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10.0 years

0 Lacs

Trivandrum, Kerala, India

Remote

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Ping Federate - MFA – Senior - L3 Role: Technology Lead Job Title: L3 Career Level: Senior Job Summary The Security Analyst/ Security Senior Analyst role will be primarily responsible for the daily operations of monitoring and review of the Access Management application and underlying infrastructure. This role will be responsible for working with end users, vendors, security leads as well as the other support teams to ensure successful operations of the infrastructure. Key Responsibilities Incident/Service Request intake and assignment to other teams if required. Incident analysis Incident triaging Change Impact analysis. Respond, troubleshoot and implement resolutions for common issues. Respond to system outages. Maintain Incident remediation and prevention documentation. Interact with technical personnel and other teams as required. Initiate escalation procedure to resolve incidents. Produce service level reports. Monitor directory infrastructure for potential issues. Monitor backup. Coordinate or participate in individual or team projects. Write technical articles for internal knowledge base. Provide performance metrics as necessary. Adhere to stated SLA’s and ensuring high standards for quality regarding project documentation/activities. Deploy changes as per the instructions. Application validation after changes Qualifications Education Bachelor or college degree in related field or equivalent work experience Work Experience 5-10-year experience Skills Expertise: Basic problem diagnosis, troubleshoot and remediation. Must have at least 5 years of relevant experience working on Ping Federate. Have experience in installation, implementation, configuration, deployment & troubleshooting on SSO product -Ping Federate, PingOne, Ping Access and MFA products – PingID, RSA, Azure MFA etc. Knowledge of federation protocols – SAML, Oauth & OpenID. Should have at least 5 years of experience on Access Management product (any product Cloud/On-Premises products such as Ping Federate - SSO, MFA Products – PingID, Azure MFA, RSA etc) Ability to work on a variety of common technical aspects on Access Management Solution like Version/Patch upgrades, IDP configuration Authentication Policies – Policies, Selectors, Policy Selectors& Sessions; Identity Profiles; Protocol Endpoints; Oauth Server – Scope Management, Client Registration Policies; Grant Mapping – IDP Adapter Mapping, Authentication Policy Contract Mapping, Resource Owner Credentials Mapping; Token Mapping - Access Token Management, Access Token Mapping, OpenID Connect Policy Management and application onboarding. Experience in managing Certificate & Key Management. Experience on design and development of monitoring scripts, and OGNL expression Hands on experience on monitoring tools like Splunk, HP SiteScope, Uptime Robot etc. Experience in pre-activity and post-activity validation. Good verbal & written communication, technical document writing Awareness of global security standards such as PCI, SOX, HIPAA Good knowledge of Operating System Internals on Windows/Linux/Unix Understands concepts of Authentication, Authorization, Provisioning, Identity and Access Management. Good knowledge of basic security concepts. Experience of using monitoring tools. Knowledge of Service Management / ITIL. Prior experience working in remote teams on global scale. Certification : ITIL or equivalent (Good to have) CIAM/Azure/AWS (Good to have) Work Requirements: Willingness to travel as required. Willingness to be on call support. Willingness to work in shifts. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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0.0 - 5.0 years

0 Lacs

Delhi, Delhi

Remote

Job Description: We are looking for a proactive and technically skilled L1 Support Engineer to join our IT support team. The ideal candidate will have minimum 1.5 years of hands-on experience in network troubleshooting , basic server maintenance , and desktop/laptop support . You will be the first point of contact for users facing IT issues and will play a key role in maintaining seamless IT operations. Key Responsibilities: Provide Level 1 support for network, server, and desktop-related issues. Monitor and manage LAN/WAN infrastructure and resolve basic network connectivity issues. Assist with basic server maintenance (e.g., user creation, permission management, backups). Installation, configuration, and troubleshooting of desktops, laptops, printers, and peripherals. Operating system support (Windows 10/11, basic Linux knowledge is a plus). Handle ticketing system, log incidents, and ensure timely resolution/escalation. Coordinate with L2/L3 engineers for escalated issues. Maintain IT inventory and asset records. Provide on-site support for users in the South Delhi office and remote support if needed. Required Skills: Basic understanding of network concepts (IP addressing, DHCP, DNS, etc.). Familiarity with Windows Server and Active Directory basics. Experience with hardware troubleshooting and software installations. Knowledge of antivirus tools, patch updates, and system imaging. Strong communication and interpersonal skills. Ability to work independently and within a team. Qualification: Diploma / Bachelor's degree in IT, Computer Science, or a related field. Job Type: Full-time Pay: From ₹20,000.00 per month Work Location: In person

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3.0 years

0 Lacs

Pune, Maharashtra, India

Remote

Summary: We are looking for a skilled Network Security Engineer with 2–3 years of hands-on experience in configuring, managing, and troubleshooting Palo Alto Networks security appliances. The ideal candidate should have a strong understanding of firewall policies, threat prevention features, and security best practices. Key Responsibilities: Configure, deploy, and manage Palo Alto Next-Generation Firewalls (NGFWs) Maintain and optimize security policies, NAT rules, and VPN tunnels (site-to-site and remote access) Monitor firewall logs, generate reports, and analyze security incidents Implement security features, including Threat Prevention, URL Filtering, App-ID, and WildFire Conduct regular firmware upgrades and patch management for Palo Alto appliances Collaborate with network and system teams to ensure secure architecture and deployment Perform routine audits and vulnerability assessments using Palo Alto tools Create and maintain documentation for configurations, processes, and security procedures Document configurations, processes, and troubleshooting steps clearly and professionally Communicate effectively with clients and team members to explain technical details. Work collaboratively with network, systems, and application teams to ensure secure deployments Required Skills and Qualifications –3 years of hands-on experience with Palo Alto NGFWs Solid knowledge of network protocols (TCP/IP, DNS, HTTP/S, VPNs) Experience with Panorama and Strata Cloud Manager for centralized firewall management Familiarity with security standards such as NIST, ISO, and compliance frameworks Strong troubleshooting skills and attention to detail Preferred Qualifications: Any Graduate or PCNSA or PCNSE certification Knowledge of SIEM tools and integration

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5.0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

Job Summary: We are seeking a skilled and experienced OT Security / SCADA & PLC Engineer to join our manufacturing operations at Angul and Jajpur, Odisha. The ideal candidate will play a key role in ensuring the security and functionality of our operational technology infrastructure, including SCADA systems, PLCs, and industrial control systems (ICS). This role requires hands-on experience in automation, network security, and a deep understanding of OT environments in a manufacturing setup. Responsibilities Design, implement, and maintain SCADA and PLC systems for industrial automation. Ensure OT security compliance across all systems, including conducting risk assessments and vulnerability scans. Collaborate with IT teams to align OT/IT cybersecurity policies and best practices. Troubleshoot and resolve issues related to PLCs, HMIs, RTUs, and communication networks. Monitor and protect SCADA networks and control systems against cyber threats and unauthorized access. Maintain documentation of control system architecture, configuration, and network diagrams. Implement and manage firewalls, IDS/IPS, and segmentation in OT environments. Conduct periodic backups, patch management, and change control of OT systems. Support audits and assist in compliance with standards such as ISA/IEC 62443 and NIST. Train plant personnel on security protocols and control system awareness. Required Skill Bachelor's Degree or Diploma in Electrical / Electronics / Instrumentation / Automation Engineering or related field. 2–5 years of hands-on experience with PLCs (e.g., Siemens, Allen Bradley, Schneider), SCADA systems, and HMIs. Strong understanding of industrial communication protocols (Modbus, Profibus, OPC, etc.). Proven experience in OT/ICS cybersecurity, preferably in a manufacturing plant. Familiarity with cybersecurity frameworks and standards (ISA/IEC 62443, NIST). Experience with industrial network infrastructure, including switches, routers, and firewalls. Analytical mindset with excellent problem-solving skills. Ability to work independently and handle responsibilities across multiple plant locations.

