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7.0 years
0 Lacs
India
On-site
Required Experience: • 7+ years of experience in EDI, Solution and Application Architecture Roles & Responsibilities: · Maintain and develop external integration landscape, applications including; o Sterling B2B Integrator and Lightwell/Eliassen Framework o Sterling Secure Proxy & Authentication Server o IBM MQ · Support the operations on above systems, both from a platform and application perspective. · Administration activities on servers including upgrades, patch installations and DR tests. · Provide assistance to EDI Development and Support Teams for new and existing customer integrations · Creation and maintenance of generic objects (BPs, Maps, Workflows, etc) to support EDI Development teams · Technical documentation maintenance and creation · Collaborate with EDI Developers and Business Owners to convert customer/business requirements into technical specifications. · Research and troubleshoot Production EDI system issues along work with the EDI Support team · Installation and documentation of any new products added to the EDI landscape · Deployment of code and configurations into production, using both Legacy and DevOps methodologies. · Engage in EDI modernisation migrations from on-premise to containers and K8’s on cloud. Technical Capabilities: Essential: • Strong experience in Sterling Integrator • Able to create and troubleshoot business processes • Able to create and troubleshoot maps (SI and ITX) • Strong experience in ITX/ITXA • Able to create and troubleshoot maps in Design Studio & Design Server • Experience with Sterling Secure Proxy and Sterling External Authentication Services • Cloud experience, preferably with Azure or AWS. Familiarity with open-source Kubernetes, especially Azure Kubernetes Service (AKS). Good knowledge of Containerization with Sterling Integrator. • Awareness of DevOps concepts • Highly organized and self-motivated • Experience working with MQ • Experience working with Solution and Technical Design documents. • Basic understanding of Network topology and related concepts.
Posted 3 weeks ago
5.0 years
0 Lacs
India
On-site
Key Responsibilities: Design, configure, and implement ServiceNow ITOM solutions (Discovery, Service Mapping, Event Management, Orchestration). Develop and maintain integrations between ServiceNow and external monitoring tools (e.g., SolarWinds, SCOM, Nagios, Zabbix, Dynatrace, etc.). Configure MID Servers, schedules, probes, sensors, and credentials for effective Discovery. Optimize CMDB health by improving data accuracy, completeness, and integrity. Implement CI Class Models and define identification and reconciliation rules. Build and maintain Service Maps to reflect business service dependencies. Setup Event Management rules and correlation definitions to reduce noise and identify root cause alerts. Collaborate with infrastructure and application teams to gather requirements and deliver customized solutions. Create and maintain technical documentation including design, configuration, testing, and support materials. Conduct performance tuning, patch upgrades, and troubleshoot ITOM-related issues. Ensure compliance with best practices, security, and governance standards. Required Skills & Experience: Minimum 5 years of overall experience in ServiceNow, with 3+ years dedicated to ITOM modules. Strong hands-on experience with: Discovery (horizontal and top-down) Service Mapping Event Management CMDB MID Server configuration Good understanding of infrastructure technologies (Windows, Linux, networking, cloud, databases). Experience with scripting (JavaScript, GlideScript), REST/SOAP APIs, and integrations. Knowledge of CMDB Health Dashboard, CI Identification Rules, and Reconciliation Rules. Familiar with ITIL processes and their application within ServiceNow.
Posted 3 weeks ago
0 years
15 - 35 Lacs
Gurugram, Haryana, India
On-site
We're building a category-defining AI product in the insurance space with potential to unlock $10B+ in revenues — and we’re looking for a Senior AI-First Product Manager to help lead the charge. This is not for someone learning AI on the side — this is for someone who lives and breathes AI, understands how to ship fast, and is obsessed with customer experience, agent productivity, and product-market fit. Key Responsibilities Define and evolve the product roadmap for an AI-native health insurance sales assistant. Stong experience and expertise in Prompt Engineering. Bring first principles thinking to product development — obsess over the user journey, the agent pain-points, and the metrics that matter. Prioritize features that drive sales conversions, reduce agent effort, and differentiate us from anything else in the market. Collaborate with AI engineers to define use-cases, conversational flows, and sales playbooks powered by LLMs Own prompt iteration, testing, and success benchmarks — you should be hands-on in evaluating outputs and improving them daily. Build AI workflows that don’t just respond, but sell — guiding users from interest to conversion like a top 1% salesperson. Work closely with design, engineering, and compliance to ensure conversations are persuasive, empathetic, compliant, and business-aligned. Run tight build-measure-learn loops. Be the voice of speed and clarity in the team. Set up feedback loops from users (internal agents and external customers), measure funnel drop-offs, and identify moments to optimize. Define product-level evaluation criteria: conversion rate, response quality, lead qualification accuracy, user satisfaction, etc. Collaborate with data science to implement live dashboards for monitoring LLM effectiveness and fine-tuning based on real outcomes. 💡 Who You Are AI-Native PM: You’ve shipped AI products and actually used LLMs (ChatGPT, Claude, Ollama, etc.) extensively in your own workflows. You write your own prompts, know what vector stores do, and obsess over model responses like a craftsman. Strong Product Intuition: You’ve built user-facing products before — especially those with complex logic or dynamic conversations. You understand when to build, when to patch, and when to kill a feature. Conversational Systems Understanding: You grasp how intent recognition, entity extraction, and dialogue management work — not at a PhD level, but enough to challenge engineers and propose better flows. Bias for Action: You value speed over perfection. You’re okay launching v0.5 if it helps validate assumptions. You know what “done enough” looks like. Domain Familiarity (Bonus): Experience in fintech, insurtech, or any high-compliance industry is a plus — but not a blocker if you can learn fast. 🎯 Why This Role Is Different You’re not just shipping features. You’re crafting a new category. You’ll work directly with the founders and CXOs on a high-stakes, high-leverage problem.
