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1.0 - 6.0 years
3 - 6 Lacs
gurugram
Work from Office
Quality Analyst Location-Gurgaon Noida Please share your cv at surbhi.malhortra @nlbtech.com Manage and implement quality processes Collaborate with service delivery teams, to implement quality improvement initiatives Ensure process meets and exceeds Quality & Related KPI Conduct error root cause analysis, present findings, and recommendations to the stakeholders Training needs identification, Conduct Training/Audit and Up skill resources Facilitate Quality and Compliance team to perform various audits and follow ups based on the observations highlighted Study the process, identify, and implement process improvement initiatives through projects Support cross location teams Experience and Des...
Posted 5 days ago
1.0 - 6.0 years
3 - 6 Lacs
gurugram
Work from Office
Quality Analyst Location-Gurgaon Noida Manage and implement quality processes Collaborate with service delivery teams, to implement quality improvement initiatives Ensure process meets and exceeds Quality & Related KPI Conduct error root cause analysis, present findings, and recommendations to the stakeholders Training needs identification, Conduct Training/Audit and Up skill resources Facilitate Quality and Compliance team to perform various audits and follow ups based on the observations highlighted Study the process, identify, and implement process improvement initiatives through projects Support cross location teams Experience and Desired Skills Experience in quality assurance management...
Posted 3 weeks ago
3.0 - 8.0 years
10 - 12 Lacs
noida
Work from Office
JD: Identify gaps in processes and develop mitigation plans to reduce risk across the team and within operational functions Monitor and report on chat & ticket activities and identify opportunities to strengthen controls Represent business teams to initiatives that impact processes across the team ensuring team preparedness and operational readiness Provide communication across the team for initiative updates and with stakeholders as needed for commercial awareness Provide analytical insight and reporting within the team relative to key metrics and target goals Identify the root cause of defects and find areas of improvement in the process in the process being audited. Provide ideas for proc...
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
oran, uttar pradesh, india
On-site
About Unilever With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people we believe that when our people work with purpose, we will create a better business and a better world. At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don't believe in t...
Posted 3 weeks ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
As a Senior Automotive Customer Quality Engineer at TVS Electronics Tumkuru facility, your primary responsibility is to ensure that product quality meets customer needs and expectations. You will play a crucial role in leading proactive quality initiatives for automotive projects, collaborating with customers to understand quality requirements, and implementing customer-specific criteria at TVS Electronics. Your key responsibilities will include: - Developing and delivering Quality Assurance Plans focusing on Quality Screening, FMEA, Control Plan DFA, and Risk Analysis. - Leading quality issue-solving activities such as issue definition, RCA, Verification, and Validation. - Capturing, spread...
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Senior Manager - Engineering & Maintenance, you will play a crucial role in ensuring the reliability, safety, and efficiency of production equipment and utilities across all TMUs. Your responsibilities will include providing strategic engineering consultancy, supporting TMUs in reducing equipment downtime, leading preventive and predictive maintenance frameworks, ensuring compliance with statutory requirements, and driving innovation initiatives. **Key Responsibilities:** - Drive standard maintenance practices (including preventive and predictive) across all TMUs. - Evaluate and recommend best-in-class engineering practices and systems for adoption. - Identify and support engineering au...
Posted 1 month ago
4.0 - 8.0 years
2 - 4 Lacs
nalagarh
Work from Office
Engineer - Quality - Nalagarh - Himachal Pradesh Diploma/B. Tech - Mechanical 5–8 years’ experience in Quality (manufacturing/automotive/auto component preferred). Interested? Share CV shubha@hireindians.com OR call/WhatsApp +91 81782 23314 Required Candidate profile Preparation of quality MIS, PARETO and effectiveness monitoring On Job Training to Manpower Monitoring of customer complaints corrective actions. Ensure Calibration of Measuring Instruments
Posted 1 month ago
2.0 - 7.0 years
4 - 6 Lacs
chennai
Work from Office
Leading BPO in CHENNAI Hiring for Sr Quality Analyst International Voice Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO BPO Only Graduate 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit p...
