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0 years

0 Lacs

Jaipur, Rajasthan, India

On-site

Key Responsibilities Design experience using Node.js and SQL database. Produce high-quality code and have experience with security implementations, identifying application security risks, and implementing security patch procedures. Implement and improve application logging services. Work with the product and design teams to understand end-user requirements, formulate definitions of done, and translate those into an effective technical solution. Work with the QA Team to develop testing protocols to identify and correct challenges. About Company: Divam Technologies is one of the growing IT Solutions companies based in India. We provide expert solutions in areas like app development, web development, digital marketing, product consulting, SaaS creation, and consultancy. We have lots of experience in blog websites, hotel websites, eCommerce websites, travel websites, mobile applications, CRM applications, flash websites, and CMS websites etc.

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0.0 - 31.0 years

1 - 3 Lacs

Pimpri Chinchwad, Pune Region

On-site

Key Responsibilities: Provide technical support for Desktops, Laptops, MFDs, Thin Clients, VNET, Network devices, and MAC devices. Installation and relocation/migration of Desktops and other devices. Technical support for application software on Desktops/Laptops/Thin Clients/MAC devices. OS-related patch upgrades, compliance agents, and virus control. Maintain security controls for Desktops, Laptops, Thin Clients, and MAC devices. Monitor and update the latest Anti-Virus definitions and security patches for all deployed endpoints. Resolve virus infections and clean infected devices (Desktops/Laptops/Thin Clients/MAC devices). Close calls within the SLA. Manage escalation and knowledge management processes. Ensure guaranteed SLA uptime for all calls (95%). Act as the vendor coordinator for Desktop/Laptop issues. Attend and manage user calls. Coordinate and update Desktop movements (CMDB). Work with asset tracking for hardware and software asset management. Monitor and ensure SLA adherence for all calls. Troubleshoot IIS/SQL Server issues. Coordinate for security audits. Monitor print servers and generate reports on print usage

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3.0 - 5.0 years

0 Lacs

Coimbatore, Tamil Nadu, India

Remote

Title: L2 Application Support Engineer – AML Platform (Jocata) Job Location: remote Experience 3 -5 yearsNeed immediate joiners preferred within 0-15 days..!! Work Schedule:24x7 rotational shifts, weekend support, and on-call duties for critical escalations or batch failures. Key Responsibilities Technical Support & Maintenance Monitor and manage day-to-day operations of the AML system (Jocata GRID), including process schedulers, ETL jobs, alerts, rule engines, and dashboards. Provide Level 2 troubleshooting and perform root cause analysis (RCA) for issues escalated by L1 or end-users. Work on incident management using ITSM tools (e.g., ServiceNow, Remedy), ensuring resolution within SLA and proper documentation. Coordinate with L3 vendor support (Jocata) for unresolved issues, patch deployments, and hotfixes. Configuration & Rules Management Perform changes to alert thresholds, typologies, and rules as per compliance team requirements. Assist in testing and deployment of AML rule configurations, scenario tuning, and performance impact analysis. Maintain version control of rule sets and workflow configurations using proper DevOps or change control protocols. Data & Security Compliance Ensure that the system adheres to internal data protection and external regulatory standards (FATF, RBI, FIU-IND). Monitor data feeds (KYC, transactions, customer profiles) from core banking, payments, and credit systems. Validate ETL pipelines and data reconciliation processes between Jocata and source systems (e.g., Finacle, UPI, NACH). Monitoring, Reporting & Audit Support Generate or validate AML reports, STRs (Suspicious Transaction Reports), and CTRs (Cash Transaction Reports) for submission to regulators. Work with compliance teams during internal/external audits to retrieve logs, evidence, and report generation. Maintain and improve health-check scripts, monitoring dashboards, and alerting systems (e.g., Grafana, ELK, SQL Monitor). Technical Skills Operating Systems: Linux/Unix shell scripting, Windows Server admin basics Database: Oracle/SQL Server/PostgreSQL (Complex Queries, Joins, Views) ETL Tools: Pentaho / Talend / Custom ETL scripts Monitoring: ELK Stack, Prometheus, Nagios, or in-house tools Scripting: Shell, Python, or PowerShell (for automation/log parsing) ITSM Tools: ServiceNow, Jira Service Desk Regulatory Understanding: AML Typologies, STR/CTR norms, RBI/FIU-IND standards Soft Skills & Functional Knowledge Understanding of banking operations and AML workflow process Ability to document standard operating procedures and knowledge base articles. Certifications Certified Anti-Money Laundering Specialist (CAMS) – optional ITIL Foundation (for incident and change management processes). Jocata GRID hands-on experience or certification (if applicable).

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5.0 - 8.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job Title : E2.3 Technical Specialist – IT Process Engineering & Configuration Management Location : Hyderabad, India Department : IT Services Job Level : E2.3 Technology Focus : IT Process Engineering, Configuration Management Job Overview: HCLTech is seeking a highly skilled Technical Specialist in IT Process Engineering and Configuration Management to join our team in Hyderabad. The successful candidate will be responsible for defining, implementing, and optimizing IT processes and configuration management practices across multiple client environments. This role involves improving the lifecycle of IT services, ensuring compliance with industry best practices, and leveraging automation to streamline configuration management tasks. As an E2.3 Technical Specialist , you will drive the development of process engineering initiatives, particularly in the areas of ITSM (IT Service Management), Configuration Management, and change management processes, supporting global enterprise IT systems. Key Responsibilities: Process Engineering : Define, design, and implement IT processes based on industry best practices (ITIL, ISO/IEC 20000), focusing on Configuration Management , Change Management , and Release Management . Configuration Management : Develop and maintain configuration management databases (CMDB) to ensure the accurate and timely tracking of IT assets and configuration items. Automation : Implement automation to streamline configuration management tasks, including software deployment, patch management, and asset lifecycle management. Collaboration : Work closely with IT teams, service delivery teams, and clients to ensure process alignment and improve efficiency across the organization. Process Improvement : Continuously assess and improve the effectiveness of existing processes, identifying opportunities to enhance service quality and reduce operational costs. Incident & Change Control : Ensure that the configuration management processes are integrated with incident, problem, and change management, providing visibility into configuration changes and their impact on the overall IT service. Documentation & Reporting : Create and maintain detailed process documentation, operational guidelines, and reports for the management of configuration management activities and progress. Training & Knowledge Sharing : Provide training to team members and clients on best practices in IT process engineering and configuration management. Governance & Compliance : Ensure that configuration management processes are compliant with regulatory and contractual requirements, and follow governance standards. Skills & Qualifications: Experience : 5-8 years of experience in IT Process Engineering and Configuration Management . Technical Expertise : Strong knowledge of ITIL processes, especially in Configuration Management, Change Management, and Release Management. Hands-on experience with configuration management tools (e.g., ServiceNow , BMC Remedy , Cherwell , or similar). Experience in managing and maintaining a Configuration Management Database (CMDB) . Knowledge of automation tools and scripting languages for process automation (e.g., Python , PowerShell , Ansible ). Ability to handle complex IT environments and large-scale enterprise systems. Understanding of IT governance and compliance frameworks. Soft Skills : Strong problem-solving and analytical skills. Ability to lead and manage process improvement initiatives. Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels. Proven ability to work collaboratively with cross-functional teams and clients. Self-motivated, proactive, and able to handle multiple tasks simultaneously. Preferred Qualifications: ITIL Certification (Foundation, Practitioner, Intermediate, or Expert level). Certification in Configuration Management or IT Service Management (ITSM) frameworks. Experience with CMDB tools like ServiceNow , BMC Helix , Remedy , or similar. Knowledge of automation frameworks such as Ansible , Chef , or Puppet for configuration management automation. Familiarity with cloud infrastructure (AWS, Azure, GCP) and how configuration management integrates into cloud environments. Project management skills or certification (e.g., PMP, Agile) would be a plus.

