2795 Patch Jobs - Page 16

Bengaluru, Karnataka Factspan Overview: Factspan is a pure play data and analytics services organization. We partner with fortune 500 enterprises to build an analytics center of excellence, generating insights and solutions from raw data to solve business challenges, make strategic recommendations and implement new processes that help them succeed. With offices in Seattle, Washington and Bengaluru, India; we use a global delivery model to service our customers. Our customers include industry leaders from Retail, Financial Services, Hospitality, and technology sectors. Role Overview We are seeking an experienced JDA Administrator with a strong background in managing enterprise applications to join our offshore team. The ideal candidate will be responsible for overseeing the performance, upgrades, patching, and security of JDA or similar enterprise applications. Healthcare domain experience is a plus. Key Responsibilities: Administer and maintain JDA or other enterprise applications in a production and non-production environment. Perform patch upgrades, version updates, and other maintenance activities to ensure system stability and performance. Monitor application performance and availability; troubleshoot and resolve application-level issues. Manage user access and security roles, ensuring compliance with internal policies and best practices. Conduct validation and testing of patches and upgrades in coordination with relevant stakeholders. Collaborate with infrastructure, database, and application development teams to resolve issues and implement improvements. Create and maintain system documentation including standard operating procedures, upgrade plans, and incident reports. Participate in regular system audits and implement corrective actions as necessary. Support disaster recovery and business continuity efforts. Work in an offshore capacity with flexibility to overlap with onshore team hours as needed. Key Skills: Minimum 5 years of experience in enterprise application administration, preferably including JDA or similar systems. Solid understanding of application patching, upgrades, performance monitoring, and security management. Familiarity with Windows/Linux server environments, database concepts (Oracle, SQL Server), and ITIL practices. Strong analytical and problem-solving skills. Effective communication and collaboration skills in a remote work environment. Required Qualifications: Prior experience working in or supporting applications within the Healthcare domain. Exposure to ITIL-based service management tools (e.g., ServiceNow). Basic scripting skills (Shell, Python, or PowerShell) for automation and monitoring is a plus. If you are passionate about leveraging technology to drive business innovation, possess excellent problem-solving skills, and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity. Join us in shaping the future of data analytics and making a meaningful impact in the industry. Grow with Us: Be part of a hyper- growth startup People: Join hands with the talented, warm, collaborative with great opportunities to Learn & innovate. team and highly accomplished leadership. &

About Us At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience. Our solutions include series tours, technical visits, educational tours, Japan specialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise. We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world. About the Business / Function Proudly part of Kuoni Tumlare, TUMLARE SOFTWARE SERVICES (P) LTD. is a multinational technology support company that serves as a trusted technology partner for businesses since 1999. We also help established brands reimagine their business through digitalization. Job Overview As an IT Security Engineer, you are responsible for various IT Security matters, such as daily management and control of various cybersecurity products, support in identifying requirements and business cases for new and existing security solutions, extensive cooperation with multiple project and operation teams on different security-related topic, and much more. Key Responsibilities Vulnerability Management & Penetration Testing: Perform regular vulnerability assessments and penetration tests on servers, middleware, and public-facing web applications. Patch Management: Oversee the security and lifecycle management of operating systems and middleware platforms, including patch management, version upgrades (e.g., WebLogic, WebSphere), security updates SSL certificate management and user access controls to ensure secure and stable environments. Secure Coding Collaboration: Work closely with software development teams to enforce secure coding practices aligned with the OWASP security framework. Security Tools & Solutions Management: Administer and support security tools such as Netskope/Zscaler Cloud Security, firewalls, Web Application Firewalls (WAF) End Point Protection: Antivirus solutions (TrendMicro, McAfee/Trellix ePO). SIEM Monitoring & Management: Monitor and manage Security Information and Event Management (SIEM) systems to ensure timely detection and response to security events. Incident Response Handling: Lead incident response activities including investigation, containment, eradication, and root cause analysis of security incidents. Cross-Team Coordination: Collaborate with internal stakeholders and external service providers to resolve security issues and maintain compliance with organizational policies. Access Governance: Review and validate Change Requests, Privileged Access Requests, and other access control-related approvals. Audit & Compliance Support: Assist in internal and external security audits, including firewall reviews, and compliance checks. Manage Core IT Services Security: Administer and secure essential IT services including FTP, SFTP, IIS, Ports and implement Role-Based Access Control (RBAC) to enforce least-privilege access principles and ensure operational integrity. Knowledge, Skills, Experience, Qualifications Experience: 3+ years of hands-on experience. Technical Skills: Server: - Windows server (2016/2019/2022), Linux (RHEL, Ubuntu) Antivirus Solutions (McAfee Trellix ePO, Trend Micro) SIEM Platforms (e.g., Splunk) Vulnerability Scanning (Nessus, Qualys, OpenVAS) Penetration Testing Tools (Burp Suite, OWASP ZAP) Basic scripting (PowerShell, Bash) for automation of tasks CSI (Critical Security Incidents) framework, compliance and audit preparation Certification Certified Ethical Hacker (CEH) CompTIA Security+ CCNA- Cisco Certified network Associate What we offer Probation period - only 3 months. 5 Days Working Annual Bonus – as per company policy. Long Service Award. Paid leaves for Birthday and Wedding/Work Anniversary Learning Opportunity through an online learning platform with rich training courses and resources. Company Sponsored IT Certification - as per company policy Following insurance from Date of Joining: o Group Medical Insurance with Sum Insured of up to 5 Lakh o Term life Insurance - 3 times of your CTC o Accidental Insurance - 3 times of your CTC Employee Engagement Activities: o Fun Friday per week o Annual Off-Site Team Building o End Year Party o CSR programs o Global Employee Engagement Events Job Location - On site. Pitampura, Netaji Subhash Place, New Delhi - 110034. In case your profile is a match and in alignment with your career interests, then submit your updated Application directly on the link. Experience level: Mid