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7.0 years

0 Lacs

Hyderabad, Telangana, India

Remote

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.co m Job Description Unix/Linux Administration: Maintain Unix/Linux servers, with a focus on SUSE, ensuring their availability, performance, and security. Perform regular system updates, patches, and upgrades. Monitor system performance and troubleshoot issues as they arise. Implement and maintain backup and recovery solutions. Ensure compliance with security policies and best practices. Automation with Ansible: Develop Ansible playbooks for automating routine tasks and configurations. Identify opportunities for automation to improve efficiency and reduce manual intervention. Provide guidance and training to team members on Ansible best practices. Vulnerability and Patch Management: Conduct regular vulnerability assessments and implement remediation plans. Manage the patching process to ensure all systems are up-to-date with the latest security patches. Work closely with the security team to address any identified vulnerabilities promptly. Maintain documentation of vulnerability and patch management activities. People Management: Lead a team of Unix engineers, providing support for their professional development. Conduct regular one-on-one meetings and performance reviews with team members. Foster a collaborative and high-performing team environment. Project Management: Participate in infrastructure projects, ensuring they are delivered on time and within scope. Coordinate with other IT teams and partners to ensure successful project execution. Develop project documentation, including plans, schedules, and status reports. Audits and Compliance: Conduct regular audits to ensure compliance with internal policies and industry standards. Prepare for and participate in external audits. Implement corrective actions based on audit findings to improve processes and security. Continuous Improvement: Stay updated with the latest industry trends and technologies related to Unix/Linux administration and automation. Identify process improvements to enhance operational efficiency and reliability. Qualifications Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 7 years of experience in Unix/Linux administration, with a focus on SUSE. Experience with automation tools, Ansible. Technical expertise in Unix/Linux administration, particularly RedHat & SUSE Experience in vulnerability and patch management. Experience in people management and team leadership. Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Global Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Benefits Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. This is a hybrid remote/in-office role and reporting to your manager. This is individual contributor (Non-Managerial) role Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here

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8.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Are you a seasoned Test Automation Engineer passionate about quality assurance and automation? Join our dynamic team in Hyderabad, working in a hybrid model, as we seek a highly skilled professional who can elevate our automation efforts and ensure robust, reliable software delivery. As a Senior Test Automation Engineer, you will play a pivotal role in designing, developing, and executing automated test scripts primarily using Python, Selenium, Rest Assured, PyTest, and Playwright frameworks. Your expertise will be crucial in validating both API and UI functionalities, ensuring that our products meet the highest standards of quality. What You Will Do: Develop and maintain scalable, reusable automation scripts and frameworks for both UI and API testing Conduct thorough API testing using Rest Assured and Python, analyze API responses and logs to identify and troubleshoot errors Work closely with developers, product managers, and business teams to comprehend requirements, set testing priorities, and ensure alignment across teams Prepare detailed test cases, manage test execution, and meticulously track defects through their lifecycle Participate actively in patch testing and production release testing to mitigate risks before deployments Collaborate in Agile sprints, contributing to continuous integration and continuous delivery (CI/CD) pipelines with Jenkins integrations Deliver demos and presentations on your test deliverables and automation progress to various stakeholders What We’re Looking For: 8+ years of professional experience in test automation, specifically with Python scripting and automation tools like Selenium and Playwright Strong hands-on experience with PyTest framework and API testing using Rest Assured Solid understanding of database querying to validate backend data integrity Comprehensive knowledge of software testing methodologies, defect management, and patch/prod release cycles Prior experience working within Agile teams and familiarity with sprint ceremonies and tools Excellent communication and coordination skills to work effectively with cross-functional teams Work Details: Work Location: Hyderabad (Hybrid Model) Shift Timings: 2:00 PM to 11:00 PM IST If you are driven by quality, detail-oriented, and thrive in a collaborative environment with a focus on automation innovation, we want to hear from you!

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0.0 - 2.0 years

0 Lacs

Noida, Uttar Pradesh

Remote

General Job Details: Position Name: NOC Engineer Experience: 2-4 Years Job Type: Full-TimeShift: 24x7 Rotation (Morning, Evening, Night Shifts) Location: Sector-142, Noida(Hybrid Working Model) Position Summary: We are seeking a proactive and detail-oriented NOC Engineer to join our 24x7 Operations Center. You will be responsible for monitoring, troubleshooting, and supporting critical infrastructure and applications running on AWS and on-prem environments. The ideal candidate will have experience with Linux systems, cloud services (AWS), monitoring tools (Nagios, Prometheus, Grafana), and scripting for automation Key Responsibilities: ● Monitor infrastructure and applications using Nagios, Prometheus, and Grafana ● Respond to alerts/incidents, investigate issues, and perform first-level triage and resolution - Perform system health checks, routine maintenance, and patch verification ● Manage cloud infrastructure alerts and resource usage on AWS ● Execute scripts and operational procedures (SOPs) for recurring tasks and issues - Escalate issues based on severity and defined SLAs to L2/L3 or respective teams - Log incidents and detailed action notes in the ticketing system (JIRA, ServiceNow, etc.) - Create and maintain monitoring dashboards and alert configurations ● Participate in shift rotations (Morning, Evening, Night - 8 hrs per shift) Required Skills ● 2+ years of experience in a NOC or Infrastructure Support environment ● Proficiency in Linux (RHEL/CentOS/Ubuntu) environments (command line, log analysis, basic networking) - Preferable hands-on with AWS services (EC2, ELB, CloudWatch, S3, VPC) ● Strong knowledge of monitoring and alerting tools: Nagios, Prometheus, Grafana ● Basic scripting knowledge in Shell, Python, or Bash for task automation ● Understanding of networking fundamentals: TCP/IP, DNS, VPNs, HTTP/S ● Strong communication skills and ability to coordinate during incidents ● Willingness and availability to work in a 24x7 rotating shift environment Qualifications: Educational Background: Bachelor’s degree in Computer Science, Information Technology, or arelated field. Job Types: Full-time, Permanent Pay: From ₹400,000.00 per year Benefits: Health insurance Leave encashment Life insurance Provident Fund Work from home Schedule: Rotational shift Supplemental Pay: Joining bonus Shift allowance Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Experience: Linux: 1 year (Preferred) AWS: 1 year (Preferred) Scripting: 1 year (Preferred) NOC: 2 years (Preferred) Expected Start Date: 24/01/2022

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3.0 years

0 Lacs

Chandigarh, India

On-site

🔹 Job Summary: We are looking for a proactive and technically skilled Service Engineer to join our team. The ideal candidate will have hands-on experience in S tructured cabling , CCTV installation & maintenance , and D esktop/Laptop troubleshooting . You will be responsible for ensuring smooth onsite deployments, addressing technical issues, and maintaining client systems to the highest standards. 🔧 Key Responsibilities: Install and maintain structured cabling (CAT6, Fiber, etc.) at client sites Set up and troubleshoot CCTV surveillance systems (IP & Analog) Provide desktop and laptop support , including OS installation, hardware replacement, network configuration, etc. Perform routine preventive maintenance of IT hardware and cabling infrastructure Handle network switch/router installation , basic configuration, and patching Diagnose and resolve hardware, software, and peripheral issues Coordinate with vendors or internal teams for escalated technical problems Document and report service visits, customer interactions, and issues resolved Ensure adherence to service-level agreements and safety standards 🧰 Required Skills & Qualifications: Diploma or Bachelor’s in IT, Electronics, or relevant field 1–3 years of field experience in IT service or infrastructure support Strong understanding of LAN/WAN networks and structured cabling Experience in installing and maintaining CCTV systems (Hikvision, CP Plus, etc.) Knowledge of Windows OS, MS Office, basic networking, and system formatting Good troubleshooting, communication, and customer handling skills Ability to work independently and travel to client sites 🏆 Preferred Skills (Bonus): Knowledge of A ccess control systems or biometric devices Experience with C rimping, Patch panel dressing , and R ack management Basic knowledge of firewalls, routers, or IP addressing Familiarity with ticketing tools or service reporting software 📢 Why Join Us: Work with a dynamic and experienced tech team Exposure to large-scale infrastructure deployments Opportunities for growth and technical training Be part of cutting-edge IT solutions To Apply: Send your resume to info@performant.in or contact us at 9872222101, 8728992899.