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Company Description About Sopra Steria Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion. Job Description The world is how we shape it. Key Responsibilities: Implement and maintain endpoint security solutions such as EDR, antivirus, encryption, and application control tools. Monitor, analyze, and respond to security alerts and incidents originating from workstations and endpoints. Apply and manage workstation hardening standards, including adherence to security baselines. Conduct vulnerability assessments on endpoints and coordinate timely remediation activities. Manage patch deployment for operating systems and applications to ensure compliance with internal policies and reduce exposure to threats. Ensure endpoint systems comply with security policies, standards, and regulatory frameworks. Actively participate in incident response efforts related to endpoint breaches or malware incidents. Contribute to risk assessments and provide input during security architecture reviews related to endpoints. Maintain a strong understanding of Windows and macOS operating systems from a security perspective. Required Skills & Experience: Hands-on experience with EDR/XDR platforms such as Microsoft Defender for Endpoint or Sentinel One. Familiarity with vulnerability management tools. Knowledge of endpoint technologies including: BitLocker (encryption) Application control Endpoint privilege management Windows Defender Firewall Mobile Device Management (MDM), particularly Intune Understanding of endpoint threat intelligence and ability to analyze threat data. Scripting or automation experience using PowerShell or other scripting languages. Total Experience Expected: 03-07 years Qualifications B.tech/BE/BCA Additional Information At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities.
Posted 3 weeks ago
0 years
0 Lacs
Dadra and Nagar Haveli, India
On-site
Role Description Role Title Quality Assurance Engineer (Offroll) Role Purpose Managing quality control and assurance in Production line, Required in Shift operations.(3 shifts) What the role entails (Key Responsibilities) (Indicative –The role is bigger) In-process Inspection and quality control in fiber optic Patch-cord manufacturing line. Execute the test and / or inspection of the product based on drawing, BOM, Cosmetic specification. Carry out the inspections, measurements, tests that are required to determine the conformity of the material or product manufactured or assembled by the production areas. Ensure that inspection results are timely and reliable. At the time you have audited the sample, you must audit the process such as updated and correct process according to the process that is being carried out. Maintain the equipment is with Up-to-date calibration, material identification, good material handling. Constant improvement or reinvestment incorporating best practices for a new systems and current system enhancements. Retraining and providing support in the different areas according to the needs of the company Records statistical test and / or inspection data to help determine and maintain product quality and reliability using Quality Control procedures. You can prepare the Product Discrepancy report. Notify your immediate superior of any deviation from the established quality standards. Train personnel from other areas in inspection tasks when these are required. It ensures that all those materials of doubtful quality are routed to inspection as well as those that meet the specifications are removed. Production people are assisted to coordinate small segregations and parts inspection. Performs other tasks as needed. What we are looking for in you (Skills, Knowledge, Special Attributes, Mobility) Should have to manage Quality control and assurance in Fiber Optic connectorization Production line Knowledge on Fiber patch-cord manufacturing process. Knowledge of the use of Basic Measurement Equipment and Tools (Vernier, micro-meters, Multi-meters, calliper) Knowledge of the use of Patch Cord inspection tools (IL/RL Meter, Visual Scope, and Interferometer etc.) Intimate familiarity with ISO9000/TL9000 Quality Systems with implementation or other applicable professional experience. Working knowledge of basic and/or advanced Quality tools such as; 7QC, FMEA, SPC, FMEA, Control Plans, Root Cause Analysis, Poke Yoke, Kaizen Lean Manufacturing etc Experience with developing/documenting procedures. Use of Quality Engineering methods in inspection. Ability to coordinate with teams across departments and/or cross functional personnel. Ability to articulate (verbally & in writing), defend and negotiate Quality expectations with internal and external customers. Ability to drive technical and cultural changes where required. Preference to green belt certified. Location Dadra and Nagar Haveli
Posted 3 weeks ago
5.0 - 10.0 years
0 - 1 Lacs
Pune, Mumbai (All Areas)
Work from Office
Need exp in Vulnerability Remediation, Patch, Active Directory, Incident response, Endpoint security, DLP, Qualys, Nexus Exp- 5+ years Loc- Pune- Akrudi Immediate - 15 days serving needed Apply/share preethi.kumar@harjai.com
Posted 3 weeks ago
0 years
1 - 1 Lacs
Cochin
On-site
Job Title: System Administrator L ocation: kochi ob Type: Full-time Job Description: We are looking for a skilled and motivated System Administrator to join our IT team. The ideal candidate will have experience managing and maintaining the organization's IT infrastructure, ensuring the smooth operation of servers, networks, and hardware systems. As a System Administrator, you will be responsible for supporting day-to-day IT operations, implementing new systems, and troubleshooting any issues related to the IT environment. Key Responsibilities: System Maintenance & Support: Install, configure, and maintain servers, operating systems, and software applications. Monitor system performance and ensure all systems are running efficiently. Perform regular system backups and recovery tests to ensure data integrity. Network & Security: Manage and maintain network infrastructure, including routers, switches, and firewalls. Implement security protocols and updates to ensure the organization’s network and systems are secure. Troubleshoot and resolve network issues, including connectivity and performance problems. User Support & Training: Provide technical support to end users, troubleshooting hardware, software, and network issues. Good in Hardware knowledge. Systems Configuration & Optimization: Configure and optimize server settings for maximum performance. Update and patch operating systems and applications as needed. Participate in the planning and execution of IT projects, including hardware upgrades and system migrations. Documentation & Reporting: Maintain accurate documentation for all system configurations, procedures, and network diagrams. Prepare reports on system performance, uptime, and other relevant metrics for management. Skills and Qualifications: Education: Bachelor’s degree OR diploma in Computer Science, Information Technology, or related field (preferred). Experience: Proven experience as a System Administrator or similar IT role. Familiarity with server operating systems (Linux, Windows Server, etc.). Soft Skills: Strong problem-solving abilities and attention to detail. Excellent communication skills to interact with team members and end-users. Ability to work independently . Strong organizational skills and the ability to manage multiple tasks simultaneously. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Work Location: In person
Posted 3 weeks ago
2.0 years
5 - 20 Lacs
Gurgaon
Remote
