOUD SOLUTION PROVIDER within UNITED KINGDOM and across EUROPE. We provide EoR services to our customer in different countries to deploy IT consultants on contract having fully compliant with the local employment law and execute IT projects with smooth precision. In INDIA, as a strategic partner in the ONDC ecosystem, we design modular digital services for MSMEs, LSPs, and SNPs—integrating Microsoft365, CRM, and support automation into agile, subsidy-aware bundles. Our mission is to simplify tech adoption through structured pricing, adaptive onboarding, and long-term client success. Mindverse India is seeking experienced freelance Senior Support Engineers to deliver incident-based resolution (L1–L3) across Microsoft365 environments powering ONDC-based SaaS deployments. This role is pivotal to our long-term support infrastructure for digitally transforming Indian businesses via structured, modular license and service packs. Responsibilities & Duties · Core Technical Support Functions Ø Resolve L1–L3 incidents across user-level, system, and platform escalations Ø Administer Microsoft365 environments, including license provisioning, mailbox management, security policies, and Teams/SharePoint support Ø Execute remote diagnostics and troubleshooting using standard tools (e.g., Microsoft Admin Center, remote desktop tools, Powershell) · ONDC & SaaS Service Lifecycle Tasks Ø Facilitate client onboarding aligned with ONDC protocols, TEAM stack workflows, and SaaS product bundles Ø Support catalogue activation, product upgrades, and license sync with SNPs and buyer apps Ø Collaborate with internal catalogue and CRM teams to ensure support ties into service metadata and SKU governance · Microsoft Partnership Interaction Ø Act as a technical liaison for product registration, escalation, and lifecycle support between customer and Microsoft Partner Center. Ø Assist in new client onboarding via Microsoft portals and advisory workflows Ø Provide inputs on product roadmap alignment based on Microsoft updates and service evolution Ø Periodic product upgrade advisory and patch management. · Documentation & SLA Management Ø Maintain detailed incident logs, solution documentation, and preventive fix libraries Ø Track SLA adherence for resolution timing, escalation chains, and ticket throughput Ø Recommend process automation or knowledge base improvements to reduce future incidents · Strategic Impact Ø Help shape Mindverse’s support architecture for scalable ONDC-based eCommerce Ø Contribute to evolving modular support packs, cost modelling, and success metrics for distributed technical support Ø Support trust-building and frictionless adoption for micro and SME segments through reliable issue resolution. Ø Initiate and participate in customer satisfaction survey on behalf of MINDVERSE. Certifications · Must-Have Certifications Ø Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) Covers managing Microsoft365 services, governance, identity, and compliance. Ø Microsoft Certified: Azure Fundamentals (AZ-900) Ensures baseline cloud fluency, useful for hybrid or Azure-linked ONDC models. Ø Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102) Focuses on endpoint management, deployment, and remote troubleshooting. · Highly Preferred Ø Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Valuable for SaaS bundles involving sensitive MSME data and ONDC buyer apps. Ø Microsoft Partner Center Experience / MCP ID While not a certification per se, prior association with Microsoft Partners—verifiable via MCP ID or portal experience—is a strong plus for client onboarding, product registration, and Microsoft escalation flows. · Optional but Strategic for ONDC Ecosystem Alignment Ø ITIL Foundation Certification Adds credibility in incident-based support models and SLA-oriented ticket handling. Essential Skills · Technical Expertise Ø Must have 6+ years of experience on Microsoft365 Administration . Ø Microsoft365 Administration: License provisioning, Exchange Online, SharePoint, Teams, OneDrive setup and troubleshooting Ø PowerShell Scripting: For automation, remote fixes, and batch operations Ø User & Device Management: Through Azure AD and Microsoft Endpoint Manager Ø Security & Compliance: MFA, DLP policies, Conditional Access, compliance center familiarity Ø Incident Handling (L1–L3): Diagnosis, escalation management, and root-cause analysis · ONDC & SaaS Ecosystem Fluency Ø Catalogue Sync Knowledge: Understanding of SKU codes, modular service packs, and metadata alignment Ø Workflow Familiarity: Integration experience with TEAM stack tools, buyer apps, and SNP logic Ø Support for MSMEs: Sensitivity to low-tech users and regional onboarding nuances Ø Upgrade & Onboarding Flow Execution: Especially for seller apps and CRM-linked SaaS · Microsoft Partnership Experience Ø Partner Center Portal Usage: Client registration, subscription lifecycle ops Ø Escalation & Advisory Handling: Navigating Microsoft support tiers and relationship protocols Ø Licensing Communication: Articulating bundled services and entitlements during