Posted 1 month ago
2.0 - 7.0 years
4 - 6 Lacs
bengaluru
Work from Office
Leading BPO in Bangalore Hiring for Sr Quality Analyst International Voice Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO BPO Only Graduate 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit...
Posted 2 months ago
2.0 - 7.0 years
4 - 6 Lacs
pune
Work from Office
Leading BPO in Pune Hiring for Sr Quality Analyst International Voice Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO BPO Only Graduate 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit part...
Posted 2 months ago
2.0 - 7.0 years
6 - 7 Lacs
hyderabad
Work from Office
Leading BPO in Hyderabad Hiring for Sr Quality Analyst International Technical Voice Process Must have minimum 1 year experience in Quality in International BPO in Technical Voice process Must have Experience in International BPO Only Graduate CTC UPTO 7.2LPA 5 Days Working Shifts 24*7 Looking for only Immediate joiners Responsibilities: • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Te...
Posted 2 months ago
2.0 - 7.0 years
6 - 7 Lacs
hyderabad
Work from Office
Leading BPO in Hyderabad Hiring for Sr Quality Analyst International Technical Voice Process Must have minimum 1 year experience in Quality in International BPO in Technical Voice process Must have Experience in International BPO Only Graduate CTC UPTO 7.2LPA 5 Days Working Shifts 24*7 Looking for only Immediate joiners Responsibilities: • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Te...
Posted 2 months ago
2.0 - 7.0 years
4 - 6 Lacs
bengaluru
Work from Office
Leading BPO in Bengaluru Hiring for Sr Quality Analyst US Healthcare Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO CTC UPTO 6.5LPA 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: • Conduct Quality audits on Email, Chat & Calls and share feedback with agents. • Conduct compliance and Quality checks and ensure timely reporting. • Drive continuous improvement - make recommendations and drive improvement. • Data analysis and creation of designated reports/ presentations. • Strengthen Quality management processes/ framework to improve quality delivery. • Ensure data management for all deliverab...
Posted 2 months ago
2.0 - 7.0 years
4 - 6 Lacs
bengaluru
Work from Office
Leading BPO in Bengaluru Hiring for Sr Quality Analyst US Healthcare Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO CTC UPTO 6.5LPA 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: • Conduct Quality audits on Email, Chat & Calls and share feedback with agents. • Conduct compliance and Quality checks and ensure timely reporting. • Drive continuous improvement - make recommendations and drive improvement. • Data analysis and creation of designated reports/ presentations. • Strengthen Quality management processes/ framework to improve quality delivery. • Ensure data management for all deliverab...
Posted 2 months ago
2.0 - 7.0 years
6 - 7 Lacs
hyderabad
Work from Office
Leading BPO in Hyderabad Hiring for Sr Quality Analyst International Technical Voice Process Must have minimum 1 year experience in Quality in International BPO in Technical Voice process Must have Experience in International BPO Only Graduate 5 Days Working Shifts 24*7 Responsibilities: • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit p...
Posted 2 months ago
2.0 - 5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
You will be working with the New Product Development team in Bengaluru e-City This team runs on a hustle mindset with an objective to increase Exponent Energy&aposs market share in the city of Bengaluru and beyond and help more people adapt to 15-minute rapid charging technology achieved by our Flexible Energy Stack, which consists of the e^pack (battery pack) and e^pump (charging station). Our philosophy: Break. Believe. Build Break stuff. Break assumptions. Break the thumb rule. Believe in the team. Believe in the process. Believe through failures. Build fast. Build passionately. Build to simplify. Roles & Responsibilities: To ensure the quality, safety, and reliability of EV battery syste...
