Parent Counsellor Varsity Education Management

0.0 - 1.0 years

2 - 2 Lacs

Bengaluru

Work from Office

Role & Responsibilities Serve as the primary point of contact between the institution and parents Handle queries, concerns, and feedback from parents professionally and promptly Conduct regular meetings, calls, and follow-ups to ensure parent satisfaction Support the admissions team with new parent onboarding and orientation Maintain and update parent communication records in CRM systems Organize and coordinate parent-teacher meetings , workshops, and school events Collaborate with academic and operations teams to resolve parent-related issues Promote school/college programs, achievements, and updates to parents Handle escalations with empathy, diplomacy, and effective problem-solving Ensure high levels of parent engagement and retention

Posted 1 month ago

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