onboarding or upgrades · Process Discipline Ø SLA Tracking & Documentation: Timely resolution with traceable audit logs Ø Knowledge Base Contribution: Creating help articles, preventive fix libraries Ø Asset & License Governance: Tracking usage, expiry, cost coverage, and incident linkage · Consulting Mindset Ø Client Empathy & Clarity: Explaining technical issues in approachable terms Ø Proactive Engagement: Identifying recurring issues and proposing scalable fixes Ø Trust Building: Acting as a reliable interface for service continuity across multiple business classes. Ø Prior experience on conducting technical session for the user community is a definite plus. Nice to have Skills · Advanced Technical Capabilities Ø Experience with Intune and Autopilot – for device deployment in distributed MSME environments Ø Power Platform familiarity (Power Automate, Power BI) – useful for workflow insights and dashboarding service health Ø Hybrid deployment support – Exchange Hybrid or SharePoint Hybrid knowledge for transitioning legacy setups · ONDC Ecosystem Depth Ø API-level catalogue diagnostics – for troubleshooting sync between seller apps and SNPs Ø TEAM stack customization awareness – ability to advise on adapting CRM or onboarding flows for localized use Ø Understanding of subsidy-linked onboarding – especially where support packs tie into government schemes or digital grants · Process & Governance Enhancers Ø Experience with ITSM platforms – such as Zoho Desk Ø ISO 27001 or other compliance exposure – helpful for mid-market clients with stricter data governance needs Ø Template documentation & FAQ authoring – creating reusable knowledge kits for MSME end users · Relationship & Advisory Strengths Ø Experience interfacing with Microsoft Partner Advisors – not just via portal, but via pre-sales or escalation calls Ø Comfort with stakeholder communication – especially for client-side IT heads during onboarding or incident escalations Ø Consulting experience in licensing optimization – advising clients on cost-effective packs or renewal timelines Home Office – Workplace This is purely “Work from Home” engagement. The freelancer must have his/her own computing device with the latest OS, anti-virus software including other necessary software like office, email etc. He / She must have access to high-speed internet connectivity. These expenses are not reimbursable. Payment Mechanism You will have to work on incidents raised by the customer on our helpdesk. You will be assigned to a particular incident, which we will call a work packet. You can get zero or multiple work packets daily from us. You will get your monthly payment based on the number of work packets, (hour spent for a work packet) you have completed, and the customer has accepted the same in a particular month. Every month, we will share a statement of account on such completed incidents and outstanding amount. You need to raise the invoice from your side to us and upon receiving an undisputed invoice from you will transfer the amount electronically to your bank account. Benefits · Weekly Hours: Not predefined. Always incidents-based work packet. · Hour Rate: ₹400.00 per Hour plus GST all-inclusive basis. · Expenses Allowed: Reimbursement of phone calls on actuals. · Duration: Continuous contract. · Language: Fluent in English and Hindi Additional Assessment · Interview · Presentation Evaluation Weighting · Technical competence - 70% · Cultural fit - 05% · Price - 25%

Role Description Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents to define preventive and corrective actions Measures Of Outcomes 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process – Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Resolution Outputs Expected: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Execute change control tickets as documented in implementation plan Troubleshooting Troubleshooting based on available information from previous tickets or consulting with seniors Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting Escalation/Elevation Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation Install and configure tools software and patches Runbook/KB Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function’s relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization’ s policies and business conduct. Process/efficiency Improvement Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation Coordinate and monitor IT process implementation within the function Compliance Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback Assist new team members to understand the customer environment Skill Examples 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage & Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments Role - Cloud Engineer Primary Responsibilities Engineer and support a portfolio of tools including: o HashiCorp Vault (HCP Dedicated), Terraform (HCP), Cloud Platform o GitHub Enterprise Cloud (Actions, Advanced Security, Copilot) o Ansible Automation Platform, Env0, Docker Desktop o Elastic