Aftersales Manager Tech-Long Packaging Machinery India Pvt. Ltd.

3.0 - 7.0 years

0 Lacs

ahmedabad, gujarat

On-site

Job Description: As an Aftersales Manager at Tech-Long Packaging Machinery India Pvt. Ltd., located in Ahmedabad, you will play a crucial role in ensuring customer satisfaction through efficient aftersales support and services. Your primary responsibility will be to address customer service inquiries, manage inventory control, handle parts ordering, and ensure timely resolution of customer issues. Your excellent communication skills will be essential in effectively liaising with clients and internal teams to provide high-quality support. To excel in this role, you must possess strong communication skills to interact with clients and internal teams, along with a proven track record in customer satisfaction and customer service. Skills in inventory control and parts ordering are also required to effectively manage aftersales operations. Your ability to multitask and promptly resolve issues will be crucial in meeting customer needs and expectations. While a Bachelor's degree in Business, Engineering, or a related field is preferred, relevant experience in the packaging industry will be considered a plus. Join us at Tech-Long Packaging Machinery India Pvt. Ltd. and be part of a dynamic team dedicated to delivering innovative liquid packaging solutions and industrial automation while ensuring the highest level of customer satisfaction. Apply now and take your career to new heights with us!,

Posted 1 day ago

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Service Advisor TATA MOTORS Ashok Auto

1.0 - 5.0 years

0 - 0 Lacs

agra, uttar pradesh

On-site

As a customer service representative at a TATA MOTORS DEALERSHIP, your primary responsibility will be to greet customers and direct them to available mechanics. You will consult with mechanics regarding necessary repairs and explore possible alternatives to expensive repairs. Utilizing your knowledge of our products and services, you will offer detailed information about available parts and service options to customers. In this role, you will be answering questions about service outcomes, scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. It is essential to provide customers with information on warranty protections, potential cost savings, and the benefits of trading in versus fixing their car. You will also manage and oversee the dealership's workflow and schedule, ensuring smooth operations. Furthermore, you will be responsible for calling customers to inform them about service changes or car pick-up times. Building and maintaining positive customer relationships is crucial to encourage repeat business. You will collaborate with service technicians regarding parts ordering and ensure that parts are available when needed. To qualify for this position, you should possess an associate's degree, diploma, or ITI in mechanics or automobile. Experience in the automotive field can be advantageous. A strong understanding of automotive technology and the industry is necessary. Excellent customer service, interpersonal, and communication skills are essential. Strong organizational, decision-making, and problem-solving abilities are also required. The ability to effectively communicate with mechanics, customers, and management is crucial. This position is based in Mathura, Aligarh, Agra, Etawah, and Firozabad, with a salary budget ranging from 1,20,000 to 1,80,000 per annum. For further inquiries or to apply, please contact HR at 8392917471 or email us at manoj.kumar@ashokauto.com.,

Posted 4 days ago

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