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5.0 - 8.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job Title : E2.3 Technical Specialist – Public Cloud (AWS) Location : Hyderabad, India Department : IT Services Job Level : E2.3 Technology Focus : AWS, Public Cloud, IaaS, Linux Job Overview: HCLTech is looking for a Technical Specialist with expertise in Public Cloud (specifically AWS ), IaaS , and Linux technologies to join our team in Hyderabad. The ideal candidate will have a strong background in cloud infrastructure management, especially with AWS services , and will be responsible for deploying, managing, and optimizing cloud-based solutions. This is an exciting opportunity to contribute to a high-performing team, delivering innovative solutions and driving cloud transformation for our global clients. Key Responsibilities: Cloud Infrastructure Management : Architect, deploy, and manage scalable, secure, and cost-effective cloud solutions on AWS . IaaS Management : Manage and optimize AWS IaaS offerings, ensuring seamless and efficient provisioning of resources. Linux Administration : Manage and support Linux-based environments (RedHat, CentOS, Ubuntu, etc.) in both on-premise and cloud infrastructures. Automation & Scripting : Design, develop, and maintain automation scripts using AWS CLI , Bash , Python , or similar tools for provisioning and configuration management. Cloud Security : Implement and maintain security best practices for cloud infrastructure, including identity and access management (IAM), encryption, and network security. Monitoring & Optimization : Continuously monitor cloud environments, analyze performance metrics, and optimize for cost, performance, and scalability. Incident & Problem Management : Provide timely resolution to technical issues related to AWS, IaaS, and Linux platforms. Collaboration : Work closely with DevOps, Network, and Application teams to ensure effective deployment and management of cloud infrastructure and applications. Documentation & Knowledge Sharing : Document architecture, processes, and troubleshooting guides. Share knowledge and best practices with peers and junior team members. Skills & Qualifications: Experience : 5-8 years of experience in managing AWS cloud infrastructure and Linux systems. Technical Expertise : Hands-on experience with key AWS services, including EC2, S3, VPC, RDS, Lambda, and IAM. Proficiency in AWS IaaS (Infrastructure as a Service) offerings. Strong understanding and experience in Linux systems administration, including troubleshooting, patch management, and system optimization. Proficient in scripting languages such as Bash , Python , or Shell for automation and configuration management. Experience with monitoring tools (e.g., CloudWatch, Prometheus, or other AWS-native tools). Soft Skills : Strong problem-solving and analytical abilities. Excellent communication skills for effective collaboration with global teams. Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. Detail-oriented with a focus on ensuring high availability and performance. Preferred Qualifications: AWS Certified Solutions Architect – Associate or Professional certification. Experience with AWS CloudFormation , Terraform , or similar Infrastructure-as-Code (IaC) tools. Knowledge of containerization platforms (e.g., Docker , Kubernetes ) is a plus. Familiarity with DevOps methodologies and CI/CD pipelines. Experience with Linux-based automation tools like Ansible , Chef , or Puppet .

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7.0 years

0 Lacs

Pune, Maharashtra, India

Remote

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage and passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Endpoint Management Specialist The role of an Endpoint Management Specialist is a senior technical expert responsible for resolving complex issues related to Windows operating systems, endpoint management, and network connectivity. This role involves advanced diagnostics, proactive optimization, and automation to ensure high performance, security, and reliability across enterprise endpoints. What you'll do: Advanced Diagnostics and Troubleshooting Perform deep analysis and troubleshooting of Windows operating systems and applications using advanced diagnostic tools and utilities. Investigate and resolve escalated incidents related to system performance, stability, and security. Correlate system performance metrics with network telemetry to identify and resolve root causes of complex hybrid issues. Design, implement, and maintain automated device provisioning and policy management solutions. Manage application deployment, patch management, and configuration settings across all endpoints. Enforce security policies, compliance standards, and endpoint protection measures. Endpoint Network Troubleshooting Diagnose and resolve connectivity, latency, and performance issues on endpoints using standard network diagnostic tools. Validate network configurations and collaborate with other technical teams to resolve network-related issues. Analyze network interface metrics and monitor for anomalies, bandwidth congestion, or security threats. Performance Monitoring and Optimization Monitor and optimize the performance of Windows environments and network endpoints. Implement best practices for system tuning, resource utilization, and proactive maintenance. Documentation and Knowledge Sharing Create and maintain detailed technical documentation and runbooks. Mentor junior team members and provide training on advanced diagnostics and management practices. Collaboration and Leadership Work closely with cross-functional teams to drive continuous improvement and innovation. Lead complex projects and ensure adherence to established processes and standards. What you'll bring: Expertise in Windows operating system diagnostics, performance monitoring, and troubleshooting. Strong experience with endpoint management solutions, automated device provisioning, and policy management. Proficiency in network protocol analysis and troubleshooting methodologies. Experience with network monitoring platforms and automated diagnostic scripts. Strong scripting skills for automation and customization. Proven ability to resolve high-level technical issues and perform root cause analysis. Excellent communication, documentation, and mentoring skills. Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). 7+ years of experience in advanced Windows support, endpoint management, or related engineering roles. Relevant industry certifications are highly desirable. Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying? At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application: Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At: www.zs.com

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4.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job Title : E2.3 Technical Specialist – Security Tools (Qualys, Cisco ISE, ClearPass, FortiNAC, ForeScout) Location : Pune / Hyderabad, India Department : IT Security Services Job Level : E2.3 Technology Focus : Qualys, Cisco ISE, ClearPass, FortiNAC, ForeScout Job Overview: HCLTech is looking for an E2.3 Technical Specialist with expertise in Security Tools like Qualys , Cisco ISE , ClearPass , FortiNAC , and ForeScout to join our security team in Pune or Hyderabad . As a key member of our IT Security Services team, you will work on deploying, configuring, and managing advanced network security solutions, ensuring the integrity, availability, and confidentiality of client IT infrastructure. This role offers you the opportunity to enhance your skills in cutting-edge security technologies while addressing critical enterprise security challenges. Key Responsibilities: Security Tools Management : Deploy, configure, and manage security tools like Qualys , Cisco ISE , ClearPass , FortiNAC , and ForeScout to monitor, assess, and protect network assets. Vulnerability Management : Leverage Qualys to conduct vulnerability assessments, implement patch management strategies, and prioritize remediation activities based on risk. Network Access Control (NAC) : Administer and optimize Cisco ISE , ClearPass , and FortiNAC to implement Network Access Control (NAC) policies, enforce authentication and authorization controls, and improve network security posture. Security Incident Management : Monitor and respond to security alerts generated by these tools, collaborate with the security incident response teams to investigate and mitigate security threats. Integration & Automation : Integrate security tools with existing security infrastructure, implement automation scripts for routine tasks, and ensure seamless communication between security systems. Policy Development : Develop, enforce, and continuously improve security policies and procedures for network security, compliance, and vulnerability management. Compliance & Reporting : Generate compliance reports from security tools to meet industry standards (e.g., GDPR, PCI-DSS, ISO 27001) and communicate findings to internal and external stakeholders. Documentation & Knowledge Sharing : Create and maintain detailed documentation for tool configurations, operational procedures, and incident handling. Share best practices and technical expertise with internal teams. Client Consultation : Act as a trusted advisor to clients on security tool deployment, configuration, and optimization, ensuring alignment with their security requirements and compliance standards. Skills & Qualifications: Experience : 4-7 years of experience in deploying and managing security tools (e.g., Qualys , Cisco ISE , ClearPass , FortiNAC , ForeScout ). Technical Expertise : Qualys : Experience with vulnerability scanning, patch management, and security assessment using Qualys . Cisco ISE / ClearPass : Proficiency in implementing and managing Network Access Control solutions using Cisco ISE and ClearPass . FortiNAC : Expertise in FortiNAC for network access control, device profiling, and policy enforcement. ForeScout : Experience in deploying and managing ForeScout for visibility, control, and compliance across the network. Knowledge of network security protocols (e.g., RADIUS , TACACS+ , 802.1X ), encryption standards, and authentication methods. Security & Compliance : Understanding of security frameworks and standards such as ISO 27001 , NIST , PCI-DSS , and GDPR . Familiarity with vulnerability management and security incident response practices. Automation & Scripting : Proficiency in automation tools (e.g., Ansible , Python , Bash ) for configuring and managing security solutions. Soft Skills : Excellent problem-solving and troubleshooting skills. Strong communication skills to effectively collaborate with cross-functional teams and stakeholders. Ability to handle multiple tasks and priorities in a fast-paced, high-pressure environment. Ability to explain complex security issues and solutions to non-technical stakeholders.