About Us: Sun King (Greenlight Planet) is a multinational, for-profit business that designs, distributes, and finances solar-powered home energy products, with an underserved population in mind: the 1.8 billion global consumers for whom the old-fashioned electrical grid is either unavailable or too expensive. Over a decade in business, the company is now a leading global brand in emerging markets across Asia and Sub-Saharan Africa. Greenlight’s Sun King™ products provide modern light and energy to 32 million people in more than 60 countries and have sold over 8 million products worldwide. From the company’s wide range of trusted Sun King™ solar lamps and home energy systems, to its innovative distribution partnerships, to its EasyBuy™ pay-as-you-go consumer financing model, Greenlight Planet continuously strives to meet the evolving needs of the off-grid market. Greenlight stays in touch with underserved consumers’ needs in part by operating its own direct- to-consumer sales network, including thousands of trusted sales agents (called as “Sun King Energy Officers”) in local communities across local communities. For Sun King Energy Officers, this is not only a good source of income and employment but also they become an important member of their community bring light and catering to local energy needs within their communities. Today, with over 2700+ full-time employees in 15 countries, we remain continuously impressed at how each new team member contributes unique and innovative solutions to the global off-grid challenge, from new product designs, to innovative sales and distribution strategies, to setting up better collection mechanisms, to better training strategies, to more efficient logistical and after- sales service systems. We listen closely to each other to improve our products, our service, and ultimately, the lives of underserved consumers. Job location: Gurugram/Mumbai (Onsite) About the role: As an ethical hacker, in this role your principal mission will be to identify security loopholes in various vendor smartphones and advise on security considerations. What you will be expected to do: Identify information dissemination channels: Perform reconnaissance and test various hacking solutions available over the internet (Darkweb, Forums, etc.). Work with the Risk team to absorb the results of customer visits and field audits. Do sample field audits with risk. Testing available jailbreaks: Standardize phone model testing procedures by creating a model-level security risk report by testing parameters Periodic security review of phone models by creating the above report on a regular basis Help in creating MDM policy and review on a regular basis Periodically test the devices with the latest patch/fix provided by vendors. Creating detection solutions: Work on Tampering Detection solutions for Android devices Suggest firmware upgrades to the programs team for implementation by MDM providers and/or the Android team. You might be a strong candidate if you have/are: Good knowledge of Android mobile phone internals — Hardware, Firmware, OS, and MDM-level security, this knowledge aid into building security solutions to prevent Flashing. Expertise in phone security bypass testing — Flashing, Mobile device management (MDM) bypass, Factory Reset Protection (FRP) bypass, Original Equipment Manufacturer (OEM) bypass, etc. Hands-on experience with motherboard tampering, ISP PinOut, and Chip-Off methods of flashing. Practical experience with various testing tools like Chimera, Pandora, Infinity CM2, UnlockTool, MDMFix Tool, or any other similar tool. Previous experience with Samsung, Nokia, Tecno, Infinix, Itel, VIVO, and ZTE smartphones is preferred. Good problem-solving skills. Job Type: Full-time Pay: ₹500,000.00 - ₹2,000,000.00 per year Benefits: Cell phone reimbursement Flexible schedule Health insurance Internet reimbursement Provident Fund Work from home Application Question(s): What's your expected CTC? What's your notice period? What's your current CTC? Experience: Bypassing mobile phone security: 2 years (Required) Unlocking financed phones: 1 year (Required) mobile flashing (hardware & software level): 2 years (Required) Work Location: In person
Posted 3 weeks ago
0 years
1 - 2 Lacs
India
On-site
Greetings from TVS Electronics! ROLE: - Resident Engineer Experience Required: Minimum 2Y Location: Hyderabad ( Pochaman & Manikonda) Requirement:- ▪ Proficiency in the installation of Windows 7 and 10. ▪ Familiarity with Lotus Notes/Outlook Client, as well as the installation and configuration of antivirus and patch management clients. ▪ A foundational understanding of networking, including router and switch configuration. ▪ A minimum of three years of experience in customer site support as an IT executive. ▪ Basic knowledge of network printer configuration and installation. ▪ Fundamental understanding of MS Office, Internet Explorer, Google Chrome, and other web browsers. ▪ Basic experience working in an Active Directory/domain environment. ▪ Basic knowledge of mobile device management and email configuration. ▪ Basic understanding of helpdesk tool management and issue resolution. ▪ Experience with the installation of Windows Server 2008/2012/2016/2019 at Level 1. ▪ Strong communication skills "Candidates Having Experience in Laptop Hardware Part Replacement are preferred" Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Shift: Day shift Work Location: In person
Posted 3 weeks ago
0 years
1 - 1 Lacs
Nellikkuppam
On-site
E-mail configuration , Installation & Trouble shooting-O365 Full Suite Operating System Installation & Configuration & Troubleshooting - Win 10,11 Antivirus, MS Office, Mailing clients, and other software - Installation, Configuration & FLT Configuration -Hardware Troubleshooting: Desktops & Laptops, Printers, Scanners, Barcode Machines, VC devices Patch management for desktops, laptops Knowledge of Earthing / Basic about UPS Knowledge of Configure & FLT - Video conferencing system Troubleshooting all network and application issues Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate. Help resolve software and technical questions for the customer efficiently and effectively Manage customer expectations regarding estimated response times for issue resolution. Resolving the issues through Phone, chat, and email communication channels. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Shift: Day shift Work Location: In person
Posted 3 weeks ago
0 years
1 - 2 Lacs
Nellikkuppam
On-site
1. DHCP 2.Domain & Workgroup 3.Outlook configuration 4.POP & SMTP & IMAP 5.PST & OST 6. Switch types 7.Ticketing tool 8.Private IP & Public IP 9.Type of printer 10.O365 E-mail configuration , Installation & Trouble shooting-O365 Full Suite Operating System Installation & Configuration & Troubleshooting - Win 10,11 Antivirus, MS Office, Mailing clients, and other software - Installation, Configuration & FLT Configuration -Hardware Troubleshooting: Desktops & Laptops, Printers, Scanners, Barcode Machines, VC devices Patch management for desktops, laptops Knowledge of Earthing / Basic about UPS Knowledge of Configure & FLT - Video conferencing system Troubleshooting all network and application issues Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate. Help resolve software and technical questions for the customer efficiently and effectively Manage customer expectations regarding estimated response times for issue resolution. Job Type: Full-time Pay: ₹150,000.00 - ₹250,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person
Posted 3 weeks ago
8.0 - 10.0 years
0 Lacs
Bengaluru
On-site