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0.0 - 3.0 years

0 Lacs

Navi Mumbai, Maharashtra

On-site

Role: Network Security Engineer (WAF F5) - L2 Experience: 3 to 6 years of experience working on Network Security Location: Mumbai Product Certification F5 WAF Certified Professional Required Candidate profile Overall 3-6 years’ experience in network security with at least 3 years in managing WAF solutions Proficiency with management WAF Experience in working with Windows, Linux, Unix environments Hands-on experience in commissioning and Implementation of WAF solutions and integrating with various management and authentication authorization tools (email, AD, IAM, SIEM) Experience in automating processes using scripting, configuration (SOAR) tools Experience in managing policies and exceptions Experience in packet capture, analysis, and troubleshooting tools Product knowledge of WAF solution. Incident, problem, service request management, change management, configuration management & capacity management of WAF Setup Proactively utilize network monitoring tools to isolate events before service degradation occurs Supporting incident monitoring and incident analysis/response initiatives Coordinate with users to ensure timely and satisfactory resolution for any trouble tickets, troubleshooting layers 1, 2, and 3 of the OSI Model. Troubleshooting network, transport, session, presentation and applications layers Conducting daily performance checks on devices, periodic audits and compliance Performing immediate troubleshooting as the situation dictates for any network outages as reported by users, sensors, and/or operational personnel Implement, and maintain network security policy, standards, and procedures. Deploying and maintaining access and security policies for WAF solutions. Maintaining service levels as well as oversight of the day-to-day configuration, administration and monitoring of the network security infrastructure in a 24/7. Co-ordination with OEMs for TAC support, RMA, replacement & and reconfiguration of WAF. Creating technical documentation, as-built network diagrams, inventory control documentation, and security documentation. Co-ordinate helpdesk team, other IT support teams, and application support teams to jointly troubleshoot and fix the high priority/severity incidents. Investigate, isolate, and resolve WAF incidents with RCA. Designing and implementing WAF solutions for DC/DR/Cloud and Branch office environments. Create SOP/Run book and update knowledgebase in ITSM tools. Work to automate and integrate the tools with REST API/SDK with security dashboard, and Infosec tools (AD, IDAM, PAM, SIEM, SOAR, etc.) Closure of compliance and audit points as per the agreed timelines. Patch updates, and upgradation as per the Bank's compliance and audit requirements Should be able to Lead and mentor L1 & L2 engineers team. Must be comfortable in reading packet captures and analysis (Wireshark/Pcap). Excellent verbal and written communication skills Demonstrated success in managing, analyzing, and solving complex issues Ownership of their technology. Ensure Ticket closure in SLA and follow up for escalated tickets SLA reporting for respective technology. Job Type: Full-time Pay: Up to ₹1,000,000.00 per year Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Did you worked in the domains like WAF F5? How many years of experience in Network Security? Experience: minimum: 3 years (Required) Location: Navi Mumbai, Maharashtra (Required) Work Location: In person

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0.0 - 3.0 years

0 Lacs

Chennai, Tamil Nadu

On-site

Category: Administration Main location: India, Tamil Nadu, Chennai Position ID: J0625-1027 Employment Type: Full Time Position Description: Company Profile: Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. Job Title: Python Ansible Automation Position: Senior Systems Engineer/Lead Analyst Experience: 7+ yrs Category: IT Infrastructure Main location: Bangalore Position ID: J0625-1027 Employment Type: Full Time Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience. Job Description: 1) Scripting: Ability to script proficiently with your platform's built-in language (PowerShell for Windows of Bash Lor Linux) Basic programming concepts Tech-savvy with Python data structures to handle complex automation 2) Intermediate level knowledge in Linux Operating Systems (mainly Red Hat Enterprise Linux) 3) Advanced knowledge in Git - Source Code Management System, GitLab - Git Repository, Container Runtimes (Podman/Docker) 4) Familiarity of Red Hat container registry "registry.redhat.io" and container image registry "quay.io" 5) Comprehensive experience/knowledge in Ansible Automation Concepts: Extensive knowledge of Yaml and Json design and implementation of advanced Ansible playbooks simplifying ansible playbooks using ansible roles Thorough knowledge in Ansible Content Collections and Ansible Galaxy Excellent troubleshooting and analytical skills of ansible playbooks Configuration of Ansible Automation Controller UI components Integration of Ansible Automation platform with GitLab/GitHub and optionally DevOps CI/CD workflows Automation of Configuration management, deploying applications, provisioning and testing servers, patch management and server hardening 6) Intermediate level knowledge on (Kubernetes, VMware, KVM) platforms 7) Intermediate level knowledge in: Networking (Cisco ACI, F5 LB, FortiGate ecosystem) SAN Storage (Netapp, Purestorage, Hitachi etc..) Must to have Skills: Python /automation and Ansible with Linux /Redhat Knowledge Good to have Skills : Excellent customer interfacing skills. Excellent written and verbal communication skills. Participating in Daily Standups and weekly reviews Strong attention to detail and outstanding analytical and Problem-solving skills. Understanding of Business, emerging technologies in relevant industry (Banking/CIAM ) , strong understanding of trends (market and technology) in areas of specialization. CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs. Life at CGI: It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons Come join our team, one of the largest IT and business consulting services firms in the world Skills: Ansible English Unix Linux What you can expect from us: Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.

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2.0 - 5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

About VOIS VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About VOIS India In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Job Description Should have 2-5 years of experience in the telecom billing domain, mainly as a Kenan application admin. Should have a good understanding of Kenan architecture, telecom billing concepts, UNIX/Oracle/SQL, and shell scripting. Should possess excellent analytical and troubleshooting skills with the ability to analyze code. Should be familiar with all flavors of Kenan deployment. Should be able to perform post-DB refresh activities in the environment by enabling GDPR (data security). Update passwords on Unix servers periodically. After non-core patch deployment, need to repoint templates to the respective environment. Should be able to perform basic sanity checks on the environment after patch installation, i.e., rating, invoicing, account creation, and service creation. Should be able to analyze logs and identify issues quickly. Should know about core and non-core patch deployment. Able to guide testers for test scenario execution. Able to handle all operational tasks related to the Kenan Application. VOIS Equal Opportunity Employer Commitment India VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch!

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0 years

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Indore, Madhya Pradesh, India

On-site

Position AWS Cloud Monitoring and Ansible Specialist Job Description Key Responsibilities AWS Cloud Monitoring & Performance Management Design, implement, and manage monitoring solutions for AWS cloud infrastructure using tools like Amazon CloudWatch, AWS X-Ray, or third-party monitoring tools (e.g., Datadog, New Relic, Nagios). Define and set up metrics, alerts, and dashboards for system health, application performance, and infrastructure reliability. Troubleshoot and resolve AWS infrastructure issues to minimize downtime and optimize system performance. Automation Using Ansible Write, manage, and maintain Ansible playbooks for automating configuration management, deployments, patching, and other operational processes. Develop and test automation workflows to ensure reliable execution across different environments. Collaborate with DevOps and development teams to streamline CI/CD pipelines using Ansible. Cloud Infrastructure Management Migration from Chef to Ansible will be added advantage Deploy and manage AWS services, including EC2, S3, RDS, Lambda, VPC, CloudFormation, etc. Optimize AWS resources for cost efficiency and performance. Stay updated on the latest AWS offerings and recommend relevant services to enhance infrastructure. Incident Management and Problem Resolution Monitor system incidents and resolve them efficiently, ensuring adherence to SLAs. Perform root cause analysis and implement preventive measures to mitigate recurring issues. Maintain and improve incident response processes and documentation. Documentation and Reporting Maintain accurate documentation of infrastructure configurations, monitoring systems, and automation scripts. Create reports to demonstrate cloud environment health, resource utilization, and compliance. Share knowledge and best practices with team members through documentation and training sessions. Security and Compliance Implement security best practices for monitoring and automation scripts. Ensure systems are compliant with organizational and regulatory requirements. Collaborate with security teams to perform vulnerability assessments and patch management. Technical Skills Required Skills and Qualifications Extensive experience in AWS services, architecture, and tools (e.g., CloudWatch, CloudFormation, IAM, EC2, S3, Lambda, etc.). Proficient in writing and managing Ansible playbooks for automation and orchestration. Experience with monitoring tools and setting up dashboards (e.g., Datadog, Prometheus, Grafana, etc.). Strong understanding of networking concepts within AWS, including VPCs, subnets, routing, and security groups. Experience with Linux/Unix environments and scripting languages like Python, Bash, or PowerShell. Familiarity with CI/CD tools like Jenkins, GitLab CI, or AWS CodePipeline. Knowledge of cloud cost optimization strategies and resource tagging. Soft Skills Strong problem-solving and troubleshooting abilities. Excellent communication and collaboration skills to work effectively with cross-functional teams. Ability to multitask and prioritize tasks in a fast-paced environment. Location: IN-GJ-Ahmedabad, India-Ognaj (eInfochips) Time Type Full time Job Category Engineering Services