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6.0 years

0 Lacs

India

Remote

Job Title: L3 Infrastructure Engineer Experience: 6+ Years Location: Remote Contract Type: Long Term Job Summary: We are seeking an experienced and proactive L3 Infrastructure Engineer to lead and resolve complex technical issues in a hosted Managed Service Provider (MSP) environment. The ideal candidate will have extensive hands-on experience with Citrix, RDS, VMware, Azure, and Windows Server environments, along with leadership capabilities to guide junior engineers. You will be responsible for advanced problem-solving, system optimization, and infrastructure enhancement projects while ensuring system stability, security, and performance. Key Responsibilities: Act as a technical escalation point for L2 and L1 teams across infrastructure platforms. Manage and troubleshoot complex Citrix Virtual Apps & Desktops, Citrix Cloud, Director, and StoreFront configurations. Lead Azure infrastructure management, migrations, and optimization tasks. Handle high-level Windows Server administration (2012/2016/2019/2022), including performance tuning and advanced configurations. Design, manage, and troubleshoot VMware vSphere and ESXi environments, including advanced VM operations. Manage backup infrastructure using Veeam Backup & Replication, ensuring recoverability and DR planning. Administer Active Directory, DNS, DHCP, GPOs, and NTFS permissions with an emphasis on security hardening. Oversee Exchange (Online & Hybrid) environments, Office 365 administration, and migration projects. Manage endpoint protection tools such as SentinelOne and Bitdefender, and oversee security policy implementation. Lead patch management, OS upgrades, and infrastructure maintenance initiatives. Conduct root cause analysis (RCA) for major incidents and drive permanent resolutions. Support Hosting Controller, anti-spam tools (e.g., SpamExperts), DUO MFA, and related security technologies. Collaborate with management to plan and implement infrastructure improvements. Maintain documentation of infrastructure, incidents, processes, and standard operating procedures. Provide guidance, mentoring, and training to L2 and L1 engineers. Required Technical Skills: Citrix XenApp/XenDesktop, Citrix Cloud, Director, Storefront (Advanced level) Microsoft Azure Administration and Infrastructure Projects Windows Server 2012/2016/2019/2022 (Advanced Administration) VMware ESXi, vSphere (Advanced troubleshooting, VM optimization) Office 365, Exchange Online, and hybrid configurations Veeam Backup & Replication (Backup strategies, DR planning) Active Directory, GPO, DNS, DHCP Endpoint Security Solutions: SentinelOne, Bitdefender Halo PSA (or equivalent ticketing system) NinjaRMM or similar monitoring tools DUO MFA, anti-spam filtering solutions SQL Server support and optimization (basic to intermediate level) Hosting Controller management Print server and network printer infrastructure support Preferred Qualifications: 6+ years of experience in L3 infrastructure support in an MSP or hosting environment Microsoft Certified: Azure Administrator Associate (AZ-104) Citrix Certified Professional (CCP-V) preferred VMware Certified Professional (VCP) MCSA / MCSE certifications ITIL v4 Foundation certification is an advantage Strong leadership, documentation, and communication skills Soft Skills & Attributes: Ability to handle critical incidents under pressure and drive resolution Strong analytical and problem-solving mindset Leadership and mentoring abilities Excellent client communication skills Strong team collaboration and task prioritization

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10.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Job Title Network Support Engineer (IP/Ethernet) Location: Mumbai (Work from Office) Shift: 24x7 Rotational (NOC Environment) Industry Telecommunication / Internet Service Provider (ISP) Experience Required 3–10 Years Job Summary We are looking for a skilled and motivated Network Support Engineer with 3 to 10 years of experience in IP/Ethernet networking and MPLS troubleshooting, preferably within a telecom or ISP environment. The ideal candidate will work in a fast-paced 24x7 Network Operations Center (NOC) and possess hands-on expertise in fault diagnosis, service-level troubleshooting, and protocol-level analysis. Key Responsibilities ✅ Network Operations & Troubleshooting Provide Tier 2/3 support for escalated issues related to MPLS, BGP, SD-WAN, VLAN, STP, LAG, etc. Troubleshoot Ethernet/IP circuits, network faults, and customer connectivity issues. Perform CLI-based diagnostics and SNMP-based monitoring. ✅ Equipment Configuration & Support Configure and maintain routers, switches, NIDs, and network elements from vendors such as Juniper, Cisco, Nokia, Ciena, Accedian. Participate in device installation, upgrades, and patch management. ✅ Customer Circuit Management Deliver support for customer links and services with high responsiveness. Interface directly with enterprise clients to provide real-time updates and resolutions. ✅ Fiber & Transport Testing Assist in fiber testing (OTDR), and validate throughput using tools such as RFC 2544, iPerf, etc. Support troubleshooting of physical layer issues and coordinate with field teams. ✅ NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 environment. Proactively escalate issues to engineering teams or OEM vendors as required. ✅ Documentation & Reporting Maintain accurate records in ticketing systems (incident logs, RCAs, actions taken). Generate regular reports on incidents, resolutions, and trends. ✅ Cross-Functional Collaboration Coordinate with internal teams including Field Engineers, Engineering, and Provisioning. Liaise with third-party vendors for hardware and software escalations. ✅ Customer Communication Provide professional and timely updates to internal and external stakeholders. Ensure customer satisfaction through clear and consistent communication. Technical Skills Required Strong knowledge of IP/Ethernet networks, MPLS, BGP, and Layer 2/3 protocols. Hands-on with network hardware from Juniper, Cisco, Nokia, Ciena, Accedian. Tools: OTDR, iPerf, Wireshark, RFC 2544 test equipment. Familiarity with NOC monitoring tools and ticketing systems. Certifications (Preferred) Cisco: CCNA / CCNP Juniper: JNCIA / JNCIS Nokia certifications (plus) Soft Skills Excellent verbal and written English communication. Analytical mindset with strong troubleshooting and problem-solving skills. Calm under pressure and capable of handling real-time service issues in critical environments. #NetworkSupportEngineer #MPLS #BGP #Ethernet #SDWAN #NOCSupport #IPNetworking #TelecomJobs #Cisco #Juniper #Nokia #Ciena #Accedian #CCNA #CCNP #NetworkOperations #Troubleshooting #MumbaiJobs #24x7Support #ISPJobs #TechSupport

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0 years

0 Lacs

India

Remote

Job Title: Patch Management & Vulnerability Management Specialist Job Location: Work from home 📝Job Purpose: Support client’s cybersecurity operations by managing critical security vulnerabilities and patch deployment across Unix/Linux infrastructure, with specific focus on Identity and Access Management (IAM) components to maintain system security posture and business continuity. 🎯 Key Deliverables / Responsibilities: Patch Management: Work with Security Engineering team to understand vulnerabilities Assist with patching in Unix-based environments Handle Linux patching and administration Vulnerability Management: Identify vulnerabilities on IAM components deployed on Linux servers Update configurations to close security gaps Resolve Apache vulnerabilities, including Apache Zero Day vulnerabilities 👨🏻‍💻 Preferred Skills & Tools: Hands-on Linux experience (critical requirement) IAM (Identity and Access Management) knowledge - described as "Linux with a flavor of IAM" Unix-based environment patching expertise Apache server vulnerability management Security configuration management

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5.0 years

0 Lacs

Pune, Maharashtra, India

Remote

About the Role: We are looking for a Systems Administrator based in India to join our globally distributed IT infrastructure team. This individual will play a key role in supporting and managing our cloud infrastructure, enterprise endpoints, and security platforms. The role requires technical hands-on experience, a problem-solving mindset, and the ability to work collaboratively with teams across time zones. You’ll work in a modern, cloud-first environment using platforms such as AWS, Azure, GCP, and support a diverse endpoint environment of Windows, macOS, and Chrome OS. The ideal candidate brings attention to detail, ownership, and willingness to learn and grow with emerging technologies. Key Responsibilities: Cloud & Server Operations: Support provisioning and maintenance of resources in AWS, Azure, and GCP. Manage Windows Server and Linux-based systems in both cloud and on-premise environments. Assist with scripting and automation of infrastructure tasks using PowerShell, Bash, or Python. Endpoint Management: Configure and support end-user devices running Windows, macOS, and Chrome OS. Utilize tools like Microsoft Intune, Jamf, WorkspaceOne, Automox, and Google Admin Console to enforce policies, deploy applications, and manage compliance. SaaS & Identity Access Management: Administer SaaS platforms, including Google Workspace, Zoom, Slack, and internal tools. Support user access management using Entra ID, Okta, and Active Directory. Implement and support Single Sign-On (SSO), MFA, and access controls. Security & Patch Management: Apply patches and updates across endpoints and servers to ensure compliance and maintain system stability. Work closely with InfoSec to remediate vulnerabilities and establish secure configuration baselines. Maintain detailed system documentation and standard operating procedures. Incident Response & Support: Provide Level 2 and Level 3 support, resolving escalated issues related to infrastructure and systems. Participate in on-call rotation for global support coverage, including triage and incident response for critical systems. Follow defined SLAs and contribute to post-incident reviews and process improvements. Team Collaboration: Work closely with infrastructure teams in other regions (US, EMEA) and support cross-functional initiatives. Participate in global projects involving Networking, Security, and DevOps teams. Contribute to knowledge-sharing sessions and process standardization across regions. Qualifications: 3–5 years of experience in Systems Administration or IT Infrastructure roles. Strong experience in public cloud environments (Azure, AWS, or GCP). Hands-on with Windows/Linux servers, identity platforms, and enterprise endpoint management. Familiarity with scripting (PowerShell, Python, or Bash) and automation tools. Ability to troubleshoot complex technical issues across multiple platforms. Comfortable working in a remote and global team environment, with flexibility in work hours. Preferred (Not Mandatory): Experience with international enterprise environments. Exposure to security frameworks and compliance (ISO 27001, SOC 2, etc.). Certifications such as Microsoft Certified: Azure Administrator, AWS SysOps, or Google Associate Cloud Engineer. We have ambitious goals and need people that are dynamic, desire to be part of something greater than they are, and are passionate about having secure technology. You have a chance to be part of a company that is changing how people think about IT and security. Your creativity will be highly valued and your nerdiness will seem normal. If you want a place where you can grow and make an impact, this is it.