Job Title : IT Lead Reporting Structure : Reports to Manager - IT Infra (Navi Mumbai location) Education : Bachelor's degree in any engineering discipline/ BCA/ MCA Qualifications Minimum 7 and maximum 10 years of hands-on experience in managing overall IT day-to-day operations to improve infrastructure costs, performance and end- user satisfaction. Able to work with cutting-edge technology and assimilate information rapidly. Individual thinker and ability to work independently with little or no oversight. Strong interpersonal and articulation skills both spoken and written. Strong problem-solving and communication skills Practical experience in building IT infrastructure strategy in collaboration with business departments and vendors. Managing IT staff and IT Infra equipment with in-depth knowledge of servers, databases, storage, network, backup and HW/SW components. Should possess knowledge of RedHat OpenShift Container platform along with knowledge of Kubernetes and OS administration of RHEL & Windows. Practical experience in handling IT infrastructure with working knowledge of replication, storage provisioning, IP subnetting, backup policies and OS hardening. Working knowledge of Cloudera in Hadoop (Big Data) environment. Should have practical experience in managing on-premises IT Infrastructure & hosting of application in on-premises DC. Should have service management knowledge of handling incident, changes, problem with ability to troubleshoot complex problems by providing RCA. Should translate complex ideas for non-technical staff/customers by empowering learning and knowledge transfer. - Should have good knowledge of vendor, stakeholder and SLA management. Analytical thinking, communication, teamwork, relationship management, subject matter expertise, Soft skills and service delivery commitments. Industry Technology, ITES, Shared Services or Banking organization Responsibilities To Build infrastructure strategy in collaboration with business departments. Involve in all IT Infra related activities and Infra RFP creation, vendor evaluation. Assist vendor team with infra related discussions and defining the infrastructure requirement. Responsible for overseeing the daily operations of the technical support team as well as participating as an active member of the team. Maintain/track records of daily reporting problems & resolutions and actions taken for user issues. Provide timely resolution for ITSM service tickets raised to maintain SLA commitments. Check, update, and track IT Asset inventory. Work to create any relevant support material for the team. Ensure that all customer inquiries and issues are solved correctly and in a prompt and professional manner. Review all technical support-related processes and documentation for continuous improvement. Manage staff and network/server equipment. Should participate and manage the DR-Drill along with documentation of BCP plans and creation of SOPs for various IT process. Understand the application flow and support to troubleshoot application related issues. Follow change management & organization process. Actively participate in planning & execution of activities, Collaborating with the team on future direction and opportunities for new technology. Should provide regular update to senior management & client with good communication skills. Must Have Knowledge in ITSM tools, patch, backup, archival & restoration management, operating system, Antivirus, Security solutions In depth knowledge of servers and networks, data organization, Linux & Microsoft server. Good To Have Conceptual knowledge of Big data & RDBMS. (CCNA or ITIL or RHEL, SAN/NAS, CCNA, Comptia, Microsoft Certified preferred.) Employment Type All positions are on fixed term contract on a full-time basis exclusively for ReBIT, initially for a period of five years, extendable by mutual consent Location : Navi Mumbai (Kharghar/ Belapur) (ref:hirist.tech)

Position Description Company Profile: Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. Job Title: Cloud Engineer Junior Position: Software Engineer Experience: 2- 5 Years Category: Software Development/ Engineering Shift: Timing/rotation etc. details Main location: India, Telangana, Hyderabad Position ID: Employment Type: Full Time Position Description: We are looking for an experienced Cloud Engineer - Entry Level (2-5 years) to join our team. The ideal candidate should be passionate about coding and developing scalable and high-performance applications. You will work closely with our Infra team, designers, and other members of the team to deliver quality solutions that meet the needs of our clients. Your future duties and responsibilities Support in maintaining the company's cloud infrastructure in line with the latest industry standards. Perform Linux operating system patch upgrades to ensure optimal performance and security. Assist in configuring and managing security settings and protocols to protect cloud systems and data. Troubleshoot and resolve issues related to cloud infrastructure, including system failures, security breaches, and network issues. Collaborate with the IT team to develop and implement cloud strategies and solutions. Monitor and analyze system performance, including troubleshooting and resolving any issues. Stay up to date with the latest industry trends and advancements in cloud computing and Linux operating systems. Ensure all cloud operations comply with regulatory requirements and company policies. Familiarity with standard IT security practices such as encryption, certificates, and key management. Understanding and experience with containers. Knowledge of networking Required Qualifications To Be Successful In This Role Must-Have Skills: A minimum of 1 years’ experience as a Cloud Engineer or similar role in cloud computing. Knowledge of Linux command-line interface (CLI) Basic programming / scripting knowledge in Bash, Ansible Knowledge of Linux operating systems and experience with system patch upgrades is an asset Understanding of cloud security configurations and protocols. Problem-solving skills and the ability to troubleshoot complex cloud system issues. Strong communication skills and the ability to work effectively in a team. Knowledge of cloud computing technologies and current computing trends. Familiarity with standard IT security practices such as encryption, certificates, and key management. Understanding and experience with containers. Knowledge of networking. Good-to-Have Skills: Experience with cloud platforms such as AWS or Azure or Oracle Relevant professional certifications such as Azure Fundamentals , AWS Certified Cloud Practitioner, or Oracle Cloud Infrastructure 2024 Foundations Associate. Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.

1. Network Inspection and Preventive Maintenance: Conduct routine inspections of fiber optic cables, including both underground and aerial routes. Identify potential risks to the cable infrastructure such as physical damage, rodent interference, or environmental wear. 2. Fault Identification and Diagnostics: Proficient in diagnostic tools such as: OTDR (Optical Time-Domain Reflectometer) to pinpoint faults and measure fiber continuity. Power Meters and Light Sources for signal strength analysis. Locate faults such as fiber cuts, bending losses, or connector defects, and assess their impact on network performance. 3. Fiber Splicing and Termination: Knowledge of fusion splicing for check proper cable termination using connectors like SC, LC, ST, or FC at patch panels and closures and ensure minimal insertion loss and optimal signal strength through high-quality splicing and termination. 4. Cable Route Maintenance: Maintain Right of Way (ROW) for underground cables, ensuring they are not obstructed or damaged by construction activities or environmental conditions. Inspect aerial cables for sagging, loose hardware, or potential interference. Implement protective measures for cables in high-risk areas. 5. Emergency Response and Repairs: Respond promptly to network outages, service interruptions, or emergency fault conditions. Quickly mobilize tools, equipment, and resources to restore service, adhering to established response time metrics. Collaborate with team members to perform fiber restoration efficiently. 6. Safety and Compliance: Ensure all maintenance activities are compliant with safety guidelines, environmental regulations, and industry standards. Use proper protective gear and equipment during maintenance tasks to avoid accidents.

