2.0 - 4.0 years

0 Lacs

hyderabad, telangana, india

On-site

About The Role Sort works on any queries/concerns raised on Social Media, namely Twitter, Facebook, and Instagram. We are directly involved in upholding the brand image by providing excellent support on social media platforms. The Social Media Response Team (SoRT) is a fast-paced and diverse team that provides social media support for Uber rides & EATS businesses across India, Bangladesh and Sri Lanka. This team's primary objective is to address social media concerns within SLA, analyze the root cause, and provide valuable insights to internal partners as the VOC (Voice of Customer). What The Candidate Will Need / Bonus Points Lead and develop a team of 10-15 Community Operations Specialists...

Posted 3 days ago

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Fraud Analytics & Detection Analyst bp

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As a Fraud Analytics & Detection Analyst at the global energy business, you will play a crucial role in reviewing the global fraud analytics tool to provide timely and accurate management information. Your responsibilities include: - Reviewing alerts, validating supporting documentation, policies, approvals, and ERP systems to confirm suspected fraud or false positives. - Running end-to-end alert case management and providing relevant information/evidences for investigations. - Reviewing data and parameters to minimize false positives, identify process improvement opportunities, and collaborate effectively with various teams. To excel in this role, you should have 2-3 years of post-degree wo...

Posted 1 month ago

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