Being the world market leader, we at Krones are working on future-oriented solutions for sustainable and affordable beverages and food – for everyone and everywhere. And we need you to bring them into the world. In the international Krones.digital community, all digital experts of the Krones Group work together. We are fans of cutting-edge technologies and develop innovative services and solutions which are used in every fourth beverage bottle worldwide. We are united by the ambition to do more than just ticking off to-do lists. We want to create real added value for our customers and optimise the beverage and liquid-food production wherever there is still room for improvement - and thus make our contribution to a sustainable and better future. Interested? Become part of the Krones team – because together we achieve more! Let's create impact beyond tomorrow What awaits you Collaborating with stakeholders to understand business requirements and translate them into technical solutions within ServiceNow Performing system upgrades, patches, and enhancements to ensure optimal performance and security Creating and maintaining documentation, including process flows, technical designs, and standard operating procedures Troubleshooting issues, resolving incidents, and providing technical support to end-users Developing and maintaining ServiceNow integrations with other systems and applications Staying informed about ServiceNow best practices, new features, and industry trends to continually improve platform utilization Works with the rest of the ServiceNow platform team, Platform and Process Owners on configuring and maintaining ServiceNow Platform components Have a software development background that will be enhanced by ServiceNow System Administration, ServiceNow Advanced System Administration, Scripting in ServiceNow, and Application Creation in ServiceNow Performs routine maintenance to include performance monitoring and error identification/ remediation Extensive review of new version release notes by identifying and documenting changes to Platform functionality to understand impact (positive/negative) to implementation Ensure latest upgrades and features are enabled Work with ServiceNow and the community by participating in local user groups and knowledge events to expand Platform knowledge and network Your Profil You contribute Bachelor’s degree in computer science / engineering or a comparable qualification 8 - 10 years of ServiceNow Administrator experience CSA ServiceNow Certificate, other platform focused module experience is a bonus Agile software development methodologies (e.g. Scrum) Advanced System Administration Basic understanding of Business Processes and understanding of admin activities on the platform (esp. basic scripting, data uploads, groups/roles management, patch management etc.) ServiceNow System Administrator training Trainings / certifikations are a plus in: ServiceNow Fundamentals, ServiceNow System Administration (CSA), ServiceNow Advanced System Administration, Scripting in ServiceNow, ServiceNow Platform Implementation, Application Creation in ServiceNow, ITIL v3 foundation Excellent collaboration, communication, and presentation skills Our benefits Krones as an employer Krones’ employees are what set it apart from the rest. For they deliver a peak performance every day – thus ensuring the future viability of the company. And it is exactly this level of input that Krones acknowledges with its attractive rewards: Meaningful work International community Attractive pay Flexible working environment Focus on health Further training and retraining measures The community Krones.digital The digital community of the Krones Group At Krones, however, the focus is not only on connectivity in production, but also on an interpersonal level: Behind Krones.digital is a community of currently around 450 experts from a wide variety of fields, companies and countries. Their common mission is: To drive forward the digitalization of production processes – from machines to line control and central cloud platforms to SAP solutions for the beverage industry. The team for Krones.digital Get the latest insights into projects and working life at Krones.digital on LinkedIn Krones.digital at LinkedIn
Posted 3 weeks ago
5.0 years
4 - 6 Lacs
Bengaluru
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Database Administration team at Kyndryl, you'll be a master of managing and administering the backbone of our technological infrastructure. You'll be the architect of the system, shaping the base definition, structure, and documentation to ensure the long-term success of our business operations. Your expertise will be crucial in configuring, installing and maintaining database management systems, ensuring that our systems are always running at peak performance. You'll also be responsible for managing user access, implementing the highest standards of security to protect our valuable data from unauthorized access. In addition, you'll be a disaster recovery guru, developing strong backup and recovery plans to ensure that our system is always protected in the event of a failure. Your technical acumen will be put to use, as you support end users and application developers in solving complex problems related to our database systems. As a key player on the team, you'll implement policies and procedures to safeguard our data from external threats. You will also conduct capacity planning and growth projections based on usage, ensuring that our system is always scalable to meet our business needs. You'll be a strategic partner, working closely with various teams to coordinate systematic database project plans that align with our organizational goals. Your contributions will not go unnoticed - you'll have the opportunity to propose and implement enhancements that will improve the performance and reliability of the system, enabling us to deliver world-class services to our customers. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Oracle Database support experience. Minimum 5 years in Oracle DBA. · Make sure they have hands on experience on Oracle RAC/ASM/Data Guard . Oracle Enterprise Linux, ZFS, Oracle database, Exadata and Super Cluster. Advanced knowledge of relational databases Oracle, SQL server and data modelling. Include assistance in following activities but not limited to. Installation and configuration. Patch and update installation. Product functionality guidance. Research setup issues and provide recommendations. Oracle product clustering and Real Application Clusters (“RAC”) advice and guidance. Database and system partitioning. Configuration documentation and run books. Certification. OCP Preferred Technical and Professional Experience. Database and storage performance optimization. Change management and patching processes. Technology and software lifecycle guidance. Individual should be Graduate in IT background with a minimum of 5 + years of relevant experience working in a 24/7 environment. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 3 weeks ago
0 years
8 - 10 Lacs
Bengaluru
On-site
Install, configure, upgrade, and patch relational database systems (Oracle, SQL Server, MySQL, PostgreSQL). Monitor database performance, capacity planning, and tuning (SQL tuning, indexing, statistics). Implement and manage backup/recovery strategies (RMAN, AlwaysOn, Data Guard o Ensure data security through proper access controls, auditing, and encryption. Perform database health checks and troubleshoot slow-running queries and performance bottlenecks. Automate routine DBA tasks using scripting (Bash, PowerShell, Python). General & DevOps Responsibilities: Implement monitoring and alerting solutions (OEM). Participate in disaster recovery planning and testing. Maintain documentation of infrastructure changes and standard operating procedures. Support development and BI teams with database and data lake access and tuning. Participate in capacity planning and licensing reviews Experience with security protocols (Kerberos, SSL, Ranger/Sentry). Excellent troubleshooting and problem-solving skills. Good communication and documentation abilities. Ability to work under pressure and manage multiple tasks. Team player with a collaborative mindset. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Posted 3 weeks ago
3.0 years
5 - 8 Lacs
Bengaluru
On-site
