PartsAvatar.ca

4 Job openings at PartsAvatar.ca
Chat Support Executive gurugram, haryana 0 years INR 2.4 - 2.64 Lacs P.A. Remote Full Time

Work from Office Job in Sector-32 Gurgaon, Haryana Partsavatar.ca is looking for candidates to join our customer service team. We want excellent customer service to be at the heart of everything we do. We believe remarkable talent, enthusiasm, and hustle add up to great work. Designation: Technical Support Associate (Chat & Email Process) Job Type: Permanent Job Location: Sector-32, Gurugram, Haryana-122003 Canada Shift Timings (Night travel allowance + dinner facility at premises) Working Days: 6 (Mon- Fri work from office and 1 day Work from home) Requirements Graduate (Any) A team-player mentality who thrives in a collaborative environment and is receptive to feedback The ability to self-start, multi-task, and prioritize tasks by urgency and importance, while pursuing solutions without supervision Flexibility and eagerness to do whatever is required and willingness to shift responsibilities as needed based on demand in a fast - paced environment Candidate must possess good written and verbal communication skills in English Must have good customer handling etiquettes Good analytical skills and quick thinking Open to work in flexible environment, rotational shifts Key Responsibilities Deliver excellent technical support (via chat & email) while meeting the needs of all technical queries of our clients. Utilizing the computer system to look up for compatible parts as per customer requirement. Ensuring the customers that the orders are appropriately processed and delivered in a timely and efficient manner. Effectively communicating product features, benefits, and warranty policy information to the customers. Respond to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer Ensure that urgent customer issues are resolved in the most timely and effective manner possible Handle various tasks or projects with changing priorities Successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: Food provided Leave encashment Paid sick time Paid time off Provident Fund Application Question(s): This is an immediate joining position that requires working from our office in Gurgaon, Haryana. Could you please confirm if you are currently based in Gurgaon? Are you comfortable working with Canadian Time Shift? Are you comfortable working 6 days/week? Work Location: In person

Chat Associate jharsa, gurugram, haryana 0 years INR 2.64 - 3.0 Lacs P.A. Remote Full Time

Work from Office Job in Sector-32 Gurgaon, Haryana Partsavatar.ca is looking for candidates to join our customer service team. We want excellent customer service to be at the heart of everything we do. We believe remarkable talent, enthusiasm, and hustle add up to great work. Designation: Technical Support Associate (Chat & Email Process) Job Type: Permanent Job Location: Sector-32, Gurugram, Haryana-122003 Canada Shift Timings (Night travel allowance + dinner facility at premises) Working Days: 6 (Mon- Fri work from office and 1 day Work from home) Requirements Graduate (Any) A team-player mentality who thrives in a collaborative environment and is receptive to feedback The ability to self-start, multi-task, and prioritize tasks by urgency and importance, while pursuing solutions without supervision Flexibility and eagerness to do whatever is required and willingness to shift responsibilities as needed based on demand in a fast - paced environment Candidate must possess good written and verbal communication skills in English Must have good customer handling etiquettes Good analytical skills and quick thinking Open to work in flexible environment, rotational shifts Key Responsibilities Deliver excellent technical support (via chat & email) while meeting the needs of all technical queries of our clients. Utilizing the computer system to look up for compatible parts as per customer requirement. Ensuring the customers that the orders are appropriately processed and delivered in a timely and efficient manner. Effectively communicating product features, benefits, and warranty policy information to the customers. Respond to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer Ensure that urgent customer issues are resolved in the most timely and effective manner possible Handle various tasks or projects with changing priorities Successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns Job Types: Full-time, Permanent, Fresher Pay: ₹264,000.00 - ₹300,000.00 per year Benefits: Food provided Leave encashment Paid sick time Paid time off Provident Fund Application Question(s): This is an immediate joining position that requires working from our office in Gurgaon, Haryana. Could you please confirm if you are currently based in Gurgaon? Are you comfortable working with Canadian Time Shift? Are you comfortable working 6 days/week? Work Location: In person

Amazon Account Manager gurgaon,haryana,india 5 years None Not disclosed On-site Full Time