We’re AtkinsRéalis, a world class Engineering Services and Nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services company dedicated to engineering a better future for our planet and its people. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in key strategic sectors. News and information are available at www.atkinsrealis.com or follow us on LinkedIn. Our teams take great pride in delivering some of the world’s most prestigious projects. This success is driven by our talented people, whose diverse perspectives, expertise, and knowledge set us apart. Join us and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents and expertise. When it comes to work-life balance, AtkinsRéalis is a great place to be. So, let's discuss how our flexible and remote working policies can support your priorities. We're passionate about are work while valuing each other equally. So, ask us about some of our recent pledges for Women's Equality and being a 'Disability Confident' and 'Inclusive Employer’. JobSummary As an Infrastructure Systems Analyst, your primary role will be: Server patching via SCCM and troubleshooting patch failures. Vulnerability remediation across the environment in a timely and efficient manner. Monitoring and supporting the organization’s SCCM infrastructure. This role suits an individual with experience in supporting SCCM environments and proven experience in troubleshooting server patching issues and vulnerabilities remediation within a large organization. Role Responsibilities SCCM administration, including infrastructure monitoring and performing daily health checks. Deploying security patches on all servers using SCCM and ensuring they are up to date with the latest patches. Troubleshooting failed auto-patch deployments via SCCM and performing manual patch installations, upgrades, and configurations in accordance with company policies and procedures. Collaborating with global teams, including application and server owners, to remediate server vulnerabilities. Deploying software applications and packages on all servers across the enterprise. Updating documentation for server patching and vulnerability remediation procedures and best practices as necessary. The above may be revised based on business requirements. Essential Technical Requirements At least 5-6 years’ experience working in an IT services organization. At least 5 years’ hands-on experience as an SCCM administrator in a large-scale environment. Managing and monitoring SCCM infrastructure. Good experience in SCCM client troubleshooting and patch failures via SCCM. Good experience in SCCM packages, applications, and collections. Good knowledge of SCCM SQL queries and PowerShell scripting. At least 2 years’ hands-on experience in Windows Server administration, patching, and vulnerability remediation. Knowledge of ITIL incident, problem, and change management processes. Experience in working with global teams. Any additional technical skills that the business needs will be an added advantage. Educational Qualification Diploma or higher degree. What We Can Offer You Varied, interesting and meaningful work. A hybrid working environment with flexibility and great opportunities. Opportunities for training and, as the team grows, career progression or sideways moves. An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual. Why work for AtkinsRéalis? We at AtkinsRéalis are committed to developing its people both personally and professionally. Our colleagues have the advantage of access to a high ranging training portfolio and development activities designed to help make the best of individual’s abilities and talents. We also actively support staff in achieving corporate membership of relevant institutions. Meeting Your Needs To help you get the most out of life in and outside of work, we offer employees ‘Total Reward’. Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview, and we’ll discuss any adjustments you might need. Additional Information We are an equal opportunity, drug-free employer committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. We care about your privacy and are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data. Link: Equality, diversity & inclusion | Atkins India (atkinsrealis.com)