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5.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

Job Title: Network Engineer Location: Hybrid-Hyderabad/Mumbai/Pune/Bengaluru/Chennai About The Job The Network Engineer role focuses on managing hybrid cloud and on-premises network infrastructures. It requires advanced expertise in AWS VPC, routing protocols, firewalls (Checkpoint and Cisco ASA), Meraki Wi-Fi, Big-IP F5 LTM/APM appliances, and Single Sign-On (SSO) technologies. This role involves coordinating with department teams to build, manage, and optimize both cloud and on-premises network solutions to ensure scalability, security, and high performance. What you will do: AWS Cloud Network Architecture: Design, implement, and manage AWS VPC, including transitive VPC, Transit Gateway, Direct Connect, Virtual Private Gateway (VGW), VPN, IPSec, Security Groups, Network ACLs, and ASM for robust and secure cloud-based networking. Routing Protocols and Network Design: Configure and manage routing protocols such as OSPF, EIGRP, BGP, RIP, PBR (Policy-Based Routing), Route-Filtering, Redistribution, Summarization, and Multicast Routing to ensure optimized data flow within cloud and on-premises networks. Firewall Management: Manage and configure Checkpoint Firewalls for both cloud and on-premises environments, including policy management, traffic filtering, and security auditing. Implement AWS security best practices, including configuring security groups, NACLs, and AWS firewalls to enforce network security. AAA Architecture: Implement and manage AAA (Authentication, Authorization, and Accounting) services using RADIUS and TACACS for secure access control across network devices. Big-IP F5 LTM & APM Management: Configure and manage Big-IP F5 Local Traffic Manager (LTM) and Access Policy Management (APM) cloud edition appliances for load balancing, traffic management, and high availability of cloud-based applications. Network Protocols: Strong expertise in network protocols such as IP, TCP, UDP, ICMP, NAT, DNS, DHCP, SNMP, IPSec, SSL, HTTP, SSH, SIP, RTP, QoS, and AAA for robust network operations. Meraki Wi-Fi Deployment: Deploy and manage Meraki Wi-Fi solutions, configure 802.1x, EAP-PEAP for secure wireless authentication, and manage Meraki MS, MX, and MR devices for network access, security, and monitoring. Single Sign-On (SSO): Strong understanding and hands-on experience with Single Sign-On (SSO) architecture and protocols (e.g., SAML 2.0, OAuth 2.0, OpenID Connect). Implement and manage Okta for SSO integration across enterprise applications, ensuring seamless user authentication and access management. VPN & Secure Connectivity: Manage and optimize site-to-site VPNs and IPSec tunnels to securely connect cloud resources with on-premises infrastructures. Manage Cisco VPN solutions, ensuring reliable, secure connectivity between distributed networks. Network Monitoring & Troubleshooting: Monitor and troubleshoot network performance using AWS CloudWatch, Meraki Dashboard, SolarWinds OpManager and Wireshark to identify and resolve connectivity, performance, and security issues across the hybrid network environment. Network Vulnerability Mitigation: Identify , assess, and mitigate vulnerabilities in both cloud and on-premises networks to ensure security and compliance. Collaborate with security teams for penetration testing, risk assessments, and incident response. Audit/SIEM Solutions: Implement and manage IPS/IDS, Nessus, Anti-virus, and vulnerability management tools to monitor and respond to security incidents. Use SIEM tools for threat analysis, network monitoring, and compliance with security standards. Automation & Infrastructure as Code: Utilize Terraform, AWS CloudFormation, and other Infrastructure as Code ( IaC ) tools to automate the deployment of cloud and on-premises network resources, ensuring consistency and repeatability. Collaboration and Documentation: Collaborate with cross-functional teams to ensure network scalability, high availability, and disaster recovery. Maintain clear, comprehensive documentation for network configurations, security policies, troubleshooting guides, and architectural designs. Who You Are Education & Experience: Bachelor’s degree in computer science, Network Engineering, or a related field, or equivalent work experience. 5+ years of experience in AWS cloud networking, with a focus on VPC, Transit Gateway, Direct Connect, VGW, VPN configurations, and on-premises network switching and routing (Cisco, Meraki, etc.) . Technical Skills Strong experience with Checkpoint firewalls and Cisco ASA firewalls. Extensive knowledge and hands-on experience with routing protocols such as OSPF, EIGRP, BGP, RIP, and MPLS. In-depth experience with Meraki devices (MX, MS, MR), including Wi-Fi deployments, 802.1x, and EAP-PEAP. Experience with Big-IP F5 LTM/APM cloud edition for load balancing and application traffic management. Expertise in WAN technologies such as Ethernet, MPLS VPN, Frame Relay, T1/T3, and OC standards. Strong proficiency in networking protocols such as TCP/IP, DNS, DHCP, NAT, SNMP, SSL, HTTP, RTP, SIP, and QoS. Hands-on experience with AAA (RADIUS/TACACS) architecture and security protocols. Familiarity with WAN optimization technologies and best practices for optimizing network performance. Proficiency in VPN technologies (site-to-site and remote access) and secure network connectivity. Proficient in network vulnerability mitigation, including vulnerability assessment, patch management, and risk management. Strong experience with penetration testing, risk assessments, and incident response processes to identify and address security weaknesses in both cloud and on-premises environments. Experience with Audit/SIEM solutions (e.g., IPS/IDS, Nessus scanning, Anti-virus, vulnerability management) for real-time network monitoring and threat detection Cisco certifications such as CCNA, CCNP, or equivalent networking certifications are required AWS Certification (e.g., AWS Certified Advanced Networking – Specialty, AWS Certified Solutions Architect – Associate) is highly preferred. Soft Skills Able to assist non-technical users with technical issues and simplify complex concepts for both technical and non-technical stakeholders. Comfortable handling diverse tasks and adjusting priorities in a dynamic environment. English Language proficiency is required to effectively communicate in a professional environment. Excellent communication skills are a must . Strong problem-solving skills and a creative mindset to bring fresh ideas to the table. Should demonstrate confidence and self-assurance in their skills and expertise enabling them to contribute to team success and engage with colleagues and clients in a positive, assured manner. Should be accountable and responsible for deliverables and outcomes. Should demonstrate ownership of tasks, meet deadlines, and ensure high-quality results. Demonstrates strong collaboration skills by working effectively with cross-functional teams, sharing insights, and contributing to shared goals and solutions. Continuously explore emerging trends, technologies, and industry best practices to drive innovation and maintain a competitive edge.