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6.0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

Position Senior Security Engineer - IOT Experience Job Description: 2–6 years of relevant experience in system security, embedded systems, and vulnerability assessments. Key Skills Firmware Analysis Tools: Expertise in using firmware analysis tools such as Ghidra, Binwalk, and Radare2 for static and dynamic analysis of firmware images. Embedded Linux Platforms: In-depth knowledge of embedded Linux, Yocto, and OpenWRT platforms for secure firmware and OS testing. Secure Boot & Firmware Update Mechanisms: Proficiency in testing secure boot processes and firmware update mechanisms, ensuring integrity and authenticity. OS Hardening & Security Configurations: Strong understanding of OS hardening techniques and security configurations to mitigate threats and enhance system integrity. Vulnerability Assessment & CVE Analysis: Extensive experience with vulnerability assessment frameworks and CVE analysis, identifying and addressing security vulnerabilities in embedded systems. Debugging & Emulation Tools: Proficient in using debugging tools and emulators such as QEMU to analyze embedded system behavior. SBOM & Secure Update Protocols: Familiarity with SBOM (Software Bill of Materials), patch management, and secure update protocols to ensure safe software deployments. Firmware Reverse Engineering: Expertise in performing reverse engineering of firmware images to detect vulnerabilities and potential exploits. Penetration Testing Frameworks: Experience using penetration testing frameworks like Metasploit, Kali Linux, and custom tools for system vulnerability testing. Custom Test Case Development: Ability to develop and execute custom test cases to simulate real-world attack scenarios and identify potential risks in embedded systems. Leadership & Mentoring: Strong leadership skills with a proven track record of mentoring junior engineers and guiding teams in advanced security testing methodologies. Technical Writing & Reporting: Excellent technical writing skills, including the ability to produce clear, concise, and detailed reports on security findings and risk assessments. Proactive Security Risk Mitigation: Proactive in identifying and mitigating security risks within embedded systems, ensuring the implementation of security best practices. Responsibilities Leadership in Security Testing: Lead system-level Vulnerability Assessment and Penetration Testing (VAPT) for firmware, operating systems, and embedded software, ensuring thorough security evaluations. Test Plan Development & Execution: Develop and implement comprehensive test plans for secure update and patch validation, ensuring security fixes are applied correctly and without introducing new risks. Firmware Static & Dynamic Analysis: Conduct detailed static and dynamic analysis of firmware images using tools like Ghidra, Binwalk, and Radare2 to identify potential vulnerabilities. Secure Boot & Root of Trust Validation: Validate secure boot implementations and hardware root of trust to ensure system integrity and protection from malicious code injection. OS Hardening & Access Control Testing: Test OS hardening configurations and secure access control mechanisms to strengthen system defenses against unauthorized access and exploitation. Vulnerability Identification & Classification: Identify and classify vulnerabilities and misconfigurations in embedded systems, following industry standards such as CVSS for risk assessment and remediation prioritization. Collaboration with Compliance & Engineering: Work closely with compliance and engineering teams to prioritize remediation efforts, ensuring that vulnerabilities are addressed effectively. Custom Attack Simulations: Develop and execute custom test cases to simulate real-world attack scenarios and evaluate the system's resilience against cyber threats. Rollback & Patch Management Testing: Oversee testing of rollback and patch management procedures, ensuring that system updates do not compromise security or functionality. Mentoring & Knowledge Sharing: Mentor junior engineers in security testing methodologies, sharing knowledge on advanced techniques and tools for improving system security testing processes. CVE Monitoring & Testing Updates: Monitor relevant CVE feeds, integrating new vulnerabilities and security patches into testing procedures to ensure up-to-date protection. Reporting & Risk Assessments: Provide detailed technical reports and risk assessments to stakeholders, outlining identified vulnerabilities, potential impact, and recommended mitigations. Regulatory Compliance: Ensure that all testing activities align with industry standards, including RED 18031 compliance, and adhere to relevant regulatory frameworks. Secure Lab Environment Maintenance: Maintain a secure lab environment for all system testing activities, ensuring that testing procedures are conducted in a controlled and isolated setting. Qualifications & Certifications Education: Bachelor's or Master’s degree in Cybersecurity, Embedded Systems, Computer Engineering, or a related field. Certifications (Preferred): OSCP (Offensive Security Certified Professional) OSCE (Offensive Security Certified Expert) GXPN (GIAC Exploit Researcher and Advanced Penetration Tester) Equivalent certifications in ethical hacking, penetration testing, or embedded system security are also highly valued. Industry Standards Familiarity: Familiarity with security frameworks such as ISO/IEC 62443, RED 18031, and IoT security frameworks. Why Join Us? Opportunity to work with cutting-edge automation technologies in a collaborative and innovative environment. Competitive salary and benefits package. Career growth opportunities in a fast-paced and dynamic industry. A strong focus on work-life balance and employee well-being. Location: IN-GJ-Ahmedabad, India-Ognaj (eInfochips) Time Type Full time Job Category Engineering Services

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0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

Position AWS Cloud Monitoring and Ansible Specialist Job Description Key Responsibilities AWS Cloud Monitoring & Performance Management Design, implement, and manage monitoring solutions for AWS cloud infrastructure using tools like Amazon CloudWatch, AWS X-Ray, or third-party monitoring tools (e.g., Datadog, New Relic, Nagios). Define and set up metrics, alerts, and dashboards for system health, application performance, and infrastructure reliability. Troubleshoot and resolve AWS infrastructure issues to minimize downtime and optimize system performance. Automation Using Ansible Write, manage, and maintain Ansible playbooks for automating configuration management, deployments, patching, and other operational processes. Develop and test automation workflows to ensure reliable execution across different environments. Collaborate with DevOps and development teams to streamline CI/CD pipelines using Ansible. Cloud Infrastructure Management Migration from Chef to Ansible will be added advantage Deploy and manage AWS services, including EC2, S3, RDS, Lambda, VPC, CloudFormation, etc. Optimize AWS resources for cost efficiency and performance. Stay updated on the latest AWS offerings and recommend relevant services to enhance infrastructure. Incident Management and Problem Resolution Monitor system incidents and resolve them efficiently, ensuring adherence to SLAs. Perform root cause analysis and implement preventive measures to mitigate recurring issues. Maintain and improve incident response processes and documentation. Documentation and Reporting Maintain accurate documentation of infrastructure configurations, monitoring systems, and automation scripts. Create reports to demonstrate cloud environment health, resource utilization, and compliance. Share knowledge and best practices with team members through documentation and training sessions. Security and Compliance Implement security best practices for monitoring and automation scripts. Ensure systems are compliant with organizational and regulatory requirements. Collaborate with security teams to perform vulnerability assessments and patch management. Technical Skills Required Skills and Qualifications Extensive experience in AWS services, architecture, and tools (e.g., CloudWatch, CloudFormation, IAM, EC2, S3, Lambda, etc.). Proficient in writing and managing Ansible playbooks for automation and orchestration. Experience with monitoring tools and setting up dashboards (e.g., Datadog, Prometheus, Grafana, etc.). Strong understanding of networking concepts within AWS, including VPCs, subnets, routing, and security groups. Experience with Linux/Unix environments and scripting languages like Python, Bash, or PowerShell. Familiarity with CI/CD tools like Jenkins, GitLab CI, or AWS CodePipeline. Knowledge of cloud cost optimization strategies and resource tagging. Soft Skills Strong problem-solving and troubleshooting abilities. Excellent communication and collaboration skills to work effectively with cross-functional teams. Ability to multitask and prioritize tasks in a fast-paced environment. Location: IN-GJ-Ahmedabad, India-Ognaj (eInfochips) Time Type Full time Job Category Engineering Services

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0.0 - 31.0 years

1 - 2 Lacs

Sector 10, Noida

On-site

We are seeking a skilled Desktop Support Engineer to provide technical assistance and support to end-users regarding computer systems, hardware, and software. The ideal candidate will troubleshoot issues, install applications, and ensure smooth operation of IT infrastructure. Key Responsibilities Provide technical support for desktops, laptops, printers, and peripherals. Install, configure, and maintain Windows / Mac OS / Linux systems as per company standards. Troubleshoot hardware, software, network, and security issues efficiently. Respond to user queries via calls, emails, or ticketing systems within SLAs. Maintain inventory records of IT assets and update documentation regularly. Setup and configure new user accounts and profiles. Coordinate with vendors for hardware repairs and warranty claims. Assist in system upgrades, patch management, and backups. Ensure data security and compliance with IT policies. Provide remote support to branch or field users when required. Key Skills and QualificationsBachelor’s degree / Diploma in IT, Computer Science, or related field. Strong knowledge of Windows OS, MS Office, and common enterprise applications. Familiarity with Active Directory, DHCP, DNS, and basic networking concepts. Excellent problem-solving and communication skills. Ability to manage multiple priorities with attention to detail. Certifications (Preferred): CompTIA A+, Microsoft MCSA/MCITP, ITIL Foundation. Fixed Salary ₹12,000 to ₹20,000 based on performance & experience. 📞 To Apply, Contact: 📱 +91-8810466835, +91-8447600752 📍 Office Address: D-146, First Floor, Sector -10 , Noida 📝 Join us and be a part of India’s fast-growing Internet revolution!