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Hands on experience on Citrix XenApp/XenDesktop in medium to large enterprise environments Knowledge of designing, deploying, and troubleshooting an enterprise XenApp/XenDesktop infrastructure. Level 2 experience in implementing and supporting XenApp, XenDesktop, Provisioning Services and Windows operating systems. Hands on knowledge on VMware/XenServer/Hyper-V management and Administration Excellent knowledge on Dev,Test,pre-production and Production environment and best practices. Excellent knowledge on Citrix XenApp\XenDesktop patch management and best practices Excellent knowledge on Application streaming and streaming profiler Understanding of NetScaler features and deployment scenarios Hands on knowledge on Citrix Director & Monitoring tool installation and administration Excellent knowledge on different profile management solution and troubleshooting Good written and oral communication skills, detail oriented approach to problem solving. Good knowledge on handling Citrix database (1.) Incident Management + Change Management (Planning & Execution) On - call Escalation Root cause analysis / Problem Management + Capicity / Architectural Management SLA compliance for tickets Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description Your Opportunity We are looking for flexible and open-minded experts, able to work with different technologies, and address complex architectures, on premises, cloud, or Hybrid environments. We are looking for engineers who can quickly learn, who are willing to work with new and innovative products and solutions and who are capable of interacting and collaborating with people in different global teams to provide the best-tailored solution to Oracle customers. The engineer will join Fusion Middleware Global Expertise Center , a team that centrally delivers proactive and reactive services for any country across the world. We are offering a professional context where engineers can develop themselves constantly and where they can always be in touch with the most innovative technologies both in on-prem and in cloud environments. Customer Success Services (CSS) is an organization providing tailored mission critical support services for the full Oracle Product Stack. CSS understands the customer's needs and helps them to increase availability, improve performance, mitigate risk and save cost. Your Qualifications Minimum of 8+ years of working with Oracle FMW products, Experience with highly available environments in areas like: installation and configuration, patching, administration, monitoring, troubleshooting. Products knowledge where the candidate must have real hands-on experience (bold ones are a must): Oracle Unified Directory (Directory services and Proxy servers) LDAP Protocols LDAP Command Line Interface (CLI) Public Key Infrastructure (PKI) WebLogic Server Linux and Shell scripting ITIL Knowledge (Incident/Change/Problem) ITIL tool – SNOW – Creating Change requests and run sheets Oracle Identity Manager (OIM) and Oracle Access Manager (OAM) Additional Requirements University Degree, Excellent communication and technical documentation writing skills, Fluent in English (other additional languages like Spanish and German will be also valued), Development background will be considered added value, Availability to travel and work onsite at customers. Benefits A competitive salary, A stimulating environment where you create your own career path, Professional development, training and tools that enable you to grow, A collaborative team, An Employee Assistance Program to support your health, Employee resource groups that champion our diverse communities, An inclusive culture that celebrates what makes you unique, Core benefits such as medical insurance and access to retirement planning. Career Level - IC3 Responsibilities As a Senior Technical Engineer, you will interact with the customer's IT staff on a regular basis. Either from a remote location or at the client's site, you will be supporting the resolution of complex technical problems the customer faces. You should be highly experienced in the Oracle products mentioned in the Job Description. You will be expected to work with only general guidance from management, while advising management on progress/status. Here are some of the responsibilities you will be assigned, hands-on work on the customer environments: Monitoring Oracle Unified Directory (OUD) services using automated scripts and perform action/fix on notifications received, Troubleshoot user and application Authentication issues in OUD, Support for application off-boarding, Investigate issues related to SSL certificates, Initial diagnosis of any incident assigned. Analyze and fix, if issue is not related to OUD, redirect the issue to the relevant team, Extract evidence for Auditing, OIM/OUD synchronization issues when user account is not in sync, Planning and deployment of OUD patches in Non-Prod and Prod environments, Plan and perform SSL Renewals based on Notification received, Create change records and attend CAB meetings to review and approve change records, Execute change records, Participate in Incident triage, fix and participate in any follow-up problem management meetings, Provide support to any integrated application for connectivity issue to OUD, Password rotation for admin accounts, Apply latest OUD patch quarterly upon the CPU release, Recommend the downsize/expand the current environment as needed. Additionally, you will have to collaborate internally with the team, ensuring the below is done: Identify required/recommended actions as main output of service delivery, based on own knowledge and experience, Analyze, troubleshoot and solve, whenever feasible, the issues the customer may face using Oracle products, Deliver high quality technical results to CSS Customers, Escalate at the right time customer issues to Technical Account Manager where relevant, Ensure adherence to internal methodology, tools and quality standards, Actively participate on Services development, Stay updated with the latest security trends, threats and technologies, Actively collaborate with other engineers in the team or in other teams to share knowledge and experiences, which can benefit CSS Business results. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Description Your Opportunity We are looking for flexible and open-minded experts, able to work with different technologies, and address complex architectures, on premises, cloud, or Hybrid environments. We are looking for engineers who can quickly learn, who are willing to work with new and innovative products and solutions and who are capable of interacting and collaborating with people in different global teams to provide the best-tailored solution to Oracle customers. The engineer will join Fusion Middleware Global Expertise Center , a team that centrally delivers proactive and reactive services for any country across the world. We are offering a professional context where engineers can develop themselves constantly and where they can always be in touch with the most innovative technologies both in on-prem and in cloud environments. Customer Success Services (CSS) is an organization providing tailored mission critical support services for the full Oracle Product Stack. CSS understands the customer's needs and helps them to increase availability, improve performance, mitigate risk and save cost. Your Qualifications Minimum of 8+ years of working with Oracle FMW products, Experience with highly available environments in areas like: installation and configuration, patching, administration, monitoring, troubleshooting. Products knowledge where the candidate must have real hands-on experience (bold ones are a must): Oracle Unified Directory (Directory services and Proxy servers) LDAP Protocols LDAP Command Line Interface (CLI) Public Key Infrastructure (PKI) WebLogic Server Linux and Shell scripting ITIL Knowledge (Incident/Change/Problem) ITIL tool – SNOW – Creating Change requests and run sheets Oracle Identity Manager (OIM) and Oracle Access Manager (OAM) Additional Requirements University Degree, Excellent communication and technical documentation writing skills, Fluent in English (other additional languages like Spanish and German will be also valued), Development background will be considered added value, Availability to travel and work onsite at customers. Benefits A competitive salary, A stimulating environment where you create your own career path, Professional development, training and tools that enable you to grow, A collaborative team, An Employee Assistance Program to support your health, Employee resource groups that champion our diverse communities, An inclusive culture that celebrates what makes you unique, Core benefits such as medical insurance and access to retirement planning. Career Level - IC3 Responsibilities As a Senior Technical Engineer, you will interact with the customer's IT staff on a regular basis. Either from a remote location or at the client's site, you will be supporting the resolution of complex technical problems the customer faces. You should be highly experienced in the Oracle products mentioned in the Job Description. You will be expected to work with only general guidance from management, while advising management on progress/status. Here are some of the responsibilities you will be assigned, hands-on work on the customer environments: Monitoring Oracle Unified Directory (OUD) services using automated scripts and perform action/fix on notifications received, Troubleshoot user and application Authentication issues in OUD, Support for application off-boarding, Investigate issues related to SSL certificates, Initial diagnosis of any incident assigned. Analyze and fix, if issue is not related to OUD, redirect the issue to the relevant team, Extract evidence for Auditing, OIM/OUD synchronization issues when user account is not in sync, Planning and deployment of OUD patches in Non-Prod and Prod environments, Plan and perform SSL Renewals based on Notification received, Create change records and attend CAB meetings to review and approve change records, Execute change records, Participate in Incident triage, fix and participate in any follow-up problem management meetings, Provide support to any integrated application for connectivity issue to OUD, Password rotation for admin accounts, Apply latest OUD patch quarterly upon the CPU release, Recommend the downsize/expand the current environment as needed. Additionally, you will have to collaborate internally with the team, ensuring the below is done: Identify required/recommended actions as main output of service delivery, based on own knowledge and experience, Analyze, troubleshoot and solve, whenever feasible, the issues the customer may face using Oracle products, Deliver high quality technical results to CSS Customers, Escalate at the right time customer issues to Technical Account Manager where relevant, Ensure adherence to internal methodology, tools and quality standards, Actively participate on Services development, Stay updated with the latest security trends, threats and technologies, Actively collaborate with other engineers in the team or in other teams to share knowledge and experiences, which can benefit CSS Business results. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You provide software and application expertise and analysis to support implementation of the strategy and the solution. How You Will Contribute You will provide expert consultation for a specific software or application, leading on issues and resolutions, optimizing service delivery to meet business demands and the service operations strategy. To excel in this role, you will recommend steps to optimize investments and benefits and to mitigate risks for a specific application. In addition, you will identify suppliers, evaluate them, on-board new vendors, and oversee them, work with project resources to provide design collateral and to configure software components that are aligned with security policy and governance, ensure adherence configuration standards and processes, and share your knowledge of the technology with relevant stakeholders. What You Will Bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: Working with multiple vendors and encouraging collaboration for a specific software or application Working on complex projects Stakeholder management and influencing skills Service delivery, support and excellence Project management Working in a global IT function with regional or global responsibilities in an environment similar to Mondelēz International Working with IT outsourcing providers using frameworks such as the IT International Library Working with internal and external teams and leading when necessary More About This Role Education / Certifications: University degree, preferably in IT. Having any degree in Finance would be an added advantage. Proven English language proficiency Experience: Strong expertise in SAP Analytics Cloud with experience of minimum 2-3 implementations Min 4-6 years of experience in SAP analytics cloud. Integration / Security / Dashboarding experience would be an added advantage Experience in planning and consolidation tools and its integration with SAP ECC, S4, Cloud services.. Understanding of FP&A business processes with business engagement skills Experience of data warehousing concepts and analytical tools like Tableau, Alteryx & Power BI. Experience or awareness of Cloud services and functionalities and its used cases for Finance domain No Relocation support available Business Unit Summary At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands globally and locally including many household names such as Oreo , belVita and LU biscuits; Cadbury Dairy Milk , Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum. Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Software & Applications Technology & Digital

Job Description Understand the requirements quickly, architect and design test strategies, provide effort estimations as inputs to SOWs using best QA practices, peer review and take it all the way to production releases while collaborating with development engineers, stakeholders and the build/release team. Use of collaborative tools like Confluence wiki, JIRA Participate in problem solving and providing RCA with business tester, ORMB product team Provide assistance to ORMB solution architect in business configuration in ORMB Provide assistance to customer for creating SR with product team with proper analysis. Co-ordination with product team, managed services team for release management, Patch deployment. Support in stabilizing production billing runs. Lead the Parallel run execution where legacy system or old ORMB version results will compared with latest ORMB version. Lead the scope, testing, configuration discussion with customer’s team, partner team Plan and Conduct the internal trainings, Train the training session. Participate and Lead internal initiative for creating consulting accelerators, re-usable assets, configurations. Work with product team to explain functional gaps. Provide test requirements and recommendations for product quality and testability.. Test Planning, Test Design, Test Execution and Defect Reporting & Tracking. Responsibilities Understand the requirements quickly, architect and design test strategies, provide effort estimations as inputs to SOWs using best QA practices, peer review and take it all the way to production releases while collaborating with development engineers, stakeholders and the build/release team. Use of collaborative tools like Confluence wiki, JIRA Participate in problem solving and providing RCA with business tester, ORMB product team Provide assistance to ORMB solution architect in business configuration in ORMB Provide assistance to customer for creating SR with product team with proper analysis. Co-ordination with product team, managed services team for release management, Patch deployment. Support in stabilizing production billing runs. Lead the Parallel run execution where legacy system or old ORMB version results will compared with latest ORMB version. Lead the scope, testing, configuration discussion with customer’s team, partner team Plan and Conduct the internal trainings, Train the training session. Participate and Lead internal initiative for creating consulting accelerators, re-usable assets, configurations. Work with product team to explain functional gaps. Provide test requirements and recommendations for product quality and testability.. Test Planning, Test Design, Test Execution and Defect Reporting & Tracking. Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

End to end support on desktop issues. Laptop support Application Installation and troubleshooting Patch installation and AV troubleshooting. Basic day to day activities related to End user computing Must have decent communication.

