3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

You will be responsible for managing and maintaining virtualized environments using VMware technologies. Your role will involve working on the installation, configuration, maintenance, and troubleshooting of VMware infrastructure. You should have experience in VMware ESX management, troubleshooting, and upgrades. Additionally, you are expected to have a basic understanding of VMware Guests, Templates, P2V, Capacity Planner, VMotion, and DRS. It is essential to have a basic working knowledge of backup and SAN systems. You should possess a good understanding and knowledge of troubleshooting hardware and operating system-related issues. Your responsibilities will include patch administration an...

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Sr Analyst I Infrastructure Services Dxc Technology

1.0 - 4.0 years

1 - 4 Lacs

Bengaluru, Karnataka, India

Remote

Responsibilities: L2 Incident & Task Resolution: Respond to and resolve all L2 issues, incidents, and tasks for customers, whether escalated from L1 support or received directly from end-users via email, phone, or service management tool. Issue Scoping & Investigation: Scope customer issues by collecting relevant facts and investigate problems through self-research and collaboration with other teams as needed. Ticketing System Management: Update the ticketing system promptly and accurately, ensuring calls are logged and all notes, progress, and required actions are input. Collaboration & Relationship Building: Consult and collaborate with peers and cross-functional colleagues to resolve serv...

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