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170.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Summary Identify issues in requirements, functional specifications, design/interface specifications, application architecture and product documentation Develop Test specifications based on various requirement documents within schedule constraints and prepare traceability for the test cases Perform functional and technical test execution activities as per testing engagement level in the project. Execute test cases as per the execution plan, ensure timely completion with quality delivery Document software product defects and track it to closure. Develop skills on the automation tools & techniques Develop automation scripts for the enhancements as applicable for the application & project Constant communication and follow-ups with various stake holders to track deliverables during test planning, preparation and execution phases as applicable. Assist the Test Manager / Test Lead in managing day-to-day testing activities, such as test monitoring and status reporting at the end of the testing day. Send out daily status report with accurate execution and defect metrics to TL/TM for the agreed cut off time set for the application release/project Participate in project meetings to provide feedback and statistics of the project in relation to the test quality. Demonstrate team work and collaborative efforts always Conduct reviews and inspections of project/testing deliverables Verify test Environments, perform sanity health check on daily basis and report issues before commencing testing for the day. Set up necessary monitoring / profiling tools to identify and isolate performance bottlenecks. Contribute to accurately estimate work requirements and to devise test execution plan Log software product defects and track it to closure Adhere to the company’s compliance policy Follow the Organisation’s QA process, Testing standards & Controls Key Responsibilities Domain – Banking Specialization – Payments Industry Standard File Formats- [PAIN(ISO), MT Formats, EDIFACT,JSON] UNIX fundamental skillset with system commands and SQL Good to have Automation: Exposure to Selenium/Java -Good to hav Strategy To achieve business and organization goals. Business WB Non Interactive Channel Processes Adhere bank standard processes. People & Talent Behavioural Skills Analytical and problem solving Communication Teamwork Stakeholder Management Coaching Planning and Organisation People Management Judgement and decision making Group policies and processes Risk Management Adhere bank standard risk processes. Governance Adhere bank standard governance. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters Key stakeholders Business and interface team Skills And Experience Functional/Technical Skills UNIX Administration Patch handling Build Management Release Management Defect Management Test process and practices Programming Languages AIX administration Version control tool Testing tools Support system interface Process standards Application knowledge Systems documentation Systems integration Pearl and shell scripting Agile/Scrum Qualifications Any degree, with banking experience. Role Specific Technical Competencies Testing tools Defect Management Test process and practices Programming Languages Systems integration Pearl and shell scripting Agile/Scrum Domain – Banking Specialization – Payments Industry Standard File Formats- [PAIN(ISO), MT Formats, EDIFACT,JSON] Automation: Exposure to Selenium/Java About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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170.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Summary Identify issues in requirements, functional specifications, design/interface specifications, application architecture and product documentation Develop Test specifications based on various requirement documents within schedule constraints and prepare traceability for the test cases Perform functional and technical test execution activities as per testing engagement level in the project. Execute test cases as per the execution plan, ensure timely completion with quality delivery Document software product defects and track it to closure. Develop skills on the automation tools & techniques Develop automation scripts for the enhancements as applicable for the application & project Constant communication and follow-ups with various stake holders to track deliverables during test planning, preparation and execution phases as applicable. Assist the Test Manager / Test Lead in managing day-to-day testing activities, such as test monitoring and status reporting at the end of the testing day. Send out daily status report with accurate execution and defect metrics to TL/TM for the agreed cut off time set for the application release/project Participate in project meetings to provide feedback and statistics of the project in relation to the test quality. Demonstrate team work and collaborative efforts always Conduct reviews and inspections of project/testing deliverables Verify test Environments, perform sanity health check on daily basis and report issues before commencing testing for the day. Set up necessary monitoring / profiling tools to identify and isolate performance bottlenecks. Contribute to accurately estimate work requirements and to devise test execution plan Log software product defects and track it to closure Key Responsibilities Adhere to the company’s compliance policy Follow the Organisation’s QA process, Testing standards & Controls Domain – Banking Specialization – Payments Industry Standard File Formats- [PAIN(ISO), MT Formats, EDIFACT,JSON] UNIX fundamental skillset with system commands and SQL -Good to have Automation: Exposure to Selenium/Java -Good to hav Strategy To achieve business and organization goals. Business WB Non Interactive Channels Processes Adhere bank standard processes. People & Talent Analytical and problem solving Communication Teamwork Stakeholder Management Coaching Planning and Organisation People Management Judgement and decision making Group policies and processes Skills And Experience Risk Management Adhere bank standard risk processes. Governance Adhere bank standard governance. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Key stakeholders Business and interface team Qualifications Any degree, with banking experience. Skills And Competencies Testing tools Defect management Test process and practices Programming languages Systems integration Pearl and shell scripting Agile/scrum Domain – banking Specialization – payments Industry standard file formats- [pain(iso), Mt formats, edifact,json] Automation: Exposure to Selenium/Java UNIX Administration Patch handling Build Management Release Management Defect Management Test process and practices Programming Languages AIX administration Version control tool Testing tools Support system interface Process standards Application knowledge Systems documentation Systems integration Pearl and shell scripting Agile/Scrum About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Job Summary Datacenter Domain Specialist – SME is a senior-level expert responsible for the management, optimization, and continuous improvement of all aspects of datacenter operations, including server, storage, backup, infrastructure, and disaster recovery (DR). This role involves overseeing the technical operations of datacenter environments, project management of datacenter initiatives, ensuring compliance with internal and external standards, and managing vendor relationships. The Datacenter Domain Lead will act as a subject matter expert, providing strategic direction, ensuring operational efficiency, and supporting audits and compliance initiatives for datacenter operations. Roles and Responsibilities Datacenter Operations Management: Lead day-to-day operations of global datacenters, ensuring all systems are running optimally, including servers, storage, backup, and associated infrastructure. Oversee the capacity planning, performance monitoring, and resource allocation to meet current and future business requirements. Manage operational procedures for incident response, disaster recovery (DR), and business continuity planning (BCP). Ensure that the datacenter environment is reliable, secure, and aligned with business objectives. Datacenter Infrastructure & Technology Management: Lead the architecture, design, and implementation of datacenter systems, ensuring high availability, fault tolerance, scalability, and security. Oversee and manage technologies such as servers (physical and virtual), storage systems (SAN, NAS, DAS), networking, and backup systems, including cloud and hybrid environments. Continuously assess, optimize, and manage the lifecycle of IT infrastructure, including hardware, software, and firmware updates/upgrades. Develop and enforce best practices for server management, virtualization, and storage. Project Management: Lead and manage large-scale datacenter projects, such as infrastructure upgrades, migration initiatives, and cloud adoption strategies, from inception to completion. Develop project plans, budgets, timelines, and resource allocation, ensuring that projects are delivered on time, within scope, and on budget. Coordinate with cross-functional teams to ensure alignment on project deliverables, risk management, and change control processes. Ensure the timely and accurate reporting of project status, issues, and risks to stakeholders. Backup and Disaster Recovery Management: Oversee the design, implementation, and testing of backup and disaster recovery strategies, ensuring that recovery objectives (RPO/RTO) are met. Design and implement efficient, scalable backup and recovery solutions for enterprise data, ensuring business continuity and disaster recovery (DR). Create and enforce backup strategies to ensure timely, accurate backups of critical systems, applications, and data. Develop and manage backup schedules and strategies for on-premise, cloud, and hybrid environments. Manage the regular testing and documentation of disaster recovery plans to ensure preparedness for unplanned outages. Maintain comprehensive documentation of backup and recovery procedures, configurations, and policies. Produce regular backup performance reports and recommend improvements to senior management. Create and maintain internal documentation for DR testing, incident responses, and compliance audits. Work with internal teams and vendors to develop, refine, and execute incident response and business continuity strategies. Regularly assess the storage capacity and performance of backup systems, ensuring scalability as data volumes grow. Perform regular optimization of backup processes to reduce backup windows, improve efficiency, and enhance overall backup performance. Keep up to date with new releases and patches for backup software to ensure the environment is secure and up to date. Compliance & Audit: Ensure compliance with regulatory, industry, and company-specific standards (e.g., GDPR, HIPAA, SOX, ISO 27001). Assist in preparing for and supporting internal and external audits, ensuring that the datacenter environment adheres to required compliance standards. Review and ensure that all datacenter operations meet security, risk, and privacy requirements, including data encryption, access controls, and disaster recovery protocols. Act as a key point of contact during audits, liaising with auditors and business units to ensure that evidence is provided and that audit recommendations are acted upon. Vendor Management: Lead vendor selection, contract negotiation, and performance management for datacenter-related services, including hardware procurement, storage, backup, and cloud service providers. Maintain strong relationships with third-party vendors, ensuring they meet service level agreements (SLAs), resolve issues promptly, and deliver according to agreed timelines. Oversee vendor risk assessments and work closely with procurement and legal teams to ensure compliance with corporate policies. Manage vendor escalations and dispute resolution, ensuring minimal disruption to operations. Strategic Planning and Budget Management: Lead the budgeting process for datacenter operations, ensuring cost-efficient resource allocation and capital expenditures. Provide strategic insights and recommendations for optimizing data center operations, enhancing efficiency, and reducing costs. Ensure that the datacenter infrastructure is aligned with business objectives and future scalability needs. Collaborate with finance, procurement, and senior leadership to align on budgeting, financial planning, and cost-saving initiatives. Process and Procedure Development: Develop, document, and enforce operational processes and procedures for all aspects of datacenter management (e.g., change management, incident management, patch management). Standardize best practices for datacenter operations, including system configuration, deployment, monitoring, and maintenance. Drive continuous process improvement, leveraging automation and tools to streamline operations, enhance productivity, and reduce manual intervention. Team Leadership and Collaboration: Lead a team of IT professionals responsible for datacenter management, including server administrators, storage engineers, and network specialists. Foster a collaborative and high-performance work culture, mentoring team members and ensuring skills development through training programs and certifications. Work with internal teams (e.g., IT Security, Cloud, Networking) to ensure alignment and integration of datacenter strategies with overall IT strategies. Provide leadership and guidance during major incidents, outages, or DR events, ensuring the team’s effective response and recovery. Continuous Improvement and Innovation: Stay up to date on the latest trends in datacenter technologies, storage solutions, backup strategies, and disaster recovery. Evaluate new tools, technologies, and solutions to improve datacenter efficiency, performance, Job Requirements Educational Qualification : Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Specific Certification : VMware Certified Professional (VCP), Microsoft Certified Solutions Expert (MCSE), or Cisco Certified Network Associate (CCNA). ITIL v3 or ITIL 4 certification (Service Management). Certified Data Center Professional (CDCP), Certified Data Center Management Professional (CDCMP), or Certified Data Center Expert (CDCE). Project Management Professional (PMP), Prince2 or equivalent certifications. Either of EMC and NetApp, AND preferred at least one of HP storage, EMC Networker, Symantec NetBackup, CommVault, Cloud backup solution. Advance Excel, Microsoft Word, and PowerPoint 2013, MS Project, MS Visio Technical Skills: Storage Technologies: Expertise in EMC, NetApp, HP Storage etc. Storage Infrastructure Management: Experience in SAN design, LUN masking, zoning, fiber channel switches (Cisco, Dell, HP, Brocade), and storage capacity planning. Datacenter & Infrastructure: Strong knowledge of SAN, NAS, server architecture, and network. Cloud Solutions: Proficient in AWS, Azure, and hybrid datacenter environments. Backup & Disaster Recovery: Expertise in backup technologies (e.g., CommVault, Veeam, NetBackup, Veritas, IBM Tivoli, Cloud Backup Solutions) and disaster recovery solutions. Operational & Analytical Skills: ITIL & ITSM Frameworks: Experience in ITIL processes for service management and operational efficiency. Troubleshooting & Performance Optimization: Strong troubleshooting skills for SAN performance, storage issues, and network connectivity. Capacity Planning & Monitoring: Skilled in monitoring, reporting, and analysing storage systems for optimal performance and capacity utilization. Problem-Solving & Critical Decision-Making: Strong analytical skills to identify issues, provide solutions, and make critical decisions in high-pressure environments.

