Technical Support Specialist Eduint4u Consultancy Pvt Ltd

2.0 - 6.0 years

0 Lacs

kochi, kerala

On-site

As a Technical Support Specialist at our organization, you will play a crucial role in assisting team members with resolving various technical issues, ensuring the smooth operation of our systems. Your problem-solving skills and dedication to supporting others will be essential in this position. Your responsibilities will include helping team members in troubleshooting tech issues such as Wi-Fi connectivity, login errors, printer malfunctions, and more. Additionally, you will be tasked with setting up computers, printers, and other devices for employees, as well as installing and updating software like Windows, Office, antivirus programs, and more. You will provide support for tools such as Google Workspace, email, VPN, and file sharing systems, while also managing user accounts, resetting passwords, and addressing basic network problems like Wi-Fi connectivity issues and IP conflicts. Furthermore, you will assist in video call setups, VoIP configurations, and maintain records of issue resolution and IT asset tracking. Ensuring that systems are up to date and secure, handling data backups, and managing IT supplies will also be part of your responsibilities. Occasional travel to branches and emergency travel may be required as per the job demands. To excel in this role, you should possess excellent communication skills, patience with individuals who may not be tech-savvy, a proactive learning attitude, attention to detail, and the ability to multitask effectively. A basic understanding of IT security and best practices will be beneficial. Joining our team will offer you a supportive work environment, opportunities for career growth in the IT field, and a full-time position with a day shift schedule. You will be expected to work Monday to Friday with weekend availability, and the role requires in-person presence at the designated work location.,

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Identity And Access Management Specialist Ghrs Training

1.0 - 6.0 years

4 - 6 Lacs

Pune, Bengaluru

Work from Office

International Technical Voice Support Graduate with min 1 year exp into Identity & Access Mgt (IAM Tool) CTC- 4 to 6 LPA WFO-5 Days working Both side cab 24*7 Shifts Location-Pune & Bangalore Immediate Joiners Only

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Technical Service Desk Executive Sat Microsystems

4.0 - 9.0 years

4 - 6 Lacs

Bengaluru

Remote

Hi, Greetings! We are hiring for Technical Service Desk role. Key Responsibilities: Act as the first point of contact for all IT-related technical issues via phone, email, or ticketing systems. Provide support for Windows OS, desktop/laptop hardware, MS Office Suite, VPN, printers, and standard business applications. Troubleshoot issues related to network connectivity, DNS, DHCP, proxy, and Wi-Fi. Handle user account administration in Active Directory (password resets, account lockouts, group memberships). Install, configure, and maintain software and hardware components. Provide remote support using remote desktop tools (e.g., TeamViewer, AnyDesk, RDP). Escalate unresolved incidents to second- or third-level support teams while ensuring proper documentation. Monitor and update incident and service request tickets in the ITSM system (e.g., ServiceNow, BMC Remedy). Follow ITIL practices for incident, problem, and change management processes. Maintain technical documentation, FAQs, and knowledge base articles. Assist in deploying patches, antivirus updates, and security compliance checks. Must be ready to work on rotational shifts. Interested candidates may apply or can send in your updated Resume to careers@satmz.com

Posted 2 months ago

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Service Desk Specialist Ghrs Training

1.0 - 6.0 years

4 - 6 Lacs

Pune, Bengaluru

Work from Office

Technical Voice Process | Service Desk Criteria-Any Grad with min 1 year exp in Int. Technical Support/Service Desk CTC-4 to 6 LPA + Variables WFO-5 Days Working 24*7 Shifts Immediate Joiner Location-Bangalore & Pune Excellent Comms Required

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