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Essential Functions: Provide Systems Administration to core Corporate IT Server Platforms, Network and Application. Support the development and incorporation of best practices and approaches into the company´s processes and methodologies. Participate in determination of root cause/solution analysis for service failure and support escalation. Perform a system/server security remediation and ensure that the system and application are on up to date patch levels and conform to the security standard. Operate in complex, highly secure, and highly available, operations environments and interact with the technology domain experts required to maintain those environments. Demonstrate a commitment to customer service, pro-active review of processes and procedures to continually enhance service quality, service delivery and support. The candidate will be heavily involved in ensuring the team meets all SLA's and team objectives. Must have a strong commitment to execution, follow through and timely communication. Execute decisive action to preserve and maintain service availability, performance, integrity, capacity and security. Monitor incident queues, troubleshoot issues and lead conference calls with other groups to mitigate impacts. Collaborate with Engineering teams across various platforms (Windows, UNIX/Linux, Network, Storage, Database and Middleware) to translate application requirements into system requirements. Good problem-solving skills with focus on troubleshooting issues in complex production environments Willing to learn new technologies and software, thinking out of the box, questioning the norm and innovative. Will be expected to work on-call rotation. Proficient in using tools for system and network monitoring Good written and verbal communication skills. Able to multitask and make decisions based on technical knowledge. Experience working with offshore and globally distributed teams. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Qualifications Basic Qualification: Bachelor's degree, OR 3+ years of relevant work experience Preferred Qualifications Bachelor's degree, OR 3+ years of relevant work experience Minimum CCNP or similar vendor certification required Experience and In-depth knowledge with Network and Windows system administration activities Experience Installing, configuring, and patching Windows Server operating systems on physical and virtual servers. Implementing and maintaining system security policies Performing backups and disaster recovery procedures Advanced understanding of Cisco routing and switching Expert level knowledge of switching and routing protocols (BGP, OSPF, LACP, Spanning Tree) Advanced level knowledge of Cisco VPN networking (Firepower, ASA, IPSEC) Broad knowledge of TCP/IP, MPLS, WAN, LAN and WLC based wireless networking Working knowledge of SASE solutions Working knowledge of Arista switching Knowledge of SD-WAN technologies, ideally Silver Peak. Working knowledge of Cloud, Azure and Hybrid computing Knowledge automation tools, ideally SolarWinds and Catalyst Center. Experience creating low-level network design documentation including detailed Visio diagrams. Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Posted 3 weeks ago
3.0 years
0 Lacs
Bengaluru
On-site
#Free post Designation: Informatica Administrator Location: Bangalore Experience: 3+ years of experience Qualification: Graduate/ Engineering in IT Background Key roles and responsibilities: Application Support & Reliability Provide comprehensive application support for Informatica environments, ensuring high availability, reliability, and minimal downtime across all system tiers. Installation & Environment Management Expert in installation and configuration of Informatica version 10.x across Development, QA, Production, and Disaster Recovery (DR) environments. Environment Integration & Mergers Lead environment merger initiatives, integrating multiple Informatica instances and consolidating configurations, repositories, and metadata for streamlined operations. Architecture & Infrastructure In-depth understanding of Informatica architecture including domains, nodes, integration and repository services, and deployment models to support enterprise-level scalability. Deployment & Code Migration Design and manage end-to-end deployment strategies for code migrations. Facilitate code reviews and ensure compliance with Change Management protocols. Performance Tuning & Optimization Implement advanced performance tuning techniques such as Partitioning, Pushdown Optimization, and session-level adjustments to enhance ETL efficiency. Monitoring & Health Checks Conduct regular health checks of Informatica servers. Monitor key system resources (CPU, memory, disk I/O) to proactively detect and resolve performance issues. L1/L2 Operational Support & RCA Deliver Level 1 and Level 2 support for Informatica services. Manage incident calls and execute Root Cause Analysis (RCA) for swift and effective resolution. Security & Compliance Administer Informatica security framework, including user provisioning, role-based access control, and adherence to compliance standards and audits. Outage & Maintenance Support Provide on-call support during system outages and scheduled maintenance windows to ensure operational continuity and timely resolution of disruptions. Repository & Metadata Management Maintain Informatica repositories and metadata, ensuring consistency, integrity, version control, and secure access. Incident & Problem Management Manage and resolve incident tickets, perform deep-dive problem analysis, and implement preventive measures for recurring issues. Patch Management & Version Upgrades Strategically plan and implement patch updates and version upgrades with minimal impact on business operations. Troubleshooting & Issue Resolution Diagnose and resolve complex issues within the Informatica ecosystem to maintain system health and data pipeline stability. Code Management & Promotion Utilize Deployment Groups, Copy & Paste, and Import/Export methods to manage and promote code across environments, ensuring alignment with organizational standards. System Resource Monitoring Continuously monitor performance metrics and system logs; proactively address bottlenecks to maintain optimal Informatica performance. Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Work Location: In person
Posted 3 weeks ago
8.0 years
3 - 5 Lacs
Bengaluru
On-site
Functional: Recording Issues resolutions- L2 & L3. Patch updates & Upgrades. WFM Trouble shootings Archiving issues, Speech analytics etc. Participate in P1/P2 escalation calls and provide customer timely updates Open tickets and manage escalations with OEM and/or other manufacturers if necessary Compliance with internal workflow and administrative duties (project task reporting, timesheets, ticket open/close policy, etc) Periodic on-call required/Providing RCA to customers Presales support. Skills: Excellent customer relations/service skills. Communication both written and oral with excellent attention to clarity and delivery of information to a wide audience. Ability to prioritize and handle multiple tasks simultaneously. Strong analytical, reasoning and organizational and project task management skills. Exceptional attention to detail and follow through, including proper documentation. Ability to understand business systems technologies. Excellent Interpersonal Skills Self-motivated & ability to work on own or with teams Ability to work under pressure, handle multiple work assignments, prioritize work and be held fully responsible for decisions. Required certification on logger for – NICE, Verint, Avaya Loggers, WFM, WFO, Experience: 8+ years of Implementation & Support Experience working various loggers. Proven expertise with NICE, Verint, Avaya, - Engage, WFO, AWFO, WFM etc. Well Versed with Contact Center portfolio Comprehensive knowledge of technologies found commonly in a Contact Center environment. Microsoft OS both Client and Server, Microsoft Office, Web based Application/Interfaces.