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3.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Position Description Company Profile: Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. Job Title: Python Ansible Automation Position: Senior Systems Engineer/Lead Analyst Experience: 7+ yrs Category: IT Infrastructure Main location: Bangalore Position ID: J0625-1027 Employment Type: Full Time Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience. Job Description: Scripting: Ability to script proficiently with your platform's built-in language (PowerShell for Windows of Bash Lor Linux) Basic programming concepts Tech-savvy with Python data structures to handle complex automation Intermediate level knowledge in Linux Operating Systems (mainly Red Hat Enterprise Linux) Advanced knowledge in Git - Source Code Management System, GitLab - Git Repository, Container Runtimes (Podman/Docker) Familiarity of Red Hat container registry "registry.redhat.io" and container image registry "quay.io" Comprehensive experience/knowledge in Ansible Automation Concepts: Extensive knowledge of Yaml and Json design and implementation of advanced Ansible playbooks simplifying ansible playbooks using ansible roles Thorough knowledge in Ansible Content Collections and Ansible Galaxy Excellent troubleshooting and analytical skills of ansible playbooks Configuration of Ansible Automation Controller UI components Integration of Ansible Automation platform with GitLab/GitHub and optionally DevOps CI/CD workflows Automation of Configuration management, deploying applications, provisioning and testing servers, patch management and server hardening Intermediate level knowledge on (Kubernetes, VMware, KVM) platforms Intermediate level knowledge in: Networking (Cisco ACI, F5 LB, FortiGate ecosystem) SAN Storage (Netapp, Purestorage, Hitachi etc..) Must to have Skills: Python /automation and Ansible with Linux /Redhat Knowledge Good to have Skills : Excellent customer interfacing skills. Excellent written and verbal communication skills. Participating in Daily Standups and weekly reviews Strong attention to detail and outstanding analytical and Problem-solving skills. Understanding of Business, emerging technologies in relevant industry (Banking/CIAM ) , strong understanding of trends (market and technology) in areas of specialization. CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs. Life at CGI: It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons Come join our team, one of the largest IT and business consulting services firms in the world Your future duties and responsibilities Required Qualifications To Be Successful In This Role Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.

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6.0 years

0 Lacs

Kolkata, West Bengal, India

Remote

Job Summary We are SME IT consulting company focusing on CLOUD COMPUTING & DATA SCIENCE CONSULTING space as MICROSOFT AI CLOUD SOLUTION PROVIDER within UNITED KINGDOM and across EUROPE. We provide EoR services to our customer in different countries to deploy IT consultants on contract having fully compliant with the local employment law and execute IT projects with smooth precision. In INDIA, as a strategic partner in the ONDC ecosystem, we design modular digital services for MSMEs, LSPs, and SNPs—integrating Microsoft365, CRM, and support automation into agile, subsidy-aware bundles. Our mission is to simplify tech adoption through structured pricing, adaptive onboarding, and long-term client success. Mindverse India is seeking experienced freelance Senior Support Engineers to deliver incident-based resolution (L1–L3) across Microsoft365 environments powering ONDC-based SaaS deployments. This role is pivotal to our long-term support infrastructure for digitally transforming Indian businesses via structured, modular license and service packs. Responsibilities & Duties · Core Technical Support Functions Ø Resolve L1–L3 incidents across user-level, system, and platform escalations Ø Administer Microsoft365 environments, including license provisioning, mailbox management, security policies, and Teams/SharePoint support Ø Execute remote diagnostics and troubleshooting using standard tools (e.g., Microsoft Admin Center, remote desktop tools, Powershell) · ONDC & SaaS Service Lifecycle Tasks Ø Facilitate client onboarding aligned with ONDC protocols, TEAM stack workflows, and SaaS product bundles Ø Support catalogue activation, product upgrades, and license sync with SNPs and buyer apps Ø Collaborate with internal catalogue and CRM teams to ensure support ties into service metadata and SKU governance · Microsoft Partnership Interaction Ø Act as a technical liaison for product registration, escalation, and lifecycle support between customer and Microsoft Partner Center. Ø Assist in new client onboarding via Microsoft portals and advisory workflows Ø Provide inputs on product roadmap alignment based on Microsoft updates and service evolution Ø Periodic product upgrade advisory and patch management. · Documentation & SLA Management Ø Maintain detailed incident logs, solution documentation, and preventive fix libraries Ø Track SLA adherence for resolution timing, escalation chains, and ticket throughput Ø Recommend process automation or knowledge base improvements to reduce future incidents · Strategic Impact Ø Help shape Mindverse’s support architecture for scalable ONDC-based eCommerce Ø Contribute to evolving modular support packs, cost modelling, and success metrics for distributed technical support Ø Support trust-building and frictionless adoption for micro and SME segments through reliable issue resolution. Ø Initiate and participate in customer satisfaction survey on behalf of MINDVERSE. Certifications · Must-Have Certifications Ø Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) Covers managing Microsoft365 services, governance, identity, and compliance. Ø Microsoft Certified: Azure Fundamentals (AZ-900) Ensures baseline cloud fluency, useful for hybrid or Azure-linked ONDC models. Ø Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102) Focuses on endpoint management, deployment, and remote troubleshooting. · Highly Preferred Ø Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Valuable for SaaS bundles involving sensitive MSME data and ONDC buyer apps. Ø Microsoft Partner Center Experience / MCP ID While not a certification per se, prior association with Microsoft Partners—verifiable via MCP ID or portal experience—is a strong plus for client onboarding, product registration, and Microsoft escalation flows. · Optional but Strategic for ONDC Ecosystem Alignment Ø ITIL Foundation Certification Adds credibility in incident-based support models and SLA-oriented ticket handling. Essential Skills · Technical Expertise Ø Must have 6+ years of experience on Microsoft365 Administration . Ø Microsoft365 Administration: License provisioning, Exchange Online, SharePoint, Teams, OneDrive setup and troubleshooting Ø PowerShell Scripting: For automation, remote fixes, and batch operations Ø User & Device Management: Through Azure AD and Microsoft Endpoint Manager Ø Security & Compliance: MFA, DLP policies, Conditional Access, compliance center familiarity Ø Incident Handling (L1–L3): Diagnosis, escalation management, and root-cause analysis · ONDC & SaaS Ecosystem Fluency Ø Catalogue Sync Knowledge: Understanding of SKU codes, modular service packs, and metadata alignment Ø Workflow Familiarity: Integration experience with TEAM stack tools, buyer apps, and SNP logic Ø Support for MSMEs: Sensitivity to low-tech users and regional onboarding nuances Ø Upgrade & Onboarding Flow Execution: Especially for seller apps and CRM-linked SaaS · Microsoft Partnership Experience Ø Partner Center Portal Usage: Client registration, subscription lifecycle ops Ø Escalation & Advisory Handling: Navigating Microsoft support tiers and relationship protocols Ø Licensing Communication: Articulating bundled services and entitlements during onboarding or upgrades · Process Discipline Ø SLA Tracking & Documentation: Timely resolution with traceable audit logs Ø Knowledge Base Contribution: Creating help articles, preventive fix libraries Ø Asset & License Governance: Tracking usage, expiry, cost coverage, and incident linkage · Consulting Mindset Ø Client Empathy & Clarity: Explaining technical issues in approachable terms Ø Proactive Engagement: Identifying recurring issues and proposing scalable fixes Ø Trust Building: Acting as a reliable interface for service continuity across multiple business classes. Ø Prior experience on conducting technical session for the user community is a definite plus. Nice to have Skills · Advanced Technical Capabilities Ø Experience with Intune and Autopilot – for device deployment in distributed MSME environments Ø Power Platform familiarity (Power Automate, Power BI) – useful for workflow insights and dashboarding service health Ø Hybrid deployment support – Exchange Hybrid or SharePoint Hybrid knowledge for transitioning legacy setups · ONDC Ecosystem Depth Ø API-level catalogue diagnostics – for troubleshooting sync between seller apps and SNPs Ø TEAM stack customization awareness – ability to advise on adapting CRM or onboarding flows for localized use Ø Understanding of subsidy-linked onboarding – especially where support packs tie into government schemes or digital grants · Process & Governance Enhancers Ø Experience with ITSM platforms – such as Zoho Desk Ø ISO 27001 or other compliance exposure – helpful for mid-market clients with stricter data governance needs Ø Template documentation & FAQ authoring – creating reusable knowledge kits for MSME end users · Relationship & Advisory Strengths Ø Experience interfacing with Microsoft Partner Advisors – not just via portal, but via pre-sales or escalation calls Ø Comfort with stakeholder communication – especially for client-side IT heads during onboarding or incident escalations Ø Consulting experience in licensing optimization – advising clients on cost-effective packs or renewal timelines Home Office – Workplace This is purely “Work from Home” engagement. The freelancer must have his/her own computing device with the latest OS, anti-virus software including other necessary software like office, email etc. He / She must have access to high-speed internet connectivity. These expenses are not reimbursable. Payment Mechanism You will have to work on incidents raised by the customer on our helpdesk. You will be assigned to a particular incident, which we will call a work packet. You can get zero or multiple work packets daily from us. You will get your monthly payment based on the number of work packets, (hour spent for a work packet) you have completed, and the customer has accepted the same in a particular month. Every month, we will share a statement of account on such completed incidents and outstanding amount. You need to raise the invoice from your side to us and upon receiving an undisputed invoice from you will transfer the amount electronically to your bank account. Benefits · Weekly Hours: Not predefined. Always incidents-based work packet. · Day Rate: ₹400.00 per hour plus GST all-inclusive basis. · Expenses Allowed: Reimbursement of phone calls on actuals. · Duration: Continuous contract. · Language: Fluent in English and Hindi Additional Assessment · Interview · Presentation Evaluation Weighting · Technical competence - 70% · Cultural fit - 05% · Price - 25%