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1.0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

About Forestlinc Tech Private Limited We’re not just building systems — we’re growing a forest. At Forestlinc, tech isn’t transactional — it’s transformational. From intelligent automation to fire safety, security, and smart building solutions, we design environments that think, respond, and evolve. Our Design to Outcome philosophy means we don’t stop at delivery — we stay till impact. Let’s build this forest together — we plant, monitor, and nurture. Responsibilities Conduct on-site installations, configurations, and commissioning of networking systems including routers, switches, firewalls, Wi-Fi access points, and structured cabling. Collaborate with project managers, clients, and internal teams to understand network design, topology, and implementation timelines. Install and configure network equipment, racks, patch panels, and related components as per project specifications. Perform system testing, diagnostics, and troubleshooting to ensure network performance, connectivity, and compliance with standards. Provide training to clients and end-users on basic network usage, equipment handling, and first-level troubleshooting. Requirements Proven experience of minimum 1 year as a Field Support Engineer or Networking Project Engineer, specifically working on enterprise LAN/WAN, structured cabling, and network equipment. Proficiency in installation, configuration, and troubleshooting of routers, switches, access points, and firewalls. Basic understanding of IP addressing, VLANs, network protocols, and cable management best practices.

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

Details: Job Description Stefanini Group is a multinational company with a global presence in 41 countries and 44 languages, specializing in technological solutions. We believe in digital innovation and agility to transform businesses for a better future. Our diverse portfolio includes consulting, marketing, mobility, AI services, service desk, field service, and outsourcing solution DBA The DB specialist have the ultimate responsibility of physical and applicative database administration activities supporting end2end life cycle of product from database perspective Database Administration: Install, configure, and maintain Oracle & Non Oracle databases( Couchbase/Cassandra/MongoDB/Postgres etc ), ensuring optimal performance, reliability, and availability. Performance Tuning: Monitor and tune database performance, troubleshoot issues, and implement solutions to optimize database operations. Backup and Recovery: Develop and manage comprehensive backup and recovery strategies to protect against data loss and ensure quick recovery in case of failure. Security Management: Implement and enforce database security policies to safeguard data against unauthorized access and breaches. Patch Management: Apply patches and upgrades to Oracle databases to maintain security and functionality. Capacity Planning: Analyze database usage trends and forecast future growth to plan for capacity and scaling needs. Collaboration: Work closely with development teams to design and optimize database schemas and support application performance. Documentation: Create and maintain detailed documentation of database configurations, procedures, and operational guidelines. X years of experience as an Oracle DBA with extensive hands-on experience in database administration, performance tuning, and backup/recovery. You will provide database supreme level problem solving services to all stakeholders during project lifecycle (from Development till post production) by clarifying and addressing permanent and efficient solutions to complex and unusual problems You will provide DB professional guidance and coaching to project management and development teams, implementation groups as well as customer architects - internal and external Amdocs customers, including stakeholders without database understanding. You will design, develop, configure and administer large and critical database systems ensuring high performance and improve highly complex code where conventional approaches do not help You will lead and define tuning database parameters (physical layout and memory buffers) and promote the standardization per product cross customers world wide You will design strategy for DB working processes (e.g. backup & recovery) during project life cycle and translate and guide until implementation; you will lead and build team knowledge capabilities and versatility and personal skills variety You will serve as Authority in Amdocs by advanced degree of competence, technology guru demonstrating extreme dexterity and knowledge as the result of rich experience and high aptitudes in DB areas, defining DB vision and strategy in the organization, serve as ultimate level of technical escalations for critical showstopper incidents in Productions customers systems with direct business impact. You will be a consistent professional (you are the bridge builder, you set the example for others in to follow as it relates to communication, managing expectations, and building/growing partnerships). Skills: Proficiency with Oracle Database versions 12c, 19c or 23ai. Strong command of SQL, PL/SQL, and Oracle database architecture. Experience with Oracle Enterprise Manager or similar database management tools. Knowledge of high-availability and disaster recovery solutions. Excellent problem-solving skills and ability to handle complex technical issues. Experience with SQL Server: Familiarity with Microsoft SQL Server is a plus but not required. Certifications: Oracle Certified Associate (OCA) or higher preferred. Additional Skills: Experience with other database platforms, cloud-based databases, or database automation tools. Job Requirements Details: Database Administration: Install, configure, and maintain Oracle & Non Oracle databases( Couchbase/Cassandra/MongoDB/Postgres etc ), ensuring optimal performance, reliability, and availability. Performance Tuning: Monitor and tune database performance, troubleshoot issues, and implement solutions to optimize database operations. Backup and Recovery: Develop and manage comprehensive backup and recovery strategies to protect against data loss and ensure quick recovery in case of failure. Security Management: Implement and enforce database security policies to safeguard data against unauthorized access and breaches. Patch Management: Apply patches and upgrades to Oracle databases to maintain security and functionality. Capacity Planning: Analyze database usage trends and forecast future growth to plan for capacity and scaling needs. Collaboration: Work closely with development teams to design and optimize database schemas and support application performance. Documentation: Create and maintain detailed documentation of database configurations, procedures, and operational guidelines. X years of experience as an Oracle DBA with extensive hands-on experience in database administration, performance tuning, and backup/recovery. You will provide database supreme level problem solving services to all stakeholders during project lifecycle (from Development till post production) by clarifying and addressing permanent and efficient solutions to complex and unusual problems You will provide DB professional guidance and coaching to project management and development teams, implementation groups as well as customer architects - internal and external Amdocs customers, including stakeholders without database understanding. You will design, develop, configure and administer large and critical database systems ensuring high performance and improve highly complex code where conventional approaches do not help You will lead and define tuning database parameters (physical layout and memory buffers) and promote the standardization per product cross customers world wide You will design strategy for DB working processes (e.g. backup & recovery) during project life cycle and translate and guide until implementation; you will lead and build team knowledge capabilities and versatility and personal skills variety You will serve as Authority in Amdocs by advanced degree of competence, technology guru demonstrating extreme dexterity and knowledge as the result of rich experience and high aptitudes in DB areas, defining DB vision and strategy in the organization, serve as ultimate level of technical escalations for critical showstopper incidents in Productions customers systems with direct business impact. You will be a consistent professional (you are the bridge builder, you set the example for others in to follow as it relates to communication, managing expectations, and building/growing partnerships). Skills: Proficiency with Oracle Database versions 12c, 19c or 23ai. Strong command of SQL, PL/SQL, and Oracle database architecture. Experience with Oracle Enterprise Manager or similar database management tools. Knowledge of high-availability and disaster recovery solutions. Excellent problem-solving skills and ability to handle complex technical issues. Experience with SQL Server: Familiarity with Microsoft SQL Server is a plus but not required. Certifications: Oracle Certified Associate (OCA) or higher preferred. Additional Skills: Experience with other database platforms, cloud-based databases, or database automation tools.