Cloud, Cloudflare, Datadog, PagerDuty, SendGrid, Teleport Manage infrastructure using Terraform, Ansible, and scripting languages such as Python and PowerShell Enable security controls including dynamic secrets management, secrets scanning workflows, and cloud access quotas Design and implement automation for self-service adoption, access provisioning, and compliance monitoring Respond to user support requests via ServiceNow and continuously improve platform support documentation and onboarding workflows Participate in Agile sprints, sprint planning, and cross-team technical initiatives Contribute to evaluation and onboarding of new tools (e.g., remote developer access, artifact storage) Key Projects You May Lead or Support GitHub secrets scanning and remediation with integration to HashiCorp Vault Lifecycle management of developer access across tools like GitHub and Teleport Upgrades to container orchestration environments and automation platforms (EKS, AKS) Technical Skills and Experience Proficiency with Terraform (IaC) and Ansible Strong scripting experience in Python, PowerShell, or Bash Experience operating in cloud environments (AWS, Azure, or GCP) Familiarity with secure development practices and DevSecOps tooling Exposure to or experience with: o CI/CD automation (GitHub Actions) o Monitoring and incident management platforms (Datadog, PagerDuty) o Identity providers (AzureAD, Okta) o Containers and orchestration (Docker, Kubernetes) o Secrets management and vaulting platforms Soft Skills and Attributes Strong cross-functional communication skills with technical and non-technical stakeholders Ability to work independently while knowing when to escalate or align with other engineers or teams. Comfort managing complexity and ambiguity in a fast-paced environment Ability to balance short-term support needs with longer-term infrastructure automation and optimization. Proactive, service-oriented mindset focused on enabling secure and scalable development Detail-oriented, structured approach to problem-solving with an emphasis on reliability and repeatability. Skills Terraform,Ansible,Python,PowershellorBash,AWS,AzureorGCP,CI/CDautomation

Systems Engineer will join the Trantor Software and will be responsible for Linux / Windows Server. He/She will monitor large computer networks and servers for problems from a central location and will perform Level 2 and Level 3 troubleshooting and incident response on the system, communicate with site technicians and track problems through to resolution. Additionally, the candidate will also provide day to day support to the client and will escalate the issues to the next level as required. Key Responsibilities: · Should have strong OS administration skills on Linux and Windows · Experience in installation, patch management, configuration, administration and monitoring of Linux servers · Volume Manager Administration Network OS / SW installation · Patches, Server Hardening Tasks, User Administration, Access control · Batch processing and support, including provision of periodic weekend / on-call support · Understanding of streaming and batch process with understanding of data in transit and data at rest · Strong Linux background with good experience with batch processing and Oracle · Linux Heart Beat Clustering · Should know how to debug/troubleshoot memory issues · Track system issues through to resolution, within agreed time limits · Hands-on experience of system management, system setup and managing Linux or Solaris based servers as well as configuring them · Communicate clearly and professionally with all internal and external customers · Identify recurring issues and escalate appropriately for permanent resolution

Job Summary: We are seeking an experienced Ansible Platform Architect with deep expertise in AWS infrastructure, automation, and cloud-native security practices. This role will drive the design, build, and rollout of a highly scalable and secure Ansible-based automation platform across a large multi-account AWS environment. You’ll also integrate AI/ML-driven automation for inventory and patch management and ensure the system is architected to support future cloud-agnostic deployments. Project Objective Building a scalable, secure, and automated Ansible platform for configuration and patch management across a large AWS environment. Environment spans 100+ AWS accounts with thousands of EC2s, Kubernetes, ECS, Fargate, and other services. Core Technologies: Ansible (central tool for configuration and security automation). AWS (EC2, RDS, VPC, IAM, Security Groups, etc.). AI/ML for inventory management, packaging, and automation. Terraform for infrastructure as code. GitHub + GitHub Actions for CI/CD. Use of RBAC (Role-Based Access Control), Okta, and multi-token security for access controls. Security tools for vulnerability management, with data ingested and remediated via Ansible. Security & Compliance: Remediating vulnerabilities within 30 days across all infra layers. Enforcing automated compliance and secure deployments. Cloud Strategy: Currently on AWS, with