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9.0 years

0 Lacs

India

On-site

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. Together with analytics team leaders you will support our business with excellent data models to uncover trends that can drive long-term business results. How You Will Contribute You will: Work in close partnership with the business leadership team to execute the analytics agenda Identify and incubate best-in-class external partners to drive delivery on strategic projects Develop custom models/algorithms to uncover signals/patterns and trends to drive long-term business performance Execute the business analytics program agenda using a methodical approach that conveys to stakeholders what business analytics will deliver What You Will Bring A desire to drive your future and accelerate your career and the following experience and knowledge: Using data analysis to make recommendations to senior leaders Technical experience in roles in best-in-class analytics practices Experience deploying new analytical approaches in a complex and highly matrixed organization Savvy in usage of the analytics techniques to create business impacts Purpose of the role Mondelez places the utmost importance on food safety, recognizing it as the cornerstone of our promise to deliver high-quality, delicious products that consumers can trust. The Food Safety Data Intelligence platform has been developed to capture and analyze critical food safety data from across our enterprise, encompassing internal manufacturing facilities, external manufacturers, and suppliers. As the Analytics Manager, you will play a vital role in MDS data & analytics team supporting the Food Safety Data Intelligence Program within the Quality & MSC function of our company. You will collaborate closely with cross-functional teams, including R&D, marketing, supply chain, and finance, to drive the data strategy and empower teams with actionable insights that accelerate product development cycles, enhance decision-making, and ultimately contribute to Mondelez's mission of delighting consumers around the world. This position offers an exciting opportunity to work in a dynamic environment working in close partnership with the business leadership team and manage the vision and analytics roadmap in your area of responsibility. Role & Responsibilities The Manager, Analytics is a member of the Mondelēz Digital Services (MDS) Data & Analytics working in close partnership with Quality & MSC. Work with the MDS & business stakeholders to support the Food Safety Data Intelligence initiatives, developing roadmap & ensuring alignment with function on strategies and objectives. Propose state-of-the-art solutions which fit into the overall Data and Analytics strategy and solutions architecture. Oversee the data ingestion & analysis data for the Food Safety Program to uncover actionable insights and opportunities for optimization. Responsible for the entire delivery lifecycle of all projects within the Data and analytics space with managing the project budget, business use case and functional scope, build quality, deployment schedule and operational readiness for all processes in the delivery scope. Own the relationship with the external partners, enabling vendors to interpret & translate requirements during design, delivering the product solutions ensuring that solutions comply to Mondelēz standards and ensuring successful transition of solution for business-as-usual support. Collaborate with IT and data teams to identify and resolve data-related issues, streamline data processes, and enhance data accessibility for analytical purpose. Champions the use of Agile practices throughout a solution lifecycle (from proof of concept to pilot) as well as project management practices to scale solutions. Job Specific Requirements Bachelor’s Degree is required. Certification in data analysis or related fields (e.g., Certified Analytics Professional) is a plus. 9+ years relevant experience ideally in CPG Industry with experience in managing cross-functional teams or projects, influencing key stakeholders. Strong project management experience - demonstrated ability to launch and deliver multiple, concurrent IT projects on time and within budget successfully. Excellent communication skills to convey complex technical concepts clearly and concisely to both technical and non-technical stakeholders. Demonstrated leadership capabilities, including the ability to inspire and develop a high-performing team, drive strategic initiatives, and deliver results in a fast-paced, dynamic environment. Demonstrated expertise in both Google Cloud Platform (GCP) and AWS. Experience & Knowledge of big data solutions like Databricks, BigQuery Strong technical proficiency in data visualization tools i.e., Tableau, Power BI to analyze data, create visualizations, and generate actionable insights. Proficiency in data analysis tools and programming languages such as Python, or SQL. Proven experience partnering with business functions and managing stakeholder expectations. Proven experience in influencing others based on knowledge, experience, or key relationships. Stay up to date with the latest developments and services in both GCP and AWS related to data and analytics. Familiarity with version control systems (e.g., Git) and DevOps practices in the context of cloud-based data projects. Knowledge around the workings of CPG company and Food Safety/ Quality function would be a plus. Stakeholder management and ability to influence positively in decision making. Proven ability in building effective teams across internal and external partners. Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy Business Unit Summary At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands globally and locally including many household names such as Oreo , belVita and LU biscuits; Cadbury Dairy Milk , Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum. Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Analytics & Modelling Analytics & Data Science

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0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Company Description Drepto Biodevices Pvt. Ltd., an IIT Bombay alumni-led startup, is transforming healthcare with innovative transdermal smart patches that revolutionize drug delivery. Our mission is to enhance patient care through intelligent biomedical instruments, making treatments more efficient, painless, and accessible. By integrating advanced technology with biomedical engineering, we develop smart, user-friendly, and highly effective healthcare products. Committed to innovation and excellence, we strive to improve patient outcomes and quality of life through next-generation solutions. Role Description This is a full-time, on-site role for a Senior formulation Scientist located in Mumbai. The Senior Scientist will be responsible for leading research projects, designing experiments, and developing new biomedical devices. Day-to-day tasks include conducting lab work, analyzing data, collaborating with cross-functional teams, and ensuring compliance with industry regulations. The role also involves mentoring junior scientists and contributing to the company's innovative product pipeline. Qualifications Strong expertise in Biomedical Engineering, Chemistry, or a related field Experience in transdermal drug delivery systems and smart patch technology Proficiency in experimental design and data analysis Excellent problem-solving and critical-thinking skills Project management and leadership experience Excellent written and verbal communication skills Ability to work independently and collaboratively in a team environment Ph.D. Or Post doc Previous experience in a similar role within the healthcare or biomedical industry is a plus