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0 years

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Pune, Maharashtra, India

On-site

Job Description: Business team at NCS is looking for professionals with experience in Wintel AD, Windows VMWare, M365, cloud (basic). Ideally looking for combination of all the skills however, ready to consider candidates who have hands on experience in Wintel AD and Windows VMWare and have worked on M365 earlier OR are willing to catch up with M365. We can consider professionals having experience in M365 and have earlier worked on Wintel AD and Windows VMWare OR willing to catch with it Objectives/Purpose of the Job As part of the Technical team to support and manage the capability of the infrastructure systems hosted in the Data Centers to deliver cost effective services to meet customers’ requirements. Incorporate continuous improvement process in operations through constant monitoring, reporting, evaluating and improving the operation metrics. Key Responsibilities & Key Result Areas Provide infrastructure systems support to ensure smooth operations that conformed to the agreed Service Level Agreement (SLA). Work closely with Service Delivery Manager to meet service delivery requirements and support him/her in meetings. Manage systems changes through established change request process & provide status reports to the relevant parties. Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures. Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability. Monitor the agreed service level (e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties. Plan & implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business. Provide systems related technical advice to customers or project team. Perform and manage routine preventive maintenance and operational activities such as service requests, report generation, incident response, patch management. Perform infrastructure monitoring and escalation as per standard operations procedures. Ensure the management of Infrastructure systems adhere to established ITIL best practices, CIS hardening guidelines and methodologies where applicable. Attend to Audit RFI, responses, clarifications and meetings. Technical Knowledge / Skill Sets / Competencies Server/Virtualization (RHEL, AIX and Solaris are Server OS: Win 2003, 2008, 2012, 2016, 2019 Scripting: Windows power Unix shell scripting Automation skills: Ansible, Puppet etc. (preferred) Business Continuity/Disaster Recovery: BC/DR Cluster technologies – Microsoft cluster System Management Tools – SCCM, SCOM. Microsoft Services – AD, DNS, File server, DHCP,IIS etc SSL cert management Operational Support ITSM, such as ServiceNow Monitoring tools such as Solarwinds Orion, Nagios Network and Security Networking and related technologies (e.g. load balancing / DNS / SSL / firewalls / NAT) Secure File Transfer Protocol (SFTP) Service Documentation Good documentation write-up skills OS hardening: understand and perform compliance checks (Mandatory) Requirements Business team at NCS is looking for professionals with experience in Wintel AD, Windows VMWare, M365, cloud (basic). Ideally looking for combination of all the skills however, ready to consider candidates who have hands on experience in Wintel AD and Windows VMWare and have worked on M365 earlier OR are willing to catch up with M365. We can consider professionals having experience in M365 and have earlier worked on Wintel AD and Windows VMWare OR willing to catch with it Degree in Information Technology, Electrical / Electronic, Information Systems or equivalent discipline Good Cyber Security mindset Good analytical and problem-solving skills Possess initiative with positive working attitudes and customer services oriented Independent, resourceful and goal-oriented Strong teamwork, communication and interpersonal skills Manage and mentor a team of 3-5 Level 1 Systems Engineers ITIL v4 Foundation Certification (Good to have) OS Certification: Microsoft, Hyper V etc Familiar with ISO 9001 and ISO 27001 24x7, After office hours on-call standby

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4.0 - 6.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Job Title: SOC – Information Security Location: Noida Experience: 4-6 Years Job Type: Full-Time Job Overview We are seeking a detail-oriented and technically proficient IT Security & Compliance Analyst with strong experience in Vulnerability Assessment & Penetration Testing (VAPT) , security audits , and IT controls . The ideal candidate will be responsible for evaluating IT systems, identifying gaps in compliance, performing security assessments, and ensuring alignment with regulatory and organizational security frameworks such as ISO 27001 and SEBI guidelines . Key Responsibilities Evaluate the adequacy and effectiveness of IT controls related to: Compliance & regulatory requirements Change management processes Information security policies System backup and recovery Business continuity and disaster recovery (BCP/DR) Monitor and assess control deficiencies, and provide recommendations to improve existing policies, documentation, and review processes. Work closely with external auditors to ensure alignment on in-scope systems and controls, and coordinate testing activities as required. Execute and manage multiple tasks efficiently, adhering to project timelines and allocated budgets. Conduct regular security audits and compliance assessments using frameworks such as: ISO 27001:2013, SEBI cybersecurity guidelines, OWASP Top 10, WASC TCv2, SANS Top 25, CWE 25 Perform manual security assessments using tools like: Burp Suite, Qualys, Netsparker, Nessus, NTO Spider or other industry-standard VAPT tools Provide insights on security system optimization and tuning based on alerts and real-time observations. Strong involvement in security incident response, malware handling, and vulnerability management. Work with SIEM tools for log correlation and threat detection. Required Skills & Experience Hands-on experience in VAPT (focus on manual testing) Deep understanding of information security principles Knowledge of data loss prevention (DLP), encryption, patch management, PGP, and anti-virus systems Proficiency in SIEM platforms and correlating security logs Strong documentation and communication skills Familiarity with security audit lifecycle and reporting Preferred Certifications (Optional) CEH, CISA, ISO 27001 Lead Auditor, or related certifications

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2.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Radware is a global provider of cyber security protection solutions for networks and applications, servicing customers around the globe. Cloud Services is the fastest growing business and using the most cuttingedge technologies. We are looking to take our service to the next level in our key markets. Responsibilities Include Provide security architecture design and guidance for IT and R&D environments, Cloud and On prem. Implement and maintain security infrastructure and tools, for Cloud and on prem environments. Assess and research current and future information security processes and technologies. Develop processes for improving operational security efficiencies, Day-to-day security operations, including monitoring, incident response, Analyze security logs and alerts to identify & respond to security incidents. Conduct regular security assessments and manage the remediations program. Support internal network infrastructure. Work with the IT & R&D teams to address the company security needs. Ideal Candidates Will Have At least 2 year of experience in Security Architecture, Monitoring or Engineering. Understanding of network architecture, including firewalls, switches and routers. Understanding of security industry standards and best practices. Hands-on experience in Windows based platforms. Hands-on experience with SIEM, XDR and patch management tools. Excellent spoken and written English. A team player with a good interpersonal communication skills. Extra Points For Relevant certifications Experience in cloud security, including Azure and Office 365. Hands on experience Checkpoint and FortiGate Firewalls. Hands on experience in L2 and L3 Corporate networks, VLANS, Routing and ACL’s. Primary Location IN-IN-Chennai Work Locations Radware Shield Square India, Chennai Job Information / Cyber Security

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3.0 - 5.0 years

2 - 5 Lacs

Hyderābād

On-site

Location: Hyderabad, Telangana Time type: Full time Job level: Senior Associate Job type: Regular Category: Technology Consulting ID: JR111102 About us We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Position Description A Managed IT Back Office Engineer, within our Technology Consulting group, provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to multiple facets of technology including monitoring, security, and continuity services. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the challenge of real responsibility. As a Managed IT Back Office Engineer, you will work directly with our highly trained engineering team and have access to a large cross-section of technologies and environments that will develop your career. Profile : A Managed IT Back Office Engineer provides operational support to our service desk while configuring, maintaining, and improving efficiencies on several technology services. This position requires strong technical ability, self-motivation, and the desire to learn. These attributes will be used in a fast-paced, fun, team-oriented environment. Job Duties and Responsibilities: Support and maintain large complex technology solutions across multiple diverse client environments including: Monitoring Solutions Security Solutions Backup Solutions Patching Solutions Adopt and learn new technologies Interface with the service desk and consulting teams to resolve client issues. Maintain client security standards and confidentiality of information As a Managed IT Back Office Engineer, you will receive mentoring from our experienced team and have access to a variety of technology and training. You will be exposed to several aspects of our Technology Consulting Practices, including: Information Technology process, tools, and methodologies Security Solution architecture, design, and best practices Engaging with our internal teams and developing their solution knowledge. Basic Qualifications 3-5 years of experience working in Information Technology Security Solutions Preferred Qualifications Need 3 years of experience in Window domain who works and gives support on Desktop , Laptop & Servers OS Administration. Knowledge on Vulnerability Management(Nessus,Qualys,Rapid7) Experience on Patch Management(SCCM & 3rd party tools). Experience in Monitoring & Antivirus. Troubleshooting knowledge on Windows OS. OS Upgradation. Knowledge on Storage concepts. Knowledge on Active Directory Virtualization concepts like VMware & Azure. Scripting knowledge. Basic knowledge on Networking concepts. Knowledge, Skills and Abilities: Excellent written and verbal communication skills Able to quickly assess situations to pinpoint the scope/source of technical issues in a complex solution Must be able to manage individual workload Must be a strong team player Shift : 2PM to 11PM & 3PM to 12PM At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

