We are looking for a QA Manual Tester with 2-5 years of experience to ensure the quality and reliability of our applications. The ideal candidate should have strong knowledge of software testing processes, a basic understanding of databases (SQL & MongoDB), cloud platforms (Azure, OneDrive, Exchange, SharePoint), and familiarity with Linux commands for debugging. Day In The Life: Requirement Analysis: Understand project requirements and define testing scope. Test Planning & Scenario Creation: Develop test plans, strategies, and scenarios. Test Case Design: Write detailed test cases covering functional and non-functional aspects. Test Execution: Perform functional, non-functional, regression, and retesting. Defect Reporting & Tracking: Identify, document, and track defects to resolution. Regression Testing: Ensure new changes do not impact existing functionality. Final Validation & Sign-off: Conduct final testing before software release. Collaboration: Work closely with developers and stakeholders for quality assurance. Database Testing: Write basic SQL queries and MongoDB commands to validate data integrity. Cloud Testing: Perform basic validation of Azure, OneDrive, Exchange, and SharePoint integrations. Required Qualifications: 2-5 years of experience in manual software testing Strong understanding of Requirement Analysis, Test Planning, Test Execution, and Defect Reporting Strong understanding of Functional, Non-functional, Regression, Retesting, Smoke & Sanity Testing Preferred Qualifications: Knowledge of Linux commands for debugging and log analysis Familiarity with SQL queries & MongoDB for data validation Basic knowledge of Azure, OneDrive, Exchange, and SharePoint Experience with test management & bug tracking tools (eg, JIRA, Bugzilla) Strong analytical and problem-solving skills Good communication skills for reporting and collaboration

We are seeking an experienced Automation Tester to join our quality assurance team. The ideal candidate will have solid experience in API automation testing and optional UI automation . You will be responsible for writing automated tests, validating the functionality of APIs, and, if applicable, automating UI tests to ensure our products meet high-quality standards. Day In The Life: API Automation Testing : Design, implement, and maintain automated tests for APIs using tools like Postman , RestAssured , SoapUI , or Karate . Create and execute automated test scripts for RESTful and SOAP APIs. Collaborate with developers and product teams to understand API specifications and ensure comprehensive test coverage. Conduct regression, performance, and security testing on APIs. Analyze test results, log defects, and report issues with actionable steps for resolution. Maintain and enhance existing automated testing frameworks. UI Automation (Optional) : Automate UI tests for web and mobile applications using tools such as Selenium WebDriver , Cypress , Appium , or Playwright . Create end-to-end automated test cases for user interfaces and workflows. Work with the development team to ensure UI tests align with product requirements. Integrate UI test scripts with CI/CD pipelines for continuous testing. Test Documentation : Develop detailed test plans, test cases, and test scripts based on functional requirements. Track and report defects, ensuring clear documentation of the issues and steps to reproduce them. Collaboration & Communication : Collaborate effectively with developers, product managers, and other QA team members to improve product quality. Communicate test progress, results, and issues to relevant stakeholders in a clear and concise manner. Required Qualifications: 5+ years of experience in test automation, with a strong focus on API testing . Experience with automated API testing tools such as RestAssured , Postman , SoapUI , or Karate . Experience with UI automation tools like Selenium WebDriver , Cypress , Appium , or Playwright is a plus. Strong understanding of RESTful APIs , JSON , and XML . Good programming knowledge in languages like Java , Python , JavaScript , or C# . Familiarity with version control systems such as Git . Experience with CI/CD tools like Jenkins , GitLab CI , or CircleCI . Solid understanding of Agile methodologies . Ability to analyze complex systems and translate requirements into automated tests. Strong attention to detail and good communication skills.

We are recruiting a Senior Software Engineer to join our team. In this role, you will be focusing on back-end server-side development and working on our custom-built data storage engine and platform. This product is the heart of the CrashPlan business and involves working with code that processes Petabytes of data every day. Day in the Life: Designing and implementing code for assigned projects, both independently and with teammates, considering needs for monitoring, supportability, and testability. Writing unit and integration tests for your teams code. Testing, debugging, and troubleshooting across the CrashPlan technology stack. Documenting code and design and reviewing code and design docs from others. Demoing progress on team deliverables. Participating in story mapping and sizing sessions for small to medium-size product features. Synthesizing requirements into cohesive designs, identifying gaps and contradictions. Helping to mentor and guide more junior staff. Who You Are: bachelors degree in Computer Science, Engineering, Information Technology, or related discipline and/or equivalent experience 5+ years of experience working in a similar role, including experience with object-oriented development, testing frameworks used in JVM development platforms, and/or experience with data repository technologies Experience working Java Spring boot, SQL, MongoDB and microservice architectures Demonstrated experience with continuous integration and deployment (CICD) concepts Preferred Qualifications: Experience with AWS services Worked and/or contributed to open-source software