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9.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. Together with analytics team leaders you will support our business with excellent data models to uncover trends that can drive long-term business results. How You Will Contribute You will: Work in close partnership with the business leadership team to execute the analytics agenda Identify and incubate best-in-class external partners to drive delivery on strategic projects Develop custom models/algorithms to uncover signals/patterns and trends to drive long-term business performance Execute the business analytics program agenda using a methodical approach that conveys to stakeholders what business analytics will deliver What You Will Bring A desire to drive your future and accelerate your career and the following experience and knowledge: Using data analysis to make recommendations to senior leaders Technical experience in roles in best-in-class analytics practices Experience deploying new analytical approaches in a complex and highly matrixed organization Savvy in usage of the analytics techniques to create business impacts Purpose of the role Mondelez places the utmost importance on food safety, recognizing it as the cornerstone of our promise to deliver high-quality, delicious products that consumers can trust. The Food Safety Data Intelligence platform has been developed to capture and analyze critical food safety data from across our enterprise, encompassing internal manufacturing facilities, external manufacturers, and suppliers. As the Analytics Manager, you will play a vital role in MDS data & analytics team supporting the Food Safety Data Intelligence Program within the Quality & MSC function of our company. You will collaborate closely with cross-functional teams, including R&D, marketing, supply chain, and finance, to drive the data strategy and empower teams with actionable insights that accelerate product development cycles, enhance decision-making, and ultimately contribute to Mondelez's mission of delighting consumers around the world. This position offers an exciting opportunity to work in a dynamic environment working in close partnership with the business leadership team and manage the vision and analytics roadmap in your area of responsibility. Role & Responsibilities The Manager, Analytics is a member of the Mondelēz Digital Services (MDS) Data & Analytics working in close partnership with Quality & MSC. Work with the MDS & business stakeholders to support the Food Safety Data Intelligence initiatives, developing roadmap & ensuring alignment with function on strategies and objectives. Propose state-of-the-art solutions which fit into the overall Data and Analytics strategy and solutions architecture. Oversee the data ingestion & analysis data for the Food Safety Program to uncover actionable insights and opportunities for optimization. Responsible for the entire delivery lifecycle of all projects within the Data and analytics space with managing the project budget, business use case and functional scope, build quality, deployment schedule and operational readiness for all processes in the delivery scope. Own the relationship with the external partners, enabling vendors to interpret & translate requirements during design, delivering the product solutions ensuring that solutions comply to Mondelēz standards and ensuring successful transition of solution for business-as-usual support. Collaborate with IT and data teams to identify and resolve data-related issues, streamline data processes, and enhance data accessibility for analytical purpose. Champions the use of Agile practices throughout a solution lifecycle (from proof of concept to pilot) as well as project management practices to scale solutions. Job Specific Requirements Bachelor’s Degree is required. Certification in data analysis or related fields (e.g., Certified Analytics Professional) is a plus. 9+ years relevant experience ideally in CPG Industry with experience in managing cross-functional teams or projects, influencing key stakeholders. Strong project management experience - demonstrated ability to launch and deliver multiple, concurrent IT projects on time and within budget successfully. Excellent communication skills to convey complex technical concepts clearly and concisely to both technical and non-technical stakeholders. Demonstrated leadership capabilities, including the ability to inspire and develop a high-performing team, drive strategic initiatives, and deliver results in a fast-paced, dynamic environment. Demonstrated expertise in both Google Cloud Platform (GCP) and AWS. Experience & Knowledge of big data solutions like Databricks, BigQuery Strong technical proficiency in data visualization tools i.e., Tableau, Power BI to analyze data, create visualizations, and generate actionable insights. Proficiency in data analysis tools and programming languages such as Python, or SQL. Proven experience partnering with business functions and managing stakeholder expectations. Proven experience in influencing others based on knowledge, experience, or key relationships. Stay up to date with the latest developments and services in both GCP and AWS related to data and analytics. Familiarity with version control systems (e.g., Git) and DevOps practices in the context of cloud-based data projects. Knowledge around the workings of CPG company and Food Safety/ Quality function would be a plus. Stakeholder management and ability to influence positively in decision making. Proven ability in building effective teams across internal and external partners. Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy Business Unit Summary At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands globally and locally including many household names such as Oreo , belVita and LU biscuits; Cadbury Dairy Milk , Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum. Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Analytics & Modelling Analytics & Data Science

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12.0 years

0 Lacs

Hyderabad, Telangana, India

Remote

We are seeking a highly experienced and resourceful Lead IT Infrastructure Support Engineer to oversee and optimize enterprise IT systems, including Windows Server infrastructure and office network environments. This role demands a proactive problem solver with in-depth technical skills, a collaborative mindset, and the ability to operate effectively in a dynamic offshore delivery center environment. The ideal candidate will confidently manage complex IT infrastructure, resolve technical challenges, and contribute to improving IT processes and performance. Responsibilities Administer Windows Server environments (2008–2022), including Active Directory, DNS, DHCP, GPOs, DFSR, and MDT Ensure Windows 10/11 OS hardening, patch management, and proactive system health monitoring Configure and troubleshoot network devices like switches, routers, and firewalls Manage VLANs, firewall policies, NAT, and secure remote access solutions like VPN Support integration and maintenance of endpoint security tools Provide L2/L3 support for incidents, perform root cause analysis, and maintain accurate documentation Supervise IT asset management, coordinate hardware procurement, and liaise with vendors Create and maintain up-to-date configuration files, SOPs, and disaster recovery documentation Participate in compliance audits (ISO/ISAE) and infrastructure assessments Collaborate with global teams to optimize processes and enhance operational efficiency Requirements 8–12 years of experience in IT infrastructure support and administration Knowledge of Windows Server 2008-2022, Windows 10/11, and associated system tools Expertise in Active Directory, DNS, DHCP, MDT (LTE)/WDS, WSUS Skills in network routing, switching, VLAN management, and secure remote access solutions like VPN Background in Palo Alto firewalls and endpoint security solutions Familiarity with troubleshooting tools like ping, tracert, and nslookup Nice to have Competency in working with Palo Alto technologies Understanding of compliance standards and requirements for ISO/ISAE audits Flexibility to adapt to emerging IT technologies suitable for enterprise environments #EasyApply

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7.0 - 9.0 years

0 Lacs

Delhi, Delhi

Remote

Profile of LINUX Certified System Administrator Job Description: LINUX Certified System Administrator Location: Shastri Park, Delhi Experience: 5-9 years Education: Btech/ B.E./ MCA/ MSC/ MS Salary: Upto 80k (rest depends on interview and the experience) Notice Period: Immediate joiner to 20 days of joiners Candidates from Delhi/ NCR will only be preferred Job Description:- Experience: 5-9 yrs * Minimum 7 years of experience in remote infrastructure management* 7+ years working experience on Redhat Linux, Redhat cluster , satellite , patching* 5+ years of working experience in OVM , KVM, RHEV, docker container/ open shift* Experience in deploying; maintaining and supporting Linux Server infrastructures and storage systems in an enterprise environment* Maintain security and OS patch management for linux based systems* Responsible for resolving all technical incidents escalated by the L-2 team* Analyze Change Request; review change requests with the client & stake holders; validate the information and execute - High complexity; Critical & Emergency Changes* Sound knowledge on SRM, Cluster, Data Store and Disaster Recovery* Participate in Problem Management review meetings and provide root cause analysis* Ability to handle and drive Incident Review bridges by identifying potential Problems; recommend solutions to be implemented* Responsible for SLA compliance* Should possess work experience on migration/upgradation projects* Basic knowledge on scripting and automation* Communicate effectively (verbal and written) and clearly within the team and with all the stakeholders Good knowledge on ITIL process* Technical Certification a must Redhat Linux* Possess ITIL certification* On call schedule and week end change schedule participation* Flexible to work on 24/7 rotational shifts Job Types: Full-time, Contractual / Temporary Pay: From ₹500,000.00 per year Work Location: In person