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5.0 - 8.0 years

0 Lacs

Hyderābād

On-site

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role : As a Senior Windows/Broadcast Engineer, you will be an expert in understanding workstation Operating Systems and broadcast infrastructure to ensure seamless media delivery, and the ability to automate repetitive tasks and configure systems through scripting and automation. You will ensure that the virtual desktop environment is scalable, reliable, and secure while providing a seamless user experience as well as troubleshooting complex broadcast workflows. Our technical footprint consists of virtualized systems that are deployed on-premises and in the cloud. We are responsible for supporting a large range of business stakeholders and workloads from general computing to resource intensive broadcast applications. The engineer will bring a high-level of expertise in the administration of Windows workstation operating systems and a thorough understanding of workstation virtualization and OS architecture. You will be responsible for all areas of the system development lifecycle including management, planning, provisioning, triage, monitoring, and decommissioning of operating systems and associated hardware technologies. You will document solutions ensuring best practices are followed and update stakeholders related to system changes. To be successful, you will possess a unique blend of business and technical acumen; a big-picture vision as well as the drive and attention to detail that transforms vision into a reality. You must be willing to work as “one team”: Building relationships with internal stakeholders, external vendors, all while contributing within a highly collaborative environment. Your Role Accountabilities: Engineering/Primary Responsibilities Design, deploy, and manage VDI solutions, including but not limited to VMware Horizon. Perform routine VDI lifecycle management activities, including deployment, updates, and retirement of virtual desktop instances, consistent with ITIL framework. Ensure high availability and disaster recovery capabilities for the virtual desktop environment. Implement and maintain security measures and controls, ensuring compliance with company policies and industry standards. Develop and maintain scripts to automate the deployment of virtual desktops, application installations, and system configurations, enhancing efficiency and consistency. Create detailed documentation and standard operating procedures (SOPs). Stay current with emerging VDI technologies, trends, and best practices, recommending improvements and innovations. Regularly assess system performance, recommend improvements, and perform tuning and resource optimization as required. Assist with critical patching and vulnerability remediations. Configure, manage, and maintain group policy. Other duties and projects as assigned and in a timely fashion. Operations Troubleshoot and resolve complex VDI and Broadcast issues, providing third-level support to the help desk and end-users. Collaborate with network, storage, and system security teams to ensure the VDI environment aligns with the broader IT infrastructure and security architectures. Monitor, analyze, and optimize the performance and capacity of VDI environments, including network, storage, and compute resources. Automate systems administration tasks utilizing configuration management tools. Ensure the highest levels of up-time; Respond to system alerts quickly ensuring that all aspects of our systems infrastructure are at production levels. Implement and use patch management tools, and application management tools. Must be willing to accommodate weekend, shift, or on-call schedules when necessary. Analytics Develop comprehensive performance analysis of business processes and review ways of improvement. Actively participate in stakeholder meetings with the goal of understanding all major projects and initiatives planned. Develop disaster recovery or business continuity plans Qualifications & Experiences: Strong experience with scripting languages such as PowerShell or Python. Knowledge of Ansible or other automation and configuration management tools. Excellent expertise in Windows Operative System. Proficient in managing VMware or Microsoft virtual desktop infrastructures. Experience with cloud platforms like AWS, Azure, or Google Cloud, particularly in hybrid VDI deployments. Understanding of networking protocols, and security configurations. Administering Active Directory Group Policies Managing Microsoft Deployment Toolkit or other build frameworks Experience with infrastructure monitoring tools and techniques. Strong problem-solving skills and ability to work under pressure. Excellent communication and people skills to interact with multiple Broadcast Teams Candidate must possess 5-8 years of experience in either a Systems Administration or Engineering role. Knowledge and/or ability to comply with change management processes. The candidate must have excellent communications skills to be successful. Ability to organize information and produce technical documentation for operational effectiveness. Flexible and adaptable; able to work in ambiguous situations. Position requires after hours support for outages/impairments. Candidates will participate in a 24x7 on call support rotation. Not Required but preferred experience: Security best practices Experience with single sign-on methodologies and secrets managers are a plus (i.e. Cyberark, Keypass etc.) Experience with VMWare Aria Automation a plus. Linux desktop operating system experience a plus. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

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4.0 years

0 Lacs

Hyderabad, Telangana, India

Remote

About McDonald’s: One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe. Job Title: Global Grade: G3-Cloud Administrator Office Location: Hybrid / Remote Part Time / Full: Time- Full Time Company Description: McDonald’s new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts, we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway. Leading this revolution is McDonald’s Global Technology organization made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, and edge computing. We do this working along diverse, global teams who are always hungry for a challenge. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant. Job Description: This role will be a part of Operations Excellence and will report to Suneet Malik. We’re looking for an experienced Cloud Administrator to manage and support our Oracle Cloud Infrastructure (OCI) environment. This role is essential in ensuring the stability, security, and performance of our cloud-based platforms and services. You will work across infrastructure, PaaS, SaaS and integration layers, enabling scalable operations and seamless support. Responsibilities & Accountabilities: The role expects the resource to perform the following functions: Monitor infrastructure health, capacity, and utilization using OCI monitoring tools and dashboards. Proactively monitor Oracle Cloud maintenance events and plan for service windows to minimize downtime. Implement and enforce cloud security best practices, including patching, identity controls, and encryption configurations. Monitor operating system expiry, server logs, and patch compliance in all environments (DEV, TEST, PROD). Collaborate with Oracle Support for issue resolution, service requests (SRs), and change implementations. Follow and enforce established ITIL processes for Incident, Change, and Problem Management. Track and manage tasks using service management tools (e.g., Jira, ServiceNow). Maintain detailed documentation for all configurations, procedures, and architectural changes. Understand and align with the Software Development Life Cycle (SDLC) in relation to deployments, migrations, and enhancements. Provide regular status updates on system health, incidents, and upcoming maintenance. Work cross-functionally with infrastructure, application, and security teams to support cloud-based solutions. Work closely with internal compliance teams to meet ITGC / SOX / Security audit requirements. Qualifications: Bachelor’s degree in Computer Science, Information Technology, Basic Qualifications: Minimum of 4-7 years of experience in cloud administration or a related role. Excellent communication and presentation skills Strong problem-solving and troubleshooting skills. Ability to work independently and as part of a team. Knowledge of security best practices and compliance standards. Preferred Qualifications: Experience with hybrid cloud environments and integrating OCI with other cloud platforms (AWS, Azure, GCP, SAP). Certifications in cloud technologies (e.g., OCI Certified, AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator). Experience with automation tools and scripting languages.

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0 years

3 - 5 Lacs

India

Remote

Diagnose, troubleshoot, and develop solutions to resolve escalated customer problems from L1 support. • Write clear, concise, and professional step-by-step processes, ticket updates, and technical solutions for customers. • Quickly learn new products and develop an in-depth understanding of how they work using documentation, source code, and knowledge bases. • Investigate and resolve complex issues using technical expertise, product knowledge, and deep dives into logs, databases, and traces. • Provide desktop support for hardware and software troubleshooting. • Manage and administer domain replication, Active Directory, GPOs, and domain user accounts. • Maintain the asset database by updating and tracking configuration details. • Coordinate with vendors for hardware and software issues to ensure prompt resolution. • Collaborate with central and regional teams for patch updates and system upgrades for servers and desktops. • Effectively manage and resolve support tickets using the organization’s ticketing system. Technical Skills • Proficient in Windows Server 2016 and above management and administration. • Expertise in user account management in a domain environment. • Experience with disk management, partitions, and data recovery. • Printer installation and troubleshooting skills. • Hands-on knowledge of RDS, Remote Assistance, and user profile backup/restore (e.g., Outlook, OneDrive, DFS). • Strong understanding of networking concepts, including: o Switches (Layer-2 & Layer-3) and router configuration. o DNS settings, GPO knowledge, and DHCP. o VLANs and IPSec VPN configuration. • Experience with Microsoft Azure IaaS, Office 365, and SharePoint 365. • Knowledge of Hyper-V virtualization and desktop support. • Certifications such as Microsoft Certifications are preferred Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹500,000.00 per year Work Location: In person

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7.0 years

2 - 9 Lacs

Gurgaon

On-site

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Bachelor’s degree with minimum 7+years of relevant experience in AIX L3 / SME Experience in Handling P1 tickets and other priority (P1,P2/P3/P4) tickets within SLA. Handling user and Auto generated tickets from Monitoring tools in service now tool Hands on experience in AIX versions 7.1, 7.2, 7.3 and RHEL 7.x AIX LPAR & VIO server management and AIX Virtual server creation Disk Space Management by using LVM. LPM management through HMC or SRR tool NIM configuration with package management and NTP server/ client management on AIX Servers AIX Patch management & OS migration from 6.1 /7.1/7.2 to higher version along with security management Configuration and management of HACMP Cluster (POWERHA) . Online / Offline PowerHA version migration from 7.1 to 7.2 Working on DUAL VIO setup, server, client management and mapping of VIOs Technical Knowledge on Performance Tuning and Monitoring with various tools like TOPAS, NMON, LPAR2RRD, SAR AIX OS mksysb , Volume Group & mount point Backup management File Folder Permissions with ACL, SUID and SGID Monthly DRP of servers failover and fallback Managing Critical production environment Preferred Technical and Professional Experience Hand on experience on Linux BAU support (L1) added advantage Certifications on IBM AIX , Microsoft Azure / AWS Familiar with a variety of IT concepts, practices, and procedures Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and model Strong analytical and problem-solving skills with high attention to detail Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect As a graduate or an intern, Kyndryl is a great place to kickstart your career. You will contribute to our business from day one and get access to some incredible learning opportunities to build your skills for your future. You’ll also collaborate with global teams, take advantage of mentorship opportunities and get involved in volunteer community activities – all in a dynamic, start up atmosphere, filled with industry experts. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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