Posted 3 weeks ago
3.0 - 7.0 years
5 - 6 Lacs
Noida
On-site
Company Description About Sopra Steria Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion. The world is how we shape it. Job Description Key Responsibilities: Implement and maintain endpoint security solutions such as EDR, antivirus, encryption, and application control tools. Monitor, analyze, and respond to security alerts and incidents originating from workstations and endpoints. Apply and manage workstation hardening standards , including adherence to security baselines . Conduct vulnerability assessments on endpoints and coordinate timely remediation activities . Manage patch deployment for operating systems and applications to ensure compliance with internal policies and reduce exposure to threats. Ensure endpoint systems comply with security policies, standards, and regulatory frameworks . Actively participate in incident response efforts related to endpoint breaches or malware incidents. Contribute to risk assessments and provide input during security architecture reviews related to endpoints. Maintain a strong understanding of Windows and macOS operating systems from a security perspective. Required Skills & Experience: Hands-on experience with EDR/XDR platforms such as Microsoft Defender for Endpoint or Sentinel One . Familiarity with vulnerability management tools . Knowledge of endpoint technologies including: BitLocker (encryption) Application control Endpoint privilege management Windows Defender Firewall Mobile Device Management (MDM), particularly Intune Understanding of endpoint threat intelligence and ability to analyze threat data. Scripting or automation experience using PowerShell or other scripting languages. Total Experience Expected: 03-07 years Qualifications B.tech/BE/BCA Additional Information At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities.
Posted 3 weeks ago
2.0 - 5.0 years
4 - 5 Lacs
Vadodara
On-site
Qualification – Any Graduate Experience - 02 to 05 Years Location - Vadodara Salary - 4.50 to 5.50 Lacs PA Job Description: * Hands-on experience with SAP Business One/ERP systems * Skilled in user access management, system configuration/customization, user training & support * Proficient in system performance monitoring, data backup, and integration support * Experience in SAP patch/upgrade management, license handling, report generation, and MIS support * Strong coordination with vendors and understanding of ERP integrations & IT infrastructure * Solid grasp of business processes and workflow optimization Please apply on, Mobile: 78628 40966 www.crownhrservices.com/job-opening Job Type: Full-time Pay: ₹450,000.00 - ₹550,000.00 per year Benefits: Provident Fund Work Location: In person
Posted 3 weeks ago
3.0 - 9.0 years
0 Lacs
Kolkata, West Bengal, India
Remote
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Cyber Security-IAM–Consulting- Risk As part of our EY-cyber security team, you shall engage in Identity & Access Management projects in the capacity of execution of deliverables. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You’ll also identify potential business opportunities for EY and GTH within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team The opportunity We’re looking for Security Analyst / Consultant in the Risk Consulting team to work on various Identity and Access Management projects for our customers across the globe. Also, the professional shall need to report any identified risks within engagements and share any issues and updates with senior members of the team. In line with EY’s commitment to quality, you’ll confirm that work is of the highest quality as per EY’s quality standards and is reviewed by the next-level reviewer. As an influential member of the team, you’ll help to create a positive learning culture, coach and counsel junior team members and help them to develop. Your Key Responsibilities Engage and contribute to the Identity & Access Management projects Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress Execute the engagement requirements, along with review of work by junior team members Help prepare reports and schedules that will be delivered to clients and other interested parties Develop and maintain productive working relationships with client personnel Build strong internal relationships within EY Consulting Services and with other services across the organization Help senior team members in performance reviews and contribute to performance feedback for staff/junior level team members Contribute to people related initiatives including recruiting and retaining IAM professionals Maintain an educational program to continually develop personal skills of staff Understand and follow workplace policies and procedures Building a quality culture at GTH Help senior team members in performance reviews and contribute to performance feedback for staff/junior level team members Manage the performance management for the direct repartees’, as per the organization policies Foster teamwork and lead by example Training and mentoring of project resources Participating in the organization-wide people initiatives IAM Tool - SailPoint – Production Support The SailPoint Administrator role will be primarily responsible for the support and enhancement that are required for the engagement. Also adhering to stated SLA’s and ensuring high standards for quality in regard to project documentation. Key Requirements / Responsibilities: Should have experience on SailPoint requirement gathering, design and implementation. Will be responsible for applications onboarding Experience in implementing at least two IAM engagements including requirements gathering, analysis, design development, testing deployment and application support (SailPoint/ other IAM) Experience in technologies, such as Java, Ldap, RDBMS and Linux. Good knowledge of Web/application servers (IIS, WebSphere WebLogic, JBoss and Apache) Experience in development configuration of standard custom IAM integrations using java or other major scripting languages. Experience in hands on development, estimations, sizing and custom IAM integrations. Advanced documentation and presentation skills and well-versed with SDLC process. Ability to create plan and execute advanced IAM trainings and independently drive proof of concepts involving emerging IAM technologies. Exposure to process frameworks and methodologies. Should have experience in interacting with Clients, including working with client teams in an onsite and offshore delivery model. Contribute to eminence activities, such as automating manual tasks performed by SailPoint Administration team. Customize, configure, and develop SailPoint solution integrations using requirements and design and independently manage project deliverables to successful completion. Lead process compliance activities by identifying and driving initiatives that are relevant for the project delivery and help factor reusability and related benefits. Vendor coordination Application patch deployment. Troubleshoot SailPoint Issues Understanding of beanshell scripting, Java and SQL Ability to understand, interpret and modify beanshell code Understanding of SailPoint IIQ components like workflows, Rules, Lifecycle events, custom reports and tasks Qualifications: Education: Bachelor or college degree in related field or equivalent work experience Work Experience: 3-9 Years’ Experience Skills Expertise SailPoint IdentityIQ 7.0 or later Knowledge on Java. Scripting knowledge like PowerShell, Perl etc. Good soft skills i.e. verbal & written communication, technical document writing etc. Exposure to global security standards e.g. PCI, SOX, HIPAA etc. Past experience in managing small to large sized organization. Prior experience working in remote teams on global scale. Customer orientation skills. Certification : SailPoint Engineer Certification (Good to have) ITIL or equivalent (Good to have) Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as require What We Look For Who has hands on experience in setting up the Identity and Access Management environment in standalone and cluster environment. Who has hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 3 weeks ago