plans to support cloud-agnostic deployment (Azure, possibly GCP). Aim to build cloud-native, not cloud-provider-specific solutions. Team Structure & Expectations: Team of ~15 engineers with varied maturity in automation. Need an Ansible architect who can build, scale, and automate the platform using AI/ML to minimize manual operations. Infrastructure spans Linux and Windows, Kubernetes, ECS, Fargate, EC2, etc. Key Responsibilities: Architect, design, and implement a secure and scalable Ansible automation platform across 100+ AWS accounts. Integrate agentic AI/ML capabilities to automate inventory management, patch packaging, and remediation workflows. Collaborate with security teams to ingest vulnerability data and automate compliance using Ansible. Work closely with DevOps and Infra teams to manage EC2, Kubernetes, ECS, RDS, IAM, VPC, etc. Ensure access control using RBAC, Okta, and other identity management systems. Build CI/CD workflows using GitHub Actions and manage IaC with Terraform. Prepare platform for multi-cloud readiness with potential support for Azure or GCP. Job Requirements Must-Have: Deep expertise in Ansible platform architecture and scalability. Hands-on experience with AWS infrastructure (EC2, IAM, VPC, RDS, Security Groups). Strong understanding of cloud security, RBAC, and identity/access management tools (e.g., Okta). Proficiency in Terraform, CI/CD tools (especially GitHub Actions). Exposure to AI/ML, preferably with agentic AI experience in automation. Experience in enterprise-grade system design, fault tolerance, and compliance. Nice-to-Have: Familiarity with Azure or GCP cloud platforms. Experience with vulnerability management tools and automated remediation. Ability to design cloud-native, not provider-specific, systems. About TechBlocks TechBlocks is a global digital product engineering company with 16+ years of experience helping Fortune 500 enterprises and high-growth brands accelerate innovation, modernize technology, and drive digital transformation. From cloud solutions and data engineering to experience design and platform modernization, we help businesses solve complex challenges and unlock new growth opportunities. At TechBlocks, we believe technology is only as powerful as the people behind it. We foster a culture of collaboration, creativity, and continuous learning, where big ideas turn into real impact. Whether you're building seamless digital experiences, optimizing enterprise platforms, or tackling complex integrations, you'll be part of a dynamic, fast-moving team that values innovation and ownership.

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Palo Alto Networks Firewalls Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: We are seeking a technically skilled and proactive Network Security Technical Lead to manage and enhance our enterprise security infrastructure. This role focuses on securing the network perimeter through the administration of Palo Alto Firewalls, Web Application Firewalls (WAF), Bot Protection, Email Security, Endpoint Detection and Response (EDR), and IPS/IDS systems. You will be responsible for firewall policy tuning, VPN support, DNS and IDS/IPS signature management, bot defense rule enforcement, and email threat protection. A key part of the role involves proactively identifying and addressing security gaps, ensuring compliance with internal standards, and continuous improvement through regular audits, service reporting, and cross-functional collaboration Roles & Responsibilities: -Administer and support enterprise firewall systems, with a focus on Palo Alto platforms. -Perform policy tuning and propose enhancements based on incident trends and evolving threat landscapes. -Manage IDS/IPS signature updates, including additions, deletions, and modifications. -Support URL filtering configurations and enforcement. -Provide operational support for VPN services and troubleshoot connectivity issues. -Identify security gaps and recommend remediation strategies as part of continuous improvement. -Conduct quarterly firewall rule audits and generate compliance reports. -Maintain and update operational runbooks and documentation. -Manage patching activities for firewall infrastructure -Deliver regular service performance reports and participate in incident/problem/change management processes. -Troubleshoot firewall configuration issues, including backup/restore and application break-fixes -Manage bot protection policies and rules using Cequence. -Configure appropriate logging levels for bot traffic analysis. -Perform troubleshooting and incident support related to bot activity. -Apply and validate standard and emergency rule requests. -Perform regular signature updates to maintain bot defense effectiveness. -Fine-tune DNS policies and implement domain-based filtering using Cloudflare. -Monitor and report on DNS threats weekly/monthly, including actions taken. -Ensure DNS configurations align with enterprise security posture and compliance requirements Professional & Technical Skills: -Policy tuning, rule optimization, VPN