Parking Operations Manager Bangalore International Airport Ltd

7.0 - 11.0 years

0 Lacs

karnataka

On-site

The Parking Operations Manager will be responsible for overseeing the end-to-end operations of airport parking and associated commercial activities. This includes coordination with internal departments, external vendors, and stakeholders to ensure seamless functioning, revenue management, compliance, and customer experience. The role demands a seasoned professional with deep expertise in parking operations within large infrastructure environments. Operational Management Manage daily parking operations across all zones (P1P7, EV stations, PRM slots, etc.) Ensure smooth traffic flow, queue management, and system uptime (e.g., SkiData gates) Monitor and maintain hygiene, signage, and infrastructure standards Vendor & Stakeholder Coordination Liaise with concessionaire partners for service delivery, grooming, and discipline Coordinate with airport departments (Security, Maintenance, Customer Service, etc.) Ensure timely updates and compliance from vendor SPOCs Revenue & Billing Oversight Oversee parking fee collection, cash counter audits, and reconciliation Ensure accurate billing, invoicing, and reporting to Commercial & finance team Monitor RFID/system usage and prevent misuse Compliance & Audit Ensure adherence to safety, regulatory, and operational protocols Prepare for internal and external audits with complete documentation Maintain logs for incident reports eg: civil/electrical work, and system failures Customer Experience & Social Media Monitor guest experience across landside areas and parking zones Address grievances and ensure timely resolution Coordinate with social media teams for promotions updates, alerts, and feedback Education qualification and pre-requisites Minimum 7-10 years of experience in parking operations within large infrastructure setups (e.g., airports, malls, transport hubs) Proven experience in multi-stakeholder coordination and vendor management Strong understanding of parking systems, traffic flow, and commercial operations Familiarity with audit processes, billing systems, and compliance standards,

Posted 2 days ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.