Meet the Team The Cisco Solutions Engineering business group is dedicated to crafting and delivering coordinated technology solutions that address the multifaceted needs of businesses. By working closely with customers, the group identifies specific challenges and offers innovative solutions using Cisco's comprehensive range of networking, security, and teamwork products. With a blend of technical expertise and a customer-focused approach, Cisco Solutions Engineering strives to improve business operations and facilitate digital transformation across multiple industries. Your Impact As an Account Executive (AE) in Cisco's Networking Team, you will be instrumental in advancing Cisco's mission to simplify technology by driving networking bookings within your designated territory in India. This role involves collaborating with account teams and partners to address customer business challenges through consultative selling, thereby improving market competitiveness. Key responsibilities include developing a reliable pipeline of opportunities across short, mid, and long-term horizons to support business objectives, crafting solutions to address customer needs, maintaining a comprehensive understanding of the competitive landscape, and strategies, closing deals to stay competitive, and leading detailed and accurate forecasting efforts. Minimum Qualifications We are seeking an Account Executive with Minimum bachelor’s degree or equivalent experience with total of 10+ years and relevant 5+ years of successful technology sales experience in field sales. Good experience in a technology company specializing in Wireless, Routing, Switching, and IOT Strong decision-making skills affecting customer and business goals. Excellent abilities for identifying innovative solutions. Proven understanding of the Networking market and competitive landscape. Outstanding interpersonal skills for communicating complex concepts and influencing others. Preferred Qualification: Ability to work independently and lead projects or programs within a function Outstanding interpersonal skills to communicate complex concepts and influence others Certification in Cisco Networking Products is advantageous #WeAreCisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!"

We require an Intune SME Engineer to contribute to the evolution of Mobility Services. The job requires considerable depth and breadth of technical knowledge. Experience of designing, documenting, and supporting IT infrastructure solutions in a large organization is necessary. Experience of mobile solutions is desirable but not essential if the applicant can demonstrate a passion for mobile technology. Preferred candidates – Experienced Profiles for Intune sourced from Microsoft and Google . Client is looking out for engineering background, and they want to focus on candidates from Microsoft., the billing levels immaterial as they are ready to hire resources even at ED level provided the candidate is right and location- Pune/Hyd. Experience: 12+ Relevant Years of experience. Support the Surface release builds and documentation. Provide 3rd level support for all technical issues. Knowledge transfer / documentation. Maintain a knowledge database. Develop and create End user assist articles. Define workarounds for known errors and initiate process improvements and documentation. Assist with overall risk reduction and exposure. Expert-level Windows OS build architecture and deployment experience, including customization and “branding” of Windows OS. Windows Autopilot deployment experience using Azure/Intune. Experience in configuring and managing Configuration profiles, Compliance Policies, Defender policies, Firewall rules, etc. Device management of Windows OS. Bonus if good knowledge or exposure of iOS/iPads and MacOS. Excellent knowledge on creating packages using PowerShell App Deployment Toolkit (PSADT) Excellent knowledge and understanding of Vulnerability/Patch Management and security hardening. Good understanding on Device and User based Certificates (SCEP and NDES). Provide compliance related designs and automation where possible. Good understanding of controls and settings with Intune MDM Policies Your team: You’ll be working with the Intune Engineering team, who are based in London Your expertise: • Ideally 10 years of hands-on experience on Microsoft Windows components. • Expert-level understanding of Microsoft Intune. • Expert understanding of modern Windows client Operating Systems • Strong understanding of computer networking principles (e.g. TCP/IP, DNS, firewalls) and mobile networking principles (e.g. GSM, LTE, Wi-Fi) • Strong understanding of IT security principles. • Good understanding of PowerShell scripting skills. • Excellent report-writing and documentation skills, good verbal communication. • Strong troubleshooting ability with extensive hands-on IT support experience, both back-end and user-facing • Experience within the financial services sector and/or a global organisation • Ability to solve complex issues, good at problem statement analysis and solution design thinking • Confident communicator that can explain technology to non-technical audiences