Posted 2 months ago
2.0 - 7.0 years
4 - 6 Lacs
Mumbai
Work from Office
Leading BPO in Mumbai Hiring for Sr Quality Analyst US Healthcare Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO BPO Only Graduate 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: Lead quality initiatives, implement Six Sigma methodologies. Conduct call audits, analyze results with Pareto charts & Fishbones. Monitor calls for compliance, identify improvement opportunities. Mail your cv at simmi@hiresquad.in or call a 8467054123
Posted 3 months ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Senior Analyst at Accenture, you will be aligned with the Customer Support vertical to manage and resolve customer queries, address escalations and complaints, and provide optimal resolutions within defined SLAs. Your role will involve closing faults and complaints efficiently while maintaining a high level of customer satisfaction. We are seeking a proactive candidate with excellent communication skills and a solid understanding of Customer Support metrics. Ideally, you should possess market knowledge of the US Wireless and Telecom domain, along with domain expertise in International Voice processes. Analytical skills and attention to detail are essential for this role. You must be cap...
Posted 3 months ago
6.0 - 11.0 years
7 - 11 Lacs
Pune
Work from Office
Team Lead Quality Eligibility Criteria: Qualification Any Graduate Excellent communication. Should be TL on Papers for atleast 2 Years. Must be Six sigma Green belt certified. Preferred Black belt Must have exposure to process improvement Should be good with MS-Office. Should have experience into data auditing, Claims, Billing Reimbursement . Should be ready to work in shifts & work from office Job Location - Pune , Yerwada Job Responsibilities: Team Supervision & Performance Management :Oversee day-to-day activities of the quality assurance team to ensure smooth operations. Delegate tasks effectively, ensuring that team members meet performance targets and deadlines. Monitor individual and ...
Posted 3 months ago
6.0 - 11.0 years
7 - 11 Lacs
Coimbatore
Work from Office
Team Lead Quality Eligibility Criteria: Qualification Any Graduate Excellent communication. Should be TL on Papers for atleast 2 Years. Must be Six sigma Green belt certified. Preferred Black belt Must have exposure to process improvement Should be good with MS-Office. Should have experience into data auditing, Claims, Billing Reimbursement . Should be ready to work in shifts & work from office Job Location - Coimbatore Job Responsibilities: Team Supervision & Performance Management :Oversee day-to-day activities of the quality assurance team to ensure smooth operations. Delegate tasks effectively, ensuring that team members meet performance targets and deadlines. Monitor individual and team...
Posted 3 months ago
5.0 - 10.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Experienced Quality Manager needed to lead QA/QC in metal fabrication. Ensure product quality, compliance with standards, drive continuous improvement, and strengthen quality systems across manufacturing operations. Exp: 5–10 yrs.
Posted 4 months ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Role & responsibilities What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different perfor metrics. You must always strive for Good Customer Satisfaction and Experienc...
Posted 4 months ago
3.0 - 8.0 years
4 - 5 Lacs
Ankleshwar, Gujrat, India
On-site
QMS Implementation & Compliance Develop, implement, and maintain a comprehensive QMS in compliance with AS9100D (and optionally IATF 16949 / ISO 9001). Establish quality documentation such as Quality Manual, SOPs, Work Instructions, and Process Flowcharts. Identify gaps in current systems and lead gap analysis and closure. Coordinate and conduct internal audits, management reviews, and certification audits. Ensure records, data, and traceability systems are properly maintained and accessible. Documentation Control & Audit Handling Preferred candidate profile Qualifications : Education: Diploma / bachelors degree in mechanical, Industrial, or Production Engineering. Experience: 3-7 years of r...
Posted 4 months ago
2.0 - 7.0 years
4 - 6 Lacs
bengaluru
Work from Office
Leading BPO in Bangalore Hiring for Sr Quality Analyst International Voice Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO BPO Only Graduate 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit...
Posted Date not available
2.0 - 7.0 years
4 - 6 Lacs
kolkata
Work from Office
Leading BPO in Kolkata Hiring for Sr Quality Analyst International Voice Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO BPO Only Graduate 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit p...
Posted Date not available
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