support, and quarterly audit reporting using Palo Alto; incident-driven configuration backup, restore, and break-fix troubleshooting. -Signature lifecycle management (add/update/delete), URL filtering enforcement, and patch management aligned with incident trends and continuous improvement goals. -Policy and rule management, logging configuration, incident triage, and signature updates using Cequence Bot Defense; validation of standard and emergency rule requests. -DNS policy fine-tuning, domain-based filtering, and weekly/monthly threat reporting using Cloudflare DNS. -Service reporting, runbook maintenance, and change/problem/incident management across firewall and bot/DNS security layers. -Palo Alto, Cequence (Bot Defense), Cloudflare (DNS -Strong hands-on experience with Palo Alto firewalls and associated security features. -Proficiency with Cequence for Bot protection and Cloudflare for DNS security. -Solid understanding of network security principles, VPNs, IDS/IPS, and URL filtering. -Familiarity with ITIL-based incidents, problems, and change management processes. -Ability to analyze logs and traffic patterns to identify anomalies and optimize rules. -Experience with patch management, service reporting, and compliance audits. -Strong documentation skills and attention to detail -Exposure to cloud-based firewall deployments and hybrid network environments. -Experience in automation or scripting for firewall operations and reporting. -Familiarity with Service Now ITSM Tool - Experience in cybersecurity operations, with a focus on network and perimeter security. - Hands-on experience managing enterprise firewalls, preferably Palo Alto. -Experience in Bot protection and DNS security, including tools like Cequence and Cloudflare. -Proven track record in troubleshooting complex firewall and VPN issues in large-scale environments.- -Experience conducting firewall audits, rule reviews, and implementing policy enhancements.- -Demonstrated ability to manage incident response and change management processes. -Experience working in a global delivery model and collaborating with cross-functional teams. -Strong analytical and problem-solving skills with a continuous improvement Additional Information: - The candidate should have minimum 7.5 years of experience in Palo Alto Networks Firewalls. - This position is based at our Gurugram office. - A 15 years full time education is required.

Location : Dehradun Department : IT (Information Technology) Experience : 2-4 Years in IT Support Role Employment Type : Full-Time (On-Site) About iKSANA IKSANA is a purpose-driven coworking and managed office ecosystem, committed to empowering professionals, startups, and enterprises in India’s emerging cities. As Dehradun’s leading provider of accessible, value-led workspaces, we deliver thoughtfully designed, hospitality-inspired environments alongside a vibrant community and a full suite of business support services. IKSANA bridges the best of global standards with deep local roots. From solo entrepreneurs to startups to established enterprises, we empower enterprises of all sizes to grow through collaboration, flexibility, and comprehensive growth support. What you’ll do: Troubleshoot and resolve IT-related tickets from customers Manage and enhance IT infrastructure across all locations, ensuring high uptime for internet, UPS, and related systems, and recovery from any failures Plan and execute IT and security systems (CCTV, access control, networking, UPS) for new setups and space reconfigurations Support the implementation and maintenance of internal software tools (ticketing, CRM, inventory, visitor management, reporting, etc.) Support the implementation of redundancy plans (backups, failover internet, power, and systems) to ensure business continuity Evaluate and recommend new technologies, including AI tools (e.g., chatbots, analytics, automation platforms), for internal adoption Maintain clear documentation of networks, devices, system configurations, and IT policies Requirements Bachelor’s degree in Computer Science, IT, Electronics, or a related field Prior experience in IT Operations and IT Infrastructure Support Certifications (preferred but not mandatory): Microsoft Certified: Azure Administrator Associate or equivalent cloud knowledge, ITIL v3/v4 Foundation (for process and support handling), Google Workspace Admin or Microsoft 365 certification (if applicable) Technical Skills Network setup and troubleshooting (LAN/WAN, switches, routers, firewalls) CCTV, biometric/access control, and physical security system configuration Familiarity with cloud platforms (Azure, AWS, or Google Cloud) Experience in SaaS tools for productivity, automation Strong understanding of endpoint security, backups, and patch management Ability to work independently in a startup environment, with a strong sense of responsibility and ownership. Ability to build and manage relationships with vendors and enterprise clients Good written and verbal communication skills in English Join us in shaping the future of work—and of the region.

Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. Job Profile: Product costing, standard cost updates, analysis on cost variance and preparation of costing reports Handling complete regulative exercise & cost audit individually for the factory Develop and maintain the cost accounting system, documents, and records of the organization. Develop product level EVA. Create and maintain templates for product managers to use to estimate product cost & to work with diverse cross functional, global, and virtual teams and stakeholders Create and monitor key metrics to compare product estimations to actuals over time Handling inventory accounting, reporting, reconciliations, price checks of incoming orders, initiating credit/debit notes for variations, etc. Month-end closing activities and ensuring financial accounting related to revenue and costing is completed in a timely and accurate manner Review and Monitoring Profitability & Balance Sheet Accounts Prepare and complete internal cost audits. Key Requirements:- Education preferably ICWA/CA, MCOM, MBA Finance Minimum 5 years of product costing work experience. Strong financial management and product costing experience Sound understanding of accounting principles. Analytical thinker with strong conceptual and problem-solving skills. Ability to work under pressure and meet tight deadlines independently and as part of a team. Excellent report-writing, communication, Multitasking/hands-on in excel, Macro and IT skills. Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. Product Solution & Security Officer, PSSO, with focus Products (w/m/d) You’ll make an impact by You contribute to and implement the strategy for Product & Solution Security for the entire product portfolio of the business unit Electrification & Automation in line with the overarching cybersecurity strategy and the maturity targets You guide and enable the respective product teams of the business unit concerning Product & Solution Security and transparent management of product security risks - Security by Default means firmly anchoring Product & Solution Security (PSS) within the applicable development processes. You contribute to addressing and enhancing PSS aspects into applicable processes throughout the products’ lifecycle, including supplier-, delivery- and patch management You assure that Product & Solution Security requirements are implemented in conformance and compliance with legal, regulatory and internal cybersecurity standards and innovate and enhance respective tooling and transparent reporting You functionally orchestrate, supervise and coach an existing community of about 40 Product & Solutions Security Experts anchored in various R&D teams worldwide You closely collaborate with peer functions (especially PSSOs for Systems/Solutions and Services as well as in Product Lifecycle Management) both within the business unit, on divisional and on Siemens corporate level. You coordinate Product & Solution Security vulnerability and incident handling for the product portfolio of Electrification & Automation in alignment with Siemens CERT and contribute to evaluate, select and roll-out a vulnerability tracking systems in order to fulfil upcoming vulnerability reporting requirements Your defining qualities You have extensive experience in power supply and grids, Medium Voltage/Low Voltage, in particular in the system protection, automation and IoT domain. You are experienced in international cybersecurity standards in this domain comprising IEC 62443 and ISO/IEC 27001. (IEC 62351 is a plus) You have good experience in cybersecurity and its common standards and processes (e.g., evidenced by certifications such as CISSP or degree in Cybersecurity relevant fields) You are familiar with the Siemens PSS processes and have initial experience working with the Siemens PSS and PCERT community. You have proven ability to learn quickly and adapt to a fast-paced environment With your initiative, result-orientation, and good communication skills, you drive topics to successful results in collaboration and teamwork with diverse faculties. A university degree in electrical engineering, computer science or a related field, and proficiency in English round off your profile. About Us We’re Siemens. A collection of over 372,000 minds building the future, one day at a time. We're dedicated to quality and equality, and we welcome applications that reflect the diversity of the communities we work in. Bring your curiosity and imagination and help us shape tomorrow. Want to join us and be a Future Maker? We are looking forward to receiving your online application. Please ensure you complete all areas of the application form, to the best of your ability to help us review your suitability for the role.