About Parts Avatar Parts Avatar is one of Canada’s fastest-growing online auto parts retailers, offering millions of replacement and performance parts to customers nationwide. We’re now expanding our footprint on Amazon and looking for an Amazon Account Manager who will take full ownership of our Amazon Seller Central operations from strategy to execution. This is a solo, high-ownership role ideal for someone who loves working across strategy, operations, and growth. You’ll manage everything from listings and ads to inventory, pricing, and customer experience — driving our Amazon channel to its next phase of growth. Position: Amazon Account Manager - Canada Location: Gurgaon, Haryana Type: Full-time Reports to: COO What You’ll Own 1. Strategic Collaboration Act as the bridge between Amazon , internal teams (Brand, Supply Chain, Marketing, and Operations), and external partners. Ensure seamless coordination and flawless execution across all aspects of the Amazon business. 2. Customer Growth Strategy Develop and execute strategies to drive sales, improve conversion, and enhance brand visibility. Support promotional planning and growth initiatives that increase reach and trial. 3. P&L Ownership Take full responsibility for the Amazon business performance including revenue growth, ad spend efficiency, and profitability. Manage sales forecasting, pricing strategies, and contribution margins. 4. Promotional Planning & Execution Build and manage the promotional calendar across key Amazon events (Prime Day, BFCM, seasonal sales, coupons, and DOTDs). Coordinate with internal teams to plan investments, timing, and execution to maximize ROI. 5. Listings & Digital Shelf Excellence Own the creation, optimization, and maintenance of product listings — titles, bullets, images, and keywords. Ensure all listings follow Amazon SEO best practices and meet compliance and brand standards. 6. Forecasting & Inventory Management Manage sales and inventory forecasting for all product lines. Work closely with Supply Chain and Finance to ensure stock availability, prevent stockouts, and align with sales targets. 7. Advertising & Performance Analytics Plan, launch, and optimize Amazon PPC campaigns across Sponsored Products, Brands, and Display. Track KPIs like sales velocity, ACoS, TACoS, conversion, and OOS rates - and use insights to guide data-driven decisions. 8. Customer Experience & Support Oversee all aspects of customer interactions, from resolving inquiries and returns to improving feedback and ratings. Monitor account health and ensure compliance with Amazon policies and performance metrics. What You’ll Bring 2–5 years of experience managing Amazon Seller Central. Strong understanding of Amazon operations, including catalog setup, FBA/FBM, advertising, and reporting. Demonstrated ability to own and grow a P&L , experience balancing topline growth with profitability. Hands-on experience with Amazon PPC, keyword optimization, and listing management tools (Helium10 etc.). Excellent analytical and Excel skills, ability to translate data into actionable insights. Strong communication and collaboration skills to coordinate across marketing, ops, and finance. Self-starter mindset with the ability to work independently, prioritize tasks, and deliver measurable results. Nice-to-Have Experience in automotive, tools, or other multi-SKU, multiple-seller categories. Experience with US or Canada Amazon marketplaces. Why Join Parts Avatar Own and lead the Amazon growth strategy end-to-end from creative to commercial. Join a fast-paced, data-driven environment with real autonomy and impact. Competitive compensation and growth opportunities in one of Canada’s most ambitious e-commerce companies.

Creative Designer jharsa, gurugram, haryana 0 years INR 5.0 - 7.0 Lacs P.A. On-site Full Time

Work from Office Job in Gurgaon, Haryana. Job Description We are seeking Content & Merchandise Designer to join our dynamic team. The ideal candidate will bring creativity, attention to detail, and a strong portfolio showcasing their expertise in designing digital content as well as merchandise. Proficiency in design tools such as Photoshop, Illustrator, and Canva is essential. As a key member of our creative team, you will collaborate closely with marketing, branding, and product teams to design visually compelling assets for both online content and physical merchandise. Your work will ensure consistency with our brand identity while engaging our target audience effectively. Key Responsibilities Design and develop for various marketing materials including but not limited to digital ads, social media graphics, email newsletters, print collateral, and website banners. Conceptualize and create designs for branded merchandise (apparel, accessories, packaging, and promotional items). Design engaging social media content such as static creatives, animated graphics, and short videos to strengthen brand awareness and drive traffic to our online store. Collaborate with the marketing and product teams to understand project requirements and translate them into visually appealing and effective designs across both digital and physical platforms. Ensure all content and merchandise designs adhere to brand guidelines and maintain consistency across channels, campaigns, and product lines. Stay updated on industry trends, design innovations, and competitor strategies in both digital marketing and merchandising to continuously elevate our visual assets. Prepare and optimize artwork files for production, coordinating with vendors to ensure quality and accuracy in final merchandise output. Provide support for other design-related tasks such as photo editing, retouching, resizing, and adapting designs for multiple formats and uses. Requirements Bachelor’s degree in Graphic Design, Visual Communication, or a related field. Proven experience in graphic design and merchandise design, with a strong portfolio showcasing both digital and physical design work. Experience in the automotive industry or e-commerce will be a strong plus. Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Canva. Understanding of print production processes, fabric design, and merchandise customization techniques. Strong grasp of branding, typography, layout, and color theory. Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment. Excellent communication, teamwork, and problem-solving skills. Basic video editing or motion graphics skills (After Effects, Premiere Pro, or similar) is a plus. Note: Please include a link to your portfolio in your resume when applying. Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹700,000.00 per year Benefits: Food provided Leave encashment Paid sick time Paid time off Provident Fund Application Question(s): How many years of video editing/creation experience do you have? Are you comfortable working with Canadian Time Shift? have? Ideal answer: 2 This is a work from office position based in Gurgaon, Haryana. Could you please confirm if you are currently located in Gurgaon? Work Location: In person