Job Description We're looking for a talented Cloud Oracle DBA. We're after curious mind, good interpersonal skills, and excellent technical skills in the area of Cloud DBA admin, a good set of hardware (ZDLRA/ZFS) skills is an added advantage. We're after someone who can troubleshoot, apply changes, fix Exa Cloud@customer related problems, think at scale. You should know how Databases, Exadatas are built, what's their memory setup, how processes are interlinked, how to patch it, where to look for errors, what are key activities you need to perform. You should also think at scale, how to manage Exadata cloud@customer connected to hundreds of DBs, mission critical systems. This is a hand-on job.Work with Oracle*s world class technology to develop, implement, and support Oracle*s global infrastructure. May have project lead role. BS or equivalent experience in programming on enterprise or department servers or systems. RAC, ASM, Data Guard are mandatory skills. It is 24/7 operations. Responsibilities We're looking for a talented Cloud Oracle DBA. We're after curious mind, good interpersonal skills, and excellent technical skills in the area of Cloud DBA admin, a good set of hardware (ZDLRA/ZFS) skills is an added advantage. We're after someone who can troubleshoot, apply changes, fix Exa Cloud@customer related problems, think at scale. You should know how Databases, Exadatas are built, what's their memory setup, how processes are interlinked, how to patch it, where to look for errors, what are key activities you need to perform. You should also think at scale, how to manage Exadata cloud@customer connected to hundreds of DBs, mission critical systems. This is a hand-on job.Work with Oracle*s world class technology to develop, implement, and support Oracle*s global infrastructure. May have project lead role. BS or equivalent experience in programming on enterprise or department servers or systems. RAC, ASM, Data Guard are mandatory skills. It is 24/7 operations. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Description We're looking for a talented Cloud Oracle DBA. We're after curious mind, good interpersonal skills, and excellent technical skills in the area of Cloud DBA admin, a good set of hardware (ZDLRA/ZFS) skills is an added advantage. We're after someone who can troubleshoot, apply changes, fix Exa Cloud@customer related problems, think at scale. You should know how Databases, Exadatas are built, what's their memory setup, how processes are interlinked, how to patch it, where to look for errors, what are key activities you need to perform. You should also think at scale, how to manage Exadata cloud@customer connected to hundreds of DBs, mission critical systems. This is a hand-on job.Work with Oracle*s world class technology to develop, implement, and support Oracle*s global infrastructure. May have project lead role. BS or equivalent experience in programming on enterprise or department servers or systems. RAC, ASM, Data Guard are mandatory skills. It is 24/7 operations. Responsibilities We're looking for a talented Cloud Oracle DBA. We're after curious mind, good interpersonal skills, and excellent technical skills in the area of Cloud DBA admin, a good set of hardware (ZDLRA/ZFS) skills is an added advantage. We're after someone who can troubleshoot, apply changes, fix Exa Cloud@customer related problems, think at scale. You should know how Databases, Exadatas are built, what's their memory setup, how processes are interlinked, how to patch it, where to look for errors, what are key activities you need to perform. You should also think at scale, how to manage Exadata cloud@customer connected to hundreds of DBs, mission critical systems. This is a hand-on job.Work with Oracle*s world class technology to develop, implement, and support Oracle*s global infrastructure. May have project lead role. BS or equivalent experience in programming on enterprise or department servers or systems. RAC, ASM, Data Guard are mandatory skills. It is 24/7 operations. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Description We're looking for a talented Cloud Oracle DBA. We're after curious mind, good interpersonal skills, and excellent technical skills in the area of Cloud DBA admin, a good set of hardware (ZDLRA/ZFS) skills is an added advantage. We're after someone who can troubleshoot, apply changes, fix Exa Cloud@customer related problems, think at scale. You should know how Databases, Exadatas are built, what's their memory setup, how processes are interlinked, how to patch it, where to look for errors, what are key activities you need to perform. You should also think at scale, how to manage Exadata cloud@customer connected to hundreds of DBs, mission critical systems. This is a hand-on job.Work with Oracle*s world class technology to develop, implement, and support Oracle*s global infrastructure. May have project lead role. BS or equivalent experience in programming on enterprise or department servers or systems. RAC, ASM, Data Guard are mandatory skills. It is 24/7 operations. Responsibilities We're looking for a talented Cloud Oracle DBA. We're after curious mind, good interpersonal skills, and excellent technical skills in the area of Cloud DBA admin, a good set of hardware (ZDLRA/ZFS) skills is an added advantage. We're after someone who can troubleshoot, apply changes, fix Exa Cloud@customer related problems, think at scale. You should know how Databases, Exadatas are built, what's their memory setup, how processes are interlinked, how to patch it, where to look for errors, what are key activities you need to perform. You should also think at scale, how to manage Exadata cloud@customer connected to hundreds of DBs, mission critical systems. This is a hand-on job.Work with Oracle*s world class technology to develop, implement, and support Oracle*s global infrastructure. May have project lead role. BS or equivalent experience in programming on enterprise or department servers or systems. RAC, ASM, Data Guard are mandatory skills. It is 24/7 operations. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Summary Job description ServiceNow Developer – Production Support (Location: India | Remote/Hybrid) Experience Required: 3+ Years Engagement Type: Contract Location Preference: India (Remote/Hybrid flexibility depending on project need) 🔍 Job Summary: We are seeking a ServiceNow Developer – Production Support professional with a strong technical foundation and problem-solving mindset to support and enhance our ServiceNow platform. You’ll be responsible for ensuring system stability, performance, and handling day-to-day platform issues across ITSM modules and integrations. 🛠️ Key Responsibilities: Provide L2/L3 production support for ServiceNow issues including incidents, problems, and service requests Troubleshoot ITSM modules: Incident, Problem, Change, Request, Knowledge Debug scripts (Client Scripts, Business Rules, UI Policies, Script Includes) Maintain and enhance Service Portal (widgets, catalog items, UI components) Monitor and resolve issues in REST/SOAP integrations, MID Server, etc. Implement minor enhancements using Flow Designer, Workflows, UI Policies Participate in patching, upgrades, and regression testing Adhere to ITIL practices, SLAs, and compliance requirements Maintain knowledge base and technical documentation ✅ Required Skills: 3+ years of hands-on ServiceNow development experience Strong expertise in JavaScript, server/client-side scripting Deep understanding of ITSM modules and CMDB Experience with Service Portal and custom widgets Integration experience: REST, SOAP, LDAP, MID Server Familiar with Flow Designer, ACLs, UI Scripts, Notifications Exposure to Agile/ITIL environments Strong communication and analytical skills 🎓 Certifications: ServiceNow Certified System Administrator (CSA) – Mandatory ServiceNow Certified Application Developer (CAD) – Preferred 🌐 Nice-to-Have Skills: Experience with Performance Analytics, Virtual Agent, or App Engine Studio Knowledge of ServiceNow upgrade/patch management processes 🤝 Soft Skills: Excellent troubleshooting and root cause analysis abilities Proactive, self-driven, and customer-focused approach Strong collaboration and documentation habits Ability to work independently or in cross-functional teams

Summary Job description ServiceNow Developer – Production Support (Location: India | Remote/Hybrid) Experience Required: 3+ Years Engagement Type: Contract Location Preference: India (Remote/Hybrid flexibility depending on project need) 🔍 Job Summary: We are seeking a ServiceNow Developer – Production Support professional with a strong technical foundation and problem-solving mindset to support and enhance our ServiceNow platform. You’ll be responsible for ensuring system stability, performance, and handling day-to-day platform issues across ITSM modules and integrations. 🛠️ Key Responsibilities: Provide L2/L3 production support for ServiceNow issues including incidents, problems, and service requests Troubleshoot ITSM modules: Incident, Problem, Change, Request, Knowledge Debug scripts (Client Scripts, Business Rules, UI Policies, Script Includes) Maintain and enhance Service Portal (widgets, catalog items, UI components) Monitor and resolve issues in REST/SOAP integrations, MID Server, etc. Implement minor enhancements using Flow Designer, Workflows, UI Policies Participate in patching, upgrades, and regression testing Adhere to ITIL practices, SLAs, and compliance requirements Maintain knowledge base and technical documentation ✅ Required Skills: 3+ years of hands-on ServiceNow development experience Strong expertise in JavaScript, server/client-side scripting Deep understanding of ITSM modules and CMDB Experience with Service Portal and custom widgets Integration experience: REST, SOAP, LDAP, MID Server Familiar with Flow Designer, ACLs, UI Scripts, Notifications Exposure to Agile/ITIL environments Strong communication and analytical skills 🎓 Certifications: ServiceNow Certified System Administrator (CSA) – Mandatory ServiceNow Certified Application Developer (CAD) – Preferred 🌐 Nice-to-Have Skills: Experience with Performance Analytics, Virtual Agent, or App Engine Studio Knowledge of ServiceNow upgrade/patch management processes 🤝 Soft Skills: Excellent troubleshooting and root cause analysis abilities Proactive, self-driven, and customer-focused approach Strong collaboration and documentation habits Ability to work independently or in cross-functional teams