2 - 3 Years 2 Openings Trivandrum Role description Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor new team members in understanding customer infrastructure and processes Measures of Outcomes: 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets – OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements Outputs Expected: Monitoring: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Adhere to ITIL best practices Runbook Reference: Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Use KB/SOP to resolve tickets update KB/SOP with new findings Tickets Backlog: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Actively participate in team/organization-wide initiatives. Collaborate with other team members for timely resolution of tickets. Assist new team members to understand the customer environment. Process Adherence: Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization’ s policies and business conduct. Training: On time completion of all mandatory training requirements of organization and customer. Provide on floor training and one-on-one mentorship for new joiners. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Skill Examples: Strong interpersonal and communication skills (Written verbal and email etiquette) to interact with different teams and customers. Analytical ability to understand a larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Networking: a. Basic Network commands for troubleshooting Desktop/Laptop connectivity issues Server:a. Strong skills in most operating system commands/utilities basic understanding of virtualization server and client OS installation workgroup and domain knowledgeb. Support tasks like OS installation and basic user level commands and local user/group managementc. Software installation and Basic patch installation Storage & Backup:a. Ability to monitor any Enterprise Storage and backup Solutionsb. Skilled in Storage and backup Monitoringc. Skilled in ticketing tools Database:a. Create or modify queries in order to suit business requirementsb. Data modelling skills; distinguish between OLTP and Data warehouse applicationsc. Storage hardware storage management techniques software used for managing the storaged. Tweak tables making them use less space as possible End User Computing:a. Confident in handling end user calls/Ticketing toolsb. AD managementc. Antivirus Management Strong troubleshooting skills Knowledge Examples: 1) ITIL Framework 2) Monitoring knowledge with various infrastructure tools 3) Fair understanding of customer infrastructure ability to co-relate failures4) Networking:a. Understanding of IP addressingb. Moderate knowledge in Network show commands across routers switches Firewalls Load balancersc. Should have basic knowledge in High CPU High Bandwidth usage reasonsd. Basics in Port-Channels and ether channelse. Basic understanding of ticketing tools such as Service-now OR Remedy5) Server:a. Familiarity with the basic OS administrative tools and how to locate them analyse event logs/sys logs etc.b. File system (FAT NTFS etc) and partitioning knowledgec. Basic understanding of system processes/services and user process6) Storage & Backup:a. Good Knowledge in Storage and Backup technologyb. Strong Knowledge in Backup and Recovery Operationsc. Good Knowledge Tape Libraries Backup Appliances Virtual tape Libraries7) Monitoring:a. Good understanding of Networking conceptsb. Basic knowledge of infrastructure componentsc. Knowledge in handling and monitoringd. Familiar with Linux and Windows commands8) Database:a. Very fluent in Structured query languageb. Knowledge of database background processesc. Knowledge of 3-Tier client server architectures and Web services9) End User Computing:a. Knowledge on Office 365b. Basic Network knowledge10) Quality Analysis:a. Exposure to technology/processes as per audit requirements b. Working knowledge of MS Excel Word PPT Outlook etc.s Additional Comments: Job Summary: We are looking for a motivated DevOps Support Engineer with a basic understanding of monitoring, CI/CD pipelines, and strong collaboration skills. The ideal candidate should be comfortable working with Jenkins, basic scripting, and version control systems, and willing to coordinate with US-based teams. Key Responsibilities: Monitor system health using in-house monitoring tools and escalate s appropriately Trigger and monitor builds in Jenkins pipelines Collaborate with US-based engineers to resolve issues and support deployments Perform basic troubleshooting and log analysis to identify and resolve pipeline or script issues Maintain and update scripts in Shell or Python as required Support source control activities in Bitbucket and GitHub Maintain documentation of procedures, workflows, and incident resolutions Must-Have Skills: Basic understanding of DevOps concepts and monitoring mechanisms Familiarity with Jenkins for build and deployment automation Basic Python scripting for task automation Shell scripting (bash/sh) Experience with Git-based systems: Bitbucket and/or GitHub Good communication skills, especially for collaboration with US counterparts Willingness to work in flexible hours to sync with US time zones especially PST time zone. Good to Have: Prior experience in a Production support or operations environment Exposure to working with ticketing systems like JIRA, ServiceNow, etc. Skills Devops,Jenkins,Scripting About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