We are recruiting a Software Engineer to join our team. In this role, you will be focusing on back-end server-side development and working on our custom-built data storage engine and platform. This product is the heart of the CrashPlan business and involves working with code that processes Petabytes of data every day. Day in the Life: Designing and implementing code for assigned projects, both independently and with teammates, considering needs for monitoring, supportability, and testability. Writing unit and integration tests for your teams code. Testing, debugging, and troubleshooting across the CrashPlan technology stack. Documenting code and design and reviewing code and design docs from others. Demoing progress on team deliverables. Participating in story mapping and sizing sessions for small to medium-size product features. Synthesizing requirements into cohesive designs, identifying gaps and contradictions. Who You Are: Required Qualifications: bachelors degree in Computer Science, Engineering, Information Technology, or related discipline and/or equivalent experience 3+ years of experience working in a similar role, including experience with object-oriented development, testing frameworks used in JVM development platforms, and/or experience with data repository technologies Experience working Java Spring boot, SQL, MongoDB and microservice architectures Demonstrated experience with continuous integration and deployment (CICD) concepts Preferred Qualifications: Programming experience with Python, go, and/or TypeScript Experience with AWS services Worked and/or contributed to open-source software

We are recruiting for a talented and dedicated Product Owner to play a vital role in delivering value to our customers. Reporting to the VP, Product Management, you will be at the forefront of implementing our product roadmap, ensuring that our vision is translated into actionable tasks and features. Your responsibilities will include managing the product backlog, prioritizing tasks, authoring epics, user stories and acceptance criteria, and collaborating closely with cross-functional teams to deliver high-impact solutions. You will also be responsible for gathering and incorporating internal and external feedback to continually enhance our products and meet the evolving needs of our customers. If you are a proactive, detail-oriented individual with a keen interest in solving problems for customers, we invite you to join our team and help shape the future of our products. Key Responsibilities: Work with the Product Management team to gain alignment from product vision and roadmap to product backlog Engage in conversations with customers to understand their needs, gather feedback, and overall ensure that product implementation is aligned with customer needs Work closely with the development team to help refine and implement the product backlog Write epics, user stories and acceptance criteria Work in a cross-functional and collaborative role spanning several teams such as engineering, marketing, sales, and customer support to help deliver solutions to our customers Required Qualifications: 3+ years experience in a related, technical role Strong technical understanding of Backup / Storage Management / Data Security / Data Resilience solutions Demonstrated experience working with and understanding customer needs Self-starter with exceptional communication skills to help deliver insights to diverse stakeholders Excellent written and oral communication skills Preferred Qualifications: Prior Atlassian and Jira experience Experience being a Product Owner Knowledge of Agile practices Knowledge on Disaster Recovery, Backup

We are recruiting for a Technical Support Engineer to join our team. In this role, you will be working as part of a highly focused team providing technical support for our eCommerce and enterprise level customers. You will be managing chats, emails, and phone calls in a high volume environment. Day In The Life: Taking ownership of reported customer issues and seeing problems through to resolution Facilitating customer communication, education and retention Collaborating with your team on issues and their solutions Performing thorough analysis of varied log and system files Recreating, tracking, and verifying software defects reported by customers in the field or under lab conditions Stay up to date on CrashPlan products and processes as we'll as 3rd party applications CrashPlan interacts or integrates with Utilizing remote secure access technologies to diagnose and resolve customer issues Reviewing manuals, release notes, and patch documentation for possible issue resolution Meeting internal service level targets and ensuring proper documentation of all issues Other duties as assigned Required Qualifications: 1-3 years of experience troubleshooting hardware and software or combination of education and relevant work experience Works we'll with co-workers, and are kind and patient with customers Strong writing skills and good telephone etiquette Understanding of the technical fundamentals of the Internet and server administration, such as: SSH, HTTPS, SSL/TLS, TCP/IP, traceroute, and ping Demonstrated experience working with Windows, Mac, and Linux operating systems Proven record of offering consistently superior levels of customer service Some Scripting experience (eg Bash, PowerShell, Python, JavaScript) General knowledge of database technologies General knowledge of varied operating system and application deployment methodologies such as virtualization, containers, PaaS/Infrastructure as Code Preferred Qualifications: Knowledge of security software or previous experience at a security organization

