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4.0 - 6.0 years
5 - 8 Lacs
mumbai suburban
Work from Office
Role & responsibilities: Drive parent satisfaction, maximize fee recovery, minimize students leaving and maximum retention. 1. PSR Parent Service Requests KRA: Timely resolution of parent service requests and ensuring maximum parent satisfaction. Tasks: Log and categorize all parent service requests promptly. Acknowledge and initiate action within 24 hours. Route queries to the appropriate department with clear context. Track SLA-based closure timelines for each ticket. Conduct satisfaction checks post-resolution. Update parents proactivelydont wait for them to follow up. Maintain data for feedback trends and escalations. Ensure that a service request is raised for every parent query, reques...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
patna, bihar
On-site
Job Description: As a Centre Director, you will be responsible for overseeing the daily operations, staff, curriculum implementation, and overall success of the preschool centre. Your role will involve ensuring high standards of early childhood education, safety, parent satisfaction, and compliance with local regulations. Key Responsibilities: - Manage the daily operations of the preschool centre - Supervise and support staff members to maintain a positive and productive work environment - Implement and monitor the curriculum to ensure high-quality early childhood education - Ensure safety protocols are followed to create a secure learning environment - Maintain strong communication with par...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
patna, bihar
On-site
The Centre Director will have the primary responsibility of managing the daily operations, staff, curriculum implementation, and overall success of the preschool centre. Your role will include maintaining high standards of early childhood education, ensuring safety measures are in place, striving for parent satisfaction, and guaranteeing compliance with all local regulations. It is crucial for the Centre Director to oversee all aspects of the preschool centre to create a nurturing and enriching environment for children to learn and grow.,
Posted 4 months ago
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