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2.0 years

0 Lacs

Dadra & Nagar Haveli, Daman and Diu, India

On-site

Role Description Role Title Quality Assurance Lab In-charge Role Purpose Managing & Testing of Fiber Optical passive products.( Reliability and FAT test) Managing & testing of FIber optical passive products as per International standards. What the role entails (Key Responsibilities) (Indicative –The role is bigger) Experience in performing Factory acceptance test of FIber optical passive products. Execute the test and / or inspection of the product based on drawing, BOM, as per International standards etc. Ned to Perform the TPI (Third party inspection) test as per customer requirements. Carry out the inspections, measurements, tests that are required to determine the conformity of the material or product manufactured as per the product qualification requirement. Ensure that Test results are timely and reliable. Maintain the equipment is with Up-to-date calibration, tested product identification, good material handling. Constant improvement or reinvestment incorporating best practices for a new systems and current system enhancements. Experience in NABL related testing would preferred. Retraining and providing support in the different areas according to the needs of the company. Products statistical test and / or inspection data to help determine and maintain product quality and reliability using Quality Control procedures. You can prepare the Product Discrepancy report. Notify your immediate superior of any deviation from the established quality standards. Train personnel from other areas in testing tasks when these are required. Performs other tasks as needed. What we are looking for in you (Skills, Knowledge, Special Attributes, Mobility) Should have to manage reliability testing in Fiber Optic Interconnecting devices. Knowledge on Fiber Optic Interconnecting devices ( Manufacturing, quality). Should have to capable of TPI ( Third party inspection). Knowledge of the use of Optic Measurement Equipment and Tools, testing instruments (IL-RL Meter, Environmental chamber, Impact test, IP test etc.) Knowledge of the use of Patch Cord inspection tools (IL/RL Meter, Visual Scope, and Interferometer etc.) Knowledge of the use of Patch Cord reliability testing tools (Bend test, tensile test, impact test, torsion test, flexure test etc.) Intimate familiarity with ISO9000/TL9000 Quality Systems with implementation or other applicable professional experience. Familiar with NABL testing or certification would preferred. Working knowledge of basic and/or advanced Quality tools such as; 7QC, FMEA, SPC, FMEA, Control Plans, Root Cause Analysis, Poke Yoke, Kaizen Lean Manufacturing etc Experience with developing/documenting procedures. Use of Quality Engineering methods in inspection. Ability to coordinate with teams across departments and/or cross functional personnel. Ability to articulate (verbally & in writing), defend and negotiate Quality expectations with internal and external customers. Ability to drive technical and cultural changes where required. Location Dadra Experience & Education Minimum Qualifications & Critical Exposure to Perform the Job at the Optimum Level 2+ Years of work experience in Quality assurance & control in fibre optical product qualification testing. Diploma/Graduation in Electronics and Telecommunication. NABL certification and knowledge is preferred.

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7.0 years

0 Lacs

Delhi, India

On-site

One of our client is hiring for- SR Network Escalation Engineer- Pune location 7-18 Years exp PUNE / Gurgaon Location Senior Network Escalation Engineer As a Senior Network Escalation Engineer, you will directly interact with customers and other functional groups within A10 Networks to troubleshoot, identify and resolve product, configuration or network related issues. You will capture and document details and events in the CRM application throughout the solution discovery process. Also, you will participate in bug verification process before a software patch code is released to the customers. You are the key resource to ensure customer satisfaction with A10’s products and services. Job Description:  Primary responsibility is to assist level 2 support engineering to manage, troubleshoot, and resolve highly complex networking problems  Provide advanced configuration recommendation and assistance in customer deployments.  Recreate reported issues in lab with customer’s configuration and topology.  Work with development, QA, and hardware engineering teams to investigate and resolve software and hardware defects.  Perform verification testing on customer reported defects.  Analyze data traces and debugs using protocol analyzers to identify anomalies and determine solutions.  Ensure customer’s reported issues are resolved to the client's satisfaction in a timely manner.  Document chronicle events, troubleshooting steps and current status in the CRM tool.  Create solutions and FAQs and drive improvement in software supportability features Qualifications:  5+ years of working experience in the data networking industry.  Excellent verbal and written communication and organization skills.  BS/MS in a computer related field or equivalent work experience.  Any of the advanced networking certifications is preferred (CCIE, CCNP, JNCIE, or JNCIP).  In depth knowledge and experience troubleshooting Layer-2/3 protocols for example, VLANs, VRRP, OSPF, BGP, ISIS, IPv4/6, ARP, RIP, NAT, and Layer-4 protocols (TCP, UDP)  Thorough knowledge and understanding of application protocols, HTTP, SSL, FTP, SMTP, RTSP, SIP, Diameter, and DNS.  Experience with firewalls, network security, and/or Application Delivery Switches (Server Load Balancers) is preferred.  Demonstrated strong analytical, troubleshooting and problem-solving skills.  Demonstrated strong leadership skills.  Previous escalation or senior engineer experience preferred.  Duties may require being on call periodically and working outside normal working hours (evenings and weekends).  Experience providing support to direct customers, resellers, and field personnel in resolving product related issues.  For more details CAll / Wats app Anisha # 9582261182

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2.0 - 4.0 years

0 Lacs

Pune, Maharashtra, India

Remote

Job Title: Systems Engineer Location : Pune, India About This Role : The Command Center team is a group of our Engineers that keep Comscore’s Products and Infrastructure running by tracking and resolving issues, supporting systems, and responding to client queries. We’re responsible for supporting the servers, cloud services, network, and storage devices across all of Comscore’s data centers and cloud environments and responding to both internal and client queries 24/7. The Command Center team is hiring a System Engineer – Command Center to provide 24x7 support. This role requires someone with strong technical and communications skills in order to be effective. This team will monitor and troubleshoot issues within the IT Infrastructure environment. These environments exist on-premise as well as in AWS and are a mixture of physical and virtual. This position will also be responsible for working with multiple teams globally to create support and escalation procedures based on the impact on the business. What You’ll Do : Remote management and monitoring of 24 x 7 Command Center Operations Incident Management for all company-wide Major Incidents. Monitor the Data ingestion, Data Processing, and Delivery processes for all Comscore’s products. Provide L1 support for servers hosted on AWS and on-premises. Managing Grafana and Prometheus across clouds. Patch management for Windows and Linux servers, including SQL servers. Ability to work with SOPs. Troubleshoot, prioritize, and escalate issues to concerned technical teams. Ability to communicate severe issues. Provide on-call support with excellent English language communication skills, both verbally and in writing. User Management in LDAP. Experience and/or comfort with communicating with employees and clients around the world, primarily in the US, at all levels of the organization. Help in process improvement and documentation. What You’ll Need : Bachelor’s Degree in Computer Science or a related field 2 to 4 years of infrastructure or Product operations experience. Excellent written and verbal communication skills. Experience in monitoring & Service management tools like Nagios, JIRA, and Pager Duty. Basic Experience working on AWS-related services like CloudWatch, Athena, S3, EMR, etc. Basic Experience in managing/administering observability tools like Grafana and Prometheus. Basic Experience in working with any Database and Query Language. Ability to automate different server admin tasks using PowerShell, Bash, etc. Experience in Microsoft-based server operating systems – 2012, 2016, 2019. Understanding of ITIL – Incident Management, Problem Management. Attention to detail. Ability to follow complex and detailed instructions Proactive problem-solving skills Certifications in the related field are a plus. Benefits: Medical: Comscore offers a collective Private Medical Insurance scheme which is 100% covered by Comscore. The benefit is applicable to employees, an employee’s spouse, up to two children and parents. Pension: Provident Fund: Comscore bears both the employee and employer contribution. Time Off Annual Leave: Comscore offers market competitive annual leave of 26 Annual Leave Days (8 Casual and 18 Privilege), following local guidelines and practices. National Holidays and Festival Holidays: 10 Days. Sick Leave: 10 Days. Additional Leave: Paternity, Bereavement, Marriage, Maternity, Additional Pregnancy / Birth Related Leave Christmas / New Year Paid Leave, Comscore offers a week of Company paid leave over the Christmas / New Year period. Summer Hours: Comscore has a culture that rewards employees for their hard work. When you work hard, you need time to recharge and refresh. Early releases on Fridays are subject to manager approval. Internal Career Development Opportunities (minimum of 6 months tenure in the current position and in discussion with supervisors) Access to hundreds of professional e-learning courses, specifically created for Comscore Be creative: You don’t have to follow the norm to be successful – we encourage you to think outside the box. Our culture is built on encouraging innovative ideas, communication and joint success. Informal Work Atmosphere: We believe in getting the job done in a comfortable, casual environment! The ability to become a truly global engineer, with exposure to markets across the world. With more than 30 offices around the world, many Comscore teams work together across locations. About Comscore : At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you. This will be a foundational role on our Pune-based Engineering team during a time of exponential growth for Comscore in Pune. The candidate will work with Comscore teams around the world on work vital to the future of Comscore and our clients. Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting, and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top, and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about Comscore, please visit Comscore.com. About Comscore: At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you. Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about Comscore, please visit Comscore.com. Comscore is committed to creating an inclusive culture, encouraging diversity.

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