Description Software Engineer Location: Bengaluru, India Who We Are: CrashPlan , provides cyber-ready data resilience and governance in a single platform for organizations whose ideas power their revenue. With its comprehensive backup and recovery capabilities for data stored on servers, on endpoint devices, and in SaaS applications, CrashPlan s solutions are trusted by entrepreneurs, professionals, and businesses of all sizes worldwide. From ransomware recovery and breaches to migrations and legal holds, CrashPlan s suite of products ensures the safety and compliance of your data without disruption. What You Will Be Doing: We are recruiting a Software Engineer to join our team. In this role, you will be focusing on back-end server-side development and working on our custom-built data storage engine and platform. This product is the heart of the CrashPlan business and involves working with code that processes Petabytes of data every day. Day in the Life: Designing and implementing code for assigned projects, both independently and with teammates, considering needs for monitoring, supportability, and testability. Writing unit and integration tests for your teams code. Testing, debugging, and troubleshooting across the CrashPlan technology stack. Documenting code and design and reviewing code and design docs from others. Demoing progress on team deliverables. Participating in story mapping and sizing sessions for small to medium-size product features. Synthesizing requirements into cohesive designs, identifying gaps and contradictions. Who You Are: Required Qualifications: Bachelor s degree in Computer Science, Engineering, Information Technology, or related discipline and/or equivalent experience 3+ years of experience working in a similar role, including experience with object-oriented development, testing frameworks used in JVM development platforms, and/or experience with data repository technologies Experience working Java Spring boot, SQL, MongoDB and microservice architectures Demonstrated experience with continuous integration and deployment (CICD) concepts Preferred Qualifications: Programming experience with Python, go, and/or TypeScript Experience with AWS services Worked and/or contributed to open-source software

Description QA Manual Tester (Bengaluru, Karnataka, India) Who We Are: CrashPlan provides cyber-ready data resilience and governance in a single platform for organizations whose ideas power their revenue. With its comprehensive backup and recovery capabilities for data stored on servers, on endpoint devices, and in SaaS applications, CrashPlan s solutions are trusted by entrepreneurs, professionals, and businesses of all sizes worldwide. From ransomware recovery and breaches to migrations and legal holds, CrashPlan s suite of products ensures the safety and compliance of your data without disruption. Job Overview: We are looking for a QA Manual Tester with 2 5 years of experience to ensure the quality and reliability of our applications. The ideal candidate should have strong knowledge of software testing processes, a basic understanding of databases (SQL & MongoDB), cloud platforms (Azure, OneDrive, Exchange, SharePoint), and familiarity with Linux commands for debugging. Day In The Life: Requirement Analysis: Understand project requirements and define testing scope. Test Planning & Scenario Creation: Develop test plans, strategies, and scenarios. Test Case Design: Write detailed test cases covering functional and non-functional aspects. Test Execution: Perform functional, non-functional, regression, and retesting. Defect Reporting & Tracking: Identify, document, and track defects to resolution. Regression Testing: Ensure new changes do not impact existing functionality. Final Validation & Sign-off: Conduct final testing before software release. Collaboration: Work closely with developers and stakeholders for quality assurance. Database Testing: Write basic SQL queries and MongoDB commands to validate data integrity. Cloud Testing: Perform basic validation of Azure, OneDrive, Exchange, and SharePoint integrations. Who You Are: Required Qualifications: 2-5 years of experience in manual software testing Strong understanding of Requirement Analysis, Test Planning, Test Execution, and Defect Reporting Strong understanding of Functional, Non-functional, Regression, Retesting, Smoke & Sanity Testing Preferred Qualifications: Knowledge of Linux commands for debugging and log analysis Familiarity with SQL queries & MongoDB for data validation Basic knowledge of Azure, OneDrive, Exchange, and SharePoint Experience with test management & bug tracking tools (e.g., JIRA, Bugzilla) Strong analytical and problem-solving skills Good communication skills for reporting and collaboration

Description Senior Software Engineer Location: Bengaluru, India Who We Are: CrashPlan , provides cyber-ready data resilience and governance in a single platform for organizations whose ideas power their revenue. With its comprehensive backup and recovery capabilities for data stored on servers, on endpoint devices, and in SaaS applications, CrashPlan s solutions are trusted by entrepreneurs, professionals, and businesses of all sizes worldwide. From ransomware recovery and breaches to migrations and legal holds, CrashPlan s suite of products ensures the safety and compliance of your data without disruption. What You Will Be Doing: We are recruiting a Senior Software Engineer to join our team. In this role, you will be focusing on back-end server-side development and working on our custom-built data storage engine and platform. This product is the heart of the CrashPlan business and involves working with code that processes Petabytes of data every day. Day in the Life: Designing and implementing code for assigned projects, both independently and with teammates, considering needs for monitoring, supportability, and testability. Writing unit and integration tests for your teams code. Testing, debugging, and troubleshooting across the CrashPlan technology stack. Documenting code and design and reviewing code and design docs from others. Demoing progress on team deliverables. Participating in story mapping and sizing sessions for small to medium-size product features. Synthesizing requirements into cohesive designs, identifying gaps and contradictions. Helping to mentor and guide more junior staff. Who You Are: Required Qualifications: Bachelor s degree in Computer Science, Engineering, Information Technology, or related discipline and/or equivalent experience 5+ years of experience working in a similar role, including experience with object-oriented development, testing frameworks used in JVM development platforms, and/or experience with data repository technologies Experience working Java Spring boot, SQL, MongoDB and microservice architectures Demonstrated experience with continuous integration and deployment (CICD) concepts Preferred Qualifications: Experience with AWS services Worked and/or contributed to open-source software