10.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Metro Global Solution Center (MGSC) is internal solution partner for METRO, a €29.8 Billion international wholesaler with operations in 31 countries through 661 stores & a team of 93,000 people globally. Metro operates in a further 10 countries with its Food Service Distribution (FSD) business and it is thus active in a total of 34 countries. MGSC, location wise is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide IT & Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow’s standards for customer focus, digital solutions, and sustainable business models. For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion. We believe that we can add value, drive efficiency, and satisfy our customers. Website: https://www.metro-gsc.in Company Size: 600-650 Headquarters: Pune, Maharashtra, India Type: Privately Held Inception: 2011 Job Description Responsibilities: Define and operate a formal Vulnerability Management Program and framework that defines the vulnerability priorities aligned with business criticality. Manage and maintain vulnerability scanning tools to identify security vulnerabilities in enterprise systems, networks, and applications. Refine scan results to identify and resolve any false positive findings, and produce vulnerability reports with actionable and prioritized information for system owners Perform risk-based prioritization of identified vulnerabilities. Collaborate with security analysts to conduct detailed assessments of critical vulnerabilities and develop mitigation strategy. Work with IT and cross-functional teams to develop and implement prioritized vulnerability remediation plans and timelines. Ensure timely patching or mitigation. Ensure that Metro's systems and applications are regularly updated with security patches to mitigate vulnerabilities and maintain a secure environment. Provide risk-based mitigation and remediation recommendations and guidance. Manage tracking and reporting on remediation progress to stakeholders and leadership. Stay updated on emerging threats and vulnerabilities through threat intelligence sources. Integrate threat intelligence into the vulnerability management process to address high-risk areas proactively. Develop baseline asset inventories and maintain owners for systems in the inventory. Define metrics and reporting to track program effectiveness and improvement. Develop and track key performance indicators (KPIs) for the vulnerability management program. Lead a team of security engineers, providing mentorship and performance management in improving and automating processes wherever possible. Ensure compliance with security frameworks (e.g., ISO 27001, SOX). Prepare for and support internal and external audits related to vulnerability management. Technical & Soft Skills: Experience scaling an enterprise vulnerability program across multiple environments, driving owner accountability and prioritization Hands-on experience and knowledge of vulnerability management technologies and orchestration via SOAR or other platforms to automate vulnerability management program. In-depth knowledge across core domains – OS and Application Vulnerability Management, Container Scanning, and Patch Management. Well-versed in penetration testing, vulnerability scanning, and red teaming methodologies and frameworks such as OWASP Top 10 and CWE 25. Advanced understanding of technical information security concepts related to threat landscapes. Strong understanding of network protocols, operating systems, and security technologies. Experience in improving vulnerability prioritization models. Ability to conduct independent research and analysis, identifying issues, formulating options, and making conclusions and recommendations. Demonstrable conceptual, analytical and innovative problem-solving and evaluative skills. Very high attention to detail, with strong skills in managing/presenting data and information. Excellent communication, collaboration, and interpersonal skills Strong skills in documentation, including policies, standards, processes and procedures Qualifications Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field. A Master's degree or relevant certifications (e.g., CISSP, CISM, SANS/GIAC) may be preferred. 7-11 years of relevant professional experience in a large multi-national organization or in a known MSSP.
Posted 3 weeks ago
10.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Role Description We are seeking a highly experienced and motivated Azure Cloud Administrator with a strong background in Windows Server infrastructure , Azure IaaS/PaaS services , and cloud networking . The ideal candidate will have over 10 years of relevant experience and will be responsible for managing and optimizing our Azure environment while ensuring high availability, scalability, and security of our infrastructure. Key Responsibilities Administer and manage Azure Cloud infrastructure including both IaaS and PaaS services. Deploy, configure, and maintain Windows Servers (2016/2019/2022). Manage Azure resources such as Virtual Machines, Storage Accounts, SQL Managed Instances, Azure Functions, Logic Apps, App Services, Azure Monitor, Azure Key Vault, Azure Recovery Services, Databricks, ADF, Synapse, and more. Ensure security and network compliance through effective use of Azure Networking features including NSGs, Load Balancers, and VPN gateways. Monitor and troubleshoot infrastructure issues using tools such as Log Analytics, Application Insights, and Azure Metrics. Perform server health checks, patch management, upgrades, backup/restoration, and DR testing. Implement and maintain Group Policies, DNS, IIS, Active Directory, and Entra ID (formerly Azure AD). Collaborate with DevOps teams to support infrastructure automation using Terraform and Azure DevOps. Support ITIL-based processes including incident, change, and problem management. Deliver Root Cause Analysis (RCA) and post-incident reviews for high-severity issues. Provide after-hours support as required during outages or maintenance windows. Required Technical Skills Windows Server Administration – Deep expertise in Windows Server 2016/2019/2022. Azure Administration – Strong hands-on experience with Azure IaaS/PaaS services. Azure Networking – Solid understanding of cloud networking principles and security best practices. Azure Monitoring – Familiarity with Azure Monitor, Log Analytics, Application Insights. Infrastructure Tools – Experience with Microsoft IIS, DNS, AD, Group Policy, and Entra ID Connect. Cloud Automation – Good to have working knowledge of Terraform and Azure DevOps pipelines. Troubleshooting & RCA – Proven ability to analyze, resolve, and document complex technical issues. Skills Azure,Windows, Monitoring
Posted 3 weeks ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 330213 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Messaging Services Advisor : SharePoint to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). MESSAGING SERVICES ADVISOR applies a wide application of theories, concepts, and principles in identifying customer needs and managing and supporting systems. Providing steady state support to the messaging infrastructure, handling on-call support responsibilities, handling escalations, critical issues, server maintenance activities, mentoring team members and other day to day support operations. Expert on Messaging technologies-SharePoint on-prem servers, SharePoint Online and OneDrive support. Job Description- Provides deep subject matter expertise, advice and program delivery. Support 24x7 steady state operations-Flexible working in shifts for all required work and done during weekends. Contributes to the development of new techniques and plans within area of expertise. Thorough understanding and management of customer business needs and expectations. Provide support on day-to-day operations in managing the Messaging infrastructure of account(s). Works on abstract and complex problems requiring evaluation of intangible variables. Integrates trends, data and information into plans, deliverables and recommendations. Develops innovative and creative output based on interpretation and analysis that improve business performance and contribute to corporate goals and strategic intent. Anticipates operational, program, and implementation issues and develops preventative measures. Applies advanced training and experience to resolve difficult client problems where standard practice has failed. Identifies, structures, and delivers services that enable business processes. May develop automated methods needed to implement recommended solution. Performs root cause analysis on failed components and implements corrective measures. Designs and implements load testing and disaster recovery scenarios. Candidates must have exceptional customer service, problem solving, and communication skills Possess the ability to work independently with minimal management supervision and with a global team of engineers Strong team player with ability to work in a team and as individual contributor Strong organizational and documentation skills Technical Skillset- Health checks, server capacity management and proactive configuration management support Security hardening and patch/update management support High-availability components support Service Management and Service Level Management Collaboration components configuration management Search engine configuration management Content management configuration support About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