Summary Job description ServiceNow Developer – Production Support (Location: India | Remote/Hybrid) Experience Required: 3+ Years Engagement Type: Contract Location Preference: India (Remote/Hybrid flexibility depending on project need) 🔍 Job Summary: We are seeking a ServiceNow Developer – Production Support professional with a strong technical foundation and problem-solving mindset to support and enhance our ServiceNow platform. You’ll be responsible for ensuring system stability, performance, and handling day-to-day platform issues across ITSM modules and integrations. 🛠️ Key Responsibilities: Provide L2/L3 production support for ServiceNow issues including incidents, problems, and service requests Troubleshoot ITSM modules: Incident, Problem, Change, Request, Knowledge Debug scripts (Client Scripts, Business Rules, UI Policies, Script Includes) Maintain and enhance Service Portal (widgets, catalog items, UI components) Monitor and resolve issues in REST/SOAP integrations, MID Server, etc. Implement minor enhancements using Flow Designer, Workflows, UI Policies Participate in patching, upgrades, and regression testing Adhere to ITIL practices, SLAs, and compliance requirements Maintain knowledge base and technical documentation ✅ Required Skills: 3+ years of hands-on ServiceNow development experience Strong expertise in JavaScript, server/client-side scripting Deep understanding of ITSM modules and CMDB Experience with Service Portal and custom widgets Integration experience: REST, SOAP, LDAP, MID Server Familiar with Flow Designer, ACLs, UI Scripts, Notifications Exposure to Agile/ITIL environments Strong communication and analytical skills 🎓 Certifications: ServiceNow Certified System Administrator (CSA) – Mandatory ServiceNow Certified Application Developer (CAD) – Preferred 🌐 Nice-to-Have Skills: Experience with Performance Analytics, Virtual Agent, or App Engine Studio Knowledge of ServiceNow upgrade/patch management processes 🤝 Soft Skills: Excellent troubleshooting and root cause analysis abilities Proactive, self-driven, and customer-focused approach Strong collaboration and documentation habits Ability to work independently or in cross-functional teams

Summary Job description ServiceNow Developer – Production Support (Location: India | Remote/Hybrid) Experience Required: 3+ Years Engagement Type: Contract Location Preference: India (Remote/Hybrid flexibility depending on project need) 🔍 Job Summary: We are seeking a ServiceNow Developer – Production Support professional with a strong technical foundation and problem-solving mindset to support and enhance our ServiceNow platform. You’ll be responsible for ensuring system stability, performance, and handling day-to-day platform issues across ITSM modules and integrations. 🛠️ Key Responsibilities: Provide L2/L3 production support for ServiceNow issues including incidents, problems, and service requests Troubleshoot ITSM modules: Incident, Problem, Change, Request, Knowledge Debug scripts (Client Scripts, Business Rules, UI Policies, Script Includes) Maintain and enhance Service Portal (widgets, catalog items, UI components) Monitor and resolve issues in REST/SOAP integrations, MID Server, etc. Implement minor enhancements using Flow Designer, Workflows, UI Policies Participate in patching, upgrades, and regression testing Adhere to ITIL practices, SLAs, and compliance requirements Maintain knowledge base and technical documentation ✅ Required Skills: 3+ years of hands-on ServiceNow development experience Strong expertise in JavaScript, server/client-side scripting Deep understanding of ITSM modules and CMDB Experience with Service Portal and custom widgets Integration experience: REST, SOAP, LDAP, MID Server Familiar with Flow Designer, ACLs, UI Scripts, Notifications Exposure to Agile/ITIL environments Strong communication and analytical skills 🎓 Certifications: ServiceNow Certified System Administrator (CSA) – Mandatory ServiceNow Certified Application Developer (CAD) – Preferred 🌐 Nice-to-Have Skills: Experience with Performance Analytics, Virtual Agent, or App Engine Studio Knowledge of ServiceNow upgrade/patch management processes 🤝 Soft Skills: Excellent troubleshooting and root cause analysis abilities Proactive, self-driven, and customer-focused approach Strong collaboration and documentation habits Ability to work independently or in cross-functional teams

Summary Job description ServiceNow Developer – Production Support (Location: India | Remote/Hybrid) Experience Required: 3+ Years Engagement Type: Contract Location Preference: India (Remote/Hybrid flexibility depending on project need) 🔍 Job Summary: We are seeking a ServiceNow Developer – Production Support professional with a strong technical foundation and problem-solving mindset to support and enhance our ServiceNow platform. You’ll be responsible for ensuring system stability, performance, and handling day-to-day platform issues across ITSM modules and integrations. 🛠️ Key Responsibilities: Provide L2/L3 production support for ServiceNow issues including incidents, problems, and service requests Troubleshoot ITSM modules: Incident, Problem, Change, Request, Knowledge Debug scripts (Client Scripts, Business Rules, UI Policies, Script Includes) Maintain and enhance Service Portal (widgets, catalog items, UI components) Monitor and resolve issues in REST/SOAP integrations, MID Server, etc. Implement minor enhancements using Flow Designer, Workflows, UI Policies Participate in patching, upgrades, and regression testing Adhere to ITIL practices, SLAs, and compliance requirements Maintain knowledge base and technical documentation ✅ Required Skills: 3+ years of hands-on ServiceNow development experience Strong expertise in JavaScript, server/client-side scripting Deep understanding of ITSM modules and CMDB Experience with Service Portal and custom widgets Integration experience: REST, SOAP, LDAP, MID Server Familiar with Flow Designer, ACLs, UI Scripts, Notifications Exposure to Agile/ITIL environments Strong communication and analytical skills 🎓 Certifications: ServiceNow Certified System Administrator (CSA) – Mandatory ServiceNow Certified Application Developer (CAD) – Preferred 🌐 Nice-to-Have Skills: Experience with Performance Analytics, Virtual Agent, or App Engine Studio Knowledge of ServiceNow upgrade/patch management processes 🤝 Soft Skills: Excellent troubleshooting and root cause analysis abilities Proactive, self-driven, and customer-focused approach Strong collaboration and documentation habits Ability to work independently or in cross-functional teams

Ability to communicate effectively in writing and orally. Ability to resolve interpersonal conflict and miscommunications. Plan and coordinate lifecycle and capacity management Must and in-depth experience in Palo Alto. Expert in Network Technologies: Cisco ACI, Nexus/Catalyst, AVI Load Balancer, Wiring. Expert in Micro-segmentation experience (ACI/NSX). Expertise in Telecom and networking (preference is i3) Experience with Cisco UCS infrastructure. Good hands-on in Storage Technologies: Pure, Cohesity. Experience managing and implementing identity providers and federated identity services. (Microsoft ADFS, SAML 2.0, Azure Authentication and Conditional Access) Experience architecting, deploying, and supporting technologies leveraging cloud-based platforms such as Microsoft Azure Networking. Experience with scripting, automation, and orchestration technologies to create efficiencies. PowerShell, Python, Puppet/Chef, Ansible, Terraform, etc. Experience performing enterprise level patch and vulnerability management. Job Type: Full-time Work Location: In person