Experience: 5+ years Job Shift: 1 1 :30 am to 08:30 pm On-Site Job We are seeking an experienced IT Infrastructure Engineer to maintain and optimize our core IT infrastructure services in an international, regulated environment. Key Responsibilities: Manage core IT infrastructure services, ensuring availability, performance, and stability Proactively monitor and maintain infrastructure (preventive maintenance) Implement necessary corrective measures Incident resolution and troubleshooting Deployment of new projects, solutions, and tools Generate routine reports Conduct system reviews (GMP systems) Collaborate regularly with application and solution providers Prepare and maintain technical documentation Provide cross-functional IT support Requirements & Qualifications: Understanding of and motivation to work in regulated environments (GxP) Specific skills: Virtualization (VMware, Hyper-V, etc.) Wintel/Unix operating systems / Patch management / Storage systems / Data protection/backup solutions (Veeam, Cohesity, etc.) Active Directory/user/access management / 3CX telephony systems Citrix environments / Monitoring tools (Nagios, Zabbix) / Database administration (DBA) Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹70,000.00 per month Application Question(s): How many years of experience do you have as an IT Infrastructure Engineer? Current Salary? Expected Salary? Notice Period? Work Location: In person

SENIOR SPECIALIST Noida 4.5-8 Years INDIA Job Description (Posting). Citrix Profile JD : - Expert on multiple versions of Citrix and strong experience of Citrix Secure gateway/Web Interface /NetScaler. - Installation/Configuration/Managing XenApp/XenDesktop Farm (version 7.x,1912 etc) - Must have an extensive working experience with Citrix Provisioning Services. - Must have experience in Citrix Provisioning Services (PVS) - Publishing Applications via Citrix Studio. - Knowledge of designing, deploying, and troubleshooting an enterprise XenApp/XenDesktop infrastructure. - Hands on knowledge on VMware/Xen Server/Hyper-V management and Administration. - Excellent knowledge on Citrix XenApp\\XenDesktop patch management and best practices - Advanced Knowledge and work Experience on Citrix MCS/PVS. -Advanced knowledge of Citrix DAAS and citrix migration. - Perform RCA for major incidents related to his/her tower follow quality /security process defined for the engagement. - Advanced Knowledge and work Experience on StoreFront and certificate upgrade. - Good Exposure with Director. - Day to day handling Citrix Issues/Citrix User Issues - Farm and Servers Reports/Maintenance - Proficient in granular level of monitoring and management skills in identifying potential issues proactively on core Citrix infrastructure. - Maintenance of all the Citrix Server Farm - Profile Management. - Good Exposure in VDI and hands on experience - Good understanding of OS standards of Windows Server (2016,2019 & 2022) - Working experience on citrix cloud/Azure. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations /L3 level support and doing incident & problem management (6.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives. Qualification B-Tech No. of Positions 1 Skill (Primary) DWP-WPE-WORKPLACE VIRTUALIZATION Auto req ID 1552974BR

SPECIALIST Noida 5-7 Years INDIA Job Description (Posting). Role - MSSQL DBAResponsibilities8+ years of experience in MS SQL Server Database Administration and Implementation(in OLTP, Web based, Production and Development environments) including Installations and Upgrades.Always On configuration & management for SQL server databasesProficiency with performance optimization /tuning.Good experience using DMV, Query StoreExperience in installing Service Packs for SQL Server Upgraded and migrated several servers and databases from lower version of SQL server to higher versionsExperienced in Configuring, Implementing and Maintaining Database Mirroring in high-performance or high-safety mode Good Knowledge in implementing different Replication Models (Snapshot, Merge and Transactional) with different topologies Experience with SQL ReplicationHighly experienced in Configuration, Implementation and Maintenance of Log ShippingManage and maintain database changes in Development, QA, Staging and Production Expert in Database Design activities including Data Files and File group organization, Capacity Planning Expertise in migrating servers using in place and side by side upgrade Good knowledge of Windows OS , Virtualization , Storage and Networking Experience in Patch and release managementDevelop and maintain system documentation Strong communication skills and should have ability to work independently. (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases Qualification B-Tech No. of Positions 1 Skill (Primary) Data Center-DATABASE-MSSQL DBA Auto req ID 1572509BR