Posted 3 weeks ago
3.0 - 9.0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Cyber Security-IAM–Consulting- Risk As part of our EY-cyber security team, you shall engage in Identity & Access Management projects in the capacity of execution of deliverables. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You’ll also identify potential business opportunities for EY and GTH within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team The opportunity We’re looking for Security Analyst / Consultant in the Risk Consulting team to work on various Identity and Access Management projects for our customers across the globe. Also, the professional shall need to report any identified risks within engagements and share any issues and updates with senior members of the team. In line with EY’s commitment to quality, you’ll confirm that work is of the highest quality as per EY’s quality standards and is reviewed by the next-level reviewer. As an influential member of the team, you’ll help to create a positive learning culture, coach and counsel junior team members and help them to develop. Your Key Responsibilities Engage and contribute to the Identity & Access Management projects Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress Execute the engagement requirements, along with review of work by junior team members Help prepare reports and schedules that will be delivered to clients and other interested parties Develop and maintain productive working relationships with client personnel Build strong internal relationships within EY Consulting Services and with other services across the organization Help senior team members in performance reviews and contribute to performance feedback for staff/junior level team members Contribute to people related initiatives including recruiting and retaining IAM professionals Maintain an educational program to continually develop personal skills of staff Understand and follow workplace policies and procedures Building a quality culture at GTH Help senior team members in performance reviews and contribute to performance feedback for staff/junior level team members Manage the performance management for the direct repartees’, as per the organization policies Foster teamwork and lead by example Training and mentoring of project resources Participating in the organization-wide people initiatives IAM Tool - SailPoint – Production Support The SailPoint Administrator role will be primarily responsible for the support and enhancement that are required for the engagement. Also adhering to stated SLA’s and ensuring high standards for quality in regard to project documentation. Key Requirements / Responsibilities: Should have experience on SailPoint requirement gathering, design and implementation. Will be responsible for applications onboarding Experience in implementing at least two IAM engagements including requirements gathering, analysis, design development, testing deployment and application support (SailPoint/ other IAM) Experience in technologies, such as Java, Ldap, RDBMS and Linux. Good knowledge of Web/application servers (IIS, WebSphere WebLogic, JBoss and Apache) Experience in development configuration of standard custom IAM integrations using java or other major scripting languages. Experience in hands on development, estimations, sizing and custom IAM integrations. Advanced documentation and presentation skills and well-versed with SDLC process. Ability to create plan and execute advanced IAM trainings and independently drive proof of concepts involving emerging IAM technologies. Exposure to process frameworks and methodologies. Should have experience in interacting with Clients, including working with client teams in an onsite and offshore delivery model. Contribute to eminence activities, such as automating manual tasks performed by SailPoint Administration team. Customize, configure, and develop SailPoint solution integrations using requirements and design and independently manage project deliverables to successful completion. Lead process compliance activities by identifying and driving initiatives that are relevant for the project delivery and help factor reusability and related benefits. Vendor coordination Application patch deployment. Troubleshoot SailPoint Issues Understanding of beanshell scripting, Java and SQL Ability to understand, interpret and modify beanshell code Understanding of SailPoint IIQ components like workflows, Rules, Lifecycle events, custom reports and tasks Qualifications: Education: Bachelor or college degree in related field or equivalent work experience Work Experience: 3-9 Years’ Experience Skills Expertise SailPoint IdentityIQ 7.0 or later Knowledge on Java. Scripting knowledge like PowerShell, Perl etc. Good soft skills i.e. verbal & written communication, technical document writing etc. Exposure to global security standards e.g. PCI, SOX, HIPAA etc. Past experience in managing small to large sized organization. Prior experience working in remote teams on global scale. Customer orientation skills. Certification : SailPoint Engineer Certification (Good to have) ITIL or equivalent (Good to have) Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as require What We Look For Who has hands on experience in setting up the Identity and Access Management environment in standalone and cluster environment. Who has hands-on Development experience on Provisioning Workflows, triggers, Rules and customizing the tool as per the requirements. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 3 weeks ago
2.0 years
0 Lacs
Ahmedabad, Gujarat, India
Remote
Job Description Vertafore is looking for a Senior Service Desk Engineer to support our IT Service Desk function by supporting complex user issues, escalations, technical subject matter expert for junior IT Service Desk agents. Help train new members, document new and update existing knowledge-base articles, assist with quality analysis and metrics reporting. Look for continuous process improvement opportunities and follow up with lead, peers and support engineers to continuously enhance service delivery and user experience Core Requirements And Responsibilities Essential job functions included but are not limited to the following: Support Vertafore’s global employees including US and India in a 24x5 model Proven ability to troubleshoot and resolve technical and procedural issues. Installing, troubleshooting and supporting Windows and Mac operating systems and laptops, Microsoft Office365, Active Directory, group policies, user access management, antivirus, VPN, Bitlocker or PGP encryption, and MFA (Multi factor authentication) Provide remote IT support using best practices, models, procedures via various methods (MS Teams, Zoom, email, ServiceNow, Tele-calls) Assist in managing IT assets inventory (Hardware and Software), software compliance and audits Manage and maintain roster and generate daily SLA reports Support patch management for end user computing Knowledge, Skills And Abilities Proficient in oral and written communication with ability to empathetically manage escalations and unhappy customers Proficient in ITIL Incident and problem Management Experience working with ServiceNow or any other ticketing tool A+, Microsoft and/or Apple Certified candidates preferred Excellent Customer Service and interpersonal skills for customer relations Ability to adapt to fluctuating customer needs and manage high stress situations while reacting quickly and professionally. Establish rapport among peers and colleagues. Must have experience supporting US and India based customers in a 24x5 model Qualifications Bachelor’s Degree 2+ year(s) as experience as Service Desk Engineer or higher supporting tier 1/2 requests and incidents in a 24/7/365 routine
Posted 3 weeks ago
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