Role - Cloud Database Engineer IV Skills - MS SQl + Cloud + Any secondary DB Shift - Should be ok for rotational - 24x7 Experience -Atleast 12 yrs of relevant exp. Job Profile Summary The Cloud Database Engineer Perform database engineering and administration activities including design, planning, configuration, monitoring, automation, self- serviceability, alerting, and space management, database backup and recovery. Plan computerized databases, including base definition, structure, documentation, long- range requirements, operational guidelines, and protection with a capacity to lead and advise on migration and modernization, discover, and execute workload migrations to Cloud (AWS/Azure/GCP). Key Responsibilities List Create, maintain, and use Standard Operating Procedures (SOP’s) for migration execution and ensure long term technical viability and optimization of production deployments and administration. Engage, Consult and Deliver based on interactive customer communications in streamlining project deliverables and scope of work. Capacity Planning: Forecast future database growth based on usage trends and plan for hardware and storage requirements accordingly to ensure scalability and optimal performance. Plan, Create, Manage and Deploy Effective High Availability and Disaster Recovery strategy/Runbooks Patch Management and Upgrades: Plan and execute Database software upgrades, patches, and service packs. Troubleshooting and Issue Resolution: Investigate and resolve complex database-related issues, including data corruption, performance problems, and connectivity challenges. Automation and Scripting: Contribute to automation scripts and tools to streamline repetitive tasks, improve efficiency, and reduce the risk of human errors. Monitoring and Alerting: Set up monitoring and alerting systems to proactively identify and address potential database issues before they become critical. Performance Analysis and Reporting: Generate performance reports and analysis for stakeholders and management to provide insights into the database environment's health and performance. Documentation: Maintain up-to-date documentation of database configurations, procedures, and troubleshooting steps Ticket Handling: Work to resolve Incident, Changes and Service request under the agreed client SLA. Problem Management: Responsible in resolving problem tickets by creating detailed RCA reports Participate in 24X7 production support for Database Operations. Hand’s on with using cloud tech tools such as AWS DMS, SMS, App Migration Service, Migration Hub, Azure Migrate, Data Migration Service, SQL Server DMA, Azure ASR, AWS DRS Migration from SQL server to/from Other RDBMS platform for PaaS models like AWS Aurora, AWS RDS, Azure Database, Azure MI, GCP Cloud SQL. Understanding Cloud basics and perform duties like security management, storage management, Backup Vaults, Key vaults, Server/DB Monitoring Cost Optimization: Compute and workload analysis, License enhancements and features. Knowledge List Proficient Skills in SQL Server Architecture, Installation and Configuration, Performance Tuning, High Availability and Disaster Recovery (HADR), Monitoring and Troubleshooting Database Migrations and Upgrades: Experience in planning and executing database migrations and upgrades, including version compatibility, testing, and minimizing downtime. Ability to Deploy, Manage and Troubleshoot HADR config in one of the following tech buckets SQL Server (Always On, FCI, Loshipping, Replication) MySQL or PostgreSQL( Master slave replication, InnoDB cluster Set) Homogeneous and Heterogeneous Migrations from/to between various Tech bucket (SQL Server and PostgreSQL or/ MySQL) SQL Server in the Cloud: Knowledge of deploying and managing SQL Server in cloud platforms such as Azure SQL Database and Amazon RDS. SQL Server Best Practices: Familiarity with industry best practices for SQL Server administration, including configuration settings, maintenance tasks, and disaster recovery strategies. Ability to communicate technical info and ideas so others will understand. Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations. About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace Technology Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Location: Hyderabad, Telangana Time type: Full time Job level: Associate Job type: Regular Category: Information Technology ID: JR114524 About us We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The GOC Analyst is responsible for performing technical analysis of issues and outages affecting RSM’s Core IT Systems. This role involves troubleshooting and resolving problems or, when necessary, escalating more complex issues to senior system administrators or network engineers. The analyst also researches and documents mitigation strategies while maintaining up-to-date knowledge of client technologies and their operational impact. Working in a 24x7 environment with critical uptime requirements, the GOC Analyst must effectively prioritize issue resolution. The role includes performing basic system administration tasks, such as network and system troubleshooting, and executing scripts to support operational needs. The GOC Analyst is responsible for performing technical analysis of issues and outages affecting RSM’s Core IT Systems. This role involves troubleshooting and resolving problems or, when necessary, escalating more complex issues to senior system administrators or network engineers. The analyst also researches and documents mitigation strategies while maintaining up-to-date knowledge of client technologies and their operational impact. Working in a 24x7 environment with critical uptime requirements, the GOC Analyst must effectively prioritize issue resolution. The role includes performing basic system administration tasks, such as network and system troubleshooting, and executing scripts to support operational needs. Continuously monitor servers, networks, LAN/WAN infrastructure, SD-WAN appliances, and other critical components using tools like SCOM, SolarWinds and Orion to detect anomalies, outages, and performance issues Respond promptly to alerts by troubleshooting server, network, and application issues, executing scripts if needed, and resolving or escalating incidents on a priority basis Manage support tickets through the ticketing system (ServiceNow), ensuring accurate tracking, SLA compliance, and the creation of runbooks, knowledge base articles, and incident documentation Escalate complex issues to senior engineers or specialized teams and coordinate with carriers, vendors, and service providers to resolve LAN/WAN-related incidents Work with cross-functional teams to resolve infrastructure issues and communicate with customers, end-users, and local technicians to provide updates and gather relevant information. Generate regular reports on system health, incidents, and performance trends while identifying recurring issues and recommending preventive measures Participate in scheduled maintenance, patch management, and upgrades, performing basic system administration tasks and executing troubleshooting scripts as needed Contribute to process optimization by ensuring alignment with ITIL standards and implementing best practices for incident and problem management. EDUCATION Professional Full-time Degree & Bachelor’s Degree in a related field is required. TECHNICAL SKILLS Proficient in using tools like SCOM, SolarWinds and Orion to monitor servers, network infrastructure, SD-WAN appliances, and LAN/WAN systems for performance and stability. Experienced in diagnosing and resolving server, network, and application issues through initial troubleshooting, executing scripts, and managing alerts efficiently. Skilled in managing and tracking support tickets through platforms like ServiceNow, ensuring SLA compliance and maintaining detailed documentation for each incident. Able to escalate complex issues to senior engineers while coordinating with vendors, service providers, and carriers for timely incident resolution. Competent in generating system health reports and documenting incidents, runbooks, knowledge base articles, and shift handover reports to ensure At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.